We use it for disaster recovery, replication, and backup.
Senior Systems Engineer at a financial services firm with 51-200 employees
Enables swift disaster recovery and seamless site transitions with near-synchronous replication
Pros and Cons
- "The most valuable feature for me is the replication. If I need to fail over sites, it can be done quickly, in less than five minutes."
- "We were able to see its benefits immediately after we deployed it."
- "I would suggest improving automatic updates. Their software requires updating level by level to keep it current. I was unaware that I was several versions behind, so I needed assistance to guide me to the current version."
- "I would suggest improving automatic updates. Their software requires updating level by level to keep it current. I was unaware that I was several versions behind, so I needed assistance to guide me to the current version."
What is our primary use case?
How has it helped my organization?
We were able to see its benefits immediately after we deployed it. I used it to move sites. It is a good tool for transferring from one site to another. It does the configuration on its own and the site comes online seamlessly. You just have to commit to it, and it comes online and no one even notices it.
We create a job, which is a VPG, and we tell it to replicate it to another site. I live in Philadelphia. If Philadelphia gets attacked, we could shut it off and then go to the site that it replicated over and turn that on. It will just work as if nothing happened.
All the RPOs are less with our infrastructure because it is VM to VM in less than five seconds. We have never had a spike in our RPOs.
The recovery time of each VM is less than three to four minutes. Once we send a job over, it starts doing its thing. There is an auto-commit button, or we could time it to how much time we need before commitment. Once we bring up a VM and it reboots, we will see all the changes made, such as the IP address. If we go to DNS, we can see that the DNS entries have been updated with the new IP. We then commit to it, and it just comes back online.
Zerto has helped us reduce downtime. In just about five minutes, we are up. We had one incident with a Windows patch update to a server. The server could not come back online. We went in and recovered the VM right before it rebooted and got it back online. It had the same IP and other things, and everything was fine. Even though there was a slight downtime, we were able to get it back 100% before the reboot, and then we took off the update.
Zerto has saved us time in a data recovery situation due to a vendor mistake. We use a vendor for patching. The vendor accidentally mistyped something and took down a couple of servers because of this registry. We were able to get all the VMs back online. It took about three minutes per VM. When we used Veeam, depending on how much data was there, it took us about 45 minutes to an hour.
Zerto has reduced our organization's DR testing. We send it to a DR site from prod and then back to us. It goes from prod to DR and then DR to back in less than ten minutes. We did a DR move. We had about 15 VMs. We moved all the VMs to a different site. We then moved this actual site to a different location and then moved everything back. It did not take that long compared to Veeam.
Zerto has had a positive impact on our IT resiliency strategy. I have never had a problem. The product works very well. Their support is always active. They are willing to solve any problem that you have. Each time I have spoken with them, they have helped with every question to make sure our infrastructure is running well.
What is most valuable?
The most valuable feature for me is the replication. If I need to fail over sites, it can be done quickly, in less than five minutes. Each backup is implemented in five seconds. If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
Once it is implemented with the vendor, they show you everything. Everything is very simple and easy. Replication and Restore are the buttons to focus on. It is all there with just a couple of clicks. It is simple. It is laid out simply so that you can understand it quickly.
What needs improvement?
I would suggest improving automatic updates. Their software requires updating level by level to keep it current. I was unaware that I was several versions behind, so I needed assistance to guide me to the current version.
Buyer's Guide
HPE Zerto Software
December 2025
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
For how long have I used the solution?
I have used the solution for about a year and a half.
What do I think about the stability of the solution?
It only crashes if there are insufficient resources on my ESX box, which I discovered after overloading it with too many VMs. When the Zerto job tried to run, it crashed due to a lack of resources. I consulted with tech support, and we determined the solution was to move the main workload to a resource-available ESX box. After double-checking, everything has been running smoothly. Having good equipment ensures stability.
What do I think about the scalability of the solution?
Scalability is tied to our vSphere environment. By adding more hosts and installing VRAs on each, tasks can be efficiently managed. Increasing the number of hosts allows for more VMs, depending on licensing. The bandwidth is also strong.
How are customer service and support?
