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IT Manager at Universo Online
Real User
The dedupe gives us more IOPS for better performance
Pros and Cons
  • "We reduced our floor space by reducing 44 racks units to four rack units. It has helped us with our data center economies of scale. It reduces our support costs too, which is great."

    What is our primary use case?

    Our primary use case is that we have two areas with AFF storage

    How has it helped my organization?

    We reduced our floor space by reducing 44 racks units to four rack units. It has helped us with our data center economies of scale. It reduces our support costs too, which is great.

    What is most valuable?

    It has a really useful, friendly console.

    The dedupe gives us more IOPS for more reliance equipment and better performance.

    For how long have I used the solution?

    Two years.

    Buyer's Guide
    NetApp AFF
    August 2025
    Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
    865,295 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    It is really stable and trustworthy. The equipment is reliable. It doesn't break, so I can sleep at night. We don't have to worry that there is a problem with our equipment every week.

    How are customer service and support?

    We haven't had any problems with the equipment. In two years, we have needed support twice.

    What's my experience with pricing, setup cost, and licensing?

    We don't like the cost. We would like to buy more.

    What other advice do I have?

    I would rate the product a 10 out of 10. It is reliable and has good performance. Working with the product is a great experience.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1232979 - PeerSpot reviewer
    Storage Team Lead at a manufacturing company with 10,001+ employees
    Real User
    Helps to leverage data on larger, complex file sizes
    Pros and Cons
    • "It's helping to leverage data. The storage is being utilized to implement larger, complex file sizes."
    • "NetApp could focus even more on the configuration."

    What is our primary use case?

    We primarily utilize AFFs for engineering VDIs. We are utilizing it to host VDI and performance is the primary expectation from AFFs. We are satisfied with the product.

    How has it helped my organization?

    It's helping to leverage data. The storage is being utilized to implement larger, complex file sizes. That is how we are utilizing this product.

    What is most valuable?

    Speed is the most valuable feature. It is all-flash, so it is fast.

    It simplifies since it is integrated with the other platforms as well. It's maintainable; it does not take too much to maintain the stuff. Creating users and sessions is easy on it.

    What needs improvement?

    It is a fast product, but NetApp could focus even more on the configuration.

    What do I think about the stability of the solution?

    Since the failure rate has been reduced, we haven't had any outages so far, or even P2s, on this solution. It has been impressive.

    What do I think about the scalability of the solution?

    It's a fast product. It is exactly the same as other fast products; it is scalable.

    We have more than 100 users utilizing the product concurrently. Concurrence is one parameter that we looked for, and AFF is satisfying that problem.

    How are customer service and technical support?

    We have a premium support globally. NetApp has been promising on every front.

    How was the initial setup?

    There was not much complexity involved. Since this was a new setup, migrations were not in order. So, it was pretty straightforward.

    What was our ROI?

    We tested it out against another solution and it worked out very well. Based on that, we took the decision to expand it further. 

    It is working out well from a latency point of view, which is why we have opted for AFF. We are getting results.

    Which other solutions did I evaluate?

    Traditionally, we are limiting the number of our vendors. We still haven't ventured out to any other vendors. We have consistently been with NetApp.

    Going forward, I would like to compare AFF vs Pure Storage based on all the parameters.

    What other advice do I have?

    I would rate it a nine (with 10 being perfect). It is pretty impressive. I am holding back one for improvement in its scope.

    This is the first time that we have implemented all-flash in one of our regions.

    We are not utilizing it as a tiering solution.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    NetApp AFF
    August 2025
    Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
    865,295 professionals have used our research since 2012.
    reviewer1223364 - PeerSpot reviewer
    Sr Storage Engineer at a financial services firm with 1,001-5,000 employees
    Real User
    Good DR with SnapMirror and our application responsiveness has improved
    Pros and Cons
    • "I think that the DR applications are the most valuable, including Snapshots and SnapMirror."
    • "We have had trouble with restoring applications, and if there is more support for application-aware backups then that would be great."

