I use Zerto for disaster recovery and data protection.
Storage Administrator at Adonis Manufacturing
Has had a positive effect on our RTOs and RPOs
Pros and Cons
- "Zerto is easy to use and user-friendly."
- "Its price should be improved."
What is our primary use case?
How has it helped my organization?
It is very easy and user-friendly. You do not need too much knowledge about it before you navigate around it. It is not complex. It is easy for users to use.
We can see its benefits from time to time. Every time we use it, we keep seeing the benefits of Zerto.
We have seen a positive effect on our RTOs and RPOs. We will keep using Zerto. We do not have any plan to change the brand.
Zerto helps me save time. It helps do things slightly faster.
Zerto has helped me with my time management. It helps me save time. It makes my work easier. It is easy to navigate through.
I find it to be the best. It has had a positive effect on everything I do in my daily activity.
What is most valuable?
Zerto is easy to use and user-friendly. It is not complex, so I find it easy to use. I do not need to have much knowledge about it before using it.
What needs improvement?
Its price should be improved.
Buyer's Guide
HPE Zerto Software
September 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,109 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Zerto for three years.
What do I think about the stability of the solution?
I have had a crash once or twice.
What do I think about the scalability of the solution?
I feel it is very good because it supports virtual machines.
How are customer service and support?
I have not contacted their support.
Which solution did I use previously and why did I switch?
I have not used any other solution. Zerto is the first one.
How was the initial setup?
It was easy. I have not tried any other product, so I cannot compare it with others. This was my first time using Zerto, and I found it to be easy.
It did not take much of my time. It probably took two to three days, but I am not sure because it has been three years.
What about the implementation team?
I had a little assistance with the deployment. It was not just me. We had three people involved in its deployment.
It needs to be maintained. You need to check whether any user or anything else requires attention.
What's my experience with pricing, setup cost, and licensing?
They should adjust the pricing because I feel its price is too much. If they reduce the price, there will be more users and customers.
What other advice do I have?
If you have not deployed it before, you should seek assistance before the deployment.
I would rate Zerto an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Data Analyst at a consultancy with 11-50 employees
Fast, easy to use, and helpful for disaster management
Pros and Cons
- "I like the automation of transferring data in the case of any disaster to our VMs. It is also easy to use and fast."
- "Its price is a little bit on the higher side."
What is our primary use case?
We use it for disaster recovery and analytics.
We use Zerto to help protect VMs in our environment. We are also using it for our Virtual Protected Group or VPG.
How has it helped my organization?
By implementing Zerto, we wanted disaster management, especially for our data. We did not want to lose data unnecessarily.
Over time, I keep seeing different benefits of using Zerto.
In terms of ease of use, Zerto is easy to use.
Zerto has near synchronous replication. It is okay. It has been easy for me to use.
Zerto is faster than other recovery solutions for real-time automation.
Zerto makes it easy for me to navigate and move my data to the cloud. It has had a positive effect.
Zerto has helped reduce downtime. There is about 25% reduction.
Zerto has improved the data recovery time. It has saved me time. It is faster than what I was using before. Zerto has saved me a lot of time, but I do not have the metrics.
Zerto has helped reduce our organization's DR testing by 30%. It has had a positive effect on our IT resilience.
What is most valuable?
I like the automation of transferring data in the case of any disaster to our VMs. It is also easy to use and fast.
What needs improvement?
Its price is a little bit on the higher side. Other than the pricing, I do not have any areas for improvement. I am enjoying Zerto. Everything is working the way I want it.
For how long have I used the solution?
I have been using Zerto for the past two years.
What do I think about the stability of the solution?
Its stability is okay.
What do I think about the scalability of the solution?
Its scalability is okay. As we keep having more customers, we might have to scale it, but for now, it is good.
How are customer service and support?
I contacted them once, and I got a quick response. They are fast. I wrote to them, and I quickly got a response. The response was timely and effective.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I was using Microsoft Azure backup before. I migrated to Zerto. Zerto is faster.
How was the initial setup?
It is deployed in the cloud. Its deployment was not too easy and also not difficult.
