PeerSpot user
Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees
Real User
Stable with an easy initial setup and good scalability
Pros and Cons
  • "The pricing of the product is fair and not too expensive."
  • "The technical support is pretty good, however, they could be a bit faster and more responsive."

What is our primary use case?

The main use for the last order was for the applications and other items around an electronic fencing system.

What is most valuable?

The initial setup is very easy.

The solution scales well.

The pricing of the product is fair and not too expensive.

The product is very stable.

What needs improvement?

The solution is pretty complete, for what I have seen over the past three years. I can't recall if I've felt that any features were lacking within that time.

The technical support is pretty good, however, they could be a bit faster and more responsive.

For how long have I used the solution?

We've been using the solution for three years at this point.

Buyer's Guide
HPE ProLiant DL Servers
March 2024
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What do I think about the stability of the solution?

The solution is quite stable. It's worked for two or three years with no downtime whatsoever. There aren't bugs or glitches. It doesn't crash or freeze. It's pretty reliable.

What do I think about the scalability of the solution?

We haven't had any issues with scaling over the time we've had the solution. If a company needs to scale, it should be able to do so relatively easily.

We have about 300 users that log into the system at any given time.

We plan to increase usage. We have to extend our electronic fencing system to our other sites, and we will likely purchase another product from ProLiant when that happens.

How are customer service and support?

There's another team for technical support. The technical support is very, very good and the experience in our organization has made us interested in buying more HP ProLiant. We're quite satisfied with the level of support they give to us.

Which solution did I use previously and why did I switch?

While the company hasn't used a different solution, I personally have experience with Dell. I generally prefer to use HP instead.

How was the initial setup?

The implementation is not complex at all. We find the initial setup to be quite straightforward.

The product was ordered and came complete and ready to go. It was basically plug and play, so that there really wasn't a deployment period per se. We just had to power it up and check the hardware. We put in the discs and had the spare parts on hand as well. They deliver it ready to go, so it's pretty fast.

We have five individuals that handle the implementation and maintenance. They are all engineers.

What's my experience with pricing, setup cost, and licensing?

I don't consider it an expensive product. We're quite happy with the pricing so far. It's reasonable.

What other advice do I have?

We're just customers. We don't have a business relationship with HP.

We're using the latest version of the solution. We purchased Gen 10 about a year or so ago.

I'd recommend the solution to other organizations.

Overall, I would rate the product at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Technology System Administrator at a energy/utilities company with 10,001+ employees
Reseller
Top 20
Stable with a straightforward setup and good performance
Pros and Cons
  • "The hardware is reliable."
  • "The solution should work to be more scalable."

What is our primary use case?

We primarily use it for our own servers. Basically, we use it for anything we need to have it for, including our servers, our appliances, and virtualization.

What is most valuable?

The solution has excellent management capabilities. The iLO is very good. It's got excellent stability and provides a solid performance.

The hardware is reliable.

To deploy one server takes less than a day. You don't need too many engineers.

What needs improvement?

The solution should work to be more scalable.

The pricing of the product needs to be better. Right now, it's quite costly.

For how long have I used the solution?

I've been using the solution for five or six years at this point. It's been a good amount of time.

What do I think about the scalability of the solution?

The scalability varies. However, you need to buy the size, and then you are stuck up to that level for the most part. Gen8 I wouldn't describe as scalable at all as you can't get Sparx for it. The solution is changing, however. Maybe in a few years, you will be able to. However, in general, the scalability is lacking.

We have 50,000 users and they all, in one way or another, use the servers.

We plan to continue to use the solution until its end-of-life.

How was the initial setup?

The initial setup is not overly complex. It's pretty straightforward.

To install one server, it takes less than a day. Most of the time there aren't any issues.

You don't need too many people to deploy the product, however, it depends on how many servers you are setting up. For a few servers, you need few engineers and no more than that.

What about the implementation team?

We installed the solution ourselves. We did not need a consultant or implementor to assist us. It was handled in-house.

What's my experience with pricing, setup cost, and licensing?

The hardware is expensive. It needs to be cheaper. If they could work on that a bit, it would be very helpful to customers.

What other advice do I have?

We use a mix of versions, mostly Gen8 and Gen10.

We've been quite satisfied with the solution overall. It's good hardware. I'd recommend it to organizations that mostly would be using Dell or HP servers.

I'd rate the solution, on a scale from one to ten, at an eight. We've been quite satisfied with the level of performance we get, and their general stability.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE ProLiant DL Servers
March 2024
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
Solutions Engineer at AmWINS Group, Inc.
Real User
The iLO is the biggest reason to buy ProLiant

What is most valuable?

The iLO. To me, its the differentiating factor of the ProLiant server and the biggest reason I'd choose to run them versus competitors. The iLO provides all the management features needed and is a consistent experience across all form factors, sizes and lines of ProLiant.

How has it helped my organization?