    What is our primary use case?

    We primarily use NetApp AFF for file storage and VMware.

    How has it helped my organization?

    Coming from a financial background, we are very dependent on performance. Using an all-flash solution, we have a performance guarantee that our applications are going to run fine, no matter how many IOPS we do.

    We use NetApp for both SAN and NAS, and this solution has simplified our operations. Specifically, we use it for SAN on VMware, and all of our NFS storage is on NAS. They are unified in that it is the same physical box for both.

    This solution has not helped us to leverage data in new ways.

    Thin provisioning has allowed us to add new applications without having to purchase additional storage. This is one of the reasons that we purchased NetApp AFF. We almost always run it at seventy percent utilized, and we only purchase new physical storage when we reach the eighty or eighty-five percent mark.

    I find that we do have better application response time, although it is not something that I can benchmark.

    As a storage team, we are not worried about storage as a limiting factor. When other teams point out that storage might be an issue, we tell them that we've got the right tools to say that it is not.

    What is most valuable?

    I think that the DR applications are the most valuable, including Snapshots and SnapMirror. They are one of the market leaders in this regard. It is a very solid platform that has been in the market for a while.

    What needs improvement?

    Technical support can be a little slow when it comes to escalating through levels of support.

    We have had trouble with restoring applications, and if there is more support for application-aware backups then that would be great.

    What do I think about the stability of the solution?

    We have rarely had an issue where there was an outage. Whenever we have an issue, we can rely on NetApp support.

    What do I think about the scalability of the solution?

    We are running in cluster mode, which is known for its scalability. I would say that it is good.

    How are customer service and technical support?

    The technical support has been all right, but it takes a while to get a hold of the right person because you've got to go through the level one, level two support. But, after a while, you get the support that you need.

    We do have experts within the company, so we only go to NetApp's support when we have a very serious issue that we need to work on.

    Overall, it has been all right.

    Which solution did I use previously and why did I switch?

    We have used NetApp for a very long time. Our reason for implementing AFF was that we wanted to go for an all-flash solution. We didn't want to keep using hard disks, but we still wanted to continue using SnapMirror and Snapshots. This was the way to do it.

    How was the initial setup?

    The initial setup of this solution is straightforward, at least for me. I've deployed NetApp before in my previous jobs, and it was easy with my experience. That said, it is not very complex.

    What about the implementation team?

    We used Professional Services from one of NetApp's partners, Diversus, to assist with our deployment. Our experience with them as been good. They are one of the top NetApp partners in Sydney, Australia. 

    Which other solutions did I evaluate?

    We did not evaluate other options.

    What other advice do I have?

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1232973 - PeerSpot reviewer
    Solution Architect at a tech services company with 51-200 employees
    Real User
    You can configure everything with the System Manager
    Pros and Cons
    • "We had some customers who were running virtualization workloads on classical spinning disks. We implemented an AFF system, and they got a huge performance boost out of it because the latency of the SSDs is simply much lower. Actually, most customers benefit from the improved latency and performance from the AFF systems."
    • "We have had customers asking about S3 support for a while now. I heard that is coming in one of the next versions. So, I would like to see S3 targeted support on the FAS system."

    What is our primary use case?

    The primary use case is for customers who need absolute low latency and have low latency in their workloads. They need maximum performance in their virtualization and file storage environments.

    How has it helped my organization?

    We had some customers who were running virtualization workloads on classical spinning disks. We implemented an AFF system, and they got a huge performance boost out of it because the latency of the SSDs is simply much lower. Actually, most customers benefit from the improved latency and performance from the AFF systems.

    Another important aspect of it is because we have customers who use SAN and NAS, they want only one system. This simplifies things by handling both the same way. You set up data protection, and it doesn't matter if it is SAN or NAS, you know the data is protected to a secondary system or to the cloud, wherever you want it to be.

