CS Core planning manager at a comms service provider with 10,001+ employees
Real User
Multiple application support, reliable, and good performance
Pros and Cons
  • "HPE ProLiant DL Servers have good performance and they support different types of applications."
  • "The support lifecycle for the product for the Telco application should be better."

What is our primary use case?

We use HPE ProLiant DL Servers as part of our management solution and for some specific applications.

How has it helped my organization?

This solution has improved how our organization functions because it enhances the service delivery, as part of the managed solution.

What is most valuable?

HPE ProLiant DL Servers have good performance and they support different types of applications.

What needs improvement?

The support lifecycle for the product for the Telco application should be better.

Buyer's Guide
HPE ProLiant DL Servers
March 2024
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For how long have I used the solution?

I have been using HPE ProLiant DL Servers for approximately one year.

What do I think about the stability of the solution?

HPE ProLiant DL Servers have been stable.

What do I think about the scalability of the solution?

In my experience, HPE ProLiant DL Servers are scalable.

We have approximately 45 users using the solution in my organization. We plan to increase usage.

What about the implementation team?

We use a system integrator for support.

What other advice do I have?

I would recommend this solution to others.

I rate HPE ProLiant DL Servers a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Administrative Assistant at a government with 10,001+ employees
Real User
Smooth sailing, stable, and solid service with these servers
Pros and Cons
  • "We get good performance with HPE ProLiant DL Servers. They are really stable. We run all our applications smoothly. We have no problem at all."
  • "In terms of what could be improved, if I could have faster processors with less cores, that would be good."

What is our primary use case?

We use VMware for the authorization and 3D rendering for AutoCAD for architecture projects. We run several databases on websites and so on - so normal activity.

What is most valuable?

We get good performance with HPE ProLiant DL Servers. They are really stable. We run all our applications smoothly. We have no problem at all.

What needs improvement?

In terms of what could be improved, if I could have faster processors with less cores, that would be good. I know that they have a new series with AMD processors, but I have currently no access to them. This would be nice, because we need faster processors for rendering. It is more interesting than having a lot of cores. Overall, I do not see any particular improvement needed, because I think that they are already at the edge and ahead of the competition.

In the next release, I would like to see to more power, because the next generation will always require more computing power, but I'm sure that they are already doing their best for this.

They have a management solution, HPE OneView, but I didn't implement it because at the beginning it can be a bit difficult and we only have a small set of servers. So it was too much work for not enough return. So it could be simplified with better results to have a better return with this.

For how long have I used the solution?

We are using ProLiant DL380 Gen10 and Gen9 servers.

Because I belong to a small service and we are obliged to use big contracts directly from the European Commission, these were the servers that were in that contract. At the beginning it was not my choice to use HPE, because we were working with IBM, and I was really happy with those servers. But I see that HPE servers are really nice also, and we have had a really good experience with them, so I'm happy with them, too.

What do I think about the stability of the solution?

HPE ProLiant DL Servers is terribly stable. We have no down-time.

What do I think about the scalability of the solution?

Thanks to VMware, we can always add more virtual machines and then a new server if we need to have more. Because we have big processors and a lot of memory, we have a SAN also, so it's really scalable in that way, but it's not related to HPE. Any server could be scalable in that kind of structural combination with VMware and so on. So it's not related to HPE by itself.

How are customer service and support?

We have not had any issues with HPE technical support. I had a problem with a tape backup, and they reacted immediately, and the next day it all was up and running normally. So I'm really happy with the after-sale service.

Which solution did I use previously and why did I switch?

We previously used IBM. But I have not touched IBM in years, so I don't know how they compete, and they sold their servers to Lenovo, so I don't know how it evolved. But I'm really happy with HPE now.

How was the initial setup?

