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reviewer2562354 - PeerSpot reviewer
Pre-Sales at a consultancy with 1-10 employees
Real User
Oct 8, 2024
Secures AI projects and robust with API management capabilities
Pros and Cons
  • "The most valuable feature is its role as a linchpin in AI Hub architecture, enhancing data handling."
  • "The pricing model needs improvement, as some enterprise features are expensive."

What is our primary use case?

I have been using Microsoft Azure API Management as a consultant, primarily recommending it for enterprises.

How has it helped my organization?

The solution helps in securing AI projects by providing governance and control through API management.

What is most valuable?

The most valuable feature is its role as a linchpin in AI Hub architecture, enhancing data handling.

What needs improvement?

The pricing model needs improvement, as some enterprise features are expensive.

Buyer's Guide
Microsoft Azure API Management
October 2026
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
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For how long have I used the solution?

I have been dealing with Microsoft Azure API Management for a few years.

What do I think about the stability of the solution?

Generally, I am satisfied with the performance, scalability, and technical support.

What do I think about the scalability of the solution?

The performance and scalability of the solution are good.

How are customer service and support?

The technical support quality could be better, although the issue is not significant.

Which solution did I use previously and why did I switch?

I did not work with anything similar before Microsoft API Management.

How was the initial setup?

I did not face any issues during the initial setup.

What about the implementation team?

I did not face any challenges with the implementation.

What's my experience with pricing, setup cost, and licensing?

Some of the enterprise features are quite expensive. A better pricing model is needed.

Which other solutions did I evaluate?

I recommend considering Kong if Microsoft API Management does not fit the budget.

What other advice do I have?

I would recommend Microsoft Azure API Management to those on the Microsoft platform. If not on Azure, consider looking into Kong.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
David Viana - PeerSpot reviewer
Cloud systems architect at Encamina
Real User
Feb 25, 2023
Easy to install, provides good monitoring, and technical support but the API Gateway could be improved
Pros and Cons
  • "The most valuable feature of Microsoft Azure API Management is monitoring. When compared with Apigee, I prefer Microsoft Azure API Management."
  • "I would like to see more integration with other platforms, as well as increased security."

What is our primary use case?

Microsoft Azure API Management provides customers with customized solutions for various use cases and situations, allowing them to deploy their API strategy and products while also managing and protecting APIs.

It provides solutions for architecting, deploying, and monitoring APIs with other Azure services. 

Users can manage their complete API lifespan using Azure API Management.

What is most valuable?

The most valuable feature of Microsoft Azure API Management is monitoring.

When compared with Apigee, I prefer Microsoft Azure API Management.

What needs improvement?

When comparing the API Gateway of Microsoft Azure API Management with those of Apigee and Vital Mikram, which are other API management solutions, I prefer, Vital Mikram, the others are similar.

I would like to see more integration with other platforms, as well as increased security.

For how long have I used the solution?

I have been working with Microsoft Azure API Management for ten years.

Azure has both a certificate and a level certification.

What do I think about the stability of the solution?

Microsoft Azure API Management is stable.

What do I think about the scalability of the solution?

Microsoft Azure API Management is a scalable solution.

We have ten users in our organization.

We have a team of five to ten technicians to maintain this solution per unit.

How are customer service and support?

Technical support is good.

How was the initial setup?

The initial setup is straightforward.

It was deployed very quickly.

What about the implementation team?

We deployed it ourselves. It was done in-house.

What's my experience with pricing, setup cost, and licensing?

The price is comparable.

In my opinion, it is similar to Apigee.

What other advice do I have?

I would rate Microsoft Azure API Management a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure API Management
October 2026
Learn what your peers think about Microsoft Azure API Management. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
917,433 professionals have used our research since 2012.
reviewer1972689 - PeerSpot reviewer
Operations Manager at a tech services company with 11-50 employees
Real User
Jan 2, 2023
Good for API management, with a decent basic tier and works well for companies with a Microsoft stack
Pros and Cons
  • "The price is pretty reasonable for us."
  • "The licensing tiers can be misleading."

