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reviewer2272017 - PeerSpot reviewer
Informatica Capability Owner at a insurance company with 10,001+ employees
Real User
Top 5Leaderboard
Has bulk upload feature but needs to improve interface
Pros and Cons
  • "The tool's most valuable feature is bulk upload. We upload files in CSV or Excel format."
  • "Informatica Axon needs to improve its interface."

What is our primary use case?

We use the solution for mass data management. 

What is most valuable?

The tool's most valuable feature is bulk upload. We upload files in CSV or Excel format. 

What needs improvement?

Informatica Axon needs to improve its interface. 

For how long have I used the solution?

I have been working with the solution for three years. 

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Informatica Intelligent Data Management Cloud (IDMC)
August 2025
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How are customer service and support?

Informatica Axon's support is good. 

How would you rate customer service and support?

Positive

What other advice do I have?

I rate the product an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ragapriyadharsini Muthaiyan - PeerSpot reviewer
Data Architect & Senior ETL Developer at CloudBC Labs
Real User
Top 20
Efficient quality checks and data profiling
Pros and Cons
  • "I do find Informatica Data Quality is stable. It generally maintains a high level of reliability and stability, making it an asset."
  • "There's certainly room for improvement. One crucial area is generating detailed reports on file statuses. Presently, this is represented visually, often as graphs or charts. Such reporting could offer comprehensive insights into the areas that demand attention and further scrutiny."

What is our primary use case?

Data Quality involves quality checks and data profiling. It scans through the data, providing metrics like the number of nulls and unique values. Informatica Data Quality profiles the data.

What is most valuable?

In my experience, I've specifically worked with a feature called ARS Doctor, which is part of IDQ (Informatica Data Quality). So, in my earlier project, the core functionality of ARS Doctor revolved around address information sourced from the USPS postal service. It does validate the data. This is crucial because customer addresses often contain diverse writing errors. Given the presence of multiple applications, addresses can be inputted or tagged across various systems or enter their address data differently, yet it needs to conform to a standardized format. 

Therefore, each address, even if inputted from distinct systems, undergoes validation to match a single, customizable format. We also have customized settings for these validations.

What needs improvement?

There's certainly room for improvement. One crucial area is generating detailed reports on file statuses. Presently, this is represented visually, often as graphs or charts. Such reporting could offer comprehensive insights into the areas that demand attention and further scrutiny.

For how long have I used the solution?

I possess extensive hands-on experience and expertise in Informatica.

What do I think about the stability of the solution?

I do find Informatica Data Quality is stable. It generally maintains a high level of reliability and stability, making it an asset compliance in various scenarios.

What do I think about the scalability of the solution?

In terms of scalability, you see, it is on the cloud environment, which itself gives the scalable, and flexibility in terms of accommodation of the data. So if we want to scan across the data for the quality and checks, like, not on any sample data. We really want to do this profiling on the checks on a lot of data. So it is very much visible in the cloud environment, which is cloud storage, which is provided by AWS or Azure, or GCP.

How are customer service and support?

Based on my experience and involvement in reported discussions throughout my career, I would definitely give their customer service a high rating. We receive excellent support from Informatica's team, especially during activities like upgrades and other related tasks. 

How would you rate customer service and support?

Positive

How was the initial setup?

When it comes to the initial setup, particularly in a cloud environment, it's primarily license-based. There are various features available, each catering to different needs. The platform can establish connections with various systems based on the connectors it offers. These connectors facilitate integration with different environments. 

When it comes to data quality, it is a license-based model. So, if you procure the necessary licenses, you gain access to the relevant options. It's all about tailoring the solution to the specific requirements of the project.

If the goal is to perform quality checks separately, there's the option to employ dedicated products for that purpose. Alternatively, data quality checks can be integrated into the data integration process. Naturally, data integration involves elements of reconciliation, verification, and quality assessment. The chosen approach hinges on factors such as data volume and the complexity of requirements. If these factors increase, the option to select different products designed for specific tasks becomes viable and can be explored further.

What other advice do I have?

Overall, I would rate the solution a seven out of ten. 

The solution gives us the visual features on how the quality is because back in few years or back some time ago. So it was, like, always a kind of hidden thing because, as a part of the data governance, we do have a lot of data dumped in the data warehouse. But relaying we have been just relying on the data warehouse. So we didn't know, like, it is really giving us the powerful insight, or it is really giving our quality data because it could be junk or anything. So, in that case, at least this solution definitely gives us the strength with the visualization part, which gives us, "Okay, these are the different types of data it exists and data. These are the different qualities where it can improve the quality." 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
August 2025
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.
Chuha Adequatov - PeerSpot reviewer
Head of Regulatory Reference Data Management Division at Altynalmas JSC
Real User
User-friendly, stable, and scalable
Pros and Cons
  • "The ability to clean out data and improve the data quality is the best feature."
  • "The cost of Informatica MDM is expensive and has room for improvement."

