MuleSoft API Manager Reviews and Pricing

it_user515286

IT Project & Demand Manager at a insurance company with 501-1,000 employees

Jan 31, 2017

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Lightweight and easy to setup, build and deploy APIs. Load balancing may be an area of improvement.

What is most valuable?

The product is very lightweight and easy to setup, build and deploy APIs.

How has it helped my organization?

As a B2B2C company, our goal is to provide a clean interface to our systems. With Anypoint API Manager we have been able to quickly develop a standard API gateway. Plus, we developed a custom API solution for our key client by reusing most of the components.

What needs improvement?

Load balancing may be an area of improvement.

For how long have I used the solution?

Two years.

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MuleSoft API Manager

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What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and support?

Customer Service:

Good level, they respond quickly and escalate as well if needed.

Technical Support:

Technical support is part of Mulesoft professional services, so it's not included in the solution.

How was the initial setup?

No, setup has been easy, we setup a whole stack dev to production within a business day.

What about the implementation team?

We implemented it in-house.

What's my experience with pricing, setup cost, and licensing?

It's a per core pricing, maybe if your number of cores raise up quickly prices can escalate.

Which other solutions did I evaluate?

Apache Camel and TIBCO. TIBCO was much more expensive than Mulesoft and not so easy to configure. Apache Camel lacked of web management console.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Peter Nkomo

Technical Lead at a tech services company with 11-50 employees

Mar 16, 2024

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Improves data exchange processes by enhancing communication between various messaging queues

Pros and Cons

"The product improved data exchange processes by enhancing communication between various messaging queues. There was a heavy reliance on queues for indexing clusters and data transfer in this particular environment. The product facilitated the transfer of messages from one queue to another, ensuring data flow and processing across different topics."

"We have issues with the tool's pricing. The product seemed to have most of the features required for the tasks I was working on. I didn't feel the need for additional features. However, one aspect that could be improved is making the platform more user-friendly for non-technical users. While it's not necessarily complex, it does require some familiarity. Unlike open-source tools available online, accessing and using this product may not be as straightforward. It needs to offer training to its users."

What is our primary use case?

We use the product to integrate different systems in our organization.

What is most valuable?

The product improved data exchange processes by enhancing communication between various messaging queues. There was a heavy reliance on queues for indexing clusters and data transfer in this particular environment. The product facilitated the transfer of messages from one queue to another, ensuring data flow and processing across different topics.

What needs improvement?

We have issues with the tool's pricing. The product seemed to have most of the features required for the tasks I was working on. I didn't feel the need for additional features. However, one aspect that could be improved is making the platform more user-friendly for non-technical users. While it's not necessarily complex, it does require some familiarity. Unlike open-source tools available online, accessing and using this product may not be as straightforward. It needs to offer training to its users.

How was the initial setup?

MuleSoft Anypoint API Manager's deployment is easy. They had already completed the implementation when I got involved. My role was more about ensuring that everything was functioning properly.

What other advice do I have?

I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller