Microsoft Azure API Management Reviews

The Azure Active Directory Synchronization is quite good.

They should improve the inbuilt policies that they have and that should properly create a deployment architecture as well.

We have been using Azure for about a year. 

It is stable.

It is scalable. 

The price could be lower.

At the end of the day, all the products are one and the same, just that some of them have more features than others. That's all.

I would rate Azure a seven out of ten. Not a ten because I would like for them to improve on the number of policies it has inbuilt and for it to have better deployment architecture.

Our primary use case is to provide API mapping for our clients. We're a customer of Azure and I'm a system analyst. 

The most valuable feature of the solution is it's simplicity. It's easy to set up and is very well integrated with the Azure environment.

In terms of improvement, it would be helpful if they could develop an on-premises option. 

I've been using this solution for one year. 

I would rate this product a seven out of 10. 

Our primary use case is for managing internal APIs, for ordering process APIs and in general process APIs, and resource manipulation APIs. We need an API management to get a better overview, and this is one use case with analytics parts. Another use case is security, being able to rotate API keys and to manage access at a signature point. Finally, we also have the developer portals with the self-service capabilities so that developers can request access to APIs through a developer portal and manage their own keys.

We are still in the ramp-up phase, so currently we have actively two or three guys using it. We're planning to increase usage. We're in partnership with Microsoft and I'm an enterprise architect. 

It's not the best product on the market which makes it difficult to pick a particular point that we like the best. It could be the integration in the Azure portal. In the Azure cloud it's directly connected with Azure ID, so if you stay in the Azure ecosystem, this user concept is an advantage. The solution also allows you the possibility to use VPN technology and things like that to connect your gateway directly with on-prem services and that's a valuable feature. And compared to other solutions the price is outstanding. 

R&P, the publishing process could be improved. They are currently restructuring it, I believe.
I'm not technical but we noticed that the old developer portal got deprecated and they're introducing a new one. It's not polished and still requires some development. It's the same with the publisher portal which I believe they've now integrated into the Azure portal. They're just starting to work with hybrids so it still requires input. 

It would be helpful if they were to include additional features and clearer configuration when it comes to API policies.

I've been using this solution for seven months. 

The SaaS offering is stable but the hybrid isn't stable yet. It's under development.  

By definition it's scalable, but I know there's a hard limit in requests per second. But this is officially documented in the price of the product so it is scalable but with limits. I believe for a scalable solution, probably KANN Enterprise would be best.

For beta, customer service was kind of difficult. But I think that we haven't gone further than the first level. It's a process, they first have to narrow down your requirements, it's not direct access to support with direct feedback. It will take time. 

This is the first solution we evaluated and we chose it mainly in order to gain experience which is why we called it an experience project rather than a proof of concept project. We figured out that for our productive usage, we will select a different vendor.

I believe the initial set up is straightforward via the Azure portal. But setting up the policies for the APIs and all of that, I can't say. I've had feedback from a colleague working with it that at some point he wished things would be easier but I don't have first hand experience. 

As mentioned, this is the only option we looked at. We chose Azure because it's easy to deploy and it's cheap. It's a good starting point and if they develop it further, it might be good for productive usage, especially if you are planning to use it as an API management platform for the services that are running in Azure. I think then there's no question.

I would rate this product a six out of 10.  

Using an API management tool was new for us and it's definitely brought us a lot of value since implementation.

The way the solution integrates with other Azure services is its most valuable aspect.

The portal where we publish the APIs could be improved. Maybe this is because we didn't configure it. It is quite easy to bypass API management because we have a lot of information shared on the portal, where we publish our APIs. I worry there is potential for a security breach in the API publishing. There needs to be more security available on terms of the way we publish them.

We've been using the solution for three years now.

The solution is quite stable. We have no issues with it. there have been no crashes and we haven't experienced bugs or glitches. It's been quite reliable.

The solution is totally scalable. If a company needs to build out the solution to expand it, they can do so easily.

Support is very good. We have a direct line of contact with Microsoft product management's technical support. Contacting Microsoft has been very easy. It's perfect.

I did not participate in the installation. However, from the information I have received, it was quite difficult. It wasn't difficult because of the solution itself but because, for us, it was a totally new solution. We had no experience with it. If a company has a lot of experience with Azure API Management, it would be rather straightforward.

The pricing of the product is reasonable. It was one of the selling points for us when we were looking for a solution for our company.

We did evaluate a few other solutions before ultimately going with Microsoft. We looked at MuleSoft, for example, but it was a totally new environment for us. Another solution didn't have the level of maturity we wanted in a cloud product. Microsoft was also new, however, we had a lot of contacts there and we had all of their interfaces. After looking at the pricing and features, it ended up being the best option.

So far, we've been very happy with the solution.

I'd rate it eight out of ten overall.

We are publishing microservices using API management. We have created various packages and policies that we are applying over there. We have also created a portal for developers so that they can see what we are doing.

The most valuable feature is the developer portal, which has source code examples in various programming languages to help developers learn the API.

