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IT Manager at TELUS Corporation
Real User
When we move to all-flash, our response times were reduced to microseconds
Pros and Cons
  • "When we move to all-flash, our response times were reduced to microseconds."
  • "It has improved performance for our enterprise applications, data analytics, and VMs. These improvements are a result of all-flash, throughput, reliability, compression, etc."
  • "One of the features that I am looking for, which is already in the works, is to be able to take my code and automatically move it to the cloud."

What is our primary use case?

We use it for NFS and CIFS to structure data. We have about a couple of petabytes of all-flash.

How has it helped my organization?

Some of the volumes for our response times were 30 to 40 millisecond. When we move to all-flash, our response times were reduced to microseconds. There was a tremendous improvement. In terms of the dedupe and compression, it is squeezing the physical size where we are now seeing an 80 percent reduction, which is very positive.

The solution has affected IT’s ability to positively support new business initiatives.

It has improved performance for our enterprise applications, data analytics, and VMs. These improvements are a result of all-flash, throughput, reliability, compression, etc.

    What is most valuable?

    • Deduplication
    • Compression
    • Speed
    • The user experience is fast.

    What needs improvement?

    One of the features that I am looking for, which is already in the works, is to be able to take my code and automatically move it to the cloud. I believe this is coming out in version 9.4.

    Buyer's Guide
    NetApp AFF
    May 2025
    Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
    857,028 professionals have used our research since 2012.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    We have been running it for two to three years. It hasn't gone down yet. It can't get anymore reliable than that.

    What do I think about the scalability of the solution?

    Thanks to dedupe, our physical footprint is quite a lot. All the scalability that we have done, we have so far done it within our organization. We haven't expanded it physically yet.

    How are customer service and support?

    Since the product hasn't gone down in three year, there hasn't been a need to contact technical support.

    How was the initial setup?

    The initial setup was straightforward. Nothing to it. The professional services from NetApp came in to help us out, and they knew their stuff.

    What about the implementation team?

    We used NetApp for the deployment and our own resources. The experience was very positive.

    Which other solutions did I evaluate?

    The vendors on our shortlist were Oracle, Dell EMC, and Hitachi.

    We chose NetApp because we were already using it, which make things simple, and its pricing. Also, some of NetApp's features are dominant in the market versus its competitors.

    What other advice do I have?

    With all-flash, you can never go wrong. I am in the process of converting everything to all-flash.

    We are not currently connected to the public clouds. We are looking to connect to them in 2019.

    It takes us days to setup and provision enterprise applications using this solution.

    We chose this solution because vendors are choosing all-flash over hybrid.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Head of IT at Inacap
    Real User
    It takes us just minutes to set up and provision an enterprise application using the tool
    Pros and Cons
    • "There are many reports accessing the applications. We receive them very quickly. We used to wait a long time for them. Now, you just need to wait a moment."
    • "If you need a replacement part, they will provide it."
    • "We would like to have more behavioral reporting."

    What is our primary use case?

    We use data storage for our big environment. It creates an environment where students and teachers can work together. 

    We did the installation two months ago. Now, we are reviewing its affect on behavior over time, which has been incredible. We have less latency within all applications. 

    How has it helped my organization?

    There are many reports accessing the applications. We receive them very quickly. We used to wait a long time for them. Now, you just need to wait a moment.

    It takes us just minutes to set up and provision an enterprise application using AFF.

    What is most valuable?

    • The most valuable feature is the backup, which is fast.
    • The data analytics are an incredible tool.
    • The equipment is superior quality.
    • If you need a replacement part, they will provide it.

    What needs improvement?

    We would like to have more behavioral reporting. We would also like to have more optimization and credit check reporting.

    In addition, I am waiting for the version that has SnapMirroring with FlexGroup.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    Stability is 100 percent. I don't have any downtime.

    What do I think about the scalability of the solution?

    I am very impressed with the scalability.

    How are customer service and technical support?

    The technical support is invaluable. If you need answers to a problem, they provide good answers. I am very happy with it.

    Which solution did I use previously and why did I switch?

