HPE Zerto Software Reviews

We use Zerto at a very large public sector undertaking in India that manufactures power equipment. 

It is being used for continuous data protection, replication, and recovery. We have a consolidated data center in Hyderabad, India, and we are replicating the data to another data center in Hyderabad. For replication and continuous data protection, we are using Zerto between both sites.

It simplifies management. The console provided by Zerto is very simple to use. With the click of a button, we can do the failover and failback.

It helps with business continuity. We can easily failover from one site to another and back. We are able to do most of the operations very easily.

It does asynchronous replication. When the data gets modified in the main data center, the modified data is immediately replicated to the other data centers. It helps to maintain minimum RPO in seconds and the RTO in minutes.

We have a number of virtual machines for databases, application servers, web servers, Internet servers, and proxy servers. We are using Zerto for the complete replication of these VMs to the other data center.

Our RPOs are in seconds, and our RTOs are in minutes. That is critical for the applications. Earlier, we were using another replication software from IBM. We did not get the same RPOs and RTOs. Zerto is helping us a lot in preventing data loss. The data loss is minimal. It is only in seconds. This is a very important feature of Zerto, where it maintains RPOs in seconds and RTOs in minutes.

In November 2024, we faced a ransomware attack. With the help of Zerto, we were able to identify the journal entry that was malicious. Zerto gave us an alert, and we were able to identify the clean copy by going backward. We went back a few seconds. It maintains journal entries every five seconds, so we were able to identify a good copy of the data. We were then able to do the failover. Because of Zerto, we had minimal data loss. We were able to identify a good copy of the data and do the failover to the main data center.

With Zerto, we have become more resilient and scalable. We were able to scale from a few VMs to about 250 VMs. Our scalability has improved a lot because of Zerto. The ransomware resilience feature has made us more resilient. We chose Zerto over VMware Site Recovery Manager because VMware Site Recovery Manager did not have the ransomware resilience feature. In November 2024, when we faced an attack, with the help of Zerto, we were able to recover within seconds with a minimum amount of downtime. We were up and running quickly.

The features I find most beneficial about Zerto include continuous data protection, easy configuration, and simplified management with a user-friendly interface. We were able to configure it easily for our needs. Continuous data protection between our two data centers is also valuable.

I also like its scalability and flexibility. We have scalability from a few virtual machines to more. We can increase the number of VMs according to our requirements. Zerto scales very easily with our increased number of VMs.

Zerto also provides ransomware safeguards. While doing the continuous data replication, Zerto creates journal entries. When the data gets transferred to the other site, Zerto checks whether the replicated data is malicious or clean. If it is a good copy, it makes a journal entry. If there is any malicious code, it immediately gives an alert. We are very happy with this ransomware protection feature of Zerto.

Its pricing could be better. Also, Zerto needs to improve its reporting capabilities and provide better dashboards. A number of times, I had to contact Zerto for more reports. They are very customer-friendly. They helped us and gave us some customized reports, but its reporting capabilities could be better.

I have been using the solution for about two years.

It has improved scalability significantly. I was able to scale from a few virtual machines to about two hundred fifty virtual machines.

The support team is very customer-friendly. When I raise a ticket, they respond quickly with minimal waiting time. I often get a call within half an hour. Their customer support is reliable and fast.

Previously, I used some other replication software from IBM but did not achieve the desired RPOs and RTOs. This led me to choose Zerto.

The deployment was very easy. With a few clicks, we were able to configure Zerto for both of our data centers in Hyderabad. It was very easy to configure. It has a very intuitive classical user interface. The configuration was done with minimal clicks.

In about one hour, we were up and running with the first replication. We were able to do the first replication within an hour from our main data center to our secondary data center in Hyderabad. It is efficient and reliable.

Its maintenance is being taken care of by Zerto.

I am the main database administrator, and two of my colleagues also participated. Three of us were involved.

Zerto is definitely more costly compared to its competitors, such as VMware Site Recovery Manager. It may not be suitable for small and medium-sized industries.

We considered VMware Site Recovery Manager but did not opt for it because it did not offer the ransomware resilience feature like Zerto.

Overall, I would rate Zerto a nine out of ten. The software is exceptional in terms of continuous data protection, resilience, scalability, agility, and ransomware protection.

We use it for disaster recovery, replication, and backup.