    A few customers are tiering out to their own S3 data center, not the cloud. For them, it has reduced their costs because they had an existing S3 solution. They just tier through that, then they need less space in the SSD tier.

    What is most valuable?

    The most valuable features are that it runs Data ONTAP, which is compatible with the whole Data Fabric, and its absolute performance.

    Simplicity is a very key aspect of the system because you can configure everything with the System Manager. It does most of the complicated things behind your back, so you don't have to handle them. Since it integrates with the Data Fabric, it's very simple to set up a data protection scheme.

    What needs improvement?

    We have had customers asking about S3 support for a while now. I heard that is coming in one of the next versions. So, I would like to see S3 targeted support on the FAS system.

    What do I think about the stability of the solution?

    The stability of the AFF system is very high because it's running on ONTAP, and ONTAP is a proven operating system for about 20 years. So, it's very stable. We have thousands of systems with our customers and the AFF system inherits stability from the FAS system. We know it is stable. 

    What do I think about the scalability of the solution?

    The scalability is great. The cluster scalability can be scaled out. The cluster can be scale out to up to 24 nodes. You can also scale them up if you add disks. So, scalability is not a problem. You can even scale it down if you need to, and we've also done this with a few customers. We can scale down the clusters later if the workload or requirements change. That is definitely one of the big plus points.

    How are customer service and technical support?

    The technical support works well for us. We do the first level support for all our customers, so the customers call us. If we are ever in trouble and don't know how to respond to the support call, we can open the second level case with NetApp. That works very nicely. So, the customer is in good hands with us, and we are in good hands with NetApp.

    How was the initial setup?

    We do the initial setup ourselves. We use the CLI, so we don't use the simplified methods because we have some special requirements most of the time. 

    What was our ROI?

    It definitely reduces costs because it simply takes less power to run these systems. While the SSDs don't take power, they are in general very big right now. So, the running cost has decreased for a lot of our customers.

    What other advice do I have?

    The product is at least a nine (out of 10). I have been working with FAS systems for around 15 years. I've come to know how easy and reliable they are. They do what they are supposed to do, and they do it very well. Now, the AFF system is just the flash version, which does the same things, but faster. So, it's almost perfect.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
    PeerSpot user
    reviewer1223355 - PeerSpot reviewer
    IT Director at a legal firm
    Real User
    Good speed, inline deduplication, and compression and has improved the performance of our virtual machines
    Pros and Cons
    • "The speed, inline deduplication, and compression are really nice. It's also just easy to manage. We use Snapshot and SnapMirror offsite, which give us some good recovery options."
    • "I really don't have anything to ask for in this regard, because we're not really pushing the envelope on any of our use cases. NetApp is really staying out ahead of all of our needs. I believe that there were firmware issues. I think it was just a mismatch of things that were going on. It could have possibly been something in the deployment process that wasn't done exactly right."

    What is our primary use case?

    We use this solution for back end storage of vSphere virtual machines over NFS.

    How has it helped my organization?

    This product was brought in when I started with the company, so that's hard for me to answer how it has improved my organization. I would say that it's improved the performance of our virtual machines because we weren't using Flash before this. We were only using Flash Cache. Stepping from Flash Cache with SAS drives up to an all-flash system really had a notable difference.

    Thin provisioning enables us to add new applications without having to purchase additional storage. Virtually anything that we need to get started with is going to be smaller at the beginning than what the sales guys that sell our services tell us. We're about to bring in five terabytes of data. Due to the nature of our business operations that could happen over a series of months or even a year. We get that data from our clients. Thin provisioning allows us to use only the storage we need when we need it.

    The solution allows the movement of large amounts of data from one data center to another, without interrupting the business. We're only doing that right now for disaster recovery purposes. With that said, it would be much more difficult to move our data at a file-level than at the block level with SnapMirror. We needed a dedicated connection to the DR location regardless, but it's probably saved our IT operations some bandwidth there.

