it_user359688 - PeerSpot reviewer
Manager IT Technical Services at a engineering company with 10,001+ employees
Vendor
The iLO feature is essential because it provides us with server management capabilities and we have a distributed-base installation.

What is most valuable?

For us, the iLO feature is essential because it provides us with server management capabilities and we have a distributed-base installation.

How has it helped my organization?

We're able to provide greater support services outside of normal business hours, as well as at sites where we don't have service groups.

What needs improvement?

The big challenge for us is our deliveries for certain countries, such as Australia and some areas of Asia.

What was my experience with deployment of the solution?

We've deployed these servers without any issues.

Buyer's Guide
HPE ProLiant DL Servers
March 2024
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What do I think about the stability of the solution?

I haven't noticed any increase or decrease in the performance and stability of the servers. I'd say it's very stable and we don't generally have any problems.

What do I think about the scalability of the solution?

The range of available services from these servers is quite varies, so it's easy to find the right machine for the job. Whenever we've needed to scale, we're able to find the right model for us.

How are customer service and support?

The technical support is very good, especially for onsite support for hardware problems. They're always reliable.

Which solution did I use previously and why did I switch?

We previously used Dell, but we switched because of pricing and availability.

How was the initial setup?

The initial setup was pretty straightforward.

What about the implementation team?

We don't have an offsite team that helps, so we managed implementation internally with our own in-house team.

What other advice do I have?

I'd recommend them, but make sure you've planned the right management options, power supplies, and other technical specifications. Make sure, also, that you get the extended warranty.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at Epson Precision (Philippines), Inc.
Real User
Top 5
Fast support, easy to set up, and works well for virtualization applications
Pros and Cons
  • "The ProLiant DL Servers are stable and reliable."
  • "We would like to see remote monitoring capabilities added."

What is our primary use case?

We have a three-tier infrastructure and our primary use case for this product is virtualization.

What is most valuable?

The most valuable feature is the tech support. They have a high level of expertise and they are fast.

What needs improvement?

We would like to see remote monitoring capabilities added. We are currently improving our automated monitoring for HPE servers using InfoSight.

For how long have I used the solution?

We have been using HPE ProLiant DL Servers for more than five years.

What do I think about the stability of the solution?

The ProLiant DL Servers are stable and reliable.

What do I think about the scalability of the solution?

This is a scalable product. We are using HPE Nimble Storage with it.

How are customer service and support?

The technical support is very good.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We collaborated with HPE for our deployment. We purchased the initial support service, so it's a coordinated setup.

What's my experience with pricing, setup cost, and licensing?

The pricing of these servers is fair. It is in the mid-range.

What other advice do I have?

My advice for anybody who is implementing this product is to purchase spare parts. The reason for this is that there is currently an electronic parts shortage. Any replacement components, such as a new hard disk, is very difficult to order and will have a long lead time. For this reason, I suggest ordering spare parts to have them in stock.

In summary, this is a good product, I'm content with it, and I recommend it for others.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
HPE ProLiant DL Servers
March 2024
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,857 professionals have used our research since 2012.
Technical Account Manager at a tech services company with 201-500 employees
Real User
Fast backup speeds, easy to learn, and simple installation
Pros and Cons
  • "The speed of the backups and having the system be immune to ransomware are the main advantages."
  • "When it comes to security there can always be room for improvement. If there was an option to build security into the system it would be an advantage."

What is our primary use case?

Our customers are having additional VMware environments which we are converting into one because of the backup advantage. We can do the complete backup of VM within approximately eight to ten seconds.

What is most valuable?

The speed of the backups and having the system be immune to ransomware are the main advantages. Additionally, It is very user-friendly, repairable, flexible, and anybody can easily learn it.

What needs improvement?

When it comes to security there can always be room for improvement. If there was an option to build security into the system it would be an advantage.

The solution could improve by providing local support here in Sri Lanka, we do not have a local office.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 500 customers using this solution.

How are customer service and technical support?

The support structure from HPE is excellent. When comparing the support to Dell and Huawei, they cannot match the level of support HPE provides. I have experienced great response times and the engineers are very talented with precise information. When they give a solution to a problem we do not have to question if it will resolve the issue.

HPE frequently checks its competitors' capabilities to ensure they deliver the best service. This is something valuable this is why they are one of the best.

How was the initial setup?

The installation is easy. The hardware installation takes approximately 20 minutes and the Windows installation takes another 20 minutes.

What about the implementation team?

We have support engineers for the maintenance and implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

HPE ProLiant DL Servers are one of the best-selling solutions in this industry. There is not a license required for this solution.

What other advice do I have?

I would recommend this solution to others.

I rate HPE ProLiant DL Servers a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user680289 - PeerSpot reviewer
System Architect at a aerospace/defense firm with 10,001+ employees
Real User
We have used these servers for several years throughout our data centers and they've proven to be very reliable.