Like every other team, it took us some time to get it going. It is not as easy as one, two, and three. It took us about one hour to get it going. That is why it is not too easy, but it is also not difficult.
After installation, we took the entire day because we were trying to make sure everything worked fine.
So far, I have not done any maintenance for Zerto.
What about the implementation team?
We had two people involved in its deployment.
What's my experience with pricing, setup cost, and licensing?
Zerto is a little bit on the higher side in terms of pricing. It would be better if they had a pay-as-you-go package.
Which other solutions did I evaluate?
I got a review from a friend and decided to give it a try. She asked me to give it a try to see how I could recover data fast and do other things without wasting time. I was looking for these features, and I got them with Zerto.
What other advice do I have?
I would advise knowing what you want in the software and why you are going for this software. If you want fast data recovery software, you should go for Zerto. I have been using Zerto for two years, and I have not had any reason for regret. New users who are going for Zerto would not regret their decision.
I would rate Zerto an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
HPE Zerto Software
September 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,109 professionals have used our research since 2012.
Executive VP, Product & Technical Services at Thrive
Superior compared to the other vendors
Pros and Cons
- "The product is superior compared to the other vendors."
- "Our operational teams have discussed the ability to integrate multiple Zerto cloud platforms more seamlessly. For example, we have acquired 22 companies over the last seven years. Some already had it deployed, and integrating those existing deployments into our primary deployment is more challenging than it could be. We have provided our feedback to them."
What is our primary use case?
We provide disaster recovery with Zerto in two scenarios. One is for our customers using on-premises deployments, and the other is for using the multi-tenant cloud. They're buying the cloud as a service, and we're also protecting that with it.
How has it helped my organization?
Zerto is primarily well-recognized as a leader in disaster recovery. It makes it easy for us to talk to our clients about the solution we provide them. Since it is Zerto-powered, we don't have to answer many questions about how it works, its reliability, or its capabilities. Thus, having name recognition, a positive company reputation, and technology benefits us.
What is most valuable?
The platform's ease of deployment and the ability to isolate failovers are key features for our customers who want to perform testing without interrupting their production environments. Those are the two primary use cases.
What needs improvement?
Our operational teams have discussed the ability to integrate multiple Zerto cloud platforms more seamlessly. For example, we have acquired 22 companies over the last seven years. Some already had it deployed, and integrating those existing deployments into our primary deployment is more challenging than it could be. We have provided our feedback to them.
For how long have I used the solution?
Thryv has been using Zerto for about twelve years now.
What do I think about the stability of the solution?
As a product manager, I haven't received any feedback indicating issues with platform stability, which our engineering team would certainly inform me about.
What do I think about the scalability of the solution?
We've had no issues with the product scalability so far, whether it's individual customers or even as an aggregated group.
The size of the environment varies. We have some small customers with only a handful of virtual machines and others with two, three, or four virtual machines.
Which solution did I use previously and why did I switch?
In our previous company, we used VMware Site Recovery Manager and Veeam. However, over the last 12 to 14 years, we have primarily used Zerto.
How was the initial setup?
We have our private cloud, and that's where we primarily use Zerto. We also manage some Microsoft Azure environments where we have sparingly used the service, mainly because the same functionality is not present as it is when using it in a private cloud.
What was our ROI?
Disaster recovery as a service is a significant component of our overall cloud services. So, the ROI lies in Thryv's profitability, as we offer a managed service that adds value to our customers and generates a profitable revenue stream.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is the one area where it is less competitive. However, we understand why it costs slightly more comparing the features and capabilities. Customers prioritizing price might choose a solution offering different RPOs and RTOs for a lower cost. We have provided feedback on whether there could be a lighter option or alternative that's more cost-effective for the customers while balancing cost and performance. It would help Zerto and us win more business.
Which other solutions did I evaluate?
The product is superior compared to the other vendors.
What other advice do I have?
We offer disaster recovery as a service powered by Zerto. We have multiple disaster recovery targets in the US and the UK and are expanding into Canada and Hong Kong.
