HPE Zerto Software Reviews

We use Zerto primarily as a cloud provider to set up either ground-to-cloud or cloud-to-other cloud sites for disaster recovery. 

We also use it as a migration tool to get people's virtual VMs from ground to cloud. 

Another use case is to protect our virtual machines in our environment. We have our own internal IT, and we protect them with Zerto, but the vast majority, probably 98% or 99% or even more, of what we do is with customers since we're a cloud service provider. As a service provider, we're not classified as an MSP. We do resell Zerto to our clients.

What I appreciate about Zerto is the speed to recover. We have two ways that we migrate them into the cloud: one is with Zerto and one is with Acronis. Acronis is a bare-metal restorer that takes much longer to do the restore, depending on the size of the VM. 

I appreciate that Zerto already has the disk synchronized to the cloud, and it just updates deltas every five seconds or so. Should there be an instance, such as a migration, or if the customer has been ransomed, or if they want to roll back for any reason, they can do it because we have their data in the cloud. 

When I was an IT manager, our RPO and RTO were measured in hours or days; now it's measured in minutes, which is huge for disaster recovery. 

The interface and ease of use of Zerto make it easy. We're getting into version 10 now. The version 10 update 4 took really long to deploy, and we had to back off and do update 2 because that seems to deploy much quicker. 

Other than that, it's pretty easy to deploy and manage; we can set it up through Zerto Cloud and update it remotely. 

I see the benefits of Zerto immediately after deploying it. As a former IT manager, when I saw what it did, it was a revelation, and I thought this is excellent for disaster recovery. Zerto's near synchronous replication is fantastic. It helps our RPO and RTO and is beneficial all around. In terms of RTO and RPO, Zerto improves them to seconds. It indicates right in the health of the VPG how many seconds the RPO or RTO is. 

Our DR testing with Zerto is much quicker. We encourage our customers to do testing so they get familiar with recovery processes. We maintain a playbook and a method of procedure, and every test adds something new to the MOP, improving how quickly we can resolve any disaster. 

Zerto has a significant impact on our IT resiliency strategy. We do it for customers, making all the difference in the world. It's not just about me as an IT manager using Zerto; as a service provider, we host people's data in the cloud for disaster recovery, making instantaneous recovery possible that wouldn't be as quick otherwise.

In terms of improvement, Zerto does reasonably with support and responds quickly to help us. I don't know if there's anything they could do better, but we'd prefer Zerto to work with our open cloud product for disaster recovery and migrations. So far, they haven't made their product compatible with KVM, and we would appreciate seeing that.

I have been using Zerto in my career for four years.

I haven't seen much instability with Zerto; it seems pretty stable overall.

Zerto scales efficiently; we have hundreds of hosts, with production and disaster recovery environments. We set it up to replicate, such as from Grand Rapids to Indianapolis or Detroit, so it scales pretty efficiently.

Zerto's support is reasonably good. If they know I'm on the call with a customer, they usually join a Zoom session quickly to help resolve issues. Sometimes it's resolved quickly, while other times it may take two or three sessions, but they're generally pretty good.

I use alternatives to Zerto, as I'm a Veeam engineer certified in Veeam. We use Acronis and Cohesity, but in my opinion, there's nothing that works for disaster recovery quite like Zerto. The main differences between Zerto and Veeam are ease of use and convenience. 

Veeam allows a restore of a server in a test environment while detecting any malware before connecting to the network, which I haven't seen in Zerto. Zerto just replicates what's there without evaluating for malware. Zerto is quick and easy to use while Veeam is more complicated but has more capabilities for backup. I haven't greatly used Veeam's continuous replication feature, but from my experience, Zerto is easier to set up and use, and it's less expensive as.

