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Luke Greening - PeerSpot reviewer
Corporate Data Specialist at a tech services company with 1,001-5,000 employees
Real User
Jul 30, 2023
Great ROI, is stable, and can identify content across many prescribed regulatory frameworks
Pros and Cons
  • "Microsoft Purview's most valuable feature is its ability to identify content across a number of prescribed regulatory frameworks, including Microsoft, GDPR, PII, and UCC Financial."
  • "Purview's data loss prevention for macOS endpoints has some limitations, and the end-user experience of recovering from a failure is lacking."

What is our primary use case?

We are a partner and work with different organizations. We go through a number of activity phases, such as initial discovery, understanding their data to see what is and is not sensitive, and then using Microsoft Purview

We use Microsoft Purview to provide sensitive information in building out a roadmap in terms of classification, protection, and lifecycle management. We then determine what kind of use case is most common for other work we would look for and fill in the gaps with the customer. Microsoft Purview's vast features and capabilities really depend on what we learn in those workshops and where that organization is looking to go over a period of time. So if one of the key areas is the mitigation or prevention of data breaches, we can help with that. 

We can also help protect content, especially when it is sensitive and involves individuals. We can also help businesses change their processes to help ensure users know what their preferences are and how to use the user tools.

How has it helped my organization?

Microsoft Purview's ability to deliver data protection across multi-cloud and multi-platform environments, including AWS and GCP, is very important. It helps organizations realize the investments they have already made and how they can further expand those investments to another remote type of Microsoft workflow. Microsoft Connect has been used to centralize these workflows, and the ability to import existing records management processes and policies into the file plan in Microsoft Purview allows organizations to bring compliance into a central location. This helps to manage costs and improve efficiency, as users can go to one area to leverage basic facilities without having to use separate tools.

It is important for our clients that Microsoft Purview can connect to iOS and Android devices. With many people now working from home and using their own devices, there is a need to manage these devices. Microsoft Purview's conditional access and endpoint management capabilities help organizations to protect their data, regardless of the device being used.

Purview's natively integrated compliance across Azure Dynamics 365 and Office 365 is important. However, it is also important to ensure data privacy with its data as a whole from a compliance perspective. This means ensuring that we can meet the requirements of 2701 controls and that people know the processes, technology, and relevant skills. CRM controls information about potential customers and opportunities, so it is important to ensure that we are compliant when handling this data. We also need to make sure that updates to Purview are made as needed and that our team is able to stay on Office 365. Having a strong compliance program is essential for any organization that handles sensitive data. By taking the necessary steps to ensure compliance, we can protect our data and our customers.

It is critical that Purview is built around global regulations. This is because we have different types of customers, some of whom operate slowly. There is a rack with some regulations, and we have the US. We also have a rack with different regulations that are up-to-date, but they are only safe in some areas. This means that we need to be able to control, face, or bank on system regulations. This is very important to me and the customer because they can be very tricky.

Purview's DLP can be used to remediate policy violations. A number of kinds of DLP rules can be leveraged, such as sensitivity labels, data classification, and sensitive information protection plans. This means that it is not enough to simply provide people with the technology, they also need to be trained on how to use it effectively. Through the use of an ERP system, a number of policies can be set up. This insight can then be used to make meaningful decisions about how to rate the data on the system. This will help to understand how the data is costing the organization. If the organization does not have the necessary internal controls in place, new protection and encryption measures may need to be implemented. This is primarily becoming step one in the process of working policies, understanding how the data is being used, making decisions about how to protect it, and then building a protection layer on top of that.

Data loss prevention education for users is important because it can help them to understand how to best protect sensitive data. This can be done by providing users with training on how to use DLP tools and policies, as well as by educating them about the risks of data loss. DLP tools can help to prevent data loss by monitoring user activity and blocking unauthorized access to sensitive data. DLP policies can help to define what constitutes sensitive data and how it should be protected. By educating users about DLP and the risks of data loss, organizations can help to create a culture of data security. This can help to prevent data breaches and protect the organization's data assets.

Purview helped reduce the number of solutions we need to interact with each other. I used the solution that crosses between Endpoint Data Loss Prevention, Microsoft Defender for Data, and Conditional Access to block specific types of information at different workloads. This made it easier to manage sensitive information. For example, if I have sensitive information today, I can easily block people from uploading it to Teams, SharePoint, or OneDrive.

The reduction in the number of solutions we need to interact with each other has had a significant impact on our pricing. In the past, we had to use a variety of different solutions to manage our portals, which was time-consuming and expensive. Now that everything is coming into Microsoft Purview, we are able to simplify our technical and environmental environment. This allowed us to reduce our costs and improve our efficiency. In addition, Microsoft Purview provides us with a central location to manage our data governance. This made it easier for us to comply with regulations and protect our data. Overall, Microsoft Purview has been a major asset to our organization.

Microsoft Purview expanded our visibility into our state by allowing us to see what is labeled, relabeled, and what is not classified. There are a number of different areas where Purview improved capability and overall cost. These are all different aspects of Purview, which is helpful for organizations. Purview has a point-in-time view, and it also has the ability to explore more granular data from the logs.

Purview helps to reduce the time it takes to take action on insider threats by around 50 percent. It requires planning and configuration, as well as two weeks of setup. The technical configuration is used to identify users and the types of activities they are performing. For example, users who sign into hundreds of documents within a few minutes of each other or delete large numbers of documents can be quickly identified and flagged. This allows security teams to send high-priority emails to the appropriate people in a timely manner.

Purview helps save our clients between 30 to 40 percent of time and money. 

What is most valuable?

Microsoft Purview's most valuable feature is its ability to identify content across a number of prescribed regulatory frameworks, including Microsoft, GDPR, PII, and UCC Financial. It can also help organizations identify content that is important to them but not specifically regulated. This is done by creating trainable classifiers and sensitive information types. The protection controls components are based on the perspective of the device. Microsoft Purview has been growing in popularity over the past few years, and it offers a number of tools that can help organizations manage their data.

What needs improvement?

Purview's data loss prevention for macOS endpoints has some limitations, and the end-user experience of recovering from a failure is lacking.

I would like to be able to search for labels using Purview to see what items are affected and the time periods in which they will be active. This would allow us to export the results for specific business areas, which would make our lives a lot easier. We could also use this information to identify sensitive information types and reduce false positives.

The utility system format, the policy tips and user descriptions of sensitivity labels, and the overall policy tips that are shown in the loss prevention policy have room for improvement.

Buyer's Guide
Microsoft Purview Data Governance
August 2026
Learn what your peers think about Microsoft Purview Data Governance. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,994 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Microsoft Purview for three years.

What do I think about the stability of the solution?

The stability of Purview has been good. It takes a bit of time for someone to configure it, but once it is configured, it is responsive. However, there are sometimes delays due to the speed of users' devices and their home network connections. This can be especially true for mobile devices and when users are using multiple apps at the same time. Microsoft also sometimes experiences delays in processing requests, which can lead to further delays in Purview. Overall, Purview is a stable platform with good uptime and resilience.

What do I think about the scalability of the solution?

