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Technical Director at Progetti e Soluzioni
Real User
Intuitive, stable, customizable, and has a lot of powerful functions
Pros and Cons
  • "It is stable enough. It has a lot of powerful functions. It can also be customized with the DAX language. It is also intuitive enough and incremental. You can start with something simple, and then step-by-step, you can increase the reports and dashboards according to your needs."
  • "When you go to the cloud, its licensing is not intuitive. It is a little bit complex. When you have to purchase a new license, it is difficult to understand on their website what exactly you need to pay and how you can group. It is something that is applicable to all Microsoft products. They're not always so simple and clear when it comes to licensing. Their support can also be better in terms of explaining how they resolved an issue and what steps they took to resolve it. They are able to resolve the issue, but they can be better at explaining the approach they took to resolve the issue. It could have something in the direction of machine learning. It can have some kind of integration with machine learning where you can ask for some reports with natural language."

What is our primary use case?

We are using it for analyzing transactions. In the products that we develop and supply to our customers, there are some applications that are connected to payments. We analyze the trend of transactions or payments that are done in our system by our clients. We want to understand how our clients are using our solution and if there are some conditions that are making them use our product more than others. We also analyze who is paying and how much, and how and at what time are they using our system.

What is most valuable?

It is stable enough. It has a lot of powerful functions. It can also be customized with the DAX language. 

It is also intuitive enough and incremental. You can start with something simple, and then step-by-step, you can increase the reports and dashboards according to your needs. 

What needs improvement?

When you go to the cloud, its licensing is not intuitive. It is a little bit complex. When you have to purchase a new license, it is difficult to understand on their website what exactly you need to pay and how you can group. It is something that is applicable to all Microsoft products. They're not always so simple and clear when it comes to licensing.

Their support can also be better in terms of explaining how they resolved an issue and what steps they took to resolve it. They are able to resolve the issue, but they can be better at explaining the approach they took to resolve the issue.

It could have something in the direction of machine learning. It can have some kind of integration with machine learning where you can ask for some reports with natural language.

For how long have I used the solution?

I have been using this solution for two years.

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August 2025
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What do I think about the stability of the solution?

It is stable enough.

What do I think about the scalability of the solution?

It is easy to make it grow as a product. Our organization is not big. We have a total of 10 to 15 people who access this solution. We will continue to use it for sure. 

In general, we are producing applications that we sell to our clients in a SaaS model. All data of our clients is inside our database. The clients have to manage the service. All this data that they are loading in our server can have interesting information for them. So, we are using it to understand our clients and the behavior of the user.

How are customer service and support?

We had to use some support for licensing. They were fast enough, but sometimes, they were not very clear. We had a few calls with them. In the end, they solved the problem, but they didn't have a very clear approach. It was more of a communication problem. Their support can be better in terms of explaining how they resolved an issue and what steps they took to resolve it. 

How was the initial setup?

Its installation is easy on the cloud as well as on the desktop. You can also easily move and publish from desktop to the cloud. We had issues with licensing, but after you have received licenses, it is easy. 

It is also good how the data that is being collected on some servers for different data centers is automatically synchronized. It is easy enough to do automatic scaling or collect the data from the source and the publisher.

What about the implementation team?

We did it ourselves. At the moment, we are not using a consultant. It is intuitive enough for our use, and there is one type of analysis and one type of role. However, in the future, we might require a consultant for customizing the dashboard and the reports and splitting the data according to different roles. We would require analysis of different roles based on different sets of data. For machine learning, we'll surely require a consultant.

For its deployment and maintenance, we have three or four people for each specific competency. Some of them are more experienced in the data that has to be collected, and some of them are experienced in how data can be collected from the in-house server. There are also some people who are more competent in the business domain.

What's my experience with pricing, setup cost, and licensing?

We pay for users who are publishing on the cloud. The desktop version is free.

Its licensing is on a yearly basis.

What other advice do I have?

I would recommend this solution. It has many features that are good. It mostly needs improved licensing. 