I would give their support a ten out of ten. I deal with support often, and online ticket creation yields a quick response. They understand what they need, and I provide it. They analyze the logs, suggest changes, and everything works well.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Veeam, which is more in-depth and requires extra steps for recovery. With Zerto, I just log on to the GUI and click what I need. For a live VM backup or replication, it takes just a few clicks, which led us to choose Zerto over Veeam.
Zerto is the easiest one that I have used. In terms of pricing, it is way better than Veeam.
Our MSP used Zerto to do a project for us. I was in the meeting looking at what they were doing. It seemed so simple to use. I asked them if they could compare this to Veeam, and they said that this is way easier than Veeam. With Veeam, you have to log on to the actual backup program. You have to go to the job that you are looking for and right-click it. There are about six steps after that, whereas in Zerto, when you go down on the bottom left, with just two clicks, a menu pops up, and then you are done with another three clicks.
How was the initial setup?
It is on-prem. It is VM to VM. We are also thinking about a third solution, which would be on their site. Right now, we have VM to VM, but we have two NAS for hot and cold storage, so we are using everything that they offer at the moment, but we probably might head down more in the future.
The installation process was new to us as we started from scratch. After that, it was simple. Installing the VRAs involved pointing to ESX boxes. The NAS storage connection is simple; I just enter the IP address and credentials, and it links via SMB. I just create the job, point it to its destination, and it is ready.
What about the implementation team?
Deployment was handled by one representative and me. I am also responsible for managing it.
In terms of maintenance, it requires manual updates.
What's my experience with pricing, setup cost, and licensing?
Its pricing is way better than Veeam.
What other advice do I have?
My advice to new users is to become more familiar with it. Once you start using it, it is easy to pick up and manage.
I would rate Zerto a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Solutions Architect at a tech consulting company with 501-1,000 employees
Ensured compliance and effective failover with seamless disaster recovery testing
Pros and Cons
- "The solution has definitely helped reduce our DR testing and automate it, although I do not know those numbers off the top of my head."
- "The solution has helped to reduce downtime in situations; it gave us the ability to roll back a bad change that was made."
- "With the current updates primarily on the Azure side of it, documentation could be improved."
- "Once you start getting involved with the public clouds, it gets a little clunky. Again, I don't fall down totally on the HPE side. It's the public cloud that may be at issue."
What is our primary use case?
Our main use cases for HPE Zerto Software are primarily to provide our customers with their DR solutions and to facilitate migrations, either from on-prem to the cloud or data center to data center migrations.
What is most valuable?
The feature of HPE Zerto Software I prefer the most is the test feature, which allows you to test an environment in a bubble without having to affect production.
It allows you to test your DR strategy without having to actually do a full DR test. These features have benefited our organization by allowing the customers to really be able to write out their runbook, test it, and make sure that they're meeting compliance, whether that's every six months or a year test.
My impressions of HPE Zerto's near-synchronous replication are that it's an amazing feature that customers love. Even though it's set at five minutes, it's actually typically lower than that for most environments, and customers love the ability to have failover capabilities within seconds.
The ease of use for the solution is pretty straightforward.
What made us stick with HPE Zerto is that it is just a fantastic product and was a great product to add to HPE's portfolio. The solution has helped to reduce downtime in situations; it gave us the ability to roll back a bad change that was made. It was days' worth of changes that had been made. That amount of downtime would probably have cost the organization tens of thousands of dollars.
HPE Zerto Software has impacted our RTOs and RPOs effectively in a positive way where other solutions take longer; the board is happy with the speed for us to be back online.
The solution has definitely helped reduce our DR testing and automate it, although I do not know those numbers off the top of my head.
What needs improvement?
With the current updates primarily on the Azure side of it, documentation could be improved. That's not necessarily Zerto's problem since Azure is constantly changing things; Zerto will put something out, but Azure then will change it, and sometimes it's hard to follow that documentation.
HPE Zerto Software can be improved by keeping up on top of the Azure changes happening there, trying to smooth that process out, because there are many steps that you have to take in Azure, and that's not necessarily HPE's fault, it's just how Azure functions.
For how long have I used the solution?
I've been working with Zerto for more than ten years.
What do I think about the stability of the solution?
