MuleSoft API Manager Reviews

The use cases are regarding telecommunication provisioning. Another aspect involves managing logistics, which includes connecting suppliers and the company's partners.

MuleSoft Anypoint API Manager is initially complex to utilize, but it provides extensive control over various capabilities. This means it can create high-cost solutions, allowing for a great deal of customization to make it well-suited for specific needs.   

When discussing potential enhancements overall, it primarily involves making it more user-friendly and lowering the pricing. There are several aspects that could benefit from improvement, or perhaps a few other areas to consider.

I have been using MuleSoft Anypoint API Manager for the past five years.

It is stable and has no problems. 

It is scalable and appropriate for every enterprise.

I have no experience with tech support.

The ease of maintenance depends on how you design your solution. You should consider having a team, typically consisting of four or five members for maintenance.

Comparing Mulesoft with Microsoft, MuleSoft has an advantage in the sense that it offers an all-in-one solution, while with Microsoft, it's more like dealing with numerous separate components. So, you have to figure out which specific components you need and how to connect them, almost like a toolkit that provides options to connect and integrate different things. It can be a bit challenging to determine which one is the most suitable for your needs in Microsoft's case. While you can build nearly anything with it, there's always a search for better methods to achieve your goals.

When considering the adoption of MuleSoft, it's important to take into account the expenses, including the licensing costs and the time and costs associated with training to become proficient in using it. On the other hand, starting with Azure might offer a more straightforward path to expansion and growth.

We primarily use the solution for API management.

We can use both on-premises and cloud setups. 

The API policies are great.

We can use command line, and it also has a good UI.

We can select the required servers and deploy API. It's great for managing the API.

If we talk about the designing of our API site with RAML and putting it into the exchange and then looking at it as a library, it's pretty good. 

The initial setup can be pretty straightforward. 

It's stable. 

We can scale the product.

I'd like an option for having customized policies also. I'd suggest that the product provide some inbuilt customized policies alongside the ability to fully customize.

The solution is expensive. 

They're coming up with lots of new things right now. I'm looking for something like AI-based monitoring in the future.

I've been using the solution for almost three years. 

The solution looks to be stable. It is reliable so far. there are no bugs or glitches, and it doesn't crash or freeze. 

We've found it to be a scalable product in general. 

I'm not sure of the exact amount of users. 

We have technical support from MuleSoft, and they have a portal where we can log the ticket. We've had a couple of resolutions already.

Positive

So far, we've had pretty straightforward setups. That said, we are looking to build a more complex project right now, and that implementation may be more involved. 

We were able to do a couple of things by ourselves. We are also planning on building a complex integration with the system soon.

I'm not sure of the exact cost of the solution. 

While I haven't had detailed discussions, my understanding is that the solution is expensive. I found it pricey when I was doing some research.

I evaluated a couple of tools. We wanted to compare to see what might be better. We wanted to use one of MuleSoft's business units. MuleSoft stands out.

We're trying to build a partnership with MuleSoft right now. 

I'd rate the solution nine out of ten.

The most valuable feature of Mulesoft Anypoint API Manager is the gateway that is provided.

Mulesoft Anypoint API Manager can improve some of the gateway features. We could use some more customization in creating rules. A lot of the policies are related to the APIs rather than the client. If I want to apply a policy based on a client that is not available.

The dashboards are configurable, but they are not readily available with the cloud. You can see a dashboard where you can check on what is deployed. For example, a complete view of what it is, such as how much code it takes. It's there in bits and pieces, we can configure it with our credentials, but it is not readily available. If they could add an enhanced visualizer it would be beneficial.

I have been using Mulesoft Anypoint API Manager for approximately one year.

Mulesoft Anypoint API Manager is stable.

Mulesoft Anypoint API Manager does not have out-of-the-box scalability and it is not something that you can receive readily. It is something you have to configure based on the requirements of the customer.

I rate the support from Mulesoft Anypoint API Manager a three out of five.

Neutral

Mulesoft Anypoint API Manager is on the cloud and there is no installation.

Mulesoft Anypoint API Manager is a complete API-led connectivity gateway and some of the other tools we have tried would not be appropriate for our needs, such as Apigee.