    If you are compare it with our last application, IBM FS840, AFF is incredible in comparison. 

    How was the initial setup?

    The setup was not complex, but we have good project management skills.

    What about the implementation team?

    We used an integrator who was very professional and helped a lot. They finished the implementation on time.

    What was our ROI?

    We have seen ROI.

    Our TCO has increased by 15 to 18 percent.

    What other advice do I have?

    I am not using VMs today, but maybe in the future I will.

    We have not yet connected to public clouds.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    NetApp AFF
    May 2025
    Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
    857,028 professionals have used our research since 2012.
    SanEnginf30d - PeerSpot reviewer
    SAN Engineer at a financial services firm with 1,001-5,000 employees
    Real User
    Maximizes Performance Of Our Critical Applications And Provides Flexible Scaling
    Pros and Cons
    • "My favorite part is all-flash solid drives. All of my applications are running on an all-flash array. Before, we used to get too many severity tickets on performance, but as soon as we migrated everything to an all-flash array, our critical applications are at top performance."
    • "To be more competitive in the industry, they can develop deduplication, compression, and smarter features in the same array instead of all-flash."

    What is our primary use case?

    NetApp is introducing All Flash FAS with the all-flash array. Our customers like performance, they don't want to deal with latency. Using an all-flash array, our customers get impact from performance.

    How has it helped my organization?

    I can definitely say it has helped our orginization. We have an SQL application server, which is in our NetApp storage. The records contain the number of transactions. Since my company is a financial company, we always look into transactions. NetApp all-flash array is faster than we're used to. The read and write, and the random IOPS are all up to speed. I don't see much of a difference when I run the 100k random IOPS with a 70% read and 30% write, and vice versa, 70% write and 30% read. That's a big improvement that we've seen since we started using this solution. It is a valuable asset.

    What is most valuable?

    They have come up with good back-end architecture. The features are the same as NetApp ONTAP. The only change is all-flash. There are no 7k, 10k, or 15k drives, only flash drives.

    My favorite part is all-flash solid drives. All of my applications are running on an all-flash array. Before, we used to get too many severity tickets on performance, but as soon as we migrated everything to an all-flash array, our critical applications are at top performance.

    We are very happy with the user experience from the all-flash array. Because their usual latency for the application depends on the critical application - they used to see four-millisecond latency with the non-all-flash array - with the all-flash array, they don't even see microseconds of latency. They might see microseconds, but that is not impactful.

    What needs improvement?

    To be more competitive in the industry, they can develop deduplication, compression, and smarter features in the same array instead of all-flash.

    What do I think about the stability of the solution?

    It's better with all-flash. 

    What do I think about the scalability of the solution?

    Scalability is good. Compared to the different vendors, the scalability is very flexible, in the sense that you can scale up to whatever you want, expand your storage, expand your clusters, expand your nodes. NetApp makes it possible. Some vendors have come up with models that won't expand their nodes, which creates the need to buy different clusters. For example, let's say I have four nodes. My four nodes have the capability of taking one million IOPS, but my storage backend isn't complete, so I can't expand that. So the nodes are of no use. NetApp is not only thinking from the customer's point of view, but they are also thinking about every other prospective use and they include a lot in all-flash drives.

    How are customer service and technical support?

    It's very good. I have never personally seen any issues with the technical support.

    Which solution did I use previously and why did I switch?

    Our previous solution had performance issues. I see a lot of value in faster policies. I don't like when critical applications are running on drives with different speeds. When customers need to track all of their data and it's sitting on a 7k drive, the drive is working hard. The response is slow. With all-flash, it's better. 

    How was the initial setup?

    The initial setup is straightforward. It's not complex.

    We have connected to AFF public clouds but I'm not really dealing with it.

    It took us less than two minutes to set up and provision enterprise applications using AFF. 

    What about the implementation team?

    We used NetApp, but we could've deployed it ourselves. NetApp Support knows the best practices. A good thing about NetApp is that even customers can easily deploy the storage. With other vendors, you usually have to entirely rely on them for deployment and all facets of the solution. 