What is our primary use case?

We used the solution for data storage, and data cleaning to improve data quality. The solution also served as a data lake for reporting purposes.

How has it helped my organization?

The solution has made it easier for us to retrieve and maintain the data as well as saves us time.

What is most valuable?

The ability to clean out data and improve the data quality is the best feature.

The solution is user-friendly and easy to navigate.

What needs improvement?

The cost of Informatica MDM is expensive and has room for improvement. Although the solution is good, it is not worth the high cost.

For how long have I used the solution?

I have been using the solution for five months.

What do I think about the stability of the solution?

I give the stability a ten out of ten.

What do I think about the scalability of the solution?

I give the scalability a ten out of ten.

We had ten people using the solution in our organization.

Which solution did I use previously and why did I switch?

We previously used EXAScaler and switched because we were moving to the cloud.

How was the initial setup?

I give the initial setup a nine out of ten. The deployment took us one month. We prepared the environment and the deployment was completed by the Informatica engineer.

What about the implementation team?

The implementation was completed by an Informatica engineer.

What's my experience with pricing, setup cost, and licensing?

The solution is very expensive. I give the cost a three out of ten.

What other advice do I have?

I give the solution an eight out of ten.

The solution is good and I recommend it as long as the pricing fits the organization's budget.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PrashantTripathi - PeerSpot reviewer
Data Engineer at a pharma/biotech company with 10,001+ employees
Real User
Top 10
Useful query handling, quick support, but user interface could improve
Pros and Cons
  • "The most valuable feature of Informatica Cloud Data Integration is Pushback. You are able to push the data to the solution itself, and it can handle the queries. It helps us a lot. With other tools, the burden is kept on the server."
  • "Informatica Cloud Data Integration can improve by being more user-friendly. When you're working with the solution a lot of technical knowledge is required. It's not a solution that anyone can use properly, you need knowledge of what's happening at the back end, such as SQL. When you get stuck, you need to look into your logic. For other tools, such as Dell Boomi, anyone can use them."

What is our primary use case?

We are using Informatica Cloud Data Integration in a large organization, and we have customers all across the world. 

Informatica Cloud Data Integration is for migrating data from a source to a target. The major advantage of working with this solution is that it can handle large amounts of data. The drawback is the performance is a bit slow but it can handle a large amount of data compared to other tools.

What is most valuable?

The most valuable feature of Informatica Cloud Data Integration is Pushback. You are able to push the data to the solution itself, and it can handle the queries. It helps us a lot. With other tools, the burden is kept on the server.

What needs improvement?

Informatica Cloud Data Integration can improve by being more user-friendly. When you're working with the solution a lot of technical knowledge is required. It's not a solution that anyone can use properly, you need knowledge of what's happening at the back end, such as SQL. When you get stuck, you need to look into your logic. For other tools, such as Dell Boomi, anyone can use them.

In a future release, the UI should be more developed to allow more features.

For how long have I used the solution?

I have been using Informatica Cloud Data Integration for approximately four months.

What do I think about the stability of the solution?

Informatica Cloud Data Integration is stable. 

I rate the stability of Informatica Cloud Data Integration a four out of five.

What do I think about the scalability of the solution?

There are some performance issues sometimes.

We have more than 50 developers using the solution in my company.

I rate the scalability of Informatica Cloud Data Integration a three out of five.

How are customer service and support?

The support from Informatica Cloud Data Integration is great. They respond quickly and if there is an issue it can be resolved fast.

I rate the support from Informatica Cloud Data Integration a four out of five.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

Informatica Cloud Data Integration is famously known for its high price. The vendor targets large enterprises, and not medium or small companies. These large companies, and organizations, handle large amounts of data. If you go into any large bank, such as American or Canadian banks, these banks use this solution because it is more reliable, secure, and has more functionality.

There can be extra changes, such as using the cloud.

I rate the price of Informatica Cloud Data Integration a two out of five.

What other advice do I have?

This is a good tool and others should use it. This solution is known for its ability to handle large amounts of data and in the market, there are not that many tools available. However, there are competitors in the market, such as Oracle and IBM.

If an organization's data is very limited and they are not using large amounts of data, then I would suggest going for a smaller targeting solution, such as Dell Boomi. When it comes to large and secure data, I would recommend others to use this solution or SAP BODS or IBM.

Informatica Cloud Data Integration has a nice GDP rating and a good European market.

I rate Informatica Cloud Data Integration a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Architect at Unilever Inc.
Real User
The solution offers good data governance and they provide helpful documentation and training
Pros and Cons
  • "The solution offers good data governance."
  • "Some functionalities can be a challenge in the cloud."

