The solution is mostly used to automate MDM, send keyword dimension sites to the engineering team, or address historical records for the training-based employee.
Solution Architect at Nihilent Technologies Ltd.
A stable and scalable solution that needs some improvement with connectivity and automation
Pros and Cons
- "The valuable feature is that we can automate the integration part...It is a stable solution."
- "Informatica MDM has limitations with connectivity."
What is our primary use case?
What is most valuable?
The valuable feature is that we can automate the integration part. Also, it's suitable for data quality. The solution also helps create the data that has been helpful in data governance. We performed some effective or administrative charges in real-time and, most recently, in a real-time solution. So, it allows enrollment to capture and transform the data anytime.
What needs improvement?
Most of the demand is about how MDM can be automated so the changes occur automatically.
The whole server will change the storage engine, like any tool key, so everything can be automated.
Informatica MDM has limitations with connectivity. This is evident when we connect with our console, especially sometimes the process gets filled. With the tools we are locally running from our end, there should be some specific instance to register that is helpful and can support Informatica in running its modeling.
More automation is much required nowadays, as mainly the work will convert into a complete normal manual process.
There should be some specific integration tools, the managed services, involving the application, and then the code they use. That should be sufficient, meaning there should be leverage to openly adopt any new integration environment like PySpark that we will use. Some resiliency with the particular application, the code, and the type of files only can we address.
For how long have I used the solution?
I have been using Informatica MDM for more than ten years.
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Informatica Intelligent Data Management Cloud (IDMC)
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What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution for sending any new setup or data. Approximately six hundred users are using the solution.
How are customer service and support?
The technical support team is good. The administration has access to both servers. They can only provide access to run the tool, allow authentication, and how data can be secured. I rate the service and support as ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I have used Microsoft SSIS and AWS Glue, but Informatica is capable of doing multiple things for integration purposes, but also for data evaluation.
How was the initial setup?
The initial setup is straightforward. The deployment took ten to fifteen minutes, and almost fifteen administrators were needed for the deployment.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
I would say that based on the current scenario, the market trends show that it is not required for the price to be increased. But, functionality-wise, and considering that now as the trend of microservices is going on in the market if Informatica MDM can be replaced in a similar way with particular tools or components to meet the client's demands, we can use only those particular things for the DDoS service covering, for the backup, for the security, and data encryption. So that can be helpful. Part-wise, if somebody needs only the pipelines to be created, someone needs to get a complete data flow task, or someone requires only the MDMs to get in place and not complete information that they need to make. We have licenses, and we are provided with certain particular services in the solution.
What other advice do I have?
I urge those planning to use the solution to understand how they are modeling data encryption and data governance activities. Suppose you are implementing without knowing your data quality and data governance. In that case, the installation of those sources through MDM is not affected. So better to better understand the basics.
Then it will be helpful to use something specific.
I rate the overall solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Architect at Agence Française de Développement
A stable solution that needs architectural and technological updates
Pros and Cons
- "I think that it's a good solution...It is stable because we have the experience to deploy this solution."
- "The product could be improved in the area of architecture and technology. All the parts are old."
What is our primary use case?
We have used it to elaborate on a project for Golden Record, for IDQ data quality, and create business cases for the control parties.
What needs improvement?
The product could be improved in the area of architecture and technology. All the parts are old.
I would like to migrate it to a new technology. It's better to have a new method for every IT system. Integrate with API, Kafka, and JMS, as API has in Jira code or Jira.
For how long have I used the solution?
I have used Informatica MDM for ten years. I have used Version 8.6 and 9.1 of this solution.
What do I think about the stability of the solution?
I think that it's a good solution, but it's an old solution. It is stable because we have the experience to deploy this solution.
What do I think about the scalability of the solution?
I think it's based on ODBC drivers, and they are not good for scalability.
How are customer service and support?
We have not contacted customer service.
How was the initial setup?