    What was our ROI?

    We definitely see ROI. We save a lot more money with this solution.

    What's my experience with pricing, setup cost, and licensing?

    Using NetApp, our total cost of ownership decreased by 17%. 

    Which other solutions did I evaluate?

    Other vendors aren't as straightforward as NetApp when it comes to the deploying, installing, and configuring. NetApp works more efficiently. By saving time, you're saving money.

    What other advice do I have?

    AFF has affected IT's ability to support new business initiatives. Nowadays, customers in financial companies are looking for more storage. From a business point of view, you need a faster response in order to compete with other financial companies. From the customer's point of view, they are looking for a faster response from their financial company. Using all-flash array, they can retrieve their old files within seconds. That's an important edge.

    AFF helps us improve performance for our enterprise applications, data analytics on VMs. It helps us with records. We need to be able to calculate more performance matters. Customers have complained that the performance latency exceeds more than three milliseconds for some applications. They will have delayed performance latency. When I used the 7.2k drives, applications could only support 300 accounts per second. If it was more than that, it would crash. NetApp all-flash array gives us one million IOPS.

    I would rate this product a ten because of flash. Because AFF is better for the customer, provisionally, deployment, and performance-wise.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Storage Engineer at a tech services company with 10,001+ employees
    Reseller
    The file-based protocol supports NFS and CIFS
    Pros and Cons
    • "NetApp AFF is based on Unix, which makes it secure."
    • "The file-based protocol supports NFS and CIFS."
    • "There are some bugs with the solution which need to be fixed."

    What is our primary use case?

    Whenever we face any issues with performance, particularly any performance with our high outreaching storage site, we are recommended to use an all-flash service, because we rely on our primary solution at all times. If it seem like there are issues, we have bring in different vendors as a buffer. We have adopted an all-flash primary solution with this use case.

    How has it helped my organization?

    From the automation point of view, we want zero down time for our clients with good scalability and good performance. Client satisfaction is the most important to us.

    We haven't received any negative feedback yet. If we are not receiving any complaints from the client side, then it says that the client is okay with the product.

    This solution helps us improve performance for our enterprise applications, data analytics, and VMs.

    What is most valuable?

    • NetApp AFF is based on Unix, which makes it secure.
    • The file-based protocol supports NFS and CIFS.
    • Capacity and latency with the AFF are good. We haven't seen a delay of latency nor performance issues. No issues have been recorded from the client so far.

    What needs improvement?

    There are some bugs with the solution which need to be fixed.

    What do I think about the stability of the solution?

    The client should not record with any type of stability issues, whether it be latency or features being affected. We should not find any module portions being affected because of performance issues. There should be continuous good performance as long as product performs.

    What do I think about the scalability of the solution?

    The scalability is good.

    How are customer service and technical support?

    For vendor coordination, the technical support has been good. They do good work and analysis on things that I need. They specifically provide good answers to my questions.

    Which solution did I use previously and why did I switch?

    Our previous solution had issues with capacity, monitoring, and performance. These are the core areas where the customer was feeling the pain. So, we get them to a different place with a proper solution and fix for the issues. I feel like AFF has the features the customer needs. 

    Which other solutions did I evaluate?

    Other vendors, who do other similar solution products, envy the features that come with this NetApp product.

    Our shortlist was Dell EMC and HPE. These are the vendors with whom I have worked. I feel all the vendors are very good, along with NetApp. However, NetApp has file-based and block-based features, which gives it additional value.

    What other advice do I have?

    We have connected this solution to public clouds. We have different clients using the public cloud solution. Our public cloud has clients signed up for SAP HANA. There are many applications which are running on front-end databases, like Oracle, MySQL, etc. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
    PeerSpot user
    it_user805152 - PeerSpot reviewer
    Technical Solution Architect at a financial services firm with 10,001+ employees
    Real User
    The technical support is fantastic. No one else is like their team. We're happy with them.
    Pros and Cons
    • "Even though the complete workload will fill out the AFF storage box, it will give us sustained stability."
    • "The technical support is fantastic. No one else is like their team. We're happy with them."
    • "Going forward, I would like improvement in the response latencies, capacity size, cache, and controller size."

