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reviewer2506563 - PeerSpot reviewer
It team lead at a manufacturing company with 201-500 employees
Real User
Fast RPO and RTO, ease of use, easy interface, and is always available
Pros and Cons
  • "The customer service and support are excellent."
  • "I would like for Zerto to improve reporting, provide more data on individual VMs and their performance, and maybe expand into backup with the ability to scan for malware or offline scanning."

What is our primary use case?

I use it for yearly disaster recovery testing.

How has it helped my organization?

The main benefit we see from Zerto is that it helps to meet our disaster recovery objectives.

Zerto's near-synchronous replication is important and impressive.

Zerto helps protect VMs in our environment and has improved all over RPO. 

The speed of recovery with Zerto is extremely fast. We're able to perform disaster recovery testing on dozens of VMs within an hour or even half an hour.

What is most valuable?

I like its fast recovery, fast RPO and RTO, ease of use, easy interface, ease of deployment, and that it's always available.

What needs improvement?

I would like for Zerto to improve reporting, provide more data on individual VMs and their performance, and maybe expand into backup with the ability to scan for malware or offline scanning.

Buyer's Guide
HPE Zerto Software
May 2025
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,856 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Zerto for over seven years. 

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. 

How are customer service and support?

The customer service and support are excellent. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Commvault. It used a lot of scripting and configuration to make disaster recovery happen, and it was slow, with a low RPO.

How was the initial setup?

We haven't tried disaster recovery in the cloud rather than in a physical data center. We only use on-premises recovery.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing was straightforward. 

Which other solutions did I evaluate?

We previously used or evaluated other backup and disaster recovery solutions. 

We compared Veeam and Commvault against Zerto.

We chose Zerto because of its performance and ease of use.

What other advice do I have?

Overall, I would rate it an eight out of ten because there's always room for improvement. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
HR Consultant at a consultancy with 1-10 employees
Consultant
It's fast and automated, with minimal data loss
Pros and Cons
  • "The best feature of Zerto is the fast, automated backup and recovery. The data lift for applications is short, with minimal data loss."
  • "Zerto's analytics could be more detailed. The analytics report seems to be more difficult to read."

What is our primary use case?

We implemented Zerto to improve our backup speeds and data recovery time. Zerto is deployed across multiple departments, and around 12 admins and analysts currently use it. 

How has it helped my organization?

Zerto has improved my organization in multiple ways, particularly its ability to scale. We have a massive environment that is undergoing cloud development because we are not a very old company, and we needed something that could help us. It's doing its job. Zerto supports multifocal scenarios across the cloud and on-premise.  

The solution has had a positive effect on our RPOs. The time is faster with Zerto. Another benefit is reduced downtime. Compared to what we used before, I'd estimate it reduces downtime by 25 percent. The solution has saved us time in a data recovery situation. I'm unsure how much, but it's a lot of time. Zerto has reduced our DR testing time by about 30 percent. 

Zerto has simplified compliance with industry regulations by including audit logs and official reporting to support regulatory compliance. It has also simplified our workload because it can do so many jobs.

What is most valuable?

The best feature of Zerto is the fast, automated backup and recovery. The data lift for applications is short, with minimal data loss. Zerto has improved my RTO because we can replicate and easily manage our data, which has positively impacted my company.

Zerto is easy to use if the installation is done properly. Its near-synchronous replication is wonderful, but I'm still learning how to use it. 

What needs improvement?

Zerto's analytics could be more detailed. The analytics report seems to be more difficult to read. 

For how long have I used the solution?

I have used Zerto for 19 months.

What do I think about the stability of the solution?

I rate Zerton nine out of 10 for stability. It's highly stable. 

What do I think about the scalability of the solution?

I rate Zerto seven out of 10 for scalability. 

How are customer service and support?

I rate Zerto support eight out of 10. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Microsoft Azure's backup option. It was a little bit cheaper, but Zerto's recovery is faster. It's a little bit more expensive but much quicker. 

How was the initial setup?

I wasn't part of deploying Zerto, but I believe it was straightforward for them. It required a four-person team and took around two hours. After deployment, we occasionally experience some software bugs that must be investigated. 

What was our ROI?

We've seen a 10 percent ROI with Zerto compared to what we had before.

What's my experience with pricing, setup cost, and licensing?

I rate Zerto two out of 10 for affordability. The licensing model is somewhat complex. Adding more flexible and less costly options would help.

What other advice do I have?