I rate Mulesoft Anypoint API Manager a seven out of ten.

We're using MuleSoft API Manager to integrate with an endpoint in our backend system to import much information into Salesforce. Other tools didn't allow for as many API calls, so we used it to create a new endpoint.

The tool needs to improve customization and interface. 

I have been using the product for a year. 

I rate the solution's scalability a nine out of ten. 

The technical support has been very responsive. I've opened three cases, and the previous ones were solved quickly.

Positive

I'm currently deploying MuleSoft API Manager, but it's not fully deployed. There have been some challenges, mainly related to IP restrictions, which I believe are on our side. The testing phase took about two months due to people being on holiday. I'm hoping the actual deployment will go quickly, but I'm unsure how long it might take as technical issues could arise.

I can't say definitively about cost savings since we're still in the testing phase. MuleSoft uses separate testing and production environments, with more resources allocated to production. So far, in testing, it works fine and does everything it needs to, but I'm not sure how performance will compare in production.

We faced IP restriction challenges, which we resolved by changing the authentication method from an API key. This solved the issue for now, but we'll need to verify it again in production.

Based on my 2-3 years of experience with MuleSoft products, I'd rate MuleSoft API Manager eight out of ten.

Our primary use case is to consolidate server information about product stocks. We have data in different systems and offer an API to provide users with consolidated information. Our main system is SAP, and we use standard connectors to integrate it with Microsoft.

The most valuable feature has been the standard connectors, especially the integration with SAP. It was crucial for us since most of our information is stored in SAP, and accessing this data seamlessly was very beneficial.

The setup process could be simpler. We are still discovering some features, and simplifying the initial configuration would be helpful.

We have been using MuleSoft Anypoint API Manager for six months.

I rate the product stability an eight. While we have yet to encounter major issues, our experience is still limited, and we are in the discovery phase.

We still haven't contacted the support team directly. Initially, we conducted a proof of concept with our internal team, focusing on integrating with Microsoft products. Subsequently, we transitioned to working with the whole API team, who have found it easy to use.

The deployment model was cloud-based.

We implemented the product in-house.

It's too early to determine the exact ROI for the product as we are still in the initial stages of implementation and use.

The pricing is quite reasonable and affordable.

We evaluated Amazon API Gateway and Google's solution. After trying the proof of concept, we chose MuleSoft because our directors preferred it.

The integration process was straightforward. As the software manager overseeing our current IT workflow, integrating the product was a smooth experience. While we have only begun exploring its full potential, initial impressions suggest ease of use and usefulness. The configuration services were particularly seamless, contributing to our overall positive experience. Therefore, the integration process is easy rather than difficult. We conducted a proof of concept involving one of our developers and found the APIs provided by MuleSoft user-friendly.

Overall, it is a very intuitive and good product. It has proven to be effective for our use case so far. I rate it a nine out of ten.

We primarily use the solution for integration purposes. 

The solution offers good policies. We have all the policies available via drag and drop. It made it very easy.

I don't have any notes for improvements. I'm happy with it. 

I'd like more monitoring and analyzing features included in the future. It would be helpful to have a dashboard with monitoring and health check visible to users. 

I've used the solution for two years. 

The solution is stable. I'd rate it ten out of ten. There are no bugs or glitches, and it doesn't crash or freeze. 

I'd rate the scalability ten out of ten. It is easy to extend. We have multiple users on the solution. We have around 100 users so far. 

I don't have any experience with technical support. I cannot speak to how helpful or responsive they are. 

I've also used Apigee, IBM API Connect, and Kong Enterprise. They are pretty new for me. I've used Apigee and IBM for a couple of weeks. I did not use a different solution previously.

The solution is pretty easy to set up. I'd rate the ease of setup ten out of ten. That said, I was not involved in the initial deployment directly.

I'm not sure about the solution's pricing. 

Currently, I'm evaluating the difference between this solution and Apigee, IBM API Connect, and Kong Enterprise.

I'm a customer and end-user. 

This is a very useful product. However, it is involved, and you do have to learn a few things to use it effectively. 