When I first deployed Zerto about four years ago, it took about 15 to 20 minutes to set up after the client had a Windows server ready. We'd give them the installer and set it up, then pair it with their hosts. After installing the VRAs and setting up the VPGs, once the first VPG is set up, we can do the rest without client involvement. Overall, the total time ranged from half an hour to 45 minutes, depending on how many they wanted to set up initially.

I'm a Professional Services Engineer, which means that I implement projects. When our salesman sells disaster recovery with Zerto to a client, I'm the one who sets it up, creates the VPGs, and ensures all the syncs work properly; the long-term maintenance is handled by another team.

Zerto has a significant impact on our IT resiliency strategy. We do it for customers, making all the difference in the world.

Zerto is easier to set up and use, and it's less expensive.

We use alternatives such as Acronis and Cohesity.

The recovery process depends on the customer. Zerto is one of those things that we set up and monitor, but if the customer isn't monitoring their VMs, it can complicate things. 

We had one customer who made a decision to protect only a few of their VMs and then got hacked, which wasn't Zerto's fault or ours; it was their decision.

However, for customers that have everything protected, we've had quite a few successful recoveries. There have been situations involving ransomware or data recovery situations when we used Zerto. I haven't personally been involved in one, but our company has had multiple incidents where we were able to recover without paying the ransom.

Zerto does require maintenance on our end. We register the client in the cloud, and if they move away from us, we unregister them and remove their tenant. We also have updates to do, including the Zerto virtual manager and the virtual replication appliances on the hosts. With hundreds of hosts and multiple data centers, we have a lot of work to do, which is why we have someone dedicated to updating Zerto. 

On a scale of 1-10, I rate Zerto a 9.

My main use cases for HPE Zerto Software include providing near-zero recovery. We're replicating several of our VMs for instant recovery purposes.

Zerto features benefit my organization. I've never had to use HPE Zerto Software in a real disaster scenario, however, we test it every year and it performs its job effectively. 

It's easy to use, setup, and configure. It's also very easy to do a recovery.

The features of HPE Zerto Software that I appreciate most include its integration with our VMware environment, which makes replicating VMs really easy. My impressions of HPE Zerto Software's near-synchronous replication capability are that it's one of the main features why we purchased it, as it allows us to restore from anywhere from basically five seconds ago to three days ago.

HPE Zerto Software has impacted our RTOs and RPOs positively by providing near-real-time replication and instant recovery, which has definitely reduced our RPOs and RTOs.

The solution has helped to reduce our organization's DR testing as it allows our DR tests to proceed very quickly. We conduct several tests each year, with the process being very seamless. The saved time has been allocated to value-add tasks because it's one less thing we have to focus on when we can easily perform a DR test.

Although we have not had situations involving ransomware or other causes, HPE Zerto Software has saved us time in general-purpose recoveries.

Fortunately, we've not had to use HPE Zerto Software to reduce downtime in any cases, but we know that it works effectively.

My only suggestion for how HPE Zerto Software could be improved would be to integrate with other virtualization platforms, as many organizations are moving off of VMware, so having options there would be beneficial.

I have been using HPE Zerto Software for probably close to eight to ten years, since before it was an HP product.

I would describe the stability and reliability of HPE Zerto Software as consistently stable over the years. I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software.

HPE Zerto Software scales effectively with the growing needs of my organization as we just have a small footprint where we use it in our most production-oriented VMs, and it has scaled fine for our needs. 

I have expanded the usage of HPE Zerto Software; it's a relatively small footprint, but it has grown a little bit over time, and it's been easy to include more VMs in our recovery.

I cannot specifically evaluate customer service and technical support because I'm not usually the one to call support, but I've never heard complaints from others at my company who use it. On a scale from one to ten, I would rate customer service and technical support as probably a nine or ten, although I cannot really answer that since I haven't been the one to contact support.

Prior to adopting HPE Zerto Software, I was using traditional backup systems, which obviously don't have as low of RTOs and RPOs.

It's easy to set up, configure, and performing a recovery is very straightforward with simple steps. 