I rate Zerto nine out of 10. I would recommend Zerto to others. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
HPE Zerto Software
May 2025
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,856 professionals have used our research since 2012.
Audrey Laurel - PeerSpot reviewer
IT Auditor at a agriculture with 201-500 employees
Real User
Top 20
The benefits are immediate, it is easy to use, and it reduces downtime
Pros and Cons
  • "The most valuable feature of Zerto is the quick recovery time."
  • "The technical support response time has room for improvement."

What is our primary use case?

We use Zerto to back up and recover our data servers.

How has it helped my organization?

Zerto is easy to use.

The near-synchronous replication is beneficial and simplifies my work.

I saw the benefits of Zerto immediately after we started using it.

Zerto does a good job of helping protect our virtual environment.

We have seen a 30 percent improvement in our RPO using Zerto.

We have seen a 40 percent improvement in our RTO using Zerto.

Zerto has helped us reduce downtime in several situations and has helped reduce the amount of our disaster recovery testing.

It helped save 20 percent of our time during data recovery situations due to ransomware.

Zerto has had a positive impact on our IT resiliency strategy.

What is most valuable?

The most valuable feature of Zerto is the quick recovery time.

What needs improvement?

The technical support response time has room for improvement.

For how long have I used the solution?

I am currently using Zerto.

What do I think about the stability of the solution?

I would rate the stability of Zerto eight out of ten.

What do I think about the scalability of the solution?

Zerto is highly scalable.

How are customer service and support?

The technical support offers high-quality responses, but the response time is lengthy.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I previously used Azure Backup. Zerto is faster and more dependable. 

How was the initial setup?

The initial deployment was straightforward and took two hours to complete. A team of three people was involved in it.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

Zerto is expensive but offers many features that make it competitive.

What other advice do I have?

I would rate Zerto nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Chong Khing  Lee - PeerSpot reviewer
Director at iPlanet Solution Sdn Bhd
Reseller
Top 10
Significantly improves disaster recovery with quick recovery times and better IT resiliency
Pros and Cons
  • "Zerto offers a much better user experience and has reduced our disaster recovery time by at least fifty percent."
  • "The mission critical apps, like the ERP system or any casino software, are areas that I always hope to improve."

What is our primary use case?

Primarily, I use it for disaster recovery. I like the Zerto RPO. I can perform short recovery and recovery time. That's the reason I go for Zerto.

What is most valuable?

The retention and the snapshot retention, which I am able to do every three seconds or every five seconds, are valuable. That is primarily what I like the most. The RPO I am looking at is five minutes. I need to bring things up, referring to recovery time. I need it every five seconds. In comparison in terms of ease of use, Zerto offers a much better user experience. It has basically reduced our disaster recovery time by at least fifty percent. In terms of IT resiliency, this provides a better SLA to the user. That's how it helps me.

What needs improvement?

The mission critical apps, like the ERP system or any casino software, are areas that I always hope to improve.

For how long have I used the solution?

I have been working on Zerto for the past five years.

How are customer service and support?

Primarily, medium enterprises use it. Most of my sites are customers using Zerto, and these are usually medium enterprises.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Some customers use different solutions. They use this data, Acronis, and another called Shadow Protect.

How was the initial setup?

If I am talking about just deploying it, setting up the policy probably takes less than an hour. But the whole idea is that I do the backup depending on the size. If not deployment, then having the full Doctor replication takes time. So, if the replication will take a time slot, that's the consideration. Is it complex to deploy? It is quite straightforward as long as I plan it properly.

What was our ROI?

The ROI is primarily calculated based on downtime. It is all tied back to how mission critical the apps are. When an app is down, I assess the impact on production or the business. The ROI is justified based on the criticalness of the apps.

What other advice do I have?

Primarily, it's VM only. It's more about recovery times and a feature called Zerto Khing, which allows you to group applications. You can do group Doctor, which is an advantage. From a technical perspective, Acronis is not meeting the RPO that I require. This is the primary reason for using it. Zerto is more expensive. In licensing, Zerto is probably double the price of Acronis. It works perfectly well, and I've been using Zerto for the past years. The overall product rating is nine out of ten. I rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer2645856 - PeerSpot reviewer
Cloud and Infrastructure Services Manager at a healthcare company with 1,001-5,000 employees
Real User
Replicates seamlessly, detects anomalies, and improves DR testing
Pros and Cons
  • "What I like most about Zerto is that it just works at the end of the day. It is almost a set-it-and-forget-it solution in relation to its capability of keeping the DR environment in sync."
  • "What I like most about Zerto is that it just works at the end of the day."
  • "They should not make it so expensive so that I can buy more of it."
  • "They should not make it so expensive so that I can buy more of it."