    I'm inclined to say the solution reduced our data center costs, but I don't have good modeling on that. The solution was brought in right when I started, so in regards to any cost modeling, I wasn't part of that conversation.

    The solution freed us from worrying about storage as a limiting factor. In our line of business, we deal with some highly duplicative data. It has to do with what our customers send us to store and process through on their behalf. Redundant storage due to business workflows doesn't penalize us on the storage side when we get to block-level deduplication and compression. It can make a really big difference there. In some cases, some of the data we host for clients gets the same type of compression you would see in a VDI type environment. It's been really advantageous to us there.

    What is most valuable?

    The speed, inline deduplication, and compression are really nice. It's also just easy to manage. We use Snapshot and SnapMirror offsite, which give us some good recovery options.

    The solution's data protection and management are as simple as you can hope for. On the data protection side, we have a gigabit connection to our disaster recovery center and we replicate snapshots with SnapMirror hourly. This gives us a really good way to roll things back if we need to but have everything offsite at the same time.

    What needs improvement?

    I really don't have anything to ask for in this regard because we're not really pushing the envelope on any of our use cases. NetApp is really staying out ahead of all of our needs.

    I believe that there were firmware issues. I think it was just a mismatch of things that were going on. It could have possibly been something in the deployment process that wasn't done exactly right.

    What do I think about the stability of the solution?

    It's reliable. I don't have to lose sleep over something being wrong with the system. The few incidents we've had here and there have been resolved quickly, either by our channel partner or by NetApp support.

    What do I think about the scalability of the solution?

    As for scalability, we've added shelves in with very little effort. We're probably not what NetApp wants to see, but we've been purchasing some large six-terabyte SATA drives to expand out colder storage and just get those racked and plugged in. It's very easy to take it up and scale. We are looking very slowly at moving towards the cloud and the NetApp approach to cloud storage is way ahead of what we need, which is very reassuring.

    How are customer service and technical support?

    The technical support team is always easy to deal with. Fortunately I haven't had to deal with them much, but when the need arises they're good to work with.

    Which solution did I use previously and why did I switch?

    That decision to got with AFF was made before me. They switched from a NetApp FAS system, which is spinning disc storage. We came over to that from a Hitachi BlueArc system that was very old. The FAS system was doing well, but when it came time to add more storage, it was obvious that the choice for flash was the way to go, specifically for virtual machines and applications. It would have been chosen for virtual machine storage and application delivery.

    How was the initial setup?

    I would say the initial setup was straightforward. When the stuff ships out, it comes with diagrams of how everything needs to be wired. The online resources are great to read through and the ONTAP system is consistent across platforms. Deploying AFF is less complicated than deploying older solutions.

    What about the implementation team?

    We do a lot of work with our partner, which is informative. They know the products well and do a great job working with us to meet our schedules and technical needs.

    What other advice do I have?

    I'd definitely encourage people to do a proof of concept and get trial gear in there because it's going to shine. It's something that when you actually get in there and use it, it just clicks.

    I would rate this solution as a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1223418 - PeerSpot reviewer
    Storage Engineer at a computer software company with 10,001+ employees
    Real User
    Has good speed, reliability, and ease of use and has improved application response time
    Pros and Cons
    • "Speed, reliability, ease of use are the most valuable features."
    • "We have had issues with CIFS presentations and outages, so if that was removed, we could do seamless upgrades without affecting CIFS presentations. That would be an advantage. That's about the only improvement I can think of."

    What is our primary use case?

    Our primary use case for AFF is for file storage.

    How has it helped my organization?

    It simplifies IT operations.

    Thin provisioning enables us to add new applications without having to purchase additional storage. Thin provisioning is obviously heavily utilized so we don't have to buy a new kit.

    AFF has enabled us to move large amounts of data from one data center to another. It has also affected IT operations by greatly improving resilience.