I have seen return on investment with HPE Zerto Software as it is affordable and definitely prevents us from needing to purchase other similar software.

My experience with pricing, setup cost, and licensing of HPE Zerto Software has been that the product has been affordable for us, so I have no complaints from a pricing standpoint.

Before selecting HPE Zerto Software, I considered other solutions, however, it's been so long ago that I don't remember. However, we have been consistently happy with it so we haven't shopped around.

In my evaluation process, what stood out positively was the ease of use, as the setup was simple, and performing the actual DR recoveries was extremely easy. My experience with deploying HPE Zerto Software has been smooth, particularly the setup with our VMware environment.

We didn't really change from anything in particular, so the factors that led us to consider HPE Zerto Software were more of an add-on to a traditional backup system. My advice to other organizations considering HPE Zerto Software is to ensure it aligns with your needs, and to try to get a demo of it and go through a proof of concept. 

I rate HPE Zerto Software a nine out of ten.

HPE Zerto Software is basically used for site replication.

We needed increased uptime and resilience, and Zerto helped with that. 

The features of HPE Zerto Software have benefited our organization by increasing our recovery rate on systems that have a tight recovery RPO, and it's also allowing us to migrate workloads from VMware to Hyper-V in a seamless fashion.

The replication aspect of HPE Zerto Software is what I appreciate the most, but we also appreciate the conversion feature. We're moving from VMware to Hyper-V. 

It's easy to use. It's point-and-click and very logical. 

The near-synchronous replication is very good. We have some applications that are single-site only that do have a really high RPO. With synchronous replication, if we do experience a fault, we can bring it up on the other side on our other data center and also have a point in time recovery.

We have saved time in a data recovery situation. We had misconfiguration and we were able to bring the system back up on our redundant data center in about ten minutes. It would have taken about five hours and lost about 24 hours of otherwise with tranditional recovery.

We've reduced downtime by about 24 hours. That would have cost several thousand to several hundred thousand dollars. 

It's increased RPO and RTO recovery times due to synchronization rates that are selectable. It's impressive compared to other solutions such as traditional Avamar, TSM, or Commvault backups. Those take anywhere from five to ten hours to recover systems. Avamar is literally minutes.

I definitely would like to see the continuation of the migration capability to Hyper-V included in the next release of HPE Zerto Software, as well as adding migration capabilities to other hypervisors, such as Nutanix Acropolis.

We've been using HPE Zerto Software for five years.

I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software.

HPE Zerto Software scales with the growing needs of our organization.

I evaluate customer service and technical support for HPE Zerto Software very highly; every question we've had has been answered promptly and first-time resolution is very high.

Prior to adopting HPE Zerto Software, we were using Veeam. We were looking at and actually using Veeam, and we were using Avamar before selecting HPE Zerto Software.

My experience with deploying HPE Zerto Software is very straightforward and easy to deploy.

We're using Commvault and Dell Cyber Vault as our solution approach.

I think we have seen a return on investment with HPE Zerto Software.

My experience with pricing, setup costs, and licensing for HPE Zerto Software has been very positive.

I've not had any complaints about HPE Zerto Software's functionality. 

My advice to other organizations considering HPE Zerto Software is that it is definitely a far cheaper solution than using array-based replication, and it's one of the most stable software deployments that we've done that runs in a Windows environment. 

On a scale of one to ten, I rate HPE Zerto Software a ten.

We use Zerto at a very large public sector undertaking in India that manufactures power equipment. 

It is being used for continuous data protection, replication, and recovery. We have a consolidated data center in Hyderabad, India, and we are replicating the data to another data center in Hyderabad. For replication and continuous data protection, we are using Zerto between both sites.

It simplifies management. The console provided by Zerto is very simple to use. With the click of a button, we can do the failover and failback.

It helps with business continuity. We can easily failover from one site to another and back. We are able to do most of the operations very easily.

