We have been using the FAS series product, and AFF is pretty similar to the FAS products, as it still runs the ONTAP operating system. They are using AFF because that comes with all-flash disks, which gives us better performance with a smaller footprint. We use that mainly to start our block and NAS data.
Senior Storage Engineer at HYUNDAI AUTOEVER AMERICA
The footproot of the arrays is significantly smaller while the application response time has approved
Pros and Cons
- "One of the main features that differentiate AFF from the FAS products, or some other technologies used, is the footprint of these arrays are significantly smaller than the traditional ones. Also, the performance that you get to these new arrays is really significant. You can see a huge difference there. By switching to it, we can achieve more storage performance and efficiency as well as in the long run lower down some of the TCOs due to reducing the footprint."
- "I think adding more features to make it more cloud enabled will help us with cloud tiering and simplify the whole cloud operations when it's integrating with our on-prem AFF products. That is one area where we would like to see more improvements from NetApp."
What is our primary use case?
How has it helped my organization?
One of the best things about the AFF products is its integration with NetApp StorageGRID, which can give you the ability of tiering to the cloud or StorageGRID. Whether it is on-prem or off-prem, tiering is the industry trend right now. One of the ways that these products help us is by using the new ONTAP version as well. They identify the cold data sitting on our main storage arrays, consuming the very expensive media and moving that to the cheaper storage tiers, whether it's on-prem, StorageGRID, off-prem on a public cloud, or a private cloud. With this integration as part of the Data Fabric, we have been able to lower some costs of storing data on-prem.
What is most valuable?
One of the main features that differentiate AFF from the FAS products, or some other technologies used, is the footprint of these arrays are significantly smaller than the traditional ones. Also, the performance that you get to these new arrays is really significant. You can see a huge difference there. By switching to it, we can achieve more storage performance and efficiency as well as in the long run lower down some of the TCOs due to reducing the footprint.
The one thing about NetApp products is they've been using the same operating system among all of their products, e.g., FAS or AFF. That feature makes it easier to manage and operate those environments because you don't really need to learn the whole new things or train all your engineers on new technology. Overall, it helps with the operations. It's not that complicated. It's easy to manage and operate.
What needs improvement?
I'm at the NetApp Insight events and seen that new features and functionality are either in the roadmap or coming. However, I think adding more features to make it more cloud enabled will help us with cloud tiering and simplify the whole cloud operations when it's integrating with our on-prem AFF products. That is one area where we would like to see more improvements from NetApp.
Buyer's Guide
NetApp AFF
August 2025

Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
For how long have I used the solution?
We have been using NetApp products for a while.
What do I think about the stability of the solution?
NetApp has been stable. It is one of the vendors who we trust to put our production workload on it for numerous reasons. The AFF can survive disk failure. Although, the flash disks have longer life spans, everything is redundant. We haven't experienced any significant issue with these arrays. I would call it is it's six nines. There are even more arrays when it comes to availability and stability.
How are customer service and support?
Every time you contact the vendor for the technical issues that you have been dealing with, the level of support you get or the time it takes for you to get your issue resolved really matters and depends on the issue itself (how complicated it is). Sometimes, the support may send some requests to the technical team to gather logs and send them back to support. How many of these logs you have to collect or if you have to engage another vendor's support come into effect when you are trying to find out how fast an issue can be resolved. In general, when you open a case with NetApp support, usually if it's a P1 or P2 case, usually they are very fast when it gets to the point that we need to escalate to the next level of support. So far, we have had a good experience with NetApp. For most cases, they were able to help us resolve the issue as fast as possible.
What was our ROI?
It has improved the application response because the array using the SSD disks are also an NVMe compatible array. We are also using the NVMe host (HBAs) because our fabric is also NVMe compatible with some of the hosts running some mission critical applications with that, AFF, and the back-end storage. We have seen good improvement in the performance of our applications.
Which other solutions did I evaluate?
We've been using some other vendors products as well.
I cannot disclose the name of the vendors that we are using to compete with NetApp. In the industry today, you can't really tell if there is a bad product or good product. It comes down to your requirements. As a customer, first you have to define your requirements. Then, you need to know what you need, what is your goal, how are you going to achieve it, and what your challenges are. We identified those and have compared some solutions.
NetApp was our vendor of choice who could help us to fulfill our requirements, especially for some of the challenges that we were facing. NetApp has been able to help us with that.
What other advice do I have?
I would never give a 10 because there is always room for improvement for any technology. From zero to 10, I would give about an eight to nine to the AFF products because we have been very happy with them so far.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

System/Storage Engineer at a retailer with 10,001+ employees
A high-performance, stable solution for our production database backups
Pros and Cons
- "NetApp AFF is very good at cleaning up your storage."
