MuleSoft API Manager Reviews

We use MuleSoft API Manager effectively to manage traffic, especially in scenarios where we need to control access to sensitive data for public bodies. By implementing the API gateway, we ensure traffic control and enhance security for personal data APIs. This solution provides a layer of control and security without changing our existing technology stack. It also helps in managing traffic for mobile applications, ensuring seamless consumption of our services while applying necessary policies for governance.

The most effective features of Anypoint API Manager for policy enforcement include security enforcement, rate limiting, client enforcement, traffic control, service level agreement policies, and caching policies. These features provide a comprehensive set of tools to ensure governance and security across our APIs, enabling us to meet the diverse needs of our clients effectively.

To improve Anypoint API Manager for the next release, it should focus on better consumption scalability, especially for smaller APIs. The current model doesn't perform well for APIs with lower volumes, impacting their efficiency. Enhancing consumption scalability about capacity and transaction volume would greatly improve the overall usability and effectiveness of the product.

I have been working with MuleSoft Anypoint API Manager for a year and a half.

I would rate the scalability of MuleSoft Anypoint as a seven out of ten. We have approximately 20 users of the solution at our company.

For the initial setup experience with MuleSoft's Anypoint, I would rate the easiness of the setup at five out of ten. While we hoped for a quicker and smoother setup process, we encountered some complications and challenges.

The deployment process for MuleSoft's Anypoint takes varying amounts of time depending on factors like our organization's architecture and familiarity with the technology. It wasn't always straightforward due to the complexities involved, such as integrating with Kubernetes.

While I find MuleSoft's product to be expensive, I believe in paying for value. If the product delivers as expected and provides excellent performance without issues, then the price can be justified. Currently, I'm not fully satisfied with the value of the price, but I'm hopeful that it will improve.

Integrating API Manager with other systems like Flex Gateway is straightforward, but with brands like Fabric or Anypoint, it's a bit more complex. We need to adapt our approach and mindset, as it requires a different philosophy and development approach.

Overall, I would rate MuleSoft Anypoint API Manager as a seven out of ten.

We primarily use the solution for API management.

We can use both on-premises and cloud setups. 

The API policies are great.

We can use command line, and it also has a good UI.

We can select the required servers and deploy API. It's great for managing the API.

If we talk about the designing of our API site with RAML and putting it into the exchange and then looking at it as a library, it's pretty good. 

The initial setup can be pretty straightforward. 

It's stable. 

We can scale the product.

I'd like an option for having customized policies also. I'd suggest that the product provide some inbuilt customized policies alongside the ability to fully customize.

The solution is expensive. 

They're coming up with lots of new things right now. I'm looking for something like AI-based monitoring in the future.

I've been using the solution for almost three years. 

The solution looks to be stable. It is reliable so far. there are no bugs or glitches, and it doesn't crash or freeze. 

We've found it to be a scalable product in general. 

I'm not sure of the exact amount of users. 

We have technical support from MuleSoft, and they have a portal where we can log the ticket. We've had a couple of resolutions already.

Positive

So far, we've had pretty straightforward setups. That said, we are looking to build a more complex project right now, and that implementation may be more involved. 

We were able to do a couple of things by ourselves. We are also planning on building a complex integration with the system soon.

I'm not sure of the exact cost of the solution. 

While I haven't had detailed discussions, my understanding is that the solution is expensive. I found it pricey when I was doing some research.

I evaluated a couple of tools. We wanted to compare to see what might be better. We wanted to use one of MuleSoft's business units. MuleSoft stands out.

We're trying to build a partnership with MuleSoft right now. 

I'd rate the solution nine out of ten.

The entire offering and suite of tools that this solution provides have been very valuable. We are able to manage APIs on runtime on a cloud basis which has been very useful. 

The log management for this solution needs improvement. We would also like to have the capability to monitor usage metrics within the system. Currently, it is available, but only on a case-to-case basis. We would like to have an admin page where we could view and track all our usage metrics. 

We have been using this solution for more than six years. 