The initial setup was complex. It must have taken around eight or nine months to deploy all Informatica systems. The deployment processes for on-premise and cloud are different. For on-premise, we must deploy the data models, and then we must deploy the rules. We must also deploy a .Go file extension and an exposition of the vendor code, among other things.
It's different if we have an on-premise solution. The stability is for the on-premise infrastructure. It builds the IT of enterprises of clients because Informatica is at 'Legacy' level.
What's my experience with pricing, setup cost, and licensing?
So, there are plans for licensing. There are subscription-based and usage-based licenses. Also, there are licenses for exceptional analytics, etc. In short, there are different models of licensing for every enterprise.
What other advice do I have?
I think there is a new Jira-driven event, Jira-driven data, for the flows and extensions. So in this power center technology, I think that it's complex to navigate through the solution without new technology. Overall, I rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
October 2025

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Practice Leader at a tech services company with 1,001-5,000 employees
Good customization for data search and sharing; GUI needs to be upgraded
Pros and Cons
- "Able to customize data search and data sharing."
- "The GUI needs to be a little more user-friendly and appealing."
What is our primary use case?
We use Axon for controlled and governed data sharing as well as for the policies and principles from a data governance perspective. Our use case was for an airport company and we used Axon in tandem with Datacat Log EDC. We customize data search and data sharing. We have a partnership with Informatica.
What is most valuable?
The management of the policy is very useful. The ability to customize data search and data sharing is useful. The solution has all the necessary features.
What needs improvement?
The GUI needs to be a little more user-friendly and appealing. Salesforce, for example, although in a different category, is very user-friendly and I think if they were to include some of the Salesforce principles, it would be helpful. Informatica needs to do a better job in terms of educating users.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The solution is stable and dependable as long as we keep an eye on the servers.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The support process needs to be more agile.
How was the initial setup?
The initial setup took a few days. It wasn't very complex but there were some initial challenges because we were trying to setup the Informatica Data catalog, EDC, at the same time. The deployment was reasonable but not very smooth. We have around 300 users.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are generally on the higher side.
Which other solutions did I evaluate?
Collibra was a solution we evaluated but Informatica was the final choice.
What other advice do I have?
I rate this solution seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Delivery Manager at Deloitte
Full data asset view, good support, but interface could improve
Pros and Cons
- "The most valuable feature of Informatica Enterprise Data Catalog is it provides clients with a full view of the enterprise data assets. For example, how many data assets they have and who owns them."
- "Informatica Enterprise Data Catalog could improve by having a much better user interface. It is not user-friendly."
What is our primary use case?
Informatica Enterprise Data Catalog is being used for recording enterprise assets, such as customers' products and vehicles.
We a consulting service that provides information on how to enter the catalog or forms to collect the data catalog and enter them into Informatica Enterprise Data Catalog.
What is most valuable?
The most valuable feature of Informatica Enterprise Data Catalog is it provides clients with a full view of the enterprise data assets. For example, how many data assets they have and who owns them.
What needs improvement?
Informatica Enterprise Data Catalog could improve by having a much better user interface. It is not user-friendly.
In a new release of Informatica Enterprise Data Catalog, it would be beneficial to have some new features including data sharing.
For how long have I used the solution?
I have been using Informatica Enterprise Data Catalog for approximately three months.
What do I think about the stability of the solution?
The solution is stable. There are some issues that can arise with Informatica Enterprise Data Catalog, but the vendor can resolve them.
What do I think about the scalability of the solution?
We have 10 people that use the solution.
How are customer service and support?
Informatica Enterprise Data Catalog sends support to our clients if they are having problems.
How was the initial setup?
The initial setup of the Informatica Enterprise Data Catalog can be difficult. It can take approximately one week to install all the components, such as metadata.
What about the implementation team?
There are vendors to do the installation and it can cost a lot of money over the week that it takes.
What other advice do I have?
I recommend this solution to others. There is a large market in China for Informatica Enterprise Data Catalog.
I rate Informatica Enterprise Data Catalog a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Technical Lead / Practise Architecht at TEKsystems (ex Aston Carter)
Great for data management with a good fuzzy matching feature
Pros and Cons
- "The fuzzy matching capability is a great feature."
