What is our primary use case?
The main use for the last order was for the applications and other items around an electronic fencing system.
What is most valuable?
The initial setup is very easy.
The solution scales well.
The pricing of the product is fair and not too expensive.
The product is very stable.
What needs improvement?
The solution is pretty complete, for what I have seen over the past three years. I can't recall if I've felt that any features were lacking within that time.
The technical support is pretty good, however, they could be a bit faster and more responsive.
For how long have I used the solution?
We've been using the solution for three years at this point.
What do I think about the stability of the solution?
The solution is quite stable. It's worked for two or three years with no downtime whatsoever. There aren't bugs or glitches. It doesn't crash or freeze. It's pretty reliable.
What do I think about the scalability of the solution?
We haven't had any issues with scaling over the time we've had the solution. If a company needs to scale, it should be able to do so relatively easily.
We have about 300 users that log into the system at any given time.
We plan to increase usage. We have to extend our electronic fencing system to our other sites, and we will likely purchase another product from ProLiant when that happens.
How are customer service and technical support?
There's another team for technical support. The technical support is very, very good and the experience in our organization has made us interested in buying more HP ProLiant. We're quite satisfied with the level of support they give to us.
Which solution did I use previously and why did I switch?
While the company hasn't used a different solution, I personally have experience with Dell. I generally prefer to use HP instead.
How was the initial setup?
The implementation is not complex at all. We find the initial setup to be quite straightforward.
The product was ordered and came complete and ready to go. It was basically plug and play, so that there really wasn't a deployment period per se. We just had to power it up and check the hardware. We put in the discs and had the spare parts on hand as well. They deliver it ready to go, so it's pretty fast.
We have five individuals that handle the implementation and maintenance. They are all engineers.
What's my experience with pricing, setup cost, and licensing?
I don't consider it an expensive product. We're quite happy with the pricing so far. It's reasonable.
What other advice do I have?
We're just customers. We don't have a business relationship with HP.
We're using the latest version of the solution. We purchased Gen 10 about a year or so ago.
I'd recommend the solution to other organizations.
Overall, I would rate the product at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.