We use it for continuous data protection on our mission-critical clinical systems. I work for a hospital. We use it to prevent ransomware, malware, or basic recovery for things like our patient data and imaging system. At one point, we used to do recovery once a day. With Zerto, our recovery objective right now is in six seconds.
Senior Server Engineer at a healthcare company with 5,001-10,000 employees
Provides continuous data protection with live test failover and has an easy setup
Pros and Cons
- "With Zerto CDP, we can pull to our recovery objective in six seconds."
- "The live test failover is the most valuable feature because it allows me to validate that my data is protected in the event of a failure."
- "It's pretty expensive per server."
What is our primary use case?
How has it helped my organization?
We had a database failure one night at around 11 o'clock, and it had probably been about 23 hours since it had a hard backup. With Zerto, we brought it up in my DR site within ten minutes, and it controlled all of the hospital's registration features. Without that system, we can't even ingest patients into our system. So we brought up that database within ten minutes, got it back in line, and continued operations.
What is most valuable?
The live test failover is the most valuable feature because it allows me to validate that my data is protected in the event of a failure.
The near-synchronous replication Zerto provides is awesome. This feature is very important, especially because in today's age of ransomware and everything is so data-centric in a hospital, I need to be able to identify the point in time of infection and recover to the most up-to-date available point in time that I can without having to lose patient data. At one point, we used to do a 24-hour recovery. but in today's day and age, you can't lose a day's worth of data.
We use Zerto to protect our VMs in our environment. It improved our RPOs because before we had 24-hour RPO, and now I'm within ten minutes.
Zerto's speed of recovery is fast compared to other solutions. We use Zerto and Veeam. Zerto already has the disks, which must be signed into and presented. There's a lot of rescanning involved, but Azure builds the VM, attaches the disks, and powers it up. We're leveraging RTO in under ten minutes.
What needs improvement?
The price could be improved. It's pretty expensive per server, but in the long run, it's well worth the level of protection it provides.
Buyer's Guide
HPE Zerto Software
May 2025

Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,856 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Zerto since 2023.
What do I think about the stability of the solution?
Stability is very good.
What do I think about the scalability of the solution?
Scalability is excellent.
How are customer service and support?
Support is very good.
Which solution did I use previously and why did I switch?
We used Veeam, which didn't offer any CDP. We use Zerto primarily for continuous protection.
How was the initial setup?
The initial setup was easy. We had a professional services engagement when we bought our first pack of licenses. They came in and worked with us. We had monthly and weekly meetings for three months to set up everything.
What other advice do I have?
We do not use disaster recovery in the cloud. We have an actual on-prem DR site. We have a multisite Zerto environment that I can bring up in multiple locations, but we do primarily on-prem recovery.
Overall, I rate the solution a nine out of ten for its ease of use, functionality, and multi-tenant support with ransomware detection.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

It engineering manager at Southern Veterinary Partners
Phenomenal recovery time, good scalability, and fantastic support
Pros and Cons
- "The ease of adding additional servers is valuable. We have a portal that we can go into to add those new servers, and then outside of that, the overall time that it took for disaster recovery simulation is also good."
- "They are doing a lot of great things, but I have heard that Zerto is expensive."
What is our primary use case?
We use Zerto for disaster recovery. That is our main use for it.
How has it helped my organization?
Everybody at the top wants to be able to hear about our disaster recovery timelines. The ability to restore our Practice Management systems several states away in a matter of 45 minutes is phenomenal.
I love the near-synchronous replication of Zerto. We are based out of Alabama but we have our off-site disaster recovery in Colorado. Being able to have data very quickly over in Colorado is phenomenal.
Zerto has enabled us to do disaster recovery in the cloud, rather than in a physical data center. Having DR in the cloud is super important for our organization. That is where our business intelligence center lives. Without that data, we do not make money.
We have used Zerto to help protect VMs in our environment. It has been a huge contributor and has made a world of difference in terms of timelines. It helps spin up our Practice Management systems in a very quick time frame.
What is most valuable?
The ease of adding additional servers is valuable. We have a portal that we can go into to add those new servers, and then outside of that, the overall time that it took for disaster recovery simulation is also good.