I am happy that they've reconsidered the decision to stop supporting Hyper-V, especially with all the changes happening in the Broadcom world and customers looking at it as a solution. Zerto's continuous support is key.
The near-synchronous feature is a differentiator. Other platforms compete with Zerto, with Veeam being the primary one, trying to get the same capabilities. It is a key factor for clients who need low RPOs and the ability to protect their data with minimal potential data loss. It cannot eliminate the potential for data loss entirely and has a minimal impact. If the customers have a production-impacting event, their data is as close as possible to a mirror of what they had at the time of the production loss. So, it is a significant factor.
To some extent, we have implemented DR with Microsoft. It is less feature-rich and has a different implementation. We offer the service but don't offer much in the public cloud. Replicating out of the public cloud adds a whole other set of challenges. We can replicate it to a VMware-based cloud. However, no VMware tools are available if we want to replicate it outside of Microsoft Azure. It makes for a different recovery and is a bit more labor-intensive.
It has greatly impacted the RPOs. As long as our customers have enough bandwidth to transmit the changes across the network to our cloud, the RPOs generally take a minute. However, if the customer has bandwidth constraints, it can take up to five minutes.
With Zerto, recovery is much cleaner and faster. It's orchestrated better, and the testing capability within the cloud is a valuable differentiator. Unfortunately, we don't have many customers experiencing disasters, so our experience is generally around the testing component and making simulated or even full recoveries for customers seeking that. It has always performed well.
I would give it a nine for everything around capabilities and the product itself. The only drawback is the pricing. If we could get a better pricing model, especially in larger deals where we need to be more competitive for price-conscious customers, that would be beneficial.
Overall, though, I'm happy with Zerto as a partner. My reaction would have been different if the Hyper-V decision hadn't changed, as that would have caused complications for some customers.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Specialist supervisor at a financial services firm with 201-500 employees
Primarily used for DR situations and provides real-time backup and high uptime
Pros and Cons
- "It provides real-time backup"
- "It is a little expensive."
What is our primary use case?
We use it primarily for DR situations. Whenever we lose our primary location, we switch to another location. We also backup resources and migrating VMs in and out of different environments, cloud versus on-prem.
What is most valuable?
The most valuable feature is that it provides real-time backup. We're in the financial industry and have to have 100 percent uptime.
It helps us have a lot better uptime than what we would normally have. It's always real-time synced, with instant recovery. We can return to another location if power drops or generators don't work.
It gives us quick uptime. It also helps our customers maintain that trust, so Zerto really does help with trust. We generally use it on-premise.
The near-synchronous replication is really good. It gives us quick uptime. It helps our customers keep that trust in us.
We use Zerto to protect VMs in our environment. Until Zerto, I didn't pay much attention to RPOs. Zerto gives the ability to bring RPOs down to seconds.
For certain use cases, Zerto has a better speed of recovery compared to other solutions but it doesn't tie into our SANs like Veeam does.
What needs improvement?
It is a little expensive.
We could streamline the installation better. The other thing would be ransomware notifications, like IO anomaly notifications. If they integrate with the SAN, that would be valuable to see in terms of snapshots.
For how long have I used the solution?
I have been using Zerto for six to seven years.
What do I think about the stability of the solution?
We came up with the new version, and it's pretty good. If there's no reason for me to say it's unstable. It's been proven so far.
What do I think about the scalability of the solution?
If you buy the licensing, it will scale up to size until you will spend money on it.
How are customer service and support?
Support is helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
If you want to pull from the snapshot instead of tools, then SRMs are better used for this case. It's fast and the first to market with continuous data protection.
Zerto is easier to use. There is some standup at the beginning, you must install the agents. It's easy to use when it's working right, but sometimes, it takes great effort to get it going if something goes down.
We use another solution, Veeam. We keep them both because they're both beneficial for different use cases.
How was the initial setup?
The initial setup is straightforward, but if you have it the first time, you are stranded in the industry. It could take a little figuring out, but Zerto is pretty helpful.
