The client has integrated all their internal systems and external systems using Informatica Cloud Data Integration, including all transactional information for different systems, such as SAP ECC or SAP HANA as a business intelligence suite. The solution is used to exchange data between the invoices in Italy and USA, and to exchange information about materials using all sectors around the world. We use the solution to establish a connection between different systems. For example, to generate payments for different companies such as human services, data warehouses, and external companies.
Business Intelligence Consultant at a tech vendor with 10,001+ employees
A stable, scalable, and user-friendly solution
Pros and Cons
- "The solution is straightforward."
- "The main issue preventing Brazilian companies from migrating to Informatica Cloud Data Integration from on-prem is the price."
What is our primary use case?
What is most valuable?
The solution is straightforward. We can build on a process the first time and implement it. In one single view, it's possible to understand, make the connections, define the strategies, monitor the process, and verify performance.
The solution is a unique platform that makes high-velocity development possible, independently from the connection. The connection is fantastic because the solution has connectors for all types of external systems, SAP, Salesforce, and different databases working on the cloud or on-premises.
We can implement Data Integration with Data Quality in the same platform, using just one license to implement. It's not necessary to install different types of platforms or features and the solution is user-friendly.
The solution has great integration with metadata management.
What needs improvement?
The main issue preventing Brazilian companies from migrating to Informatica Cloud Data Integration from on-prem is the price. The license is now based on subscriptions, which is a change from the past. This has caused Brazilian customers to hesitate, wondering if they should migrate or not. The technology is fantastic, but the price is terrible for the customers. They are forced to migrate because the platform is a must in terms of technology. However, the price is too high causing a big problem here in Brazil.
For how long have I used the solution?
I have been using the solution since 2019.
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
September 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,109 professionals have used our research since 2012.
What do I think about the stability of the solution?
I give the stability a ten out of ten.
What do I think about the scalability of the solution?
It is very easy to scale the Informatica platform. I have never seen another platform that is so easy to implement. For example, my organization in Brazil uses the Informatica platform to integrate some systems with its data warehouse. In parallel, IBM developed their own solution, which we developed in parallel with their technology and implementation velocity. IBM is confusing to configure and slow to implement. With Informatica, it is easy to configure and fast to implement. There is no wasted time with the particularities involved for each solution.
I give the solution a ten out of ten for scalability.
How are customer service and support?
The technical support is very good. Not only in terms of the support team, because all Informatica documentation is very simple to understand. The components, the problems, and the directives to implement are all easy to understand. The support team as well as the documentation are great. The level of support is unbelievable.
How was the initial setup?
The initial setup is straightforward and I give it a ten out of ten for ease.
What's my experience with pricing, setup cost, and licensing?
The price is very high and has become a big concern for our customers who require the solution in order for their business to function smoothly. The cost to migrate to Informatica Cloud Data Integration from on-prem is too high for a lot of our customers that have already put a significant amount of equity into the on-prem version.
What other advice do I have?
I give the solution a ten out of ten.
As a partner, I'm very comfortable with the level of implementation and the technology involved independently of the price but for our customers whose primary concern is cost, the price of the solution is very high.
The comfort and simplicity of the products are unbelievable. The ability to implement, operate, and develop is very easy. We reduce the time and know-how required for developers to implement Informatica Cloud Data Integration because of the easy deployment.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Data Engineer at a pharma/biotech company with 10,001+ employees
Useful query handling, quick support, but user interface could improve
Pros and Cons
- "The most valuable feature of Informatica Cloud Data Integration is Pushback. You are able to push the data to the solution itself, and it can handle the queries. It helps us a lot. With other tools, the burden is kept on the server."
- "Informatica Cloud Data Integration can improve by being more user-friendly. When you're working with the solution a lot of technical knowledge is required. It's not a solution that anyone can use properly, you need knowledge of what's happening at the back end, such as SQL. When you get stuck, you need to look into your logic. For other tools, such as Dell Boomi, anyone can use them."
What is our primary use case?
We are using Informatica Cloud Data Integration in a large organization, and we have customers all across the world.