It does asynchronous replication. When the data gets modified in the main data center, the modified data is immediately replicated to the other data centers. It helps to maintain minimum RPO in seconds and the RTO in minutes.

We have a number of virtual machines for databases, application servers, web servers, Internet servers, and proxy servers. We are using Zerto for the complete replication of these VMs to the other data center.

Our RPOs are in seconds, and our RTOs are in minutes. That is critical for the applications. Earlier, we were using another replication software from IBM. We did not get the same RPOs and RTOs. Zerto is helping us a lot in preventing data loss. The data loss is minimal. It is only in seconds. This is a very important feature of Zerto, where it maintains RPOs in seconds and RTOs in minutes.

In November 2024, we faced a ransomware attack. With the help of Zerto, we were able to identify the journal entry that was malicious. Zerto gave us an alert, and we were able to identify the clean copy by going backward. We went back a few seconds. It maintains journal entries every five seconds, so we were able to identify a good copy of the data. We were then able to do the failover. Because of Zerto, we had minimal data loss. We were able to identify a good copy of the data and do the failover to the main data center.

With Zerto, we have become more resilient and scalable. We were able to scale from a few VMs to about 250 VMs. Our scalability has improved a lot because of Zerto. The ransomware resilience feature has made us more resilient. We chose Zerto over VMware Site Recovery Manager because VMware Site Recovery Manager did not have the ransomware resilience feature. In November 2024, when we faced an attack, with the help of Zerto, we were able to recover within seconds with a minimum amount of downtime. We were up and running quickly.

The features I find most beneficial about Zerto include continuous data protection, easy configuration, and simplified management with a user-friendly interface. We were able to configure it easily for our needs. Continuous data protection between our two data centers is also valuable.

I also like its scalability and flexibility. We have scalability from a few virtual machines to more. We can increase the number of VMs according to our requirements. Zerto scales very easily with our increased number of VMs.

Zerto also provides ransomware safeguards. While doing the continuous data replication, Zerto creates journal entries. When the data gets transferred to the other site, Zerto checks whether the replicated data is malicious or clean. If it is a good copy, it makes a journal entry. If there is any malicious code, it immediately gives an alert. We are very happy with this ransomware protection feature of Zerto.

Its pricing could be better. Also, Zerto needs to improve its reporting capabilities and provide better dashboards. A number of times, I had to contact Zerto for more reports. They are very customer-friendly. They helped us and gave us some customized reports, but its reporting capabilities could be better.

I have been using the solution for about two years.

It has improved scalability significantly. I was able to scale from a few virtual machines to about two hundred fifty virtual machines.

The support team is very customer-friendly. When I raise a ticket, they respond quickly with minimal waiting time. I often get a call within half an hour. Their customer support is reliable and fast.

Positive

Previously, I used some other replication software from IBM but did not achieve the desired RPOs and RTOs. This led me to choose Zerto.

The deployment was very easy. With a few clicks, we were able to configure Zerto for both of our data centers in Hyderabad. It was very easy to configure. It has a very intuitive classical user interface. The configuration was done with minimal clicks.

In about one hour, we were up and running with the first replication. We were able to do the first replication within an hour from our main data center to our secondary data center in Hyderabad. It is efficient and reliable.

Its maintenance is being taken care of by Zerto.

I am the main database administrator, and two of my colleagues also participated. Three of us were involved.

Zerto is definitely more costly compared to its competitors, such as VMware Site Recovery Manager. It may not be suitable for small and medium-sized industries.

We considered VMware Site Recovery Manager but did not opt for it because it did not offer the ransomware resilience feature like Zerto.

Overall, I would rate Zerto a nine out of ten. The software is exceptional in terms of continuous data protection, resilience, scalability, agility, and ransomware protection.

My original use case was to protect against ransomware and any critical failure in our infrastructure, and that has been carried through to the present day.