We were able to see its benefits immediately after we deployed it. I used it to move sites. It is a good tool for transferring from one site to another. It does the configuration on its own and the site comes online seamlessly. You just have to commit to it, and it comes online and no one even notices it.

We create a job, which is a VPG, and we tell it to replicate it to another site. I live in Philadelphia. If Philadelphia gets attacked, we could shut it off and then go to the site that it replicated over and turn that on. It will just work as if nothing happened.

All the RPOs are less with our infrastructure because it is VM to VM in less than five seconds. We have never had a spike in our RPOs.

The recovery time of each VM is less than three to four minutes. Once we send a job over, it starts doing its thing. There is an auto-commit button, or we could time it to how much time we need before commitment. Once we bring up a VM and it reboots, we will see all the changes made, such as the IP address. If we go to DNS, we can see that the DNS entries have been updated with the new IP. We then commit to it, and it just comes back online.

Zerto has helped us reduce downtime. In just about five minutes, we are up. We had one incident with a Windows patch update to a server. The server could not come back online. We went in and recovered the VM right before it rebooted and got it back online. It had the same IP and other things, and everything was fine. Even though there was a slight downtime, we were able to get it back 100% before the reboot, and then we took off the update.

Zerto has saved us time in a data recovery situation due to a vendor mistake. We use a vendor for patching. The vendor accidentally mistyped something and took down a couple of servers because of this registry. We were able to get all the VMs back online. It took about three minutes per VM. When we used Veeam, depending on how much data was there, it took us about 45 minutes to an hour.

Zerto has reduced our organization's DR testing. We send it to a DR site from prod and then back to us. It goes from prod to DR and then DR to back in less than ten minutes. We did a DR move. We had about 15 VMs. We moved all the VMs to a different site. We then moved this actual site to a different location and then moved everything back. It did not take that long compared to Veeam.

Zerto has had a positive impact on our IT resiliency strategy. I have never had a problem. The product works very well. Their support is always active. They are willing to solve any problem that you have. Each time I have spoken with them, they have helped with every question to make sure our infrastructure is running well.

The most valuable feature for me is the replication. If I need to fail over sites, it can be done quickly, in less than five minutes. Each backup is implemented in five seconds. If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked. 

Once it is implemented with the vendor, they show you everything. Everything is very simple and easy. Replication and Restore are the buttons to focus on. It is all there with just a couple of clicks. It is simple. It is laid out simply so that you can understand it quickly.

I would suggest improving automatic updates. Their software requires updating level by level to keep it current. I was unaware that I was several versions behind, so I needed assistance to guide me to the current version.

I have used the solution for about a year and a half.

It only crashes if there are insufficient resources on my ESX box, which I discovered after overloading it with too many VMs. When the Zerto job tried to run, it crashed due to a lack of resources. I consulted with tech support, and we determined the solution was to move the main workload to a resource-available ESX box. After double-checking, everything has been running smoothly. Having good equipment ensures stability.

Scalability is tied to our vSphere environment. By adding more hosts and installing VRAs on each, tasks can be efficiently managed. Increasing the number of hosts allows for more VMs, depending on licensing. The bandwidth is also strong.

I would give their support a ten out of ten. I deal with support often, and online ticket creation yields a quick response. They understand what they need, and I provide it. They analyze the logs, suggest changes, and everything works well.

Positive

We used Veeam, which is more in-depth and requires extra steps for recovery. With Zerto, I just log on to the GUI and click what I need. For a live VM backup or replication, it takes just a few clicks, which led us to choose Zerto over Veeam.

Zerto is the easiest one that I have used. In terms of pricing, it is way better than Veeam.

Our MSP used Zerto to do a project for us. I was in the meeting looking at what they were doing. It seemed so simple to use. I asked them if they could compare this to Veeam, and they said that this is way easier than Veeam. With Veeam, you have to log on to the actual backup program. You have to go to the job that you are looking for and right-click it. There are about six steps after that, whereas in Zerto, when you go down on the bottom left, with just two clicks, a menu pops up, and then you are done with another three clicks.

It is on-prem. It is VM to VM. We are also thinking about a third solution, which would be on their site. Right now, we have VM to VM, but we have two NAS for hot and cold storage, so we are using everything that they offer at the moment, but we probably might head down more in the future.

The installation process was new to us as we started from scratch. After that, it was simple. Installing the VRAs involved pointing to ESX boxes. The NAS storage connection is simple; I just enter the IP address and credentials, and it links via SMB. I just create the job, point it to its destination, and it is ready.

Deployment was handled by one representative and me. I am also responsible for managing it.

In terms of maintenance, it requires manual updates.

Its pricing is way better than Veeam.

My advice to new users is to become more familiar with it. Once you start using it, it is easy to pick up and manage.

I would rate Zerto a ten out of ten.

My primary use case for HPE Zerto Software is as a disaster recovery solution and to protect myself against ransomware attacks.

A specific example of how HPE Zerto Software has helped me in a real situation within my organization is that when we suffered a ransomware attack, having isolated copies that were not accessible from our on-premises environments allowed me to recover the backup image of those machines and overcome that attack.

Regarding my experience using HPE Zerto Software in critical situations such as the one I mentioned, it is a tool that I believe is fairly easy to use, given the complexity involved in configuring the type of problem you are trying to solve.

Now I can say that I have a proven recovery strategy, as it allows you to perform that type of testing for certain use cases without a real disaster, and the recovery processes are quite fast.

My experience when performing those recovery tests has been that being able to recover machines in less than one hour, between different clouds or between on-premises and the cloud, are figures that give me great confidence in the face of any possible disaster.

I consider the best features that HPE Zerto Software offers to be the number of different heterogeneous environments it supports and the recovery plans between on-premises and cloud, between multiple clouds, and how easy it is to configure the environments and recovery use cases.

I can elaborate on how compatibility with heterogeneous environments and ease of configuration have made a difference for me and my team, because you do not have to depend on different tools as your organization grows. It allows you to first have a tool configured between an on-premises environment and a cloud environment, and once you have services deployed in the cloud, it allows you to use recovery plans between different clouds to be protected against a possible disaster.

Something that I truly value in this solution is the user interface, which I find very user-friendly.

I believe HPE Zerto Software could improve in certain aspects that emerged after HPE acquired this software.

Following the acquisition of this product by HPE, I think there are certain aspects that could be more suitable. Regarding necessary improvements, it would be beneficial to have licensing plans that are a bit more flexible and more accessible.

I have been using HPE Zerto Software for more than five years.

I consider HPE Zerto Software to be stable.

I rate the scalability of HPE Zerto Software as very good because, as I mentioned before, it allows you to use different clouds and on-premises environments.

I rate HPE Zerto Software's customer support as very good, and I have had direct experience with their support service.

Before using HPE Zerto Software, we used backup solutions from Veeam, but we did not use disaster recovery because it was not as comprehensive as Zerto.

I have seen a return on investment since I began using HPE Zerto Software, as we have demonstrated resilience against ransomware attacks because we used the tool during one of these attacks.

The primary example of how that resilience has translated into tangible benefits for the organization is the reduction of interruptions, as the ransomware attack did not stop any processes because the information was easily recoverable.

My experience with the price, implementation costs, and licensing of HPE Zerto Software is that, as I mentioned before, the licensing is somewhat complicated and the prices are a bit high.

I did not evaluate other options before choosing HPE Zerto Software.

My advice for other professionals considering implementing HPE Zerto Software is to conduct a proof of concept and to not allow your data centers to be without a disaster recovery tool. I would rate this review eight out of ten.

HPE Zerto Software is primarily used for disaster recovery. When you have two sites and want to replicate one site to the other based on the replication context, you can use HPE Zerto Software.

Additionally, if you are planning to migrate from one vCenter or from one hypervisor to another, you can also use HPE Zerto Software.

HPE Zerto Software's best feature is journal-based replication. This enables live synchronization from one site to another site, with data written to both sites in such a manner that it would be helpful in many aspects. HPE Zerto Software is one of the major disaster recovery solutions. It has reduced both downtime and costs, and the compatibility is very good. Scalability and all other aspects are excellent with HPE Zerto Software.

HPE Zerto Software could be improved by implementing the same built-in image with HP storage arrays. Since there are HP arrays such as Alletra and others, if HPE Zerto Software image could be included in them with add-on features, both sides could be configured in HPE Zerto Software in such a manner. There is still some scope for improvement. However, it is one of the best solutions, so I would rate all aspects at eight, with two points deducted for improvement.

I have been using HPE Zerto Software for the last three years.

HPE Zerto Software is stable.