There have been a couple of situations which they weren't able to fix an issue right away. We move everything off to a different server until we can circle around and extend that one.
What about the implementation team?
We did it in-house.
What was our ROI?
Zerto has paid for itself in man-hours saved.
What other advice do I have?
Zerto gives you the ability to bring RPOs in seconds. We can have instant uptime for everything.
It's more expensive than other solutions but it's worth it for our environment. It has made it very easy to restore files because you can restore them down to the second. It's pretty simple. We have the agent and all the hosts.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager, Cc, Central Systems Infrastructu at a healthcare company with 501-1,000 employees
Enables disaster recovery in the cloud and has good migration features
Pros and Cons
- "I've found the migration feature very valuable."
What is our primary use case?
One of our biggest use cases has been migrations. We migrated the virtual machines in one of our data centers using Zerto.
How has it helped my organization?
We're in the middle of a migration that Zerto has made much easier. We also use it for many standard disaster recovery cases. It constantly keeps our services running.
Zerto's near-synchronous replication is a key component. It's essential.
Zerto enables disaster recovery in the cloud, which is very important. It creates another level of protection to have an alternate location outside of on-premises.
It helps protect VMs in our environment. It's certainly better than a traditional nightly backup.
What is most valuable?
I've found the migration feature very valuable. It starts like a disaster recovery scenario where you're just replicating the VMs. Then it all gets synced up, and you decide when to make the cutover.
This is instead of having to do a more traditional conversion of the VMs or shutting them down and migrating the data, which is less efficient.
The seamlessness of a cutover is very helpful.
For how long have I used the solution?
I have been using Zerto for around five years.
What do I think about the stability of the solution?
It offers good stability.
What do I think about the scalability of the solution?
We haven't scaled it too much, but in our experience, we haven't had any issues with it.
Which solution did I use previously and why did I switch?
We still use a different disaster recovery solution but for different use cases.
Zerto didn't completely replace our other backup solutions.
What was our ROI?
There are cost savings for the migration in particular.
What's my experience with pricing, setup cost, and licensing?
From the migration standpoint, they're flexible with the licensing. You own the license and can apply it to a machine and then pull it back, apply it to another machine, and so on.
Which other solutions did I evaluate?
For the migration piece, we evaluated different solutions but not for the disaster recovery replication. We knew from the migration piece that it would work well.
What other advice do I have?
For me, it's a ten. I haven't had any issues with it so far.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineer at Shiftmovers
Fast duplication, good ROI, and timely support
Pros and Cons
- "Its user interface is excellent, and when it comes to data duplication, Zerto is very fast."
- "Overall, Zerto is doing a very good job. We have experienced a few downtimes on networking. Most of the time, they come up with a solution immediately to sort out any challenge that may affect data flow or data migration. It does not happen frequently. We might experience it once in two months, but when we face any downtime, it does not impact the data."
What is our primary use case?
Zerto is our main application for curbing risks. We use it to protect our workflows on applications from threats that can come from the cloud and on-premises.
How has it helped my organization?
Before Zerto, our organization kept experiencing some attacks. Our data was not safe. There were frequent attacks on our data, and that is why we decided to deploy Zerto.
It helps to ensure that our organization's data is safe from any latest threats.
It ensures that our applications are protected. We have high-security firewalls that cannot be attacked or broken by ransomware attacks.
Zerto can block unknown threats and attacks. It has security measures in place to stop any threats that can harm our data.
When it comes to data capacity, Zerto provides an assessment of data replication that can be orchestrated to feed the data protection models.
We used to mostly have on-premises applications, but after the deployment of Zerto, we are able to move to the cloud and ensure that our data is secure from both sides.
When it comes to cloud recovery, Zerto ensures that data transfer from the cloud to our organization is safe. It cannot be easily attacked with malware or by cybercriminals. It is very important to us that our database is safe and the data on our cloud servers cannot be interfered with by external or anonymous users. It ensures that the data for the organization is channeled for the right purpose and through the right infrastructure.
We use Zerto to support DR on the AWS platform. The support has been very good, and I would recommend it. The performance has been good, and our data has always been safe.