The scalability of this solution depends on how you configure it. When you design the implementation of the solution, you need to factor in multiple sets of requirements and configure the size of the APIs accordingly.

There is the standard SLA defined depending on the type of subscription or license. The support we have received has been good. 

Positive

I have previously used Oracle. 

The initial setup can be a bit challenging but usage of the solution after that is straightforward. 

When it comes to determining price, the pre-sales team interacts with the customer's primary integration team and the price is negotiated based on the specific usage of the system. 

If your organization wants to build reusable functionality using APIs and you are a cloud-first organization, I would recommend MuleSoft. I would not recommend this solution for tactical integrations but rather for strategic investments. You need to have a long-term vision as to what you are building, where you are building, and how best you can reuse what you build across the enterprise.

I would rate this solution an eight out of ten. 

We primarily use the solution for integration purposes. 

The solution offers good policies. We have all the policies available via drag and drop. It made it very easy.

I don't have any notes for improvements. I'm happy with it. 

I'd like more monitoring and analyzing features included in the future. It would be helpful to have a dashboard with monitoring and health check visible to users. 

I've used the solution for two years. 

The solution is stable. I'd rate it ten out of ten. There are no bugs or glitches, and it doesn't crash or freeze. 

I'd rate the scalability ten out of ten. It is easy to extend. We have multiple users on the solution. We have around 100 users so far. 

I don't have any experience with technical support. I cannot speak to how helpful or responsive they are. 

I've also used Apigee, IBM API Connect, and Kong Enterprise. They are pretty new for me. I've used Apigee and IBM for a couple of weeks. I did not use a different solution previously.

The solution is pretty easy to set up. I'd rate the ease of setup ten out of ten. That said, I was not involved in the initial deployment directly.

I'm not sure about the solution's pricing. 

Currently, I'm evaluating the difference between this solution and Apigee, IBM API Connect, and Kong Enterprise.

I'm a customer and end-user. 

This is a very useful product. However, it is involved, and you do have to learn a few things to use it effectively. 

I'd rate the solution ten out of ten. 

I use Mulesoft Anypoint API Manager for application integration.

Mulesoft Anypoint API Manager's most valuable aspect is it has plenty of features.

Mulesoft Anypoint API Manager could improve the monitoring because it is very poor quality and not user-friendly. It is not as good as other solutions on the market.

I have been using Mulesoft Anypoint API Manager for approximately two years.

Mulesoft Anypoint API Manager has been stable and my usage. However, there have been some issues with SMTP connectors.

The scalability of Mulesoft Anypoint API Manager is good.

We have approximately 80 people using the solution. They are architects and developers. We have plans to increase the usage of the solution if the depends require it.

Mulesoft Anypoint API Manager technical support is good, they are responsive.

I rate the support from Mulesoft Anypoint API Manager a five out of five.

I have previously used different API gateway solutions, such as Akana API Management and SOA Software.

The initial setup of the Mulesoft Anypoint API Manager is simple. The whole process did not take a lot of time.

We did the implementation of Mulesoft Anypoint API Manager in-house.

The price of Mulesoft Anypoint API Manager is very high.

Mulesoft Anypoint API Manager is a very good solution.

I rate Mulesoft Anypoint API Manager a nine out of ten.

The most valuable feature of Mulesoft Anypoint API Manager is the gateway that is provided.

Mulesoft Anypoint API Manager can improve some of the gateway features. We could use some more customization in creating rules. A lot of the policies are related to the APIs rather than the client. If I want to apply a policy based on a client that is not available.

The dashboards are configurable, but they are not readily available with the cloud. You can see a dashboard where you can check on what is deployed. For example, a complete view of what it is, such as how much code it takes. It's there in bits and pieces, we can configure it with our credentials, but it is not readily available. If they could add an enhanced visualizer it would be beneficial.

I have been using Mulesoft Anypoint API Manager for approximately one year.

Mulesoft Anypoint API Manager is stable.

Mulesoft Anypoint API Manager does not have out-of-the-box scalability and it is not something that you can receive readily. It is something you have to configure based on the requirements of the customer.