Informatica Cloud Data Integration is for migrating data from a source to a target. The major advantage of working with this solution is that it can handle large amounts of data. The drawback is the performance is a bit slow but it can handle a large amount of data compared to other tools.
What is most valuable?
The most valuable feature of Informatica Cloud Data Integration is Pushback. You are able to push the data to the solution itself, and it can handle the queries. It helps us a lot. With other tools, the burden is kept on the server.
What needs improvement?
Informatica Cloud Data Integration can improve by being more user-friendly. When you're working with the solution a lot of technical knowledge is required. It's not a solution that anyone can use properly, you need knowledge of what's happening at the back end, such as SQL. When you get stuck, you need to look into your logic. For other tools, such as Dell Boomi, anyone can use them.
In a future release, the UI should be more developed to allow more features.
For how long have I used the solution?
I have been using Informatica Cloud Data Integration for approximately four months.
What do I think about the stability of the solution?
Informatica Cloud Data Integration is stable.
I rate the stability of Informatica Cloud Data Integration a four out of five.
What do I think about the scalability of the solution?
There are some performance issues sometimes.
We have more than 50 developers using the solution in my company.
I rate the scalability of Informatica Cloud Data Integration a three out of five.
How are customer service and support?
The support from Informatica Cloud Data Integration is great. They respond quickly and if there is an issue it can be resolved fast.
I rate the support from Informatica Cloud Data Integration a four out of five.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
Informatica Cloud Data Integration is famously known for its high price. The vendor targets large enterprises, and not medium or small companies. These large companies, and organizations, handle large amounts of data. If you go into any large bank, such as American or Canadian banks, these banks use this solution because it is more reliable, secure, and has more functionality.
There can be extra changes, such as using the cloud.
I rate the price of Informatica Cloud Data Integration a two out of five.
What other advice do I have?
This is a good tool and others should use it. This solution is known for its ability to handle large amounts of data and in the market, there are not that many tools available. However, there are competitors in the market, such as Oracle and IBM.
If an organization's data is very limited and they are not using large amounts of data, then I would suggest going for a smaller targeting solution, such as Dell Boomi. When it comes to large and secure data, I would recommend others to use this solution or SAP BODS or IBM.
Informatica Cloud Data Integration has a nice GDP rating and a good European market.
I rate Informatica Cloud Data Integration a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
September 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,109 professionals have used our research since 2012.
Product Manager at a manufacturing company with 10,001+ employees
Mapping is easy and requires no coding; easier validation and transformation compared to other solutions
Pros and Cons
- "The feature I found most valuable in Informatica Intelligent Cloud Services is the mapping. You just drag, and it maps the data. Mapping is very easy, and it's no code. When you migrate data or when the data interaction happens at the source and destination, the challenge is that you'll get different formats. The validation has to be done in the middleware, and the transformation should happen. In Informatica Intelligent Cloud Services, it's very easy to do data validation and transformation compared to any other tool."
- "The feature I found most valuable in Informatica Intelligent Cloud Services is the mapping; you just drag and it maps the data, so mapping is very easy and it's no code."
- "Synchronicity is an area for improvement in Informatica Intelligent Cloud Services. For example, when you want real-time or immediate response from the solution when multiple technologies are involved, the integration with Informatica Intelligent Cloud isn't seamless, whether it's the MQ, JMS, or BES service, so the connectivity should be improved a bit. The data governance is good, but what's lacking is a demo. For example, if there's a new feature in Informatica Intelligent Cloud Services, the documentation for that new feature is limited, so if Informatica could give a more complete documentation and more demos, that would be better for the users. Right now, there isn't any issue with any of the features of the solution. It's the new feature awareness or user training, and improved connectivity that I'd like to see in the next version of Informatica Intelligent Cloud Services."
- "If you have to build an entire architecture, or when you compare from end-to-end, and multiple systems will be involved, then the performance of Informatica Intelligent Cloud Services needs improvement because connectivity issues in a complex system affect the performance."
What is our primary use case?