I would rate Power BI a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1516839 - PeerSpot reviewer
Information Architect at a government with 10,001+ employees
Real User
A simple, flexible, low-code, and scalable solution for data integration and modeling
Pros and Cons
  • "It is a pretty straightforward and flexible solution for data integration and modeling. It is a low-code solution. When you are doing data integration, you can use the GUI, which is very simple and straightforward. You can also do very intricate custom queries and model it at different levels. It is very easy to use and scalable."
  • "It is kept very current, and there is an update literally every month. However, the interface changes quite randomly with no documentation, which is difficult at the domain and architectural level where you're planning things and engaging the business. Things change frequently, and you wonder where has the button for the new report gone. They should provide better documentation on interface changes. It should be better optimized. It is supposed to be a data integration tool, but it is doing relatively simple queries. It has its limitations. For example, you can only pull a number of columns. So, there is room for optimization on its ability to integrate multiple data sources. The desktop tool is very memory-intensive, and again, this is not documented clearly. It requires a heavy CPU and memory use, and it causes your operating systems to become unstable. I would like to see the ability to create datasets within Power BI. Microsoft is promoting Azure as a cloud solution, but it is dependent upon a desktop component, which seems a little bit deceptive. Data set is the basic element that you report from, but it has to be created on the desktop and then published to the cloud. So, you're in the cloud, and you create a data structure or the data flow, but you can't report from that. You have to leave the cloud, go to your desktop, create the data set on your desktop, and publish it to the cloud. You go back to the cloud and create your report by using that published data set, which is very non-intuitive. If you go to the Microsoft Power BI community, this is a common complaint across the entire community."

What is our primary use case?

We are using it for reporting, analytics, and data science. We have its latest version.

How has it helped my organization?

Microsoft's CRM platform has very limited reporting capabilities. Power BI was able to meet the business requirements for reporting and more in-depth analytics. It is a part of the Microsoft Ecosystem, and there is a straightforward connection from Power BI to CRM. 

What is most valuable?

It is a pretty straightforward and flexible solution for data integration and modeling. It is a low-code solution. When you are doing data integration, you can use the GUI, which is very simple and straightforward. You can also do very intricate custom queries and model it at different levels. It is very easy to use and scalable. 

What needs improvement?

It is kept very current, and there is an update literally every month. However, the interface changes quite randomly with no documentation, which is difficult at the domain and architectural level where you're planning things and engaging the business. Things change frequently, and you wonder where has the button for the new report gone. They should provide better documentation on interface changes.

It should be better optimized. It is supposed to be a data integration tool, but it is doing relatively simple queries. It has its limitations. For example, you can only pull a number of columns. So, there is room for optimization on its ability to integrate multiple data sources. 

The desktop tool is very memory-intensive, and again, this is not documented clearly. It requires a heavy CPU and memory use, and it causes your operating systems to become unstable.

I would like to see the ability to create datasets within Power BI. Microsoft is promoting Azure as a cloud solution, but it is dependent upon a desktop component, which seems a little bit deceptive. Data set is the basic element that you report from, but it has to be created on the desktop and then published to the cloud. So, you're in the cloud, and you create a data structure or the data flow, but you can't report from that. You have to leave the cloud, go to your desktop, create the data set on your desktop, and publish it to the cloud. You go back to the cloud and create your report by using that published data set, which is very non-intuitive. If you go to the Microsoft Power BI community, this is a common complaint across the entire community.

For how long have I used the solution?

I have been using this solution for about 18 months.

What do I think about the stability of the solution?

It is pretty stable. I haven't determined any major issues.

What do I think about the scalability of the solution?

It is very scalable. It fits perfectly with the larger Azure Data Lake reference architecture. Power BI platform is a fundamental piece, and it becomes scalable to use with other components within that reference architecture.

We're in the process of laying out a three-phase approach. Over the next year, its usage will increase from 50% to 75%. In terms of the number of users, we have around 150 users who are data scientists and data analysts. We have around 5,500 desktop users, and it is a part of 365, which is on every desktop. 

How are customer service and technical support?

There is a lot of online support. We also have Microsoft consultants on contract, and the support comes through them. Their support is very good.

