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Sabahat Hussain - PeerSpot reviewer
Data Governance Lead at Habib Bank Ltd.
Real User
Top 5
Represents clusters nicely and has good interface but needs improvement in integration
Pros and Cons
  • "The most valuable feature of Informatica Axon is features, interfaces, and data mapping. It represents clusters nicely."
  • "The solution should improve its integration."

What is our primary use case?

Our use cases were related to the financial and banking sectors. We created data and transferred it to the enterprise level. 

What is most valuable?

The most valuable feature of Informatica Axon is features, interfaces, and data mapping. It represents clusters nicely. 

What needs improvement?

The solution should improve its integration. 

For how long have I used the solution?

 I have been using the product for three years. 

Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
April 2025
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

Informatica Axon is stable. 

What do I think about the scalability of the solution?

The product is scalable. 

How are customer service and support?

The tool's support is fine. 

How was the initial setup?

Informatica Axon's deployment is straightforward. 

What other advice do I have?

I rate the product an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kunal -Verma - PeerSpot reviewer
Solutions Architect at LTIMINDTREE
Real User
Top 10
Provides efficient data modularization features, but its technical support services need improvement
Pros and Cons
  • "The solution has the best feature for parameterization."
  • "Its features for partitioning and optimization could be better."

What is our primary use case?

We use the solution for data modularization.

What is most valuable?

The solution has the best feature for parameterization. We can apply it at the mapping and task flow levels. It helps with auto-linking and dynamic linking options for flexible data integration.

What needs improvement?

The solution's capability to handle large volumes of data compared to its on-premise version needs improvement. Its features for partitioning and optimization could be better as well. There needs to be more options for partitioning, including database partitioning, pass-through partitioning, etc. Additionally, it doesn't support XML data types for SQL server databases. Also, it captures success and targets rows only within a system-defined area. It should be able to capture and track the number of rows processed by each pipeline.

Presently, users need to write code against the existing APIs to access information data. It is a complicated process due to the limited functionality of APIs. Instead, there could be an option to write queries against repository tables to fetch the data like its on-premise version.

For how long have I used the solution?

We have been using the solution for two years.

How are customer service and support?

The solution's technical support team could be responsive. We have to contact their global support team to raise new feature requests. Currently, we encounter issues with parameterizing email IDs at the task level to configure features for success, warning, and failure. We sent a request to them back in 2020, but they are yet to add those features.

What other advice do I have?

I rate the solution a seven out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
April 2025
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
856,873 professionals have used our research since 2012.
VivekSingh 1 - PeerSpot reviewer
Senior Enterprise Architect at Boston Scientific
Real User
Top 20
A tool with an easy setup phase and good support but needs to improve stability
Pros and Cons
  • "The support is very good."
  • "With the solution, we had some issues, and we have every day, and we used to open a ticket. Sometimes, there are data issues and transformation issues."

What is our primary use case?

Informatica Cloud Data Integration is being used to transform data. Primarily, it is for creating data pipelines.

How has it helped my organization?

Informatica Cloud Data Integration is being used to transform data. Primarily, it is for creating data pipelines.

What is most valuable?

Integration is a valuable feature. Currently, the integration makes our security more robust, especially when compared to IICS, where we would need to make arrangements through native or other ways to handle that, and here using sum up makes our lives easier.

What needs improvement?

With the solution, we had some issues, and we have every day, and we used to open a ticket. Sometimes, there are data issues and transformation issues. So things are not very mature. They need to improve in the aforementioned areas. We are hoping that it will be sorted out in some time, and we will get to experience a hassle-free life.

For how long have I used the solution?

My company does business with Informatica. We are using their product. I have been using Informatica Cloud Data Integration for four to five years. I am an end user of the solution. Also, I am using the solution's latest version.

What do I think about the stability of the solution?

I think they are working. Their engineers are still working on some transformations and some features. It is not as stable as they are thinking, but in the last two years, we have seen good progress. So, we are hoping for a similar thing in the future as well. So it is scalable. But, stability-wise, I think that a more stable version is going to come.

