My main use cases for HPE Zerto Software are disaster recovery and replication.
System Engineer at a hospitality company with 5,001-10,000 employees
Deploys disaster recovery quickly and improves recovery speed while reducing testing time
Pros and Cons
- "The features of HPE Zerto Software that I enjoy the most are the ease of setting up the protection groups and the ease of doing testing, such as failover tests."
- "I don't have any recommendations regarding how HPE Zerto Software can be improved."
- "I have experienced issues with downtime, crashes, and performance with HPE Zerto Software. When we first deployed it, we were replicating to AVS, and we've done DR tests where we've left that test environment running for a significant period and had issues with the amount of storage space it was using."
What is our primary use case?
What is most valuable?
The features of HPE Zerto Software that I enjoy the most are the ease of setting up the protection groups and the ease of doing testing, such as failover tests.
The near-synchronous replication is crucial as we don't want any data loss, which is critical.
The quick setup of disaster recovery environments helps streamline our DR testing.
HPE Zerto Software has reduced both my RTOs and RPOs. Its recovery speed is much faster than other disaster recovery solutions and much easier to use. I can recover one of our tier zero SQL servers and have it up and running in under ten minutes. If I were using one of our backup products, that would take hours.
It has helped to reduce the time it takes for our organization's DR testing, reducing it by days. The big benefit is that I can set up that environment and people can test, but if something happened and we needed to redeploy that environment, it's very quick and easy. It has reduced the overall time for the DR testing, including the testing process to make sure the applications are working.
HPE Zerto Software, as far as the replication, had near-synchronous replication, which made our RPOs better. It was easier to use, easier to recover from, so it was far superior for that purpose. Prior to adopting HPE Zerto Software, we were using our backup system to test DR.
What needs improvement?
I don't have any recommendations regarding how HPE Zerto Software can be improved or what additional features should be included in the next release.
For how long have I used the solution?
I have been using HPE Zerto Software for a year and a half, about 18 months.
Buyer's Guide
HPE Zerto Software
July 2025

Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
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What do I think about the stability of the solution?
I have experienced issues with downtime, crashes, and performance with HPE Zerto Software. When we first deployed it, we were replicating to AVS, and we've done DR tests where we've left that test environment running for a significant period and had issues with the amount of storage space it was using. Sometimes the VMs become unstable when they're running too long.
What do I think about the scalability of the solution?
HPE Zerto Software scales well with the growing needs of my organization because we haven't had any issues there.
How are customer service and support?
I would evaluate customer service and technical support for HPE Zerto Software as good. Any case I've opened, they've been very responsive. I would give them a ten out of ten. They're very responsive and knowledgeable. They've helped me with all my issues.
How would you rate customer service and support?
How was the initial setup?
I found the deployment to be easy.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing for HPE Zerto Software was great. It was not overly expensive, and deployment was easy.
Which other solutions did I evaluate?
Before selecting HPE Zerto Software, I considered Rubrik, which has orchestrated recovery plans, and we've tried using those. HPE Zerto Software was much easier to use.
What other advice do I have?
The solution has not helped to reduce downtime in any situations.
The advice I would give to other organizations considering HPE Zerto Software is to do it. If you need a good recovery product, HPE Zerto Software is fantastic.
I rate HPE Zerto Software a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 30, 2025
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IT Manager, Compute Infrastructure and Operations at a energy/utilities company with 5,001-10,000 employees
Workload mobility ensures uninterrupted operations during weather events and reduces recovery times
Pros and Cons
- "The features I find most valuable about the HPE Zerto Software include the ability to move workloads from one location to another."
- "The solution has helped me reduce downtime in situations where, during a weather event, we were able to maintain 100% of our operations."
- "I'm unsure of what can be improved."
- "My experience deploying the HPE Zerto Software involves some initial setup hurdles."
What is our primary use case?
The main use cases for the HPE Zerto Software include DR and Disaster Recovery.
How has it helped my organization?
The challenge my organization is trying to solve by implementing the HPE Zerto Software is being able to restore in a disaster quicker. During a weather event, we were able to move certain workloads from one data center to another with the HPE Zerto Software so that we could maintain operations.
What is most valuable?
The features I find most valuable about the HPE Zerto Software include the ability to move workloads from one location to another.