HPE Zerto Software is scalable.

HPE Zerto Software's customer support is good. They fix issues very fast.

I have used Dell RecoverPoint earlier, which is similar to HPE Zerto Software.

HPE Zerto Software provides good RTO, RPO, and time saved.

If you want to establish or integrate disaster recovery, HPE Zerto Software is one of the best solutions for it. I believe we are a partner or reseller, though I am not entirely certain. I do not have much experience or understanding of HPE Zerto Software's AI capabilities at this time. I would give this product an overall rating of 8.

The main use cases for the HPE Zerto Software include DR and Disaster Recovery.

The challenge my organization is trying to solve by implementing the HPE Zerto Software is being able to restore in a disaster quicker. During a weather event, we were able to move certain workloads from one data center to another with the HPE Zerto Software so that we could maintain operations.

The features I find most valuable about the HPE Zerto Software include the ability to move workloads from one location to another. 

The near-synchronous replication used by HPE Zerto is crucial to my organization's business continuity, as many of our applications are customer-facing. With the ability to shift those applications without downtime, we can continue to access our applications. 

The solution has helped me reduce downtime in situations where, during a weather event, we were able to maintain 100% of our operations. 

Zerto has impacted our RTOs and RPOs, and these times have definitely decreased in our case compared to other disaster recovery solutions we have used. 

I assess the solution's ease of use as fairly simple, particularly in terms of failing over workloads once I am able to configure the applications to do so. We utilize a store-once solution as our cyber vault, or immutable data copies, to ensure recovery from a cyber threat.

HPE Zerto Software has helped reduce our organization's DR testing from multiple days down to a single-digit day in terms of a full DR test, allowing us to test individual applications by themselves and decreasing our recovery times in order to have a shorter DR test.

I'm unsure of what can be improved.

I have been using the HPE Zerto Software for about five years now.

In terms of reliability, I describe the stability of the HPE Zerto Software as pretty solid, as I have not experienced any downtime, corruption, or performance issues.

The HPE Zerto Software scales fairly easily for my organization since we don't grow as fast, as long as we have the licensing in place.

I evaluate the customer service for the HPE Zerto Software as overall very high in terms of support, including response time and technical expertise. 

On a scale of one to ten, I give it an eight. The people I've worked with have been readily accessible and very knowledgeable.

Positive

What stood out to me in the evaluation process when comparing other solutions is that Zerto seemed to offer more options in terms of platforms, both positively and negatively.

My experience deploying the HPE Zerto Software involves some initial setup hurdles.

My experience with the pricing, setup cost, and licensing for HPE Zerto Software was that the pricing and setup cost were very manageable and cost-wise, it's manageable for small business.

Before selecting the HPE Zerto Software, we were looking at leveraging the native replication technology as potential solutions.

I would rate the HPE Zerto Software overall as a nine out of ten, and my advice to other organizations considering the HPE Zerto Software is that if you're looking for an application that is easy to configure and has active-active type performance where you can have your applications set up for disaster recovery, it's a good tool.

At the time, we were using HPE Zerto Software for failover of our VMware environment.

The failover features improved our organization by allowing us the capabilities to fail over.

The most valuable feature of HPE Zerto Software was its failover capabilities. The failover capabilities were the most valuable feature because, in the event of a disaster, we'd be able to power everything up on the other side. 

The aspect of HPE Zerto Software that I liked most was just that capability when you didn't have a hardware platform to perform these functions, you had a software platform to do it.

My impressions of HPE Zerto Software's near-synchronous replication were good; I could see where it was a little bit better, especially on the testing side of the synchronization. Near-synchronous replication is crucial to my organization due to the uptime requirements of some critical environments.

HPE Zerto Software did save me time in data recovery situations due to ransomware or other causes. You can't put a dollar figure on it; we never ran into any ransomware or other circumstance, but in the event that it did, it would probably save us about 80% of the time necessary to stand it back up.

HPE Zerto Software has helped to reduce downtime in various situations. I can't put a number on how much downtime was reduced, but when it came to patching and updating environments, I was able to transfer everything from one side to the other and update that environment.

Overall, HPE Zerto Software impacted my RTOs and RPOs positively; for an environment where I did not have hardware, it ran really to perform those functions.

That could be an area where HPE Zerto Software could improve; it could be easier to use. The setup and maintenance of it moving forward is where I had a lot of issues.

