PeerSpot user
Responsable de Ingenieria at a tech services company with 1-10 employees
Real User
It has allowed us to centralize every network service into one appliance
Pros and Cons
  • "The IPS module is my favorite because of the security advantage reached with a few clicks and its automatic updates."
  • "It has allowed us to centralize every network service into one appliance."
  • "We have experience stability issues, when the product sizing is wrong or on configuration errors."

How has it helped my organization?

It has allowed us to centralize every network service into one appliance, administrating all traffic going in and out of my company. Its given us only one point of monitoring and auditing, getting us visibility of all network traffic in an easy way. 

What is most valuable?

The UTM. In particular, the IPS module is my favorite because of the security advantage reached with a few clicks and its automatic updates.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Yes, we have experience stability issues, when the product sizing is wrong or on configuration errors.

Buyer's Guide
Fortinet FortiGate-VM
April 2024
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What do I think about the scalability of the solution?

Yes, we have experience scalability issues, but only when the product sizing is wrong.

How are customer service and support?

Technical support is good.

Which solution did I use previously and why did I switch?

We previously used mostly Cisco products. We changed because of support and feature costs.

How was the initial setup?

It is always complex when you migrate from a complex solution to another one.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution if you are migrating from an open source solution. 

If you are in a licensed solution, like Cisco or Palo Alto, it is cheaper. I do recommend using it with a license, because it is a security solution and it needs updates.

Which other solutions did I evaluate?

Cisco, Sophos, and SonicWall.

What other advice do I have?

I recommend it 100%. Go ahead and implement it.

We are implementers of Fortinet among other things (Cisco, Sophos, HPE Networking, VMware, EMC, Zimbra, etc.).

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Analyst at Comdados
Real User
Easy to deploy and the support is good
Pros and Cons
  • "The support is good. We don't have any issues with the technical support."
  • "It is difficult to size the VM in terms of machine resources, and for this reason, clients prefer the appliance."

What is our primary use case?

We work with the government and the customers do not want the VM solution, they prefer appliance solutions.

What is most valuable?

Compared to other appliances, the features are the same. 

The machine resources are the main difference.

What needs improvement?

It is difficult to size the VM in terms of machine resources, and for this reason, clients prefer the appliance.

How are customer service and technical support?

The support is good. We don't have any issues with the technical support. 

How was the initial setup?

The deployment is easy, there are no issues with the deployment of this solution.

We deploy on-premises and sometimes on a private cloud.

What's my experience with pricing, setup cost, and licensing?

The price could be lower. It's expensive.

What other advice do I have?

We like this solution.

I would rate Fortinet FortiGate-VM an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate-VM
April 2024
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
it_user592125 - PeerSpot reviewer
Platforms and Products Manager at a media company with 501-1,000 employees
Vendor
The traffic shaping feature is helpful to help control traffic
Pros and Cons
  • "It handles our current load with ease, and I think it can handle a bit more. It definitely can handle a lot more capacity than we currently use."
  • "The GUI could be improved."

What is our primary use case?

In our office, primarily everything goes through FortiGate. We expand that for all the firewall rooms that we have. We have features that link to FortiGate and from FortiGate on the shelf we ran the core cells. There is primary access to each of the devices and then we also use it between our offices. We use VPN tunnels in between offices. There are all of the typical settings within a firewall device: Protection, application control, and quality tracking.

How has it helped my organization?

There's routing and then there is control. For routing, there is quality. The security site has anti-virus and web filter applications. I'm used to all of them, so I wouldn't pick one or the other.

What is most valuable?

I like the traffic shaping feature. I find it helpful to be able to control the traffic.

What needs improvement?

The GUI could be improved. Furthermore, the unit we have could be modified because it's not that high of a torrent. 

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It is a very stable product.

What do I think about the scalability of the solution?

It is a scalable product. We source our current load with ease and I think it can handle a bit more. It definitely can handle a lot more capacity than what we currently use.

How is customer service and technical support?

We do not use the tech support. We have another source for tech support.

Which other solutions did I evaluate?

We also considered Sophos, Checkpoint, and Palo Alto. 

We do have Palo Alto at one of our smaller offices of about 60 people. We noticed that Palo Alto is a much more costly solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user378003 - PeerSpot reviewer
Information Technology
Vendor
All unauthorized traffic is filtered out
Pros and Cons
  • "​Initial setup was quite straightforward, as we can simply head to the required sections to apply the planned network.​"
  • "Improvements are needed for the responsive UI and JIT traffic reporting."