- "The stability is good but there is room for improvement with other options."
What is our primary use case?
Our primary use for NetApp AFF is backup for our production. It's more for our database for all of our retail for Nordstrom. We've got to keep it running every day, so we've got to make sure that we have all the databases backed up for three years, or more.
How has it helped my organization?
We use NetApp AFF for artificial intelligence and machine learning applications, and there is no latency that I can see. It has been pretty solid.
This solution is pretty simple when it comes to data protection and data management.
After we implemented NetApp, we noticed that the deduplication and the latency changed a lot. Rather than buy more disk space, we now compress a lot of stuff and we have more storage. Overall, we have more storage and less latency, which saves us money. I would say that we save between half a million and three-quarters of a million dollars, yearly.
We use our data in the same way. This solution benefited us in that it was hard to convince our upper management to buy more disk, so this helped out.
The thin provisioning helped a lot, and it was probably the biggest key. We noticed that we were short in certain areas and we needed to add more room for VDI. With thin provisioning, we weren't using as much, and with not much latency on it.
Being able to move large amounts of data from one data center to another has helped us. We have a data center in one office and another one that is about a hundred miles away. We share a lot of data between these two sites. There is almost no latency, so it works out perfectly. When we have an incident, such as a power outage at one site, we automatically have a backup on the other end. Also when one side is down, we're still available, although we're limited to certain things on one side. Overall, the backup is pretty good.
We are currently discussing the possible relocation of resources.
I would estimate that our application response time has improved by twenty to thirty percent. For example, our photo studio application is faster.
At this time, we are examining out data center costs and considering a different data center.
Using NetApp has helped alleviate worry about storage being a limiting factor. Had I been asked this a year ago, it would have been a different story. The additional storage means that things are easier and running more smoothly, and we don't have to worry about it breaking down.
What is most valuable?
The most valuable features for us are controlling the snapshots, the ease of reverting back, and scheduling.
NetApp AFF is very good at cleaning up your storage.
What needs improvement?
The stability is good but there is room for improvement with other options.
What do I think about the stability of the solution?
Stability is good, although there is always room for improvement.
What do I think about the scalability of the solution?
We are working on scaling this solution right now. It is a big part of what we want to do, including moving to the cloud.
How are customer service and technical support?
Technical support for this solution is good, and I've never had a problem. They are straight to the point and give you a lot of detail on what to expect or what you might run into. Whether you call or get support online, it is pretty good.
Which solution did I use previously and why did I switch?
We started looking into NetApp AFF because our previous solution was outdated, and we were having storage problems. They were older FAS storage, also by NetApp.
We were interested in getting something a little better, including improvements in the storage and the latency.
How was the initial setup?
The initial setup was straightforward. It's always been very easy with how everything works, and their support has been pretty solid too.
What about the implementation team?
We worked with partners for implementation and deployment. Our experience with them was pretty good.
What was our ROI?
Having our VDI work better is important to us because our work-from-home employees can work a lot better, which helps save money.
Which other solutions did I evaluate?
We only evaluated NetApp, and we are slowly looking at VMware, VDI, and the cloud.
We went with this solution primarily because of the stability. I also see reducing a lot of storage and cleaning up a lot of stuff. It is pretty good at this.
What other advice do I have?
We are looking into a cloud version in the future.
My advice for anybody who is researching this type of solution is to consider several things. If they are trying to save money, think that they'll have to buy more disk, or want to clean up what they have, I think that they should go ahead with NetApp AFF. It makes a big difference, especially if you see the thirty percent improvement that we have seen. It's a pretty big jump.
This solution is very good, but nobody is perfect.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
NetApp AFF
August 2025

Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
System Administrator at Bell Canada
Offers dedupe, compression, compaction, and the flexibility to offload your cold data to StorageGRID
Pros and Cons
- "AFF has opened our eyes in a different light of how storage value works. In the past, we looked at it more as just a container where we could just dump our customer dBms and let the customers use it in terms of efficiency. Today, to be able to replicate that data to a different location, use that data to recover your environment or be able to have the flexibility with the solution and data. These are things which piqued our interest. It's something that we're willing to provide as a solution to our customers."
- "Customer service is one area of the product line where I would love to see improvement. I have had several vendor experiences with NetApp where I faced challenges in the initial call trying to navigate the requirements of the service level expectation. Their response could be better improved. However, the final result is great. It is just the initial support level where improvement would help to effectively solve problems."
What is our primary use case?