What do I think about the scalability of the solution?

I think it is a scalable product. Around a hundred users are using the solution in my company.


How are customer service and support?

The support is very good. On a scale of one to ten, I rate the technical support between eight and ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

So we've got many solutions. Not before going to Informatica, but we were evaluating and working with other sets of tools as well. So, on AWS, it is EMR and Glue. We quite frequently use Glue for data pipelines. We also use SAP S/4HANA for delegation. I like IPC and IICS because I have experience in them for the last fifteen years, and I'm working using the same tools. So, I mean, it is my biased opinion. Otherwise, since I have not caught exposure to the other tools in the market that the people in my company are using in different teams, I don't have much exposure to them. Had I gone through those experiences, I would probably have recommended some other tools as well. Currently, I'm in this industry using this tool only, so I recommend it only for that reason. 

How was the initial setup?

The initial setup was very easy. Currently, we are in a deployment process. We've not yet orchestrated that part, but we are in the process of creating the deployment pipelines.

I have deployed the solution on the cloud. Also, there is no maintenance required for the solution.


What's my experience with pricing, setup cost, and licensing?

Cost-wise, I think it is on the higher side, and that is why we are looking for some better options. Licensing costs are huge compared to other players in the market and for my company.

What other advice do I have?

It's a good tool to start with in the beginning.

The product is maturing and has not matured yet. If I look at the market, there are other tools that are providing this stable solution. I rate the overall solution between five to six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohammad Faizan Ahmad - PeerSpot reviewer
Sr. Technical Engineer at Investcorp Bank BSC
Real User
Top 10
It has more connectors for various types of applications than some competing tools
Pros and Cons
  • "Informatica is good for integrating data and cloud applications. We have connectors for integrating cloud applications like Salesforce. You can quickly integrate anything with an exposed API or a REST API. The industry is increasingly shifting to the cloud, so we need more products that can connect to cloud-based applications. The integration is seamless and works in real time. It's also secure because you don't need to expose databases or tables."
  • "There is room for improvement at the highest level in terms of useability and connectors for various types of new applications. The row processing performance could be better because you experience some latency dealing with high volumes of data. Most organizations will be dealing with multiple cloud applications, so you could see performance issues moving from one system to another."

What is our primary use case?

We use Informatica as our one-stop cloud integration solution. We are connecting two different data systems like SAP or Salesforce, integrating on-site financial data with some applications that process financial information like an ERP to plan budgets and forecast revenue. I'm creating a data warehouse and using that with tools like Power BI to create reports and dashboards.

What is most valuable?

Informatica is good for integrating data and cloud applications. We have connectors for integrating cloud applications like Salesforce. You can quickly integrate anything with an exposed API or a REST API.  The industry is increasingly shifting to the cloud, so we need more products that can connect to cloud-based applications. The integration is seamless and works in real time. It's also secure because you don't need to expose databases or tables. 

What needs improvement?

There is room for improvement at the highest level in terms of useability and connectors for various types of new applications. The row processing performance could be better because you experience some latency dealing with high volumes of data. Most organizations will be dealing with multiple cloud applications, so you could see performance issues moving from one system to another. 

For how long have I used the solution?

I have worked with Informatica products for about seven or eight years.

What do I think about the stability of the solution?

I rate Cloud Data Integration seven out of 10 for stability. Even though Informatica is based in the cloud, it still depends on a secure agent deployed on-prem. The performance of the individual machine where you install the gateway can affect the stability. 

What do I think about the scalability of the solution?

I rate Cloud Data Integration eight out of 10 for scalability. 

How are customer service and support?

I rate Informatica support eight out of 10. They have a dedicated customer success portal where you can search a lot of knowledge base articles that tell you how to use Informatica in various scenarios. You can also use the portal to raise a support ticket describing your scenario, what you hope to achieve, and where you're having problems. The technical support responsiveness and dedicated customer support are decent enough. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have some experience with Azure Data Factory, and I worked with another Informatica product called PowerCenter. I switched to Informatica Cloud Data Integration because my customers' needs changed. More companies began prioritizing clouds. As developers, we also needed to scale up our services.