What is most valuable?

The basic tier is pretty good. 

It's publicly available API Management.

The price is pretty reasonable for us. 

What needs improvement?

We need better integration with VNet. 

It would be nice to not only configure it through the interface but also with an ARM template or something like that. Maybe it's possible, but it's not that easy to find.

It took us time to get used to the interface. Now that we run it, it's a little bit hard to have a testing environment and the production environment and keep it synced. If you can do that through a script, that would be far easier. However, there was a time thing on our side. We couldn't get it done, and in the end, we just set it up manually.

The licensing tiers can be misleading. 

It would be ideal if there was a way to add monetization into the mix so that we could more easily sell our APIs.

For how long have I used the solution?

I started using the solution about three years ago, and I use it now and again on a few projects. 

Which solution did I use previously and why did I switch?

We didn't have a previous solution.

How was the initial setup?

I wasn't directly involved with the implementation, and I'm not sure how long it took to deploy the product. 

What about the implementation team?

Some of my colleagues implemented the solution. We did it ourselves using the documentation provided by Microsoft. 

What's my experience with pricing, setup cost, and licensing?

We are using a basic tier. 

For the things we do, it's reasonable in terms of cost. You can implement it in the developer solutions. That's basically more or less free. But if you implement VNET in it there, you can only upgrade it if you use premium, and premium is so expensive. That's just no fun. That was a little bit annoying since you think you have a good solution in your development environment, and then you are in production and need a premium tier to have the same configuration. We had to reconfigure some stuff.

Which other solutions did I evaluate?

We also looked at Apigee, and Apigee has some integrated features, however, Apigee was very complex to get started with. Apart from that, we are a Microsoft company, and we're on the Microsoft stack. It was more logical to keep everything in Azure. That's why we chose Azure API Management.

What other advice do I have?

We use Azure and it suits our case pretty well. It could be better, but we might also have to learn more. Currently, I would rate it at an eight out of ten for our use case. We might also want to use it in the future to sell subscriptions, which is not possible out of the box. You can configure subscriptions, yet you still have to do the whole selling and measuring and things like that. That's not fully integrated.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rampal Yadav - PeerSpot reviewer
Sr. Manager- Cloud & Virtualization at IIFL
Real User
Sep 4, 2022
Straightforward and basic deployment, initial preparations are minimized, with good stability
Pros and Cons
  • "Everything is already available and ready to operate without a lot of preparation work."
  • "I would like to see more security features become available."

What is our primary use case?

We use Microsoft Azure API Management with our coding.

What is most valuable?

All we need to do is run our specific code because the dependencies are already there. 

What needs improvement?

I would like to see more security features become available. For example, the integration on premises could be better. Things could be more user-friendly. Currently, the integration we work with is more complex than it needs to be.

For how long have I used the solution?

I have been using Microsoft Azure API Management for the past thirteen months.

What do I think about the stability of the solution?

I am finding Microsoft Azure API Management stable.

What do I think about the scalability of the solution?

Day by day we are increasing the usage of Microsoft Azure API Management.

How are customer service and support?

My current experience with technical support has been good.

Which solution did I use previously and why did I switch?

We were using DIS. We needed to install the run times, libraries, and install operating systems. We had to make a lot of initial preparations to get the process ready to operate. Now it is already available and ready to operate with Microsoft Azure API Management.

How was the initial setup?

I would rate the initial setup process a four out of five.  The setup was basic and good.

What about the implementation team?

We do our implementation through one of our partners. The configuration was around fifteen to twenty minutes long.

What was our ROI?

There is no investment funding or upfront cost needed. 

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees we pay on a monthly basis.

Which other solutions did I evaluate?

We compared it with DIS because most of the time we were using DIS, for such kind of deployment.

What other advice do I have?