    What is our primary use case?

    The primary use case is availability, performance, bandwidth, and throughput with respect to our applications.

    We are currently using an on-premise solution.

    How has it helped my organization?

    The user experience is fantastic. I'm looking forward to the AFF 800 storage box, which is all-flash with NVMe technologies. This will certainly give a boost to our applications, and make for a better user experience.

    What is most valuable?

    The most valuables features is the response time that we are receiving from the AFF storage box. We are looking for performance and delivery times of the response from the host, which we are happy with.

    What needs improvement?

    We are looking forward to the all-flash NVMe which is coming out.

    Going forward, I would like improvement in the response latencies, capacity size, cache, and controller size. It also needs more fine tuning in regards to all-flash and AML workloads.

    What do I think about the stability of the solution?

    Even though the complete workload will fill out the AFF storage box, it will give us sustained stability.

    What do I think about the scalability of the solution?

    One of the key features of the AFF storage box is its horizontal scalability.

    Our new business initiatives, which are coming, demand more IOPS and performance. Our applications are scaling, which demand more performance in a very short span of time. This solution will improve technology driven things.

    How are customer service and technical support?

    The technical support is fantastic. No one else is like their team. We're happy with them.

    Which solution did I use previously and why did I switch?

    Our previous solutions were Hitachi, Siemens, and NetApp. We switched to AFF because it had all-flash, better performance, and better response times. It also scales better.

    We used to do applications running on mechanical disk. With the introduction of SDDs and AFF All Flash, this has given us substantial improvements in our applications' performance.

    How was the initial setup?

    The initial setup was easy for us. The consultant was always there to support us. They have always been helpful in understanding the technical points, how it will help us going forward in terms of implementation, future scalability, and possible upgrade of storage components.

    What about the implementation team?

    We used a NetApp consultant for the deployment, who we have also used for the sizing. Our experience with them was very good.

    What was our ROI?

    It does have good ROI.

    We are able to set up and provision enterprise applications using AFF quickly. We have seen tremendous performance, stability and growth in it. 

    Which other solutions did I evaluate?

    NetApp met our requirements.

    What other advice do I have?

    It is the first company who introduced NVMe protocols, which is end-to-end. It also has very good response times.

    The NVMe technology that we're evaluating will certainly help us with artificial intelligence going forward.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Systems Administrator at a computer software company with 10,001+ employees
    Real User
    It has extremely high performance, and the storage efficiency is far superior to a typical FAS
    Pros and Cons
    • "AFF helps us improve performance for our enterprise applications, data analytics and VMs. We have moved our primary data stores for production over to AFF, and a lot of the problems that might happened have gone away."
    • "It scales well, probably more so than the FAS. Because of the storage density with the SSDs, we can't buy enough SSDs to max one out."
    • "We are spending less time putting out fires, so there's a tangible benefit right there."
    • "On the roadmap, NetApp is improving the solution's storage efficiency, compression algorithms to achieve more space savings, and the management interfaces. We are looking forward to these feature additions in the next release."

    What is our primary use case?

    We use it for high performance, block storage, and file storage. 

    The highest performance need apps are usually deployed on AFF. We're using adaptive QoS to identify what applications require higher performance and moving those volumes over to the AFF.

    How has it helped my organization?

    We are able to offer higher performance to meet the business needs. We see far less issues with applications complaining about not getting the throughput they need, the IOPS, or that they are getting to high of a latency. We put it on AFF and the issues go away.

    The user experience with AFF is fast and secure, with continuous access to data. Our users typically don't know where we're putting their data unless we have some benefit in telling them. If they say, "It's not fast enough," we put it over here, and they say, "It's good now. We're happy." Though, we have to be judicious in how we move it, because storage is a bit expensive. Although, the higher storage efficiencies somewhat compensate for it.

    The solution is providing IT more headroom so we can give higher performance to more applications. Like every business, our data footprint is growing. Our applications account is growing, and we're just able to keep up with it now somewhat better than we were before.