What is our primary use case?

I'm a senior architect and we are partners with Informatica. 

What is most valuable?

The solution offers good data governance.

What needs improvement?

I've found that whatever functionalities are available on-prem, can become a bit of a challenge sometimes in the cloud. There are no simple rules for customization so they need to be applied which is a challenge on the cloud side.

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

Informatica stability is great. Even now, Purview has evolved a lot, but we haven't used it to the same extent. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

We are partnered with Informatica, so we don't have an issue with technical support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our preference is Purview when we're asked for a cloud solution because it's a cloud native and the same applies when taking cost into account. Deployment is easier with Purview. If an organization is going for a hybrid solution and there's a lot of governance and complex rules involved, my first choice is Informatica. If that's not the case then I go for Purview.

How was the initial setup?

Without experience, it may be somewhat difficult but I don't find it particularly complex because there's a lot of training and documentation available. We've already had a lot of experience so it's a piece of cake for us. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are not fixed and I know that Informatica offers discounted prices to certain customers. Microsoft is cheaper.

What other advice do I have?

The solution is suitable for enterprise or mid-size organizations. But if there are customer-related or different domain issues and it has some kind of regulatory impact and a lot of external agencies come into the picture, then it's always good to go with the Informatica Axon.

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1340355 - PeerSpot reviewer
IT Director, Global Master Data Management at a healthcare company with 10,001+ employees
Real User
Beneficial hierarchy management, reliable, but AI could improve
Pros and Cons
  • "The most valuable feature of Informatica MDM is hierarchy management. It's not something that's typically available and effective within ERPs."
  • "Informatica MDM can improve the data catalog and data marketplace."

What is our primary use case?

Informatica MDM is used for customer affiliations and sites and hierarchy management.

How has it helped my organization?

Informatica MDM has helped our organization because we now work from a harmonized single record for customers and patients. We're able to have an aggregation or hierarchy view, which drives a whole variety of things, such as data quality and data reliability.

What is most valuable?

The most valuable feature of Informatica MDM is hierarchy management. It's not something that's typically available and effective within ERPs.

What needs improvement?

Informatica MDM can improve the data catalog and data marketplace.

Informatica MDM is expanding in AI by making it much more efficient and automated stewardship-related work. I'd like to see that accelerated and made available for on-premise.

For how long have I used the solution?

I have been using Informatica MDM for approximately four years.

What do I think about the stability of the solution?

The stability of Informatica MDM is good.

What do I think about the scalability of the solution?

Informatica MDM is scalable.

We have approximately 100 people using this solution in my company and their roles vary. For example, we have stewards, data analysts, platform administrators, architects, developers, and support teams. The active users are primarily stewards and data analysts.

How are customer service and support?

We rate Informatica MDM support on an annual basis and we have quarterly executive business reviews where we discuss support issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used SAP for MDM. We switched because there were new use cases that SAP couldn't meet. 

How was the initial setup?

The initial setup of Informatica MDM is more complex than it should be.

What about the implementation team?

We used a third party for the implementation of Informatica MDM.

We have approximately 20 people that do the maintenance and support of the solution. This includes support admin teams and architect engineers. We have a BA for each of the domains, shared architecture, shared engineers, ETL, and MDM. Additionally, we rely heavily on third-party assistance.

What was our ROI?

We have seen an ROI in duplicate data management, visibility to market share, and reduction in risk.

What's my experience with pricing, setup cost, and licensing?

I rate the licensing cost of Informatica MDM a five out of ten.

Which other solutions did I evaluate?

We did go through a solution selection and RFP process before we chose Informatica MDM.

What other advice do I have?

My advice to others is for them to look at SaaS and cloud options first.

I rate Informatica MDM a seven out of ten.

Informatica MDM has a lot coming ahead from a solution standpoint, which is a benefit for them. However, there's a lot of configuration involved to keep the solution going and this is why I would encourage a SaaS solution for anyone coming in.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2379228 - PeerSpot reviewer
Architect at a computer software company with 5,001-10,000 employees
Real User
Top 10
Offers good ROI but needs to provide user-friendliness when it comes to the configurations
Pros and Cons
  • "The tool does give a good ROI."
  • "The product is not too user-friendly to do the configurations."

What is our primary use case?

In the past, people used Informatica MDM because it was one of the leading tools at that point in time to work on an on-premises model. It was the leading tool in the market, offering vast customization options and matching and merging options that were better compared to other solutions. The way the data lineage or the customization options it gave, the tool was good. Now, the tool has a changed dynamic, and it is currently available on the cloud. Apart from Informatica MDM, there are other tools, as well as the market, that are completely on the cloud.