Which solution did I use previously and why did I switch?

We also have IBM Cognos. We haven't switched. They're being used in tandem. There are different sets of requirements for two different solutions. 

How was the initial setup?

I wasn't part of the deployment, but my understanding is that it was pretty straightforward.

What about the implementation team?

We used a Microsoft consultant for implementation. Our experience was good. We don't have any maintenance crew.

What other advice do I have?

I would rate Microsoft BI a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Power BI
August 2025
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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Business Intelligence Developer at a manufacturing company with 51-200 employees
Real User
Great for monitoring and reporting
Pros and Cons
  • "Premium features that used to cost $5,000 per company per month recently became a lot more accessible. Microsoft recently implemented a per user feature in Power BI Premium; it's $20 per month."
  • "I would like to be able to use more predicting data science features without having to use R."

What is our primary use case?

Our primary use cases for this product are monitoring and reporting. I have some dashboards for the sales department and a little bit for operations. I'm going to create a new dashboard for marketing. 

What is most valuable?

What I like about Power BI compared to Tableau, for example, is that Tableau is mostly a visualization program, but Power BI is a more complete solution, because it has DAX, Power Query, and a presentation and graphic layer. So, I use it not only for reporting and graphic purposes on the frontend, but also for doing things like modeling. It is very flexible, a lot more flexible for than Tableau for what I need.

One of the things that I appreciate is that premium features that used to cost $5,000 per company per month recently became a lot more accessible. Microsoft recently implemented a per user feature in Power BI Premium; it's $20 per month. I'm investigating in that because I think the price is good. 

What needs improvement?

I would like to be able to use more predicting data science features without having to use R. If I were able to do most of the data science that I normally do inside Power BI without using R, I would decrease my use of R and mostly use Power BI. 

For how long have I used the solution?

I have been using Microsoft Power BI for four and a half to five years. I have been using it since they created in basically. I started using it when it was Power Pivot in Excel and as soon as they created Power BI, I started using it. 

What's my experience with pricing, setup cost, and licensing?

I recommend easing into Microsoft Power BI gradually. I started by creating models and graphics in Excel first. Then, when I learned a little bit about modeling, I started moving to Power BI and working there. 

So, I recommend starting with Excel and practicing there first. Power Pivot is the app that you can use in Excel for this kind of work. Before switching to Power BI, learn about data modeling and dashboarding in Power Pivot in Excel first. 

Which other solutions did I evaluate?

Before switching to Microsoft Power BI, I evaluated Tableau. It's a lot cheaper to use Power BI. The cost per user in Power BI is around $10 per month, while the cost per user for Tableau is a lot more expensive. That was a deciding factor for me. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1507608 - PeerSpot reviewer
New Build Completion & Commissioning at a energy/utilities company with 1,001-5,000 employees
Real User
Powerful, user-friendly, and easy to set up
Pros and Cons
  • "The product can go easily go and extract data and it can put it into any format."
  • "I'm not overly technical, and so I can't really speak to any shortcomings from a technical standpoint."

What is our primary use case?

We primarily use the product for running the reports and all data extraction in our organization.

What is most valuable?

The solution is a wonderful tool overall. 

Power BI is very powerful and very easy to use. Its user-friendliness is one of its most valuable aspects. It has a very nice user interface that makes everything easy to navigate.

The product can go easily go and extract data and it can put it into any format.

It's a very good data analytic tool.

The initial setup is pretty easy. It's pretty straightforward in general.

What needs improvement?

I can't say that anything glaring is missing from the offering at this time.

Microsoft is doing a lot of research on it and they're coming up with a lot of good release items.

I'm not overly technical, and so I can't really speak to any shortcomings from a technical standpoint.

I'd like to have more time with the solution to evaluate it to see if there's really anything missing. We don't really go in-depth with the product.

For how long have I used the solution?

I've been using the solution since about 2017. It's been a few years now.

What do I think about the stability of the solution?

The stability is very good. It's a Microsoft product and therefore they wouldn't put anything out that wasn't tested and worthy of release. There aren't bugs or glitches. It doesn't crash or freeze. It's quite reliable and offers good performance. 

