Microsoft Intune Reviews

The solution is used for managing all devices centrally and overall reducing administrative operations.

The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package.

In an upcoming release, I would like to see some kind of analytics report.

I have been using the solution for approximately six years.

The solution is stable.

I have found the solution to be scalable.

This solution can help you reduce operational tasks which will save you money.

I recommend this solution to others. We have a lot of customers that enjoy the solution.

I rate Microsoft Intune an eight out of ten.

We primarily implement the solution for our customers. It's mainly used by our clients for device management.

The product helps organizations have a model or place to allow users to access the corporate resources from any device that the user wants and in a highly secured way. That way, the data can be managed by the organization, whether the device is managed or not.

The mobile application management, MAM, is the most useful aspect of the solution.

The initial setup is very straightforward.

The solution is quite stable.

The product scales very, very well.

We've found the technical support to be excellent.

The legacy system management could use some improvement.

Reporting could be improved. It needs to be more expensive and robust.

Technical support could be a bit quicker to respond.

We've used the solution for two years. It hasn't been an extremely long amount of time.

The product is stable. Microsoft, obviously, is a stable platform. There are no bugs or glitches. It doesn't crash or freeze. It's reliable in terms of performance.

The solution is highly scalable. A company can expand the solution if it would like to.

I'd rate the solution at a four out of five. It's mostly quite good. They are helpful and knowledgeable. However, The response times could improve. In general, we are mostly satisfied with the level of service provided to us.

The initial setup is not overly complex or difficult. It is easy. The implementation is straightforward.

The deployment process is pretty quick. It takes a couple of days, and not quite a week.

We can implement the solution for our clients.

Being a deployment or being a technical resource, I'm not that good in the pricing. It's not an aspect o the solution I directly deal with. I can't speak to the specific costs to a company.

We are a global distributor for Microsoft. I am a consultant. I do deployment for my customers.

I'd rate the solution at an eight out of ten overall.

I would advise new users and organizations that they should follow the industry standard practices of configuring the policies and they can always highly rely on Microsoft for other security products as well.

It is very easy to use. It has a very easy interface.

They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular.

Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants.

I have been using this solution for around five years. I am using its latest version.

It is not very stable. Sometimes, it shows some inconsistencies across tenants. There is still room for improvement there.

It is scalable.

I have interacted with them. Their first response was fast, but after that, they were not that helpful. I would rate them a three out of five.

Microsoft Intune is the only solution I have used.

It is pretty straightforward. There is good documentation for that.

I would recommend this product. I would also recommend using the cloud-only solution if possible. Don't go for on-premises because it is not very consistent. Just stay on the cloud.

I would rate Microsoft Intune an eight out of ten.

The solution can be primarily used for mobile management. We're using the solution to enroll Windows 10 devices.

The policies on the solution are very good.

The process of enrolling devices is a useful aspect for us.

The features that allow us to control the devices are helpful.

The initial setup is not hard at all.

Technical support, in general, has been quite helpful.

We've found the configuration capabilities to be quite good.

So far, the solution is fast and has an intuitive interface.

The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time. They should be getting better in the application input on that platforms. It's an aspect that could use some improvement.

Other than that, I can't recall the solution lacking any features. Overall, we've been happy with the offering.

I've used the solution in the last 12 months. We've been using it for one year, more or less. It hasn't been a very long time just yet.

The stability of the product is quite good. there are no bugs or glitches. It doesn't crash or freeze. The performance is reliable. 

We do plan to increase the use of the solution over the coming year. Our intention is to scale a bit. We don't plan on switching products anytime soon.

I've dealt with technical support in the past, and I'm quite satisfied with them. They are knowledgeable and responsive. I have no complaints.

We did not previously use a different solution. We've only ever used Microsoft Intune for these current use cases.

We found the initial setup to be quite easy and straightforward. It's not complex. If a company wants to set it up themselves, they shouldn't have an issue doing so.

The deployment didn't take very long. It was a pretty quick process overall. 

I can't speak to any aspect of the pricing. It's not something I handle. I don't deal with licensing and therefore don't know if it is expensive or reasonably priced.

I've been testing the solution. I'm a customer and an end-user. My company does not have a business relationship with Microsoft.

In general, I would rate the solution at an eight out of ten. We've been happy with the capabilities overall.

We are partners with Microsoft Intune as well as customers. 

The valuable feature of this solution is its ease of use. 

I find the solution quite old school with not many features. Managing devices is a little complex when they are not Microsoft projects. Additional features I'd like to see would include Wi-Fi and network security.

It works pretty well for us.

The configuration and pricing can be improved. It would also be better to meet with people in the country and teach us how to manage personal information because we will not look at or touch any personal information. They should teach us about managing personal information and make it really easy for us.

Pricing can be improved.

On a scale from one to ten, I would give Microsoft Intune a ten.

I use Microsoft Intune to manage iPhone devices that we currently deploy to the end-users, and I manage all that. Right now, we're running close to about 60 devices. 

But eventually, what we want to do is go ahead and enroll the Windows platform on that as well because there's only one license per user that can deploy up to five devices. That is going to be my next migration roadmap. We're going to be managing laptops through it as well. So it would be Windows 10 platform along with the iPhones.

I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices. I also like how one user license allows up to five devices.

I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved.

I have been using Microsoft Intune for about eight months.

I would say that it's a stable solution.

It's definitely scalable because one single-user license can allow up to five devices to be added. We're going to be rolling some laptops out, and we can definitely work with either an Android or an iPhone. It doesn't matter which device. 