Currently, we are leveraging AFF for our VMware environment solution. So, we use it as a storage for our customers and are leveraging it to provide a faster storage solution for VMware customers.
We are using it for block level based only storage, as of today.
How has it helped my organization?
With AFF, the benefit is that we have 27 data centers across the country, we are able to standardize across all them and do storage replication. The simplicity of being able to offload cold data to StorageGRID with the tiering layers that NetApp provides, this just makes it easier for us to be able to reduce labor hours, operations, and time wasted trying to figure out moving data. The simplicity of tiering is a big bonus for us.
In terms of data protection, we have been leveraging SnapMirror with Snapshot to be able to do cloning. For the simplicity, we find it is able to do SnapMirror on a DR site in a disaster situation so we can recover and the speed to recovery is much more efficient. We find it much easier than what other vendors have done in the past. For us, to be able to do a SnapMirror a volume and restore immediately with a few comments, we find it more effective to use.
AFF has helped us in terms of performance, taking Snapshots, and being able to do cloning. We had a huge struggle with our backup system doing snapshots at the VM level. Using AFF, it has given us the flexibility to take a Snapshot more quickly.
What is most valuable?
The most valuable features are dedupe, compression, compaction, and the flexibility to offload your cold data to StorageGRID. This is the biggest key point, which drove our whole move to the NetApp AFF solution.
AFF has opened our eyes in a different light of how storage value works. In the past, we looked at it more as just a container where we could just dump our customer dBms and let the customers use it in terms of efficiency. Today, to be able to replicate that data to a different location, use that data to recover your environment or be able to have the flexibility with the solution and data. These are things which piqued our interest. It's something that we're willing to provide as a solution to our customers.
What needs improvement?
We are looking at Cloud Volume today. We would like to be able to have on-prem VMs that can just be pushed o the cloud, making that transition very seamless in a situation where you are low on capacity and need to push a VM to the cloud, then bring it back. Seamless transition is something that we really would enjoy.
What do I think about the stability of the solution?
Stability has so far met all our requirements. We are leveraging pretty well. We haven't really had many issues.
We struggled a bit in the beginning. But with the support of NetApp, we were able to upgrade to new firmware which helped us become more effective and stable for almost a month now. So, it's pretty good.
What do I think about the scalability of the solution?
Scalability is the most effective way that we have seen so far from NetApp to be able to add additional disks. The ability to leverage the efficiency has also given us the flexibility to integrate it as one solution. Scalability is working for us. As demand grows, NetApp has been supporting it.
How are customer service and technical support?
I would rate the support as an eight (out of 10).
Customer service is one area of the product line where I would love to see improvement. I have had several vendor experiences with NetApp where I faced challenges in the initial call trying to navigate the requirements of the service level expectation. Their response could be better improved. However, the final result is great. It is just the initial support level where improvement would help to effectively solve problems.
Which solution did I use previously and why did I switch?
Initially, we were working with EMC VNX devices. But as life kicks in, we were looking for a long-term solution and what our roadmap was in terms of storage aspects. We saw the true benefit in terms of cost as well as the efficiency to be able to leverage storage. We found AFF to be a better fit for our use case.
We had the Dell EMC product line for a long time in terms of portfolio and different options of gears. We looked at NetApp gears and capabilities, not just the storage component. However, the capability of being able to go beyond the storage, as a software-defined solution is something that attracted us to NetApp. It is a fit all solution for now.
In our previous storage, we were doing a lot of roadmapping and giving customers a certain amount of storage. Whether customers used or allocated it, it was sitting in there. With the AFF thin provisioning, it has given us the benefit of being able to reduce our footprint from four arrays to a single 2U array. So, we are able to leverage efficiency and virtual volumes with thin provisioning. This gives us almost three to four times more storage efficiency.
How was the initial setup?
The initial setup was pretty smooth because NetApp came onsite with their support. They gave us the option to send a technician onsite to do the whole cabling. We were part of the architecting of the whole design, in terms of how we wanted to leverage our data lift and be able to leverage how we want to take control of the data. With their support and being able to set it up through the OnCommand System, it was not a lot of clicks. The initial setup was pretty straightforward. From the expectations that we had and the simplicity of setting it up, it wasn't so complex.
So far, we only have rolled it out in one of our data center heavily. We tested it out, and it's working well. We have put a lot of production workload into it. Our next target is to roll it out across all the data centers. We are hoping to save almost 30 to 40 percent of our footprint initially. That would be a big savings for us.
What about the implementation team?
I am doing the whole migration for the solution.
What was our ROI?