It is incredibly easy to use, which attracted me to the product. I have been doing IT for over 30 years, so it did not take me very long at all to learn it. That is a good thing because when you have a solution like this going in, you want to make sure that you are fully confident with it within a short period of time. The learning curve for this solution was very short.

Zerto’s near-synchronous replication is good. Previously, when I tried to do it at a SAN level, which was part of the SAN vendor's portfolio of solutions, I could never get it to work. It was not very user-friendly. It was complex and difficult to configure. In comparison to that, Zerto shines.

Over the years, they have brought in immutable backups. They have brought in cloud migration, though I have not used that due to the nature of the Azure tools I use, but I have used immutable backups. In the past, we replicated from our on-prem site to our data center, and then more recently, we replicated from our on-prem site to Azure. The next stage is to replicate from Azure to another part of Azure or another region.

Zerto has had a very high impact on our RPOs. The recovery is very fast. It is instantaneous. We have already got everything replicated on our remote site, so we can just fire it up. All we have to do is follow through the scripts to change it over.

Previously, our RTO was very much in the order of two days. After we implemented Zerto, it is in the order of an hour.

We put in Zerto in response to ransomware because I had to do quite a lot of manual jumping around. Hopefully, we shut the gate on that problem. We have a solution to utilize.

We are a small to medium organization. We did not do downtime testing before we had Zerto, but now we do. It gives me the ability to test. We never had that option of testing. Usually, you cannot test the system in real-time because you have to turn off the live, whereas Zerto allows you to do it with different VLANs, etc. We can spin it up and effectively test it out. If I was doing a manual test, it would have probably taken me two or three days. I can do that in maybe 15 minutes. There is a 20 to 30 times improvement.

Zerto has had an effect on our IT resiliency strategy. It has supplemented where we did not have a tool before.

The ability to test that my backup regime is actually doing and working as I want it to do is valuable. It provides visibility and comfort. I can see in real-time that things are replicating, and my SLAs for my RPO and RTO are available instantly. That gives a lot of comfort. It is the sort of thing that gives you peace of mind.

Some of the cloud instructions around VNets and peering of networks could be clearer with some best-case examples. It is more complicated once you move into the cloud than running it on-premises. Actually doing these things is quite easy in the cloud and with Azure, but understanding how it fits in my environment can be quite a head-scratcher at times.

I started using it in early 2016 and have continued until the present day.

I would rate it a ten out of ten for stability. I never had a problem with it.

It has been fine. It has grown with the business as we changed things around. It has been very flexible. I would rate it a ten out of ten for scalability.

Their support is pretty good.

Positive

I used EMC SAN. Zerto is 400 times better. The previous one just did not work. I bought the SAN with the intention of having recoverability with it, and I could never get it to work. There was relatively zero support. It does not encourage us to persevere with it. We just ended up using it as a SAN and moved over to another solution.

We currently have a hybrid setup because we cannot migrate in seconds. It takes quite a long time to pick a network and move it into the cloud. It is not as easy as you would hope when you start moving into the cloud. There is a bit of complexity. If you have a network with multi-subscription, multi-network, VNETs, and peers, it takes a little bit longer to try and figure out how to make it work.

Initially, when I first put it on-premises, it took me about a day to get it working. In the cloud, it took a few days to head-scratch through it.

It is currently running between on-premises and Azure cloud. We do not split by department. We are not big enough to do that. We run a centralized compute function for the entire business, so it is relatively straightforward and flat as a design. Everyone uses the same environment.

It is used by only IT people. There are six of us in IT, but only three people use it with me being the primary person.

It requires a relatively small amount of maintenance. They have moved over to Linux-based machines, so we no longer have to upgrade them. We can apply a very simple process to update the actual version of Zerto. It needs a little bit of maintenance, maybe for an hour or so a month. I do the maintenance. I just keep an eye on it.