Many people are using the API, and it is a prominent feature currently being used. I would rate Microsoft Azure API Management an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dmitri Efimov - PeerSpot reviewer
Integration Architect at MiBanco
Real User
Sep 1, 2022
Reliable, easy to set up, and efficient
Pros and Cons
  • "We use Microsoft due to the stability of the company."
  • "It is a stable product, it's reliable, there are no bugs or glitches, it doesn't crash, and the performance is good."
  • "One of the most important improvements for us would be if it supported the HTTP/3 version and new protocol over a quick connection."
  • "It's okay. It's not as good as Google."

What is our primary use case?

In general, we use it for the front application, like the mobile banking application or some other service stuff. We found that it's easier to maintain these internet connections and so on, on the cloud.

What is most valuable?

In general, we started with Microsoft Azure Cloud as we needed a close integration with our internal or Office solution. In case of Microsoft, Azure Active Directory is easily integrated within the Microsoft platform, including Office. In particular, in API Management, used as front-end APIs, it's easy to manage. Now, we are looking ahead to the hosted solution, which is very nice. 

We use Microsoft due to the stability of the company. 

It's efficient enough and it's just enough for our needs to manage rules and so aforth for API management. We use it due to Microsoft's reputation. We need a stable provider. We cannot play with some providers. 

It is easy to set up. 

The solution is scalable. It is stable as a product as well. 

What needs improvement?

It's okay. It's not as good as Google. For instance, in Apigee, in Google.

One of the most important improvements for us would be if it supported the HTTP/3 version and new protocol over a quick connection. It's a relatively new standard since 2020. 

For how long have I used the solution?

I've used the solution for about three years. 

What do I think about the stability of the solution?

It is a stable product. It's reliable. There are no bugs or glitches. It doesn't crash. The performance is good. 

What do I think about the scalability of the solution?

While it is scalable, there is some costs involved with expanding. 

We have about 100 people using the solution at the company in terms of deployment. In terms of clients using the solution, that's in the millions. 

How are customer service and support?

We have a premium subscription. We have a local company, a local Microsoft office. We do not have a problem with the support from Microsoft.

Which solution did I use previously and why did I switch?

We used a CA solution before, and CA was sold to Broadcom and everything changed, politics and so and so. We had to disable CA platform due to the provider. We believe the same issues will not happen to Microsoft.

How was the initial setup?

The initial setup is very easy. It's not complex at all. 

What about the implementation team?

There is a special group that is  responsible for the support and implementation of the platform.

Which other solutions did I evaluate?

I'm aware of Google, or Apigee, and it's quite a robust product. 

What other advice do I have?

We are a customer and end-user.

It is a subscription service. It's definitely not on-premises in our organization. We do have our core system on-premises, of course.

I would recommend the solution. People have to first understand the different types of subscriptions, however. There are four of them, developer, and intermediates, and then premium, and it's costly. That said, it's not that expensive. It's a very technical piece of software. I can say it's stable and it satisfies our needs. It's just a bit complex. 

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Reetesh  Sahay - PeerSpot reviewer
Technical Project Manager at MindTree
Real User
Aug 17, 2022
A hybrid, multicloud management platform for Epics and Functions with a useful DevOps integration
Pros and Cons
  • "Microsoft Azure API Management is better because it has a DevOps integration by default."
  • "We get all enterprise flavor with very optimum cost, when compared to multivendor environment."
  • "It would be better if it were easier to transition to Azure from JIRA. For example, different nomenclature must be performed when you shift to Azure from JIRA. JIRA's storage, tasks, and ethics are treated differently from Azure. Here they might become functions, which is not an option in JIRA because that nomenclature difference is there. If someone has to get into the nomenclature, then there can be different tasks from clients, and here, they may be treated as functions. JIRA has sub-tasks, but sub-tasks don't exist in Azure. The nomenclature and the linking between ethics and a function and a story are different, and people may have to learn to adapt to the new nomenclature."
  • "It would be better if it were easier to transition to Azure from JIRA."

