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Carlo Du Plessis - PeerSpot reviewer
Security Specialist at Engen
Real User
Stable and easy to set up
Pros and Cons
  • "The most valuable feature is Server Update's stability."
  • "More integration with different platforms would be an improvement."

What is our primary use case?

I use Update Services to ensure our server estate remains adequately patched.

What is most valuable?

The most valuable feature is Server Update's stability.

What needs improvement?

More integration with different platforms would be an improvement. In the next release, Microsoft should expand on automation.

For how long have I used the solution?

I've been using this solution for more than ten years.

Buyer's Guide
Microsoft Windows Server Update Services
August 2025
Learn what your peers think about Microsoft Windows Server Update Services. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,576 professionals have used our research since 2012.

What do I think about the stability of the solution?

Server Update is stable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

Microsoft's technical support is fine.

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

I would recommend Server Update for anyone looking into it and rate it as eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alejandro Bartolomeo - PeerSpot reviewer
Country Manager at Arkano Software
Real User
Efficient, reliable, but configuration difficult
Pros and Cons
  • "The most valuable feature of Microsoft Windows Server Update Services is the efficiency once configured."
  • "Microsoft Windows Server Update Services could improve the ease of use."

What is our primary use case?

I am using Microsoft Windows Server Update Services for patch management.

What is most valuable?

The most valuable feature of Microsoft Windows Server Update Services is the efficiency once configured.

What needs improvement?

Microsoft Windows Server Update Services could improve the ease of use.

For how long have I used the solution?

I have been using Microsoft Windows Server Update Services for approximately 12 years.

What do I think about the stability of the solution?

Microsoft Windows Server Update Services is stable.

How are customer service and support?

The support could improve because we needed to do a lot of research to use the Microsoft Windows Server Update Services and hardware. It was a time-consuming process.

How was the initial setup?

The setup and configuration of Microsoft Windows Server Update Services are difficult. It could be made easier.

What about the implementation team?

I used two people for the implementation and maintenance of Microsoft Windows Server Update Services.

What other advice do I have?

I would advise others that this is a good solution but it takes some time to configure. It is important to do it right.

I rate Microsoft Windows Server Update Services a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Microsoft Windows Server Update Services
August 2025
Learn what your peers think about Microsoft Windows Server Update Services. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,576 professionals have used our research since 2012.
reviewer1396728 - PeerSpot reviewer
Technology Consultant at a computer software company with 10,001+ employees
Real User
Scalable and useful for implementing patches
Pros and Cons
  • "A valuable feature about this solution is that it enforces an updating and patching process for my applications."
  • "This solution's deployment could be improved. When I was the admin, there were some problems when deploying to clients. Sometimes the policy is not effective. I guess, more on the reliability side, more reliable means working more often with the clients. It could be easier to deploy."

What is our primary use case?

My primary use case of Microsoft Windows Server Update Services is to enforce patching for applications. I act as the client, not the server admin. If, let's say, my laptop has not restarted frequently, this solution will force me to take a couple of minutes to restart. This solution is deployed on cloud, so I'm always using the latest version. 

What is most valuable?

A valuable feature about this solution is that it enforces an updating and patching process for my applications. 

What needs improvement?

This solution's deployment could be improved. When I was the admin, there were some problems when deploying to clients. Sometimes the policy is not effective. I guess, more on the reliability side, more reliable means working more often with the clients. It could be easier to deploy. 

For how long have I used the solution?

I have been using this solution for the duration of time I've been in my company. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

This product is scalable. In my organization, there are about 600,000 people using Microsoft Windows Server

How are customer service and support?

I have never contacted Microsoft support. 

Which solution did I use previously and why did I switch?

I didn't use another patch management solution before Microsoft Windows Server

How was the initial setup?

We had a lot of issues during deployment. I remember when we first deployed this solution, it didn't work, so we had to retry, we had to troubleshoot, and then after we finally got it, we could only partially use it. It would be great if the process were more simple so that we could deploy it on the first try to hundreds and thousands of clients. I don't remember the time duration of the installation or how big our deployment team was. 

What about the implementation team?

We implemented through an in-house team. 

What's my experience with pricing, setup cost, and licensing?

For licensing, I think it's on a framework contract. I'd guess my CIO would know, but I didn't buy my license—it's by default on my PC. 

Which other solutions did I evaluate?

I evaluated BigFix as part of my research, but I haven't used it. 

What other advice do I have?

As an end user, I rate this solution a 10 out of 10. I've had no issues so far. 

I'm not sure if I can recommend this solution because I don't know what the alternatives are, so I have no experience in an alternative solution. It could be the case that BigFix is better. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System and network security engineer at Central Bank of Nigeria
Real User
Top 5Leaderboard
Product that enables users to patch and track updates easily
Pros and Cons
  • "The product is quite stable."
  • "The security could be improved."

What is our primary use case?

The solution is used for patching updates.

What is most valuable?

The product is quite stable. I like the stability. It makes updates easy. It enables users to track updates.

What needs improvement?

The security could be improved.

For how long have I used the solution?

I have been using the solution for the last five years.

What do I think about the stability of the solution?

I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is very scalable. We have ten users.