The company I work for has a huge supplier database with a billion records, so Informatica Intelligent Cloud Services is a data integration tool used for migrating the legacy data to Informatica MDM (master data management), then moving to the cloud. It's GCP and PCF (Pivotal Cloud Foundry).
I've also used Informatica Intelligent Cloud Services for moving data to SAP Ariba and SAP S/4HANA.
Informatica Intelligent Cloud Services is used for multiple technology in legacy mainframes, Oracle, some PeopleSoft, some Java-based applications, some in-house, QAD to MDM, or to SAP S/4HANA, or SAP Ariba, so it has various use cases, from legacy to cloud, legacy to MDM, and MDM to S/4HANA, etc.
What is most valuable?
The feature I found most valuable in Informatica Intelligent Cloud Services is the mapping. You just drag, and it maps the data. Mapping is very easy, and it's no code.
When you migrate data or when the data interaction happens at the source and destination, the challenge is that you'll get different formats. The validation has to be done in the middleware, and the transformation should happen. In Informatica Intelligent Cloud Services, it's very easy to do data validation and transformation compared to any other tool.
What needs improvement?
Synchronicity is an area for improvement in Informatica Intelligent Cloud Services. For example, when you want real-time or immediate response from the solution when multiple technologies are involved, the integration with Informatica Intelligent Cloud isn't seamless, whether it's the MQ, JMS, or BES service, so the connectivity should be improved a bit.
The data governance is good, but what's lacking is a demo. For example, if there's a new feature in Informatica Intelligent Cloud Services, the documentation for that new feature is limited, so if Informatica could give a more complete documentation and more demos, that would be better for the users.
Right now, there isn't any issue with any of the features of the solution. It's the new feature awareness or user training, and improved connectivity that I'd like to see in the next version of Informatica Intelligent Cloud Services.
For how long have I used the solution?
I've been using Informatica Intelligent Cloud Services for four years.
What do I think about the stability of the solution?
Informatica Intelligent Cloud Services has good stability.
What do I think about the scalability of the solution?
Informatica Intelligent Cloud Services is easy to scale.
How are customer service and support?
We contacted the Informatica Intelligent Cloud Services technical support team for some configurations which we needed that weren't available in the product, so we had to create a ticket. We talked to the product team biweekly and asked if they can get it done.
When the incident is high-priority because of the impact, the support has an SLA of twenty-four hours, especially if it's about configurations that aren't available in Informatica Intelligent Cloud Services. Otherwise, if the issue is about a feature already in production that we are already using and we need technical support, there's a four-hour SLA. That's the agreement we have with Informatica.
I would rate the Informatica Intelligent Cloud Services technical support team as four out of five.
Which solution did I use previously and why did I switch?
We've used the CIG (Cloud Integration Gateway), and we switched to Informatica Intelligent Cloud Services because CIG only works in an SAP environment. Informatica Intelligent Cloud Services, on the other hand, integrates with various environments, even non-SAP environments.
Compared to other solutions, Informatica Intelligent Cloud Services is also good with data governance, scalability, and it's no code.
How was the initial setup?
The initial setup for Informatica Intelligent Cloud Services was straightforward. The first time the solution was set up, the deployment took three weeks. My company had a center for excellence team that worked with the Informatica product team. The team from Informatica served as a guide throughout the deployment process.
The next deployments only took one to two hours of work. Once you get the approval for the SOWs and the contract, you'll have access to Informatica Intelligent Cloud Services then you can use it. It's usually a one-hour job.
On a scale of one to five, I'm rating my experience with setting up Informatica Intelligent Cloud Services as four.
What about the implementation team?
The first time we implemented Informatica Intelligent Cloud Services, we did it with the guidance of the Informatica product team, but during the next deployments, for example, when adding a new service, we did it ourselves.
What's my experience with pricing, setup cost, and licensing?
In terms of the licensing for Informatica Intelligent Cloud Services, we had the option of paying based on the number of users and paying based on the volume of data, and we went with the data volume licensing option.
Informatica Intelligent Cloud Services isn't as expensive as CIG. The pricing for it is okay, so I'm rating it a four out of five in terms of pricing.
