Our primary use for NetApp AFF is backup for our production. It's more for our database for all of our retail for Nordstrom. We've got to keep it running every day, so we've got to make sure that we have all the databases backed up for three years, or more.
System/Storage Engineer at a retailer with 10,001+ employees
A high-performance, stable solution for our production database backups
Pros and Cons
- "NetApp AFF is very good at cleaning up your storage."
- "The stability is good but there is room for improvement with other options."
What is our primary use case?
How has it helped my organization?
We use NetApp AFF for artificial intelligence and machine learning applications, and there is no latency that I can see. It has been pretty solid.
This solution is pretty simple when it comes to data protection and data management.
After we implemented NetApp, we noticed that the deduplication and the latency changed a lot. Rather than buy more disk space, we now compress a lot of stuff and we have more storage. Overall, we have more storage and less latency, which saves us money. I would say that we save between half a million and three-quarters of a million dollars, yearly.
We use our data in the same way. This solution benefited us in that it was hard to convince our upper management to buy more disk, so this helped out.
The thin provisioning helped a lot, and it was probably the biggest key. We noticed that we were short in certain areas and we needed to add more room for VDI. With thin provisioning, we weren't using as much, and with not much latency on it.
Being able to move large amounts of data from one data center to another has helped us. We have a data center in one office and another one that is about a hundred miles away. We share a lot of data between these two sites. There is almost no latency, so it works out perfectly. When we have an incident, such as a power outage at one site, we automatically have a backup on the other end. Also when one side is down, we're still available, although we're limited to certain things on one side. Overall, the backup is pretty good.
We are currently discussing the possible relocation of resources.
I would estimate that our application response time has improved by twenty to thirty percent. For example, our photo studio application is faster.
At this time, we are examining out data center costs and considering a different data center.
Using NetApp has helped alleviate worry about storage being a limiting factor. Had I been asked this a year ago, it would have been a different story. The additional storage means that things are easier and running more smoothly, and we don't have to worry about it breaking down.
What is most valuable?
The most valuable features for us are controlling the snapshots, the ease of reverting back, and scheduling.
NetApp AFF is very good at cleaning up your storage.
What needs improvement?
The stability is good but there is room for improvement with other options.
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NetApp AFF
October 2024
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What do I think about the stability of the solution?
Stability is good, although there is always room for improvement.
What do I think about the scalability of the solution?
We are working on scaling this solution right now. It is a big part of what we want to do, including moving to the cloud.
How are customer service and support?
Technical support for this solution is good, and I've never had a problem. They are straight to the point and give you a lot of detail on what to expect or what you might run into. Whether you call or get support online, it is pretty good.
Which solution did I use previously and why did I switch?
We started looking into NetApp AFF because our previous solution was outdated, and we were having storage problems. They were older FAS storage, also by NetApp.
We were interested in getting something a little better, including improvements in the storage and the latency.
How was the initial setup?
The initial setup was straightforward. It's always been very easy with how everything works, and their support has been pretty solid too.
What about the implementation team?
We worked with partners for implementation and deployment. Our experience with them was pretty good.
What was our ROI?
Having our VDI work better is important to us because our work-from-home employees can work a lot better, which helps save money.
Which other solutions did I evaluate?
We only evaluated NetApp, and we are slowly looking at VMware, VDI, and the cloud.
We went with this solution primarily because of the stability. I also see reducing a lot of storage and cleaning up a lot of stuff. It is pretty good at this.
What other advice do I have?
We are looking into a cloud version in the future.
My advice for anybody who is researching this type of solution is to consider several things. If they are trying to save money, think that they'll have to buy more disk, or want to clean up what they have, I think that they should go ahead with NetApp AFF. It makes a big difference, especially if you see the thirty percent improvement that we have seen. It's a pretty big jump.
This solution is very good, but nobody is perfect.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Administrator at a computer software company with 5,001-10,000 employees
Good performance when moving very large amounts of data to the cloud
Pros and Cons
- "The most valuable features of this solution are the deduplication and the ability to move data to different clouds."
- "It would be very useful if we could do the NFS to CIFS file transfer, but it is not supported at this time."
What is our primary use case?
We are in the process of moving to AWS and we are using this solution to help move all of our data to the cloud, using the tiering and other functionality.
We have approximately fifty AFF clusters spread across three locations.
We plan to use this solution for artificial intelligence and machine-learning applications, but we are still in the PoC right now. It is something that my team is working on.
Our DR and backup are done using SnapMirror.
How has it helped my organization?
This solution has helped simplify our IT operations. We can easily move data from on-premises to the cloud, or from one cloud to another cloud. NetApp SnapShots and SnapMirror are also helpful.
The thin provisioning has allowed us to add new applications without having to purchase additional storage. We are shrinking the data with functions like deduplication and giving almost two hundred percent. It is very helpful.