What do I think about the scalability of the solution?

While the scalability is there, the cost is what you have to factor in. It has to scale as if there's more data, it needs to meet that demand and be able to extract and analyze it.  

How are customer service and technical support?

Technical support for the most part has been very good. They are helpful and responsive. We are satisfied with the level of support we receive. On a scale of one to 25, I would give it a mark of 20.

How was the initial setup?

We've found the initial setup to be pretty straightforward. It's not complex. A company shouldn't have too much trouble getting everything up and running.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact cost of the solution. It's not an aspect of the product I need to worry about.

I am aware that we currently have an enterprise license.

Which other solutions did I evaluate?

I personally haven't evaluated or compared any other solutions. I don't have any knowledge in terms of how it compares to other options.

What other advice do I have?

We are customers and end-users. We don't have a specific business relationship with Microsoft.

I would rate the solution eight out of ten overall. We've been pretty satisfied with the product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1509708 - PeerSpot reviewer
Project Manager at a computer software company with 5,001-10,000 employees
Real User
User-friendly with a straightforward setup and good stability
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "It seems that the solution could use more analytics to help users draw more contextual business insights. Right now, you need other solutions for that."

What is our primary use case?

We primarily use the solution to run our industry reports. We get the data from data warehouse we are creating. I use it to export the data.

We have been using Microsoft BI for one of the customers. That was completely in the customer environment. That's all. We did not have that solution for us in-house. However, we are working towards introducing it for our own purposes in the near future.

What is most valuable?

The product is very user-friendly.

The solution can be used with any BI tool you have.

The initial setup is pretty straightforward.

The solution has been very stable for our customers.

It appears the solution has the capability to scale, although we have yet to try to do so.

What needs improvement?

We have yet to implement the solution completely. We're still exploring features and capabilities. It's too early to discuss items that may be lacking.

It seems that the solution could use more analytics to help users draw more contextual business insights. Right now, you need other solutions for that.

For how long have I used the solution?

I've been using the solution for the past five years now. It's been a while.

What do I think about the stability of the solution?

The product has been quite stable so far. The performance is good. It's reliable. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

 We have not attempted to scale the solution yet. We are in the initial stage of exploring different features on it. We believe it to be a scalable product, however, we have not attempted it ourselves yet. We might in the future.

We don't have any customers on the solution right now as we are just trying to figure things out.

How are customer service and technical support?

We haven't used technical support. I wouldn't be able to speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

We are also using Tableau. We use Tableau right now, and we are likely introducing Microsoft BI in-house in the near future. For now, we just have customers that use it.

How was the initial setup?

We found the initial setup to be straightforward. It's not a difficult implementation and I wouldn't describe it as complex. A company setting up the solution for the first time shouldn't have any problem doing so.

What's my experience with pricing, setup cost, and licensing?

We're still in the process of licensing the model. We don't have it set up yet. My understanding is that we will pay for licensing on a yearly basis. I don't have the exact figures in terms of the costs.

Which other solutions did I evaluate?

Right now, I am looking to do a comparison between Tableau, Power BI, MicroStrategy, and Pyramid Analytics. I have not had a chance to really dig too deep into research.

What other advice do I have?

We are just customers and end-users. We don't have a business relationship with Microsoft.

We are using the most recent version of the solution at this time.

We're still exploring the solution and haven't fully implemented it yet.

I would rate the solution at an eight out of ten. It's very user-friendly and so far I have had a good experience.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Application Group Manager at OBASE
Real User
Scalable with various licensing options and offers good technical support
Pros and Cons
  • "Technical support is quite good."
  • "The licensing needs improvement. There needs to be a middle option between Pro and Premium versions."

What is our primary use case?

We primarily sell Power BI licenses. 

Mostly, we focus on the retail industry. Usually, we are using the Power BI reports for dashboards. We are also providing our customers with some data warehouse reporting. Basically, we do long-term categorization of stock and inventory numbers and sales figures so that they can compare the sales and stocks to the inventory numbers.