The stability and reliability of HPE Zerto have been great; I haven't really faced any major challenges, and when we have, support has been really great at helping.
What do I think about the scalability of the solution?
HPE Zerto Software scales with the growing needs of our organization as a great scalable solution; the only concern I have for really large organizations would be the cost. However, you have to start looking at the soft metrics that CFOs don't necessarily take into account.
How are customer service and support?
Every time I've had to talk to support, whether it's been pre-HPE or during HPE's acquisition, the technical and customer support has been pretty good at resolving any issues that have come up. I really appreciate the stateside support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Prior to adopting HPE Zerto, we were using different solutions. Looking at recovery solutions for the capabilities, RecoverPoint was there, which is what Zerto was based on. We considered the capabilities they offered versus solutions such as Veeam.
How was the initial setup?
In an on-prem environment, when it was the Windows deployment, it was pretty easy to deploy. Now, once it went over to Linux, it's still been pretty easy on the on-prem side. Once you start getting involved with the public clouds, it gets a little clunky. Again, I don't fall down totally on the HPE side. It's the public cloud that may be at issue.
What was our ROI?
Customers have definitely seen a return on investment from HPE Zerto Software. They can automate their DR testing, test it more often, and in a worst-case scenario, they could have a help desk person literally hit a button to help them come back over or come up in the cloud or in another site if they need to.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, licensing cost, or setup cost has been such that I don't have to deal with the pricing side of it. The setup, primarily in the Azure space, has been a little clunky, and I don't necessarily fault HPE for that.
Which other solutions did I evaluate?
Before selecting HPE Zerto, we considered other solutions such as RecoverPoint. They would look at Veeam, even though Veeam's not in the same category, but it was something that people would use as a recovery solution.
What other advice do I have?
For the capabilities and what it does today, I rate HPE Zerto Software a ten out of ten, and it's a market leader in that category.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jun 28, 2025
Flag as inappropriateBuyer's Guide
HPE Zerto Software
December 2025
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
School Board Memeber at a energy/utilities company with 1,001-5,000 employees
Exceptional reliability and robust failover strategy ensure rapid recovery
Pros and Cons
- "The most valuable feature of HPE Zerto Software was its failover capabilities."
- "The failover capabilities were the most valuable feature because, in the event of a disaster, we'd be able to power everything up on the other side."
- "HPE Zerto Software didn't help to reduce my organization's DR testing; I was shocked by it since whenever I actually performed the DR test, it took my environments down."
- "HPE Zerto Software didn't help to reduce my organization's DR testing; I was shocked by it since whenever I actually performed the DR test, it took my environments down."
What is our primary use case?
At the time, we were using HPE Zerto Software for failover of our VMware environment.
How has it helped my organization?
The failover features improved our organization by allowing us the capabilities to fail over.
What is most valuable?
The most valuable feature of HPE Zerto Software was its failover capabilities. The failover capabilities were the most valuable feature because, in the event of a disaster, we'd be able to power everything up on the other side.
The aspect of HPE Zerto Software that I liked most was just that capability when you didn't have a hardware platform to perform these functions, you had a software platform to do it.
My impressions of HPE Zerto Software's near-synchronous replication were good; I could see where it was a little bit better, especially on the testing side of the synchronization. Near-synchronous replication is crucial to my organization due to the uptime requirements of some critical environments.
HPE Zerto Software did save me time in data recovery situations due to ransomware or other causes. You can't put a dollar figure on it; we never ran into any ransomware or other circumstance, but in the event that it did, it would probably save us about 80% of the time necessary to stand it back up.
HPE Zerto Software has helped to reduce downtime in various situations. I can't put a number on how much downtime was reduced, but when it came to patching and updating environments, I was able to transfer everything from one side to the other and update that environment.
Overall, HPE Zerto Software impacted my RTOs and RPOs positively; for an environment where I did not have hardware, it ran really to perform those functions.
What needs improvement?
That could be an area where HPE Zerto Software could improve; it could be easier to use. The setup and maintenance of it moving forward is where I had a lot of issues.
When I compare it to hardware that can also do the same thing, it lacks its luster for the simple reason that the hardware is built to do it.HPE Zerto Software didn't help to reduce my organization's DR testing; I was shocked by it since whenever I actually performed the DR test, it took my environments down.