What needs improvement?
They are doing a lot of great things, but I have heard that Zerto is expensive.
For how long have I used the solution?
I have been using Zerto for two years.
What do I think about the stability of the solution?
I would rate it nine out of ten for stability because we had one virtual machine that was not backing up properly, but we did work with support. We got phenomenal support. They helped us fix it.
What do I think about the scalability of the solution?
I like the scalability. Because we are in the acquisition space, we wanted adaptability. As new engineers are coming in and adding more to our data center, they can go through and they can just add it to Zerto. That is a part of their process.
How are customer service and support?
They are fantastic. I would rate them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had a different platform previously, and we swapped it with Zerto about two years ago.
We had Commvault. We were not getting consistent backups. We were not getting consistent disaster recovery. Each of our simulations did not match up, and nothing made sense.
I would rate Zerto a ten out of ten in terms of speed of recovery versus other solutions.
How was the initial setup?
It was super easy. We did partner with Verinext to come in and help implement it, so the swapover was instantaneous. It was super quick.
Our experience with Verinext was fantastic.
What was our ROI?
We have seen an ROI. We had an outage in our data center, and we were able to use Zerto to spin up in Colorado to be able to continue to operate, which is multi-million dollars at 450 animal hospitals.
What's my experience with pricing, setup cost, and licensing?
I have heard that it is expensive, but that is not my world.
Which other solutions did I evaluate?
N-able was a solution we looked at, but it did not fit our needs. We had previously been using Commvault, and then we found Zerto. Our solutions partners were the ones that recommended it to us. After we saw what it was able to do, we made the swap.
What other advice do I have?
If someone is considering Zerto, I would advise them to go ahead and swap to Zerto. I would share my entire experience with it with them and how it has been phenomenal for us.
I would rate Zerto a ten out of ten because of the recovery time.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
HPE Zerto Software
May 2025

Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,856 professionals have used our research since 2012.
Senior Vice President and Chief Information Technology Officer at a healthcare company with 1,001-5,000 employees
Always works, is good for our business use case, and is easy to set up
Pros and Cons
- "The customer service and support are very good. Every time we have problems, they're ready to help us."
- "There is room for improvement in the upgrades."
What is our primary use case?
We use Zerto for data and disaster recovery replication.
How has it helped my organization?
From time to time, we have to go look at the DR environment. Every time we go there, Zerto application always works. That's a benefit.
Zerto's near-synchronous replication works. The value for our business case is okay.
Zerto's near-synchronous replication is important for healthcare, but not as much because we have time to recover data.
Zerto helped protect VMs in our environment, just for the DR.
Our RPOs are not very aggressive. So, Zerto works just fine for us.
What is most valuable?
It's very easy to set up. Up until now, even with an old version, it always worked fine.
What needs improvement?
There is room for improvement in the upgrades. We are planning an upgrade now, and it seems that it's not straightforward.
In future releases, I look forward to the security feature.
For how long have I used the solution?
We have been using Zerto for more than five years.
What do I think about the stability of the solution?
Stability is very good. We have complaints about stability.
What do I think about the scalability of the solution?
We haven't had issues with scalability. When we add VMs, we just buy additional licenses.
How are customer service and support?
The customer service and support are very good. Every time we have problems, they're ready to help us.
They're always available and very knowledgeable.
They need to be on-site. That would make them a ten on ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have only used Zerto.
How was the initial setup?
It was very easy to deploy. There wasn't a lot of configuration needed to get the syncing working.
It is an on-premises deployment.
What about the implementation team?
We used HPE Services. Our experience with them was very good.
What was our ROI?
We have seen ROI. Several times, we needed to recover, and we were able to go to Zerto.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup, cost, and licensing are comparable to other solutions. Zerto is not more cost-effective.
Which other solutions did I evaluate?
We looked at Veeam. They're very similar. We already had the skills for Zerto, so we decided to stay with it.
We decided to stay because we have not had any problems with it, and moving to another solution doesn't make sense for us.
What other advice do I have?
I would rate it an eight out of ten. The version we have doesn't have security yet, so maybe the next version will get a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a comms service provider with 10,001+ employees
Good migration capabilities, fast and reliable
Pros and Cons
- "The migration capabilities are very good."