In terms of scaling Microsoft Purview, there are two main challenges: network load and data ingestion. Network load can be a problem if there are too many requests coming into the system. This can be addressed by adding more servers to handle the load. Data ingestion can also be a challenge if the company is generating a lot of data. This can be addressed by using virtual machines to store and process the data. As the amount of data grows, the number of VMs can be increased to keep up.

Our clients vary in size from 100 all the way up to 6,000.

How was the initial setup?

Each setup is different. We have thousands of workshops, configurations, and design agreements followed by a baseline to mitigate of about 30 percent which we build on top of. The deployments can take anywhere between a few hours to a few months. We need to understand each organization to ensure that they understand the type of people process that is in place. Then, depending on the technology, we need to make sure that they have access to 365. This is implemented as a baseline, and our target operating model is also needed to ensure that they have the necessary functions. This will allow me to deal with the environment. We need a team of people to manage the deployment.

What about the implementation team?

We implement the solution for our clients. Microsoft Purview is managed in a single location.

Microsoft Purview does not require any maintenance.

What was our ROI?

Our client's have seen a 100 percent return on investment. 

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the client's requirements and the number of applications.

What other advice do I have?

I give Microsoft Purview an eight out of ten.

It is difficult to assess how much AI and automation affect our speed and accuracy of risk detection. This is because the effectiveness of AI and automation depends on how we train the system. There are a lot of sensitive information types that are prescribed by Microsoft. There are also a number of types that fit within another structure of sharing information. So potentially, we have a number of false positives, which means that we are relying solely on the information provided by the system. This is not something that I would push on an organization. Once we start updating the system, we need to make sure that we understand and compare the number of activities to identify and fine-tune the system. We need to do this a number of times before we can be really sure that the system knows our data. We also need to consider the AI side of things, which obviously allows for some risk. The identification of risk seems to be a matter of realizing confidence in the system's predictions.

It is difficult to assess how Microsoft Purview's AI and automation affect the quality of insights that we have. We have run this process effectively a number of times across different organizations, but this has raised some doubts. This is a bit of a shame, especially with the out-of-the-box solution from Microsoft. We are then asked to hold a number of workshops to review the results. This is because the system can operate with different accuracy levels and false positives. It is important to consider how we portray these insights and what the next steps will be. As a result, there are mixed reviews.

Currently, Purview does not enable us to view our compliance in real-time without some additional work to enable us to show compliance. This is because the visual displays rely on the time it takes to update the Microsoft SQL database, which can be delayed. We have seen cases where the displays do not reflect the actual data, and we have had to manually update the database to correct the issue. However, we can clearly see what data is due for disposition, deletion, and retention based on our policies. While it is not always easy to see this information, we have made improvements to make it easier. Overall, it is not a straightforward process, but we are working to improve it.

I recommend Microsoft Purview, but organizations should always conduct a proof of concept to ensure that their requirements can all be met before implementing the solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Data Engineer at a consultancy
Real User
Jul 12, 2023
I like the automatic scanning and discovery features, but it has a few bugs that increase the cost of scanning on cloud infrastructure
Pros and Cons
  • "I like Purview's data discovery features. It automatically scans and identifies all the fields. In the last project, the customer required us to have some of the codes we specified in this, and we had to structure the codes in a specific way. We can define the structure."
  • "We've had a few issues with the scanner. It runs perfectly one day, and on another day, it will run the whole night. It's probably related to the rules. If I set some compliance rules and apply the rules to any column, I can't delete it. I have to disable it and reactivate it."

What is our primary use case?

I'm an implementer and an integrator. In my last project, I used Purview for a government organization, so we primarily used it for data governance and data lineage. We haven't used it with Microsoft 365. It's a portal that takes data from SQL Server and the data lake. We mainly work on the data governance and security side. About 20 business analysts use Purview. The company has around 100 people in the department.

How has it helped my organization?

Microsoft Purview helps us manage data in various formats like Dynamic SQL. It performs two procedures. The primary function is to ingest the SQL database and modify the data type or column name. It also manages the data types and all the metadata related to the tables and columns. It puts everything in one place in the call view or the description pertaining to the business logic, plus the column-level descriptions.

It streamlines things by reducing the number of solutions that must interact with each other. When everything was done manually, each program maintained its own version of the Excel file. Now, it's in one central place, and I can go to Purview to manage the permissions.

By centralizing everything, Purview gives senior management greater visibility into their data. It also makes the data more accessible to non-technical people who need to access the data daily. It's easy for an admin to provide them access if they need to check something quickly. 

Purview checks compliance in real-time. It's helpful when we're meeting with regulators. We must follow European data regulations, so we must manage security and access. We need to show them a log of who had access, who gave it to them, and how many days they had access. That is all shown in Purview, plus other columns like the NHS identification numbers, etc. 

I rate Purview a six out of ten for its ability to help us stay on top of compliance. The product is still not mature enough. There are so many servers on Purview.

What is most valuable?

I like Purview's data discovery features. It automatically scans and identifies all the fields. In the last project, the customer required us to have some of the codes we specified in this, and we had to structure the codes in a specific way. We can define the structure. 

Previously, everything used Excel, so everyone had their own version of the same spreadsheet with different data, and they were managing it on SharePoint. That's why we moved it to Purview. 

Purview's privileged access manager helps us explore user access rights within the data lake. We use the data lineage and governance features. It can also explore secret data, but we still haven't implemented this feature. It has secure connectors for non-Microsoft sources, which is critical. We're bringing in files from storage. Purview connects to storage, scans it, and edits the required information. 

What needs improvement?

We've had a few issues with the scanner. It runs perfectly one day, and on another day, it will run the whole night. It's probably related to the rules. If I set some compliance rules and apply the rules to any column, I can't delete it. I have to disable it and reactivate it.

We have two instances. One is for everything, and the other is for the production environment. Sometimes there is a bug when the scan runs overnight. When we come in the next morning, it's still running, so we have to stop and restart it. This is costly.

For how long have I used the solution?

I have used Purview for a year and a half. 

What do I think about the stability of the solution?

I rate Purview a six out of ten for stability. 

What do I think about the scalability of the solution?

Purview is scalable. You can integrate it with on-premise solutions and third-party products. 

How are customer service and support?

I rate Microsoft's support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Our client was using Informatica. We used Purview for this project because the client has everything on Azure. It's better to use Purview when you work on Azure. We compared Informatica's available features with Purview's, and the client decided to go with Purview because of all the services in Azure. Microsoft is constantly adding new features to Purview.

How was the initial setup?

Deploying Purview is straightforward. We deployed manually by creating services in Azure. The initial setup took five or six months. After that, we spent some time setting up the scan rules and defining the structure. I deployed the solution along with three other people. We worked with one or two people from Microsoft during the deployment. We have an excellent relationship with Microsoft, and they're helpful when we have any questions. 

What was our ROI?

We've seen a return from using Purview because it's more accessible to high-level managers without technical knowledge. 

What's my experience with pricing, setup cost, and licensing?

Purview's price is pretty high when you factor in storage costs. 

Which other solutions did I evaluate?




What other advice do I have?

