Mimecast Insider Risk Management and Data Protection Reviews

Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers that consist of highly classified or propriety information. It can be added on as a control that integrates into the various egress solutions in the organization. As part of projects for general DLP I have used data classification to identify such silos and create identifiers or use predefined structured and unstructured data that flows through the environment. The most effective way to apply these controls is at tge point the data is accessed between differant parts of the organization.

Code42 allows you to create a policy using risk levels calculated on the basis of employees' behavior. It also provides the ability to customize the information for other solutions for automation. There are a large number of integrations with other solutions with a fully customizable API. 

Code42 has a very extensive risk-scoring system. It has a default set of risk scores out of the box but gives the user more control over them by allowing you to set custom values. There are other products in the market that also do that but have limited features and divert their focus toward a larger number of search parameters. The advantage you would have with Code42 is that their solution allows for the risk factors to be customized further down to granular details. Yet another feature is that the solution has a small footprint on resources. 

The solution has been designed for a different approach than the one followed by other DLP solutions in the market. Most of us who come from the mindset of filtering out incidents using a content-specific approach may find this solution limited. The next updates for the solution may benefit from using some of the features provided by older solutions in the market to allow for a deep dive. There is limited support for data at rest.

We've been using this solution for a few years.

I haven't had any issues with stability. 

We have frequent contact with customer support. They have an instructor module that provides videos and an information package for users.

Code42 has a relatively simple deployment with an all-in-one sort of feel. It's simpler than deploying a lot of the three-tier solutions in the market. 

If you come with the perception that this solution uses the same policies that are used in traditional DLP products, you might find Code42 doesn't work for you. You have to adapt to their philosophy, which is a more open-ended solution. If you're looking at getting granular about a particular type of data, it becomes harder to put custom variables in there.

Code42 is more open-ended and identifies or discovers data that is going out rather than having someone build a policy to filter for it. If you're willing to look at DLP and data leakage from a different perspective then I'd go with 42. 

I rate this solution eight out of 10.

I took over as a security architect for my current company. They're happy to be using this solution, so I'll be learning more about it as time goes on.

Code42 Next-Gen DLP is deployed company-wide.

I have not evaluated the product from a feature-set perspective, but I had a system that was having CPU issues with Red Hat that Code42 solved.

It's on my radar to re-evaluate our endpoint in 2021. Right now, from a cost perspective, I don't see the ROI at the moment. For this reason, I can't really state equivocally what I think is a good feature. Presently, we have so many files that I don't have the time to really dig into the solution as a whole. 

As a newcomer into a business that is running this software, what I think could be improved is how I get support.

We Just started getting involved with Code42 Next-Gen DLP about six months ago.

When it works, it works.

Code42 Next-Gen DLP is scalable. 

This solution was already installed by the time I became involved with my company. 

I'm still new to it. I think right now I am 90% happy with it. Overall, on a scale from one to ten, I would give this solution a rating of nine. 

We primarily use the solution as a backup.

The ease of use is excellent.

The product just always has a continuous backup going, which is quite useful for us.

There doesn't seem to be any feature that is lacking.

I've been using the solution for seven or eight years. It's been quite a long time.

The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable.

In terms of scalability, we've got it on two or three different servers. That's all we'll use probably. We're not likely to increase usage or to scale it in the future.

The technical support is pretty good. We've had to deal with them just a couple of times. They help us with navigation if something isn't backed up or an issue like that comes along. Typically, it's an easy fix. It's just a restart of the service or something of that nature. They're very quick and efficient. We're satisfied with the level of service they provide.

We didn't previously use a different solution.

The initial implementation was not complex at all. It was very quick and extremely straightforward to install within the scale-up.

The pricing is reasonable. It's my understanding that the cost is about $7 for unlimited storage in the cloud per server.

We're just a customer. We don't have a business relationship with the product.

I'm not sure as to which version of the solution we're using at this time.

It's just an all-around good product to have in your organization.

The product works best for smaller companies. However, larger ones may be able to benefit as well.

On a scale from one to ten, I'd rate this solution at a perfect ten. We've been very happy with it and it hasn't given us any problems.

We use it to back up corporate data. Most of our users are travelers and there have been cases where laptops were lost/stolen.

We are now able to keep our corporate data safe for those who don't work in a center with IT support. 

• Works in the background
• Admin dashboard
• Reporting
• Users are able to perform restores
• Mobile app comes handy if you need to retrieve a file 

I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin.

Used for both peer-to-peer and cloud backup.

• It required very little ongoing maintenance once setup.
• Supported peer to peer storage (they are discontinuing this going forward). Due to the change in direction of the company, I am now migrating to a different solution.
• It has quite a bit of flexibility in configuring backup sets.
• It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive.