    We are spending less time putting out fires, so there's a tangible benefit right there.

    What is most valuable?

    • It has extremely high performance. 
    • The storage efficiency is far superior to a typical FAS.
    • The administration is ONTAP, so it's not like you have a new platform to learn. Everything is consistent with what we have been doing for years.

    What needs improvement?

    On the roadmap, NetApp is improving the solution's storage efficiency, compression algorithms to achieve more space savings, and the management interfaces. We are looking forward to these feature additions in the next release.

    What do I think about the stability of the solution?

    Like every NetApp platform, it's very stable. Occasionally, we hit a bug, but you encounter that everywhere. We've never had any problems specific to AFF. Overall, our problems with NetApp products have been minimal. It is a solid platform.

    What do I think about the scalability of the solution?

    It scales well, probably more so than the FAS. Because of the storage density with the SSDs, we can't buy enough SSDs to max one out.

    How are customer service and technical support?

    As with all NetApp tech support, it's outstanding. It is the best in the industry. It is very easy to escalate.

    Which solution did I use previously and why did I switch?

    We didn't technically switch solutions. We just augmented it because we have been a NetApp customer for awhile. Thus, we're going from FAS to AFF, which is just a natural progression.

    How was the initial setup?

    The initial setup was not complex. Even though it's a higher performing platform, you run it, manage it, and administer it the same as you do any FAS.

    What about the implementation team?

    We have a VAR, Tego Data Systems, whom we work with closely. They know our environment as well as we do. So, when we come to them with a need, we don't have to spend a lot of time feeding them background. They're ready to hit the ground running.

    What was our ROI?

    Our TCO has probably stayed about the same per terabyte of user data.

    Which other solutions did I evaluate?

    We looked at other vendors (Kaminario, Pure Storage, Dell EMC, and IBM), but decided that it made the most sense to stay with NetApp. 

    What other advice do I have?

    I would look at the performance of AFF, its reliability, and its outstanding tech support. 

    AFF is the wave of the future. Spinning disk will be going away and it just makes sense to go where the industry is going.

    AFF helps us improve performance for our enterprise applications, data analytics and VMs. We have moved our primary data stores for production over to AFF, and a lot of the problems that might happened have gone away.

    To set up and provision enterprise applications using this solution is quick. We're integrating it with ServiceNow, so it is a hands-off storage allocation. A user submits a request and can have storage in five to ten minutes.

    We are not yet connected to any public clouds.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    SeniorSt396d - PeerSpot reviewer
    Senior Storage Engineer at a legal firm with 1,001-5,000 employees
    Real User
    The stability is solid. We are in a critical business and can't have any percentage of downtime.
    Pros and Cons
    • "The stability is solid. It doesn't fail on us, which is exactly what we want. We are in a critical business that we can't have any percentage of downtime."
    • "We were migrating from Data ONTAP 7-Mode to its Cluster-Mode. Therefore, we had to get swing gear, then do the migration from loner gear and back onto our new gear. This was a bit difficult. It took us several months to do multiple migrations."

    What is our primary use case?

    We use it for data storage, applications, and CIFS shares.

    How has it helped my organization?

    Through its Cluster-Mode, it's quicker. It also improves Exchange and SQL Databases.

    What is most valuable?

    • Compaction
    • Single-instance storage
    • Its compression features

    What needs improvement?

    I am still trying to wrap my head around all its features.

    What do I think about the stability of the solution?

    The stability is solid. It doesn't fail on us, which is exactly what we want. We are in a critical business that we can't have any percentage of downtime. Therefore, if it stays up, that is what we want. We have been dependent on NetApp for almost a decade now.

    What do I think about the scalability of the solution?

    For capacity of storage, we manage about three petabytes of data. It is exactly what we need in terms of scalability.

    How are customer service and technical support?

    Technical support is first rate. We are very satisfied with it.

    Which solution did I use previously and why did I switch?

    Our last solution was at end of life and warranty. We went from NetApp to NetApp, so we stayed with NetApp, but we move to the latest, greatest solution.