This solution has allowed us to move very large amounts of data without affecting IT operations. We have moved four petabytes to the cloud. We have moved data from on-premises to the cloud, and also between clouds. It is easy to do. For example, if you want DR or a backup in a second location, then you just use SnapShot. If you have a database that you want to have available in more than one location then you can synchronize them easily. We are very happy with these features.
Our application response time has been improved since implementing this solution. The AFF cluster is awesome. Our response time is now below two milliseconds, whereas it used to be four or five milliseconds. This is very useful.
The costs of our data center have definitely been reduced by using this solution. The power consumption and space, obviously, because this solution is very small, have been reduced.
We have been using this solution to automatically tier cold data to the cloud. I would not say that it has affected our TCO.
This solution has not changed our position in terms of worrying about storage as a limiting factor.
What is most valuable?
The most valuable features of this solution are the deduplication and the ability to move data to different clouds. We have been using Cloud Sync and Cloud Volumes, and we have moved four petabytes using Cloud Sync.
What needs improvement?
It would be very useful if we could do the NFS to CIFS file transfer, but it is not supported at this time.
We are finding limitations when it comes to moving data to AWS.
For how long have I used the solution?
We have been using this solution for ten years.
What do I think about the stability of the solution?
The stability of this solution is fine. We have not experienced any downtime or any issues.
What do I think about the scalability of the solution?
Scalability is something that we are spending time on, but it is an internal issue related to seeking financial approval. The scalability of the solution is not a technical issue.
How are customer service and technical support?
The technical support for this solution has always been number one. There is no doubt that they are getting more responsive and more technical.
Which solution did I use previously and why did I switch?
We performed a PoC using Cloud Volumes and Cloud Sync, and we were happy with the time, durability, and availability.
How was the initial setup?
The initial setup of this solution is straightforward.
What about the implementation team?
We can install this solution ourselves.
What was our ROI?
We have seen ROI from this solution.
Which other solutions did I evaluate?
We evaluated a solution by EMC, but we found they their filesystem was not as robust. That is the reason that we chose NetApp.
What other advice do I have?
We are really happy customers and this is a solution that I can recommend.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
NetApp AFF
October 2024
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System Administrator with 1,001-5,000 employees
Having separate storage virtual machines with completely different setups for NFS and Windows solves problems the FAS has
What is our primary use case?
VMware datastores over NFS for DL585 G7 hosts on a 10G switch.
How has it helped my organization?
NetApp FAS was unable to keep up with the I/O. A200 has performed without a problem.
What is most valuable?
Having separate storage virtual machines with completely different setups for NFS and Windows solves problems the FAS has when the domain controllers are unreachable.
What needs improvement?
The system commander web management is good, but it is easy to make bad configurations, and it takes a lot of jumping around to work a single issue.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Payload Integration at a tech services company with 10,001+ employees
Reduces the time to move data around as well as boot and migrate VMs
Pros and Cons
- "This solution makes everything a lot faster. The time to move data around, boot and migrate VMs is much faster."
- "I need faster Fibre Channel over Ethernet. They top out at 10GBs today and I would like that to go to 40 or 100."
What is our primary use case?
AFF is our primary source for our data centers. We use it for our multi-tenancy data center. We like the crypto erase function available on the SSDs and we needed the high performance, IOPs that you can get from SSDs.
How has it helped my organization?
This solution makes everything a lot faster. The time to move data around, boot, and migrate VMs is much faster. The speed has also helped improve performance for our enterprise applications, data analytics, and VMs.
What is most valuable?
We like the high security, self-encrypting drives, and the NVMe.
What needs improvement?
I need faster Fibre Channel over Ethernet. They top out at 10GBs today and I would like that to go to 40 or 100.
What do I think about the stability of the solution?
I find it very stable. Everything's been up and running well. We actually had an outage in our testbed data center and everything shut off hard and came back up without any problems.
How are customer service and technical support?
The tech support is good, although I don't use them that much. The product is good.
Which solution did I use previously and why did I switch?
We have always been a NetApp customer, it's a very good product. We knew that we wanted more performance. It wasn't a hard decision.
How was the initial setup?
The setup was pretty complex. There was a lot of compliance and there was a lot of security requirements, but it went pretty well.
It took us two to three days to set up and provision enterprise applications using AFF because we're a little different. We do short duration uses which means that we build everything from scratch, tear it down, and build it again.
What's my experience with pricing, setup cost, and licensing?
Our total cost of ownership has increased. SSDs are expensive.
Which other solutions did I evaluate?
In the early days, we were considering Dell EMC but we decided to go with NetApp because its adoption across the DoD is widely understood.
What other advice do I have?
The user experience is the same as it ever was, only faster.