I have not had any difficulties with data migration. Since we deployed Zerto, data migration has not been a challenge.
Zerto helps our organization to be in the right direction when it comes to data protection and recovery from both on-premise and cloud servers. When there is anything crucial or any challenge, their customer support team provides a timely solution, which helps with performance.
The recovery management has been efficient. We can use the tools to accommodate any form of data for future retrieval. Our data is safe.
Zerto has been excellent for our RPOs. When it comes to disaster recovery, the company makes sure that we have the right tools at the right time to ensure that we do not have any data recovery challenges across the enterprise.
Zerto has saved a lot of time. We used to take eight hours, but now, it takes us six hours to accomplish most tasks and projects based on the data flow.
Zerto has reduced the number of staff involved in a data recovery situation. We have 20% less staff.
Zerto has also reduced the number of staff involved in overall backup and DR management.
What is most valuable?
Its user interface is excellent, and when it comes to data duplication, Zerto is very fast.
Their customer support team ensures that we get timely updates and provides status or data on threats to help us ensure that our applications are safe.
The cost of deploying and running this platform is also good as compared to other platforms.
What needs improvement?
Overall, Zerto is doing a very good job. We have experienced a few downtimes on networking. Most of the time, they come up with a solution immediately to sort out any challenge that may affect data flow or data migration. It does not happen frequently. We might experience it once in two months, but when we face any downtime, it does not impact the data.
For how long have I used the solution?
I have been using Zerto for the last six months.
What do I think about the stability of the solution?
It is a stable product. I would rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
It is very scalable. I would rate it a ten out of ten for scalability.
How are customer service and support?
Their support is good. Their technical support team has been doing well. I would rate them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were not using a similar solution previously.
How was the initial setup?
It was not complex. It was simple. The deployment was simple and clear. It took a few hours.
What about the implementation team?
We had four people involved in its deployment. Overall, we have eight people who work with this solution.
What was our ROI?
We have seen positive returns on investment. We have achieved a lot, and our performance keeps on improving. We have seen an 80% ROI in the past six months.
What's my experience with pricing, setup cost, and licensing?
Its price can be better, but it is not bad. Most small-scale organizations can afford it, but they can come up with more customer-friendly packages.
Which other solutions did I evaluate?
We did not evaluate other options. For now, we are okay with Zerto.
What other advice do I have?
Overall, its performance has been good, and I would recommend it to other organizations. It is a good solution that can help any organization to achieve projects based on data management.
Overall, I would rate Zerto a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Disaster Recovery & Cybersecurity Consultant at a consultancy with 1-10 employees
An effective tool for automation and orchestration of complex activities
Pros and Cons
- "Its ease of use and scalability are valuable."
- "There should be more comprehensive cyber recovery capabilities."
What is our primary use case?
For one client, the use case was to facilitate data center migration, and for another client, it was for failover and failback of the data center for DR. We wanted to have controlled failover and failback of related applications for DR.
We have not used it for disaster recovery in the cloud. Everything has been on-prem so far.
How has it helped my organization?
Zerto helps in automating disaster recovery capabilities. It allows automation and orchestration of complex activities.
We have used Zerto to help protect VMs in our environment. Zerto’s overall effect on our RPOs has been pretty good.
It has also been effective for our RTOs.
Zerto has helped to reduce downtime, specifically for failover and failback, but it is hard to qualify the time saved.
Zerto has not saved us time in a data recovery situation due to ransomware or other causes because we have not been impacted by any such issue.
Zerto has helped to reduce the organization's DR testing. There is about 20% reduction.
It has also reduced the number of staff involved in a data recovery situation, but I have not seen any reduction in the number of staff involved in overall backup and DR management.
What is most valuable?
Its ease of use and scalability are valuable.
I also find the near-synchronous replication to be valuable. It is extremely important for organizations.
What needs improvement?
There should be more comprehensive cyber recovery capabilities.
For how long have I used the solution?
I have been using Zerto for two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. It is deployed across multiple locations. There are roughly about 4,000 VMs.