AFF has given us the ability basically to reduce the amount of time that we are spending on OnCommand. What we have been able to do now is leverage in VSC, which has given us the simplicity to be able to provision data store from within the vSphere environment: provision and deprovision. Now, we can give more options to our users to provision their storage as well, there is less of a footprint for storage admins. They can now focus doing more automation rather than just doing the day-to-day work.
Which other solutions did I evaluate?
Comparing it to other vendors, there was more complexity when leveraging the features with the cost of the features available today, based on where the roadmap is. NetApp seems to fit our requirements for now.
What other advice do I have?
I would rate the product as a 10 (out of 10), but the whole package including the support would be a nine (out of 10).
Cold data tiering to cloud is something that we're looking at today. Right now, we're more focused on StorageGRID and being able to do everything on-prem. However, we are looking at Cloud Volumes to leverage for the immediate term use case and how we could leverage a quick turnaround to the market for our customers' needs.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Team Lead at a manufacturing company with 501-1,000 employees
Enables us to have have a multitude of environments without having to worry about having spaces deployed
Pros and Cons
- "Multi-protocol is the most valuable feature for us. It does everything in one system: sifts, EBES, ISCSI, and fiber channel. Other systems don't do all that."
- "The procurement process could be improved. It takes a long time for us to receive stuff. The product is good. It's not the product, it's just that it takes forever to get it. It's not our reseller's problem; it's usually held up at NetApp."
What is our primary use case?
We use this solution for NAS and SAN.
How has it helped my organization?
NetApp helped us with its ease of deployment and ease of use.
The solution's data protection and data management are also easy.
AFF has improved our response time by about 30%.
We have enough storage, especially with the enhanced deduplication and compaction. It is good to be able to have a multitude of environments without having to worry about having spaces deployed. We always have a good amount of space. We do have multi-performance, with different performance layers for slower and quicker storage.
What is most valuable?
Multi-protocol is the most valuable feature for us. It does everything in one system: CIFS, ISCSI, and fiber channel. Other systems don't do all that.
What needs improvement?
The procurement process could be improved. It takes a long time for us to receive stuff. The product is good. It's not the product, it's just that it takes forever to get it. It's not our reseller's problem; it's usually held up at NetApp.
Waiting for equipment is one of our biggest hiccups. I live in Pennsylvania and we flew out to Washington state to do an install. We were there for three days, but the product didn't show up. We left and the product came the next day. Then we had to send somebody else out. That's because things were getting held up in shipping and stuff like that. The shipping is my only beef with NetApp.
What do I think about the scalability of the solution?
It is easy to deploy and it's scalable.
How are customer service and technical support?
I am happy with their technical support. It's not bad. We haven't had to use it very much, but I think they're proficient.
Which solution did I use previously and why did I switch?
We had an AFF already there. We just upgraded. In my previous company, where I was for five years, we used NetApp extensively. So I had a lot of experience and interaction with it.
How was the initial setup?
We found the setup straightforward. I've been using NetApp for a long time, though.
What about the implementation team?
Our partner is a good friend of mine. I've worked with them for a long time. They work with a lot of other companies. They're huge NetApp distributors.
What's my experience with pricing, setup cost, and licensing?
The price of the upgrading of the solution is high. I could buy a whole unit of All Flash FAS 300 with a shelf for around $285,000. Yet if I want to add one additional shelf, it'll cost me $275,000. So they want you to upgrade by replacing it. It's cheaper to buy a whole new unit than to just scale-out. The upside is they last. AFF lasts us three or four years. So that's a good investment.
I don't think it's cost-efficient for a lot of people. Their pricing structure is not competitive at this point with other companies. Support is a fortune on it. Every three years you need to do a rip and replace for an upgrade. It's not an in-place upgrade.
Which other solutions did I evaluate?
We evaluated Pure Storage and Nimble. I've used HPE 3PAR and Tintri as well. We've looked at a lot of different vendors. Most of them were better in terms of their upgrade process. Nimble and Pure have a hot upgrade process, which NetApp does not have. Although the cost of Pure is a lot more. Nimble was a good product, but they were bought by HP I think, so that will probably go away. I don't see it as much as I did before. We chose NetApp because of its speed and stability.
What other advice do I have?
I think it fits a multitude of needs. For someone who doesn't know how to provision storage, it gives you, SIPS and NAS storage. NAS storage gives you a SAN protocol so you can provision ISCSI fiber channel one, depending on what you're using it for. It's basically an all-in-one solution. It does everything for you.