What is our primary use case?

We primarily use Zerto for our DR requirements.

How has it helped my organization?

Near-synchronous replication is pretty much a major benefit from our perspective. We are mainly using it for DR.

We use Zerto to help protect VMs in our environment. With the use of Zerto, we now have defined RPOs, which is good.

Zerto has helped to reduce our organization's DR testing. It has also enabled us to do DR testing more thoroughly, so it has reduced the time, but it has also enabled us to do more of it.

In terms of its effect on our IT resiliency strategy, from our on-prem environment, it has been the cornerstone. We are now building a new DR strategy around Zerto because of the value that it has.

We were able to realize the benefits of Zerto pretty much immediately. At the end of the day, we had a gap. It had an immediate impact on our ability to recover.

What is most valuable?

What I like most about Zerto is that it just works at the end of the day. It is almost a set-it-and-forget-it solution in relation to its capability of keeping the DR environment in sync.

Testing is also a good feature. Bubble tests ensure the integrity of those images, and the replication process is also a major benefit.

Its capability to detect anomalies also within the transport layer is valuable. While moving and replicating the traffic, we have a little bit of comfort because of its ability to detect ransomware or anomalies within the transfer.

What needs improvement?

They should not make it so expensive so that I can buy more of it. Other than that, I do not have anything. We have not come across any issue. We are still fairly new to the product.

For how long have I used the solution?

Zerto has been in our environment for 12 months.

What do I think about the stability of the solution?

It has been rock solid.

What do I think about the scalability of the solution?

Scalability for us is based on the licensing count. I would scale it across the organization if possible, but I cannot. At the moment, it is meeting our current requirements based on our licensing constraints.

Which solution did I use previously and why did I switch?

The only disaster recovery product we used was centered around recovery or restoration from backup. We never really had a disaster recovery product per se. It was managed by other backup mechanisms and replication forms. 

Zerto was put in because we knew we had a gap within our DR strategy based on RPO extensions. It was deployed to bridge gaps within our DR strategy at that moment. 

How was the initial setup?

The initial setup was done by HPE. We went with a turnkey solution with HPE Professional Services and our incumbent tender previously used. They handled the installation and setup. We handle the management of it now, but I cannot comment much on the installation because they did it for us. It worked, and we went through training and have been using the product since.

Its learning has been fine. It has been like any other product. HPE has supported us. They have provided professional training for the team. I have not heard from the team about any issues or gaps. HPE has been very supportive of the implementation of Zerto.

It does not require any maintenance at our end. The installation is still fairly new. Nothing has come to a low yet. Over a period of time, we would probably have to spend more time on the maintenance aspect of it, but at the moment, it is pretty much a set-and-forget.

What's my experience with pricing, setup cost, and licensing?

From a pricing standpoint, there is value in it without question. However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.

Which other solutions did I evaluate?

We assessed other products in the market but found Zerto to be the best within this particular space. Additionally, Zerto was installed as part of a data center refresh program with HPE. We replaced compute and storage within our on-premise data centers. Considering Zerto is part of HPE, it made more sense to implement an end-to-end solution with HPE.

What other advice do I have?

To new users evaluating it, I would say that if they can afford it, they should buy it.

I would rate Zerto a nine out of ten, and that is because there is always room for improvement.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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IT Supervisor at a consultancy with 11-50 employees
Real User
Top 20
Provides real-time analytics and monitoring, enabling our organization to quickly identify and resolve issues
Pros and Cons
  • "The most valuable feature is the customization that allows me to set my protection group myself."
  • "I would like to see Zerto implement a pay-as-you-go model."

What is our primary use case?

I use Zerto to monitor replication, configure protection, and manage disaster recovery and performance.

We implemented Zerto to manage disaster recovery and also for faster performance on backups and failovers.

How has it helped my organization?

Learning how to use Zerto can be easily achieved with some training and practice.

Zerto has helped us reduce downtime, retrieve backups faster, and manage our workload more efficiently.

Zerto has reduced downtime by 20 percent and helps protect the VMs in our environment.

It is 25 percent faster at recovering data compared to IBM Spectrum Protect.

Zerto has helped save four hours per week in recovery situations and has reduced our disaster recovery testing by 30 percent. We have used five percent of those savings towards other value-added tasks.

It has positively impacted our IT resiliency strategy.

Zerto enables disaster recovery in the cloud which is important.

Zerto provides real-time analytics and monitoring, enabling our organization to quickly identify and resolve issues. 

What is most valuable?