I rate Microsoft Purview a six out of ten. It's a good service if you only use Azure. If you have an on-prem environment or use another cloud provider, you can compare Purview to other solutions. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Purview Data Governance
August 2026
Learn what your peers think about Microsoft Purview Data Governance. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,994 professionals have used our research since 2012.
Gani Simsek - PeerSpot reviewer
Staff Data Engineer at Irish Life
Real User
May 30, 2024
Improves visibility, efficiency, and data discovery
Pros and Cons
  • "Purview's greatest benefit for us is data discovery."
  • "While Microsoft Purview currently allows weekly scans for data sources, this limitation hinders the usefulness of the tool for frequently changing data."

What is our primary use case?

Our primary use case of Microsoft Purview is data discovery and scanning data sources.

Microsoft Purview is a cloud-based service on Azure, but the way it scans data sources is hybrid. While Purview itself resides in the cloud, some on-premises servers called integration runtimes are deployed within Purview to scan specific data sources. These on-premises servers are essential for making those sources accessible to Purview for further management and governance. In essence, Purview leverages a hybrid approach for data source scanning, but everything else about the service operates entirely in the cloud.

How has it helped my organization?

Microsoft Purview's data connector platform for handling non-Microsoft data sources effectively addresses our data ingestion requirements.

Purview affects the visibility we have into our estate. It is the primary reason why we use the solution.

While Microsoft Purview doesn't directly provide revenue, it saves our business money by improving efficiency. Imagine we're launching a marketing campaign and need customer or product data. Before Purview, we'd have to search for existing reports, unsure if they even exist. Now, Purview lets us see all reports, who created them, and when they were updated. This saves us time by eliminating manual data searches, ultimately reducing costs because people's time is valuable.

What is most valuable?

Purview's greatest benefit for us is data discovery. Even someone unfamiliar with our data can use Purview's basic keyword search to find relevant data sources. Purview then reveals details like data points, who maintains the source, update frequency, record and data point counts, columns, and data types – all this metadata is instantly available, making Purview our primary tool for data discovery.

What needs improvement?

While Microsoft Purview currently allows weekly scans for data sources, this limitation hinders the usefulness of the tool for frequently changing data. Ideally, Purview should offer daily scan frequencies to better accommodate these dynamic environments.

Microsoft should provide full access to log details, particularly those related to technical aspects of data source integration. Hiding information from technical users assumes a lack of understanding on their part, which isn't the case. While Microsoft claims Purview is under constant development and some features lack documentation, this shouldn't prevent transparency, especially for established functionalities we rely on.

For how long have I used the solution?

I have been using Microsoft Purview for nearly one year.

What do I think about the stability of the solution?

Microsoft Purview is stable.

What do I think about the scalability of the solution?

Microsoft Purview meets our scaling needs.

How are customer service and support?

The error codes displayed by the user interface weren't detailed enough to diagnose a problem we had, so we contacted technical support for help. Even with some internal information, we couldn't properly debug the issue. Microsoft then examined their internal logs to provide more details about the error message, which was all we needed. Once we saw the additional log information, we were able to pinpoint the exact problem and fix it.

How would you rate customer service and support?

Neutral

How was the initial setup?

Since Purview is an Azure service, enabling it for our company was simple for IT. Once activated, I became the collection admin, and data admin, and assumed all the associated Purview roles. Setting up the first data scan for our reports and data sources was surprisingly easy, even without any prior experience, though being technical helped! The process is entirely point-and-click with no coding required.

The week-long deployment involved collaboration with our IT network team to handle resources behind corporate firewalls, while I managed the remaining tasks, bringing the total number involved to three.

Which other solutions did I evaluate?

While we evaluated various data discovery and analytics solutions, particularly open-source options, we ultimately chose Microsoft Purview due to its seamless integration with our existing Azure Stack environment. Since Purview was already included in some of our corporate Microsoft agreements, it offered a cost-effective and user-friendly starting point for our data discovery needs.

What other advice do I have?

I would rate Microsoft Purview eight out of ten.

While our data platform handles governance and privacy, we use Microsoft Purview specifically for data discovery. It helps us scan existing governed data sources and make them discoverable through various methods like keyword search, research tools, and browsing by data source. Notably, Purview provides valuable metadata, even though we don't currently leverage its compliance features.

No maintenance is required on our end.

Before considering Microsoft Purview, identify your specific data governance needs. Purview is a comprehensive solution, so pinpoint the features you require (data discovery, classification, sharing, etc.) and how they address your challenges. If you only need a few functionalities and paying extra for unused features isn't ideal, a simpler solution might suffice. However, if you plan to leverage Purview's full potential and the cost aligns with your budget, then I would recommend Purview.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2346735 - PeerSpot reviewer
Enterprise data architect at a non-profit with 1,001-5,000 employees
Real User
Feb 27, 2024
Works seamlessly with Microsoft products but not with third-party products
Pros and Cons
  • "Their data labeling or data classification is particularly valuable because we want to categorize all of our data into confidential, public, or internal."
  • "It supports only a limited number of tools and technologies that pertain to Microsoft products. If you want to leverage other solutions such as Workday or Oracle Fusion, features will be coming up, but as of now, it is for the Microsoft suite."

What is our primary use case?

We migrated everything to the Azure cloud. Microsoft Purview was coming up at the time, and we also started looking into their other products such as Microsoft Power Platform, particularly Power BI. We wanted to see how these particular tools can go head to head and how they would be useful. This is when we started with Microsoft Purview. The POC itself took more than a year because it was not easy. The tool was growing. It took a long time to get their product support help to fix some of the issues and features. 

In the last year, we started using it for a few things. One is mainly data protection. We mainly targeted the scenarios where when someone is sending a document in an email or labeling a document as confidential, what the person receiving the document can do. 

We are trying to cover Microsoft 365-related products. We are trying to use it for the data discovery process. That is the end goal. Across the organization, we want people to be able to find the data easily. There is a kind of data marketplace, and we started to use it for data discovery.

How has it helped my organization?

Data discovery is one of the beautiful things of Microsoft Purview. We mostly have Microsoft products, so it has been helpful, but we are continuously growing. We are still in the learning stage with this product. We are trying to onboard only a small amount of data, and then we will see how we can curate the data so that it is meaningful. Slowly, and probably after a year, we will come to know how efficiently we are using Microsoft Purview as a part of the data discovery phase.

Microsoft Purview is a cloud-native app. So far, we have only used it with Windows with Chrome or Edge browser, and it works seamlessly. It is not a problem. We have not used it with other OSs, but it should work with them.

Microsoft Purview was built taking into account critical regulations from around the world. Data classification is one of the beautiful features. It works seamlessly.

Microsoft Purview's natively integrated compliance across Azure, Dynamics 365, and Office 365 is perfect.

Microsoft Purview enables you to show your compliance in real time. There is the Insights dashboard, which is particularly for security officers. They can always go and have a look. If there are any compliance issues with the portal, they can always go and check anytime.

Microsoft Purview has helped to reduce the time to action on insider threats, but I do not have the metrics. We are in the discovery phase. After a year, we should be able to provide exact metrics. As of now, we just look into the issue and take action. It is helping to reduce the errors. In terms of percentage, there are about 20% savings.