The near-synchronous replication used by HPE Zerto is crucial to my organization's business continuity, as many of our applications are customer-facing. With the ability to shift those applications without downtime, we can continue to access our applications.
The solution has helped me reduce downtime in situations where, during a weather event, we were able to maintain 100% of our operations.
Zerto has impacted our RTOs and RPOs, and these times have definitely decreased in our case compared to other disaster recovery solutions we have used.
I assess the solution's ease of use as fairly simple, particularly in terms of failing over workloads once I am able to configure the applications to do so. We utilize a store-once solution as our cyber vault, or immutable data copies, to ensure recovery from a cyber threat.
HPE Zerto Software has helped reduce our organization's DR testing from multiple days down to a single-digit day in terms of a full DR test, allowing us to test individual applications by themselves and decreasing our recovery times in order to have a shorter DR test.
What needs improvement?
I'm unsure of what can be improved.
For how long have I used the solution?
I have been using the HPE Zerto Software for about five years now.
What do I think about the stability of the solution?
In terms of reliability, I describe the stability of the HPE Zerto Software as pretty solid, as I have not experienced any downtime, corruption, or performance issues.
What do I think about the scalability of the solution?
The HPE Zerto Software scales fairly easily for my organization since we don't grow as fast, as long as we have the licensing in place.
How are customer service and support?
I evaluate the customer service for the HPE Zerto Software as overall very high in terms of support, including response time and technical expertise.
On a scale of one to ten, I give it an eight. The people I've worked with have been readily accessible and very knowledgeable.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
What stood out to me in the evaluation process when comparing other solutions is that Zerto seemed to offer more options in terms of platforms, both positively and negatively.
How was the initial setup?
My experience deploying the HPE Zerto Software involves some initial setup hurdles.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup cost, and licensing for HPE Zerto Software was that the pricing and setup cost were very manageable and cost-wise, it's manageable for small business.
Which other solutions did I evaluate?
Before selecting the HPE Zerto Software, we were looking at leveraging the native replication technology as potential solutions.
What other advice do I have?
I would rate the HPE Zerto Software overall as a nine out of ten, and my advice to other organizations considering the HPE Zerto Software is that if you're looking for an application that is easy to configure and has active-active type performance where you can have your applications set up for disaster recovery, it's a good tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 28, 2025
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HPE Zerto Software
July 2025

Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
863,776 professionals have used our research since 2012.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
Replicates data quickly and protects workloads for peace of mind
Pros and Cons
- "What I like most about Zerto is that it makes my job much easier. I have peace of mind knowing that it works. The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick."
- "What I like most about Zerto is that it makes my job much easier."
- "The software has been awesome."
- "The only negative I would give is that with the latest version of the appliance, setting up authentication was a bit of a challenge, but that is just a matter of using Keycloak and how things have changed."
- "The only negative I would give is that with the latest version of the appliance, setting up authentication was a bit of a challenge, but that is just a matter of using Keycloak and how things have changed."
- "The only negative I would give is that with the latest version of the appliance, setting up authentication was a bit of a challenge, but that is just a matter of using Keycloak and how things have changed."
What is our primary use case?
Right now, I am using it for disaster recovery and file recovery, with all the different components of it. It is just site-to-site replication from one site to another. I have done server moves, and I will also do server moves in a couple of weeks.
How has it helped my organization?
I use Zerto to help protect VMs in our environment. That is 100% of my use case. It helps us to commit to the recovery point as per our standards. Our RPO is under five minutes for everything I have got in there unless there is a sync happening at that point in time. It has greatly reduced RPOs and made them stable and knowable.
Our RTOs are even better. We are also a Cohesity customer. Our tier one, two, and some tier three are in Zerto. For everything else, the plan is to bring it out or restore it from the backup in case of a DR or an event where there is an issue with the server. We know that bringing something online in Zerto is dramatically faster. It is a night and day difference. Restoring everything from the backup would take days or a week, whereas with Zerto, as soon as I make the change, everything will automatically come online at my other location. For example, I have a file server that is 50T. Restoring that from the backup took three or four days, whereas in Zerto, we can flip it over, and it would be up and running in seconds.
Zerto helps us reduce downtime. If something happens and we need to bring a server up that is in Zerto, it will only take the amount of time required to commit and make sure that everything is functioning as expected, changing or updating IPs and names, and making sure that is good to go. It takes five to ten minutes.