It is difficult to quantify that. I have seen no return on investment because I do not calculate around that sort of thing. If we had any disaster, we would have used it for real and would have seen a massive return on investment. It gives me peace of mind. If I am happy, then the management is happy.

Zerto has not helped reduce downtime in any situation because we have not had any downtime. Most people like me hope we never have to use it. It is like insurance.

It is not the cheapest product; it is not the most expensive product, but it works. It is a mid-range product, and it is justified in terms of being pretty quick and easy.

I would definitely recommend it, especially for people who have no current method of implementing a disaster recovery solution. It is a quick and easy fix, and I would highly recommend it.

I would rate Zerto a nine out of ten because we need a few more scenario examples when moving into Azure.

We use it for disaster recovery, replication, and backup.

We were able to see its benefits immediately after we deployed it. I used it to move sites. It is a good tool for transferring from one site to another. It does the configuration on its own and the site comes online seamlessly. You just have to commit to it, and it comes online and no one even notices it.

We create a job, which is a VPG, and we tell it to replicate it to another site. I live in Philadelphia. If Philadelphia gets attacked, we could shut it off and then go to the site that it replicated over and turn that on. It will just work as if nothing happened.

All the RPOs are less with our infrastructure because it is VM to VM in less than five seconds. We have never had a spike in our RPOs.

The recovery time of each VM is less than three to four minutes. Once we send a job over, it starts doing its thing. There is an auto-commit button, or we could time it to how much time we need before commitment. Once we bring up a VM and it reboots, we will see all the changes made, such as the IP address. If we go to DNS, we can see that the DNS entries have been updated with the new IP. We then commit to it, and it just comes back online.

Zerto has helped us reduce downtime. In just about five minutes, we are up. We had one incident with a Windows patch update to a server. The server could not come back online. We went in and recovered the VM right before it rebooted and got it back online. It had the same IP and other things, and everything was fine. Even though there was a slight downtime, we were able to get it back 100% before the reboot, and then we took off the update.

Zerto has saved us time in a data recovery situation due to a vendor mistake. We use a vendor for patching. The vendor accidentally mistyped something and took down a couple of servers because of this registry. We were able to get all the VMs back online. It took about three minutes per VM. When we used Veeam, depending on how much data was there, it took us about 45 minutes to an hour.

Zerto has reduced our organization's DR testing. We send it to a DR site from prod and then back to us. It goes from prod to DR and then DR to back in less than ten minutes. We did a DR move. We had about 15 VMs. We moved all the VMs to a different site. We then moved this actual site to a different location and then moved everything back. It did not take that long compared to Veeam.

Zerto has had a positive impact on our IT resiliency strategy. I have never had a problem. The product works very well. Their support is always active. They are willing to solve any problem that you have. Each time I have spoken with them, they have helped with every question to make sure our infrastructure is running well.

The most valuable feature for me is the replication. If I need to fail over sites, it can be done quickly, in less than five minutes. Each backup is implemented in five seconds. If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked. 

Once it is implemented with the vendor, they show you everything. Everything is very simple and easy. Replication and Restore are the buttons to focus on. It is all there with just a couple of clicks. It is simple. It is laid out simply so that you can understand it quickly.

I would suggest improving automatic updates. Their software requires updating level by level to keep it current. I was unaware that I was several versions behind, so I needed assistance to guide me to the current version.

I have used the solution for about a year and a half.

It only crashes if there are insufficient resources on my ESX box, which I discovered after overloading it with too many VMs. When the Zerto job tried to run, it crashed due to a lack of resources. I consulted with tech support, and we determined the solution was to move the main workload to a resource-available ESX box. After double-checking, everything has been running smoothly. Having good equipment ensures stability.

Scalability is tied to our vSphere environment. By adding more hosts and installing VRAs on each, tasks can be efficiently managed. Increasing the number of hosts allows for more VMs, depending on licensing. The bandwidth is also strong.