What is most valuable?

Reliability is a valuable feature for us. We use the DL380s throughout our data centers and they've proven to be very reliable.

How has it helped my organization?

We've been using them for several years, and because we've been using them throughout our data centers, they've been uniform. All of our techs are familiar with them, and I think it's just familiarity with the servers which has benefited us a lot.

What needs improvement?

We're going to the hyper converged area. I've seen OneView. I'm very pleased with how that interface looks. We saw SimplyView in a demonstration and Synergy. So until I get my hands on it, I don't know that I can say I'm looking for more improvements.

For how long have I used the solution?

We've been using them for several years.

What do I think about the stability of the solution?

We are very impressed with the stability. The only time they've really failed on us is when the cooling in the area failed one time. Literally, the temperatures got so hot that they physically melted. That's probably the only time they failed.

What do I think about the scalability of the solution?

Right now, we're looking into some of the newer hybrid architectures, hyper converged. So we're looking at keeping our older servers but trying to scale them out. So that's what we're looking at now.

How are customer service and technical support?

The technical support has been very valuable. We had a storage array go bad, and they worked with us to get that storage array up and running again. So, yes, very valuable.

Which solution did I use previously and why did I switch?

Prior to what we were using, I think we were just using all of the firmware-based solutions for setting up our arrays.

If you use a different supplier or a different company for your firmware or your hardware, then it has a different interface. It was just complicated. If you're using HPE for everything, it just made it so much simpler.

How was the initial setup?

I was not involved in the initial setup, although my predecessor was. I've stood up servers and storage arrays from scratch, and I think it's not that complex. I think the user interface that HPE provides is straightforward. It takes away the complexity. That's my feeling, anyway.

Which other solutions did I evaluate?

We've looked at moving away from HPE in the past, and we were lured away. But HPE, for the requirements of our customers, for our own requirements, especially security, was key.

I think security is one of the first things we look at, and HPE has that covered.

We evaluated Dell. We chose to stay with HPE but we almost switched to Dell.

What other advice do I have?

I mean, look at what other solutions are out there, and look up what your requirements are. For us, it's met all of our requirements. I don't think that the others could do that.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user567663 - PeerSpot reviewer
IT Manager at MA Automotive Tool & Die (South Africa)
Vendor
Implementation and setup is all wizard-driven.

What is most valuable?

The most valuable features are reliability, the ease of implementation and setup. It's all wizard-driven. Also, maintenance on the devices, spare parts availability, and, as I’ve mentioned, reliability.

How has it helped my organization?

We've reduced the number of physical servers, currently. So, we've brought it down from 38 servers down to about 15. Seeing that we are standardizing, it's easier to support the devices, as we don't have that many different devices on-site that need to be supported.

What needs improvement?

I looked at the technologies offered at a recent HPE conference. There are a lot of technologies that are only offered on the high-end servers. As an example, the SSD module that's embedded on the memory; that's only available on the HP DL380. We've invested quite heavily in the HP DL360 G9s, which means that I won't have access to that technology. I would like it if there's a possibility, even if you have to pay an additional license, to enable that technology on the DL360s.

What do I think about the stability of the solution?

There's never a problem with it. It's always running. The reliability factor's quite high.

What do I think about the scalability of the solution?

It has definitely been stable.

On the 3PAR, you just add devices as needed.

Which solution did I use previously and why did I switch?

My previous employer, we were an HP house. Then when I started at the new company, I’ve noticed that they’ve got a mixed breed of technologies. It's not all industry or first-year suppliers or brands. I started the standardization strategy and obviously, HPE was the first choice.

The most important criteria when selecting HP were performance and reliability. I've got an existing relationship with a current supplier and, like I've mentioned before, I'm familiar with the brand and the technologies.

How was the initial setup?

Initial setup was straightforward.

Which other solutions did I evaluate?

Before choosing this product, I also evaluated Dell and IBM rack servers.

What other advice do I have?

Absolutely HPE. Absolutely happy with it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user368043 - PeerSpot reviewer
Global Active Directory & Security Manager - VP at a financial services firm with 10,001+ employees
Real User
There are several valuable features of these servers, including their reliability, the general standardization of components, expandability, and support.

What is most valuable?

There are several valuable features of these servers, including their reliability, the general standardization of components, expandability, price, and support. I think they're miles ahead of the competition in these areas.

What needs improvement?

I think that the main area of improvement would be in the price. The price only came down for us when we went to a dual vendor solution. We resorted to negotiating prices between HP and its competitors, and would have been nice to not have gone through that trouble to get a more competitive price.

What was my experience with deployment of the solution?

We experienced no issues with the deployments.

What do I think about the stability of the solution?

The stability is great. They're always bugs with IT and the computers are there to test those. I wouldn't have a job otherwise. I'd say HP servers are generally more stable than the competitors.