For auditing and other things, we can do a controlled VR test where we bring up all the necessary components in an isolated bubble with networking for just that bubble and bring it online. We can test SQL Servers, Exchange Servers, Active Directory, connectivity, authentication, and applications. We can bring it all online in that bubble while production is still going on without impacting anybody. In the event that we flip the switch and have to go, everything is going to work. In addition to meeting auditing needs, we have been able to refine the process so that in the case of an unfortunate event, we know we will be able to do it. We will be able to do it quicker than coming in cold and having never tested it or done it.
Zerto has had a big impact on IT resiliency strategy. We know that as long as our boxes are protected by Zerto, we are covered. We will be able to spin a box up at our remote DR site and bring it online. It will be functional, and all the data will be there. It is not just about fulfilling an audit request; I sleep better at night knowing that we are protected, the data is there, and there are not going to be any issues. Zerto has near-synchronous replication. It works very well. I have been fortunate enough not to have to use it in a production environment, but I have used it to restore files.
From the server moves, I know that I can cut over in a couple of seconds and all the data is there and ready to go. There is no lag. There is no waiting. I just have to update the IP and register that in DNS if the IP changes, and it is good to go. It is fantastic.
What is most valuable?
What I like most about Zerto is that it makes my job much easier. I have peace of mind knowing that it works. The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick. When I add a server, it is there in 15 minutes. I know it is protected. It is fantastic. There is peace of mind knowing that the workloads I put in there are protected. It is very easy to use. In day-to-day usage, it is very simple and easy to set things up or monitor it. I check it every morning and keep track throughout the day of what is going on and if there are any issues.
What needs improvement?
I am an advocate and a fan of the product, and I have had great success. The only negative I would give is that with the latest version of the appliance, setting up authentication was a bit of a challenge, but that is just a matter of using Keycloak and how things have changed. Other than that, I have had no complaints.
For how long have I used the solution?
I have used the solution for seven years.
What do I think about the stability of the solution?
I have had no complaints. It has been running very well.
How are customer service and support?
I have contacted customer service many times for various issues. Overall, they have been good, and I would rank them in the higher percentile of the support I have dealt with. Sometimes, I have had to get through a couple of techs or work solidly with somebody, or I have not fully explained the issue correctly. Once we get on the same page, the issue has been quick and easy to resolve. Nothing has hung up for too long.
I would rate them a ten out of ten. I have never had an issue that was not resolved, and I have never been in a situation where they did not respond. They are very responsive. They do get back very quickly. That is another very nice thing. It is not like Microsoft where things go into a queue and disappear for weeks at a time or a week at a time. They are also knowledgeable.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was very easy. The documentation was good. I am a stickler, so rather than giving Zerto full rights, I went through the vCenter and allowed just the rights that were specified by the documentation. Those have always been correct, and I have not had an issue.
The actual implementation of the software went smoothly, bringing everything in. I remember upgrading it. We had a major revision from Windows to the Linux appliance, which was not a full redo, but it was a pretty major changeover. Things are done differently there, and documentation for everything, except authentication, worked very well, and we have had no issues.
It does not require much maintenance from our end. We mainly need to take care of upgrading and verifying any issues. The software itself runs fine. Every once in a while, I may have too many servers on the same host causing an issue and overloading the VRA. I just separate things.
What other advice do I have?
Overall, I would rate Zerto a ten out of ten. The software has been awesome. It has made my life easier and my sleeping at night better.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: Feb 3, 2025
Flag as inappropriateSystem Engineer III at a healthcare company with 1,001-5,000 employees
Efficient data recovery and robust file restoration streamline operations
Pros and Cons
- "I assess the stability and reliability of the HPE Zerto Software as very robust, with no real performance issues experienced; it just works and is easy to use."
- "The feature of the HPE Zerto Software I appreciate the most is the ease of use of single file restores, which is something we use frequently."
- "The HPE Zerto Software could be improved by including the ability to use FIDO keys or some kind of hard token for local accounts, not just a straight password or an external MFA, but a physical token."
- "The solution hasn't decreased our organization's DR testing time; in fact, it has increased it because we use it as a tool in our healthcare business, doing it every month to verify that everything is working correctly."
What is our primary use case?
