No more typing reviews! Try our Samantha, our new voice AI agent.
Software Engineer
Real User
Sep 28, 2022
Quick and easy to publish, but documentation lacking details
Pros and Cons
  • "The most valuable feature of Microsoft Azure API Management is the developer portal because it's very quick and easy to get something published."
  • "The most valuable feature of Microsoft Azure API Management is the developer portal because it's very quick and easy to get something published."
  • "Microsoft Azure API Management could improve the documentation. The documentation feels like marketing information and not sufficient technical information. Your easiest option is to purchase services from a Microsoft partner and this is their marketing."
  • "Microsoft Azure API Management could improve the documentation. The documentation feels like marketing information and not sufficient technical information."

What is our primary use case?

Our company has some internal APIs and we use Microsoft Azure API Management to help keep everyone on the same page.

What is most valuable?

The most valuable feature of Microsoft Azure API Management is the developer portal because it's very quick and easy to get something published.

What needs improvement?

Microsoft Azure API Management could improve the documentation. The documentation feels like marketing information and not sufficient technical information. Your easiest option is to purchase services from a Microsoft partner and this is their marketing.

In a feature release, there could be a better Canary release. They have a release but you need to code it yourself.

For how long have I used the solution?

I have been using Microsoft Azure API Management for approximately two and a half years.

Buyer's Guide
Microsoft Azure API Management
March 2026
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,789 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We have approximately 30 people using the solution in my company.

How are customer service and support?

The support from Microsoft Azure API Management is okay.

How was the initial setup?

The initial setup of Microsoft Azure API Management took us three days.

What about the implementation team?

We did the implementation of the solution in-house.

What's my experience with pricing, setup cost, and licensing?

We are paying standard fees to use Microsoft Azure API Management.

What other advice do I have?

My advice to others is before getting into the solution, it is best to be certified so that all of the details you would need to know that are not easily available online, you would be mindful. It is a very good solution, but some features feel hidden at best.

I rate Microsoft Azure API Management an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Pmurki@Micron.Com Praveen - PeerSpot reviewer
VP & GM, Client Storage at Micron Technology
Real User
Top 5Leaderboard
Sep 23, 2022
Stable solution that scales to load
Pros and Cons
  • "API Management does not take long to deploy."
  • "API Management is scalable based on the load."
  • "API Management's price could be lower."
  • "API Management's price could be lower."

What is our primary use case?

I use API Management for all of our AKS clusters.

What needs improvement?

API Management's price could be lower.

For how long have I used the solution?

I've been using API Management for a year.

What do I think about the stability of the solution?

API Management is stable.

What do I think about the scalability of the solution?

API Management is scalable based on the load.

How was the initial setup?

API Management does not take long to deploy.

What about the implementation team?

We used an in-house team.

What other advice do I have?

I would rate API Management nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure API Management
March 2026
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,789 professionals have used our research since 2012.
Kai Boon Giam - PeerSpot reviewer
Director at Data Connect Technologies Pte Ltd
Real User
Aug 5, 2022
Easy to set up, easy to expand, and has dynamic pricing
Pros and Cons
  • "It’s easy to set up."
  • "The solution can scale and is easy to expand; it’s actually quite impressive."
  • "The cloud deployment performance could be better."
  • "The cloud deployment performance could be better. Technical support could use some improvement."

What is our primary use case?

We primarily use the solution for storage. It’s for a database backup.

What is most valuable?

We really like the scalability.

It’s easy to set up.

What needs improvement?

The cloud deployment performance could be better.

Technical support could use some improvement.

For how long have I used the solution?

I’ve been using the solution for three years.

What do I think about the stability of the solution?

It is stable. However, its performance is not better than an on-premises deployment.

What do I think about the scalability of the solution?

The solution can scale and is easy to expand. It’s actually quite impressive.

We have about ten clients using the solution.

How are customer service and support?

Technical support could be better. There’s a lot of bouncing around. It’s not orderly.

How was the initial setup?

It is a straightforward setup. The implementation is not difficult or complex. The deployment is quick as well. It only took two or three days to get everything up and running.

We have about five technical people who can handle the setup and implementation process.

What's my experience with pricing, setup cost, and licensing?

We are a Microsoft-managed partner, so we do have some pricing from the distributor.

The licensing is dynamic as it is based on cloud usage.

What other advice do I have?

I can recommend Azure Block Storage to other people. However, they need to have an open mind in order to use cloud storage.