Zerto makes my work easier. Replicating my settings helps me recover point objectives faster and retain policies.

The most valuable feature is the customization that allows me to set my protection group myself.

What needs improvement?

While Zerto provides good service, I find the pricing to be high and believe there is room for improvement. I would like to see Zerto implement a pay-as-you-go model.

While Zerto offers scalability, its implementation can be more challenging in larger organizations, indicating room for improvement in its scalability features.

For how long have I used the solution?

I have been using Zerto for three years.

What do I think about the stability of the solution?

I would rate the stability of Zerto seven out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Zerto seven out of ten.

How are customer service and support?

The technical support responds promptly to our requests.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used IBM Spectrum Protect but Zerto provides a quicker recovery time. With IBM the recovery process for particular data is manual but with Zerto it is automated.

How was the initial setup?

The initial deployment of Zerto was straightforward and took two hours to complete. Two people were involved in the deployment.

What was our ROI?

We have seen a 20 percent return on investment.

What's my experience with pricing, setup cost, and licensing?

Zerto is priced high.

What other advice do I have?

I would rate Zerto eight out of ten.

Zerto is deployed in multiple departments and we have ten users.

I recommend Zerto because it helps recover data faster and improves its overall quality.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Muhammad Shahbaz Butt - PeerSpot reviewer
Senior Infrastructure Consultant at Azeemi Technologies
Consultant
Top 20
It is flexible, stable, and user-friendly
Pros and Cons
  • "Continuous protection is Zerto's most valuable aspect."
  • "Zerto can improve by offering bare metal recovery for our physical infrastructure."

What is our primary use case?

We use Zerto for disaster recovery and cloud migration.

We are an MSP, so we have Zerto deployed on multiple public clouds, private clouds, and on-premises.

We implemented Zerto because its continuous data protection significantly reduces data loss and downtime costs. In the event of a production issue, we can quickly recover using the user-friendly Check Point feature. Zerto also offers flexible support for storage models, primary and disaster recovery, and hypervisors.

How has it helped my organization?

Zerto's user-friendly interface simplifies data protection tasks. It allows users to create virtual protection groups easily, configure failover and recovery processes, and manage licenses.

Zerto's near-synchronous replication can replicate our primary data center services related to PR, which is essential. But somehow, we are facing some pros and cons on this. If we face any challenge like a ransomware attack on our PR site, with the synchronous mode, it is also replicated on DR. That can affect us. So, if we use an asynchronous model, our data will not be replicated continuously from the PR site to the DR site. There is a specific time bracket where the data has been replicated after a particular time frame. So, there are different types of business cases and business requirements. However, we are comfortable with the near-synchronous model.

Zerto helps us set up any disaster recovery site on a cloud-based model and establish an on-premises-to-cloud migration plan. The continuous data protection feature protects our infrastructure services from ransomware and other bugs.

Our virtual protection groups safeguard virtual machines across various models, including hypervisors and virtualized environments. When configured to route to our disaster recovery site after synchronization between sites A and B, VPGs achieve our desired Recovery Time Objective and Recovery Point Objective, meeting our Service Level Agreement. Flexible protection models range from 250MB to 350MB, with varying time slots to facilitate data recovery between the PR and DR sites.

Zerto provides two functionalities: live migration and test failover. Live migration allows a seamless transition of our primary machine to the disaster recovery site within ten minutes.

Zerto has reduced our RTO from 30 seconds to three to nine seconds and has helped reduce downtime.

Zerto has helped save time in a data recovery situation and helped reduce our DR testing.

It has improved our IT resiliency strategy by 90 percent.

The ability to perform disaster recovery in the cloud is helpful because it can reduce our DR footprint and time.

What is most valuable?

Continuous protection is Zerto's most valuable aspect.

What needs improvement?

Zerto can improve by offering bare metal recovery for our physical infrastructure.

For how long have I used the solution?

I have been using Zerto for three years.

What do I think about the stability of the solution?

Zerto is stable.

What do I think about the scalability of the solution?

Zerto is scalable, and if we need to scale down the line, we know it can handle it.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used VMware's Site Recovery Manager. We switched to Zerto because it is easier to use and requires less set-up time.

How was the initial setup?

The initial deployment of Zerto is straightforward. We must set up a VM server and install the VR agents, followed by the PR site.

The deployment times vary depending on the business model, but for someone with full knowledge of Zerto, it can be completed within 30 to 90 minutes.

What about the implementation team?

The implementation was completed in-house.

What other advice do I have?

I would rate Zerto ten out of ten, but I would like it to offer bare metal recovery as well.