I would rate this solution as nine out of ten. There have been a few times we've seen buggy releases on some of the ONTAP software upgrades. Nine is good, though. I never get a ten when we get our reviews. If you get a ten, there's no room for improvement. Nine gives you room to improve. If you give it a ten, they're not going to have any reason to improve.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Lead at USAF
Has helped us to stop worrying about storage as a limiting factor
Pros and Cons
- "The overall latency in our environment is very low because it's All Flash and we've got 10 Giga dedicated to the storage network"
- "It has not reduced our data center costs. NetApp charges a pretty penny for their stuff."
What is our primary use case?
Our primary use case of this solution is for SAN block storage.
We don't use AFF for artificial intelligence or machine learning applications.
How has it helped my organization?
It has improved the way my organization functions because it has enabled us to host a very fast, multi-tenant private cloud solution.
AFF has improved application response time by a lot.
This solution has helped us to stop worrying about storage as a limiting factor. We know we've got enough storage left and it's easy to manage, so we can tell how much real storage we do have left.
What is most valuable?
We use SapMirror a lot but the speed of the AFF is also very valuable.
The overall latency in our environment is very low because it's All Flash and we've got 10 Giga dedicated to the storage network
AFF's simplicity around data protection and data management is pretty good. With the NetApp volume encryption, we're getting data at rest encryption right now. It was very easy to turn on and very easy to manage with the onboard key manager.
It has enabled us to add new applications, without having to purchase additional storage. We've over-provisioned our storage quite a bit, simply because we know we've got time before people will grow into it.
What needs improvement?
It has not reduced our data center costs. NetApp charges a pretty penny for their stuff.
The next release desperately needs NFS4, extended attributes.
In terms of what needs improvement, the NAS areas are a little behind on technologies. For example, SMB 3 is not quite up to speed with a lot of the storage spaces stuff. NFS4 doesn't support some of the features that we need.
What do I think about the stability of the solution?
It's rock solid.
What do I think about the scalability of the solution?
Scalability is expensive.
How are customer service and technical support?
Their technical support is very good. We use them quite a bit and we have had good experiences with them.
Which solution did I use previously and why did I switch?
We've been with NetApp since I came on the project and because I had NetApp experience before I brought it with me.
How was the initial setup?
I've set up a NetApp network previously. The setup was pretty straightforward.
What about the implementation team?
We used an integrator and we had a very good experience with them.
Which other solutions did I evaluate?
We've looked at EMC and Microsoft storage spaces. Neither one of them really compares.
My advice to someone considering this solution is that if you can afford it and you will be using it a lot, go for it.
What other advice do I have?
I would rate it an eight out of ten. To make it a perfect ten it would need to be cheaper.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Manager at State of Nebraska
Improved the performance of a lot of our virtual machines in a VMware environment
Pros and Cons
- "Switching to AFF has improved the performance of a lot of our virtual machines in a VMware environment. The number of support tickets that we receive has fallen to almost zero because of this, so it's been a real help for our virtual server support team."
- "Tech support is great with NetApp if you can get past Tier 1. A lot of times when you open a new case or do a direct dial-in with an issue, like with any support, you will definitely reach a Tier 1 level that is not particularly helpful until you get escalated to an expert."
What is our primary use case?
We use NetApp AFF products for file storage across multiple agencies in the State of Nebraska. We are a consolidated state, so all of the agencies of our state have consolidated files on NetApp products. We use AFF as our top tier solid-state storage for application and user data storage.
How has it helped my organization?
Different customers will have different needs, e.g., when you're looking at somebody who just has simple file service needs, then it's very easy. That can be met with many different products. But, we also like that you can build SVMs with different network profiles, vLANs, security protocols, etc.
We like the ability to create different SVMs on AFF products because they can create different vLANs and network access points for different customers. We can actually drop virtual appliances onto any customer's network. If they have different firewall and network profiles than each other, we can keep all of the data completely separated.
We can also meet the different needs for different Snapshot and backup policies. A Department of Labor or Department of Health and Human Services will have very different needs from just standard user profile folders.
What is most valuable?
We like AFF because it has a very high reliability rate with very high performance. We are using it for top tier performance on application and virtual machine storage, as well as just being able to separate out SVMs for different security and network needs for all of our different customers across the state.
We use the Snapshot feature to simplify backups for data protection. We set different policies that let let our agencies choose what backup policy they want to have for their Snapshots. It's very simple. Users can be given the opportunity to look at previous versions directly from the Windows interface or they can call/put in a ticket seeking support from our IT group if they need a larger system restore, because their data is protected with NetApp and replicated as well.
What do I think about the stability of the solution?
Stability is great. We haven't had to replace a single drive. We haven't had any issues with the AFFs or compatibility issues. We haven't had any problems at all. It has worked exactly the same as our previous system but with greater performance.