The Gen8 and Gen9 hardware provides agentless monitoring and management using the iLO, so we don't have to run agents and rely on software to get hardware alerts. These all come across directly from the iLO. OS level alerts still require agents, but all the basic hardware monitoring does not.

For how long have I used the solution?

These predate my time with the company. I've been with the company for 10 years and the ProLiant were several generations older, so I would say we had original generation one DL 380s, so it probably goes back at least 15 years.

What do I think about the stability of the solution?

Very few in recent models. Most any issues are resolved with firmware and driver updates from the HPE Service Pack for ProLiant, their cross-tested bundles. On top of this, HPE has done a lot of address issues for administrators. A couple of generations ago, with the Gen8 ProLiant debut, they hit twenty different improvements that I care about as an administrator. Predictive memory enables us to know when memory is going to fail. Instead of having a hard failure or a crash in the middle of the night, it's got predictive memory so it lets us know when not to pull a drive. So if we're wanting to pull a drive for a fail-back point or something, it's got a little indicator that says "Don't pull me right now". It's got an "X" mark on it, so I don't crash a system just trying to do something preventative, but there was a wealth of different things that they added into the systems that I can appreciate as an operations guy.All of that stuff came directly from feedback of customers like me and got integrated into the next product cycle, so I'm a huge ProLiant fan.

What do I think about the scalability of the solution?

No. You can scale-out with ProLiant, but each generation increases the memory and CPU capabilities exponentially, so from that perspective it's usually just a refresh cycle from scale discussion. But that is kind of how we approach it, is we need to increase capacity within inside of our VMware farms, we replace the hardware with a new generation, generally increase the amount of RAM and CPU configuration.

How is customer service and technical support?

7/10 - it can be hit or miss. We get better luck with our premium support levels. We have a named TAM for some of our systems, that works out well. Escalation managers are always good. There is good technical talent, it's just sometimes hidden by first level support. That can be difficult and frustrating at times, but over ten years working with them, I would say today it's probably a little better than when I first started. Actually, I would say it's probably improved a good bit since I first started working with them, but it's still got some room to go.

How was the initial setup?

They were dead simple. You rack them, power them on, then you can use Intelligent Provisioning to install and configure the system. They just make a lot of sense. It's easy.

What other advice do I have?

I think it's the best server you can possibly buy. I have recently had more exposure to Dell and Cisco products to compare with and I stand by the DL line as the best server and it is primarily because of iLO.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Service manager at a computer software company with 1-10 employees
Real User
Top 10
Scalable solution, but its customer support service needs improvement
Pros and Cons
  • "The solution's initial setup is straightforward."
  • "They should improve the solution's built-in quality."

What needs improvement?

They should improve the solution's built-in quality.

For how long have I used the solution?

We have been using the solution for two decades.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The solution is very much scalable. It is possible to deploy and merge more servers to it. But the scalability varies depending on the particular model requirements.

How are customer service and support?

The solution's customer support service needs improvement. The team responds immediately but could be more knowledgeable about various issues.

There are different warranty models available for technical support with the vendors. However, it affects the business workflow because the response gets scheduled according to the subscription plan.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution's initial setup is straightforward. We need to follow the basic steps.

What other advice do I have?

HP has come up with the GreenLake model. Wherein they set up private clouds using CapEx and OpEx models for customers. They also provide integration with other networking and security components.

I advise others to follow the basic instructions for deployment. Also, they should learn about the solution's framework and features while making a purchase decision. I rate the solution as a seven.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Assistant Vice President at a financial services firm with 1,001-5,000 employees
Real User
Performance ratio is good, but the processing speed needs to be improved
Pros and Cons
  • "It is a stable solution."
  • "They should build risc processors with high speed."

What is our primary use case?

We are using the solution for less critical services.

What needs improvement?

They should improve the speed of the solution's processor. A core banking service like ours needs faster processing for our central server. We have to run an extensive process half yearly. The solution takes more than 24 to 30 hours to complete it. Ideally, it should take six to seven hours. Our industry is growing daily with an increase in the number of customers. Thus, we plan to move to a solution with better processing speed.

They should build risc processors with high speed. Additionally, they should reduce the prices as it is a significant concern for developing countries such as us.

For how long have I used the solution?

We have been using the solution since the year 2012 or 2013.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

We have around 15-20 users of the solution in our organization.

How are customer service and support?

The solution's customer service is good.

What was our ROI?

The solution's ROI is worth it for mid-level services.

What's my experience with pricing, setup cost, and licensing?

The solution is not highly-priced, but it is more expensive than Dell.

What other advice do I have?

The solution has a good performance ratio. I rate the solution as a seven.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ayush-Jain - PeerSpot reviewer
Technical Consultant at Inflow Technologies
Real User
Top 5Leaderboard
High quality hardware, helpful support, and reliable
Pros and Cons
  • "The most valuable features of HPE ProLiant DL Servers are very high quality."
  • "The price of HPE ProLiant DL Servers could improve."

What is most valuable?