What is our primary use case?
We plan to use Zerto for migrating our external customers from their private data centers to our data center and Zerto's application services or other cloud services.
How has it helped my organization?
Zerto has improved our migration capabilities. Before Zerto, we used other applications, but they had some limitations in terms of platform compatibility. With Zerto, we have platform freedom and can migrate any customer to our data center.
What is most valuable?
The migration capabilities are very good. The platform flexibility allows us to migrate customer resources and virtual machines from any platform, like Hyper-V or VMware, and it's fast and reliable.
For how long have I used the solution?
We're in the process of a proof of concept. It's been about three or four months.
What do I think about the stability of the solution?
The stability is strong and reliable.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and support?
We will provide support with the help of HPE or Arlanje. We are just preparing that model.
The customer service and support are very helpful. Whenever we ask something, they respond very fast and quick. Their technical knowledge is really good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Zerto is faster and more reliable. In the POC process, we compared it with other technologies and brands, and Zerto is very nice.
We compared it to Veeam.
We still use our previous solution. In fact, we are not replacing that solution. We are just enriching our replication products with Zerto.
Zerto is more user-friendly.
How was the initial setup?
It was easy and fast. The point is, it's really easy.
What about the implementation team?
We used a consultant. The experience was very nice. They were very helpful.
What was our ROI?
It's very new for us, so we don't have that information yet.
Which other solutions did I evaluate?
We evaluated Acronis, Veeam, and Commvault. We chose Zerto for two reasons.
- First, our customers want it. They always ask if we do replications with Zerto.
- Second, we compared it with other products.
Zerto is user-friendly, fast, and reliable. We wanted to improve our replication cycle.
It's also platform-free. I can migrate resources from my customers' on-premises data centers, public clouds, and other cloud service providers' data centers to my data center. That's the biggest advantage for us.
What other advice do I have?
Up to now, I would give it an eight out of ten. It's platform-free, which is the most important thing for us.
It's also easy to use, fast, reliable, and the replication process is really nice.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Management Analyst at a healthcare company with 10,001+ employees
Used to move servers and VMs between data centers
Pros and Cons
- "We use the solution to move servers and VMs between data centers."
- "You can back up VMs but can't back up individual objects, like email objects, which could be improved."
What is our primary use case?
We're using Zerto to move services between our on-premises data centers and Azure environment.
How has it helped my organization?
Zerto has really helped us streamline migrations to new hardware or other data centers.
What is most valuable?
We use the solution to move servers and VMs between data centers. Thankfully, we don't have to use it a lot for DR.
I love Zerto's near-synchronous replication. It's better than other applications that we tried. This near-synchronous replication is super important to our organization because we don't want to lose any data.
We're now trying to do disaster recovery (DR) in the cloud with Zerto. We haven't had any real use cases, but we're piloting it. It's pretty important to our organization to have DR in the cloud because we're in a very rural area where we don't have a lot of redundancy. So, it's important to have the scalability of Azure where we don't have it.
We use Zerto to help protect VMs in our environment, which is our primary use case. Our RPOs are pretty short. We can roll over a data center in 30 to 60 minutes if we have to. It's pretty quick, and we could turn everything around.
We looked at VMware's SRM but decided not to go with it.
We chose to use Zerto because the RTOs and RPOs were a lot faster with it.
Compared to other solutions, Zerto is really easy to use, and its interface is really nice. It's really easy to set up the replication groups in Zerto.
What needs improvement?
We're struggling a little bit now with the appliance migration with version ten.
Zerto could make some small improvements with some of the newer features. You can back up VMs but can't back up individual objects, like email objects, which could be improved.
For how long have I used the solution?
I have been using Zerto for about seven years.
What do I think about the stability of the solution?
The solution's stability is very good. We haven't had any stability issues with Zerto.
What do I think about the scalability of the solution?
Zerto can go bigger than our environment, so I think it has good enough scalability.
How are customer service and support?
The solution's technical support is pretty good. Since we haven't had a lot of issues with the tool, we don't really use the support much. The cases we've opened have been resolved quickly by the support team. The support team seems knowledgeable and quick.