We tend to deal with physical inventory reports. We tend not to deal with the solution for financial operations.

What is most valuable?

The solution has different licensing tiers.

The product can scale if you need it to.

Technical support is quite good.

With the cloud deployment, there's no setup required.

The product works well for small or mid-level organizations.

What needs improvement?

The solution's stability could be improved. In the retail industry, due to issues with information updating and data uploading. Clients may end up pricing items wrong as they could accidentally base their choices on old or wrong data.

The licensing needs improvement. There needs to be a middle option between Pro and Premium versions. It could also be less expensive.

For how long have I used the solution?

While we have experience with Microsoft tools for the past ten years, I personally have had experience with Microsoft BI for the past two or so years.

What do I think about the stability of the solution?

The solution is not really stable. I've faced a lot of limitations especially in terms of some data flows updates. We have faced some exceptions. Right now, we have created a case for Microsoft in order to solve some problems we've been having as, right now, there's some sort of system fault.

While the platform is a little more stable, the big problem is the latency issues around customer updates.

In a recent project, in Sweden, we faced an exception in Power BI from the update path. Whenever we refresh the animations and the fact tables, we faced something that said we couldn't upload the data. After 20 minutes we tried to refresh again. We didn't change anything with our reports or platform or anything related to infrastructure or schema. We didn't touch anything. An yet, the data is updated successfully. That leads us to ask the question: what was the problem 20 minutes ago? We still don't know the answer.

That is why we need some stability for the update service. We are deciding some business decisions based on this data. If this data is not updated, we may decide to take the wrong path. 

This is very important in the retail industry. For example in the grocery field, sometimes with vegetables or fruits or other products, customers need to decide to change the prices within lock days. They need to decide, based on demand, if they should increase or lower prices. They can't make the correct decisions if the numbers don't update.  

What do I think about the scalability of the solution?

The scalability potential actually depends on your licenses. Microsoft provides three licenses. One of them is absolutely free. Another is called Pro. Yet another is per user or Premium. There is a huge difference between the Pro license and the Premium license. There is no need to scale the Pro license or other license models.

When you put the on-premise reports, you can scale out or scale up. It depends on your existing resources. However, in the services as a software (SaaS) version, it actually comes with Microsoft's units or Microsoft resources. 

How are customer service and technical support?

We have an ASFP agreement with Microsoft. As a Gold Partner, Microsoft is pretty good and responding automatically and helping us resolve issues.

If a partner does not have an ASFP agreement, they tend to have to go to forums or try to Google answers to their problems.

We are aware that sometimes when we make changes to BI, the solutions might be complex. There might be SQL involved, which needs to be taken into account, for example. We may have to look into other resources and other tools to see if there are interactions that are the issue. However, Microsoft is quite helpful as we work through issues. We're quite satisfied with their level of support.

Which solution did I use previously and why did I switch?

We also work with and sell MicroStrategy in Turkey. 95% of the MicroStrategy projects have been completed with our company. It is a direct competitor with Power BI. My company commonly does consulting for some small and medium markets and for that we recommend Power BI. Whenever we talk about enterprise-level solutions, the company we will use is MicroStrategy.

How was the initial setup?

There isn't much of an installation process, as the solution is on the cloud.

What's my experience with pricing, setup cost, and licensing?

There is a free license, however, it is limited. The Premium license and the Pro license functionalities are very different. Whenever we talk with our customers, they ask "Should we chose the Premium?" We say that "No, you don't need to, as it's too expensive. It is much more expensive than the Pro license." However, the Pro license functionality is not enough for some customers. There is no middle between Pro and the Premium. We need something in between.

The Pro license is maybe suitable for SMBs, small and medium-sized businesses. The premium version is ideal for companies that need to scale up and out.  

There also may be some additional costs that can drive up the price.

What other advice do I have?

I prefer this product and I suggest Power BI to all customers, however, we know that if Power BI is a new idea, we make sure to show company-specific data or analytics for analyzing the data and how this solution can analyze everything quickly. That said, it's not for everybody. If all companies tried to put all their reporting expectations in the Power BI, it would not fit their expectations.

