MicroStrategy Reviews

I found the ability to create self-reports very valuable. This solution gives a lot of flexibility to analysts and support staff, in order to create reports on-the-go which do not need a fixed-forever template.

Combined with a data governance, it helped us to share information across the organization, to provide a unique source of relevant information, and to avoid duplicities.

The following are areas for improvement:

• Self reporting
• Metadata library / dictionary
• A better security implementation (in terms of usability, it is difficult as hell trying to set up security.)
• Ability to create big reports (e.g., tables are limited to 65000 rows, which is a limitation of the previous century).

We have used this product for about six years.

The servers fall quite easily.

There are some scalability issues. The solution is unable to respond quickly to big reports. I had to switch to Tableau, or perform pre-processing and then import data outside of the model.

We were evaluating Tableau, which everybody found to be a better solution. However, MicroStrategy is the official reporting tool in my organization.

Make sure you design the exploitation layer very carefully. If you don't, everything will turn into a mess. You will need technical gurus to understand the metadata, and the reports will be generated very slowly.

Data analytics, as a reporting tool.

It's integral enough to make financial decisions in our organization.

The most valuable feature is predictive analytics. We also have some users that love using self-service.

In 2018, I think the most utilized MicroStrategy capability, for us, will be dashboarding.

I can't think of anything.

I think it's rather stable now, compared to where I come from. Earlier versions of MicroStrategy weren't so stable. Around v7's, they weren't as stable as they are now.

I think with all the APIs it's very scalable, although ours is a relatively new company so we haven't scaled yet.

In the last three years, I have probably opened three tickets. However, they do not get back to you quickly at all. The longest I waited for them to get back to me was a week.

Historically, MicroStrategy has been a technical solution. You could just call and get somebody on the phone. Now, you never know if you should call or you should open a ticket online. And then, if you get the ticket open, is someone going to call you back? The last couple of weeks been better. Last year, I complained to MicroStrategy quite a bit about the technical support.

I do love the tech notes, I do love the online community. I think that's very helpful.

I've been using MicroStrategy for 20 years but I've used Cognos, I've used Crystal, and there used to be another reporting tool called Eureka Suite. I've worked with Tableau too. It was a company decision to switch.

It's straightforward.

We have not invested in the mobile platform, but we do plan on it, towards the end of the year.

When selecting a vendor, I appreciate customer service. That's the best thing. No matter how difficult the tool is, as long as you have good customer service, it'll take care of itself.

I would rate it an eight out of 10, because I think they're still lacking on customer service. I think historically, MicroStrategy's customer service was a lot better than it is today.

I would definitely recommend MicroStrategy over anything I've worked with before. And I worked with Tableau too. If you want some pretty designs, Tableau is a good tool, but other than that, as far as analytics, it's definitely MicroStrategy.

• Map Charts
• Security
• Give best features in iPad mobility
• Stable tool for big organization

It helps to provide answers quickly for critical business questions. It has reduced our time spent on data entry and manipulation and can identify areas for cost cutting.

The setup is quite complex and requires extra configurations.

We've used it for two years.

It's good.

It has a complex set-up. It requires configuration of its Intelligence Server and Metadata.

I have implemented it for different clients.

If you are having small business set-up then you have to go for QlikView, else MicroStrategy is more stable for big organizations.

I would like to see enhanced features in the dashboards. This would enhance the solution in the future, and is currently missing.

It is reliable.

We have not contacted the tech support team. 

I was not involved with the initial setup.

When selecting a vendor, we consider all of the necessary requirements, and how it can incorporate the current data.

I was not involved in choosing this solution.

I really value that MicroStrategy is a complete suite built to enable organizations to quickly deploy sophisticated analytical and security applications. It has a very good balance between features, usability, and pricing options.

It enables you to build decision support systems. MicroStrategy has improved the decision-making process through Enterprise Reports with automated and corporate information management.

Analysis self-service could be improved.

I have used this product for six years.

I did not encounter any stability issues. There were just some minor bugs that were fixed by the manufacturer in their regular patches.

I did not encounter any scalability issues. This is one of its strengths.

Technical support was good.

The initial setup was straightforward and very easy.

If you really need these features, it is an excellent product with a very good price. Sometimes you do not need much functionality and then other alternatives at a lower price might be a better option.

In our company, we help our clients identify the option that best suits their needs. We then develop/implement the data warehouse, ETL process, data integration, and visualizations.

Keep in mind your global and corporate design. It is best to start with a specific, small, and well-defined area.

1. Synchronized drilling
2. Custom display forms for selectors
3. Export a single report in a dashboard
4. Dynamic metric alias
5. Filter panel

I think it shall be very helpful if the future versions allow much more customization following a simpler procedure

I think it would be very helpful if the future versions allow much more customization and simplify this procedure.

The customisation was difficult.

There was no issue with the stability.

There was no issue with the scalability.

My advice would be that it's a great product especially for reporting but you should also keep in mind that in the end it is still a product and it can't replicate all that can be achieved through a code or a full fledged database.