What is our primary use case?

We use this product for Epics, Story and Function Management for Products and Accelerator Development, Deployment and Operations Management.

How has it helped my organization?

This is a One Place solution for the majority of needs in an IT and Software development environment.

What is most valuable?

Microsoft Azure API Management is better because it has a DevOps integration by default.

What needs improvement?

It would be better if it were easier to transition to Azure from JIRA. For example, there are different nomenclature that must be addressed when you shift to Azure from JIRA. JIRA's storage, tasks, and epics are treated differently from Azure. 

Here they might become functions, which is not an option in JIRA because that nomenclature difference is there. 

JIRA has sub-tasks, but sub-tasks don't exist in Azure. The nomenclature and the linking between Epics and a function and a story are different, and people may have to learn to adapt to the new nomenclature.

For how long have I used the solution?

I have been using Microsoft Azure Project Management for about Two and a half years.

What do I think about the stability of the solution?

Microsoft Azure API Management is pretty stable. We are Microsoft gold partners, so we have not faced any issues until now.

What do I think about the scalability of the solution?

Microsoft Azure API Management is scalable. The Microsoft platform supports my organization, which is 35,000 employees strong.

How are customer service and support?

Technical support is pretty good. 

Which solution did I use previously and why did I switch?

We were using JIRA which can be enhanced by using third-party tools, this is a costly business so we shifted to the Microsoft platform, which was integrated for development as well as management. So that's a better way of doing things.

How was the initial setup?

The initial setup is straightforward. It was an organization-wide integration, so we have never faced any issues.

What's my experience with pricing, setup cost, and licensing?

It's free for less than ten users. If you want to go beyond that, its paid. But when you use all features of Azure its a very cost effective solution.

Costs depend on the size, complexity, usage, and what facility you want to integrate. So, we use Microsoft Azure and have the entire DevOps and Visual Studio on the cloud. We get all enterprise flavor with very optimum cost, when compared to multivendor environment.

What other advice do I have?

I would tell potential users to go for it. It's a good platform. Even though the ecosystem may not be that strong, it's a better option for a software development company. You can explore other options to save some bucks if you are not into software development. However, for an IT company, Microsoft Azure is the better option.

On a scale from one to ten, I would give Microsoft Azure API Management an eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1474359 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Real User
Apr 1, 2022
Reliable with good policies but lacks in-depth documentation
Pros and Cons
  • "The solution is reliable and very stable."
  • "The solution was stable; we didn't have issues with bugs or glitches, it didn't crash or freeze, it was pretty reliable and the performance was pretty good."
  • "Technical support could be more helpful and responsive."

What is our primary use case?

I work with an enterprise and they needed to manage lots of APIs. They needed to manage information and they use this product to meet their needs.

What is most valuable?

The policies on offer are the most valuable aspect of the solution. 

The solution is reliable and very stable. 

What needs improvement?

I don't really have anything in mind at the moment in terms of areas of improvement. It does what we need it to do for the most part.

Technical support could be more helpful and responsive. They are quite slow. 

The documentation around the solution is lacking. Users will need to do a lot of digging and googling in order to get the answers they need. 

The premium version is very expensive. 

For how long have I used the solution?

I've been using the solution for about two years now. It hasn't been too long at this point. 

What do I think about the stability of the solution?

The solution was stable. We didn't have issues with bugs or glitches. It didn't crash or freeze. it was pretty reliable and the performance was pretty good. 

How are customer service and support?

Technical support was a bit slow, actually. We did engage technical support once or twice and it took quite a bit of time for them to come back to us. By the time they'd come back, we'd kind of solved the problem ourselves. They weren't overly helpful.

What's my experience with pricing, setup cost, and licensing?

I'm just a developer, so I didn't really get involved in the pricing. Therefore, I can't speak to the exact costs of the agreements involved in terms of licensing. That said, I do know that we used the developer license just to try things out. My understanding is that the premium version is quite expensive.