I rate the solution's technical support an eight or nine out of ten.
How would you rate customer service and support?
Positive
What about the implementation team?
We have Zerto deployed in our on-premises data centers and for Azure VMware and Azure native so that we can switch between them. The solution's deployment is really easy. You just deploy the main tool and then tie it into your virtual environments.
What's my experience with pricing, setup cost, and licensing?
Zerto's pricing was not that bad. I think it's gone up since we went live and added the cloud options now that we are an enterprise. The solution is expensive, but it's worth the price.
What other advice do I have?
We use both public and private clouds to deploy the solution.
Overall, I rate the solution an eight or nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Analyst at a manufacturing company with 51-200 employees
Fast disaster recovery, seamless integration, and good protection
Pros and Cons
- "I love the seamless data integration between on-premises and cloud environments. Fast disaster recovery is also valuable."
- "Their support can be faster."
What is our primary use case?
I use Zerto for ransomware resilience and data recovery.
How has it helped my organization?
Zerto has improved my organization by allowing us to replicate individual VMs or groups of VMs. It allows flexible protection and recovery of data. It is also easy to integrate with other solutions.
It has had a positive effect on our recovery time. It is very fast.
Zerto is easy to use. As long as you have the technical know-how, it is easy to use.
The near-synchronous replication is good. It ensures data availability and fast data recovery. I love that. We use Zerto to replicate the VMs from one site to another, ensuring data availability, protection, and disaster recovery.
Zerto has had a good effect on our RPOs. There is continuous protection and availability of data because it is all automated.
It is very fast. It has had an effect on our RTOs. It has reduced our downtime by 20%.
Zerto offers a comprehensive solution for data recovery and protection. It has saved us a lot. It has saved about 30% of the time.
Zerto has a user-friendly interface and intelligent dashboard. It is easy to manage. It has saved about 40% of the time.
We have had a positive impact on our IT resiliency strategy. Continued data protection and automated DR have been very helpful.
Zerto has simplified our compliance with industry regulations.
What is most valuable?
I love the seamless data integration between on-premises and cloud environments. Fast disaster recovery is also valuable.
I also love that it provides real-time and historical analytics.
It simplified my work. It has a user-friendly interface. It is easy for me to create my views in the dashboard. It makes work easy for me.
What needs improvement?
I am enjoying it so far, and I am happy with its capabilities, but it is expensive.
Their support can be faster.
For how long have I used the solution?
I have been using Zerto for three years.
What do I think about the stability of the solution?
It is stable. I have been using Zerto for three years, and my company had been using it before I joined. It is stable. I would rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
Its scalability is good. Zerto can meet the needs of any business.
We use it in multiple departments and at multiple sites. There are ten people who use Zerto. They are strictly admins.
How are customer service and support?
My experience has been positive. They are always trying to help.
I would rate their support an eight out of ten because we sometimes do not get a fast response.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used the Microsoft Azure solution, but I could not get the fastness, scalability, and ease of management that I wanted. I was looking for these capabilities, and that is why I went for Zerto.
Zerto is a better solution, but it is expensive. Zerto is a bit faster than other solutions. Other ones have automated disaster recovery, but Zerto is faster.
How was the initial setup?
It is deployed on the cloud. Its deployment was straightforward. It took about three hours. Three people were involved in its deployment.
Like every other software, it does require some maintenance from time to time, but it is not much.
What was our ROI?
We have seen an ROI. Whatever we do, we are getting a fast result. It is always an advantage for the business. Zerto has had a positive effect. I do not have the metrics, but it has saved us a substantial amount.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
I would recommend Zerto to anyone who wants fast disaster recovery and protection. It has most of the features that people are looking for.
I would rate Zerto a nine out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Solutions architect at Kyndryl
Is user-friendly, saves us time, and costs
Pros and Cons
- "Zerto's most valuable features include its user-friendly interface, multi-tenancy capabilities, and near-zero downtime recovery."
- "We encountered some issues during Active Directory recovery."
What is our primary use case?
We utilize Zerto as part of our disaster recovery toolset. We employ a multi-tiered model, catering to a select group of customers, primarily hospital clusters. These customers maintain on-premise networks with cloud-based disaster recovery. In this managed service offering, we leverage Zerto to facilitate their cloud recovery.