We might use it to migrate to cloud solutions. It is to be decided.
How are customer service and support?
I have not reached out to them myself.
Which solution did I use previously and why did I switch?
We were using SRM. We switched to Zerto for automation.
Zerto is highly effective in terms of ease of use as compared to other solutions. Zerto is also pretty effective in terms of its speed of recovery.
We can easily migrate data using the Zerto console.
Zerto has not yet replaced all of our legacy backup solutions but it will.
How was the initial setup?
Our setup is all on-premises. I was involved in its deployment to some degree. It was pretty straightforward to deploy.
It took about three months. It was an enterprise-wide solution.
What about the implementation team?
It was a combination of in-house staff and a third party. The third party was a VAR or value-added reseller.
It required just a handful of staff for deployment. It does not require any maintenance from our side.
What was our ROI?
We have seen an ROI, but I do not have the metrics.
What's my experience with pricing, setup cost, and licensing?
It is not a bad pricing model.
Which other solutions did I evaluate?
We evaluated other options on paper, not physically.
What other advice do I have?
Zerto is an effective tool for automation and orchestration of complex activities.
The biggest lesson that I have learned by using Zerto is the need for application involvement and defining protection groups.
Overall, I would rate Zerto a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant It Manager at TH Plastics, Inc.
Protects data and servers, good replication, and offers peace of mind
Pros and Cons
- "Zerto is fast to restore our mission-critical servers when needed."
- "Zerto could add text alerts if there are critical problems and alerts if changes affect our replication."
What is our primary use case?
We use Zerto for offsite disaster recovery. We have over 70 VM servers, several of which are our mission-critical servers that are replicated to our VMware hosts at an offsite location.
We also replicate our Citrix environment and Disaster Recovery Zen App servers with Zerto to our offsite location as well. Most of our servers are Windows-based operating systems. However, this doesn't matter because we are replicating the VM servers. Further down the line, we may invoke extended retention for some of our more important servers.
How has it helped my organization?
It gives us peace of mind that our data, servers, and environment are protected. We can easily restore VMs quickly and have confidence that the replicated data will be current.
We are able to show proof in tests, reports, and live data to our owners, showing that our most sensitive data and servers are being replicated to an offsite facility, and we can restore it in case of a natural disaster or from our system being compromised by ransomware.
Our IT staff can easily navigate through Zerto and test failover, see if there are issues with replications, and create offline copies of the data.
What is most valuable?
Being able to test our VPGs and prove that our disaster recovery setup is in place and functional.
Our business owners can be assured that our data is protected, and in case a serious problem occurs, they know that we will be able to recover easily.
Zerto is fast to restore our mission-critical servers when needed. We also use Zerto to make copies of our VM servers for our offsite Citrix Zen App Servers. Zerto has helped simplify the process of disaster recovery setup and made the tasks more efficient for our IT Staff.
What needs improvement?
Zerto could add text alerts if there are critical problems and alerts if changes affect our replication. We do receive emails, and they will alert us to issues that we are having with VPG SLAs.
I don't have any complaints about Zerto, and I hope they continue to develop new features. If they had classes on using Zerto, that would help with onboarding new IT staff. They may already have them, and I am not aware that they do. Overall, Zerto works out great, and they do a good job.
For how long have I used the solution?
I've used the solution for five years.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Server Administrator at a government with 1,001-5,000 employees
It enables us to set the IPs and map everything out in our environment prior to migration
Pros and Cons
- "Zerto is intuitive. We could set everything up in the environment within a day and a half and start migrating on the third day."
- "Right now, if you have an error, it creates a link that takes you to a website to review information about the problem. It would be nice if Zerto could give you information within the app instead of referring you to a web application."
What is our primary use case?
We've been using Zerto for data center migration, but we will begin using it for disaster recovery. Because of some data center issues, we're still using version 9.5. One of our data centers is at 6.5 and the other one is at 7, so we can't move any or upgrade to 10.
What is most valuable?