For how long have I used the solution?
We have been using HPE Zerto Software for about six years, maybe even longer, before we turned it off.
What do I think about the stability of the solution?
The stability and reliability of HPE Zerto Software was very reliable; I would give it a nine out of ten.
What do I think about the scalability of the solution?
At that time, HPE Zerto Software scaled pretty with the growing needs of my organization; it was very easy to buy the license packs to perform that, although I had to buy it in a 25-license pack when I only needed one at that point.
How are customer service and support?
The support that I received from HPE Zerto Software was very helpful during those times; I'd give them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to adopting HPE Zerto Software, I was not using another solution addressing similar needs.
How was the initial setup?
The deployment was a little cumbersome. That said, once you understood it and the functionality of it, it was easy to move it throughout.
What was our ROI?
We did see a return on investment from HPE Zerto Software; it was probably two to one.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, licensing, and setup cost of HPE Zerto Software was fair for what functions it performs.
Which other solutions did I evaluate?
Before selecting HPE Zerto Software, I considered just VMware's Recovery Manager itself, and we found that this product was superior to that.
What other advice do I have?
We are using a different product now.
On a scale of one to ten, I would rate HPE Zerto Software in the nine category for a software recovery platform.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 25, 2025
Flag as inappropriateIT Manager, Compute Infrastructure and Operations at a energy/utilities company with 5,001-10,000 employees
Workload mobility ensures uninterrupted operations during weather events and reduces recovery times
Pros and Cons
- "The features I find most valuable about the HPE Zerto Software include the ability to move workloads from one location to another."
- "The solution has helped me reduce downtime in situations where, during a weather event, we were able to maintain 100% of our operations."
- "I'm unsure of what can be improved."
- "My experience deploying the HPE Zerto Software involves some initial setup hurdles."
What is our primary use case?
The main use cases for the HPE Zerto Software include DR and Disaster Recovery.
How has it helped my organization?
The challenge my organization is trying to solve by implementing the HPE Zerto Software is being able to restore in a disaster quicker. During a weather event, we were able to move certain workloads from one data center to another with the HPE Zerto Software so that we could maintain operations.
What is most valuable?
The features I find most valuable about the HPE Zerto Software include the ability to move workloads from one location to another.
The near-synchronous replication used by HPE Zerto is crucial to my organization's business continuity, as many of our applications are customer-facing. With the ability to shift those applications without downtime, we can continue to access our applications.
The solution has helped me reduce downtime in situations where, during a weather event, we were able to maintain 100% of our operations.
Zerto has impacted our RTOs and RPOs, and these times have definitely decreased in our case compared to other disaster recovery solutions we have used.
I assess the solution's ease of use as fairly simple, particularly in terms of failing over workloads once I am able to configure the applications to do so. We utilize a store-once solution as our cyber vault, or immutable data copies, to ensure recovery from a cyber threat.
HPE Zerto Software has helped reduce our organization's DR testing from multiple days down to a single-digit day in terms of a full DR test, allowing us to test individual applications by themselves and decreasing our recovery times in order to have a shorter DR test.
What needs improvement?
I'm unsure of what can be improved.
For how long have I used the solution?
I have been using the HPE Zerto Software for about five years now.
What do I think about the stability of the solution?
In terms of reliability, I describe the stability of the HPE Zerto Software as pretty solid, as I have not experienced any downtime, corruption, or performance issues.
What do I think about the scalability of the solution?
The HPE Zerto Software scales fairly easily for my organization since we don't grow as fast, as long as we have the licensing in place.
How are customer service and support?
I evaluate the customer service for the HPE Zerto Software as overall very high in terms of support, including response time and technical expertise.
On a scale of one to ten, I give it an eight. The people I've worked with have been readily accessible and very knowledgeable.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
What stood out to me in the evaluation process when comparing other solutions is that Zerto seemed to offer more options in terms of platforms, both positively and negatively.
How was the initial setup?
My experience deploying the HPE Zerto Software involves some initial setup hurdles.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup cost, and licensing for HPE Zerto Software was that the pricing and setup cost were very manageable and cost-wise, it's manageable for small business.