The most valuable features of HPE ProLiant DL Servers are very high quality.

What needs improvement?

The price of HPE ProLiant DL Servers could improve.

For how long have I used the solution?

I have been using HPE ProLiant DL Servers for approximately one and a half years.

What do I think about the stability of the solution?

I have found the HPE ProLiant DL Servers to be stable.

What do I think about the scalability of the solution?

HPE ProLiant DL Servers are scalable.

We have more than 50 clients using this solution.

How are customer service and support?

The support from HPE ProLiant DL Servers is very good, they are helpful.

What's my experience with pricing, setup cost, and licensing?

The price of HPE ProLiant DL Servers is reasonable, but because of covid and other factors, the price could be reduced. The license is paid annually.

What other advice do I have?

I would recommend this solution to others.

I rate HPE ProLiant DL Servers a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
System Administrator at a financial services firm with 10,001+ employees
Real User
Robust, easy to use, and user friendly
Pros and Cons
  • "The robustness of the design of the server is the most valuable. HP servers are easy to use and user-friendly. The server is not complicated, and it is easy to use ILO systems."
  • "In DL 500 systems, the flow of air is not good enough, and some components get overheated. IBM systems have better airflow and scalability. We have a data center that has limited physical space. Therefore, we need to maximize the processing or compute systems that we use. In HP servers, such as DL 500, there are only four processors, whereas IBM servers, such as SR 916, have eight processors. We don't get any support from HP because of our geographical location. We solve all problems ourselves by doing research on the internet. It would be good to get HP support."

What is most valuable?

The robustness of the design of the server is the most valuable. HP servers are easy to use and user-friendly. The server is not complicated, and it is easy to use ILO systems.

What needs improvement?

In DL 500 systems, the flow of air is not good enough, and some components get overheated. IBM systems have better airflow and scalability. 

We have a data center that has limited physical space. Therefore, we need to maximize the processing or compute systems that we use. In HP servers, such as DL 500, there are only four processors, whereas IBM servers, such as SR 916, have eight processors.

We don't get any support from HP because of our geographical location. We solve all problems ourselves by doing research on the internet. It would be good to get HP support.

For how long have I used the solution?

We have been using HP products for six or seven years. We use HP Proliant DL 300 family and DL 500 family and blade servers like Enclosure C7000.

What do I think about the stability of the solution?

It works fine for general use or specific use of most enterprises, but for mission-critical servers, I don't think it is the best fit.

What do I think about the scalability of the solution?

IBM systems have better scalability.

In our company, we have about 4,000 users. We also have a lot of outside users.

How are customer service and technical support?

We haven't had any technical support yet because our country is not in the technical support area.

Which solution did I use previously and why did I switch?

We have been using HP products from the beginning.

How was the initial setup?

In the latest versions, such as G9 or G10, we have a very user-friendly installation. It took about 30 minutes to 1 hour. RAID is easy to install, and so is the server, but in earlier products or versions, it was somehow challenging. 

What about the implementation team?

I deployed it myself. We have about six persons for the deployment and maintenance of the servers. They are system administrators for physical servers. For virtual environments, we have different teams to administer the use of our environment.

What's my experience with pricing, setup cost, and licensing?

We have ILO licenses. We use this feature.

What other advice do I have?

HPE ProLiant DL Servers are easy to use and suitable for mid-range users. HP has other products for enterprise users. I don't compare them with this family. We had the physical servers for all services, but now we are migrating to virtual servers using VMware.

I would rate HPE ProLiant DL Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user784062 - PeerSpot reviewer
Software Operations Engineer at Agfa Healthcare
Vendor
Stable and runs our software
Pros and Cons
    • "We'd like to see better processors, better Intel processors. That's the most important for us at this moment."
    • "It's scalable but we are switching to workstation for some software because the CPU speed isn't fast enough anymore."

    What is our primary use case?

    Our software is working on it, so it's very useful for our company. I'm not using it myself, but we are responsible for selling it together with our software.

    What needs improvement?

    We'd like to see better processors, better Intel processors. That's the most important for us at this moment.

    Also, the disappearance of the ML150 can be a problem. So we probably have to switch to the ML110, we don't know yet. Wa are also using the DL160, so it can be a problem. And that's why we may have to switch some of our products to a workstation.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    It's stable. We sometimes have problems, but globally it's working fine.

    What do I think about the scalability of the solution?

    It's scalable but we are switching to workstation for some software because the CPU speed isn't fast enough anymore. For some products we were already using workstations, but for some others we now need workstations for the clock speeds.

    How is customer service and technical support?

    We are OEM clients, so the support is very good. We have direct contact so support is good. We used to have 13 x 5, but now it's next business day.

    What other advice do I have?

    When we look to work with a vendor, we look for stability. That's the most important. What is very important is that the systems are delivered on time. At this moment, that's a big problem, because of the hurricane in Houston, probably.

    Also the team we're working with, because we have different countries that are ordering. It's on us to follow up on the deliveries.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
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