Microsoft Purview will save us time and overall product delivery costs. Product data discovery should be easy, which will reduce the overall product delivery time. This is something that we are working on. There should be at least 10% savings on the project delivery time.

What is most valuable?

There are several features. Their data labeling or data classification is particularly valuable because we want to categorize all of our data into confidential, public, or internal. Microsoft Purview works seamlessly with the Microsoft product suite, including Office 365, to schematize the data assets, so data labeling and classification have been helpful.

Microsoft Purview can connect with all of our security-related things across Office 365. It easily connects with Microsoft Defender. The integration with Microsoft Defender is good.

It works well for schematized data assets for lineage tracking. Overall, it works well if someone is using mostly Microsoft products.

What needs improvement?

It is still growing. It does not meet all the requirements from the security point of view. It supports only a limited number of tools and technologies that pertain to Microsoft products. If you want to leverage other solutions such as Workday or Oracle Fusion, features will be coming up, but as of now, it is for the Microsoft suite. 

It is still growing as a data connector platform for supporting ingestion from non-Microsoft data sources, so not all the products are supported as of now. 

As a data catalog tool, it needs to have a connection with all the sources. This improvement is definitely needed because they are supporting only Microsoft-related products but not third-party products.

For how long have I used the solution?

We started to explore Microsoft Purview when they launched it. It was the end of 2021.

What do I think about the stability of the solution?

It is a stable product, and continuous improvements are always coming in. After a year, it probably will be a complete tool for all sorts of uses. I would rate it an eight out of ten for stability.

What do I think about the scalability of the solution?

It is unlimited. I would rate it a ten out of ten in terms of scalability.

We currently have 10 to 20 people using the tool. It is deployed as part of information technology from the IT management, and we try to circulate it by onboarding various sets of users from various departments.

How are customer service and support?

Last week, I raised an issue with technical support. It issue was a priority for us. Within a couple of hours, they got back. They were efficient with this particular product. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used some of the manual processes. We built a data catalog using Vast data services.

How was the initial setup?

It is deployed on the cloud. The deployment time is much less, but because it is a data cataloging tool, curating the data takes time. Spinning of the environment and starting it can be done in a couple of hours.

It definitely requires maintenance from the data security and data scanning point of view.

What about the implementation team?

We have a data governance team. 

What's my experience with pricing, setup cost, and licensing?

It is cheap. It is based on consumption. If somebody wants to start using it, the price is definitely cheaper than a tool like Collibra.

What other advice do I have?

I would definitely recommend Microsoft Purview. However, it is not good for data quality. If you are not looking for data quality and you only want a complete security and data cataloging tool, it is perfect.

It is still maturing. At this time, I would rate Microsoft Purview a six out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2297556 - PeerSpot reviewer
Software Engineer at a tech vendor with 1,001-5,000 employees
MSP
Dec 4, 2023
The audit log has been a lifesaver, but the records management features could be improved
Pros and Cons
  • "The audit log has been a lifesaver for a lot of reasons. Historically, when using SaaS products, there were always questions about how the audit was going and whether we were sufficient out of the box. Purview has many capabilities available through centralized reporting that provide a view of a specific segment."
  • "Running eDiscovery once a day takes quite a long time because it has to fetch your data. I also want the eDiscovery results to be improved. At the same time, I would like to get a centralized page where I could see records management applied to my Office 365 tenant visualized instead of waiting for a custom script to run through the complete tenant."

What is our primary use case?

Microsoft recently changed the name of this solution. It was previously called Microsoft Compliance Center. Purview has multiple functions, but I primarily use it for records management. I also use the Audit Center for getting audit details about various aspects of the Microsoft 365 platform.

How has it helped my organization?

Purview protects against litigation by meeting our compliance requirements and helping us manage the reports. You can realize the benefits once it's set up correctly. Every day, you'll get new audits and inputs from the tool and access the data quite easily. 

The organization didn't have any solution in the first place, so that's a huge challenge. From the perspective of Indian compliance use cases, we see a lot of benefits from Purview's storage. 

This custom solution gives you more power compared to what it used to. Previously, all the other data and SaaS products were running in silos. Having this customized environment and a single pane improves the smoothness of the experience. The visibility has improved greatly in terms of the scalability and elasticity of the content. Purview enables us to demonstrate compliance in real time.

Purview has helped us deal quickly with insider threats because we can implement extended file solutions and see what's happening with raw shared content from various users. We can get a sense of what's being deleted and take action. At least 80 percent of our cases are getting solved.

What is most valuable?

The audit log has been a lifesaver for a lot of reasons. Historically, when using SaaS products, there were always questions about how the audit was going and whether we were sufficient out of the box. Purview has many capabilities available through centralized reporting that provide a view of a specific segment. 

The audit log capability enables us to observe things like changes in file sizes. At the same time, it simplifies management and control over the entire infrastructure, but it's specifically effective for Microsoft platforms. 

Purview's coverage of multi-cloud environments is essential. In today's world, we cannot stick to a single cloud provider because each one has a different set of benefits and advantages over the other. Many organizations typically try to interconnectivity and a cross-cloud platform, so it makes sense to have a single centralized compliance center and repository where you can track all activity at once. 

You can integrate iOS, Mac, and Android devices and data in other SaaS apps, which is important because we have a plethora of users using various devices across various operating systems. It makes a huge difference to have a centralized data solution for us. Purview natively integrates compliance across Azure Dynamics 365 and Office 365, which is quite important because Office 365 represents the new digital transformation. Purview covers the complete ecosystem, encompassing a lot of use cases and custom applications.

The solution takes into account critical regulations from around the world, which is vital for global organizations operating in countries that each have separate sets of rules and regulations, like GDPR. 

What needs improvement?

Running eDiscovery once a day takes quite a long time because it has to fetch your data. I also want the eDiscovery results to be improved. At the same time, I would like to get a centralized page where I could see records management applied to my Office 365 tenant visualized instead of waiting for a custom script to run through the complete tenant. 

I want to see how many records there are,  how many files will be affected when we apply a change, and when the next retention cycle is going to run again. It would be helpful to have that integrated into the process.

For how long have I used the solution?

I have used Purview for around four years now.

What do I think about the stability of the solution?

Purview is 99 percent stable. 

What do I think about the scalability of the solution?

Purview is highly scalable.

How are customer service and support?

I rate Microsoft support seven out of 10. The response times could be quicker. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We had previously used custom solutions, but Purview is quite effective for the problems we are trying to solve. 

How was the initial setup?

Setting up Purview is straightforward. The deployment steps depend on the features you are using and what you want to target. I don't recall any major challenges setting this up. It takes a couple of engineers.

What's my experience with pricing, setup cost, and licensing?

Purview is reasonably priced. We're working with so much data, and there are many jobs on the back end that might increase the cost, but it isn't a problem right now. 

What other advice do I have?

I rate Microsoft Purview seven out of 10. It's important to consider how your end users will integrate and establish a process for your data. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Office 365 administrator at a media company with 1,001-5,000 employees
Real User
Dec 4, 2023
Great compliance, real-time visibility, and security notifications
Pros and Cons
  • "It is very easy to learn the interface, and it is very user-friendly."
  • "I'd like to see them improve the training for implementing this type of solution."

