MADHAV CHABLANI - PeerSpot reviewer
Consulting Chief Information Officer at Tippingedge
Real User
Top 5Leaderboard
API management platform which offers scalability, stability, and easy integration
Pros and Cons
  • "Easy to integrate API management platform. It is a stable and scalable solution."
  • "Performance issues from this platform need to be sorted out."

What is our primary use case?

We are in the healthcare industry, so all the applications which are related to one hospital, it binds to Microsoft Azure API Management, and this is our use case for it.

What is most valuable?

I like the integration function of Microsoft Azure API Management. Integration of this solution is easy.

What needs improvement?

There's some area for improvement for this solution's performance. Sometimes it can be challenging. We're working with design patents and we're hoping to see the performance issues sorted out.

For how long have I used the solution?

We've been working with Microsoft Azure API Management for a year now.

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What do I think about the stability of the solution?

Microsoft Azure API Management is a stable product, but we have not been able to test it yet on a multi-cloud environment.

What do I think about the scalability of the solution?

Microsoft Azure API Management is scalable. There are no issues with its scalability.

How are customer service and support?

Microsoft has a good technical support team. They are very helpful.

How was the initial setup?

Integration of this solution is easy. I won't call it an initial setup. It's an integration.

Which other solutions did I evaluate?

I was able to work with Apigee.

What other advice do I have?

We used Microsoft Azure API Management only in the Microsoft environment, but not in a multi-cloud environment.

Microsoft Azure API Management is cloud-based, in particular, it is a single cloud centered around Microsoft components and not on the Cross components.

I have no idea on how long it took to implement Microsoft Azure API Management. The testing and development team is the best resource on how long it took.

The number of users of this solution in the group I'm associated with is 300,000. Increasing the number of users will depend on the mergers and acquisitions, and how the group is doing.

For maintenance, we have a backend support team that handles application support. The major point is that if the API has a lot of issues, particularly in data silos, Microsoft Azure API Management has made it more convenient to manage those.

We're still trying and testing the integration function of this solution, and we're also trying to go deeper into its performance.

My rating for Microsoft Azure API Management is a nine out of ten.

I don't have any variance data with Apigee. Apigee is better than Microsoft. I have more numbers for Apigee compared to Microsoft.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Prabakaran SP - PeerSpot reviewer
Software Architect at a financial services firm with 501-1,000 employees
Real User
Reasonably priced, and offers quick technical support
Pros and Cons
  • "Most of the features are valuable to me."
  • "I could that the UI could be improved."

What is most valuable?

Most of the features are valuable to me. We are actively exploring the monetization aspect of Azure, and we are also working on a proof of concept to accomplish this.

What needs improvement?

The only complication I encountered was configuring the authentication in the API Management. That was a little difficult for me, but it gets better after that.

I could that the UI could be improved. All services have the use of Visual Studio to do the coding and to change the configuration. It would be beneficial to include that with Microsoft Azure API Management.

For how long have I used the solution?

I have been working with Microsoft Azure API Management for more than two years.

What do I think about the stability of the solution?

Microsoft Azure API Management is a stable product.

What do I think about the scalability of the solution?

It is easy to scale Microsoft Azure API Management.

How are customer service and support?

We have fast-track support from Microsoft, which we do receive.

We are satisfied with the technical support of Microsoft.

How was the initial setup?

The initial setup was simple, with no complications, other than the configuration of the authentication in the API Management.

What's my experience with pricing, setup cost, and licensing?

Since everyone is isocentric here, it is reasonable for me. Rather than getting complicated with other licensing, and other products' licensing. There are many, many different types of licensing available in other products, such as perpetual for ten users. If you want more than ten users, you'll have to pay a higher license fee. As a result, we are not falling into those kinds of traps. Previously, we had to pay as you go.

What other advice do I have?

I would rate Microsoft Azure API Management eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Azure API Management
April 2024
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General Manager at HCL Technologies
Real User
Top 5
Flexible, user-friendly, and has rich documentation and guides for configuration and usage
Pros and Cons
  • "What I like most about Microsoft Azure API Management is that it's flexible and user-friendly. The solution also has rich documentation and guides available, so users can configure and use it."
  • "What would make Microsoft Azure API Management better are more APIs. They keep updating their APIs, but it would be better if the solution had more APIs for the services and more integration with other platforms."

What is our primary use case?