I'd rate the solution ten out of ten. 

Our first primary use case for this solution are APIs based in MuleSoft. It's natural to use the MuleSoft API manager for MuleSoft APIs. We also use this solution's API manager to manage non-MuleSoft APIs in environments based on the MuleSoft platform. It functions as a kind of API gateway for us.

The feature I found most valuable is the ability to add a central place for managing your policies for APIs. This makes our life easier and enables central monitoring.

I would like to see MuleSoft expand the range of APIs you can manage with it beyond HTTP, GIPC, and others.

I have been using MuleSoft Anypoint API Manager for about six months.

I would rate the stability of this solution a 10, on a scale from one to 10, with one being the least stable, and 10 being the most stable.

My impression is that this product is quite scalable. I would rate its scalability an eight, on a scale from one to 10, with one being the worst and 10 being the best.

I have not had any contact with their technical support team.

The initial setup was relatively easy. I would rate it a 10, on a scale from one to 10, with one being the hardest and 10 being the easiest. The deployment process was done with an in-house team of three people.

We have seen a return on investment but not from the product itself, but rather from the platform. If you adopt the whole platform, you can build composable applications. This will cut your time creating new applications and updating them – once you have everything running – by up to 50%.

I would rate the pricing of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best. My opinion is that it's a bit expensive but they do offer a lot.

The advice I would give to anybody looking to try this product is: if you have a lab, test out all the MuleSoft features to make sure that they will bring what you need into your environment. I would say that with any product. It's always good to have a list of requirements and make sure that the product does what you want.

API Led Composable Architecture and Batch Integrations to deal with big volumes

API Manager helped to make api's discoverable, there by improved reusability.

IPAAS Cloudhub Platform, API Manager, Flex Gateway, RTF deployment Support, Connectors.  All these enabled to build, re-use and deploy the integrations faster.   

 Mulesoft is on the higher end in terms of pricing. Clients frequently compare the price of various integration technologies for their use-cases. This is considered high for small/mid - scale enterprises with some tens of APIs to be build and managed.  Different pricing model that best suits for small/mid enterprises could help for more adoption.  As Mulesoft is a part Salesforce ecosystem, special discounts could be provided for Salesforce users for doing their integrations.  <10% of Salesforce projects are using Mulesoft and there is a huge potential. 

I have been working with various versions of MuleSoft for more than 10 years.

We are currently working with the latest version.

Mulesoft Anypoint API Manager is pretty stable.

We use the CloudHub which is the MuleSoft cloud version it has everything that is required for a product with high availability and reliability. It's pretty stable.

From a product standpoint, MuleSoft offers auto-scaling options that can be enabled. However, the majority of organizations will control it manually to avoid unpredictable higher costs.  overall,  application can be scaled easily.

 Depending on the subscription and severity of the case, technical support prioritizes the support cases. 

I would rate the technical support a three out of five.

Neutral

CloudHub is straightforward. There are alternatives as well like RTF that can be deployed on any cloud or bare metal,  On-premises deployments . It's more complicated if it's on bare metal. Mulesoft have professional services team that can assist on initial setup. 

I would rate the CloudHub setup a four and a half out of five, and for an on-premises setup, I would rate it a three out of five.

Pricing cannot be shared because it varies depending on the client's engagement with MuleSoft and subscription.

dell boomi, informatica, software AG

Mulesoft provides platform to build and deploy huge number of APIs  with good API Management capabilities.  It also supports reuse of api's that are build on other platforms. With recent introduction of RPA,  we foresee a lot of scope to automate some human tasks. With MuleSoft Composer, non technical users can build small integrations quickly. 

I would rate MuleSoft Anypoint API Manager an eight out of ten.

Mulesoft supports API-led architecture excellently.  But not every integration use-case fits in this architecture.  Integrations that need to deal with large volumes needs a batch pattern that can be well performed with other integration tools.  EDI integrations that are widely used across large-scale enterprises. There is Anypoint Partner Manager specifically designed for EDI support, but it is little complex when compared with other EDI solutions that are in the market. A special component to deal with ETL integrations could improve the adoption.   EDI integrations could be simplified further.