How has it helped my organization?
The replication is quick. We encountered some challenges replicating the data during the first full copy. Since we weren't using Zerto, I suspect the bandwidth requirements for replication were a bottleneck for us. However, once the initial copy was complete, the process became seamless. The recovery was near zero after the first replication. Zerto worked perfectly.
We implemented Zerto because it supports a multi-tenant model, which was a critical requirement for us. We have five tenants located on-premises across five different data centers. However, we only have a single disaster recovery site in the cloud. Zerto's solution enabled us to consolidate our disaster recovery needs. Previously, managing five separate data protection solutions for each data center and five different cloud recovery subscriptions would have been incredibly expensive. Zerto significantly reduced our costs. Additionally, Zerto provides a single-pane-of-glass dashboard, allowing us to manage our infrastructure efficiently and effectively. This comprehensive view offers full control over our applications and complete visibility into all our tenants. As an infrastructure manager, I believe these features are the most valuable contributions Zerto has made to our organization.
Zerto has helped save around 30 percent of our time.
Zerto has helped achieve significant cost savings.
In the VMS portal, we had a relatively small amount of data overall. We also had multiple tenants, each with a maximum of 20 to 30 virtual machines on-premises. These VMs weren't particularly large. As a result, recovery was quick, typically taking less than a minute. My Recovery Time Objective would be less than a minute for any VM, even for a complete migration of all on-premises VMs to the cloud.
While I wasn't privy to the details of the client's previous DR solution before implementing Zerto, our discussions revealed significant time savings with Zerto's recovery process. Compared to their prior on-premises DR approach, Zerto offers a substantial reduction in recovery time – at least 15 to 20 minutes faster. This improvement stems from eliminating the need to coordinate with personnel and the time required for on-premises recovery procedures at their dedicated DR site. Previously, they relied on manual, on-premises to on-premises recovery, which inherently took longer. However, a direct comparison between their old solution and Zerto wouldn't be entirely accurate. Zerto offers significant efficiency gains, boasting up to 200 percent improvement.
Migrating data through Zerto is straightforward with careful planning. Our first experience involved Zerto's support throughout the process. While initially challenging due to our lack of experience, we were able to navigate the initial setup. One hurdle we faced was optimizing network traffic for the initial data replication from on-premises to the cloud. However, we embraced the learning curve, documenting everything as we gained control of the environment. This ensured a smooth integration for subsequent tenants. While the first migration presented some difficulties, as is to be expected, Zerto's excellent support made the process manageable. Their responsiveness in explaining and resolving issues made it a positive experience overall.
The RPO was very close to zero, meaning there was minimal data loss between replications. However, this could be impacted by the specific database being hosted and other factors. For application servers or virtual machines replicated on-premises to the cloud, I believe there was negligible lag or delay, assuming no network issues. Bandwidth and network traffic did play a role – we observed instances of slower RPO due to traffic spikes or network events. However, with Zerto providing the recommended data bandwidth, we encountered minimal challenges. In most cases, I'd say 90 percent of the data was synchronized almost constantly. The only exception was when network issues arose.
Our data center experienced an issue, necessitating a disaster recovery procedure. Fortunately, data loss seems minimal, and the impact on our clients appears negligible. This is partly due to the managed service we provide for a tenant, who fortunately didn't perceive any significant data loss. The success of the recovery is also attributed to our user-friendly, always-in-sync system. Upon receiving alerts and notifications, we promptly informed the client, who then quickly authorized the recovery process. From our perspective, the recovery went smoothly with minimal challenges. In the actual scenario, we believe data loss was negligible. While some data loss might have occurred technically, it wasn't significant enough to cause any noticeable impact on the client. It's important to note that our monitoring team maintained complete control of the situation, allowing for swift decision-making and a speedy recovery.
