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it_user317868 - PeerSpot reviewer
Team Manager at a outsourcing company with 1,001-5,000 employees
Vendor
Its fault tolerance is high, providing the capability of a reaction against a “disaster”, and the failure rate is low. When there are hardware failures, however, it's not easily fixable.

What is most valuable?

  • It helps with work-load management
  • It's a reliable solution
  • It's easy to fix
  • It's easy to work with and manage

How has it helped my organization?

I have never implemented them as part of an organization, but I worked with these rack servers while providing support for customers.

During the period of time I was providing tech support for this product line, I was able to see that its fault tolerance is really high, providing the capability of a reaction against a “disaster” and the failure rate is really low.

What needs improvement?

Obviously, you will still have hardware failures, but it is not something you can easily fix. This is more about the regular hardware failures that you may get on daily basis such as a bad HDD, NIC failure or regular hardware failures that may be present due to the normal workload of the server, meaning that they have or exceeded the lifetime or they are presenting a huge workload.

Regarding the normal functionality of the server as is, the only improvement I would say is to continue with the research and the development of higher workload capacities as the customer needs are constantly growing, therefore the demand for what the product requires to do will also grow, to avoid the demand to elapse behind the improving of the technology needs to be continued. It's tied to the needs of the end users and any new features that they would require in order to better manage their organizations.

For how long have I used the solution?

I’ve worked with these products for over three years providing technical support for the HP ISS industry customers. I did not need to use them in a production environment.

Buyer's Guide
HPE ProLiant DL Servers
June 2025
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

How are customer service and support?

I was part of the technical support team.

How was the initial setup?

I used to guide customers with the installation, and the initial setup was always straightforward.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user313767 - PeerSpot reviewer
Information Security Analyst at a comms service provider with 1,001-5,000 employees
Vendor
I like the different form factors and small footprint. I would like to see more options beyond the ROM configurations for High Power computing and ULV deployments.

Valuable Features

  • Different form factors
  • Small footprint
  • Good compromise between pricing schema and available options
  • Support and care packs add-ons

Improvements to My Organization

The product fits well between tight budgets and horizontal expansions.

Room for Improvement

More options beyond the ROM configurations for High Power computing and ULV (Ultra Low Voltage) deployments.

Use of Solution

I've used the ProLiant servers since 2005.

Stability Issues

The G6 was not a stable product.

Customer Service and Technical Support

If you had a Care Pack in place, the support was 9/10. In case you were left with no Care Pack, the best-effort option was worth nothing.

Initial Setup

Many times the setup had to be agreed and consulted with HP representatives and technical after-sales staff.

Implementation Team

Implementation was done in-house although physical installation was done through the vendor, as it was included in the price. When HP sent their consultants or staff to do the job, things moved faster. You should invest in your partners’ professional education MORE.

ROI

We consider ROI on not more than 24 months for our business cases, and hardware turnover on a three years basis. HP pricing and licensing schemas fitted well into our agendas.

Other Solutions Considered

Yes, we looked at equivalent products from SUN/Oracle and IBM. We chose HP for specific deployments and pricing comparison.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE ProLiant DL Servers
June 2025
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
it_user286842 - PeerSpot reviewer
Storage Systems Specialist at a tech services company with 501-1,000 employees
Consultant
We've used SmartArray to take care of RAID rebuilding and increased our shelves-per-server count without issue.

What is most valuable?

The HP SmartArray, as this takes care of RAID rebuilding.

How has it helped my organization?

I've used 350 disks, had eight disk replacements, and two controllers over three years.

What needs improvement?

Better power usage monitoring would be nice.

For how long have I used the solution?

I used it for three years.

What was my experience with deployment of the solution?

When replacing RAID card in the server one must re-install the license for ADG/RAID6.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

We increased the amount of shelves per server to six, and we have had no issues.

How are customer service and technical support?

Customer Service:

Great, it's just an e-mail.

Technical Support:

It's good, but their on-site is not familiar with this setup.

Which solution did I use previously and why did I switch?

We had a mixture of Sun Thor and HP C-class with AMS FC storage from Hitachi.

How was the initial setup?

It went fine, and it even came pre-installed with RHEL, however, we reinstalled it with SL.

What about the implementation team?

We did it in-house.

What other advice do I have?

It works fine, it gave quite a lot of storage per rack unit. There are better options for storage density these days. Also, there are better options for more storage per rack unit, and more CPU power.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user253335 - PeerSpot reviewer
System Engineer at a tech company with 10,001+ employees
Vendor
We looked at IBM, Lenovo and Dell. We chose HP because they had the right combination of factors for us.

What is most valuable?

With x86 hardware, a lot of it is the same. The value goes back to HP's willingness to partner and HP having a roadmap for the x86 platform.

How has it helped my organization?

No issues with stability or other major issues.

What do I think about the stability of the solution?

No issues with stability or other major issues.

What do I think about the scalability of the solution?

HP is a market leader for scalability and additions.

How are customer service and technical support?

Support has been helpful. Both customer and technical support have been very responsive to help make things right.

Which solution did I use previously and why did I switch?

It was a market shift into x86 hardware and more commodity-based hardware.

How was the initial setup?

Initial setup was straightforward.

Which other solutions did I evaluate?

  • IBM
  • Lenovo
  • Dell

We chose HP because they had the right combination of factors and willingness to partner.

What other advice do I have?

Reliability, support, and performance. A roadmap for where they are going in the future is important. We have that with HP.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user252615 - PeerSpot reviewer
Director of Infrastructure with 501-1,000 employees
Vendor
Our biggest problem is spontaneous growth. We sign new customers and our processing requirement levels spike, and we needed to meet that demand.