At the beginning, the initial setup was a bit difficult because there was a learning curve, but now it's easy and with HPE it is really easy to update the servers. We don't have a lot of servers. We are a small service and we have only five to six servers, but a lot of virtual machines, and it is really easy to upgrade the servers. In combination with VMware you can move your machine, so you have no interruption in the service. It's really easy to do. It can all be done remotely thanks to iLO, so you have a good management. iLO processor is a bit slow. though, it could be faster.

What's my experience with pricing, setup cost, and licensing?

The street price is probably really expensive, but at the Commission, we benefit from a good rebate, so we have a good price. I don't know the price of the competition because it is in a contract. I didn't compare. When I look for some parts, I see that it could be really expensive to have the same servers that we have.

What other advice do I have?

On a scale of one to ten, I would give HPE ProLiant DL Servers an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
HPE ProLiant DL Servers
March 2024
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,857 professionals have used our research since 2012.
it_user680283 - PeerSpot reviewer
System Admin at American electric power
Real User
Stability is better than the other alternatives that we have tried.

What is most valuable?

It provides support for the organization in terms of the commodity hardware as compared to the other HPE competitors. It provides stability for the servers.

What needs improvement?

There is need to always keep trying for improving this product.

What do I think about the stability of the solution?

Stability is better than the other alternatives that we have tried. There are always issues but typically, they are resolved very quickly.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

Experience, knowing which vendor, which division and getting the best results are factors that affected our decision to switch solutions.

Previously, we were using Dell; we had a different vendor, i.e., a lower cost vendor at that time. The reason we switched from Dell was because we felt that the HPE solution was far superior.

The overall value, cost of keeping things running and knowing the product are important criteria while selecting a vendor.

What other advice do I have?

Probably, you should evaluate the total cost of operation before you try and take orders. Check a cheaper solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user388956 - PeerSpot reviewer
Systems Architect at a non-tech company with 10,001+ employees
Vendor
Reliable servers which provide good scale and performance for our environment.

What is most valuable?

We value the reliability of these servers.

How has it helped my organization?

These servers have provided good scale and performance for our environment.

What needs improvement?

  • Remote management – the iLO 3 (and 4) are still lagging behind DELL in terms of features and value for money and they still do not have a HTML5 remote console.
  • Firmware reporting is inconsistent – iLO provides no way of loading new firmware for devices other than the iLO itself. iLO has a very basic disk and RAID reporting with no configuration options at all.
  • Out of our many HPE Proliant servers we have had very few failures outside of the common disk failures. We’ve had a few motherboards die but only a very low percentage.

For how long have I used the solution?

We have used this solution for over three years.

What do I think about the stability of the solution?

We have not encountered any stability issues. These servers have been pretty stable over the years with only one or two minor firmware issues.

What do I think about the scalability of the solution?

One issue is the way HPE do their drive cage expansion. With two 8-bay cages you need to use an SAS expander which adds cost and requires a PCI-e slot. Only the factory-ordered 25-bay model has this built-in. Other vendors such as DELL typically have the SAS expander built into the backplane which is better in my opinion.

How are customer service and technical support?

Technical support is good. Most support tickets are handled quickly and replacement parts are generally quick to arrive. Sometimes dealing with language difficulties in their helpdesk can be problematic and often there is downtime with “please send me your logs” back and forth. Hopefully this will improve with the new iLO remote support functionality.

Which solution did I use previously and why did I switch?

We have used previous HPE/HP generations since G1 as far as I can remember. We typically switch at the time of an asset refresh.

How was the initial setup?

Setup was mostly straightforward, although as I mentioned, the iLO could do with providing more control, e.g. RAID/disk configuration like DELL have. Their intelligent provisioning does help a lot, particularly on their Gen9 range.

What's my experience with pricing, setup cost, and licensing?

The worst part about HPE hardware is their pricing and licensing model. Prices are typically 20% higher than other vendors such as DELL and many of their advanced features are licensed separately, such as iLO advanced and Oneview, adding further cost.

Which other solutions did I evaluate?