When I compare it to hardware that can also do the same thing, it lacks its luster for the simple reason that the hardware is built to do it.HPE Zerto Software didn't help to reduce my organization's DR testing; I was shocked by it since whenever I actually performed the DR test, it took my environments down.

We have been using HPE Zerto Software for about six years, maybe even longer, before we turned it off.

The stability and reliability of HPE Zerto Software was very reliable; I would give it a nine out of ten.

At that time, HPE Zerto Software scaled pretty with the growing needs of my organization; it was very easy to buy the license packs to perform that, although I had to buy it in a 25-license pack when I only needed one at that point.

The support that I received from HPE Zerto Software was very helpful during those times; I'd give them a nine out of ten.

Positive

Prior to adopting HPE Zerto Software, I was not using another solution addressing similar needs.

The deployment was a little cumbersome. That said, once you understood it and the functionality of it, it was easy to move it throughout.

We did see a return on investment from HPE Zerto Software; it was probably two to one.

My experience with the pricing, licensing, and setup cost of HPE Zerto Software was fair for what functions it performs.

Before selecting HPE Zerto Software, I considered just VMware's Recovery Manager itself, and we found that this product was superior to that.

We are using a different product now.

On a scale of one to ten, I would rate HPE Zerto Software in the nine category for a software recovery platform.

We use the HPE Zerto Software for multiple different things, including real-time monitoring and restoring and recovering of files, long-term retention of restoring long-term backups, and disaster recovery, where we store things into the vault and things of that nature. We also have the Zerto vault outside of that, so we use Zerto and the Zerto vault.

The challenges our organization has tried to solve by implementing the HPE Zerto Software revolve around protection, as it's a threat world now, so we're trying to mitigate as much risk as we can and trying to limit downtime. If we do get attacked and there is an infection, we can restore that data quickly and have it up.

The feature of the HPE Zerto Software I appreciate the most is the ease of use of single file restores, which is something we use frequently. Zerto features have benefited our organization significantly since we have many end users that delete files, and instead of taking the time to restore whole data stores and implement that, we can actually just click on Zerto and have that file restored from an hour ago in less than a few minutes.

My impressions of the HPE Zerto's near-synchronous replication are that it's hugely important, as that's what keeps me protected. The solution hasn't saved us any time in a data recovery situation due to ransomware or other causes yet, as fortunately, we've never had to use it for that instance.

The HPE Zerto Software has impacted our RTOs and RPOs by reducing our recoveries from days to a few hours, while previously we were using all VMware Nimble snapshots to back up all our data stores, which resulted in a three-day restore, while now we can recover in hours. The solution hasn't decreased our organization's DR testing time; in fact, it has increased it because we use it as a tool in our healthcare business, doing it every month to verify that everything is working correctly.

We actually use the Zerto Cyber Vault solution to ensure recovery from cyber threats. When considering a Cyber Vault solution, the capability of immutable backups is most important to us.

The HPE Zerto Software could be improved by including the ability to use FIDO keys or some kind of hard token for local accounts, not just a straight password or an external MFA, but a physical token. Additionally, I'd appreciate the ability for direct-attached storage, not just Nimble storage, VNF, both volumes. I would also prefer to have some way to scan inside the vault of datastores that are already there.

We have been using the HPE Zerto Software for a little over probably a good ten years or so.

I assess the stability and reliability of the HPE Zerto Software as very robust, with no real performance issues experienced; it just works and is easy to use.

The customer service and technical support are very good; we've never had any issues, and if we have, it's resolved very quickly. On a scale from one to ten, I rate the customer service or technical support an eight, as it's very quick to respond and get things fixed.

Positive

Prior to adopting the HPE Zerto Software, I wasn't using another solution to address familiar needs.

I would describe my experience with deploying the HPE Zerto Software as straightforward and simple.

Before selecting the HPE Zerto Software, we considered Veeam, Cohesity, and ExaGrid, and for us, it was a matter of cost and the ease of file-level restores that stood out during the evaluation process.

I would rate the HPE Zerto Software a nine out of ten and advise other organizations to consider it due to its ease of use, simple installation, and easy maintenance.

My main use case for HPE Zerto Software is the replication of mission-critical servers. 

My organization was trying to solve the challenge of a day loss of data by implementing HPE Zerto Software. Zerto features benefit my organization, since, in case I lose a major server, I can bring it back to life in a matter of 30 minutes to an hour instead of days.