Zerto enables us to set the IPs and map everything out in our environment prior to migration. We can create VPGs and mass migrate applications, databases, and web clients. That was the selling point for us. The product is easy to use. We had a 30-minute onboarding process from our sales engineer, who showed us how to use it.
We don't use near-synchronous replication yet. It will be essential when we start using Zerto for DR, but it isn't a big deal during our current migration. Once we have a DR site, it will be essential to have those time slots we can restore to in the event of malware and ransomware.
What needs improvement?
Right now, if you have an error, it creates a link that takes you to a website to review information about the problem. It would be nice if Zerto could give you information within the app instead of referring you to a web application.
For how long have I used the solution?
Zerto for two years.
How was the initial setup?
Zerto is intuitive. We could set everything up in the environment within a day and a half and start migrating on the third day.
What other advice do I have?
I rate Zerto 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Systems Engineer at a insurance company with 501-1,000 employees
Great interface, easy to use, and simple to update
Pros and Cons
- "The biggest benefit is the application-consistent disaster recovery functionality."
- "Zerto could improve its reporting capabilities."
What is our primary use case?
The primary use case is disaster recovery.
How has it helped my organization?
The biggest benefit is the application-consistent disaster recovery functionality.
What is most valuable?
The most valuable features include the ease of use and the usability of the user interface. Long-term, the solution has proven to be very resilient and stable. It meets our DR needs for VM environments.
The near-synchronous replication is a great feature. You have near real-time DR capabilities. In the years I've used it, we've had application-consistent profiles. To meet the recovery point and recovery time objectives, it helps to have that on hand.
It's affected our RPOs positively. It totally meets them via near-synchronous replication. That means the VM stays in a consistent state and is always available.
What needs improvement?
Zerto could improve its reporting capabilities. That's lacking. The alerting capabilities are lacking as well, partly due to the fact that there's no way to trim down the alert fatigue if there are failures within the application. It will send out alerts consistently instead of spreading the alert times every 30 minutes, hour, et cetera.
For how long have I used the solution?
We've been using Zerto at our organization over the past eight years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
I cannot comment on scalability. We only have two Zerto instances installed, one in production and one in DR. We haven't had to scale out or to the cloud.
We are protecting upwards of 100 virtual machines.
How are customer service and support?
Zerto's support is good. They are responsive from an email perspective. I've never had to pick up the phone to call them for anything beyond our DR testing every year. In those cases, we do open a proactive ticket in the case that we run into issues with recovering virtual machines.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use any other solution previously. We chose Zerto since it was an application we inherited. It wasn't something I specifically chose, however, understanding the industry, we know that it is the top player in terms of software recoverability for virtual machines.
How was the initial setup?
I did not initially set up the solution; I inherited it. However, over the past eight years, we have gone through a number of upgrades, which for the most part have gone seamlessly. We did have a few issues in the past that support was able to fix in a timely fashion.
What was our ROI?
I'm unsure if the company has witnessed any ROI. We have not gone through any TCO analysis.
What's my experience with pricing, setup cost, and licensing?
The licensing is outside of my purview.
What other advice do I have?
I'd rate the solution nine out of ten. If the reporting and alerting functionality were better, I'd rate it ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros
sharing their opinions.
Updated: September 2026
Product Categories
Autonomous Operational Resilience Backup and Recovery Cloud Migration Cloud Backup Disaster Recovery (DR) SoftwarePopular Comparisons
Veeam Data Platform
Commvault Cloud
IBM Turbonomic
Acronis Cyber Protect
Veeam Data Cloud for Microsoft 365
Cohesity DataProtect
NetApp Cloud Volumes ONTAP
Dell PowerProtect Data Manager
CTERA Intelligent Data Platform
N-able Cove Data Protection
Dell Avamar
IBM Storage Protect
VMware Live Recovery
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Software replication to remote sites during disaster recovery?
- What are the differences between Zerto, VMware SRM and Veeam Backup & Replication?
- When evaluating Autonomous Operational Resilience, what aspect do you think is the most important to look for?
- Why is Autonomous Operational Resilience important for companies?
