We use Microsoft Azure API Management for integration. We use it for managing, monitoring, and integrating with other systems, for example, for asset management and monitoring tools. If we want to integrate or enable monitoring and management, we use Microsoft Azure API Management.

What is most valuable?

What I like most about Microsoft Azure API Management is that it's flexible and user-friendly. The solution also has rich documentation and guides available, so users can configure and use it.

What needs improvement?

What would make Microsoft Azure API Management better are more APIs. They keep updating their APIs, but it would be better if the solution had more APIs for the services and more integration with other platforms.

For how long have I used the solution?

I've been using Microsoft Azure API Management for the last six to eight months.

What do I think about the scalability of the solution?

Microsoft Azure API Management is a scalable solution. You can customize it, and you can also use your scripts with it.

How was the initial setup?

The installation process for Microsoft Azure API Management was easy.

What's my experience with pricing, setup cost, and licensing?

I don't remember licensing information or costs for Microsoft Azure API Management.

What other advice do I have?

Microsoft Azure API Management is used by over a hundred development teams for developing solutions, including integrations. Currently, there's no plan to increase its usage.

I would recommend the solution to other people who want to start using it.

I would rate Microsoft Azure API Management eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Software Engineer at a financial services firm with 501-1,000 employees
Real User
Top 20
The best tool for cloud-built services
Pros and Cons
  • "Azure APIM's best features are its straightforward access management (it's a single point of access for all monitoring and logging and for policy implementation) and its integration with the Azure Cloud infrastructure."
  • "In the next release, Azure APIM should include deployment in various environments and CI/CD for deployment."

What is our primary use case?

I mainly use Azure APIM for access management.

What is most valuable?

Azure APIM's best features are its straightforward access management (it's a single point of access for all monitoring and logging and for policy implementation) and its integration with the Azure Cloud infrastructure.

What needs improvement?

In the next release, Azure APIM should include deployment in various environments and CI/CD for deployment. They could also improve their access management portal.

For how long have I used the solution?

I've been using Azure APIM since 2017.

What do I think about the stability of the solution?

Azure APIM is pretty stable.

What do I think about the scalability of the solution?

Azure APIM is scalable.

What other advice do I have?

If your services are built on the cloud, I think APIM is the best tool. I would rate APIM eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Cloud Architect at a healthcare company with 10,001+ employees
Real User
Easy setup but issues with support
Pros and Cons
  • "Initial setup was quite easy."
  • "Sometimes when immediate support is required, it isn't available."

What is our primary use case?

My primary use case is as part of a multi-channel strategy wherein APIMs are being used with micro-products or third-party clients. Our web application firewall receives all the external and public traffic, and it re-routes to the APIM, which is on the private subnet. The APIM manages both in authentication and authorization service composition layer.

What needs improvement?

One thing that could be improved is to remove the dependency of Kubernetes as an external L4 load layer balance. It would also be useful if APIM could integrate internally with Kubernetes right out of the box.

For how long have I used the solution?

I have been using this solution for around two years.

How are customer service and support?

General support has been very good, but sometimes when immediate support is required, it isn't available.

How was the initial setup?

The initial setup was quite easy as it is a managed service.

What about the implementation team?

I used a managed service to implement.

What other advice do I have?

I would rate this product as seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Nicky Jooste - PeerSpot reviewer
Cloud Solutions Architect at Dotcom Software Solutions
Real User
Easy to importing existing APIs, simple to deploy and configure
Pros and Cons
  • "The ability to easily connect back to Service Fabric is the most important for us."
  • "Microsoft Azure API Management should have the ability to allow multitenancy."

What is most valuable?

The ability to easily connect back to Service Fabric is the most important for us.

The importing of existing APIs is extremely easy. It's one of the better products.

The main benefit is that we are already on ExpressRoute. It is easy to integrate into our local network. Because we are mostly a Microsoft shop, we mostly use Azure API management because we don't want to run in different cloud providers right now since we are a financial company.

What needs improvement?

Microsoft Azure API Management should have the ability to allow multitenancy.

While the solution works well for us, I would like to see simple or integrated reporting built into the solution.

There is always room for improvement.

For how long have I used the solution?

I have been using Microsoft Azure API Management for two years.

What do I think about the stability of the solution?

Microsoft Azure API Management is extremely stable.

What do I think about the scalability of the solution?

Microsoft Azure API Management is very easy to scale.

How are customer service and support?