What do I think about the scalability of the solution?
In both our traditional cluster and MetroCluster, we have been able to scale very easily. We just add additional shelves of solid-state disk. They expand the storage array so we can just increase the aggregate sizes and assign more space. It's been very simple to scale.
How are customer service and technical support?
Tech support is great with NetApp if you can get past Tier 1. A lot of times when you open a new case or do a direct dial-in with an issue, like with any support, you will definitely reach a Tier 1 level that is not particularly helpful until you get escalated to an expert. However, the experts that I have reached have always been great.
Which solution did I use previously and why did I switch?
We have several different SAN and NAS products in our environment. With the traditional spinning storage, We are running into bottlenecks with performance problems. The AFF products have given us the opportunity to move people to all-flash high performance storage tiers, which will make their virtual machines, database servers, and SQL run much better in a flash environment for us than in a hybrid or spinning disk environment.
What was our ROI?
Switching to AFF has improved the performance of a lot of our virtual machines in a VMware environment. The number of support tickets that we receive has fallen to almost zero because of this, so it's been a real help for our virtual server support team.
What's my experience with pricing, setup cost, and licensing?
We have used the solution’s thin provisioning to add new applications without having to purchase additional storage. We use thin provisioning on all of our flash arrays at this point. It gives us the choice to be able to overprovision and take advantage of compression, compaction, and thin provisioning all at the same time. We can get more out of the purchases that we make.
I would like it to be a lot less expensive, but it's been a very good solution for us.
What other advice do I have?
I would give it a 10 (out of 10). It's been solid. The performance is great. It has solved a lot of problems in our environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineer at Cleveland Clinic
We had no downtime nor failures; it's rock solid
Pros and Cons
- "Our AFF 8040 is currently helping us in terms of response time and speed because it is a flash system. Most importantly, it enables our SQL Cluster to respond to database queries and things a lot faster. It minimizes latency."
- "We currently use some thin provisioning for our planning system, but we will probably move away from thin provisioning because our Solaris planning system actually has some issues with the thin provisioning and way Solaris handles it, since Solaris uses a ZFS file system. The ZFS file system doesn't like the thin provisioning changing things and it brings systems down, which is bad."
What is our primary use case?
The primary use case for AFF is as a SAN storage for our SQL database and VMware environment, which drives our treatment systems. We do not use our it currently for AI or machine learning.
We are running ONTAP 9.6.
How has it helped my organization?
Our AFF 8040 is currently helping us in terms of response time and speed because it is a flash system. Most importantly, it enables our SQL Cluster to respond to database queries and things a lot faster. It minimizes latency and stuff like that, which is important in radiation treatment.
The latency is important in that the data that we serve from the system drives LINAC, which is a big machine that shoots radiation into cancer patients. The latency affects how long the patients end up having to sit there tied down to these tabletops for the radiation treatment. It also helps speed up the setup of the machine, which takes about five minutes because the machine has to rotate around and do all these things. Sometimes, if the system doesn't respond in enough time, these interlocks happen and the machine stops. There are a lot of safety interlocks that cause the system to stop if things don't happen right, so we aren't mistreating patients and killing people. It's not a typical file server. We tell people usually it's a black box for radiation treatment. On airplanes you have the black box which records all data, this is exactly what our NetApps do for radiation treatment.
Our AFF does simplify our SAN and NAS environments. We currently don't use any cloud because we're a medical institution that hasn't approved cloud storage of any type because of HIPAA violations. When we came from our old NAS work solution, we could only do one or the other: It was NAS or SAN. The, AFF provides the ability to do both. It consolidates a lot of our storage into one or two chassis, which makes money savings in our data center. It saves a lot of rack space, which we don't have much of anymore. We have a new building and are almost out of space already.
What is most valuable?
The simplicity of the data management in our current system is really easy, especially with the setting up of redundant volumes and SnapMirror. We have it mirrored over to an 8200 non-flash system. We use that for our DR SVMs, so if our SQL Cluster goes down, the other volumes take over, and we have no downtime because it drives patient treatment. It gets complicated fast.
The data protection that we currently use is SnapMirrors and SnapVaults. We have our SnapVault off on an offsite with a FAS2552 system.
What needs improvement?
We currently use some thin provisioning for our planning system, but we will probably move away from thin provisioning because our Solaris planning system actually has some issues with the thin provisioning and way Solaris handles it, since Solaris uses a ZFS file system. The ZFS file system doesn't like the thin provisioning changing things and it brings systems down, which is bad.