What do I think about the scalability of the solution?

They're very scalable.

How are customer service and technical support?

We do most technical support in-house. If we do go to HP, the level of tech support will depend on the type of bug, who you're speaking to, how good the answer is, and how good the result is. Often you have to skip three layers of support before you can even get any assistance.

Which solution did I use previously and why did I switch?

We have a multi-vendor network, but 99% of our kit is HP. We also use Dell and IBM equipment, but we chose HP for servers because it's just easier to support the platform. Multiple vendors need multiple hardware, and for multiple hardware, there are more update methods. They don't all work the same way and they're not all as reliable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user313830 - PeerSpot reviewer
Principal Systems Engineer at a individual & family service with 10,001+ employees
Vendor
It has scaled well for our environment, and there won't be issues so long as firmware updates are applied prior to deployment.

What is most valuable?

  • Scalability
  • Performance
  • Out-of-band management
  • Support

What needs improvement?

Java version dependence for its out-of-band management. This is also an issue for other vendors, as well.

For how long have I used the solution?

HP Proliant Servers have been used on this project for over six years. I’ve managed them since I came on the project, so for almost five years. We used the BladeSystem alongside the DL servers.

What was my experience with deployment of the solution?

There won't be any issues as long as you have followed the guidelines to ensure that the firmware was up to date prior to deployment.

What do I think about the stability of the solution?

There was an issue before I came on the project, where a firmware update was not applied, and that had caused a few systems to become unstable under certain conditions, but HP support was able to identify the cause and provide a solution.

What do I think about the scalability of the solution?

The systems scale well for our environment.

How are customer service and technical support?

Customer Service:

Mostly very positive. The only issue I’ve encountered has been with presales support (i.e. getting accurate quotes to purchase systems).

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

Before coming on this project, I had used Dell servers. The performance of the HP server has an edge over the Dell systems I had used.

What other advice do I have?

Overall the HP Proliant servers have been dependable and fit nicely into the price vs performance that is required for custom application stack.

HP Proliant servers are rock solid and when you need technical support HP’s team is there to support you with answers, no matter how long it takes to properly identify the root cause and then propose a solution.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
System Administrator at a non-profit with 51-200 employees
Real User
We've virtualized and consolidated our servers, reducing our carbon footprint, although boot-up time should be reduced.

What is our primary use case?

Virtualized servers, failover production and dev/test environments of Linux and Windows guests.

How has it helped my organization?

We have been able to virtualize many physical servers into virtual servers running on a smaller number of physical hosts. This has allowed us to consolidate and reduce our carbon footprint in the data center and have a higher ROI on Capex purchases. Also becomes easier to introduce new hardware as part of replacement cycles as VMs are hardware independent.

What is most valuable?

  • iLO gives hardware information, preempting imminent failures.
  • Redundancy features provide hot-swap ability for drives and power supplies and automatic rebuilding of RAIDs.

What needs improvement?

Boot-up time should be reduced. Restarting a server at any time is a stress-filled occasion, and waiting around for the server to come back on is agonizing. 10GB and 40GB ethernet connections are essential for virtualization workloads and consolidation.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability can be adversely affected if non-HP certified RAM is used, e.g. Kingston value RAM has failed a few times, bringing an entire server down.

How are customer service and technical support?

Excellent, the support is one area where I can have no complaints. Whenever a hardware failure has been detected, HP have responded in good time and the part was delivered within the agreed SLA. Having said that, the original parts availability outside the established channels also makes it easy (cheaper) to maintain, especially in non-critical environments i.e. dev and test.

Which solution did I use previously and why did I switch?

I've used HP servers predominantly so do not have much else to compare them with.

How was the initial setup?

It's simple. Use the included SmartStart media, and it seamlessly integrates with the OS of choice.

What about the implementation team?

In-house. I have found the rack mounting kits more of a challenge then the installation of the OS/hypervisor, that is how simple implementation is. Also, keep an eye on which version of the SmartStart media you use i.e. x86 vs. x64 as that limits what kind of OS media can be utilized.

What was our ROI?

ROI is difficult to say because it depends on the type of implementation e.g. is it a new deployment or consolidating an existing an existing one or simply replacing like for like. What I would say, is that the platforms are very stable and once setup, will most likely outlast any hardware replacement cycle in place.

What's my experience with pricing, setup cost, and licensing?

Ensure that you get the hardware support with 24x7 four hour response if this is a high availability production environment, and purchase appropriate iLO licenses if needed.

What other advice do I have?

The only thing I don't like about them is that if/when you have to restart it, it takes a long time to come back on. As the sea of sensors have increased in recent generations, the time has become longer.

Define your storage needs in advance and then plan the disks accordingly. Suggest that if flash storage is financially feasible, then invest in that as the performance benefits are worth it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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