Which other solutions did I evaluate?
Before selecting the HPE Zerto Software, we were looking at leveraging the native replication technology as potential solutions.
What other advice do I have?
I would rate the HPE Zerto Software overall as a nine out of ten, and my advice to other organizations considering the HPE Zerto Software is that if you're looking for an application that is easy to configure and has active-active type performance where you can have your applications set up for disaster recovery, it's a good tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 28, 2025
Flag as inappropriateSr. Systems Engineer at a legal firm with 1,001-5,000 employees
Replicates data quickly and protects workloads for peace of mind
Pros and Cons
- "What I like most about Zerto is that it makes my job much easier. I have peace of mind knowing that it works. The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick."
- "What I like most about Zerto is that it makes my job much easier."
- "The software has been awesome."
- "The only negative I would give is that with the latest version of the appliance, setting up authentication was a bit of a challenge, but that is just a matter of using Keycloak and how things have changed."
- "The only negative I would give is that with the latest version of the appliance, setting up authentication was a bit of a challenge, but that is just a matter of using Keycloak and how things have changed."
- "The only negative I would give is that with the latest version of the appliance, setting up authentication was a bit of a challenge, but that is just a matter of using Keycloak and how things have changed."
What is our primary use case?
Right now, I am using it for disaster recovery and file recovery, with all the different components of it. It is just site-to-site replication from one site to another. I have done server moves, and I will also do server moves in a couple of weeks.
How has it helped my organization?
I use Zerto to help protect VMs in our environment. That is 100% of my use case. It helps us to commit to the recovery point as per our standards. Our RPO is under five minutes for everything I have got in there unless there is a sync happening at that point in time. It has greatly reduced RPOs and made them stable and knowable.
Our RTOs are even better. We are also a Cohesity customer. Our tier one, two, and some tier three are in Zerto. For everything else, the plan is to bring it out or restore it from the backup in case of a DR or an event where there is an issue with the server. We know that bringing something online in Zerto is dramatically faster. It is a night and day difference. Restoring everything from the backup would take days or a week, whereas with Zerto, as soon as I make the change, everything will automatically come online at my other location. For example, I have a file server that is 50T. Restoring that from the backup took three or four days, whereas in Zerto, we can flip it over, and it would be up and running in seconds.
Zerto helps us reduce downtime. If something happens and we need to bring a server up that is in Zerto, it will only take the amount of time required to commit and make sure that everything is functioning as expected, changing or updating IPs and names, and making sure that is good to go. It takes five to ten minutes.
For auditing and other things, we can do a controlled VR test where we bring up all the necessary components in an isolated bubble with networking for just that bubble and bring it online. We can test SQL Servers, Exchange Servers, Active Directory, connectivity, authentication, and applications. We can bring it all online in that bubble while production is still going on without impacting anybody. In the event that we flip the switch and have to go, everything is going to work. In addition to meeting auditing needs, we have been able to refine the process so that in the case of an unfortunate event, we know we will be able to do it. We will be able to do it quicker than coming in cold and having never tested it or done it.
Zerto has had a big impact on IT resiliency strategy. We know that as long as our boxes are protected by Zerto, we are covered. We will be able to spin a box up at our remote DR site and bring it online. It will be functional, and all the data will be there. It is not just about fulfilling an audit request; I sleep better at night knowing that we are protected, the data is there, and there are not going to be any issues. Zerto has near-synchronous replication. It works very well. I have been fortunate enough not to have to use it in a production environment, but I have used it to restore files.
From the server moves, I know that I can cut over in a couple of seconds and all the data is there and ready to go. There is no lag. There is no waiting. I just have to update the IP and register that in DNS if the IP changes, and it is good to go. It is fantastic.
What is most valuable?
What I like most about Zerto is that it makes my job much easier. I have peace of mind knowing that it works. The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick. When I add a server, it is there in 15 minutes. I know it is protected. It is fantastic. There is peace of mind knowing that the workloads I put in there are protected. It is very easy to use. In day-to-day usage, it is very simple and easy to set things up or monitor it. I check it every morning and keep track throughout the day of what is going on and if there are any issues.
What needs improvement?