We did use the email verification and address validation services which weren't part of the contract, so we had to pay additional fees for those services.
What other advice do I have?
I'm using data integration and app integration tools from Informatica, in particular, Informatica Intelligent Cloud Services and Informatica Data Quality.
I'm working with the latest update of Informatica Intelligent Cloud Services.
The solution doesn't require any maintenance after it's deployed.
In my company, across all departments, between five hundred to six hundred people use Informatica Intelligent Cloud Services.
On a scale of one to five, in terms of performance, I'd give Informatica Intelligent Cloud Services a four when it's used in a complex environment. If it's just at the source and destination without multiple technologies, then it's fine. If you have to build an entire architecture, or when you compare from end-to-end, and multiple systems will be involved, then the performance of Informatica Intelligent Cloud Services needs improvement because connectivity issues in a complex system affect the performance.
The advice I would give to anyone looking into implementing Informatica Intelligent Cloud Services is to get a POC done for the complex use cases for your organization. If the data hasn't been used for years and you have to move that to another source, be it the cloud or any other new technologies, take the data and do a POC for profiling, cleansing, and transformation for the different sets of data. For example, chunk the data, get the categories, then see how it is. Once that's done, look further and check if it's real-time, or it's a batch. If it's real-time, check how much time it's taking, and if it's aligned with your use case.
If you're using Informatica Intelligent Cloud Services for so many applications, do an end-to-end as a POC and check the time to see if it gives the time performance index, how the performance is, and how is it landing at the destination.
My rating for Informatica Intelligent Cloud Services is eight out of ten.
My company is a customer of Informatica.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Lead / Practise Architecht at TEKsystems (ex Aston Carter)
Great for data management with a good fuzzy matching feature
Pros and Cons
- "The fuzzy matching capability is a great feature."
- "We went with Informatica because we have functional and non-functional requirements with respect to the market data management of our customers and Informatica is a suitable product for their needs."
- "We currently have issues with real-time integration."
- "With limited data it's fine, but with a large volume the scalability is questionable, the threshold of data transaction is different."
What is our primary use case?
We use MDM to get more data quality. We are partners with Informatica and I'm a senior technical lead and practice architect.
What is most valuable?
The fuzzy matching capability is a great feature as is the network hierarchy which is the new concept code.
What needs improvement?
I think the UI could be improved. We're also currently facing issues with real-time integration and if Informatica had their own it would be helpful. They need to look into the user mechanism and the security access mechanism in the data governance process. One of the major features is access control and access data management and they need to work on that because I have observed some data glitches.
For how long have I used the solution?
I've been using this solution for six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. There is room for improvement in terms of scalability with the MDM SaaS. With limited data it's fine, but with a large volume the scalability is questionable, the threshold of data transaction is different. We are a service-based company, so there are limited users within the company. From the customer side, there are multiple users.
How are customer service and support?
We sometimes have technical issues and the customer support responds in a timely manner and is quite good.
How was the initial setup?
The initial setup is easy. Deployment takes around 15 minutes and we have 22 internal users in our company.
What's my experience with pricing, setup cost, and licensing?
We pay an annual license. Mobile players are unable to afford the product. Different MDMs have different pricing approaches but there needs to be room for mobile players.
What other advice do I have?
We went with Informatica because we have functional and non-functional requirements with respect to the market data management of our customers and Informatica is a suitable product for their needs.
This is a good solution although it's expensive and even though we are integrated with Oracle DB2, we're unable to integrate with multiple things. The market is changing and there are many more options so we have to think about the integrations of multiple databases.
There are some additions or improvements that could be made so I rate this solution eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Data Engineer at BBI
Provides valuable functionality for task replication, but the user interface needs enhancement
Pros and Cons
- "It allows the creation of identical tasks that can be applied across multiple tables, ranging from 100 to even 1,000 tables."
- "The product interface could be improved to be more intuitive."
What is our primary use case?
The solution was part of building our data warehouses, where we needed a tool for bulk data migration that didn't require mappings when migrating from a source to a target.
What is most valuable?
