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reviewer1884744 - PeerSpot reviewer
Principal Software Engineer at a financial services firm with 501-1,000 employees
Real User
The best tool for cloud-built services
Pros and Cons
  • "Azure APIM's best features are its straightforward access management (it's a single point of access for all monitoring and logging and for policy implementation) and its integration with the Azure Cloud infrastructure."
  • "In the next release, Azure APIM should include deployment in various environments and CI/CD for deployment."

What is our primary use case?

I mainly use Azure APIM for access management.

What is most valuable?

Azure APIM's best features are its straightforward access management (it's a single point of access for all monitoring and logging and for policy implementation) and its integration with the Azure Cloud infrastructure.

What needs improvement?

In the next release, Azure APIM should include deployment in various environments and CI/CD for deployment. They could also improve their access management portal.

For how long have I used the solution?

I've been using Azure APIM since 2017.

Buyer's Guide
Microsoft Azure API Management
May 2025
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?

Azure APIM is pretty stable.

What do I think about the scalability of the solution?

Azure APIM is scalable.

What other advice do I have?

If your services are built on the cloud, I think APIM is the best tool. I would rate APIM eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1105656 - PeerSpot reviewer
CEO at a tech vendor with 11-50 employees
Real User
Flexible, quick to deploy, and integrates well with the other Azure products
Pros and Cons
  • "This solution is very flexible, and it's very compatible with the other Azure products."
  • "The developer portal can be improved."

What is most valuable?

This solution is very flexible, and it's very compatible with the other Azure products.

What needs improvement?

The developer portal can be improved. There should be more resources available for the developers.

Better integration with third-party products would helpful.

For how long have I used the solution?

I have been using Microsoft Azure API Management for two years.

What do I think about the stability of the solution?

This is a stable product and we intend to continue using it in the future.

What do I think about the scalability of the solution?

We have more than ten users and there are five developers.

How are customer service and technical support?

The support for Azure is excellent and we are satisfied with it.

How was the initial setup?

The initial setup is very simple. It doesn't take longer than one or two hours to deploy.

What about the implementation team?

A consultant assisted us with the deployment.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure API Management
May 2025
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Technology Architect Manager at ESB
Real User
Has good Active Directory Synchronization but the inbuilt policies need improvement
Pros and Cons
  • "The Azure Active Directory Synchronization is quite good."
  • "They should improve the inbuilt policies that they have and that should properly create a deployment architecture as well."

What is most valuable?

The Azure Active Directory Synchronization is quite good.

What needs improvement?

They should improve the inbuilt policies that they have and that should properly create a deployment architecture as well.

For how long have I used the solution?

We have been using Azure for about a year. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. 

What's my experience with pricing, setup cost, and licensing?

The price could be lower.

What other advice do I have?

At the end of the day, all the products are one and the same, just that some of them have more features than others. That's all.

I would rate Azure a seven out of ten. Not a ten because I would like for them to improve on the number of policies it has inbuilt and for it to have better deployment architecture.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Integration Architect at a wellness & fitness company with 5,001-10,000 employees
Real User
Easy to use compared to other products and enables us to manage the API
Pros and Cons
  • "It's easy to use compared to other products. It's easy to set up."
  • "Other products have more customization options."

What is our primary use case?

We use it to manage the API. We have a backend API with service in the backend. We use API Management in the front to manage the vendors. They can do their own testing. It's quicker for us to put in the specifications so we can knock off the responses. We build the specs and then get an external developer to start the development without the web service being ready. 

We also use it for the security and for the clock in features.

What is most valuable?

It's easy to use compared to other products. It's easy to set up.

What needs improvement?

Other products offer more customization options. 

For how long have I used the solution?

I have been using this solution for six months. 

What do I think about the stability of the solution?

We haven't had any issues with it since we set it up. It's quite stable. 

What do I think about the scalability of the solution?

We don't need to worry about scalability. We just use it. It works on demand because it's on the cloud. 

How are customer service and technical support?

We are not a Microsoft shop, we just started using it. We haven't contacted technical support yet. 

Which solution did I use previously and why did I switch?

I also used Tibco Mashery. There aren't so many differences. The biggest difference is that you can run it on-prem while you can't do that with Microsoft Azure API Management. 

How was the initial setup?

The initial setup was pretty straightforward. It took less than one day, around a couple of hours total. It's pretty quick. I deployed it myself with some product documentation. 

What other advice do I have?

You can't use this on-premise. If you want to run on-premise you would have to get a different product. Other than that, it's easy to use and start up. There is a lot of support available from the community online. You can do a domain name yourself with Microsoft, as opposed to other products where you need to contact support in order to set up a domain. 

I would rate it an eight out of ten.  

I can't give a ten out of ten because I'm not experienced enough with it. So far so good, though. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1314810 - PeerSpot reviewer
System Analyst at a tech services company with 51-200 employees
Real User
Simple to use and well integrated; an on-premise option would be helpful
Pros and Cons
  • "It's very well integrated with the Azure environment."
  • "In terms of improvement, it would be helpful if they could develop an on-premises option."