We use the HPE Zerto Software for multiple different things, including real-time monitoring and restoring and recovering of files, long-term retention of restoring long-term backups, and disaster recovery, where we store things into the vault and things of that nature. We also have the Zerto vault outside of that, so we use Zerto and the Zerto vault.
How has it helped my organization?
The challenges our organization has tried to solve by implementing the HPE Zerto Software revolve around protection, as it's a threat world now, so we're trying to mitigate as much risk as we can and trying to limit downtime. If we do get attacked and there is an infection, we can restore that data quickly and have it up.
What is most valuable?
The feature of the HPE Zerto Software I appreciate the most is the ease of use of single file restores, which is something we use frequently. Zerto features have benefited our organization significantly since we have many end users that delete files, and instead of taking the time to restore whole data stores and implement that, we can actually just click on Zerto and have that file restored from an hour ago in less than a few minutes.
My impressions of the HPE Zerto's near-synchronous replication are that it's hugely important, as that's what keeps me protected. The solution hasn't saved us any time in a data recovery situation due to ransomware or other causes yet, as fortunately, we've never had to use it for that instance.
The HPE Zerto Software has impacted our RTOs and RPOs by reducing our recoveries from days to a few hours, while previously we were using all VMware Nimble snapshots to back up all our data stores, which resulted in a three-day restore, while now we can recover in hours. The solution hasn't decreased our organization's DR testing time; in fact, it has increased it because we use it as a tool in our healthcare business, doing it every month to verify that everything is working correctly.
We actually use the Zerto Cyber Vault solution to ensure recovery from cyber threats. When considering a Cyber Vault solution, the capability of immutable backups is most important to us.
What needs improvement?
The HPE Zerto Software could be improved by including the ability to use FIDO keys or some kind of hard token for local accounts, not just a straight password or an external MFA, but a physical token. Additionally, I'd appreciate the ability for direct-attached storage, not just Nimble storage, VNF, both volumes. I would also prefer to have some way to scan inside the vault of datastores that are already there.
For how long have I used the solution?
We have been using the HPE Zerto Software for a little over probably a good ten years or so.
What do I think about the stability of the solution?
I assess the stability and reliability of the HPE Zerto Software as very robust, with no real performance issues experienced; it just works and is easy to use.
How are customer service and support?
The customer service and technical support are very good; we've never had any issues, and if we have, it's resolved very quickly. On a scale from one to ten, I rate the customer service or technical support an eight, as it's very quick to respond and get things fixed.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Prior to adopting the HPE Zerto Software, I wasn't using another solution to address familiar needs.
How was the initial setup?
I would describe my experience with deploying the HPE Zerto Software as straightforward and simple.
Which other solutions did I evaluate?
Before selecting the HPE Zerto Software, we considered Veeam, Cohesity, and ExaGrid, and for us, it was a matter of cost and the ease of file-level restores that stood out during the evaluation process.
What other advice do I have?
I would rate the HPE Zerto Software a nine out of ten and advise other organizations to consider it due to its ease of use, simple installation, and easy maintenance.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 28, 2025
Flag as inappropriateCIO at Family Health Centers, Inc.
Efficient replication ensures swift data recovery for mission-critical servers
Pros and Cons
- "The features of HPE Zerto Software that I appreciate most are that it's straightforward, and the console is clear, allowing me to assign it to my staff members who can generally tell the health of the Zerto implementation."
- "The solution has saved me time in data recovery situations due to a corrupt server, as I used HPE Zerto Software to do the restoration."
- "To improve HPE Zerto Software, it would be helpful to make it more affordable."
- "My experience with pricing, setup cost, and licensing was that it was really expensive."
What is our primary use case?
My main use case for HPE Zerto Software is the replication of mission-critical servers.
How has it helped my organization?
My organization was trying to solve the challenge of a day loss of data by implementing HPE Zerto Software. Zerto features benefit my organization, since, in case I lose a major server, I can bring it back to life in a matter of 30 minutes to an hour instead of days.
What is most valuable?
The features of HPE Zerto Software that I appreciate most are that it's straightforward, and the console is clear, allowing me to assign it to my staff members who can generally tell the health of the Zerto implementation.
It's easy to use once the setup is done. The updates have become easier over time.