In a data recovery scenario, we'll still have our database administrator, Linux administrator, storage administrator, and Zerto operator available. While Zerto can automate disaster recovery and VM restoration, it's important to remember that it's not a foolproof solution. Even though Zerto streamlines the process, a well-prepared organization will always maintain backups and ensure a dedicated team is in place for data recovery. Zerto doesn't reduce the number of personnel involved; rather, it enhances their productivity by freeing them up for other tasks during a recovery event. During a recovery, it's still recommended to have everyone on call. While Zerto handles most recoveries, there may be situations where manual intervention is necessary. By being fully prepared, our organization can effectively address any data recovery situation.
It is easy to manage and monitor the DR plans using the Zerto GUI.
What is most valuable?
Zerto's most valuable features include its user-friendly interface, multi-tenancy capabilities, and near-zero downtime recovery. Zerto is easy to learn and use, even for those with limited technical experience. Additionally, Zerto's failover testing functionality allows us to run tests in real time without impacting production systems.
What needs improvement?
We encountered some issues during Active Directory recovery. When we implemented Active Directory, we provided feedback to Zerto regarding the challenges of recovering AD from the on-premises environment to the disaster recovery site. Unlike other virtual machines, AD recovery presents unique difficulties due to its active-active nature. It's unclear whether these challenges stem from Zerto itself or limitations within Microsoft Active Directory. However, in our experience using Zerto for AD recovery compared to other technologies, we faced data discrepancies that necessitated workarounds to bring AD online at the DR site.
Certain applications we migrated from production relied on Active Directory authentication. To ensure successful application functionality at the DR site, a functional AD environment was a prerequisite to application migration. Therefore, our initial step involved copying and guaranteeing a running AD instance on the DR side before application recovery.
However, upon attempting application authentication on the DR side, data inconsistencies prevented successful authentication. To address this, we created an isolated clone of the AD environment and conducted tests. Through trial and error, we were able to develop workarounds to resolve the issue. Notably, these challenges were specific to Active Directory; other VMs didn't exhibit similar problems.
For how long have I used the solution?
I have been using Zerto for over 3 years.
What do I think about the stability of the solution?
Zerto has been very stable for us. We do apply patch releases and upgrades whenever necessary to ensure continued stability. Fortunately, we haven't encountered any major bugs or issues that would cause significant downtime, unlike what we've experienced with some other tools. Zerto has been a reliable choice for us.
I would rate the stability of Zerto 9 out of 10.
What do I think about the scalability of the solution?
I would rate the scalability of Zerto nine out of ten.
How are customer service and support?
The technical support is fantastic. They offer same-day assistance, and their documentation is clear and comprehensive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before implementing Zerto, the client's disaster recovery relied on an on-premises to on-premises failover strategy. Seeking a cloud-based solution, they chose Zerto to leverage its expertise in this area.
We previously used another tool for DR orchestration. While Zerto can also perform recoveries, it focuses on virtual machines and doesn't extend to the operating system or database level for starting and stopping applications within those VMs. Despite these limitations, Zerto excelled in its support. The Zerto team provided excellent assistance whenever we faced challenges, joined calls to help us troubleshoot, and offered clear timelines for resolving issues. Their documentation was also thorough. In contrast, the previous DR tool lacked comparable support and documentation. This stark difference in support quality is why we favored Zerto and ultimately removed the other tool from our project. Currently, we rely solely on Zerto for our existing tenants, and we plan to continue using it for future ones as well.
How was the initial setup?
We encountered some challenges during the initial setup. Zerto offers several data replication options, I believe 2 or 3. These include copying data to our hard drive or storage box, copying it to the DSR site, and replicating it over the network. However, only network replication worked for us.
The issue might have been related to bandwidth requirements. It's possible that either Zerto itself or our network infrastructure wasn't up to par. We faced some challenges during that initial phase.
However, after the initial setup and the application of delta copying, which happens daily, we rarely experienced any replication issues. Most of the time, network glitches and fluctuations caused brief disconnections, but overall, replication ran smoothly.
We went into the Zerto deployment with a clean slate. Both team members were new to Zerto, so we were all learning as we went. This initial deployment was challenging, but it gave us valuable hands-on experience. Once we had a firm grasp of the environment, onboarding subsequent tenants became seamless. We developed a clear plan and approach, which streamlined the process for future deployments. Technically, the challenges weren't ongoing. The main hurdle was understanding how to integrate Zerto with our existing infrastructure. While that initial learning curve was steep, Zerto's excellent support helped us navigate it successfully.