The product's most valuable feature is the replication tasks. It allows the creation of identical tasks that can be applied across multiple tables, ranging from 100 to even 1,000 tables.
What needs improvement?
The product interface could be improved to be more intuitive. It requires navigating through several steps to access mappings and pre-created metrics. Enhancing it to provide a more streamlined structure or dashboard would allow quicker access to maps and other essential features.
For how long have I used the solution?
We used Informatica Cloud Data Integration for six months.
What do I think about the stability of the solution?
The product was stable. I rate the stability a ten.
What do I think about the scalability of the solution?
We had 30 Informatica Cloud Data Integration users in our organization. I rate the scalability an eight.
How was the initial setup?
The solution didn't require much setup, and since it was browser-based, it was fairly easy to use. I rate the process a ten out of ten.
What other advice do I have?
The product was pretty easy to use. The connections to other platforms worked fine.
I recommend it to others and rate it a seven.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data & Analytics Practice at a tech vendor with 10,001+ employees
Has good reusability and CDI features
Pros and Cons
- "The reusability factors are nice. The Cloud Data Quality is much better. A major flaw in the previous version was integration with the catalog, which is now seamless."
- "Support response time could be better."
What is our primary use case?
We've 300-400 data quality rules and different kinds of rules for completeness, conformity, and timeliness. We're using Informatica to implement those rules in Cloud Data Quality.
How has it helped my organization?
Informatica has CDI. So, if you find some issues, you can always integrate your CDI and then fix your data.
What is most valuable?
The reusability factors are nice. The Cloud Data Quality is much better. A major flaw in the previous version was integration with the catalog, which is now seamless.
For how long have I used the solution?
I have been using Informatica Cloud Data Quality as a partner for three months.
What do I think about the stability of the solution?
I rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
We want to keep costs down, so we are not getting enough resources.
It is suitable for enterprise level.
I rate the solution's scalability as nine out of ten.
How are customer service and support?
Support response time could be better.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I use Collibra Data Quality. I switched to Informatica because Collibra cannot integrate. Colibra Cloud Data Quality is a very basic tool. There is no integration capability. If you have problem records, there is no fix to remediate them using the same tool. With Informatica, you can integrate with CDI and then create a remediation plan.
How was the initial setup?
The initial setup was straightforward, and we were able to start configuring the rules quickly, etc.
It took about half a day to deploy since we are also learning.
What's my experience with pricing, setup cost, and licensing?
There are different tiers based on consumption, but there is no flexible option. The catalog grows slowly over time. It would have been nice to use a flexible feature at the beginning and then transition to a model where you have a fixed set of units that you consume and pay for. If you exceed those units, you move to the next tier. We were expecting a flexible pricing structure, which we did not get.
We would have preferred a pay-as-you-go model. Although pay-as-you-go is slightly more expensive, we know our consumption will not be high initially.
What other advice do I have?
It is easy to integrate cloud data quality with IT workflow. We haven't faced many challenges. It is fairly straightforward.
I recommend the solution.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Provides data cataloging and lineage with metadata management but lacks integration
Pros and Cons
- "The valuable feature is metadata management. If you want to trace sensitive data, you can auto-classify them. You can search for sensitive information through EDC. Using Discovery, you can identify if there is any type of data set."
- "The integration with other data management tools can be enhanced. For instance, there is no integration with tools like Collibra or Hubview."
What is our primary use case?
We use the solution for data cataloging and lineage.
What is most valuable?
The valuable feature is metadata management. If you want to trace sensitive data, you can auto-classify them. You can search for sensitive information through EDC. Using Discovery, you can identify if there is any type of data set.
What needs improvement?
EDC is only used for cataloging and meetings. Currently, not many different databases are integrated with it. The ETL logic should be visible within the tool. If EDC is integrated with Axon, you will see the data lineage and catalog because of EDC. If EDC is removed, you cannot see any lineage or catalog.
We need EDC on the application level. Currently, it is only at a system level. It can be shown as an application layer between policies or regulations. This kind of feature can be enabled.
The integration with other data management tools can be enhanced. For instance, there is no integration with tools like Collibra or Hubview.