What is our primary use case?

I've been using it to help track data from employees or messages. I can use it to see the routing of ongoing and outgoing confidential data. We can audit logs to see the history of particular mailboxes. Auditing has been a very helpful feature. 

It helps with the discovery of overall licenses and security labels. You can find out if any type of security has been triggered or if any type of particular content is being shared with specific users. Using content search, we can manually search for all types of things and see different types of details. 

It helps us with data loss prevention to make sure that nobody actually is accidentally sharing any confidential information, such as legal documents, health information, and personal identity verification numbers. 

What is most valuable?

They are improving the platform every day, and they are doing a wonderful job now. 

They also include different features. We can pre-enable classification and use enhanced labels. You can create labels to define your data class notifications, such as confidential information. You can create a system keyboard list and a dictionary with sensitivity labels.  

Microsoft introduced a compliance manager to help you find all sorts of things you can do to improve your environment to achieve a higher security score. 

Purview delivers data protection across multi-cloud and multi-platform environments. It is very important. In today's world, most of the things we do are over the cloud. We use many APIs and additional apps in our environment from different vendors. Some of these APIs and apps are being configured over hybrid or multiple clouds. You can audit and monitor all data connectors, and you can configure your database and your database connectors, and all these APIs can be ported to Purview so you can monitor all the information to make sure that it does not leak. You can also encrypt such information to keep it safer.

Purview can connect to iOS, Mac, and Android devices, as well as data and other SaaS apps. We have multiple users who are comfortable with different platforms. Some are on Windows. However, most of the planning teams have iOS-based devices. We like that it is supporting all these platforms and making all those devices and data flow to it. 

It is very easy to learn the interface, and it is very user-friendly. It is really helpful for us to be able to monitor and use Microsoft since it is such a strong tool for analyzing our database.

We use the solution for data loss prevention. One of the features includes this configuration template that we can use for default government policies. You can create a policy for server migration that needs some of the custom configurations, and we do have templates for payroll and inventory. We can use the DLP to educate users on policies and let them know what shouldn't be shared. We can send suggestions about how they can send certain information.

Purview enables you to handle compliance in real-time. It runs in the background and you can engage with it when you get real-time alerts. It's helped us reduce the time needed to act on threats. Instead of manually auditing, we get notifications and can see things highlighted in our dashboards. We've reduced the time to action by about 20%.

What needs improvement?

I'd like to see them improve the training for implementing this type of solution. If we need particular things, we need to be able to understand how to implement them right away, and not wait days or weeks. 

For how long have I used the solution?

I've been using the solution for the last four years in different companies. 

What do I think about the stability of the solution?

It's very stable. 

What do I think about the scalability of the solution?

We have the solution across multiple locations in India. We have ten to 15 engineers working directly with the solution. Then we have around 2,000 active users and are scaling up.

How are customer service and support?

The level of support you get depends on various scenarios. Sometimes you need help from engineers in a different time zone, like the US for infrastructure. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is deployed completely on the cloud. We have an enterprise subscription. It's a pretty standard implementation. However, there are some configurations you need to handle initially. For us, we did a migration and then handled some configurations since we moved over to the cloud. 

Implementations are easy, and I appreciate the support Microsoft provides.

What's my experience with pricing, setup cost, and licensing?

For some features, you do need a specific license. For smaller organizations with 200 to 300 employees, it might not make sense to get an enterprise license. However, the pricing is good for the requirements it meets. 

What other advice do I have?

I'm a customer. 

We're not using the AIfunctionality yet. However, we are leaning into it to see how we can implement it in the future. 

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2308383 - PeerSpot reviewer
IT architect at a tech vendor with 1,001-5,000 employees
Real User
Nov 24, 2023
Great labeling and reduces insider threats but needs to mature further
Pros and Cons
  • "We can prevent, block, or audit however we like."
  • "There are some non-Microsoft file formats that are not supported."

What is our primary use case?

I use their information protection labels. 

Information protection labels help us classify and protect data from unauthorized access.

An organization architect has to design the labels to describe the criticality of the data.

For example, we'd put labels and restrictions on certain data, like salary details, which would only be available to HR and certain managers. 

We can also classify policies based on the organization. Workloads and attachments are labeled so that they can not be shared outside of the classification label. 

How has it helped my organization?

Data sensitivity is a crucial issue for everyone, especially with remote and hybrid work. Everything has moved to the cloud in the last five or six years. We need to protect our data and the cloud and we do that with our own managed key to ensure DLP.

What is most valuable?

The labeling is excellent.

The endpoint DLP is very good. They are doing a lot of enhancements there. The DLP features consist of restricting copy-paste, network sharing, and blocking. We can take actions like blocking and warning with custom messaging to the end users. We are able to effectively reduce the data loss through endpoint DLP. 

We also don't have to pay for third-party DLP solutions. 

The OCR feature is really great. They've been improving it. If there is sensitive information in an image, it can be scanned and protected. 

We can prevent, block, or audit however we like. There are activity explorer audit logs that are available for 90 days. 

The solution can be used across Mac, Android and iOS. The support is there if you use those. MacOS does have some different settings, however, I haven't really explored it too much.

Purview is natively integrated with Azure and 365 workloads. We can classify the Azure Infra as well. 

We're using the solution at a large scale. It's important that Purview takes into account critical integrations from around the world. The labeling will automatically classify data that will cover sensitive data. We can make our own classifications on top of that if we need more security. Once the data classification happens in Purview, we can take an extra step if we like. 

The data loss protection is great for remediating policy violations. We have policies configured via labels. We can check in with individual users to see if there are any malicious activities happening. We're extremely confident no one can take data off-site. Even the labels are encrypted. Even if someone takes the data, it's encrypted and safe. 

DLP comes into the picture when a data classification happens. We have to educate the users that we've classified the data based on sensitivity. We enforce DLP policies by forcing users to use labels. If they do not use labels, they cannot, for example, use files for their day-to-day work. We've imposed classification on them. They cannot share or take data without the proper label or access.

Purview has helped us reduce the number of solutions we need to interact with. This fits perfectly with today's data privacy and security concerns. Corporate devices are completely managed through the support of this solution.

Purview has positively affected the visibility we have into our estate. Once the data is classified, you get a complete 360-degree view of it, including where it is and the labels associated with it. With the content explorer, we have eyes on the entirety of our data as it's hosted on the cloud. 

It helps us ensure compliance in real-time. We don't face any issues right now with compliance. Security and compliance are completely in sync, and we've defined the necessary policies. We're audit-ready.  

The solution has helped us know of any insider threats. It's helped us reduce time to action on insider threats by 40%.

While the product doesn't exactly save us money, it does save us time. It's reduced time spent on security by two to three hours. 

What needs improvement?

There are some non-Microsoft file formats that are not supported. 

While they seem to be focused on Sharepoint and OneDrive, I'd advise that if somebody saves something locally to their hard drive, this should also be classified and protected. 

The DLP has to become more mature now that there are other competitors present in the market.

For how long have I used the solution?

While the solution went through a name change two years ago, however, I used the compliance security portal for the last three to four years.

What do I think about the stability of the solution?