It's scalable to that point, and the fact that only one user license will allow up to five devices, I think that's something that we would be looking to do, and we're definitely happy with it.

I've dealt with Microsoft way too many times, and needless to say, I'm not too fond of Microsoft support most of the time. I've always had a better experience with Workspace ONE and VMware, and they're very good with their support. Microsoft support can definitely use a lot of improvement.

With Apple Business Management, we can pre-deploy everything, and we can manage everything on the phones with the lockdown. With Workspace ONE, I couldn't lock down the email profile and make it accessible only on certain devices. 

Especially with Office 365, this became the biggest issue because we couldn't lock down the profiles per device space. When I worked with VMware, I worked with Microsoft Office for a couple of weeks continuously to figure out a solution and couldn't find one. 

That's when we decided to go with Microsoft Intune management because we could lock it down to just those devices. Otherwise, it was locked, and our tenant is a government tenant, and we don't allow any external access to our tenant.

That was the issue I was having with Workspace ONE. Workspace One couldn't integrate Office 365 applications the way I wanted it to.

The initial setup was straightforward. I actually prefer Microsoft Intune over VMware Workplace ONE because it's a bit more complicated. The setup was also easy because I've worked with Intune before.

It's not a server license. It's an end-user license. Because it's an end-user subscription and it's on a monthly basis, and because we're a government tenant and have a lot more scalability and users, we use it monthly. 

We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor.

I would definitely say that you need to work with Apple Business Manager first. If you don't set up that account first, you will run into some issues, especially if you're doing a managed profiles on it. 

Just make sure you do your homework before you get started because there are a lot of prerequisites. If you miss them and you don't do it, then you run into issues, and then you're literally recreating the same work you've already done.

On a scale from one to ten, I would give Microsoft Intune an eight.

We use Microsoft Intune for application deployment and for some of their security policies and end-devices policies. We also use it for patching. Patches for Windows 10 devices and MacOs, we're still figuring out what to do because we don't have many options on Intune for Mac operating systems. Patching and looking for OS deployment as well. Operating system deployment.

Within our organization, there are roughly 150 users, using this solution.

We use Microsoft Intune on a daily basis. What Microsoft does, is it releases patches every month. The device hash reports to Microsoft Azure Intune. If you want it to receive patches or policies, which you have created on Intune and you have deployed, then the device will receive the policies and patches only if it's online and connected to the internet. Whenever the device is online and connected to the internet, it's connected to Intune. You don't have to worry about having an additional agent or anything on your devices.

Patching for Windows in operating systems is great. Most organizations are going remote now due to this pandemic, so patching is one of the most feasible solutions we can think of — patching end-user devices. Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great. Deploying the security policies to the devices. 

There needs to be more support for Mac operating systems. Support for patching, because we have very few, or minimal options from Intune for patching Mac operating system.

In the next release, I would like to see better compatibility for Mac operating systems — that would be really helpful. Also, if the support for Mac was as flexible as it is for Windows, that would be really appreciated.

Personally, I have been using this solution for the past 13 months.

I haven't experienced any issues relating to stability.

We have spoken to the technical support on a few occasions. They have only ever provided us with minimal information. 

We used to use a SCCM or System Center Configuration Manager tool; it was also provided by Microsoft, but it's an off-prem tool. You need an on-prem setup and a server operating system and everything. On that server operating system, you can install this tool and start using it. We also used another tool called Automox, which was a patching tool. It's only meant for patching devices, different operating systems, Linux operating system, Windows, Mac operating system; however, it didn't have support for mobile devices.

The initial setup is a very simple process. You don't have to do anything on on-prem. Since it's a solution from Azure, it's a software service. You just have to buy the subscription. You just need to have the license in place and then you can just start using it. There is not much setup involved. If you want to integrate your Azure solution with your on-prem solutions, then you have to do a bit of integration.

If you're going with standalone Intune, you don't have to think of setting up anything. You can just use it, pay for whatever your problems are, find a solution for that, and start using it — that's all. You don't have to worry about the setup for standalone Intune.

All maintenance is handled by the vendor.

Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based. If you're providing device-based support, you need to buy a device pertaining license. If you're providing support for users, then you have to go with user licenses. If are integrating Intune with FSCM, which is an on-prem tool, then the same scenario comes in either devices or users.

If you are providing support only for devices, like device-based policies, with Intune, there's a type of policy that allows you to deploy to either the devices or users. If you're looking for a solution where only devices can receive it, rather than users, in that case, you need to purchase only one license for Intune — I'm talking about integrating Intune with FSCM. You only need to purchase one license. Since you have already purchased FSCM on-prem, Microsoft has that flexibility; you can extend those licenses with the devices as well when you're integrating the devices with Intune. I don't know about the pricing, but I know about the licenses.

I would absolutely recommend Microsoft Intune. Currently, I would definitely recommend any cloud solution. Most organizations were actually using on-prem solutions for managing their enterprise devices. Now, since everything is remote, people are confused. How can they manage their devices the same as they were before this pandemic? If they find Intune very pricey, they can go with another cloud solution. Intune it's very user-friendly. You just have a screen and console and you can just go in and start deploying anything. All you need are the user guides, which are fully-available with Intune.

Intune is a very good cloud solution for managing devices. They could actually make it better by putting everything together, in one place, like other MDM solutions are doing. If you compare Intune with VMware, VMware also has an MDM solution called AirWatch. Intune should compare itself with other MDM solutions and try to bring up those features as well. For right now, I would just say it's a very good solution for managing remote devices.

On a scale from one to ten, I would give this solution a rating of six.