What's my experience with pricing, setup cost, and licensing?

I'm not aware of the exact licensing cost because the senior management handles that, but I know that products like Azure Data Factory are less expensive than Informatica. At the same time, Informatica gives you more options and connectors. Everything is possible, whether you want to do API-based integration, traditional data integration, etc. 

Azure Data Factory is more useful for connecting with the Azure cloud. You can also play around with the native data integration tools that other cloud providers offer, like GCP or AWS.

What other advice do I have?

I rate Informatica Cloud Data Integration eight out of 10. I recommend Informatica as an integration tool for large and medium-sized enterprises migrating to the cloud. Cost is something to keep in mind because Informatica might be too pricey for smaller companies. Large and medium-sized companies can easily afford it if they plan to use it as a one-stop solution for all their cloud integration and management needs.

If you need a middle layer to build your pipeline, that can be achieved using Azure Data Factory or any other data integration tool. Still, Informatica has some advantages in terms of connectors and help desk resources. When you contact the Informatica help desk, you can speak with engineers who helped develop the Informatica platform, so they have rich experience with integration technologies. The product itself is highly reliable and suitable for your integration needs. 

Azure Data Factory has almost 80 percent of the same features, and it might work for you if you have a Microsoft ecosystem. Using Data Factory is cheaper. However, if you're a large or medium-sized organization or a reseller and your data is more valuable, it might make more sense to use Informatica at that scale. You'll be interacting with many more types of applications and might need to integrate the applications in various ways.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Satya Phani Palla - PeerSpot reviewer
Senior Manager at Conduent (formerly Xerox Services)
Real User
Gives us the ability to connect to multiple sources and enterprise applications for data integration
Pros and Cons
  • "Data integration is the most valuable feature. The ability to connect to any of the sources and enterprise applications makes our lives easier."
  • "We would like to have accessibility to the repository."

What is our primary use case?

We use Informatica Cloud Data Integration because we have multiple sources for data integration, and we transform that data and load it into the database or QuickBooks.

There are fewer than 10 people using this solution in my organization.

I'm an integrator. I'm working with the latest version. 

It's deployed on cloud.

What is most valuable?

Data integration is the most valuable feature. The ability to connect to any of the sources and enterprise applications makes our lives easier.

What needs improvement?

We would like to have accessibility to the repository. We had that feature in Informatica PowerCenter, and we were able to have access to the repository query, which helped us build some tools, audit tools, and review tools. In Informatica Cloud, accessing the repository query is a challenge.

For how long have I used the solution?

I have used this solution for about six years.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's scalable. 

How are customer service and support?

We reach out to technical support frequently. We've had good experiences with them.

Which solution did I use previously and why did I switch?

We previously used PowerCenter, DataStage, and Oracle Data Integrator.

I prefer Informatica Cloud Data Integration because of the ease of connecting to various connectors and various enterprise applications. The UI is also a valuable feature.

How was the initial setup?

Initial setup isn't straightforward or complex. It's about medium difficulty. 

Deployment took about one week. It's not difficult to maintain.

What about the implementation team?

Deployment was done in-house.

What was our ROI?

From the usage perspective, there is minimum ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is high compared to other tools on the market.

What other advice do I have?

We chose Informatica Cloud because we have Salesforce. If you're using Data Integration, App Integration, and many other features like operational insights, then the price is worth it. If you're only using the solution for data integration, then the price definitely isn't worth it.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Satya Phani Palla - PeerSpot reviewer
Senior Manager at Conduent (formerly Xerox Services)
Real User
Helps us export APIs and process data, and provides OAuth feature for authentication
Pros and Cons
  • "The OAuth feature is the most valuable feature for authentication."
  • "There's no direct way to connect to Amazon APIs from Informatica Cloud."

What is our primary use case?

We export APIs, and anyone can seek those APIs to have the data for target use cases. We hit the APIs that are exposed by external systems, and we get the data from them and process it.