My impressions of HPE Zerto Software's near-synchronous replication are that it works effectively. Near-synchronous replication is extremely important to my organization as I work for a healthcare organization, so we have to keep up-to-the-minute health records; if a provider were documenting a visit and we lost that information, that would be a patient safety issue.
The solution has saved me time in data recovery situations due to a corrupt server, as I used HPE Zerto Software to do the restoration.
I've had a server get corrupt and I used Zerto to do the restoration. It only took a couple of hours. It gives us almost real-time recovery.
It's reduced downtime. I was able to avoid losing a full day of data. The amount of loss and downtime would have been significant.
We've been able to reduce DR testing. If I run a snapshot and I know Zerto's working, I can just pass forward.
What needs improvement?
To improve HPE Zerto Software, it would be helpful to make it more affordable. In the next release, I would like to see additional interfaces with HPE, as I talked to HPE about some storage solutions and know there is something in the works possibly between HPE Zerto Software and HPE that would make my life easier.
For how long have I used the solution?
I have been using HPE Zerto Software for about five years.
What do I think about the stability of the solution?
As long as I don't try to replicate a cluster, I haven't experienced any downtime, crashes, or performance issues; it works fine.
How are customer service and support?
I would evaluate customer service and technical support as better than average.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before selecting HPE Zerto Software, we were considering VMware Site Replication Manager, but it didn't work as effectively. Prior to adopting HPE Zerto Software, we tried using our Veeam software for some replication, but it was snapshot-based, which caused performance issues while HPE Zerto Software doesn't do that.
How was the initial setup?
I would describe my experience with deploying HPE Zerto Software as positive.
What was our ROI?
I have seen a return on investment with HPE Zerto Software.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was that it was really expensive.
What other advice do I have?
If you have mission-critical servers that you need to replicate, HPE Zerto Software is probably the best way to go.
We're currently using a Cyber Vault solution to ensure recovery from a cyber threat. We're using an air gap solution using Veeam right now.
I rate HPE Zerto Software ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 28, 2025
Flag as inappropriateSystems Network Analyst at a educational organization with 1,001-5,000 employees
Ensures rapid data recovery and continuous protection for critical applications
Pros and Cons
- "The failover feature is great for getting VMs up and running at a secondary site."
- "HPE Zerto Software has positively impacted our RTOs and RPOs by improving our recovery objectives and ensuring data is always available."
- "I don't have any idea of areas fro improvement."
What is our primary use case?
My main use cases for HPE Zerto Software include disaster recovery and data protection for our critical applications.
How has it helped my organization?
We built two data centers and needed to migrate our workload from one to the other and vice versa. We needed to do that with as little downtime as possible. We purchased migration licenses and it went so smoothly - with just seconds of downtime - that we decided to stick with them for DR.
By implementing HPE Zerto Software, my organization was trying to solve challenges relating to minimizing downtime and ensuring data integrity during unexpected outages. This solution has saved me time in data recovery situations due to ransomware and other causes, allowing for quick restoration of services.
Since implementing, we haven't had any failures, however, the testing features have provided great peace of mind.
What is most valuable?
The features of HPE Zerto Software that I appreciate the most include continuous data protection and the flexibility it provides for cloud integrations. I can provide examples of how the features have benefited my organization, such as significantly reducing our recovery time during incidents.
The built-in testing features are great. Everything is really easy to use.
The failover feature is great for getting VMs up and running at a secondary site.
The journaling feature allows us to go back five or ten seconds back in time. It's really helpful. We can just go back to that last snapshot and not lose anything.
It has helped to reduce downtime in situations, especially migration. It's providing us with a seamless recovery process. It has saved us countless hours of downtime, translating to significant cost savings. You don't want the end users knowing you are even doing anything, and we can achieve that.
HPE Zerto Software has positively impacted our RTOs and RPOs by improving our recovery objectives and ensuring data is always available. Other than migration, we haven't had the need for it.
The solution has helped with my organization's disaster recovery testing process. You can just click a button and do a test instead of doing anything in production.
What needs improvement?
I don't have any idea of areas fro improvement.
For how long have I used the solution?
I have been using HPE Zerto Software for approximately a year now.
What do I think about the stability of the solution?
I would assess the stability and reliability of HPE Zerto Software as excellent, as it performs consistently under different conditions. We rarely get alerts or notifications.
What do I think about the scalability of the solution?