The deployment time for Zerto varies depending on the complexity of your environment. More complex environments will require a longer replication process. However, on average, we can onboard a new customer within 1 month. This timeframe encompasses the entire process, from the initial planning phase to the deployment of up to 30 VMs within a tenant.
Our project involved 2 separate IT teams at 2 different locations. One team acted as the managed service provider, while the other represented the client side. The client-side team, located on-premises, provided us with essential information about their data centers. This included details on virtual machines, such as their size, quantity, and basic data collection metrics. They also helped us identify their storage requirements. Based on this information, we planned our cloud storage procurement and other necessary actions. The project team comprised approximately 10 to 15 people, including project managers, IT personnel, storage specialists, network engineers, and development experts.
What other advice do I have?
I would rate Zerto 10 out of 10.
Our organization uses Zerto to manage the replication of data centers from 7 on-premises locations to the IBM cloud for our midsize clients.
Our environment consists of VMware, data storage, and a network, with Zerto deployed for disaster recovery. While VCDM and VMware are managed by our cloud provider, we maintain 5 additional technologies with a team of 8 people.
We experienced a brief on-premises outage. Fortunately, we were able to recover quickly using Zerto. The software triggered an alert, notifying our monitoring team. These features proved to be very helpful. Additionally, we were able to promptly contact our clients and explain the situation. They responded quickly and effectively, minimizing the impact on their end. Our clients were pleased with the response.
I recommend Zerto to others.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Specialist at Bitcon
Our recovery time went from hours to seconds and our DR testing is all automated
Pros and Cons
- "There are two main things that I like. One is the fact that my recovery time is now much lower effectively. It is also very valuable that I can test it. There is a possibility to test that failover."
- "The native Zerto implementation requires quite a big environment. My environment is rather small. I do not have hundreds of virtual machines."
What is our primary use case?
I have a main data center with a few virtual machines running. I am protecting my mission-critical VMs on a disaster recovery server that I have outside of the data center. This ensures that I have protection. If something happens with my main data center at any moment, I have a copy, and that copy is at a remote and physically separated site for disaster recovery.
How has it helped my organization?
By implementing Zerto, I wanted to lower the RTO and RPO. Previously, the time to restore those mission-critical VMs with the traditional backup application took too long which impacted my business. That is why I decided to evaluate and then keep Zerto to protect my mission-critical VMs. It helps to lower the time to recover when something happens with one of my data centers.
Zerto is very easy to use. I did not have to attend a multi-day training. Online training is available from Zerto. It is very easy to use in my opinion as compared to other solutions.
Near-synchronous replication was the reason why I evaluated Zerto. I then decided to use Zerto because it works effectively. It is different from the other solutions in the market. Because I did not know that technology, I evaluated it, and I found out that it effectively works. That is why I decided to use it. I am a fan of Zerto.
We have a faster recovery time. I am lucky that until now, I did not have to use it in production effectively. That means that I did not lose access to my first data center, but it gave me peace of mind. I know that if something happens, at that moment, I know what to do to recover and to fail over to that second data center. There is peace of mind for sure.
We use Zerto to protect virtual machines from VMware to VMware. Our RPOs went from hours to seconds. That is a huge improvement.
Before using Zerto, I had an issue, and we had almost a day of downtime. I had to put a lot of energy and time at that moment, not being able to do my regular job. Since moving to Zerto, I never had a big downtime, but when I evaluated Zerto and ran the tests, failovers always worked. I have not had to use it in production so far because everything has stayed online until now. I am keeping my fingers crossed.
Zerto has definitely helped to reduce our organization's DR testing. Previously, the procedure to do the testing took several hours, and now, it is all automated. The nice thing is that the testing is automated. It is a part of the solution itself, and it is very easy to perform.
Zerto has enhanced our IT resiliency a lot.
I do not have many regulations to follow because I am not in finance or health care, but it simplifies my work because it clearly shows me what I have, what is supported, and what is protected. Zerto definitely enhances my visibility.
What is most valuable?