The application, written in Java, required far more system resources on a Client than other solutions.

It used to be a good solution for SOHO in particular as it had unlimited storage for a reasonable price. However, their pricing model has changed and they are now primarily targeting enterprise users.

Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products.

Backup of HIPAA-related info.

Restore of data that is pertinent, such as thesis. 

No longer the fear of losing work which has been worked on for a long time.

Faster.

Over a year.

No issues.

No issues.

No issues.

They are amazing.

No.

It was straightforward.

In-house.

Unknown. 

Not available. 

No.

It has helped to alleviate the worry of many faculty and staff backup needs and keeping them current. It has also helped us keep track of who is letting their stuff get backed up, where they are in the world, and how they are using the software.

Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer. We host the controller and they host the data. The unlimited storage is nice, too.

More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD). A larger web restore limit would help as some of the files we have to recover are much larger than 500MB.

None. It has been remarkably stable and reliable. We have had more issues with our users not backing up their stuff than with the actual service itself.

We have a small deployment, but another department on campus has one that is four times our size and we both use the same tools the exact same way to accomplish our goals. Therefore, I would say it scales well.

Customer Service:

Pretty good. My rep keeps in contact with me, and they have an advocate hub where IT pros can mingle and help each other.

Technical Support:

It is very good! I have had nothing but good experiences with the tech support folks. They not only know their product, but they know other infrastructure products as well and how they may or may not mess with Code42.

We didn't try anything before this, but our central IT department did offer a competitor. We found it to be far too rigid and it didn't fit our needs.

The initial setup was quite easy as we had a Code42 champion helping us the entire time. They help us by being a sounding board for our questions and getting us info for things like SSO and customizing the installer for our department.

Our in-house IT department (my associate and me) setup and deployed it to our users. It was a great learning experience as we have to maintain the system as well.

We have already gotten our investment back at least once, probably twice. We have used Code42 to migrate users to new machines and rebuild existing ones that have had HDD failures. We are even backing up our 2.5TB backup server, so when the building collapses in the next earthquake, our stuff is backed up!

It is 100% worth the cost to get and keep the support, especially when setting it up. There are some nice cheats that the techs have to help you get stuff done faster and they can point you to options you may want to use depending on the size of your organization.

We looked at AWS and Druva as other options, but found them to be either annoyingly complex or too expensive for what we wanted.

This software is designed to be set up and forget it for the users, but as an admin, you have reports that can help you prove it's continued existence.

It's probably the best backup tool available, but that's just my opinion. Try for yourself and decide.

Completely changed our legal hold process from pulling drives and locking them in safes to a few clicks and has no impact for the user and on IT. Legal can handle this all on their own.

We have been able to go to a self-service model for refreshes. Users can now pull their own data and only pull what they need.

1. Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome.
2. Legal hold: Giving us the ability to have an easy to use solution for doing legal holds is amazing. It saves us so much time and money for IT and the users.

Reporting could use an overhaul. It is very limited. Adding in more commonly requested reports. They can provide you with the reporting you need, but then it's in Excel files and you lose the single dashboard for your data.

No issues.

No issues.

Customer Service:

Customer service is awesome. I have had a couple tickets with them. They are very knowledgeable and responsive.

Technical Support:

Customer service is awesome. I have had a couple tickets with them. They are very knowledgeable and responsive.

No, we did not.

Initial setup was very easy and we worked with professional services, so they handled 99% of it. We went to backup everything, excluded stuff we knew we didn't need, then fine tuned it more as we went along.

We used Code42 to implement and they were awesome. They knew the solution very well and helped with customizing to fit our needs

The amount of time spent on recreating data from a lost/stolen or crashed drive is the best piece. Also, with having an electronic solution for a legal hold, we no longer need to pull and store drives for legal reasons.

Speak with your sales rep and SE. They are honest and straightforward with everything. They were the best solution and surprisingly enough, the cheapest. I couldn't believe that and was blown away with how they came in way lower than their competition.

Competitive endpoint security solutions that we also evaluated were Druva and SpiderOak.

This was the best ones that I tested. I loved it then and still love it now. Plan for high network traffic during roll-outs and initial backups. We spread out the backups as much as we could, but used the network locations and throttled different locations based on their bandwidth.

• It provides seamless backups without impacting user performance impact.
• It's automated and very easy to use.

It's eliminated the worry about data loss due to theft or loss of laptops.

3 Years

None

None

None

Customer service is awesome, They are on top of all questions and are US based.

Great Technical support and very knowledgable

very straightforward

Once setup, it rarely requires user intervention. It just runs.

Low system overhead, setting retention policies, ease of use

Java, please get rid of Java.

NO

NO

Customer Service:

10

Technical Support:

10

no

very easy

In-house

no