I am an advocate and a fan of the product, and I have had great success. The only negative I would give is that with the latest version of the appliance, setting up authentication was a bit of a challenge, but that is just a matter of using Keycloak and how things have changed. Other than that, I have had no complaints.
For how long have I used the solution?
I have used the solution for seven years.
What do I think about the stability of the solution?
I have had no complaints. It has been running very well.
How are customer service and support?
I have contacted customer service many times for various issues. Overall, they have been good, and I would rank them in the higher percentile of the support I have dealt with. Sometimes, I have had to get through a couple of techs or work solidly with somebody, or I have not fully explained the issue correctly. Once we get on the same page, the issue has been quick and easy to resolve. Nothing has hung up for too long.
I would rate them a ten out of ten. I have never had an issue that was not resolved, and I have never been in a situation where they did not respond. They are very responsive. They do get back very quickly. That is another very nice thing. It is not like Microsoft where things go into a queue and disappear for weeks at a time or a week at a time. They are also knowledgeable.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was very easy. The documentation was good. I am a stickler, so rather than giving Zerto full rights, I went through the vCenter and allowed just the rights that were specified by the documentation. Those have always been correct, and I have not had an issue.
The actual implementation of the software went smoothly, bringing everything in. I remember upgrading it. We had a major revision from Windows to the Linux appliance, which was not a full redo, but it was a pretty major changeover. Things are done differently there, and documentation for everything, except authentication, worked very well, and we have had no issues.
It does not require much maintenance from our end. We mainly need to take care of upgrading and verifying any issues. The software itself runs fine. Every once in a while, I may have too many servers on the same host causing an issue and overloading the VRA. I just separate things.
What other advice do I have?
Overall, I would rate Zerto a ten out of ten. The software has been awesome. It has made my life easier and my sleeping at night better.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
System Engineer III at a healthcare company with 1,001-5,000 employees
Efficient data recovery and robust file restoration streamline operations
Pros and Cons
- "I assess the stability and reliability of the HPE Zerto Software as very robust, with no real performance issues experienced; it just works and is easy to use."
- "The feature of the HPE Zerto Software I appreciate the most is the ease of use of single file restores, which is something we use frequently."
- "The HPE Zerto Software could be improved by including the ability to use FIDO keys or some kind of hard token for local accounts, not just a straight password or an external MFA, but a physical token."
- "The solution hasn't decreased our organization's DR testing time; in fact, it has increased it because we use it as a tool in our healthcare business, doing it every month to verify that everything is working correctly."
What is our primary use case?
We use the HPE Zerto Software for multiple different things, including real-time monitoring and restoring and recovering of files, long-term retention of restoring long-term backups, and disaster recovery, where we store things into the vault and things of that nature. We also have the Zerto vault outside of that, so we use Zerto and the Zerto vault.
How has it helped my organization?
The challenges our organization has tried to solve by implementing the HPE Zerto Software revolve around protection, as it's a threat world now, so we're trying to mitigate as much risk as we can and trying to limit downtime. If we do get attacked and there is an infection, we can restore that data quickly and have it up.
What is most valuable?
The feature of the HPE Zerto Software I appreciate the most is the ease of use of single file restores, which is something we use frequently. Zerto features have benefited our organization significantly since we have many end users that delete files, and instead of taking the time to restore whole data stores and implement that, we can actually just click on Zerto and have that file restored from an hour ago in less than a few minutes.
My impressions of the HPE Zerto's near-synchronous replication are that it's hugely important, as that's what keeps me protected. The solution hasn't saved us any time in a data recovery situation due to ransomware or other causes yet, as fortunately, we've never had to use it for that instance.
The HPE Zerto Software has impacted our RTOs and RPOs by reducing our recoveries from days to a few hours, while previously we were using all VMware Nimble snapshots to back up all our data stores, which resulted in a three-day restore, while now we can recover in hours. The solution hasn't decreased our organization's DR testing time; in fact, it has increased it because we use it as a tool in our healthcare business, doing it every month to verify that everything is working correctly.
We actually use the Zerto Cyber Vault solution to ensure recovery from cyber threats. When considering a Cyber Vault solution, the capability of immutable backups is most important to us.
What needs improvement?