No maintenance is required for Zerto.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2535795 - PeerSpot reviewer
Cloud Disaster Recovery Manager at a consumer goods company with 10,001+ employees
Real User
We can quickly restore our servers, reduce downtime, and rely on the stability
Pros and Cons
  • "Zerto is a flexible and resilient business continuity and disaster recovery solution."
  • "Zerto's current reporting capabilities are insufficient for our needs."

What is our primary use case?

We are using Zerto as a disaster recovery solution.

We utilize Zerto for three replication scenarios: on-premises to on-premises, on-premises to cloud, and planned cloud-to-cloud replication.

How has it helped my organization?

Zerto is easy to use and implement, especially when performing a failover.

Zerto's near synchronous replication is valuable for our SQL database.

The benefits of Zerto were immediately apparent. After implementation, we quickly realized we were protected against any disaster. Zerto also provides visibility into the health of replication, allowing us to identify and address any potential issues.

Since implementing Zerto, we have observed a positive impact on our Recovery Point Objectives, which have been reduced by half.  Zerto's ability to easily group servers by application and configure protection groups streamlined our processes. Moreover, Zerto's support for on-premises to cloud replication is invaluable. We've leveraged this capability to replicate all systems to the cloud, establishing a robust disaster recovery solution. Zerto has proven to be an effective cloud migration and disaster recovery planning tool.

Our Recovery Time Objective determines how quickly we can restore our infrastructure. Zerto has been instrumental in reducing our RTO by enabling rapid recovery in any disaster recovery scenario.

Zerto has significantly reduced our downtime. For example, some servers have a recovery point objective of just five seconds. During disaster recovery tests conducted last year, we recovered 60 servers within eight hours, including server delivery, startup, and operating system verification by our team.

Zerto is our primary tool for achieving all disaster recovery objectives.

What is most valuable?

Zerto is a flexible and resilient business continuity and disaster recovery solution. Its industry-leading replication technology enables seamless data protection across cloud, on-premise, and hybrid environments.

Another valuable feature is the failover capability. Unlike many other tools we tested, Zerto allows us to perform a disaster recovery test without risk to our production environment.

What needs improvement?

Zerto's current reporting capabilities are insufficient for our needs. We require detailed reports to analyze the performance of our environments. To achieve this, we have developed a custom reporting solution using Zerto and other tools to thoroughly assess VPG configurations and overall environment health against specified parameters. Unfortunately, Zerto does not natively provide this level of reporting functionality.

For how long have I used the solution?

I have been using Zerto for seven years.

What do I think about the stability of the solution?

Zerto is highly stable, and I do not recall encountering any crashes.

What do I think about the scalability of the solution?

Scaling Zerto is easy. We just need to add additional virtual/appliances servers.

How are customer service and support?

Zerto provides excellent support, but response times to our issues can sometimes be a concern, possibly due to the size and complexity of our environment.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We currently utilize both SRM and Zerto, but SRM's replication capabilities are limited to data centers, while Zerto offers additional cloud replication options. Unlike SRM, which is exclusively designed for VMware infrastructure, Zerto is compatible with other virtual platforms, providing greater flexibility.

Zerto is easier to use than SRM.

How was the initial setup?

The initial deployment is straightforward. We only need to deploy a few servers to build an environment and start to replicate.

Deploying Zerto in a single region required three months. One contributing factor to this timeline was the time-intensive process of collecting Virtual Recovery Appliances and deploying them across 500 ESXi servers. A team of ten architects and engineers was dedicated to this project.

What about the implementation team?

The implementation was completed in-house by my team and me. As the architect, I oversaw the project's planning, construction, and deployment. We consulted with Zerto to identify potential areas for improvement.

What's my experience with pricing, setup cost, and licensing?

Compared to other options like SRM, Zerto is a more expensive solution, making it primarily suitable for larger organizations. Smaller and medium-sized businesses might find Zerto's cost expensive. While Azure Site Recovery is free for users of Azure cloud services, Zerto offers a broader range of features.

What other advice do I have?

I would rate Zerto nine out of ten.

Our organization takes a unique approach to disaster recovery testing, conducting 15 tests annually to meet policy and audit requirements. Zerto is the cornerstone of our DR testing strategy, enabling us to validate between five and seven applications in each test.

Zerto requires ongoing maintenance and a dedicated person monitors it daily. However, we must still test and deploy updates into our production environment.

Potential users should be knowledgeable of virtual environments and clearly understand their disaster recovery needs, including the required replication type, desired recovery strategy, and whether Zerto aligns with their specific requirements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.