How are customer service and support?

We get premium support from Microsoft. It's very easy for us to get the support if we need it.

How was the initial setup?

The initial setup is straightforward. We need two engineers for the deployment and maintenance of the tool.

What's my experience with pricing, setup cost, and licensing?

We have an enterprise agreement.

What other advice do I have?

I would recommend the solution to others. It is a good product. Overall, I rate the product a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
YunChyuan Sin - PeerSpot reviewer
Senior IT Systems Engineer at ITL Asia Pacific Sdn Bhd
Real User
Top 10
Helps to manage product updates for Windows server and client computers
Pros and Cons
  • "The central points of managing product updates have been the tool's most valuable features."
  • "The product needs to improve its user interface."

What is our primary use case?

My primary use case for the product is to manage product updates for my Windows servers and client computers.

What is most valuable?

The central points of managing product updates have been the tool's most valuable features. 

What needs improvement?

The product needs to improve its user interface. 

For how long have I used the solution?

I have been using Microsoft Windows Server Update Services for 15 years. 

What do I think about the stability of the solution?

I would rate Windows Server Update Services' stability as nine out of ten.

What do I think about the scalability of the solution?

The product scales by itself. I rate it a nine out of ten. My company has 100 users. 

How was the initial setup?

The initial setup was medium in complexity.

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing a nine out of ten. 

What other advice do I have?

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior System Administrator at a computer software company with 501-1,000 employees
Real User
Provides automatic server updates for our clients
Pros and Cons
  • "We get server updates from the internet and from the Bluetooth server. All of the clients are connected to it, and they're all updated from this exact server. It updates automatically."
  • "Setup is complex."

What is our primary use case?

We have more than 200 users in our organization.

What is most valuable?

We get server updates from the internet and from the Bluetooth server. All of the clients are connected to it, and they're all updated from this exact server. It updates automatically.

What needs improvement?

We faced issues with updates with some clients, so we have downloaded a patch appliance in those instances.

For how long have I used the solution?

I have used this solution for nine years.

What do I think about the stability of the solution?

We haven't had any issues with stability.

What do I think about the scalability of the solution?

The scalability is okay.

How was the initial setup?

Setup is complex. I would rate it as seven out of ten.

For the installation process, we had to install a service from Windows and load the drivers.

The amount of time it takes to deploy will depend on the operating system. It can take from 45 minutes to one hour.

We have the M&A ticketing system, which we use to get information about the clients and issues. It's not difficult to maintain the solution.

What other advice do I have?

I would rate this solution as nine out of ten. I would recommend it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Systems Engineer at a healthcare company with 1,001-5,000 employees
Real User
Top 20
Highly stable, low maintenance, and helpful support
Pros and Cons
  • "Microsoft Windows Server Update Services is highly stable. It is one of the most stable solutions from Microsoft."
  • "Microsoft Windows Server Update Services could improve by being less cumbersome to use. It's somewhat difficult to use, but we manage to get through it."

What is our primary use case?

The most valuable feature of Microsoft Windows Server Update Services is the fact that we can deploy patches from Microsoft security patches and deploy software.

What needs improvement?

Microsoft Windows Server Update Services could improve by being less cumbersome to use. It's somewhat difficult to use, but we manage to get through it.

For how long have I used the solution?

I have used Microsoft Windows Server Update Services within the last 12 months.

What do I think about the stability of the solution?

Microsoft Windows Server Update Services is highly stable. It is one of the most stable solutions from Microsoft.

How are customer service and support?

The support was great from Microsoft Windows Server Update Services. When we were implementing it or upgrading it to the version we have now, the representative was able to do a Teams meeting with us and help configure it and create deployment shares. They helped us with everything.

How was the initial setup?

The initial setup of Microsoft Windows Server Update Services is complex.

What about the implementation team?

There is not a lot of maintenance required for the solution. The only thing we do is apply patches and approve patches to deploy. It's fairly easy, we do have a whole team that takes care of it, but the majority is hands-off.

What other advice do I have?

My advice to others is if you are thinking about implementing the solution, I will highly suggest they use the support from Microsoft for the implementation. It requires SQL and needs to run SQL local to the server.

I rate Microsoft Windows Server Update Services an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1794948 - PeerSpot reviewer
IT Manager at a consultancy with 1-10 employees
Real User
Reliable, scalable, and simple implementation

What is our primary use case?

I use Microsoft Windows Server Update Services to facilitate updates.

For how long have I used the solution?

I have been using Microsoft Windows Server Update Services for approximately two years.

What do I think about the stability of the solution?

 Microsoft Windows Server Update Services is stable.

What do I think about the scalability of the solution?

The scalability of Microsoft Windows Server Update Services is good.

I am the only one that uses its solution in my company.

How are customer service and support?

The support from Microsoft should be faster.

How was the initial setup?

Microsoft Windows Server Update Services is a simple implementation.

What about the implementation team?

I did the implementation of the solution myself.

What other advice do I have?

I rate Microsoft Windows Server Update Services an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Windows Server Update Services Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Product Categories
Patch Management
Buyer's Guide
Download our free Microsoft Windows Server Update Services Report and get advice and tips from experienced pros sharing their opinions.