I would rate this solution as a nine. It's not a ten because we would like to see the faster speeds on the Fibre Channel over Ethernet. AFF is definitely a good product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of IT at Inacap
It takes us just minutes to set up and provision an enterprise application using the tool
Pros and Cons
- "There are many reports accessing the applications. We receive them very quickly. We used to wait a long time for them. Now, you just need to wait a moment."
- "If you need a replacement part, they will provide it."
- "We would like to have more behavioral reporting."
What is our primary use case?
We use data storage for our big environment. It creates an environment where students and teachers can work together.
We did the installation two months ago. Now, we are reviewing its affect on behavior over time, which has been incredible. We have less latency within all applications.
How has it helped my organization?
There are many reports accessing the applications. We receive them very quickly. We used to wait a long time for them. Now, you just need to wait a moment.
It takes us just minutes to set up and provision an enterprise application using AFF.
What is most valuable?
- The most valuable feature is the backup, which is fast.
- The data analytics are an incredible tool.
- The equipment is superior quality.
- If you need a replacement part, they will provide it.
What needs improvement?
We would like to have more behavioral reporting. We would also like to have more optimization and credit check reporting.
In addition, I am waiting for the version that has SnapMirroring with FlexGroup.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
Stability is 100 percent. I don't have any downtime.
What do I think about the scalability of the solution?
I am very impressed with the scalability.
How are customer service and technical support?
The technical support is invaluable. If you need answers to a problem, they provide good answers. I am very happy with it.
Which solution did I use previously and why did I switch?
If you are compare it with our last application, IBM FS840, AFF is incredible in comparison.
How was the initial setup?
The setup was not complex, but we have good project management skills.
What about the implementation team?
We used an integrator who was very professional and helped a lot. They finished the implementation on time.
What was our ROI?
We have seen ROI.
Our TCO has increased by 15 to 18 percent.
What other advice do I have?
I am not using VMs today, but maybe in the future I will.
We have not yet connected to public clouds.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior storage engineer at a government with 10,001+ employees
High performance and aggregate level dedupe are key for us, but ONTAP has not been stable
Pros and Cons
- "The most valuable features are high performance and encryption. It also provides aggregate level dedupe."
- "The system is pretty stable but most of the ONTAP versions are not really stable. There have been multiple bugs in different ONTAP versions."
What is our primary use case?
We use it for our VWware environment. We run virtual machines and our plan is to migrate all of them to the All Flash platform.
How has it helped my organization?
The improvement for us has been space savings on the All Flash FAS platform. The data space savings are almost three times better than the what we have right now, a two-to-one ratio.
Regarding the user experience, it's pretty fast. For applications where they require a high throughput, this platform is pretty solid. It also helps improve the performance of enterprise applications, data analytics, and VMs because it's pretty fast. We are on a different level of tiered platform, where the All Flash is completely hybrid, SSD aggregate, so it tripled the performance for the customer.
What is most valuable?
The most valuable features are high performance and encryption. It also provides aggregate level dedupe.
What do I think about the stability of the solution?
The system is pretty stable but most of the ONTAP versions are not really stable. There have been multiple bugs in different ONTAP versions. The hardware is really stable but we see some glitches here and there with the software. That's how the system works.
Right now, we are on a pretty stable version: 9.3.8.
What do I think about the scalability of the solution?
We have not had to scale it. We have a two-node cluster.
How are customer service and technical support?
Technical support has been pretty good. We have had to involve them two or three times per month.
Which solution did I use previously and why did I switch?
Our old solution was working fine but the system was going out of support so we needed to do a refresh.
How was the initial setup?
It is straightforward. The whole cluster configuration is pretty straightforward. Just bring up the node and add to the existing clusters. We didn't see any difficulties.
It takes us one day to set up and provision enterprise applications using this product. Migration takes a lot of time but provisioning is setting up the cluster and that takes one day.
What about the implementation team?
We used NetApp Professional Services and they were pretty good.
Which other solutions did I evaluate?
Because we are government, it is an open contract. People have to bid on government projects. We don't have a say in the options.
What other advice do I have?
I would say this is a good solution but talk to the NetApp guys and see how it really fits in your environment.
We do not connect it to public clouds at the moment. We have plans to do so in the future, depending on the use cases.
I rate the product at seven out of ten. Their system is pretty good but we are still facing a few issues, mainly on the software side where there is an SVMDR. We had it in the previous configuration. We did an ONTAP upgrade but had some issues replicating the whole configuration. There are a few other glitches here and there. Other than that I would say it's pretty stable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Information Systems Engineer at Varian Medical Systems
The compression, dedupe, and speed are the most valuable features
What is most valuable?
- The compression
- Dedupe
- The speed
With the ONTAP, the flexibility is also a nice feature.
How has it helped my organization?
We've had quite a positive response since we've moved to the AFF for our VCD and our VDI environments. The feedback from the end users and the virtualization team that manages it has been very positive.