I would give their support a ten out of ten. I deal with support often, and online ticket creation yields a quick response. They understand what they need, and I provide it. They analyze the logs, suggest changes, and everything works well.

Positive

We used Veeam, which is more in-depth and requires extra steps for recovery. With Zerto, I just log on to the GUI and click what I need. For a live VM backup or replication, it takes just a few clicks, which led us to choose Zerto over Veeam.

Zerto is the easiest one that I have used. In terms of pricing, it is way better than Veeam.

Our MSP used Zerto to do a project for us. I was in the meeting looking at what they were doing. It seemed so simple to use. I asked them if they could compare this to Veeam, and they said that this is way easier than Veeam. With Veeam, you have to log on to the actual backup program. You have to go to the job that you are looking for and right-click it. There are about six steps after that, whereas in Zerto, when you go down on the bottom left, with just two clicks, a menu pops up, and then you are done with another three clicks.

It is on-prem. It is VM to VM. We are also thinking about a third solution, which would be on their site. Right now, we have VM to VM, but we have two NAS for hot and cold storage, so we are using everything that they offer at the moment, but we probably might head down more in the future.

The installation process was new to us as we started from scratch. After that, it was simple. Installing the VRAs involved pointing to ESX boxes. The NAS storage connection is simple; I just enter the IP address and credentials, and it links via SMB. I just create the job, point it to its destination, and it is ready.

Deployment was handled by one representative and me. I am also responsible for managing it.

In terms of maintenance, it requires manual updates.

Its pricing is way better than Veeam.

My advice to new users is to become more familiar with it. Once you start using it, it is easy to pick up and manage.

I would rate Zerto a ten out of ten.

Our main use cases for HPE Zerto Software are primarily to provide our customers with their DR solutions and to facilitate migrations, either from on-prem to the cloud or data center to data center migrations.

The feature of HPE Zerto Software I prefer the most is the test feature, which allows you to test an environment in a bubble without having to affect production. 

It allows you to test your DR strategy without having to actually do a full DR test. These features have benefited our organization by allowing the customers to really be able to write out their runbook, test it, and make sure that they're meeting compliance, whether that's every six months or a year test.

My impressions of HPE Zerto's near-synchronous replication are that it's an amazing feature that customers love. Even though it's set at five minutes, it's actually typically lower than that for most environments, and customers love the ability to have failover capabilities within seconds.

The ease of use for the solution is pretty straightforward.

What made us stick with HPE Zerto is that it is just a fantastic product and was a great product to add to HPE's portfolio. The solution has helped to reduce downtime in situations; it gave us the ability to roll back a bad change that was made. It was days' worth of changes that had been made. That amount of downtime would probably have cost the organization tens of thousands of dollars.

HPE Zerto Software has impacted our RTOs and RPOs effectively in a positive way where other solutions take longer; the board is happy with the speed for us to be back online.

The solution has definitely helped reduce our DR testing and automate it, although I do not know those numbers off the top of my head.

With the current updates primarily on the Azure side of it, documentation could be improved. That's not necessarily Zerto's problem since Azure is constantly changing things; Zerto will put something out, but Azure then will change it, and sometimes it's hard to follow that documentation.

HPE Zerto Software can be improved by keeping up on top of the Azure changes happening there, trying to smooth that process out, because there are many steps that you have to take in Azure, and that's not necessarily HPE's fault, it's just how Azure functions.

I've been working with Zerto for more than ten years.

The stability and reliability of HPE Zerto have been great; I haven't really faced any major challenges, and when we have, support has been really great at helping.

HPE Zerto Software scales with the growing needs of our organization as a great scalable solution; the only concern I have for really large organizations would be the cost. However, you have to start looking at the soft metrics that CFOs don't necessarily take into account.

Every time I've had to talk to support, whether it's been pre-HPE or during HPE's acquisition, the technical and customer support has been pretty good at resolving any issues that have come up. I really appreciate the stateside support.