- "We currently have issues with real-time integration."
What is our primary use case?
We use MDM to get more data quality. We are partners with Informatica and I'm a senior technical lead and practice architect.
What is most valuable?
The fuzzy matching capability is a great feature as is the network hierarchy which is the new concept code.
What needs improvement?
I think the UI could be improved. We're also currently facing issues with real-time integration and if Informatica had their own it would be helpful. They need to look into the user mechanism and the security access mechanism in the data governance process. One of the major features is access control and access data management and they need to work on that because I have observed some data glitches.
For how long have I used the solution?
I've been using this solution for six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. There is room for improvement in terms of scalability with the MDM SaaS. With limited data it's fine, but with a large volume the scalability is questionable, the threshold of data transaction is different. We are a service-based company, so there are limited users within the company. From the customer side, there are multiple users.
How are customer service and support?
We sometimes have technical issues and the customer support responds in a timely manner and is quite good.
How was the initial setup?
The initial setup is easy. Deployment takes around 15 minutes and we have 22 internal users in our company.
What's my experience with pricing, setup cost, and licensing?
We pay an annual license. Mobile players are unable to afford the product. Different MDMs have different pricing approaches but there needs to be room for mobile players.
What other advice do I have?
We went with Informatica because we have functional and non-functional requirements with respect to the market data management of our customers and Informatica is a suitable product for their needs.
This is a good solution although it's expensive and even though we are integrated with Oracle DB2, we're unable to integrate with multiple things. The market is changing and there are many more options so we have to think about the integrations of multiple databases.
There are some additions or improvements that could be made so I rate this solution eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte
A UI-based tool with great scripting
Pros and Cons
- "It has a more UI-based tool, and the scripting is good."
- "The current features are a bit complicated, and we need to write big scripts and test."
What is our primary use case?
We are currently working on a project with the Oracle Fusion system, so we have multiple use cases and often need to pool data in different source systems. In the project, we have multiple sources and target systems. Based on the requirements, clients, and what they propose, we need to make decisions or check the technical feasibility of whether it is possible to complete the integration.
What is most valuable?
Product-wise, compared to other on-premise tools, Informatica Cloud Data Integration can be deployed on-premises and cloud. So when we were working on-premises, there were a lot of challenges with the hardware. For example, there were memory space issues, but once we switched to cloud, there were no more issues.
What needs improvement?
There are challenges when we use Cloud Application Integration (CAI). We want add-ons when we complete data integration and merge images. The current features are a bit complicated, and we need to write big scripts and test.
For how long have I used the solution?
We have been using this solution for more than six years. We are using a cloud version and the most recent version, 10.4. We have also used versions 8.6, 9 and 10, and we have observed that there isn't that much of a difference between versions, just additional features added. We do not have private or public cloud for Informatica Cloud Data Integration, just cloud.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. We have more than 20 people using this solution.
How are customer service and support?
We hardly raise an SR for this solution. But, whenever we require technical support, we do not get a satisfactory response. This is because their knowledge base may not be developed.
Which solution did I use previously and why did I switch?
We used this same tool but on-premises in the past. We have also worked with AWS Snowflake, an ELT tool similar to Informatica Cloud Data Integration but with a different architectural approach. If we had to rank them, Informatica Cloud Data Integration would be the best, followed by Snowflake, then AWS.
Informatica Cloud Data Integration has some advantages over the others. It has a more UI-based tool, and the scripting is good. AWS also has an ETL tool called Glue, but it does not have everything we need to write in a script. We still need to write a script if we want to perform a small task. AWS is also challenging to teach. Informatica Cloud Data Integration and Snowflake are easier to use.
How was the initial setup?
The initial setup is easier for cloud compared to on-premises. Deployment does not take much time and takes about 20 to 30 minutes.
What's my experience with pricing, setup cost, and licensing?