There are two main things that I like. One is the fact that my recovery time is now much lower effectively. It is also very valuable that I can test it. There is a possibility to test that failover. At a regular moment in time, I can run that test and see if it effectively works when I have a major issue in the future.
What needs improvement?
I am switching to another HPE offering called HPE GreenLake for Disaster Recovery which is using Zerto technology in the backend but has a lower entry point. The native Zerto implementation is optimal for larger environments. My environment is rather small since I do not have hundreds of virtual machines. The initial Zerto offering was for a larger environment with more than 100 VMs. At that moment, it was not that easy to talk to HPE to get a good price. HPE GreenLake for Disaster Recovery uses the same technology, so it is a really good technology, but the entry point is much more interesting for me. They have lowered the number of protected VMs. That is why I am now evaluating HPE GreenLake for Disaster Recovery.
For how long have I used the solution?
I have been using Zerto for two years.
What do I think about the stability of the solution?
It is always available. So far, I never had any issues. It is very good. I would rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
It is definitely scalable, at least in my environment. I do not have the biggest environment, but based on what I saw when HPE initially presented the solution and all the new things that I see in it now, it is a very scalable solution. Why I prefer this solution compared to Veeam, for instance, is its scalability. I am convinced that the way it works with journaling makes it much more scalable than other solutions.
How are customer service and support?
So far, I never had to call support because I never had issues with the platform at all. Until now, everything worked fine, and I never had to contact support. This is through HPE, and I expect the HPE support to work like before and provide the same experience for Zerto.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I am still using Veeam, but with Veeam, I was never able to go up to a few seconds of RPO. Zerto is much more scalable and flexible as compared to the Veeam solution, so I am using Zerto for the short-term retention and protection of my data, and I am still using Veeam for the mid- and long-term retention of my data.
How was the initial setup?
It is for on-prem to on-prem DR. I am not using the public cloud for DR.
It took less than a day to set it up. It was very easy to deploy. In less than a day, everything was set up in two data centers.
In terms of maintenance, it is self-maintaining, so I do not have to put a lot of time into it. It is part of my testing. Every two or three months, I do a failover test, and at that time, I also check if everything is working fine and if any new updates need to be applied. When there are new updates, which do not happen that often, it is very easy to deploy the updates.
What about the implementation team?
Only one person was involved in its deployment. It was just me. To set up and maintain it, there is just me. I do not need several people because it integrates with my compute and my storage. I can see my hypervisor. Technically, there is one storage person who is responsible for all this.
We are a small company. Zerto is being used by one team, but there are two physical buildings. Here on-site, we have our main data center, which is highly available with multiple servers, and on our DR site, there is just one server. It is one big server where we have copies of the mission-critical VMs that we are protecting.
What was our ROI?
It is hard to measure because I have not had a real disaster since I have been using Zerto. If I consider the time while testing the procedure, it went down from hours and days to less than an hour. I see large gains, but it is hard to say in the percentage. It is effectively much better.
What's my experience with pricing, setup cost, and licensing?
I think the price is fair for what it is offering. It gives me the peace of mind that my data is protected. It is worth the cost.
It is like insurance for a car. You do not get the value until you have an accident.
Which other solutions did I evaluate?
I am now evaluating HPE GreenLake for Disaster Recovery, which is using Zerto in the backend.
What other advice do I have?
I would definitely recommend Zerto. I have really low RPOs of seconds since I started using Zerto, and it works effectively. That is why I love Zerto. It does what it should be doing.
I like the tool because you can go from anywhere to anywhere. I am currently using it for on-prem to on-prem DR, but it can go from anywhere to anywhere. It shows the flexibility and the scalability of the tool. It is a no-brainer to evaluate Zerto because you can also go perfectly to the public cloud from your on-premises so that the public cloud is your DR site. I did not use it myself, but you can even use it as a migration tool for migration from an old environment to a new environment. It is a very flexible tool. That is why I was impressed with it and how HPE integrated Zerto into its portfolio. It was a smart move to do the acquisition of Zerto.
I recently started looking into the AI insights that was added in the latest version. Need to evaluate further but it looks very promising from what I can see now already.
I would rate Zerto a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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Updated: May 2025
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Buyer's Guide
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sharing their opinions.
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