One thing that could be improved is the web interface. I would like to see some of the features in the web interface, like where the Snapshots are located, brought up a bit more to the front. This way I don't have to do as many clicks If I'm using the GUI, which I do once in a while. We are usually going in and looking at Snapshots for doing restores, etc., and if it is more upfront or to the surface, it might save a few clicks. It's not so bad.
What do I think about the stability of the solution?
We have had our AFF for three years now and not had any problems with it whatsoever. It's been rock solid. They haven't lost a drive or node. We haven't had a hardware failure. It has been fantastic.
What do I think about the scalability of the solution?
The scalability of AFF in our NetApp systems in general has been ewonderful. I have another enclosure full of flash drives sitting in our dock right now ready to go in. I can schedule it, put it in the rack, and have it in the system and utilized in maybe half an hour. It works just great.
Our AFF has freed us up greatly in terms of allocating storage. Our old system didn't expand at all. With the new system, we can add another shelf in, merge data into the aggregate, and grow volumes (all live), which is great in a hospital.
How are customer service and technical support?
The tech support has been awesome. We have meetings with our local guys once a month, whether we need it or not, and they answer our questions. I have been able to hot call them on demand on the weekends when we were doing upgrades and side things on our NetApp, then had some issues. I was able to call, and they stop and help out, which has been fantastic. They are probably our best vendor.
Which solution did I use previously and why did I switch?
I chose NetApp because I was most impressed with the engineers that we talked to about the system and its overall metrics along with the things that we were given, like latency and redundancy. I was most impressed with the demos that they did that, which included: ease of setting up an AFF, ease of deploying storage to a SQL Cluster, and just overall simplicity of how easy it is to move data around to back up things.
What was our ROI?
Our AFF has improved our application time greatly. Our database response time has gone up a lot from our previous SaaS storage that we had. The systems were nine-years-old and were about do to go. When we went to the flash, we noticed a huge increase application response rate (50 percent or more). It was like night and day.
It was more of an expensive system at the time when we bought it because flash was relatively new. We probably save the most amount of money just in the time to set up with it. We had to set up in an afternoon, then we were serving out data later on that day. Just the fact that it's been rock solid. We haven't had to sit there and baby it, fixing things, tweaking and tuning it. It just works. The biggest savings is not having to sit there and keep it warm.
What other advice do I have?
I would give our AFF probably a 10 (out of 10). We had no problems with it. It's an easy upgrade. We can do everything on the fly in the middle of the day, which is important. With the hospital, it's been a great all around piece of hardware.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Protection Engineering at a manufacturing company with 10,001+ employees
Good snapshot capability and reduced data center costs through storage consolidation
Pros and Cons
- "The most valuable features of this solution are snapshotting and cloning."
- "The cost of this solution should be reduced."
What is our primary use case?
This solution provides storage for our entire company.
We have a unified architecture with NAS and SAN from both NetApp ONTAP AFF clusters.
How has it helped my organization?
This solution reduced our costs by consolidating several types of disparate storage. The savings come mostly in power consumption and density. One of our big data center costs, which was clear when we built our recent data center, is that each space basically has a value tied to it. Going to a flash solution enabled us to have a lower power footprint, as well as higher density. This essentially means that we have more capacity in a smaller space. When it costs several hundred million dollars to build a data center, you have to think that each of those spots has a cost associated with them. This means that each server rack in there is worth that much at the end. When we look at those costs and everything else, it saved us money to go to AFF where we have that really high density. It's getting even better because the newer ones are going to come out and they're going to be even higher.
Being able to easily and quickly pull data out of snapshots is something that benefits us. Our times for recovery on a lot of things are going to be in the minutes, rather than in the range of hours. It takes the same amount of time for us to put a FlexClone out with a ten terabyte VM as it does a one terabyte VM. That is really valuable to us. We can provide somebody with a VM, regardless of size, and we can tell them how much time it will take to be able to get on it. This excludes the extra stuff that happens on the back end, like vMotion. They can already touch the VM, so we don't really worry about it.
One of the other things that helped us out was the inline efficiencies such as the deduplication, compaction, and compression. That made this solution shine in terms of how we're utilizing the environment and minimizing our footprint.
With respect to how simple this solution is around data protection, I would say that it's in the middle. I think that the data protection services that they offer, like SnapCenter, are terrible. There was an issue that we had in our environment where if you had a fully qualified domain name that was too long, or had too many periods in it, then it wouldn't work. They recently fixed this, but clearly, after having a problem like this, the solution is not enterprise-ready. Overall, I see NetApp as really good for data protection, but SnapCenter is the weak point. I'd be much more willing to go with something like Veeam, which utilizes those direct NetApp features. They have the technology, but personally, I don't think that their implementation is there yet on the data production side.