The pricing of Informatica Cloud Data Integration and other solutions are almost the same but with slight differences. It differs from project to project, their use case, source and target. Unfortunately, I do not have information on precise licensing costs.
What other advice do I have?
I rate this solution a nine out of ten. Regarding advice, it is a great solution, but users should understand their source and target system. For example, we also deal with Oracle Fusion, and it's a bit challenging to push data because Oracle has multiple models, financial supply chain and HR. Hence, it is difficult for a developer. Therefore, it is difficult to push data.
They should decide whether they are comfortable using Informatica Cloud Data Integration as their middleware tool or whether they want to use Oracle or OCI. OCI is a different middleware tool owned by Oracle.
Regarding additional features in the next release, Informatica Cloud Data Integration doesn't have image merging transformation or capability. We can do it without the solution, but it is a lengthy process. So, it would be helpful if they added the transformation to play with images and deal with invoices and financial data. We sometimes need to add 200 out of 800 invoices, and it's a bit challenging without the additional features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at Agile Technology Consulting
Feature-rich, data governance market leaders, and adequate technical support
Pros and Cons
- "The dictionary, the search, and the ratings are without a doubt the most beneficial components of this solution."
- "The main issue probably has nothing to do with end users, but installation can definitely be simplified."
What is our primary use case?
We essentially use Informatica Axon to set up a data governance framework for a corporation, usually a medium-sized or large organization.
What is most valuable?
The dictionary, the search, and the ratings are without a doubt the most beneficial components of this solution.
Socializing data governance is one of the examples, but I'm not sure what the others were. For instance, if you locate a specific data attribute, you can grade its accuracy by assigning it a star rating between 0 and 5.
When someone else conducts a search, they might discover whether employees at the company believe the data to be of high quality.
In terms of additional features, I believe it is quite rich. As I previously stated, it is a fairly mature product.
What needs improvement?
The main issue probably has nothing to do with end users, but installation can definitely be simplified. Also, I believe that this is something that they are already working on it, but it needs to be provided as a service.
The Microsoft version, Purview, is now available as a cloud service, it must be provided as a service rather than just installation. You do not need to go through the installation, you literally create an account in five minutes. That is something they need to do. I believe that it is already something they are on working on, but I don't believe it has yet been released.
For how long have I used the solution?
Over the past year, I have definitely used Informatica Axon.
I have worked with Informatica Axon for two years.
We are always working with the latest version.
What do I think about the stability of the solution?
Informatica Axon is a stable product.
It's a fairly mature product. For many years, it has been the market leader.
What do I think about the scalability of the solution?
Informatica Axon is a scalable solution.
The smallest organization would have 500 users.
Any of the multinational corporations could be the largest. It's quite pricey.
It is commonly used by large multinational corporations.
It has two or three user interfaces, one for everyone in the organization, one for specific data analysts, and one for IT technical staff.
How are customer service and support?
Like many organizations, technical support responds quickly at times. It can take some time. It's about average, in my opinion. I wouldn't say it's particularly good or bad. It's average.
I would rate the technical support a three and a half out of five.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I am just really familiar with Azure DevOps as a deployment technology.
Some of the Azure services, such as Database and Purview, and Informatica tools, such as Axon, and Data Governance, are among the things I am familiar with.
How was the initial setup?
Informatica Professional Services should absolutely perform the installation due to its complexity. Additionally, training is required for end-client configuration. It is not something you can pick up and configure immediately.
Although there is no cloud version of it yet, it can be deployed in the cloud as a virtual machine, or VM.
Axon itself, you normally allow anywhere between five and ten days to conduct the installation configuration together, and that's not elapsed time. It normally takes a week to two weeks to install and configure an initial setup. This is elapsed time, not necessarily man hours. You will always need additional configuration to be done. Although the actual installation and configuration might be completed in a few weeks, getting it ready for use by the organization might take six months.
What about the implementation team?
We do not have a technical team. I was the person who deployed this solution.
It was a challenge, but I did it for the POC.
Informatica Professional Services was consulted when it came time for the client's actual installation.