I rate the support from Mulesoft Anypoint API Manager a three out of five.

Neutral

Mulesoft Anypoint API Manager is on the cloud and there is no installation.

Mulesoft Anypoint API Manager is a complete API-led connectivity gateway and some of the other tools we have tried would not be appropriate for our needs, such as Apigee.

I rate Mulesoft Anypoint API Manager a seven out of ten.

We could employ it for tasks like access control and other minor functions like controlling licenses using an API gateway alongside SS rules.

It is a good management tool for controlling purposes.

Since most components are situated in the cloud, there's one particular hosted in the cloud. This presents a considerable challenge. While all other components are implemented on-premises, this specific one isn't permitted to be hosted in the cloud as per customer requirements. Shifting this component to an on-premises environment requires a significant effort. 

I have been using MuleSoft Anypoint API Manager for more than two years.

It is a stable product. 

Regarding scalability, I have some uncertainty. During our interaction with the vendor, they introduced us to the possibility of running MuleSoft within a Kubernetes environment. If we can leverage this approach, it could potentially enhance scalability. However, during the testing phase, I found that the implementation process was rather complex.

I would rate the scalability seven out of ten.

The support is satisfactory.

Neutral

It is complicated. I would rate it three out of ten. We collaborated with professional service experts based in Hong Kong. When delving into the architectural aspects, it became apparent that the setup was intricate. Consequently, we relied on their assistance for both the installation process and the architectural design. The project itself extended over a considerable duration, not solely due to its length but also because it involved multiple components.

It is extremely high, and I would rate it one out of ten.

Personally, I find this to be a satisfactory option. I would rate the product seven out of ten.

We use it for integration with backend applications. We use it to connect to applications like SAP databases, or Infomatica Collibra or MongoDB, and some other backend applications.

One good thing about MuleSoft, is that they have a lot of connectors to those backend applications. We don't really need to write code to be able to connect to a database or to connect with SAP. You just need credentials and the connectivity details. Most of the development of what we do is just drag and drop. They're able to connect with applications using standard connectors that are provided by ESB, by MuleSoft.

The initial setup is very straightforward.

The solution has been very stable.

Technical support has been great.

If you want to see the full-fledged functionality of their analytics engine, you have to pay separately for that. It's not the case with, for example, Apigee. That is out of the box. For MuleSoft, then you need to specifically pay an additional licensing fee be able to get the benefits of the analytics.

It would be ideal if they had full-fledged features out of the box versus having to pay for them separately. 

I have five years of experience using this product.

The product offers a very stable platform. We've had a couple of issues, however, it's a stable platform overall. Due to the API, there may be some buggy codes. We have not had any major issues, and, if we do, the technical support is very responsive to our queries.  

Technical support has been excellent. Whenever we've had to contend with a bug, they have been very helpful at assisting us. We're very satisfied with their level of service. They are extremely responsive and very knowledgeable.

The initial setup is very straightforward. It's much more straightforward, that, for example, Apigee, which is more difficult to execute.

The product added a lot of value to the organization. Usually, all integrations are point to point. For example, if Informatica needs the information from SAP or SAP from PeopleSoft,  they have point to point connection. Due to the fact that we are able to handle connectivity using MuleSoft, it's actually reusable for applications. Therefore, once we connect to SAP, we don't need to deal with that connectivity again. Any other application that needs to connect to SAP reuses the same API that we have developed on this platform. They don't really need to develop a new set of API.

The solution makes users pay integration fees.

You need to pay extra to get proper analytics. It's a separate fee.

MuleSoft has both ESB as well as the API management platform. 

We are implementors.

We are one major version behind. We are not using the latest version of the solution.

We deploy on-prem and we also have deployment on our own AWS OSSIE code infrastructure.

It might be cheaper for someone to implement MuleSoft on-prem rather than on the cloud. With the on-prem version, we can deploy as many applications as we want on the on-prem version, provided the infrastructure is able to support it. However, for cloud-based deployments, they end up charging more.

I'd rate the solution at a nine out of ten.