What is our primary use case?

Our primary use case is to provide API mapping for our clients. We're a customer of Azure and I'm a system analyst. 

What is most valuable?

The most valuable feature of the solution is it's simplicity. It's easy to set up and is very well integrated with the Azure environment.

What needs improvement?

In terms of improvement, it would be helpful if they could develop an on-premises option. 

For how long have I used the solution?

I've been using this solution for one year. 

What other advice do I have?

I would rate this product a seven out of 10. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head - Data & Digital Service line(s), BFSI Cluster at slk software
Real User
Good technical support, but the scalability and performance need to be improved
Pros and Cons
  • "The package as a whole is useful for our customers."
  • "I would like to see better scalability and better performance."

What is our primary use case?

We are a software firm and this is one of the solutions that we provide for our customers.

What is most valuable?

The package as a whole is useful for our customers.

What needs improvement?

The API gateway, when it is deployed, is not as robust as Apigee.

I would like to see better scalability and better performance. Performance is important for us.

For how long have I used the solution?

I have been using Azure API Management for the past two or three years.

What do I think about the stability of the solution?

Stability-wise it has a ways to go, although it has also come a long way since we first started using it. The issues that we have had are related to performance. Otherwise, it should be fine.

What do I think about the scalability of the solution?

Scalability is something that is still maturing.

How are customer service and technical support?

I have been in contact with Microsoft technical support and I would say that it's good overall.

Which solution did I use previously and why did I switch?

We have also used Apigee and Azure API Management is not as robust.

How was the initial setup?

I would not say that the initial setup is easy or tough, but in the middle. It can be difficult in that you need to know the components in order to use this solution to its full extent.

The length of time required for deployment depends on the use case and what we are building. It can take a month or sometimes, three months.

What other advice do I have?

We do not use one particular feature over another. Rather, it is the whole package that is useful.

I would rate this solution a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user692298 - PeerSpot reviewer
Business Integration Architect & managing partner at a tech services company
Consultant
Policies allow us to control and enrich the API behavior without code changes.
Pros and Cons
  • "Monitoring: It gives us a detailed overview of how clients are using the API and it allows us to see the consumption trends in real-time."
  • "The documentation and configuration of APIs."
  • "There were no scalability issues."
  • "Security could be improved."

What is most valuable?

  • Monitoring: It gives us a detailed overview of how clients are using the API and it allows us to see the consumption trends in real-time.
  • Policies: It allows us to control and enrich the API behavior without the need to make code changes
  • The documentation and configuration of APIs.

How has it helped my organization?

Internally, we use this product to give our employees a catalog of all the APIs that we implemented over the years. They get detailed documentation on how to use those APIs and can develop their own solutions on top.

What needs improvement?

Security could be improved.

For how long have I used the solution?

I have used this solution for a year.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How is customer service and technical support?

I would give the technical support team a rating of eight out of 10 .

How was the initial setup?

The setup was straightforward, setting up a basic API management portal is only a few clicks in the Azure Portal. Once it is set up, the APIs can directly be added by just importing the Swagger file.

What's my experience with pricing, setup cost, and licensing?

The developer and standard pricing tiers of Azure API Management are very competitive compared to other products. If a customer wants to expose their internal APIs to the Azure API Management Portal, then they would require a VPN connection which requires the Premium Pricing tier. This can be expensive and we currently recommend our customers to not use a VPN connection, i.e., if they don’t need additional Premium features; and we suggest they expose their APIs publicly through other technologies such as the relay services.

What other advice do I have?

Learn how policies work since this is where the real added value of Azure API Management is.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Sr Software Architect at a tech services company with 501-1,000 employees
Consultant
It offers API gateway features and AD integration. An IaaS option should also be offered.

What is most valuable?

  • API gateway features
  • AD integration
  • Access management capabilities
  • Usage plans
  • Quotas for APIs, etc.

How has it helped my organization?

It is a simple and effective way to enable micro-services architecture. The Standard Tier is cost effective.

What needs improvement?

  • An IaaS option is needed. The SaaS option limited our requirement, as we wanted more control on our data, and integration with our virtual LAN. Integration with our VLAN was possible only with the premium version and expensive gateway controllers.
  • PCI compliance

For how long have I used the solution?

I evaluated it for one month.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is 7/10.

Which solution did I use previously and why did I switch?

I did not previously use a different solution. However, I evaluated other API gateways and shortlisted ForgeRock - OpenAM/OpenIG, because it has an IaaS option.

How was the initial setup?

Initial setup was fairly straightforward; excellent documentation.

What's my experience with pricing, setup cost, and licensing?

The Standard Tier is cost effective.

Which other solutions did I evaluate?

Before choosing this product, I evaluated NGINX, Apigee, and ForgeRock (OpenAM/OpenIG).

What other advice do I have?

Code impact: Required services to import Swagger library.

Being SaaS, if you are running services on IaaS, communication between APIM and your services will be through the public internet (if that’s a cause of concern).

APIM was available in classic mode only (as of April 2016). Our infrastructure was ARM. Connectivity was complex and expensive.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.