The features of HPE Zerto Software that I appreciate most are that it's straightforward, and the console is clear, allowing me to assign it to my staff members who can generally tell the health of the Zerto implementation. 

It's easy to use once the setup is done. The updates have become easier over time. 

My impressions of HPE Zerto Software's near-synchronous replication are that it works effectively. Near-synchronous replication is extremely important to my organization as I work for a healthcare organization, so we have to keep up-to-the-minute health records; if a provider were documenting a visit and we lost that information, that would be a patient safety issue. 

The solution has saved me time in data recovery situations due to a corrupt server, as I used HPE Zerto Software to do the restoration.

I've had a server get corrupt and I used Zerto to do the restoration. It only took a couple of hours. It gives us almost real-time recovery.

It's reduced downtime. I was able to avoid losing a full day of data. The amount of loss and downtime would have been significant.

We've been able to reduce DR testing. If I run a snapshot and I know Zerto's working, I can just pass forward. 

To improve HPE Zerto Software, it would be helpful to make it more affordable. In the next release, I would like to see additional interfaces with HPE, as I talked to HPE about some storage solutions and know there is something in the works possibly between HPE Zerto Software and HPE that would make my life easier.

I have been using HPE Zerto Software for about five years.

As long as I don't try to replicate a cluster, I haven't experienced any downtime, crashes, or performance issues; it works fine.

I would evaluate customer service and technical support as better than average.

Before selecting HPE Zerto Software, we were considering VMware Site Replication Manager, but it didn't work as effectively. Prior to adopting HPE Zerto Software, we tried using our Veeam software for some replication, but it was snapshot-based, which caused performance issues while HPE Zerto Software doesn't do that.

I would describe my experience with deploying HPE Zerto Software as positive.

I have seen a return on investment with HPE Zerto Software.

My experience with pricing, setup cost, and licensing was that it was really expensive.

If you have mission-critical servers that you need to replicate, HPE Zerto Software is probably the best way to go. 

We're currently using a Cyber Vault solution to ensure recovery from a cyber threat. We're using an air gap solution using Veeam right now.

I rate HPE Zerto Software ten out of ten.

Right now, I am using it for disaster recovery and file recovery, with all the different components of it. It is just site-to-site replication from one site to another. I have done server moves, and I will also do server moves in a couple of weeks.

I use Zerto to help protect VMs in our environment. That is 100% of my use case. It helps us to commit to the recovery point as per our standards. Our RPO is under five minutes for everything I have got in there unless there is a sync happening at that point in time. It has greatly reduced RPOs and made them stable and knowable. 

Our RTOs are even better. We are also a Cohesity customer. Our tier one, two, and some tier three are in Zerto. For everything else, the plan is to bring it out or restore it from the backup in case of a DR or an event where there is an issue with the server. We know that bringing something online in Zerto is dramatically faster. It is a night and day difference. Restoring everything from the backup would take days or a week, whereas with Zerto, as soon as I make the change, everything will automatically come online at my other location. For example, I have a file server that is 50T. Restoring that from the backup took three or four days, whereas in Zerto, we can flip it over, and it would be up and running in seconds. 

Zerto helps us reduce downtime. If something happens and we need to bring a server up that is in Zerto, it will only take the amount of time required to commit and make sure that everything is functioning as expected, changing or updating IPs and names, and making sure that is good to go. It takes five to ten minutes. 

For auditing and other things, we can do a controlled VR test where we bring up all the necessary components in an isolated bubble with networking for just that bubble and bring it online. We can test SQL Servers, Exchange Servers, Active Directory, connectivity, authentication, and applications. We can bring it all online in that bubble while production is still going on without impacting anybody. In the event that we flip the switch and have to go, everything is going to work. In addition to meeting auditing needs, we have been able to refine the process so that in the case of an unfortunate event, we know we will be able to do it. We will be able to do it quicker than coming in cold and having never tested it or done it. 

Zerto has had a big impact on IT resiliency strategy. We know that as long as our boxes are protected by Zerto, we are covered. We will be able to spin a box up at our remote DR site and bring it online. It will be functional, and all the data will be there. It is not just about fulfilling an audit request; I sleep better at night knowing that we are protected, the data is there, and there are not going to be any issues. Zerto has near-synchronous replication. It works very well. I have been fortunate enough not to have to use it in a production environment, but I have used it to restore files. 