What is most valuable?

I like the centralized systems, and I like the fact that they’re rugged. When they get delivered to you, there are no failures and they’ve already been tested and ready to go. For us it was important because we had to install about 20 of them in one week.

How has it helped my organization?

It’s more an Intel advantage. The fact that the Gen9 relies on the latest CPUs from Intel, it’s a very high density of processing power that serves our needs greatly.

What needs improvement?

By default on the Gen9 server, they remove the screenports and USB ports in front of the servers, and you have to purchase them. I didn’t know that beforehand. Now, when I troubleshoot things I have to connect things in the back. The new design should fix that.

What do I think about the stability of the solution?

Out of the 40 servers we’ve added, there’s only been one incident of a hardware issue in almost three years. It was resolved very quickly.

What do I think about the scalability of the solution?

Very good. Our business model relies on high scaling of code and adding servers to support that. For us, we need that sufficient processing power, which has been very good.

How are customer service and technical support?

If anything, they’re over-caring – they’ll chase you down if they see any problem. We had an issue opened and they really made sure it was resolved.

Which solution did I use previously and why did I switch?

Growth – our biggest problem is spontaneous growth. We sign new customers and our processing requirement levels spike, and we needed to meet that demand.

How was the initial setup?

Very straightforward – we got them out of the box, racked them and they were good to go.

Which other solutions did I evaluate?

Oracle Sun Servers and IBM. Based on past experiences (we’ve used both, and were previously a mixed environment), they weren’t quite as stable as HP.

What other advice do I have?

It’s good, but the display ports are ill-designed.

We look for stability when choosing a new vendor. It’s extremely important to us. But, find a local partner to make sure that you make the right choice. I’m from Montreal, so I use ACCII, so build your order to fit your needs. Understand all the options available to you to fit your workload, not the other way around.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user251847 - PeerSpot reviewer
Chief Information Officer at Poder Judicial
Vendor
Due to the fact that our software is web-enabled for both internal and external users, we needed a powerful and simple to use solution.

What is most valuable?

It’s very powerful, so we can offer good services for our network. It offers a very reliable framework for our judicial needs. Hyper-V software gave us more capacity to consistently meet our judges' needs. I think the most valuable feature, from my end, is that HP is a strong platform on which to host our services. It has good life-cycle performance and it will work continuously. In general, it’s a very good machine.

How has it helped my organization?

We’ve got 30,000 lawyers connecting every day, and we needed to serve them in an efficient manner. This is done by managing their dockets well and automating the process in a streamlined manner. By allowing our lawyers to automate the process, we are able to better serve their needs.

What needs improvement?

We honestly don’t have any problems. It’s a well-built machine, and there are no problems with the servers.

What do I think about the stability of the solution?

It’s pretty stable. We are using the DL-380 line, and we have 14 servers that go into three racks for two data centers.

What do I think about the scalability of the solution?

It’s scalable, and it doesn’t take that much effort to do so. When you prioritize simplicity, it’s much easier to scale quickly and you don’t need to buy much more.

How are customer service and technical support?

It was never a big problem for us. When a part breaks, it doesn’t take long for us to replace the part. It was easy for us to switch in third-party servers temporarily while waiting for the spare part to arrive from HP, and it would work just fine.

Which solution did I use previously and why did I switch?

We were using Compac. In the public sector, when you buy, you do it through a public process. You can’t choose, you write the specifications of your needs, and then vendors offer their products. We do our buying through our RFP process.

How was the initial setup?

Very easy. It’s always an easy thing for us to install, as our staff has good knowledge.

Which other solutions did I evaluate?

We also looked at Dell and Lenovo. We always look at multiple vendors to compare pricing, which, for the public sector, is extremely important. With HP, the prices weren’t too different from other vendors, but for us it was the right choice when considering the total cost.

What other advice do I have?

We have a private-cloud data center, but we also host publicly for some customers. The software that we’re offering to our buyers is web-enabled for both internal and external users. So the servers needed to be powerful and simple to use.

For me, in the public sector, it was never that concerning for us to get the latest release of servers. Our users were satisfied with using older servers that served their needs just fine, and it saved us a lot of money as we didn’t have to pay the premium for the newest servers.

HP has been very good for us. I would recommend buying exactly what you need and the same line of the hardware to be consistent.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Vice President at a tech vendor with 51-200 employees
Reseller
Versatile with high performance. Not Cheap

Here is an upbeat informative video overview of the HP ProLiant DL360 Gen 9 rack server:

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at PORTGUARDIAN.COM SRL
Reseller
Top 5Leaderboard
A stable solution that needs improvement in performance
Pros and Cons
  • "I am impressed with the tool’s stability."
  • "I would like the solution to improve its storage and performance. Also, I would like to replicate data between on-premises and cloud in future versions."

What is most valuable?

I am impressed with the tool’s stability.

What needs improvement?

I would like the solution to improve its storage and performance. Also, I would like to replicate data between on-premises and cloud in future versions.

For how long have I used the solution?

I have been using the solution for 14 years.

What do I think about the stability of the solution?

I would rate the tool’s stability a ten out of ten. I never had any issues with its stability.

What do I think about the scalability of the solution?

We are not concerned about the tool's scalability since our systems get replaced after three to four years.

How was the initial setup?

I would rate the tool’s setup an eight out of ten.

What other advice do I have?

I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free HPE ProLiant DL Servers Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Buyer's Guide
Download our free HPE ProLiant DL Servers Report and get advice and tips from experienced pros sharing their opinions.