What other advice do I have?

I'm a customer and an end-user. My company does not have a special business relationship with Microsoft.

I'd rate the solution at a seven out of ten.

While technical support and documentation are lacking, I would still recommend the product to others. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. customer
PeerSpot user
Social media strategist at Creative Skills
Real User
Top 20
Sep 25, 2024
Provides valuable configuration capabilities enhancing API security
Pros and Cons
  • "The solution's configuration capabilities are the most effective features for enhancing API security."
  • "The product's navigation feature needs enhancement."

What is our primary use case?

I primarily utilize the platform for integrations, monitoring, and process automation within our business workflows.

What is most valuable?

The solution's configuration capabilities are the most effective features for enhancing API security.

What needs improvement?

The product's navigation feature needs enhancement. 

For how long have I used the solution?

I have been working with the platform for approximately three to four years.

What do I think about the scalability of the solution?

I rate the solution's scalability around eight or nine.

How are customer service and support?

The support services are good. However, they could be improved. 

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment process is not overly difficult. However, each API integration presents interface connectivity and parameters, which can introduce challenges.

The time required for deployment varies depending on the integration interface in question.

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing between three and four, as it could be more competitive.

What other advice do I have?

The platform's insights improve over time, allowing us to monitor system health and receive notifications for updates.

We integrate it with Dynamics and other business tools, which enhances our data analysis and reporting capabilities. It facilitates better insights and easier data manipulation, although I rely on my team for detailed analytics.

I recommend the platform, particularly for organizations that require API utilization and integration, as it has proven to be effective in our experience.

Overall, I rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1711431 - PeerSpot reviewer
Product Lead at a tech vendor with 10,001+ employees
Real User
Top 20Leaderboard
Apr 30, 2024
Ideal for enterprise implementation and integrations across different platforms
Pros and Cons
  • "Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation."
  • "The solution's integration suite needs improvement."

What is our primary use case?

We've been using Microsoft Azure API Management for integrations across different platforms.

What is most valuable?

Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation.

What needs improvement?

The solution's integration suite needs improvement.

For how long have I used the solution?

I have been using Microsoft Azure API Management for 2 years.

What do I think about the stability of the solution?

Microsoft Azure API Management is a stable solution.

What do I think about the scalability of the solution?

Microsoft Azure API Management is a scalable solution.

Which solution did I use previously and why did I switch?

We have previously used a lot of solutions, including GCP (Google Cloud Platform).

How was the initial setup?

The solution's initial setup is pretty straightforward. However, more public documentation could have been available from other open communities. The solution is still being improved, and insufficient documentation is available on public forums.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven or seven and a half out of ten.

What other advice do I have?

Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation. Therefore, big organizations should definitely consider using it.

Overall, I rate the solution an 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dharani Chennakesavalu - PeerSpot reviewer
Director of Technology - API & Microservices at Srijan technologies
Real User
Sep 23, 2023
Helps with API managment and integrates with CI/CD
Pros and Cons
  • "The tool's most valuable feature is the integration of CI/CD with the API gateway."
  • "Microsoft Azure API Management needs to improve stability."

What is our primary use case?

We use the solution for API management. 

What is most valuable?

The tool's most valuable feature is the integration of CI/CD with the API gateway. 

What needs improvement?

Microsoft Azure API Management needs to improve stability. 

What do I think about the stability of the solution?

Microsoft Azure API Management is stable; I rate it an eight out of ten. 

What do I think about the scalability of the solution?

I rate the product's scalability a six to seven out of ten. 

How was the initial setup?

The cloud-based version is not difficult to deploy. Microsoft Azure API Management's deployment depends on the API numbers customers want to onboard. It takes around four to six months. 

What other advice do I have?

I rate Microsoft Azure API Management an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
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Buyer's Guide
Download our free Microsoft Azure API Management Report and get advice and tips from experienced pros sharing their opinions.