I think that this solution simplifies our IT operations by unifying data services across SAN and NAS environments. In fact, this is one of the reasons that we wanted to switch to this solution, because of the simplicity that it adds.
In terms of being able to leverage data in new ways because of this solution, I cannot think of anything in particular that is not offered by other vendors. One example of something that is game-changing is in-place snapshotting, but we're seeing that from a lot of vendors.
The thin provisioning capability provided by this solution has absolutely allowed us to add new applications without having to purchase additional storage. I would say that the thin provisioning coupled with the storage efficiencies are really helpful. The one thing we've had to worry about as a result of thin provisioning is our VMware teams, or other teams, thin provisioning on top of our thin provisioning, which you always know is not good. The problem is that you don't really have any insight into how much you're actually utilizing.
This solution has enabled us to move lots of data between the data center and cloud without interruption to the business. We have SVM DR relationships between data centers, so for us, even if we lost the whole data center, we could failover.
This solution has improved our application response time, but I was not with the company prior to implementation so I do not have specific metrics.
We have been using this solution's feature that automatically tiers data to the cloud, but it is not to a public cloud. Rather, we store cold data on our private cloud. It's still using object storage, but not on a public cloud.
I would say that this solution has, in a way, freed us from worrying about storage as a limiting factor. The main reason is, as funny as it sounds because our network is now the limiting factor. We can easily max out links with the all-flash array. Now we are looking at going back and upgrading the rest of the infrastructure to be able to keep up with the flash. I think that right now we don't even have a strong NDMP footprint because we couldn't support it, as we would need far too much speed.
What is most valuable?
The most valuable features of this solution are snapshotting and cloning. For example, we make use of FlexClone. We're making more use of fabric pools, which is basically tiering of the storage. That way, instead of having just ONTAP with this expensive cost, if we want to roll off to something cheaper, like object storage, we can do that as well.
What needs improvement?
The cost of this solution should be reduced.
SnapCenter is the weak point of this solution. It would be amazing from a licensing standpoint if they got rid of SnapCenter completely and offered Veeam as an integration.
What do I think about the stability of the solution?
This solution is very stable. We have had downtime, but only on specific nodes. We were always able to failover to the other nodes. We had downtime from a power outage in our data centers that was mainly because we didn't want the other side to actually have to take a load of an SVM DR takeover because we knew it was going to be back up in a certain amount of time. Other than that, we have had no downtime.
What do I think about the scalability of the solution?
It seems to be almost infinitely scalable. Being an organization as large as we are, it definitely meets our needs.
How are customer service and technical support?
We have onsite staff that is a purchased service from NetApp, so we do not directly deal with technical support.
Which solution did I use previously and why did I switch?
Prior to this solution, we had all these different disparate types of storage. It was a problem because, for example, but we'd be running on low NAS but there was all the extra storage in our SAN environment. The solution seems a little cheaper, but when you added the whole cost up, it was cheaper for us to just have a single solution that could do everything.
What was our ROI?
We have seen ROI, but I can't quantify how much.
What other advice do I have?
This is a really good solution that definitely meets our needs. It integrates well with all of the software that we're using and they have a lot of good partnerships that enable that. There are a lot of things that can bolt right in and talk to it natively, like Veeam and other applications. That can really make the product shine. I just wish that NetApp would buy Veeam.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2025
Popular Comparisons
Dell PowerStore
Pure Storage FlashArray
Pure FlashArray X NVMe
Dell Unity XT
IBM FlashSystem
Pure Storage FlashBlade
HPE Alletra Storage
VAST Data
HPE 3PAR StoreServ
Huawei OceanStor Dorado
Dell PowerMax
Hitachi Virtual Storage Platform
HPE Primera
HPE Nimble Storage
Nutanix Unified Storage (NUS)
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Comparison - NetApp AFF 8020 vs. HP 3PAR Storeserv 8200 2N FLD Int Base
- Pure Storage or NetApp for VDI?
- How do NetApp All Flash FAS and Pure Storage compare? Let the community know what you think.
- Dell EMC Unity vs NetApp All Flash FAS, which do you recommend?
- What is the Biggest Difference Between Dell EMC Unity and NetApp AFF?
- Does NetApp offers Capacity NVMs All-Flash Storage Arrays?
- Has anyone tried Dell EMC PowerStore? What do you think of it and how was migration?
- Dell EMC XtremIO Flash Storage OR Hitachi Virtual Storage F Series
- Pure Storage or NetApp for VDI?
- When evaluating Enterprise Flash Array Storage, what aspect do you think is the most important to look for?