We're using the latest version. It's deployed on cloud.

There are about five people who are using this solution in my organization.

We chose Cloud API Integration to connect to Salesforce.

What is most valuable?

The OAuth feature is the most valuable for authentication.

What needs improvement?

Recently, we're trying to connect to the Amazon API. There's no direct way to connect to Amazon APIs from Informatica Cloud. From Postman, there's a signature site called AWS Signature, which would actually generate the signatures for us with AWS APIs. In Informatica Cloud, we have to build the logic, and then we can generate the signature and hit the AWS APIs. Instead of generating that signature, it would be better if we could have the same connector in Informatica Cloud.

Sometimes when I open the processes or any service connectors, the labels are not properly displayed. The backend names are displayed rather than the front end label. I usually log out and log back in, and sometimes it disappears, and sometimes it doesn't.

For how long have I used the solution?

I have used this solution for six years.

What do I think about the stability of the solution?

It's pretty stable. We don't have any concerns.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

I would rate technical support as six out of ten.

How was the initial setup?

Setup is straightforward. It takes a week to do the installation and configuration.

It's not difficult to maintain.

What other advice do I have?

I would rate this solution as eight out of ten. 

I would recommend this tool to other users.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ramesh SV - PeerSpot reviewer
Senior Technical Lead / Practise Architecht at TEKsystems (ex Aston Carter)
Real User
Great for data management with a good fuzzy matching feature
Pros and Cons
  • "The fuzzy matching capability is a great feature."
  • "We currently have issues with real-time integration."

What is our primary use case?

We use MDM to get more data quality. We are partners with Informatica and I'm a senior technical lead and practice architect.

What is most valuable?

The fuzzy matching capability is a great feature as is the network hierarchy which is the new concept code. 

What needs improvement?

I think the UI could be improved. We're also currently facing issues with real-time integration and if Informatica had their own it would be helpful. They need to look into the user mechanism and the security access mechanism in the data governance process. One of the major features is access control and access data management and they need to work on that because I have observed some data glitches.

For how long have I used the solution?

I've been using this solution for six years. 

What do I think about the stability of the solution?

The solution is stable.  

What do I think about the scalability of the solution?

The solution is scalable. There is room for improvement in terms of scalability with the MDM SaaS. With limited data it's fine, but with a large volume the scalability is questionable, the threshold of data transaction is different. We are a service-based company, so there are limited users within the company. From the customer side, there are multiple users. 

How are customer service and support?

We sometimes have technical issues and the customer support responds in a timely manner and is quite good.

How was the initial setup?

The initial setup is easy. Deployment takes around 15 minutes and we have 22 internal users in our company. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual license. Mobile players are unable to afford the product. Different MDMs have different pricing approaches but there needs to be room for mobile players.

What other advice do I have?

We went with Informatica because we have functional and non-functional requirements with respect to the market data management of our customers and Informatica is a suitable product for their needs.

This is a good solution although it's expensive and even though we are integrated with Oracle DB2, we're unable to integrate with multiple things. The market is changing and there are many more options so we have to think about the integrations of multiple databases. 

There are some additions or improvements that could be made so I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Manager, Data Governance at a healthcare company with 5,001-10,000 employees
Real User
Leaderboard
They listen to their customers, so if something is missing or not working, they will put it on their roadmap.
Pros and Cons
  • "I like EDC's self-service capabilities. You can put the catalog on the intranet inside the organization, so users can search for something. People in the research world have specialized systems, and you might find data from various places that sound similar."
  • "Interoperability is one area where EDC has room for improvement. It was challenging when the faculty took over the data world and had specific vendors they wanted to use, and some were not particularly open platforms."

What is our primary use case?

We were trying to publish a compendium of all our various assets using an Oracle-based data warehouse. We also had vendor-based solutions like Epic for electronic medical records on an SQL Server base. We had many research systems on various platforms because it's a cancer research institution. 