    AFF SSDs have improved application response times. We've seen a five-fold decrease in the latency figure.

    Datacenter costs have decreased because of the smaller footprint and less power usage. In one system we saw six racks go down to half a rack. It's probably five to one in terms of actual data space.

    What is most valuable?

    Speed, reliability, ease of use are the most valuable features. 

    The overall latency in your environment is very good. 

    We don't use the solution for artificial intelligence or machine learning applications.

    The simplicity around data protection and data management is very good. We use SnapVault for data protection which works very well. SnapMirror is also good. We mainly use the command line a lot, so we don't tend to use many provisioning tools.

    What needs improvement?

    We have had issues with CIFS presentations and outages, so if that was removed, we could do seamless upgrades without affecting CIFS presentations. That would be an advantage. That's about the only improvement I can think of.

    What do I think about the stability of the solution?

    It's stable.

    What do I think about the scalability of the solution?

    Scalability is very good. 

    How are customer service and technical support?

    The technical support is very good. We haven't had any issues. 

    How was the initial setup?

    Initially, the setup was complex because it was new and very different, it was 7-Mode to cDot. We got a lot of support from NetApp so it wasn't an issue. It was just complex, but they provided the assistance we needed.

    What about the implementation team?

    We are integrators but NetApp consultants also help.

    Which other solutions did I evaluate?

    We always use NetApp for our file services.

    What other advice do I have?

    I would rate it an eight out of ten. Nothing would make it a ten, nothing is perfect. I would advise someone considering this solution to buy it!

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
    PeerSpot user
    Chief Information Officer at Mt. San Rafael Hospital
    Video Review
    Real User
    Supported our overall business initiatives, they've done a great job with cybersecurity
    Pros and Cons
    • "Tech support has been absolutely amazing. I think on the technical aspects as well, my staff is able to get great support from the NetApp technical support resources that we have. What I love about NetApp is they have a health care division. At times, it's such an amazing thing because if we have a healthcare-related issue, there's no one better than having prior CIOs from health care organizations that NetApp has hired, and that are part of the health care team, to help out with any of those initiatives and support problems. Support has been absolutely phenomenal."
    • "The total cost of ownership has increased a little."

    What is our primary use case?

    We have a pretty amazing story about using AFS. When I went into this organization, we had a 59% uptime ratio, and at the time we were looking at how to improve on efficiency, and how to bring good technology initiatives together to make this digital transformation happen. When the Affordable Care Act came out, it started mandating a lot of these health care organizations to implement an electronic medical record system. Of course, since health care has been behind the curve when it comes to technology, it was a major problem when I came into this organization that had a 59% uptime ratio. They also wanted to implement an electronic medical record system throughout their facility, and we didn't have the technology in place.

    One of my key initiatives at the time was to determine what we wanted to do as a whole organization. We wanted to focus on the digital transformation. We needed to determine if we could find some good business partners in place so we selected NetApp. We were trying to create a better, efficient process, with very strong security practices as well. We selected an All-Flash FAS solution because we were starting to implement virtual desktop infrastructure with VMware.

    We wanted to throw out zero clients throughout the whole organization for the physicians, which allowed them to do single sign-on. The physician would be able to go to one specific office, tap his badge, sign in to the specific system from there. That floating profile would come over with him, and then you just created some great efficiencies. The security practices behind the ONTAP solution and the security that we were experiencing with NetApp was absolutely out of this world. I've been very impressed with it. One of the main reasons I started with NetApp was because they have a strong focus on health care initiatives. I was asked to sit on the neural network, which was a NetApp-facilitated health care advisory group that focused and looked at the overall roadmap of NetApp. When you have a good business partner like NetApp, versus a vendor where a vendor's going to come in, sell me a solution and just call me a year later and say that they want us to sign something, I'm not looking for people like that. I'm looking for business partners. What I like to say is, "My success is your success, and your success is ours." That's really a critical point that NetApp has demonstrated.