    How was the initial setup?

    It's always a little bit complex when you're trying to integrate a new piece of hardware, with cluster mode as well. There's always a learning curve, but with that curve, there is knowledge which stays with me for the life of that technology. So, that learning curve is essential.

    We were migrating from Data ONTAP 7-Mode to its Cluster-Mode. Therefore, we had to get swing gear, then do the migration from loner gear and back onto our new gear. This was a bit difficult. It took us several months to do multiple migrations. Fortunately now, we are on Cluster-Mode and don't have to do that again.

    What about the implementation team?

    We used a combination of a reseller/consultant. They did a great job handholding us all the way for any type of issues that we had with mission critical data. E.g., multimillion dollar uptime everyday ensuring we had virtually no issues.

    What was our ROI?

    We have seen ROI, especially in terms of data points and availability.

    Which other solutions did I evaluate?

    We did not evaluate other solutions. Our history with Net App is that it is a stable platform and does what we want it to do. It's not extremely complicated, and it's something which is tangible that we have used and want to continue using.

    What other advice do I have?

    Figuring out the basics as to what NetApp offers. It is not something that you can just dive into as you will need to have a bit of background knowledge of it. However, there is plenty of help out to to learn the technology, and it's very tangible. 

    Give it a go. I would recommend it. We are very satisfied with it and the whole deployment of it. We have almost seamlessly transitioned our production environment into a completely new hardware environment on the back-end.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    SysAdminacb3 - PeerSpot reviewer
    Sys Admin at a financial services firm with 201-500 employees
    Real User
    Replication and performance are key features for us - we have extemely low latency
    Pros and Cons
    • "Replication would be one of the most valuable features."
    • "The SRA stuff that intergrades with SRM is a problem point. It's a pain point. The support personnel aren't always knowledgeable on that product. At times, they are not even aware what product is supported and what is not, when one has been deprecated and there is a new one out, and what the bug fixes of the newer version are."

    What is our primary use case?

    We use it for all of our VM storage.

    How has it helped my organization?

    I don't know if it improved the way our organization functions, but I know we don't have any storage outages or slowdowns at this point. We just did a refresh about six months ago to the A700s and we have been very happy with the performance of those boxes.

    Our latency is extremely low. We average below a millisecond.

    What is most valuable?

    The replication would be one of the most valuable features. That's not just on the All Flash FAS, but that's a big one. The performance is also good.

    What needs improvement?

    I'm not sure if they can do it. We are using encryption. I'd like the deduplication crossed volumes encrypted. But I don't know if that's really technically possible.

    What do I think about the stability of the solution?

    The stability has been really good. We've had just a couple of minor hardware issues but nothing big; DIMMs that were bad and that had to be replaced. But it's been very good so far.

    What do I think about the scalability of the solution?

    I know it scales but we are not looking to scale it out at this point.

    How is customer service and technical support?

    Technical support is a little hit and miss, at least with the particular things that I've called for. The SRA stuff that intergrades with SRM is a problem point. It's a pain point. The support personnel aren't always knowledgeable on that product. At times, they are not even aware what product is supported and what is not, when one has been deprecated and there is a new one out, and what the bug fixes of the newer version are.

    How was the initial setup?

    It was straightforward. We did greenfield. We went to two new data centers so the installation of it was pretty straightforward.

    What about the implementation team?

    We used an integrator. It was very good. We partnered with them a couple times before, which makes for a pretty easy and seamless transition. And ONTAP is easy that way anyway, but they do a really good job of making it an easy transition.

    Which other solutions did I evaluate?

    We were pretty heavily invested in NetApp. We did look at INFINIDAT, but it just wasn't something that we were comfortable with.

    What other advice do I have?

    The product is about a nine out of then. We have been very happy with the performance. There have been a few minor issues. We failover a couple times a year. In some of the failovers, the SRAs haven't worked exactly as designed. If the SRA was better, maybe not bundled in with the whole Snap solution, that might help.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
    Buyer's Guide
    Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.