The solution isn't completely stable. It's not mature. I'd rate stability six out of ten. There are bugs and glitches. The product is also evolving. They're always adding new features based on feedback and the experience of the customer. They deploy a ton of fixes. 

What do I think about the scalability of the solution?

We have the solution across multiple locations and departments. We have about 2,200 people in the organization, and around 1,700 people use it. 

The solution isn't completely scalable. They are working on it. 

How are customer service and support?

I'm not sure what happened. However, I've noticed, after getting very good support for the last ten years, that, in the last two, the support level has gotten worse. Their engineers don't know the basics of their products. They need to be more knowledgeable and offer a better response time. 

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We did not use anything previously. 

How was the initial setup?

We did testing and a POC for three months until the rollout. We had three to four people working on it. However, one engineer is sufficient with some guidance from Microsoft. One or two engineers would be enough for a complete deployment.  

The implementation process is straightforward. It's not overly complex. 

There is no maintenance needed. Microsoft supports it; if there is any service interruption, they will cover you.

What was our ROI?

We have witnessed an ROI. We save on costs and do not need to do too much manual work. We've seen an ROI of 17% to 18%.

What's my experience with pricing, setup cost, and licensing?

If you are an organization using Microsoft 365 solutions, it's okay. If you are on Google Solutions and using Google Cloud, it might be costly. Having the complete Microsoft bundle makes it feasible and cost-effective. 

Which other solutions did I evaluate?

I've heard that Purview and Forcepoint are similar and very comparable.

What other advice do I have?

We're a Microsoft customer.

If an organization doesn't want to spend money on other solutions in the market, I'd recommend Microsoft. Instead of nothing, you'll have something. 

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2315511 - PeerSpot reviewer
CTO at a financial services firm with 10,001+ employees
Real User
Dec 20, 2023
Robust data cataloging and integration capabilities but it faces challenges related to integration issues, missing critical features and a timeframe for addressing key gaps
Pros and Cons
  • "The most significant value lies in its seamless integration into the Azure ecosystem, automating various processes and reducing operational burdens."
  • "Overcoming certain control issues would significantly enhance our overall satisfaction."

What is our primary use case?

As a financial institution, our objective is to replace our existing in-house project with a comprehensive solution for data cataloging, data provenance, scanning, drift detection, and overall data governance. We use Microsoft Purview to fulfill these requirements and enhance our data management capabilities.

How has it helped my organization?

We haven't witnessed the full impact yet, mainly because it took us a considerable amount of time to effectively integrate Microsoft Purview into our system. Additionally, there are critical features that are currently lacking, hindering the platform from realizing its complete value. However, we have confidence in the roadmap and the commitment of the development team.

What is most valuable?

The most significant value lies in its seamless integration into the Azure ecosystem, automating various processes and reducing operational burdens. The ability to consolidate metadata from diverse services and databases into a centralized repository is crucial. Moreover, the flexibility of exchanging data through APIs allows us to extend and build upon the platform to meet our specific needs. The openness to supporting customers across various environments and the potential of a comprehensive data strategy are key factors that keep us committed to Microsoft.

What needs improvement?

Overcoming certain control issues would significantly enhance our overall satisfaction. We encountered challenges in building a custom subscription, and certain essential Azure financial control functions, like customer-managed keys, were not implemented.

For how long have I used the solution?

I have been working with it for approximately two years.

What do I think about the scalability of the solution?

We have around ten thousand users, and the scale might not necessitate the same level of custom development as larger companies. Despite our size, there are instances where building and hosting certain systems, like a database, provides us with greater control over our data.

How are customer service and support?

I find it to be quite good. The enterprise culture and support we receive are appealing aspects. While our operational support may not match the industry leader, it surpasses what we've experienced with the third-ranked provider. I would rate it seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Regarding choosing Microsoft over competitors, our decision was heavily influenced by corporate alignment. We already had a significant business relationship with Microsoft, and there was strong alignment at the senior leadership level between our institution and Microsoft. Despite acknowledging that Microsoft is behind AWS in terms of service maturity, especially in areas like data databases, authentication, authorization, and management automation, we recognized the benefits of our existing alignment.

What was our ROI?

While it may take another year to reach the desired level of functionality, we believe in the platform's potential and anticipate improvements in its feature set.

What's my experience with pricing, setup cost, and licensing?

In the long run, using Purview may be more cost-effective than building and operating our own solution.

What other advice do I have?

I currently rate it a five out of ten, and I believe there's potential for it to reach a seven within the next year.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vundavalli Gowtham - PeerSpot reviewer
Information Security Analyst at LTIMINDTREE
Real User
Dec 4, 2023
We can control user-group workflow, enabling or disabling particular steps, to prevent exfiltration
Pros and Cons
  • "My favorite features are eDiscovery and insider risk management, because these are the major threats to an organization that can't be easily traced."
  • "There are differences when looking at an incident in the M365 portal versus Purview, and the main one is the advanced hunting. In the M365 portal, you can write KQL queries and fetch data. If that was available in Purview, it would be very good."

What is our primary use case?

We are integrating Purview with Copilot. We are creating prompts in Copilot for whatever we require from Purview. There are multiple scenarios where we create something in Purview: eDiscovery, auditing, labels, and data loss protection alerts. It is something like the parent application for the data loss alerts.

How has it helped my organization?

The major benefit is the workflow inside Purview. While creating policies, we can add an organization's security groups and, for those particular users, we can control the user data or exfiltration. We can control the workflow of those users. If we want to exclude a particular channel that they use to communicate about sensitive data, we don't need to monitor it. We can just exclude it. That means we can include or exclude every individual step in their workflow. Based on our customers' requirements, because there are a lot of features in Purview, we can easily include, exclude, enable, or disable things. That is the major advantage of Purview.

Also, it has reduced false-positive alerts for data loss protection. Why? Because the policies or detection patterns are based on the normal or generic concepts that apply within each organization. Each will have its own set of policies. And that generates fewer alerts. An organization can have particular data monitored, and that can be changed from organization to organization. As a result, there is a lower chance of false-positive scenarios.

What is most valuable?

My favorite features are eDiscovery and insider risk management, because these are the major threats to an organization that can't be easily traced.

Also, there are multiple rules within Purview related to cloud applications. Purview's major focus is on Microsoft Azure and its Microsoft cloud-related applications, such as Exchange, OneDrive, SharePoint, et cetera. They have created a set of rules and added workflows to the policies as well. That means we can directly add those particular cloud workflows to the policies. Alerts can be triggered and workflows implemented based on the rules that we set while creating a policy inside Purview.

We also use Copilot, the next generation of ChatGPT. If you ask it: "According to Purview, what were the DLP alerts that were generating today?" it will take just five seconds to generate the data—whatever is available in the backend of Purview. Copilot is integrated with Purview. If a person is using Purview but doesn't have any idea how to operate it—meaning they don't know how to search for alerts—they can easily ask Copilot. They can create a prompt. That way, a non-technical person can get the data.

Also, all the required security products are integrated with Purview, including endpoint DLP.

What needs improvement?

I would like to see them simplify advanced hunting. There are differences when looking at an incident in the M365 portal versus Purview, and the main one is the advanced hunting. In the M365 portal, you can write KQL queries and fetch data. If that was available in Purview, it would be very good.