HPE Zerto Software scales very efficiently with the growing needs of my organization, adapting easily as our data volume increases. I have expanded my usage of HPE Zerto Software to cover more applications and databases. That expansion has been incredibly smooth. We're looking to expand more.
How are customer service and support?
I haven't had to engage with technical support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Prior to adopting HPE Zerto Software, I was using another solution.
How was the initial setup?
I would describe my experience deploying HPE Zerto Software as really easy; the process was straightforward. When we originally implemented it a year and a half ago, we still deployed on a Windows VM. Now, the have a VM appliance, and we're looking to migrate to that soon.
What was our ROI?
I have seen an ROI with HPE Zerto Software. The migration was huge. It saved us a lot of time.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing has been satisfactory. The impression the software gave us is that it's easy to use. We're not a heavy user so we just bought a 25-pack.
Which other solutions did I evaluate?
Before selecting HPE Zerto Software, I considered other solutions such as VMware and Commvault for our backup and recovery needs. What stood out in my evaluation process was HPE Zerto Software's simplicity and ease of use.
What other advice do I have?
My advice for other organizations considering HPE Zerto Software would be to thoroughly evaluate your needs and understand how its features can benefit your operations.
On a scale of one to ten, I would rate HPE Zerto Software a strong nine for its overall performance and service.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 28, 2025
Flag as inappropriateSenior SAP BASIS Infrastructure Manager at a healthcare company with 501-1,000 employees
Continuous data protection and rapid recovery improve disaster recovery processes significantly
Pros and Cons
- "A lot of that saved time has been allocated to value-add tasks; it's been great. We've been able to do other things."
- "The features of HPE Zerto Software that I appreciate the most are the continuous data protection and the ability to test."
- "The HPE Zerto Software can be improved with more visibility."
- "The HPE Zerto Software can be improved with more visibility. It's really hard to find out what stores and what drives I'm using, and then to translate that over to the cloud solution."
What is our primary use case?
My main use cases for the HPE Zerto Software are VMware, to do DR to the cloud.
How has it helped my organization?
We wanted less time for recovery, which this solution provided.
Luckily, we haven't had a disaster yet, however, during our DR tests. It provides us with peace of mind.
What is most valuable?
The features of HPE Zerto Software that I appreciate the most are the continuous data protection and the ability to test.
The continuous replication has been very important to our company.
HPE Zerto Software has positively impacted my RTOs and RPOs. With the old software, we were talking a few hours to maybe a couple of days to recover a server, whereas with HPE Zerto Software, it's just a matter of minutes.
The solution has significantly helped to reduce my organization's DR testing. Our full DR test has been reduced to a couple of hours instead of a few days. The actual test in HPE Zerto Software itself is just a matter of six, seven hours.
My organization wanted near-real-time backup and recovery by implementing the HPE Zerto Software. A lot of that saved time has been allocated to value-add tasks; it's been great. We've been able to do other things.
What needs improvement?
The HPE Zerto Software can be improved with more visibility. It's really hard to find out what stores and what drives I'm using, and then to translate that over to the cloud solution.
For how long have I used the solution?
I have been using the HPE Zerto Software for about a year and a half now.
What do I think about the stability of the solution?
I assess the stability and reliability of HPE Zerto Software as excellent. We have not had any issues with the solution at all.
What do I think about the scalability of the solution?
HPE Zerto Software scales really with the growing needs of my organization. I've just moved to different clusters of VMs.
How are customer service and support?
I evaluate my customer service and technical support experience as great. On a scale from one being the worst to ten being the best, I would rate my customer service/technical support as a ten out of ten. They've been great.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Prior to adopting the HPE Zerto Software, I was using another solution to address similar needs, and it was mainly for performance. The RTO and RPO for our critical systems were just too long with the other solutions.
How was the initial setup?
I would describe my experience with deploying HPE Zerto Software as positive. The install went smoothly. I didn't really need support at all.
What was our ROI?
I have seen a return on investment with HPE Zerto Software.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup cost, and licensing of the HPE Zerto Software was positive. We were one of the lucky ones who got it before the price hikes, so it was a pretty good price. It costs a lot more now.
Which other solutions did I evaluate?
Before selecting HPE Zerto Software, I considered using Veeam. We're still using it for our backups, but for DR, it just wasn't cutting it.
What other advice do I have?