For how long have I used the solution?
I have been using Informatica Enterprise Data Catalog for seven years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
EDC needs many ports to run. Therefore, to improve performance, you need to increase the number of cores.
How was the initial setup?
The initial setup is easy and takes two weeks to complete. One person is enough to deploy it.
What was our ROI?
EDC gives you a better understanding of architecture and the system used. You cannot use EDC completely unless you have access.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
EDC is a standalone application, so it doesn’t really make much sense. It doesn’t give you a lot of features that way; it’s primarily for cataloging and classification. Nobody would buy EDC as a standalone application. When people are buying EDC, it’s always with Axon.
I recommend buying the solution altogether with Axon.
Overall, I rate the solution as seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
Solutions Architect at Tech Mahindra Limited
Provides good data quality and valuable features like match-merge engine and CLAIRE AI engine
Pros and Cons
- "The solution's most valuable features are its data quality, match-merge engine, and CLAIRE AI engine, which helps with AI automation."
- "Compared to other tools in the market, Informatica MDM is costly."
What is our primary use case?
Informatica MDM is used for our customers' master data management journey. The solution meets our client's requirements for their customer-supplier or any other entities.
What is most valuable?
The solution's most valuable features are its data quality, match-merge engine, and CLAIRE AI engine, which helps with AI automation.
What needs improvement?
Compared to other tools in the market, Informatica MDM is costly.
For how long have I used the solution?
I have been using Informatica MDM for 13 years.
What do I think about the stability of the solution?
Informatica MDM is highly stable compared to any other tool in the market.
What do I think about the scalability of the solution?
Informatica MDM is a highly scalable solution. Our clients for Informatica MDM are mostly medium and enterprise businesses.
I rate the solution eight and a half out of ten for scalability.
How are customer service and support?
Technical support refuses to support us if we customize the tool. We customize the product based on the customer's needs, and we expect Informatica to provide support during that time as well.
How would you rate customer service and support?
Positive
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten for on-premises and nine out of ten for the cloud version. Setting up the tool in the cloud via IDMC doesn't take much time.
What about the implementation team?
The solution can be deployed within a few hours.
What was our ROI?
Our customers have seen a return on investment with the solution.
What's my experience with pricing, setup cost, and licensing?
Informatica MDM is an expensive solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing nine and a half out of ten.
What other advice do I have?
I would recommend the solution to other users because of its reliability and stability. Compared to other product vendors, Informatica MDM always has additional features. Informatica MDM has a CLAIRE AI engine, which helps with AI automation.
Overall, I rate the solution eight and a half out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Data Management Consultant at CompTechCo
Provides efficient auto-classification features and a simple setup process
Pros and Cons
- "It can automatically connect or associate business terms with various options, providing flexibility beyond general capabilities."
- "Currently, there are limitations in processing and the interface."
What needs improvement?
They could improve the product support for the Arabic language. Currently, there are limitations in processing and the interface itself regarding Arabic language support.
For how long have I used the solution?
We have been using Informatica Enterprise Data Catalog for two years.
What do I think about the stability of the solution?
I rate the platform's stability a nine out of ten.
What do I think about the scalability of the solution?
Our organization has 12 Informatica Enterprise Data Catalog users. I rate the scalability an eight out of ten.
How are customer service and support?
We encountered a delayed response from the technical support team.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We also use the Erwin Data Catalog, depending on the customer's requirements.
How was the initial setup?
The initial setup process is easy. It takes around two days to complete.
What about the implementation team?
We get help from third-party vendors for product implementation.
What was our ROI?
The ROI from using Informatica EGC (Enterprise Data Catalog) can be substantial, as it helps everyone, from novices to experts and stakeholders, maximize their data's potential. It enables thorough understanding, insightful analysis, and seamless sharing of data assets. Features like adding business terms enhance data quality and governance, benefiting businesses across various sectors. Many customers have truly benefited from these options.
What's my experience with pricing, setup cost, and licensing?
For 12 users, the platform's estimated annual cost is around $160,000.
What other advice do I have?