I don't have any prior experience. We haven't had any issues or needed to contact the product's technical support.

How was the initial setup?

The initial setup is straightforward. It is very easy to set up.

Because everything is automated directly from our pipelines, maintenance is a very small task that we require.

It is very easy to deploy, and configure.

What other advice do I have?

We are partners.

I would rate Microsoft Azure API Management an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Enterprise Architect at Pink Brain Technologies
Real User
It's very easy to get started but I would like to see them actually support out of the box
Pros and Cons
  • "We're pretty much using all of the monetizations features out of the API manager so we can put up a portal and have a dev portal and then a prod portal and do rate limiting."
  • "They're trying to implement versioning and trying to be able to manage different versions of your API all at the same time, but they're not doing that just quite right yet."

What is our primary use case?

They're doing integration work between a lot of different on-premises business platforms, like Salesforce and NetSuite. We're doing integration work, but we're putting all of our APIs into the Azure cloud and using that API manager at this time.

What is most valuable?

We're pretty much using all of the monetizations features out of the API manager so we can put up a portal and have a dev portal and then a prod portal and do rate limiting.

What needs improvement?

They're trying to implement versioning and trying to be able to manage different versions of your API all at the same time, but they're not doing that just quite right yet.

For how long have I used the solution?

I have been using this solution for a year. 

What do I think about the stability of the solution?

We haven't had any issues with stability. Those things are pretty solid.

What do I think about the scalability of the solution?

I haven't dug too deeply into how to scale it yet. My current customer doesn't have a high volume of stuff yet.

In terms of users, there are only two or three of us engineers that deal with it directly. We're running several dozen APIs that are production APIs.

How are customer service and technical support?

I give technical support a solid B rating. They're not bad on doing support at all. They're not necessarily fast, but they're not bad.

How was the initial setup?

It's very straightforward to set it up. It really is. That's one of its strengths, that it's very easy to get started.

The versioning makes deployments more complicated than you would like, so you have to build some of your own toolings.

What's my experience with pricing, setup cost, and licensing?

Licensing is the tricky part. For Azure, if you have your Azure subscription, the API Management is a free tool. There's no extra cost for that. 

What other advice do I have?

My advice would be to choose wisely. Look around. That's the free entry stuff, so that's why I'm kind of looking around for another tooling solution, to see if I can get more full-featured support.

In the next release, I would love to see them actually support out of the box, like a canary deployment pattern, or out of the box just a blue-green rolling deployment pattern. Right now, how you want to do your deployments, you've got to tool it yourself.

I would rate it a seven out of ten. They're not bad.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Integration Architect at a wellness & fitness company with 5,001-10,000 employees
Real User
Easy to use compared to other products and enables us to manage the API
Pros and Cons
  • "It's easy to use compared to other products. It's easy to set up."
  • "Other products have more customization options."

What is our primary use case?

We use it to manage the API. We have a backend API with service in the backend. We use API Management in the front to manage the vendors. They can do their own testing. It's quicker for us to put in the specifications so we can knock off the responses. We build the specs and then get an external developer to start the development without the web service being ready. 

We also use it for the security and for the clock in features.

What is most valuable?

It's easy to use compared to other products. It's easy to set up.

What needs improvement?

Other products offer more customization options. 

For how long have I used the solution?

I have been using this solution for six months. 

What do I think about the stability of the solution?

We haven't had any issues with it since we set it up. It's quite stable. 

What do I think about the scalability of the solution?

We don't need to worry about scalability. We just use it. It works on demand because it's on the cloud. 

How are customer service and technical support?

We are not a Microsoft shop, we just started using it. We haven't contacted technical support yet. 

Which solution did I use previously and why did I switch?

I also used Tibco Mashery. There aren't so many differences. The biggest difference is that you can run it on-prem while you can't do that with Microsoft Azure API Management. 

How was the initial setup?

The initial setup was pretty straightforward. It took less than one day, around a couple of hours total. It's pretty quick. I deployed it myself with some product documentation. 

What other advice do I have?

You can't use this on-premise. If you want to run on-premise you would have to get a different product. Other than that, it's easy to use and start up. There is a lot of support available from the community online. You can do a domain name yourself with Microsoft, as opposed to other products where you need to contact support in order to set up a domain. 

I would rate it an eight out of ten.  

I can't give a ten out of ten because I'm not experienced enough with it. So far so good, though. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
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Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.