The capability that is most important when choosing my Cyber Vault solution is the ability to be completely air-gapped from your network. It would probably have taken a couple of hours to a few days for me to recover with a different solution that I have used. The solution has not helped me reduce downtime in any situation before I had HPE Zerto Software.
I am currently using a Cyber Vault solution or immutable data copies to ensure recovery from cyber threats.
My advice to another organization that's considering the HPE Zerto Software is to do it without a second thought.
On a scale of one to ten, I rate the HPE Zerto Software a nine.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 26, 2025
Flag as inappropriateSolutions architect at a mining and metals company with 501-1,000 employees
Good data security and business continuity through reliable data vaulting
Pros and Cons
- "It helps with business continuity."
- "The features of HPE Zerto Software that I prefer the most are the backup and the vault. It helps with business continuity."
- "The ease of setup can be improved in the next release of HPE Zerto Software."
- "The ease of setup can be improved in the next release of HPE Zerto Software. The initial setup of the DNS environments and backup environment took us time to implement, and if the process was wizard-driven, that would have been really beneficial."
What is our primary use case?
My main use cases for HPE Zerto Software are related to zero-gap security, as our boss likes to sleep at night and doesn't want us to lose any data if an attack happens; that is our goal.
How has it helped my organization?
The solution has helped us secure our data.
HPE Zerto Software benefits my organization as it checks the signatures of the data, then compares that against the data coming in, saving the good copy in the vault. If anything goes wrong, we can retrieve the data from the vault, which is key for our business continuity.
What is most valuable?
The features of HPE Zerto Software that I prefer the most are the backup and the vault.
It helps with business continuity.
The near-synchronous replication is excellent. It's very important for us. Reducing data loss is critical during unforeseen events.
We've been able to easily retrieve data, and it has been working great.
It's positively impacted our RPOs and RTOs in trial scenarios. It was pretty quick. We also use Cohesity and were able to restore the data from Cohesity. We haven't compared the two; we think they will both work well.
It's enhanced our DR capabilities. While not related to time, it does provide greater recovery capabilities alongside Cohesity.
We are using a Cyber Vault solution as an immutable backup. We're always looking for the good quality of backup within the vault.
What needs improvement?
HPE Zerto Software can be improved, however, I will have my other team members address that question. The ease of setup can be improved in the next release of HPE Zerto Software. The initial setup of the DNS environments and backup environment took us time to implement, and if the process was wizard-driven, that would have been really beneficial.
For how long have I used the solution?
I have been using HPE Zerto Software for approximately six months now.
What do I think about the stability of the solution?
I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software that I'm aware of.
What do I think about the scalability of the solution?
HPE Zerto Software scales effectively with the growing needs of our organization, particularly along with GreenLake capabilities. We provisioned HPE Zerto Software considering our future needs, and so far, there has been no need to expand, so I cannot comment on that experience yet.
How are customer service and support?
I would evaluate customer service and technical support for HPE Zerto Software as spot on. On a scale of one to ten, I would rate customer service and technical support a nine. I gave them this rating since, when we had an issue during installation, the first version of support wasn't successful. The second attempt was very successful.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Prior to adopting HPE Zerto Software, I was using Cohesity to address similar needs, up to an extent.
How was the initial setup?
The solution's implementation took some time for us to complete, and we already have HPE GreenLake and Nimble, which is called Alletra now. Implementing within that infrastructure took some time initially, but afterwards, it was pretty seamless.
What was our ROI?
I will see a return on investment with HPE Zerto Software in the future. If a ransomware attack happens, instead of paying money to get the data unlocked. Investing in implementing HPE Zerto Software will save us a lot of money.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup cost, and licensing of HPE Zerto Software can be made simpler in a usage-based sense.
Which other solutions did I evaluate?
Before selecting HPE Zerto Software, we considered Cohesity, but it is not a true air-gap measure. We were already part of HPE GreenLake, making it easier to go with HPE Zerto Software for better performance and throughput. In the evaluation process, the true air-gap backup solution of HPE Zerto Software positively stood out, while my team could better highlight the negatives.
What other advice do I have?
I would advise another organization considering HPE Zerto Software to go ahead and have that solution in place to protect their company from data loss and ransomware attacks.
On a scale of one to ten, I rate HPE Zerto Software overall as a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 28, 2025
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Updated: July 2025
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