Another issue is that for incidents, only DLP alerts are available in Purview, not the incidents themselves. An incident consists of multiple categories of alerts belonging to multiple products. But in Purview, we can only see DLP alerts, yet those alerts could be part of an incident in the incident portal. We are not able to see if a particular alert ID is part of a given incident.

For example, if an exfiltration happens, the exfiltration-related alert will only be triggered inside of Purview. But it's possible that before the exfiltration, there was a kill chain there, such as initial access, privilege escalation, a user being compromised, or a brute-force attack. Those types of alerts are not available inside Purview. They are covered in other Microsoft products. All those products' alerts will combine into one case and generate an incident as a single story. But in Purview, the incident is not available.

For how long have I used the solution?

I have been using Microsoft Purview since it was introduced. I am part of our Purview team.

What do I think about the stability of the solution?

With Purview itself, I have not faced any issues, but there have been some with Copilot.

What do I think about the scalability of the solution?

The scalability of Purview is eight to nine out of 10.

What's my experience with pricing, setup cost, and licensing?

The price is a little bit high, but it's worth the money because it has a lot of features. And there will be more features in the future.

What other advice do I have?

My advice is that you need to understand the architecture of Purview first. Play with it and go through the data loss policies. Whoever is using Purview should have some idea about data loss protection policies. If you have these things, you can easily do things in Purview, such as labeling and IRM.

There is no maintenance. As a user, you just see the alerts, while the protection is taken care of by the Microsoft team.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2289219 - PeerSpot reviewer
SharePoint Consultant at a tech services company with 11-50 employees
Consultant
Nov 24, 2023
Easy to use, straightforward to deploy, and has a reasonable pricing model
Pros and Cons
  • "From my experience and customer feedback, one of the most valuable features of Microsoft Purview is ease of use, especially for content hosted within Microsoft 365 and Azure. I also like that the pricing model for the solution is reasonable."
  • "One drawback of Microsoft Purview, though it's beneficial and easy to use, is that when you start plugging in connectors for third-party sources when setting the solution up for data collection, it becomes a bit more tricky."

What is our primary use case?

I see many customers these days looking into Microsoft Purview syntax and mainly using the solution for data lineage and data governance. The customer wants to be able to understand data a bit more within the organization and be able to classify and protect sensitive data and understand what it is. 

My company works with the healthcare and financial sectors.

Microsoft Purview can give good information on the cause of the breach, and that comes into the forefront of many organizations nowadays to know how to protect data not only from external sources but also internally as well.

How has it helped my organization?

Much of the feedback I get from customers on how Microsoft Purview improves organizations is around the visibility factor at the end of the day. It's all about protecting data and ensuring you don't lose data externally and internally.

Many customers also say that Microsoft Purview also helps simplify the management of data governance policies, as it gives you visibility, automation, and authentication. For example, you can now see classifications whether your documents meet specific criteria or not, through Microsoft Purview.

What is most valuable?

From my experience and customer feedback, one of the most valuable features of Microsoft Purview is ease of use, especially for content hosted within Microsoft 365 and Azure. You can connect Microsoft Purview to different sources.

I also like that the pricing model for the solution is reasonable, though that would depend on how much you use. That makes it much easier for people to have that initial setup, get started, and see all of the information straight away. If you want a more complex Microsoft Purview setup, you may have to contact a consultant for more technical aspects to enable the solution. Still, one of the most significant selling points for me is the setup, including the automation experience.

Microsoft Purview delivers data protection across multi-cloud and multiple-platform environments, including AWS and GCP, which I find very important because if you look at the percentage of customers that have multiple automated channels or multiple-platform setups, it's very, very high, primarily because customers don't put eggs in one basket.

It's also essential for me that Microsoft Purview can connect to iOS, Mac, and Android devices, including other SaaS apps, as I spend quite a lot of my time using my iPhone and iPad, whether for a webinar at the end of the day while I'm preparing dinner, and that's still the same information on my company laptop or desktop, which means I still need to ensure that the data I access is still very secure. 

Though you can protect yourself with multifactor authentication, people find ways to get past that, so you have to ensure that even if someone's getting into your organization now, the location within is siloed, and you could see the different classification levels that could easily be applied, making it more difficult for that person to get what he needs easily, compared to SharePoint that's open to everyone, making it a walk in the park, so what Microsoft Purview is able to provide is very important in this hybrid age.

I find Microsoft Purview very important in its natively integrated compliance across Azure, Dynamics 365, and Office 365, as you'll have sensitive content stored these days, especially if you're an organization with a lot of customer data in your database. Microsoft Purview helps secure customer records and also has a data loss prevention feature, plus data governance and compliance features that I find very important for organizations.

Microsoft Purview has also helped reduce the number of solutions my company needed. The solution is part of the project Microsoft has rapidly been developing, and over the years, the components of the Microsoft services went through a confusing renaming cycle. There were a lot of different services, but I've found out how each should be used, such as for security and compliance, some complementing technologies for identification, classification, traffic, and AI, for example, that I'm continuing to evaluate. At first, there was a bit of confusion, but now it all makes sense.

The simplicity of the number of solutions made data governance a lot easier. With Microsoft Purview, you won't have to interact with a substantial amount of systems, and I'm a firm believer that more risk could arise when you introduce more complexity into a solution or system you're developing. The services you make use of could sometimes deprecate and change features. Hence, having compliance, governance, automation, and data discovery features in one solution, such as Microsoft Purview, makes my life and the customer's life easier.

A key feature of Microsoft Purview for me is that it was built while considering critical regulations worldwide. My company works with organizations where there's usually a requirement for compliance, such as GDPR. I also work with many Germany-based customers that require GWC compliance, and there's strictness with the way data is stored and classified. You must advise and know all regulations, which Microsoft Purview enables you to do. For example, if you look at the amount of data in terms of size, such as the terabytes being housed in various websites, there's no way you could get the information without Microsoft Purview. There's too much data within organizations now, and all it takes is a tiny percentage of that data to be shared in the wrong way or be leaked, which could incur substantial fines, so Microsoft Purview is a product that justifies itself in that very premise.

Microsoft Purview has also enabled visibility, giving customers an overview of how much data is compliant. The solution also provides visibility into the quality of data, movement, and performance, so visibility is another valuable feature of Microsoft Purview.

My company uses the AI and automation features of Microsoft Purview, which I find very critical within the solution. The speed and accuracy of risk detection improved with  AI and automation features because classifying data is easier now, giving me a headstart. The AI can do essential, light work, going around all of the various containers within the organization, so the team only does twenty percent of the work now, such as management, reviews, and reports.

Microsoft Purview AI and automation make it less admin-intensive from a data protection and compliance point of view. If you look into a role within an organization, for example, I'm a DPO, which is a relatively new role. With Microsoft Purview, you'd only need one to two people full-time, another key benefit of the solution. The rest of the work would continue to fall on the shoulders of the IT team, which is stretched in organizations today.

The solution enables you to show real-time compliance. Microsoft Purview gives you the necessary data because it ties into the compliance scores when you eliminate instances. Right now, there are a lot of backlog reports in terms of compliance on static IPs, data leakage, lineage, and backup.