I’d rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PraveenKumar V C - PeerSpot reviewer
Platform Architect at Ernst & Young
Real User
Jul 22, 2022
Hybrid API management solution used specifically for API protection and rate limits
Pros and Cons
  • "We use this solution for API rate limiting and for its security features against DDoS."
  • "We use this solution for API rate limiting and for its security features against DDoS."
  • "The scalability of this solution could be improved. The volume which the API Management task service can handle needs to be improved. Cost wise, this solution could be optimized."
  • "This is not a scalable solution."

What is our primary use case?

We have been using this solution to protect our APIs and to decouple our APIs between the host versus the outside world. It operates as a gateway pattern in front of the APIs.

What is most valuable?

We use this solution for API rate limiting and for its security features against DDoS.

What needs improvement?

The scalability of this solution could be improved. The volume which the API Management task service can handle needs to be improved. Cost wise, this solution could be optimized.

For how long have I used the solution?


What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is not a scalable solution. 

How are customer service and support?

The customer service and support for this solution is average. They have not been able to provide a solution to some of the challenges we have faced. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is not complex as this is a PaaS-based solution.

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution. 

What other advice do I have?

I would advise others to evaluate their volumes, nonfunctional requirements, and just check whether the NFR performance metrics of API Management has been met. Otherwise, better take a trade-off between, because we have gone through the hard path, tried everything using it, and then we have moved from API Management to Apigee.

I would rate this solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hocine Zaidi - PeerSpot reviewer
IT Manager at PTTEP
Real User
May 28, 2022
Smooth running solution with great Active Directory integration and wireless backup
Pros and Cons
  • "We're very satisfied with Azure API Management. We've had no issues with bugs, everything runs smoothly, and the connection between the cloud and the on-premise infrastructure was good."
  • "We're very satisfied with Azure API Management, we've had no issues with bugs, everything runs smoothly, and the connection between the cloud and the on-premise infrastructure was good."
  • "Azure API Management could be improved with better integration with all of Microsoft's tools."
  • "Azure API Management could be improved with better integration with all of Microsoft's tools."

What is our primary use case?

My primary use case is application monitoring.

How has it helped my organization?

We had all our Saas applications on the cloud, so it's easier to centralize everything in Azure, including configuration and maintenance. There's also no need to get another portal for maintenance on additional things, so we can monitor the issue directly.

What is most valuable?

The most valuable features are the Active Directory integration and wireless backup.

What needs improvement?

Azure API Management could be improved with better integration with all of Microsoft's tools. They should also provide basic cybersecurity tools in the package.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the stability of the solution?

Azure API Manager is stable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

Microsoft's technical support is helpful, although there are some issues with time zones.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy - it didn't take long, and the additional features were added normally.

What about the implementation team?

We implemented using an integrator.

What's my experience with pricing, setup cost, and licensing?

There are no additional costs above the main license.

What other advice do I have?

We're very satisfied with Azure API Management. We've had no issues with bugs, everything runs smoothly, and the connection between the cloud and the on-premise infrastructure was good. I would rate this solution nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Karthik-A - PeerSpot reviewer
Senior Manager at a tech vendor with 10,001+ employees
Real User
Top 20
May 25, 2022
Useful microservices, stable, but deployment could be better
Pros and Cons
  • "Microsoft Azure API Management is 90 to 99 percent scalable. We have three instances running in parallel."
  • "Microsoft Azure API Management is 90 to 99 percent scalable."
  • "Microsoft Azure API Management's most valuable features are the microservices we used to use. They were API callers to receive communication with the network and building system, to complete the request. The response would be through the processing system."
  • "The cloud deployment of Microsoft Azure API Management could be better."

What is our primary use case?

I'm in the telecom domain and I have used Microsoft Azure API Management in cost and order management in the order process.

What needs improvement?

Microsoft Azure API Management's most valuable features are the microservices we used to use. They were API callers to receive communication with the network and building system, to complete the request. The response would be through the processing system.

For how long have I used the solution?

I have been using Microsoft Azure API Management for approximately one year.

What do I think about the stability of the solution?

Microsoft Azure API Management is stable.

What do I think about the scalability of the solution?

Microsoft Azure API Management is 90 to 99 percent scalable. We have three instances running in parallel.

We have approximately 500 to 800 internal users using this solution with three applications in operation.

We do not have plans to increase usage.