What is most valuable?

The feature of the product that has been most helpful in improving data quality revolves around Informatica DQ or IDQ, which is one of the tools Informatica offers. IDQ helps cater to the scoring of the data, clean up the data, and integrate it.

What needs improvement?

In terms of the room for improvement required in the product, I would say that the product is still in the maturing phase, specifically on the cloud. The product is not too user-friendly to do the configurations. There are a couple of areas in the product where I feel improvements can be made, but if I consider the algorithms used in the match process, the tool is very robust.

For how long have I used the solution?

I have been using Informatica MDM for nine to ten years. My company is a partner of Informatica, and we also implement the tool.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

In terms of scalability, I would say that the product is currently more available in the cloud. Scalability-wise, I rate the solution a five out of ten. The scalability on the cloud is good. On the cloud, by default, the tool becomes quite scalable.

Informatica provides premium products. The product is mainly meant for enterprise-level customers because the tool is available at the premium cost.

How are customer service and support?

I have not used the technical support provided by the product. If you asked me about the support offered for the tool's on-premises model, I would say they were really good. We really liked Informatica's support. With the cloud, I'm not aware of the support.

How was the initial setup?

If one is a difficult setup and ten is easy, I rate the product's initial setup phase as a five.

If you are talking about the product on the cloud, the initial configuration must be done. There is quite a lot of refresh which takes place every time we have to publish something, and then we have to wait for some time. It is not that you make a change, but you can see it immediately in the tool. The wait period is quite long. If you are a first timer, it takes time for that person to figure out the product. Once you get the hang of it, then it becomes easy.

An end-to-end implementation would take nine to ten months, or maybe a little more than that, depending upon the customer's desired features.

What was our ROI?

The tool does give a good ROI.

What's my experience with pricing, setup cost, and licensing?

The product is not very pocket-friendly for small and medium-sized businesses, and it is understandable because of the kind of features the tool gives.

On a scale of one to ten, if one is a cheap solution and ten is an expensive one, I rate the tool's price as seven.

What other advice do I have?

Informatica MDM is able to handle complex data integration scenarios with the help of IDCM, which offers the power of an ETL tool.

Speaking about the AI part, I feel the product is still in the maturing phase.

My first preference would be for Welkio, and only after that would I prefer Informatica MDM, so I would say that it won't be my first choice.

I rate the tool a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2349891 - PeerSpot reviewer
Data Analyst at a university with 1,001-5,000 employees
Real User
Top 10
Provides efficient business insights and valuable data management architecture
Pros and Cons
  • "The technical support services are good."
  • "They could provide more robust performance for data integration processes. It would help in improving the data quality more efficiently."

What is our primary use case?

We use the tool to collect, integrate, and process the data from different sources. Later, we direct the processed data to the required solution for analysis purposes.

What is most valuable?

It is a cloud service integration platform providing flexible and scalable data management architecture. It enables seamless integration with large data ecosystems, including Hadoop and NoSQL databases. It supports real-time data streaming platforms as well.

What needs improvement?

They could provide more robust performance for data integration processes. It would help in improving the data quality more efficiently.

For how long have I used the solution?

We have been using Informatica Data Integration Hub for the past six months.

What do I think about the stability of the solution?

I rate the platform’s stability a seven out of ten. The complexity depends on the types of data. It has a robust software architecture.

What do I think about the scalability of the solution?

The product offers two types of scaling mechanisms. We can add more nodes, integrate the service grid, and distribute workloads across multiple processing units. Also, we can add more resources, including CPU memory. It enhances the capability to handle large data volumes.

We can even utilize the load-balancing feature while handling high volumes of data. I rate the scalability an eight out of ten for efficient adaptability, pricing, and performance.

How are customer service and support?

The technical support services are good.

How was the initial setup?

The complexity of the initial setup depends on several factors, including types and volumes of data. It also depends on the data integration and configuration.

What other advice do I have?

Working with a healthcare client with diverse locations, we faced the challenge of analyzing data in isolation, making it difficult to generalize findings across different areas. With the help of Informatica Data Integration Hub, we can collect data from various locations and enhance business insights.

We are familiar with centralized publishing and subscription models. It ensures the enforcement of data governance policies across all data sources and consumers, promoting data consistency and quality.

The automated artificial data synchronization facilitated by the data integration hub has proven invaluable in supporting our daily operations. It ensures the continuous updating of data, preventing delays and inaccuracies that may arise from using outdated information in analyses. This capability became particularly crucial during the sudden changes brought about by the COVID-19 pandemic, allowing us to adapt swiftly to the evolving business landscape. However, they could provide us with real-time data to increase the efficiency of manufacturing processes.

I advise others to understand the different data resources available in the organization before making the purchase decision. I rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.