Real-time compliance data provided by Microsoft Purview has helped organizations, especially in terms of meeting with compliance regulators. I helped organizations with technical enablement, mainly stakeholders who requested assistance, and the reporting in Microsoft Purview has taken so much responsibility from the hands of stakeholders. The solution has better reporting that has broken down data for organizations, giving headlines and figures you usually won't easily catch, which makes successful deployment a lot easier.

Microsoft Purview has also helped reduce the time to action on insider threats, whether fraud or rest protection. Organizations, especially huge financial organizations, are bothered by threats, and Microsoft Purview has been beneficial. In terms of how much the solution reduced the time to action on insider threats, based on all industries I've worked with, it's twenty to twenty-five percent. I'm basing this figure on the fact that the automation from Microsoft Purview is very powerful, and the solution gives accurate protection. If you get an alert from Microsoft Purview, it's usually for valid reasons.

Overall, Microsoft Purview has affected the ability of customers or organizations to stay on top of compliance. You see many good products in the market, but if you have a customer  mainly using Microsoft products, such as Dynamics 365, CRM, etc., and the customer belongs to the financial industry or the public sector, for example, that's dealing with information, it's a no-brainer to have Microsoft Purview in the organization.

What needs improvement?

One drawback of Microsoft Purview, though it's beneficial and easy to use, is that when you start plugging in connectors for third-party sources when setting the solution up for data collection, it becomes a bit more tricky. There's limited documentation, so it's not as intuitive as setting up other parts of Microsoft Purview. If the process of connecting with third-party cloud providers and other SaaS products could be simplified, that would make Microsoft Purview a better product.

In terms of how Microsoft Purview supports ingestion from non-Microsoft data sources, from a user experience point of view, it's a bit more challenging and results in a bit more struggle in that area. Overall, it's decent, but it would benefit customers if Microsoft spent more time and energy improving that experience and getting it on par with other Microsoft products. Microsoft could make it a lot easier to build connections with other cloud vendors, such as AWS and GCS. Microsoft will get there eventually, but it needs to understand its customer base and look at the percentage.

For how long have I used the solution?

I've been using Microsoft Purview for a year and a half, particularly getting up to speed with the current version. However, Microsoft had different iterations of the solution that my company used in the past two years.

What do I think about the stability of the solution?

Microsoft Purview is a very stable solution.

What do I think about the scalability of the solution?

Microsoft Purview is a scalable solution, and that's the beauty of a cloud-based solution. It doesn't matter if you bring more files and documents tomorrow. You won't have to go to the data center and deploy server loads. You just have to pay, and that's the beauty of it.

How are customer service and support?

I'd give Microsoft Purview technical support a rating of seven out of ten because it's tricky to get to the correct department, such as the product support team, for example, when you contact Microsoft Support. I do like that there's user documentation that helps get a lot out of the way, and my experience with Microsoft user documentation is pretty good.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Some customers used different setups before using Microsoft Purview, but those were outdated and designed for file sharing and on-premises storage. Now, they are on Microsoft Purview.

Microsoft Purview, as a solution, is set apart by being baked into the Microsoft Stack.

How was the initial setup?

Deploying Microsoft Purview is pretty straightforward, though an organization may have to contact a partner or consultant to assist with deploying the tool because my company doesn't deal with critical business situations. There's a need to ensure that the website is set up proactively, works with the tool, and also covers information on how to address possible issues that could arise in the future.

The deployment itself isn't too tricky and can be done quickly, but you must ensure that the organization has adopted it. It's not merely about deploying Microsoft Purview, and then that's it. You must ensure the proper psychology is there and that you're continuing to scan new data sources if you're buying into a new service. You have to keep the solution up-to-date and also know what to do if a disaster occurs. Microsoft Purview isn't a tool you can just turn off. Each organization goes through a pilot, and my company does a phased approach, such as a pre-production environment. My company shows the customer how the tool works and what it would do in different scenarios and lets the customer practice using Microsoft Purview.

What was our ROI?

You get ROI from Microsoft Purview because its cost is entirely justified, considering the value it brings back to your organization from the data insights the tool provides. The significant decrease in the percentage of risks, particularly from insider frauds and data loss, whether maliciously or unintentionally, or by accident, helps the organization enjoy ROI from Microsoft Purview.

The solution also helps my company uphold its reputation of abiding by European legislation, such as the GDPR, knowing that the company can keep data secure and that Microsoft Purview can help prevent organizations or companies from being out of business by decreasing data loss and insider fraud risks, so I'd say the ROI can be pretty high from the solution.

What's my experience with pricing, setup cost, and licensing?

Microsoft Purview has reasonable pricing. The solution helps save money, and its cost is justified, at least for the organizations I've worked with. Microsoft Purview has a pay-per-use pricing model, so it's one of the most cost-effective tools, as your cost will be based on your usage. It's a pricing model that Microsoft has nailed down, making it great that whether you're a small organization or a multinational, giant organization, the pricing model for Microsoft Purview works. If you look into the cost of the breach versus the ongoing learning cost over a year or so, the solution's price is more than justified. However, I'm unable to give the exact figure on how much money Microsoft Purview can save an organization, as I'm a consultant who doesn't have precise information.

What other advice do I have?

I don't use Microsoft Purview for data loss protection within the company, but I've seen its use case, so I understand where you would use that feature.

Regarding how Microsoft Purview AI and automation features affected the quality of insights my customers have, it's hard to say currently because there's not much of a benchmark to go off. The AI isn't going to be as accurate as a person who's been in the organization for ten years, for example, who knows the data and types of data the organization has. If you look at the way AI is developing, it's not fair to rate it yet, but if it keeps going in the same trajectory, it will be possible in the not-so-distant future.

Microsoft Purview has a cloud-based deployment on Azure.

The customers I've worked with vary from multinational data organizations with fifty thousand people to organizations with five hundred to less than a thousand people.

In terms of maintenance, my recommendation is to always keep on top of it, such as continuously scanning and being on top of it when building new apps and doing data migrations, but not necessarily in terms of updates. You should ensure encrypting your data as well, but from a maintenance point of view, Microsoft Purview is pretty self-sufficient, but you'd have to monitor it and not forget about it if you want to keep reaping the benefits.

I would recommend Microsoft Purview to others, but my advice is to ensure that the data layer underneath your organization is solid and that you're building a solid foundation. The success of any product or solution is dependent on a good foundation. You also have to ensure that you have the right people, the deployment is based on your industry, and you're meeting the standards, whether setting the solution up within a year or so. It's similar to building a house. Without the proper foundation, you're never going to finish building properly. Issues will crop up, and your home won't be properly aligned. However, if you build it entirely on a concrete, perfectly flat base, then it will be maintained well, and you can go forward with it.

My rating for Microsoft Purview is eight out of ten because it only requires limited improvement, and you won't find another solution better than Microsoft Purview in the market.

I'm a Microsoft consultant involved in the technical enablement of various Microsoft services.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Download our free Microsoft Purview Data Governance Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Microsoft Purview Data Governance Report and get advice and tips from experienced pros sharing their opinions.