We evaluated some other options. While we were purchasing a lot of HPE hardware we did consider other vendors but it isn’t always easy when you have invested in HPE tools to manage your server hardware. We have considered DELL and Lenovo.

What other advice do I have?

Get multiple quotes, shop around. Keep your management/monitoring tools as vendor agnostic as possible to allow you to be more flexible in your hardware vendors.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user567570 - PeerSpot reviewer
Operations Manager at a non-tech company with 1,001-5,000 employees
Vendor
Training people to use them is easy. They are reliable and stable.

What is most valuable?

We find it very easy to train people to use them and their reliability is very high. It’s usually cheaper than the competitor. We don't have any one vendor that we always use, so we tend to go out there and look at the best solution based on metrics such as price, quality, reliability, and HPE usually comes out on top.

How has it helped my organization?

Our organization itself is in bit of a transition at the moment. So we're moving towards more up-to-date solutions for our infrastructure. Anything that we do to improve reliability and availability of our services is always good from an IT point of view.

What needs improvement?

We're looking at things like UCS just now and we are looking for what would blend with our UCS deployment. I know that HPE are heavily involved in that, so it's been a lot of consultation and a lot of fun to get all of that to work together.

What do I think about the stability of the solution?

Stability is excellent. I've used HPE for best part of 15 years now, including all their data center solutions, and never had any problems. Any problems that do exist are quickly rectified; that's all you need.

What do I think about the scalability of the solution?

Scalability depends on what you buy into. We are scaling out our sales, so it's a bit of legwork to get it done. There are other options to buy into more of a hyper-converged kit, but we haven't yet done that. We're looking at that kind of stuff.

How is customer service and technical support?

We get our technical support through a third-party.

Which other solutions did I evaluate?

We are willing to look at anything. Just now, we do have some Dell and some Cisco kit. We tend to go with major suppliers, rather than any bespoke vendors. We certainly don't have any of the kind of model hyper-converged kit, like SimpliVity, or Nutanix. So across the board, it's either HPE or Dell. We went with HPE because their technical support is of a higher grade. You would get more reliability and better support through HPE.

I've used them for over 15 years now and all data-server solutions and there have been issues, but they have always been solved quickly. Dealing with HPE as a company is always nice to do.

What other advice do I have?

In a vendor, good technical support and product reliability are key. If you ask my head of finance, it will be money. Availability, support, reliance, and reliability are absolute.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user567690 - PeerSpot reviewer
Infrastructure Architect at a manufacturing company with 10,001+ employees
Vendor
Scalable solution that can be customized to match service needs.

What is most valuable?

Scalability and being able to customize the service in just the way that we really want it.

How has it helped my organization?

The benefits are that we can customize what we want. We're able to tailor the actual service itself to our specific requirements. This is opposed to trying to get something off-the shelf which doesn't quite fit and then we have to make compromises.

What needs improvement?

I’d like to see a lower price. That's not the whole 20% difference of why I gave it an 8. One of the negative things that we find is that the configuration tools are sometimes not easy to use. That contributes to the detriment of the score.

What do I think about the stability of the solution?

I would rank scalability at about 80%.

How is customer service and technical support?

I have used support. There are certain proprietary information elements which are clearly owned by HPE which are always nice to look at when troubleshooting. There are some items that we understand that they can't share. From a technical point of view, it would be nice to have more visibility and scale.

How was the initial setup?

I was involved in the setup. I think our first installation was okay. When we are buying new models, sometimes the support doesn't feel like it's quite there. That might not necessarily be on the HPE side of things. This lack of support might be from some of the products that we use with it.

What other advice do I have?

We go through software purchasing cycles and we know roughly when, in the lifetime, we need to purchase certain key infrastructure components. We also have the ad hoc requests where we need to get a certain per-line, server-specific, full requirements, and then we buy as we need it.