We wanted to pull together a comprehensive data catalog to show people all the different assets we had and where they could go to find things. If there were vendor-based definitions of things, we'd pull in the definitions and various attributes. It's a heterogeneous environment data-wise. We get a lot of value from a comprehensive enterprise catalog.

It's available on our intranet through a data governance portal. You could go there for a catalog, quality reports, etc. In a year, there may have been 500 unique visitors. It was my job to publicize it, but I didn't necessarily do a good job. I worked with research groups and clinicians to get their stuff on it, and they would tell other people about it. The nice thing about Informatica is that it was easy to link from our internal web portal to their catalog. I had excellent developers working for me. It didn't require much development, and it took less and less as time went on. 

What is most valuable?

I like EDC's self-service capabilities. You can put the catalog on the intranet inside the organization, so users can search for something. People in the research world have specialized systems, and you might find data from various places that sound similar. 

The purpose of the Enterprise Data Catalog was to build an internally searchable catalog of stuff. You may not have permission to see this data but at least you could find out where it was and contact the person who owns it. 

What needs improvement?

Interoperability is one area where EDC has room for improvement. It was challenging when the faculty took over the data world and had specific vendors they wanted to use, and some were not particularly open platforms. 

It was a challenge to promote data visibility while also jumping through hoops to take some of the proprietary things and make them part of the calling, especially when the vendor doesn't necessarily support interoperability. You need to export things from a vendor program and import them again. 

For how long have I used the solution?

We used Informatica for a lot of the data governance stuff I worked with when I joined the company, including things like cataloging and profiling data. The organization has really changed a lot in the last year and went with Informatica EDC. They're moving from the on-prem version to the cloud.

What do I think about the stability of the solution?

Informatica is a strong company, and EDC is a solid platform. 

What do I think about the scalability of the solution?

The scalability is excellent. Informatica really knows what it's doing. They're smart people and great engineers. 

How are customer service and support?

Informatica's customer service and support were decent. They listen to their customers. If something is missing or wasn't working, they will put it on their roadmap. They were listening to customers for roadmap stuff. 

We wound up building a staging database to pull stuff out of the EDC, stage it, and then access that. It was open, so we would often have an intermediary layer at Oracle. If we wanted to show, for example, data quality over time, we would have a weekly quality process that would run. We staged that in an Oracle database, and the portal could access that.

Which solution did I use previously and why did I switch?

We had to build Informatica pipelines and do some Azure work to feed data to them. With data warehousing, you typically have static data that is timestamped daily or weekly and sometimes monthly or annually.  We were trying to get real-time data, like blood pressure monitoring and stuff like that. That was a lot of work. I didn't do it. The integration team. 

When I joined the company, it was an Oracle-based solution. Then Epic took over, which was SQL Server-based. After that, they went to Azure. Now, all the analytics are supposed to be on this platform, and it's not particularly open. 

How was the initial setup?

Setting up Informatica EDC is usually pretty straightforward. The challenge is working with vendors like Oracle and Microsoft, which have APIs for integrating things. You can query what they have. They want it to play well with other vendors because they know customers don't only have one brand of product. In some cases, you get vendors in there that are, "No, we're not going to do that because we're so special." It was a challenge. The platform of choice for data initiatives at the cancer research institution is Palantir. 

Which other solutions did I evaluate?

We didn't look for an alternative, but Azure has its own catalog.

What other advice do I have?

I rate Informatica Enterprise Data Catalog nine out of 10. It's a great solution, and I was happy with it. It did everything I wanted, and Informatica dramatically increased the integration points over time. When we started, it was like Oracle and SQL Server, but now they're adding NoSQL databases and others.

Informatica has user groups and listens to user input. One of the people that worked for me hosts an annual Informatica user group in Houston. You can try to build your own Oracle-based or SQL-based solution. They listened to the market, and they're working on improving the interoperability. Maybe it works better with Palantir since I left, but they work across all platforms. They're making it Cloud-based. I didn't know anything about them before I got here. I was dropped into a department where Informatica had been for at least five or six years, and it was a good choice.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.