We have a fairly large vCloud, vCloud Director (VCD) environment, which we use for our AFF systems, that and VDI. We use it all for file storage.
What do I think about the stability of the solution?
It is solid.
What do I think about the scalability of the solution?
It scales out very well. We have not had any issues trying to move anything around or when it comes to expansion. We haven't had to expand the AFF yet, but other ONTAP systems are very easy to expand.
How are customer service and technical support?
They're very professional. They usually find the issues, within the first couple of calls. The software support for all the SNAPManager products, sometimes the support is a little iffy on that, but the hardware support and the ONTAP support have always been pretty solid.
We had some issues with SNAPManager for Exchange around Snapshots not getting deleted, and it's been an ongoing problem for us. We haven't really come up with a solution yet. That's still been a problem. It's gone around the block a few times in support. In support you get a new guy, they start over with a case, that's been the frustration.
Which solution did I use previously and why did I switch?
It was all disk space, it was on a FAS system, it wasn't AFF. We switched because of growth. The amount of IO that we needed from our existing system just couldn't handle it.
I felt that NetApp was a little late to the game, but I guess that made them a little bit more mature when they got there. However, I've always been a fan of NetApp, an advocate.
How was the initial setup?
I was involved in the initial setup and it was very straightforward.
Which other solutions did I evaluate?
We looked at Pure. We looked at some of the Nutanix stuff, but it just wasn't what we needed.
What other advice do I have?
I have been an advocate of NetApp for a long time. It's a good company, has good equipment, and good support. I am more like to consider NetApp for mission critical storage systems based on my experiences with AFF.
Our current AFF is not part of a cluster of NetApp FAS systems, we have other systems that are multi-node clusters.
Definitely, heavily look at NetApp and its AFF solution. It's a rock solid platform. That's my recommendation.
Most important criteria when selecting a vendor: stability and longevity. That's why I'm looking at some of the other Flash providers out there. They haven't been around long enough really for us to know that they're going to be there when we need them. NetApp has been a pretty solid vendor for us.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
It Manager at HSBC
Enabled us to reduce physical rackspace on one project by 70-80% while providing performance and reliability
What is most valuable?
- Performance
- Reliability
- Scalability
They're important because it's critical user data. As a global bank we need to make sure that users' data is accessible at all times; that there's no outage window or things like that. Performance is key.
How has it helped my organization?
The consolidation, the physical rackspace. For example, we've got a project ongoing at the moment in consolidating our footprint from 20 rackspaces down into two. I think we've got a 70-80% footprint reduction in going from old FAS controllers to AFF.
What needs improvement?
There's not really anything that's standing out at the moment.
Perhaps the node count on a block basis, even though we don't really use it that much for block, but that would be one.
The only other thing from our point of view would be, on the storage efficiency side, the compaction storage efficiency - there's no way of seeing that on a volume level, you can only see that on an aggregate level.
For how long have I used the solution?
We've had All Flash installed now for coming up to two years. I think it was February, 2016 that we put in the first All Flash array.
What do I think about the stability of the solution?
The All Flash is very good. So far it seems more reliable, there's not been any issues with it.
What do I think about the scalability of the solution?
Good. We've not really had much scalability, so far, to grow that much on the AFF, but what we have had to do has been good.
How are customer service and technical support?
Very good. As an enterprise, trust me we've got quite a lot of the account team that were involved with this, so quite a lot of NetApp staff helped us out in the build, the design, the configuration, the maintenance, etc.
Which solution did I use previously and why did I switch?
We were using NetApp. We were using FAS NetApp, and it was just the new system, the new growth that we needed.
How was the initial setup?
Straightforward. No different to any old system that we've put in before, so an AFF is no different to a FAS.
Which other solutions did I evaluate?
Dell EMC, NetApp, IBM.
NetApp are our chosen vendor for IP storage.
What other advice do I have?
The primary use case for our All Flash FAS is user data: Windows user file data, application data, NAS IP data. We use file storage.
We've just got a great partnership with NetApp. We've got NetApp installed in over 52 different countries. I think our hardware install base is over 600 systems globally. We've got a very good relationship.
We are more likely to consider NetApp for mission critical storage because of the reliability that we get with them, the support that we have with them, the infrastructure that they have available.
The most important criteria when selecting a vendor are
- Manageability
- The customer base that they have
- What enterprise accounts have they got
- Cost is the main thing
By manageability I mean how easy is it to manage the infrastructure. You don't want to manage a complex infrastructure and have multiple use cases, of having issues which are hard to manage. Having a single vendor and being able to manage it through a single support center makes it much easier.
My advice to a colleauge considering a similar solution would be: Depending on the work load that you've got, that you require your systems for, if you're looking for high performance NAS then you'd look at NetApp. But you've definitely got to be able to manage the estate that you've got, so depending on the size of the infrastructure that you have would determine the solution that you choose.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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