When selecting a vendor, trust is the main issue. I'd suggest others seriously consider HPE as a service solution. Our experience has been pretty positive. Based upon that I, would recommend HPE products.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Assistant Manager at a manufacturing company with 51-200 employees
Real User
iLO feature and technical support are very good
Pros and Cons
  • "One of the most valuable features is iLO, which is very good. Another thing is the HPE support is very good."

    What is our primary use case?

    Our primary use case of HPE ProLiant DL Servers is virtualization. We also host three servers on it: our active directory, file server, and web server. 

    What is most valuable?

    One of the most valuable features is iLO, which is very good. Another thing is the HPE support is very good. 

    For how long have I used the solution?

    We have been using this solution for two and a half years. 

    What do I think about the stability of the solution?

    This solution is stable, and we use it daily. 

    What do I think about the scalability of the solution?

    HPE ProLiant is scalable. 

    In our organization, we have 100 users of this solution. We are using it for our entire data center. 

    How are customer service and support?

    The technical support is very good. For the initial level, they provided me very good support for the installation of the servers and all the things after that. Somehow one hard disk crashed, so we logged a call at HPE and an engineer came the next day to replace the hard drive and explain how to prevent this type of issue. So, we have been a customer of HPE for more than 10 years. 

    How was the initial setup?

    The initial setup is a little bit complicated, but after that, it's very easy to deploy the server. 

    What about the implementation team?

    We had a third-party vendor help us with deployment. 

    What was our ROI?

    We have seen a ROI. We have improved because there is an entire platform moved on virtualization. Also, there is good support of HPE, so we have minimized our data center downtime 0.1%. 

    What's my experience with pricing, setup cost, and licensing?

    This was a one-time purchase for us because it's hardware that we purchased from HPE. There aren't any licensing costs. 

    What other advice do I have?

    I rate this product a nine out of ten. To those considering implementation, I would advise them to calculate their commercial as well as their data load and user load. After that, you can choose a solution from HPE. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Owner & General Manager at a media company with 1-10 employees
    Real User
    State-of-the-art, easy to use, stable, and has good performance
    Pros and Cons
    • "This solution is perfect. From the time of purchase, it was state-of-the-art, and still, after five, 10 years, they still meet our demands extremely well."
    • "The installation could be simplified."

    What is our primary use case?

    We are system integrators in a fiber optics company. We use this solution mainly as high computational devices, but also we use it as a storage device.

    The deployment is data center-based.

    What is most valuable?

    This solution is perfect. From the time of purchase, it was state-of-the-art, and still, after five, 10 years, they still meet our demands extremely well.

    It is easy to use and it also has good performance.

    What needs improvement?

    The latest generation has made good improvements in power consumption. G6, and G7, which is approximately 10-year-old technology, have some issues with power consumption.

    The installation could be simplified.

    I would also like to pay less for the out-of-the-box product, but everything else is okay.

    For how long have I used the solution?

    I have been working with HPE ProLiant DL Servers for ten years.

    We are using generations six to nine. G6, G7, G8, and G9.

    What do I think about the stability of the solution?

    The stability of this product is very good.

    What do I think about the scalability of the solution?

    We deployed it in our network, and our network is the backbone of the company. Through our backbone, we serve millions of end users, but indirect users are internet service providers that use our services, which is approximately 50.

    How are customer service and technical support?

    I have never contacted technical support because everything worked perfectly.

    How was the initial setup?

    The installation is reasonably complex.

    The length of time it takes to deploy depends on the software that we are installing, but it can take a couple of days, approximately.

    We have two engineers and one technician to maintain it.

    What about the implementation team?

    We had the help of a system integrator.

    What's my experience with pricing, setup cost, and licensing?

    The iLO (integrated lights out) license is very expensive, but the functionality you receive is worth it.

    What other advice do I have?

    We are fully satisfied with this solution and I recommend it for others who are interested in using it.

    On a scale from one to ten, I would rate HPE ProLiant DL Servers a 10 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
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