The HPE Zerto Software could be improved by including the ability to use FIDO keys or some kind of hard token for local accounts, not just a straight password or an external MFA, but a physical token. Additionally, I'd appreciate the ability for direct-attached storage, not just Nimble storage, VNF, both volumes. I would also prefer to have some way to scan inside the vault of datastores that are already there.
For how long have I used the solution?
We have been using the HPE Zerto Software for a little over probably a good ten years or so.
What do I think about the stability of the solution?
I assess the stability and reliability of the HPE Zerto Software as very robust, with no real performance issues experienced; it just works and is easy to use.
How are customer service and support?
The customer service and technical support are very good; we've never had any issues, and if we have, it's resolved very quickly. On a scale from one to ten, I rate the customer service or technical support an eight, as it's very quick to respond and get things fixed.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to adopting the HPE Zerto Software, I wasn't using another solution to address familiar needs.
How was the initial setup?
I would describe my experience with deploying the HPE Zerto Software as straightforward and simple.
Which other solutions did I evaluate?
Before selecting the HPE Zerto Software, we considered Veeam, Cohesity, and ExaGrid, and for us, it was a matter of cost and the ease of file-level restores that stood out during the evaluation process.
What other advice do I have?
I would rate the HPE Zerto Software a nine out of ten and advise other organizations to consider it due to its ease of use, simple installation, and easy maintenance.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 28, 2025
Flag as inappropriateCIO at a healthcare company with 201-500 employees
Efficient replication ensures swift data recovery for mission-critical servers
Pros and Cons
- "The features of HPE Zerto Software that I appreciate most are that it's straightforward, and the console is clear, allowing me to assign it to my staff members who can generally tell the health of the Zerto implementation."
- "The solution has saved me time in data recovery situations due to a corrupt server, as I used HPE Zerto Software to do the restoration."
- "To improve HPE Zerto Software, it would be helpful to make it more affordable."
- "My experience with pricing, setup cost, and licensing was that it was really expensive."
What is our primary use case?
My main use case for HPE Zerto Software is the replication of mission-critical servers.
How has it helped my organization?
My organization was trying to solve the challenge of a day loss of data by implementing HPE Zerto Software. Zerto features benefit my organization, since, in case I lose a major server, I can bring it back to life in a matter of 30 minutes to an hour instead of days.
What is most valuable?
The features of HPE Zerto Software that I appreciate most are that it's straightforward, and the console is clear, allowing me to assign it to my staff members who can generally tell the health of the Zerto implementation.
It's easy to use once the setup is done. The updates have become easier over time.
My impressions of HPE Zerto Software's near-synchronous replication are that it works effectively. Near-synchronous replication is extremely important to my organization as I work for a healthcare organization, so we have to keep up-to-the-minute health records; if a provider were documenting a visit and we lost that information, that would be a patient safety issue.
The solution has saved me time in data recovery situations due to a corrupt server, as I used HPE Zerto Software to do the restoration.
I've had a server get corrupt and I used Zerto to do the restoration. It only took a couple of hours. It gives us almost real-time recovery.
It's reduced downtime. I was able to avoid losing a full day of data. The amount of loss and downtime would have been significant.
We've been able to reduce DR testing. If I run a snapshot and I know Zerto's working, I can just pass forward.
What needs improvement?
To improve HPE Zerto Software, it would be helpful to make it more affordable. In the next release, I would like to see additional interfaces with HPE, as I talked to HPE about some storage solutions and know there is something in the works possibly between HPE Zerto Software and HPE that would make my life easier.
For how long have I used the solution?
I have been using HPE Zerto Software for about five years.
What do I think about the stability of the solution?
As long as I don't try to replicate a cluster, I haven't experienced any downtime, crashes, or performance issues; it works fine.
How are customer service and support?
I would evaluate customer service and technical support as better than average.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before selecting HPE Zerto Software, we were considering VMware Site Replication Manager, but it didn't work as effectively. Prior to adopting HPE Zerto Software, we tried using our Veeam software for some replication, but it was snapshot-based, which caused performance issues while HPE Zerto Software doesn't do that.
How was the initial setup?
I would describe my experience with deploying HPE Zerto Software as positive.
