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reviewer1055319 - PeerSpot reviewer
Chief of Security and Research at a tech services company with 1-10 employees
Real User
Easy to configure and manage with good pricing
Pros and Cons
  • "It's a very simple solution to manage."
  • "Right now, we have two data centers that are a thousand kilometers apart. It would be nice to be able to string them together."

What is our primary use case?

We primarily use it to protect edge devices. We use it as a firewall.

What is most valuable?

It's a very simple solution to manage.

It's quite stable.

The scalability potential is good.

It's an easy solution to configure.  

The pricing is pretty good.

What needs improvement?

I'd like for it to be possible to cluster together data centers. Right now, we have two data centers that are a thousand kilometers apart. It would be nice to be able to string them together.

For how long have I used the solution?

I've been using the solution since 2005.

Buyer's Guide
Fortinet FortiGate-VM
August 2025
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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What do I think about the stability of the solution?

The solution is quite stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product is very scalable. If a company needs to expand it, it can do so.

The entire company ends up using the solution, and we have between 25,000 and 50,000 employees. We have about five offices and in each data center, we use Fortigate.

How are customer service and support?

Occasionally, if the partner cannot resolve the problem, you do have to work with some Fortigate techs. They are excellent and quite helpful. 

Which solution did I use previously and why did I switch?

I am working with Fortinet, Cisco, Palo Alto, and Forcepoint. I am using ASA from Cisco. It's very difficult to manage. Palo Alto is excellent, and the best in the market. Fortigate is right behind them. The central management is great.

How was the initial setup?

While the product is easy to configure, I cannot get into specifics in regards to the initial setup. It's handled by a partner. We pay them to do the setup.

The actual installation process is pretty quick. It might take about half a day or so. 

I'd rate the experience of setting up the solution at a five out of five. 

There are bout five people that can handle the maintenance of the product across our different data centers. They are all administrators. 

What about the implementation team?

Our partner sets up the solution for us. 

What was our ROI?

We've seen a decent ROI as it has helped us maintain a good level of security. I'd rate the ROI we've seen at a five out of five. 

What's my experience with pricing, setup cost, and licensing?

We tend to have a three-year contract with Fortigate. While I don't know the exact costs, my understanding is that it is less expensive than some other options. 

What other advice do I have?

I'm a customer and an end-user.

We use the on-premises version due to the fact that, in Algeria, we do not use cloud deployments. 

I'd advise potential new users that it's a good edge solution, and not necessarily the best for data centers.

I'm very happy with this product and would rate it at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1752144 - PeerSpot reviewer
Cyber Security Analyst at a tech services company with 501-1,000 employees
Real User
The firewall is excellent, but the load balancing is behind other competitors
Pros and Cons
  • "FortiGate-VM's firewall is excellent."
  • "FortiGate's application load balancing has to be improved. They need to improve a lot on the load balancing and RAF side. They are far behind Citrix in that regard."

What is most valuable?

FortiGate-VM's firewall is excellent. 

What needs improvement?

FortiGate's application load balancing has to be improved. They need to improve a lot on the load balancing and RAF side. They are far behind Citrix in that regard.

For how long have I used the solution?

I've been using FortiGate-VM for around three years. 

What do I think about the stability of the solution?

Yeah. It is stable. I don't say it's not a stable product.

What do I think about the scalability of the solution?

In terms of scalability, I'd rate it six out of 10.

What other advice do I have?

I rate FortiGate-VM six out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate-VM
August 2025
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,744 professionals have used our research since 2012.
reviewer1738989 - PeerSpot reviewer
Network Analyst at a manufacturing company with 1,001-5,000 employees
Real User
A complete solution with great features and good firewall capabilities
Pros and Cons
  • "The product can scale."
  • "The log settings and filters could use some improvement."

What is our primary use case?

We primarily use the solution for firewall purposes.

What is most valuable?

The firewall capabilities are great.

We like the EPS antivirus.

It's quite a complete solution. The features on offer are good.

We find the solution to be stable.

The product can scale.

What needs improvement?

We occasionally have issues when we are doing firmware updates.

The log settings and filters could use some improvement.

For how long have I used the solution?

I've been using the solution for ten years. It's been about a decade.

What do I think about the stability of the solution?

The stability is very good. There are no bugs. It's not glitchy. I can't recall it crashing or freezing. It offers pretty good performance. 

What do I think about the scalability of the solution?

We have found the scalability to be very good. If a company needs to expand it, it can do so.

We have about 500 users on the solution right now. 

How are customer service and support?

Technical support has been fine. We have no complaints. They are pretty helpful and responsive. 

Which solution did I use previously and why did I switch?

We only use Fortigate. We don't use any other solution.

How was the initial setup?

We only have one person for deployment and maintenance.

It took us only two days to deploy it with our desired configurations.

What about the implementation team?

I am able to set up the solution myself. We did have a reseller who assisted us as well.

What's my experience with pricing, setup cost, and licensing?

We currently have a three-year licensing agreement. There are standard features and you do not have to pay extra fees for extra add-ons.

What other advice do I have?

We are customers and end-users. We don't have a business relationship with Fortigate.

I would advise potential new users to check the compatibility of the UTM firewall, of the rules of your organization. It's not magic. It's hard work implementing that.

I'd rate the solution at a nine out of ten. We've been pretty happy with its capabilities.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: August 2025
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Buyer's Guide
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