Our data management processes primarily use Informatica to connect to data sources, scan metadata to obtain physical data and perform data classification. Subsequently, we create business terms to establish a business glossary repository within the platform.
The features that have been most effective in improving our data governance include auto-classification and the ease of exploration and navigation within the tool. It can automatically connect or associate business terms with various options, providing flexibility beyond general capabilities.
The AI-driven discovery capability has significantly enhanced our data cataloging processes. Utilizing AI for auto-classification and discovery has been particularly beneficial. However, there is room for improvement in certain areas for understanding the data.
It has adapted well to changes in our data landscape, seamlessly accommodating new types of data sources. It offers flexibility in adding new data sources and supporting multiple data connectors.
Looking ahead to the future of Informatica Data Catalog, data lineage will be a significant trend influencing the product. These features are currently available, but there is potential for further enhancement and detail. It will enable organizations to comprehensively understand their data and its relationships with business processes and regulatory requirements.
I highly recommend it to others and rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Manager at a tech services company with 51-200 employees
Offers favorable data warehousing features but needs to improve UI
Pros and Cons
- "It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten."
- "Certain shortcomings in the product's UI make it an area where improvements are required."
What needs improvement?
You have to deal with a minimum of five, even if you want to go and check only a particular logic, making it an area with issues where improvements are required.
Certain shortcomings in the product's UI make it an area where improvements are required. The tool should provide ease of use and flexibility.
For how long have I used the solution?
I have been using Informatica Cloud Data Integration for four years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a five out of ten.
I see that my company faces frequent challenges in the tool when it comes to the area of UI and related to the area of characters. In my company, we have experienced some issues that occur when upgrading the tool.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten.
Enterprise-sized customers can choose Informatica Cloud Data Integration.
How are customer service and support?
The technical support for the solution is helpful, but it takes them time to figure out the issue. The time taken to close the ticket depends on the support that Informatica gets from their backend technical team. It takes a long time to close a ticket. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The product's initial setup phase was not difficult.
The product's deployment phase can be carried out by linking a .exe file provided by the solution with your server.
The solution is deployed on the cloud.
Which other solutions did I evaluate?
Against Informatica Cloud Data Integration, I recommend SnapLogic, which is a cheaply priced product. People know about SnapLogic, as it comes with very good features and ease of use.
What other advice do I have?
The feature of the product that I find the most beneficial for data warehousing tasks is the use of the tool for extracting and loading purposes, which depends upon the connector's availability. Many connectors in Informatica are not free or out of the box, and you have to purchase them. The tool has quality connectors.
I haven't used the tool for real-time data analytics, but I have used it in my company for batch-oriented purposes. Data integration will not be supported in real-time in Informatica Cloud Data Integration. For real-time data integration, you have to go with either the application integration or other products like Informatica PowerExchange.
In Informatica Cloud Data Integration, the transformation feature was almost the same as that of Informatica PowerCenter. In Informatica Cloud Data Integration, the transformation features may offer a couple of more functionalities.
In terms of the ease of learning that the product provides, I would say that those who have experience with Informatica PowerCenter can easily adopt Informatica Cloud Data Integration. A person who has worked on Informatica Cloud Data Integration may not be comfortable with Informatica PowerCenter. In terms of ease of use, I consider Informatica PowerCenter to be easier than Informatica Cloud Data Integration.
I rate the ease of use experience attached to the tool a six out of ten.
Only after considering the use cases of people can I recommend the product to them. If a person only wants a product for extraction and loading purposes, then I feel that there are many cheap products in the market that can satisfy their needs. Suppose someone is looking at a tool that offers widespread features, like application integration and real-time functionalities. In that case, all of it comes under Informatica, which can be a good option.
The tool is the most expensive one compared to any of the other products in the market, especially in terms of ETL functionalities or integration features.
My company has integrated SAP, many databases, and APIs into Informatica Cloud Data Integration.
I can see that the performance of the product keeps improving with every new release, especially in the area of job executions, even though the hardware may be the same.
I rate the tool a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: September 2026
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Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros
sharing their opinions.
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