It is possible to combine APIs and make a new product, which is a very good feature.

It is very user-friendly and easy to use. 

This solution is only available as a cloud-based deployment and it would be very helpful to have an on-premises version. This is driven by the fact that some of our clients have specific requirements and they do not want to be on the cloud.

I would like to have an administrator's option that shows me API usage and can generate bills that I can send to my customers. Currently, our customers can see the usage but not how much it is going to cost. For example, assume that you get 100 calls for free and then 100 more free each month, but after than, each call costs twenty cents or one cent, whatever the price is. The administrator can generate reports when the bills are available and can charge them to the customer. This could be done with a monetization module, which would be better than the manual calculations that we have to do now.

I have been using Azure API Management for almost one year.

I think that this is a stable solution.

Microsoft handles the scalability so you don't need to worry about it.

Microsoft's technical support is okay. On a scale from one to ten, I would rate them an eight.

Your first response will be fast but after that, it will be slow. Then, the technician might just say that they are not the right contact. From opening the ticket until final closure will take time. Generally, it takes the experts some time to comment. Unfortunately, everywhere is like that.

We did not use another API management solution prior to this one. We were developing applications and then moved into APIs.

The initial setup is very simple. Within a few days, one can understand completely how to use it. It does not require deployment because it is available on the cloud and everything is ready. In fact, there is no installation at all.

It will take some time to onboard your API and define your policies, such as those for security. It should take about ten minutes to get up and running.

We considered other options; however, our client is mainly a Microsoft shop and they were already using Azure for various things. As such, we did not fully evaluate other options. 

This is absolutely a solution that I would recommend for others.

I would rate this solution a nine out of ten.

We use the product for managing APIs - for internal as well as for external communication.

Furthermore we enable transparency, governance and re-use.  

- Being a PaaS component it helped reducing maintance efforts
- Homogenous solution for information exchange between internal and external stakeholders 

The most valuable feature would be the easy integration into the entire Microsoft environment, like Access Directory, the collaboration tooling, the development tooling, basically the integration into the Microsoft universe.

Multi-tenant functionalities is missing from the system, especially when it comes to purpose specific requirements such as CI, branding, language, content structure. If you're aware of the details of API Management provided by Azure, there are two areas. One is for developers, and the other is for consumers. In order to support the best, or all the different use cases we have, the multi-tenant support would be appreciated.

I've been using the product for about three years. 

The product is stable, it's good. It depends a little bit on the tier, on the different settings, and different customizations that are possible. But in general, it's a stable solution.

Technical support to a certain extent is good, it's available in the internet, if you wish. The moment you need to reach out for serious technical support in terms of incidents, or on-site support, or whatever, it becomes a little more challenging.

The initial setup for us was easy. It helps that we have Azure knowledge within the company.

Understand the different Tiers (from small to large including VNet-integrated express route)

Start small and be aware that the developer version has all features enabled which also requires the highest possible Tier.

Approach API Management in the two areas "tooling" and "governance".

Tooling required end-to-end thinking from a developer, consumer and infrastructure perspective. For each multiple examples can be shared.

For governance start with the obvious fitting to your organization. Do not follow all recommendations from the start, hence expect an iterative approach.

I would recommend this product and would rate it an eight out of 10. 

We are a software firm and this is one of the solutions that we provide for our customers.

The package as a whole is useful for our customers.

The API gateway, when it is deployed, is not as robust as Apigee.

I would like to see better scalability and better performance. Performance is important for us.

I have been using Azure API Management for the past two or three years.

Stability-wise it has a ways to go, although it has also come a long way since we first started using it. The issues that we have had are related to performance. Otherwise, it should be fine.

Scalability is something that is still maturing.

I have been in contact with Microsoft technical support and I would say that it's good overall.

We have also used Apigee and Azure API Management is not as robust.

I would not say that the initial setup is easy or tough, but in the middle. It can be difficult in that you need to know the components in order to use this solution to its full extent.

The length of time required for deployment depends on the use case and what we are building. It can take a month or sometimes, three months.

We do not use one particular feature over another. Rather, it is the whole package that is useful.

I would rate this solution a six out of ten.

We use the cloud model. Our primary use case is for integration between different systems. There are many use cases for the API management tool, but the most common scenario is integration between different systems.

The ease of setting up a new solution is the most valuable feature. It's very easy to set up a new solution and to deploy it to production.

The developer console for external users could be improved, especially in the testing site. I would like to see the security management for the APIs to be more granular.

It is very stable.

It's quite scalable. We've tested it in different little scenarios and it's quite scalable.

For deployment, I would advise a specialist. There is no need to dedicate any staff to the maintenance of the solution.

I would rate their technical support an eight out of ten. It could use a bit of improvement. 

I previously used RabbitMQ for another project. Both solutions have different approaches. One can work on-premises. On the whole, I still prefer is Azure API Management. I believe it's an easier solution set up and run.

The initial setup was very straightforward and simple. The deployment only took a few hours. 

I deployed the solution myself. 

I would recommend this solution to someone considering it. I would rate it a nine out of ten.