What was our ROI?
I have seen a return on investment with HPE Zerto Software.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was that it was really expensive.
What other advice do I have?
If you have mission-critical servers that you need to replicate, HPE Zerto Software is probably the best way to go.
We're currently using a Cyber Vault solution to ensure recovery from a cyber threat. We're using an air gap solution using Veeam right now.
I rate HPE Zerto Software ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 28, 2025
Flag as inappropriateSystems Network Analyst at a educational organization with 1,001-5,000 employees
Ensures rapid data recovery and continuous protection for critical applications
Pros and Cons
- "The failover feature is great for getting VMs up and running at a secondary site."
- "HPE Zerto Software has positively impacted our RTOs and RPOs by improving our recovery objectives and ensuring data is always available."
- "I don't have any idea of areas fro improvement."
What is our primary use case?
My main use cases for HPE Zerto Software include disaster recovery and data protection for our critical applications.
How has it helped my organization?
We built two data centers and needed to migrate our workload from one to the other and vice versa. We needed to do that with as little downtime as possible. We purchased migration licenses and it went so smoothly - with just seconds of downtime - that we decided to stick with them for DR.
By implementing HPE Zerto Software, my organization was trying to solve challenges relating to minimizing downtime and ensuring data integrity during unexpected outages. This solution has saved me time in data recovery situations due to ransomware and other causes, allowing for quick restoration of services.
Since implementing, we haven't had any failures, however, the testing features have provided great peace of mind.
What is most valuable?
The features of HPE Zerto Software that I appreciate the most include continuous data protection and the flexibility it provides for cloud integrations. I can provide examples of how the features have benefited my organization, such as significantly reducing our recovery time during incidents.
The built-in testing features are great. Everything is really easy to use.
The failover feature is great for getting VMs up and running at a secondary site.
The journaling feature allows us to go back five or ten seconds back in time. It's really helpful. We can just go back to that last snapshot and not lose anything.
It has helped to reduce downtime in situations, especially migration. It's providing us with a seamless recovery process. It has saved us countless hours of downtime, translating to significant cost savings. You don't want the end users knowing you are even doing anything, and we can achieve that.
HPE Zerto Software has positively impacted our RTOs and RPOs by improving our recovery objectives and ensuring data is always available. Other than migration, we haven't had the need for it.
The solution has helped with my organization's disaster recovery testing process. You can just click a button and do a test instead of doing anything in production.
What needs improvement?
I don't have any idea of areas fro improvement.
For how long have I used the solution?
I have been using HPE Zerto Software for approximately a year now.
What do I think about the stability of the solution?
I would assess the stability and reliability of HPE Zerto Software as excellent, as it performs consistently under different conditions. We rarely get alerts or notifications.
What do I think about the scalability of the solution?
HPE Zerto Software scales very efficiently with the growing needs of my organization, adapting easily as our data volume increases. I have expanded my usage of HPE Zerto Software to cover more applications and databases. That expansion has been incredibly smooth. We're looking to expand more.
How are customer service and support?
I haven't had to engage with technical support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Prior to adopting HPE Zerto Software, I was using another solution.
How was the initial setup?
I would describe my experience deploying HPE Zerto Software as really easy; the process was straightforward. When we originally implemented it a year and a half ago, we still deployed on a Windows VM. Now, the have a VM appliance, and we're looking to migrate to that soon.
What was our ROI?
I have seen an ROI with HPE Zerto Software. The migration was huge. It saved us a lot of time.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing has been satisfactory. The impression the software gave us is that it's easy to use. We're not a heavy user so we just bought a 25-pack.
Which other solutions did I evaluate?
Before selecting HPE Zerto Software, I considered other solutions such as VMware and Commvault for our backup and recovery needs. What stood out in my evaluation process was HPE Zerto Software's simplicity and ease of use.
What other advice do I have?
My advice for other organizations considering HPE Zerto Software would be to thoroughly evaluate your needs and understand how its features can benefit your operations.
On a scale of one to ten, I would rate HPE Zerto Software a strong nine for its overall performance and service.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 28, 2025
Flag as inappropriateBuyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
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Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros
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Quick Links
Learn More: Questions:
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