From the server moves, I know that I can cut over in a couple of seconds and all the data is there and ready to go. There is no lag. There is no waiting. I just have to update the IP and register that in DNS if the IP changes, and it is good to go. It is fantastic.

What I like most about Zerto is that it makes my job much easier. I have peace of mind knowing that it works. The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick. When I add a server, it is there in 15 minutes. I know it is protected. It is fantastic. There is peace of mind knowing that the workloads I put in there are protected. It is very easy to use. In day-to-day usage, it is very simple and easy to set things up or monitor it. I check it every morning and keep track throughout the day of what is going on and if there are any issues.

I am an advocate and a fan of the product, and I have had great success. The only negative I would give is that with the latest version of the appliance, setting up authentication was a bit of a challenge, but that is just a matter of using Keycloak and how things have changed. Other than that, I have had no complaints.

I have used the solution for seven years.

I have had no complaints. It has been running very well.

I have contacted customer service many times for various issues. Overall, they have been good, and I would rank them in the higher percentile of the support I have dealt with. Sometimes, I have had to get through a couple of techs or work solidly with somebody, or I have not fully explained the issue correctly. Once we get on the same page, the issue has been quick and easy to resolve. Nothing has hung up for too long. 

I would rate them a ten out of ten. I have never had an issue that was not resolved, and I have never been in a situation where they did not respond. They are very responsive. They do get back very quickly. That is another very nice thing. It is not like Microsoft where things go into a queue and disappear for weeks at a time or a week at a time. They are also knowledgeable.

Positive

The initial setup was very easy. The documentation was good. I am a stickler, so rather than giving Zerto full rights, I went through the vCenter and allowed just the rights that were specified by the documentation. Those have always been correct, and I have not had an issue. 

The actual implementation of the software went smoothly, bringing everything in. I remember upgrading it. We had a major revision from Windows to the Linux appliance, which was not a full redo, but it was a pretty major changeover. Things are done differently there, and documentation for everything, except authentication, worked very well, and we have had no issues. 

It does not require much maintenance from our end. We mainly need to take care of upgrading and verifying any issues. The software itself runs fine. Every once in a while, I may have too many servers on the same host causing an issue and overloading the VRA. I just separate things.

Overall, I would rate Zerto a ten out of ten. The software has been awesome. It has made my life easier and my sleeping at night better.

My main use case for HPE Zerto Software is to grab big data from our remote locations. In my daily work, the agents from the remote locations are uploading the data, and with HPE Zerto Software, we are receiving this data in packets available to our main head office, especially since we have limited internet connections availability on our remote locations.

We are very happy with HPE Zerto Software, and most importantly, we have a 0% loss in data, which is the great thing we have seen in HPE Zerto Software.

The best features HPE Zerto Software offers for us in our use case are its ability to downsize the data and signatures into multiple packets and send it to the head office due to our limited availability of internet.

This feature of downsizing data and sending it in multiple packets does not impact our workflow because the most important thing is to have data properly available at the head office from a remote location.

The impact of HPE Zerto Software on our organization has been positive, as we have had no issues getting our data from the remote locations, ensuring data availability is always on our location, making our system work very easily with routine jobs ongoing.

Since implementing HPE Zerto Software, we have seen a time save, especially since our main concern was having that data from the remote locations, and there has been no downtime, with everything going smoothly for almost four years now.

HPE Zerto Software can be improved. We are happy until now, and obviously, we are not looking for any new features, but we are sure that if new features were added to the software, they would obviously be helpful for us.

I have been using HPE Zerto Software for almost four years now.

HPE Zerto Software is stable in my experience.

The scalability of HPE Zerto Software is nice, as it is scalable due to our many new locations coming into our system.

The customer support for HPE Zerto Software is great.

I have seen a return on investment with HPE Zerto Software, as it has saved us a lot of time and money, and the new system and features help our employees learn about new technologies.

My experience with pricing, setup cost, and licensing was good, but hopefully, Zerto will do something with the pricing and the license.

Before choosing HPE Zerto Software, we did not evaluate any other options; we went with HPE Zerto Software directly.

I would advise others looking into using HPE Zerto Software to consider it because of the stability and cost savings. I have provided a review rating of 10 for this product.