How are customer service and support?

We have not contacted technical support. We have our own team.

How was the initial setup?

The cloud deployment of Microsoft Azure API Management could be better.

What about the implementation team?

Our team of 14 to 15 members implements and supports the solution.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Azure API Management a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tom Hendrix - PeerSpot reviewer
Country Manager BeLux, UK&Ireland at AppyThings
Real User
Apr 19, 2022
Competitively priced solution with excellent authentication and authorization
Pros and Cons
  • "The mediation and translation from SOAP to REST technology makes it possible to open up legacy systems that couldn't be opened before."
  • "The ROI on API management as a concept metric that we are using in conversations is that we can reduce integration lead times by 90%."
  • "When you start with Azure API management, you also need to onboard the Azure console and the Azure cloud environment, which comes with a price."
  • "When you start with Azure API management, you also need to onboard the Azure console and the Azure cloud environment, which comes with a price."

What is our primary use case?

The main uses of this solution are sharing data, internal integrations, and combining different backend services into one API proxy. In the latter case, we extract the whole complexity of the integration, and after the work is done, there's a proxy available that can be used and reused by API consumers.

What is most valuable?

The most valuable features are authentication and authorization. I would also argue that the mediation and translation from SOAP to REST technology is equally important because it makes it possible to open up legacy systems that couldn't be opened before.

What needs improvement?

An improvement would be to provide more information about additional prices and the onboarding process.

For how long have I used the solution?

I've been using this solution since 2016.

What do I think about the stability of the solution?

Azure is very much stable.

What do I think about the scalability of the solution?

This solution is very scalable.

How was the initial setup?

You really need an expert to onboard the solution because it comes with more complexity than you might think. Also, internal teams often start playing with the solution during onboarding instead of sticking to best practices, which can result in having to start the process over again.

What was our ROI?

The ROI on API management as a concept metric that we are using in conversations is that we can reduce integration lead times by 90%. So, where an integration would take a hundred days before, we can deliver that same integration in ten days after implementing Azure.

What's my experience with pricing, setup cost, and licensing?

Azure's pricing is very competitive compared to platforms like Apigee and MuleSoft. However, when you start with Azure API management, you also need to onboard the Azure console and the Azure cloud environment, which comes with a price.

What other advice do I have?

Azure is the best-priced quality solution in the market. If you have business-critical processes running over API management, I would advise installing managed services either internally or from a partner to have that very close follow-up. I rate this solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1474359 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Real User
Apr 1, 2022
Reliable with good policies but lacks in-depth documentation
Pros and Cons
  • "The solution is reliable and very stable."
  • "The solution was stable; we didn't have issues with bugs or glitches, it didn't crash or freeze, it was pretty reliable and the performance was pretty good."
  • "Technical support could be more helpful and responsive."
  • "Technical support could be more helpful and responsive."

What is our primary use case?

I work with an enterprise and they needed to manage lots of APIs. They needed to manage information and they use this product to meet their needs.

What is most valuable?

The policies on offer are the most valuable aspect of the solution. 

The solution is reliable and very stable. 

What needs improvement?

I don't really have anything in mind at the moment in terms of areas of improvement. It does what we need it to do for the most part.

Technical support could be more helpful and responsive. They are quite slow. 

The documentation around the solution is lacking. Users will need to do a lot of digging and googling in order to get the answers they need. 

The premium version is very expensive. 

For how long have I used the solution?

I've been using the solution for about two years now. It hasn't been too long at this point. 

What do I think about the stability of the solution?

The solution was stable. We didn't have issues with bugs or glitches. It didn't crash or freeze. it was pretty reliable and the performance was pretty good. 

How are customer service and support?

Technical support was a bit slow, actually. We did engage technical support once or twice and it took quite a bit of time for them to come back to us. By the time they'd come back, we'd kind of solved the problem ourselves. They weren't overly helpful.

What's my experience with pricing, setup cost, and licensing?

I'm just a developer, so I didn't really get involved in the pricing. Therefore, I can't speak to the exact costs of the agreements involved in terms of licensing. That said, I do know that we used the developer license just to try things out. My understanding is that the premium version is quite expensive.

What other advice do I have?

I'm a customer and an end-user. My company does not have a special business relationship with Microsoft.

I'd rate the solution at a seven out of ten.

While technical support and documentation are lacking, I would still recommend the product to others. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. customer
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Product Categories
API Management
Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.