Axon can typically be present; the technical installation only requires one person, and a second data specialist is typically required for configuration. Normally two. Additional technical setup and data configuration are required.
What was our ROI?
It is definitely high if used properly, but many organizations spend all of the money and then fail to use it to its full potential. It is unquestionably a good investment if used properly.
It depends on how the client uses it.
What's my experience with pricing, setup cost, and licensing?
Pricing is determined by the number of licensed users as well as the number of Core CPUs.
You can imagine how expensive it would be for a company with 10,000 users, but it all depends on how many analyst user licenses they require.
I believe there is a flat fee for the end user.
It is not expensive, but individual licenses are required for technical users, data analysts, data stewards, and the data governance team, which can add up if you have a large number of them.
Different clients may have different licensing costs, but it is based on a yearly paid license. It is renewed every year. There is an initial licensing fee as well as an annual renewal fee.
They are very expensive, and they charge a lot because they know they are number one. I would rate them a five out of five. Five being the most expensive.
What other advice do I have?
I would definitely recommend it. If they can afford it. I strongly advise them to use it. But, before diving into Axon or any of the other governance tools, make sure they understand their data landscape thoroughly because the tool will not help them with that. They will fail if they do not have good data practices in place.
I'm a freelancer, but the consultancy I went through is also independent, but they do have a partner relationship with Informatica, as they do with many vendors.
I would rate Informatica Axon a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Director, Global Master Data Management at a healthcare company with 10,001+ employees
Beneficial hierarchy management, reliable, but AI could improve
Pros and Cons
- "The most valuable feature of Informatica MDM is hierarchy management. It's not something that's typically available and effective within ERPs."
- "Informatica MDM can improve the data catalog and data marketplace."
What is our primary use case?
Informatica MDM is used for customer affiliations and sites and hierarchy management.
How has it helped my organization?
Informatica MDM has helped our organization because we now work from a harmonized single record for customers and patients. We're able to have an aggregation or hierarchy view, which drives a whole variety of things, such as data quality and data reliability.
What is most valuable?
The most valuable feature of Informatica MDM is hierarchy management. It's not something that's typically available and effective within ERPs.
What needs improvement?
Informatica MDM can improve the data catalog and data marketplace.
Informatica MDM is expanding in AI by making it much more efficient and automated stewardship-related work. I'd like to see that accelerated and made available for on-premise.
For how long have I used the solution?
I have been using Informatica MDM for approximately four years.
What do I think about the stability of the solution?
The stability of Informatica MDM is good.
What do I think about the scalability of the solution?
Informatica MDM is scalable.
We have approximately 100 people using this solution in my company and their roles vary. For example, we have stewards, data analysts, platform administrators, architects, developers, and support teams. The active users are primarily stewards and data analysts.
How are customer service and support?
We rate Informatica MDM support on an annual basis and we have quarterly executive business reviews where we discuss support issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used SAP for MDM. We switched because there were new use cases that SAP couldn't meet.
How was the initial setup?
The initial setup of Informatica MDM is more complex than it should be.
What about the implementation team?
We used a third party for the implementation of Informatica MDM.
We have approximately 20 people that do the maintenance and support of the solution. This includes support admin teams and architect engineers. We have a BA for each of the domains, shared architecture, shared engineers, ETL, and MDM. Additionally, we rely heavily on third-party assistance.
What was our ROI?
We have seen an ROI in duplicate data management, visibility to market share, and reduction in risk.
What's my experience with pricing, setup cost, and licensing?
I rate the licensing cost of Informatica MDM a five out of ten.
Which other solutions did I evaluate?
We did go through a solution selection and RFP process before we chose Informatica MDM.
What other advice do I have?
My advice to others is for them to look at SaaS and cloud options first.
I rate Informatica MDM a seven out of ten.
Informatica MDM has a lot coming ahead from a solution standpoint, which is a benefit for them. However, there's a lot of configuration involved to keep the solution going and this is why I would encourage a SaaS solution for anyone coming in.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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