    How has it helped my organization?

    Everyone looks at health care because health care has been an amazing organization to be in. We're seeing the transformation of how we're becoming a digital company. Every organization is becoming a digital company, and we're starting to see the advancements of technology really come in to place. Your new CEO is the patient, and that's the bottom line. That's my CEO. As an organization and as a technologist, I have to build a very strong patient-centric strategy that focuses the technology on the patient's needs, because at the end of the day, that patient could choose to either go to your organization or to another. We want to keep that good loyalty and that good specific patient in our organization, and we want to make sure that we are creating very strong, asynchronous tools that benefit a patient both inside and outside the organization. That's why I always say patient care is number one. AFS has supported our overall business initiatives.

    Applications are a critical point. I think that All Flash FAS is an amazing thing when it comes to speed, efficiency in what it's doing. We've been very impressed with regards to it as well. We look at different initiatives, and we're starting to focus on different initiatives when it comes to data analytics and data mining. Having that specific availability, and making sure that we can focus on those initiatives and those strategies, we're very confident that the solutions that we are choosing with NetApp are going to give us the edge advantage of moving forward into the future.

    I think when you look at artificial intelligence and at machine learning, you look at predictive analytics. You have to have very strong data silo in order to get that clean data. I think with all the data that we're creating in this health care organization, we need to make sure that we can create well-structured data which will allow us to data mine that information to come out with some good valuables, meaning better patient care, better ways to reduce readmission rates, better ways to increase revenue. There are so many benefits in regards to good, strong data mining that produce great analytic reports.

    Right now we do have a very strong cloud initiative. We are moving forward to the cloud because the thing is I think the future of health care, the future of artificial intelligence improvements is really moving a lot of these health care organizations over to the cloud where there is that data mining capability of really bringing in all these algorithms and all of these good collaborations because collaboration is definitely key. If we can collaborate, and if we could start focusing on more of interoperability, meaning that we're sharing information more successfully, because right now, health care, has no interoperability. Everyone talks about interoperability, but we don't have interoperability. You go from one facility to another, it's like you're getting completely different services. I want that information from one facility to another to go and share information, which I think is going to be a success, because, you come to one facility, you get poked for lab results, you get exposed for radiology results, meaning radiation, then you go over into another organization that's saying that they can't retrieve your lab or radiology results and now we're going to have to re-poke you and re-expose you to radiation. Those are problems.

    Another one of my main focuses is on cybersecurity initiatives and cybersecurity improvements. I think NetApp has really focused a lot on cybersecurity. I was really impressed on some of the cybersecurity sessions that they had because you figure health care's one of the most attacked sectors out there and we hear about these health care organizations being ransomed all of the time. If we do get ransomed, we need to think about how we are going to restore that information and making sure that we have the capabilities that are in place. NetApp has done a great job with it. They do see a huge priority when it comes to cyber security, so it's very important for them to continue to focus on those initiatives.

    What is most valuable?

    The user experience has been absolutely amazing. We're about 80% virtualized on the desktop standpoint, so we do utilize VDI very highly. Using the All-Flash FAS solution, we had to basically determine that there was going to be some efficiencies and some speed as well, too, because you figure we're giving all of these health care users a virtual desktop, plus the utilization of All-Flash FAS, we need to make sure that their specific process is really rolling and moving in an efficient way, because the health care industry is a fast-paced organization. We're basically taking care of patients' lives. The technology that we bring has to be very efficient to provide the best patient care that we can have, and NetApp All-Flash FAS has really proven that point.

    What needs improvement?