Prior to adopting HPE Zerto, we were using different solutions. Looking at recovery solutions for the capabilities, RecoverPoint was there, which is what Zerto was based on. We considered the capabilities they offered versus solutions such as Veeam.

In an on-prem environment, when it was the Windows deployment, it was pretty easy to deploy. Now, once it went over to Linux, it's still been pretty easy on the on-prem side. Once you start getting involved with the public clouds, it gets a little clunky. Again, I don't fall down totally on the HPE side. It's the public cloud that may be at issue.

Customers have definitely seen a return on investment from HPE Zerto Software. They can automate their DR testing, test it more often, and in a worst-case scenario, they could have a help desk person literally hit a button to help them come back over or come up in the cloud or in another site if they need to.

My experience with the pricing, licensing cost, or setup cost has been such that I don't have to deal with the pricing side of it. The setup, primarily in the Azure space, has been a little clunky, and I don't necessarily fault HPE for that.

Before selecting HPE Zerto, we considered other solutions such as RecoverPoint. They would look at Veeam, even though Veeam's not in the same category, but it was something that people would use as a recovery solution.

For the capabilities and what it does today, I rate HPE Zerto Software a ten out of ten, and it's a market leader in that category.

At the time, we were using HPE Zerto Software for failover of our VMware environment.

The failover features improved our organization by allowing us the capabilities to fail over.

The most valuable feature of HPE Zerto Software was its failover capabilities. The failover capabilities were the most valuable feature because, in the event of a disaster, we'd be able to power everything up on the other side. 

The aspect of HPE Zerto Software that I liked most was just that capability when you didn't have a hardware platform to perform these functions, you had a software platform to do it.

My impressions of HPE Zerto Software's near-synchronous replication were good; I could see where it was a little bit better, especially on the testing side of the synchronization. Near-synchronous replication is crucial to my organization due to the uptime requirements of some critical environments.

HPE Zerto Software did save me time in data recovery situations due to ransomware or other causes. You can't put a dollar figure on it; we never ran into any ransomware or other circumstance, but in the event that it did, it would probably save us about 80% of the time necessary to stand it back up.

HPE Zerto Software has helped to reduce downtime in various situations. I can't put a number on how much downtime was reduced, but when it came to patching and updating environments, I was able to transfer everything from one side to the other and update that environment.

Overall, HPE Zerto Software impacted my RTOs and RPOs positively; for an environment where I did not have hardware, it ran really to perform those functions.

That could be an area where HPE Zerto Software could improve; it could be easier to use. The setup and maintenance of it moving forward is where I had a lot of issues.

When I compare it to hardware that can also do the same thing, it lacks its luster for the simple reason that the hardware is built to do it.HPE Zerto Software didn't help to reduce my organization's DR testing; I was shocked by it since whenever I actually performed the DR test, it took my environments down.

We have been using HPE Zerto Software for about six years, maybe even longer, before we turned it off.

The stability and reliability of HPE Zerto Software was very reliable; I would give it a nine out of ten.

At that time, HPE Zerto Software scaled pretty with the growing needs of my organization; it was very easy to buy the license packs to perform that, although I had to buy it in a 25-license pack when I only needed one at that point.

The support that I received from HPE Zerto Software was very helpful during those times; I'd give them a nine out of ten.

Prior to adopting HPE Zerto Software, I was not using another solution addressing similar needs.

The deployment was a little cumbersome. That said, once you understood it and the functionality of it, it was easy to move it throughout.

We did see a return on investment from HPE Zerto Software; it was probably two to one.

My experience with the pricing, licensing, and setup cost of HPE Zerto Software was fair for what functions it performs.

Before selecting HPE Zerto Software, I considered just VMware's Recovery Manager itself, and we found that this product was superior to that.

We are using a different product now.

On a scale of one to ten, I would rate HPE Zerto Software in the nine category for a software recovery platform.