It's not a standalone solution. You need other items in your toolbelt. You need, for example, something that can handle raw data, you need warehousing, et cetera.

In general, I would rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1262910 - PeerSpot reviewer
Global Director - HR Technology & Platforms at a manufacturing company with 10,001+ employees
Real User
Good visualization with an easy initial setup and good overall stability
Pros and Cons
  • "The fact that you can visualize items is great."
  • "The solution could be quicker at rendering data."

What is our primary use case?

We primarily use the solution for building dashboards, one-off analytics, and things of that nature that combine data.

How has it helped my organization?

The functions from a standpoint of generating analytics have been really helpful overall. That aspect has helped improve our organization.

What is most valuable?

In general, we are pretty pleased.

The ability to combine the data and to connect with pretty established platforms has been the solution's most valuable aspect to us. 

The fact that you can visualize items is great. The visualization power is very good.

The initial setup is straightforward.

What needs improvement?

I don't know if I can pinpoint any specific items that I don't like. However, the more connectors that they provide the better. 

I don't use it day in, day out to tell you if it has any kind of functionality items that may be open up for improvement opportunities. 

The solution could probably beef up items related to statistics and things to cover the gap between the advanced things that you can do with Tableau. Any kind of advanced statistical analysis would be very helpful in future releases.  

The solution could be quicker at rendering data.

For how long have I used the solution?

I've been using the solution for three years or so.

What do I think about the stability of the solution?

The solution is very stable. It's reliable. We've been happy with it. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution can scale well if you need it to. That shouldn't be a problem for any organization.

I'm not sure how many people are actually using the solution in our organization. Everybody has been kind of encouraged to leverage the platform on an ongoing basis. However, obviously, those that are holding jobs related to any kind of analytics are probably more prone to using it.

How are customer service and technical support?

I don't tend to deal with technical support. That's probably more on the IT team than on my plate and therefore I don't really know how their tech support works. I can't speak to their knowledgeability and response times.

Which solution did I use previously and why did I switch?

With our company, there were probably those that needed to do advanced analytics that were using solutions like Tableau or Excel.

How was the initial setup?

The initial setup is not complex. It's pretty straightforward. A company shouldn't run into any problems when it comes to setting it up.

What other advice do I have?

We have a pretty strong partnership with Microsoft and we tend to help them develop their product as well.

We are using the latest version of the solution at this time.

I would advise other organizations that the product has a lot to offer and therefore it's worth the investment and the effort.

I would rate the solution at a nine out of ten. Sometimes it could be quite at rendering data, however, overall, we've been happy with the results.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Business Analyst at a non-tech company with 10,001+ employees
Real User
An easy and flexible BI solution, but the dashboard could be better
Pros and Cons
  • "The Microsoft Power BI app is very good. It's also very flexible."
  • "The dashboard could be simplified."

What is our primary use case?

We use it mainly for Qlik Sense. We're using business interests analytics. Everyone from marketing to sales uses it. Microsoft BI is usually used for oversight.

What is most valuable?

Microsoft BI is easy and but not very user-friendly. But you can directly connect it to an Excel file. You can find out how many sites to look at and do it yourself directly. The Microsoft Power BI app is very good. It's also very flexible. 

What needs improvement?

The dashboard could be simplified. The service is currently good, but it could be better. If you compare it to Tableau and Qlik Sense, they are doing much better work. The ability of their dashboards is much better. The technical part is easy in Qlik Sense, where we can do some coding. It isn't easy in Power-BI.

Microsoft BI can be more user-friendly. Scalability is also a challenge for us because it's difficult to handle Power BI's dashboard.

For how long have I used the solution?

I have been using Microsoft BI for the last four years.

What do I think about the stability of the solution?

Microsoft BI is a stable solution. We haven't had any issues yet.

What do I think about the scalability of the solution?

It's not very scalable because it's difficult to manage the Microsoft BI dashboard.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

Their price is good.

What other advice do I have?

I would recommend this product to potential users. But if they have options, I would recommend one of the others.

On a scale from one to ten, I would give Microsoft BI a six.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
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