    Considering that NetApp has health care view and that really strong health care initiative, they really need to consider what they need to do next to improve better data sharing and to make sure that the information that we are sharing with one another is fully encrypted, meeting HIPAA and HITECH regulations as well.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    Stability has been pretty amazing as well. I came to an organization that was 59% uptime which was throughout the whole enterprise. That's a major problem because when you start measuring downtime, that is a loss of revenue for the organization. Since I've implemented a lot of these new strategies, we have done a complete 360. We've implemented these strong technology initiatives that have really produced better business efficiencies. We went from a 59% uptime to a 99.9% uptime ratio, which is absolutely mind-blowing. If you look at the before and after pictures, it's going to blow minds because we've been able to do some amazing things. We're a three-time Most Wired winner, which is given to health care organizations, top health care organizations making the most progress of health information technology. It's been an honor to have been able to design the team that I have, the very strong core team, and the good initiatives that we've had together because I always say that we must leave our egos at home. Collaboration is definitely the key to digital transformation, and we need to come together to make a difference in the future.

    What do I think about the scalability of the solution?

    Scalability, the improvements that we see with AFS, and the reliability has been such a critical element. I think the technology that NetApp has, especially when you look at a disaster recovery standpoint because you figure we're a health care organization and any type of outage is considered revenue loss, we really want to try to avoid those specific elements.

    How are customer service and technical support?

    Tech support has been absolutely amazing. I think on the technical aspects as well, my staff is able to get great support from the NetApp technical support resources that we have. What I love about NetApp is they have a health care division. At times, it's such an amazing thing because if we have a healthcare-related issue, there's no one better than having prior CIOs from health care organizations that NetApp has hired, and that are part of the healthcare team, to help out with any of those initiatives and support problems. Support has been absolutely phenomenal.

    How was the initial setup?

    We could definitely spin something up pretty quickly. It takes about ten minutes which is pretty quick. We have a very good team that does that as well.

    What's my experience with pricing, setup cost, and licensing?

    The total cost of ownership has increased a little. When I look at building very strong, good strategies that get presented to the board of directors and the additional executive teams, I look at two things: I look at ROI and I look at total cost of ownership. At times, my overall goal is that I want to get out of the data center business. I know that TCO really does increase because you have that on-prem solution, but I think moving forward into the cloud-based initiatives that we have, we're going to definitely start seeing a decrease within that TCO because now we don't have all of this inventory to take care of. We're being a lot more efficient and a lot more agile as well too.

    What other advice do I have?

    I am part of the NetApp A-Team. I've been a huge advocate towards NetApp. I would say that nothing is perfect, but NetApp is leading the way when it comes to digital transformation and digital efficiencies as well. Their focus towards health care has been out of this world. I would give that specific product a nine, moving forward to almost perfect ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Principal Engineer at a retailer with 5,001-10,000 employees
    Video Review
    Real User
    TCO has definitely decreased and Implementation is dead easy
    Pros and Cons
    • "The valuable features are the fabric pool. We are taking our cold data and pumping it straight into an estuary bucket. Also, efficiency. We're getting about two and a half times upwards of data efficiency through compaction, compression, deduplication, and it's size. When we refreshed from two or three racks of spinning discs down into 5U of rack space, it not only saved us a whole heap of costs in our data center environment but also it's nice to be green. The power savings alone equated to be about 50 tons of CO2 a year that we no longer emit. It's a big game changer."
    • "I would like for them to develop the ability to detach the fabric pool. Once you've added it to an aggregate it's there for life and it would be nice to disconnect it if we ever had to."

    What is our primary use case?

    My primary use case for All Flash FAS that we have is pretty much everything. It is the go-to storage device that we use for block fiber channel devices on our heavy SAP workloads as well as user base files and file shares for databases. 

    How has it helped my organization?

    AFF improves how our organization functions because of its speed. Reduction in batch times means that we're able to get better information out of SAP and into BW faster. Those kinds of things are a bit hard to put my finger on. Generally, when we start shrinking the times we need to do things, and we're doing them on a regular basis, it has a flow on impact that the rest of the business can enjoy. We also have more capacity to call on for things like stock take.

    AFF is supporting new business because we've got the capacity to do more. In the past, with a spinning disc and our older FAS units, we had plenty of disc capacity but not enough CPU horsepower and the controllers to drive it and it was beginning to really hurt. With the All Flash FAS, we could see that there are oodles of power, not only from disc utilization figures on the actual storage backend but also from the CPU consumption of the storage controllers. When somebody says "we want to do this" it's not a problem. The job gets done and we don't have to do a thing. It's all good.

    All Flash FAS has improved performance for our enterprise applications, data analytics, and VMs which are enterprise applications. It powers the VM fleet as well. It does provide some of our BW capabilities but that's more of an SAP HANA thing now. Everything runs off it, all of our critical databases also consume storage off of the All Flash FAS for VMs.

    For us TCO has definitely decreased, we pay less in data center fees. We also have the ability with the fabric pool to actually save on our storage costs. 

    What is most valuable?

    The valuable features are the fabric pool. We are taking our cold data and pumping it straight into an estuary bucket. Also, efficiency. We're getting about two and a half times upwards of data efficiency through compaction, compression, deduplication, and it's size. When we refreshed from two or three racks of spinning discs down into 5U of rack space, it not only saved us a whole heap of costs in our data center environment but also it's nice to be green. The power savings alone equated to be about 50 tons of CO2 a year that we no longer emit. It's a big game changer.

    The user experience from my point of view, as the person who drives it most of the time, is a really good one. The toolsets are really easy to use and from the service offered we're able to offer non-disruptive upgrades. It just works and keeps going. It's hard to explain good things when we have so few bad things that actually occur within the environment. From a user's point of view, the file shares work, everyone's happy, and I'm happy because it's usually not storage that's causing the problem.

    What needs improvement?

    I would like for them to develop the ability to detach the fabric pool. Once we've added it to an aggregate it's there for life and it would be nice to disconnect it if we ever had to.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    Stability with AFF has been really great. We blew an SSD drive which we thought may never actually happen and it just kept on going. We've not had any issues with it even though we actually went to a fairly recent release of data on tap as well that just works.

    What do I think about the scalability of the solution?

    Scalability is a really cool part of the product in terms of growing. We don't see that we'll actually need to do much of that. We'll take more advantage of fabric pool and actually push that data out to a lower tier of storage at AWS and our initial projections on that suggest that we've got a lot of very cold data we're actually storing today.

    How are customer service and technical support?

    AFF tech support we've had a couple of calls open and it's always been brilliant. I really like the chat feature because one of the things that annoys me is the conference calls that usually come when you have to contact the hardware vendor. You get stuck on a webex or a conference call for hours on end where it's just easier to chat to the techo at NetApp in real time and if he isn't able to help you he'll just pass you on to the next one and you end up staying in the chat which means that I continue working while dealing with a problem.

    Which solution did I use previously and why did I switch?

    We knew it was time to switch to this solution because it was costing us a fortune in maintenance, especially when our hardware was getting over the three to five year old mark. With spinning disc, it's not like we can neglect that because drives fail all the time and the previous iteration of storage we had was a NetApp FAS, so we've gone from NetApp to NetApp.

    What about the implementation team?

    We implemented in-house. It was dead easy. All you have to do is throw it in the rack, plug in the network and fiber cables, give it a name, and away you go. There is very little that actually needs to happen to make it all work. I think we managed to get one of them up in two or three hours.

    Which other solutions did I evaluate?

    We also considered Dell EMC and Pure Storage. The biggest reason we picked NetApp was the ease of actually getting the data to the next iteration but also the other vendors don't have a product that supports everything we needed which is file services and block services. It's a one stop shop and I didn't really want to have to manage another box and a storage device at the same time.

    What other advice do I have?

    I would rate AFF a ten out of ten. If I was in the position to tell someone else about All Flash FAS and why they should get it I would simply say just do it. I think everybody in the storage community is pressured to live on more with less and this product basically enables that to happen.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2025
    Buyer's Guide
    Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.