How has it helped my organization?

The improvement was felt in the traffic use. Without the firewall, there is unauthorized traffic coming in from the Internet. We can’t be sure whether it is legit traffic or something malicious. With this solution, all unauthorized traffic is filtered out.

What is most valuable?

The most valuable features are the firewall and security. They filter out unwanted connections.

What needs improvement?

We are using a product from eight years ago. I am sure there have been improvements in the newer versions. Improvements on the following are needed:

  1. Responsive UI
  2. JIT and detailed traffic reporting.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

There are no stability issues.

What do I think about the scalability of the solution?

We did scaled up quite well. We moved our locations from 10 to 20 people accessing it to 100s of people. It could handle the traffic load well enough.

How are customer service and technical support?

I have not requested tech support (all these years).

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Initial setup was quite straightforward, as we can simply head to the required sections to apply the planned network.

What's my experience with pricing, setup cost, and licensing?

I have yet to research a hardware replacement. If anything, I am the one that needs some advice!

Which other solutions did I evaluate?

I can't remember.

What other advice do I have?

This product surely will fit your basic needs at the very least. However, always match up the specifications of the products you will buy to your current and future needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Junior Network Engineer at a tech services company with 11-50 employees
Real User
Good technical support with an easy implementation process and good flexibility
Pros and Cons
  • "Technical support is very helpful."
  • "We have had some stability issues."

What is most valuable?

The product is quite flexible.

There seems to be a lot of very useful feature sets.

Technical support is very helpful.

We found the initial setup to be pretty straightforward for the most part.

What needs improvement?

We've had issues with integration. It hasn't gone well.

We have had some stability issues.

There are some instances where configurations can get complex.

For how long have I used the solution?

I've only really been dealing with the solution for the last six months. It hasn't been too long.

What do I think about the stability of the solution?

We've had some stability issues. The product could be more stable.

What do I think about the scalability of the solution?

We are not in production just yet, and therefore it would be hard to comment on scalability.

How are customer service and technical support?

Technical support has two tiers. Typically, if we need help, we have to reach out to Fortigate, who will direct us to help in Bangladesh. If we still need assistance, then it goes directly to Fortigate and they have engineers who can assist us.

We're largely pleased with the amount of assistance we receive. 

Which solution did I use previously and why did I switch?

I've only really used Cisco solutions in the past. I've only recently been introduced to Fortinet.

How was the initial setup?

The installation process is very easy with FortiGate VM. We can easily deploy it. That said, we did run into issues with some customer requirements and our engineers were forced to get involved. Occasionally, it takes too much time to configure certain aspects. However, a basic configuration is pretty easy.

What about the implementation team?

I didn't require any outside help in order to deploy and configure the solution. I didn't need the help of outside consultants, integrators, or Fortinet techs.

What's my experience with pricing, setup cost, and licensing?

Our clients tend to deal with the licensing aspects of the solution.

What other advice do I have?

We're partners of Fortinet.

We're using the latest version of the solution.

We have been using the solution while we have been waiting for the hard drive version of the solution, which has been delayed.

I would recommend the solution to other organizations. I'd rate the product eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user769731 - PeerSpot reviewer
Technology Management - Specialist with 501-1,000 employees
Real User
The pricing and licensing are not as expensive as its competitors
Pros and Cons
    • "We encountered scalability issues in IPSec Module. The tunnels freeze sometimes."

    How has it helped my organization?

    There have been no improvements. We would just use another device if this one did not exist.

    What is most valuable?

    None of them. It is a classic firewall, but better than the free versions.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    Yes, we encountered stability issues in IPSec Module. The tunnels freeze sometimes.

    What do I think about the scalability of the solution?

    Yes, we encountered scalability issues in IPSec Module. The tunnels freeze sometimes.

    How are customer service and technical support?

    I would give technical support a rating of a nine out of 10. 

    Which solution did I use previously and why did I switch?

    I used SonicWall, before they were sold to Dell. After Dell bought them, some issues came out.

    I used Check Point, which was terrible for me. You can do almost nothing without software. The web interface does nothing. I do not like solutions with many components. In Check Point, you need to use over three interface to dig up anything.

    I used Palo Alto 3020. It is a marvellous solution, but a bit expensive against its competitors. You can do everything in the web interface. There is no need for any installation (does not exist) and to manage it. It works quickly changing configuration and applying configuration. (Comparatively, FortiGate is fast in applying configuration.) You can easily rollback the previous configuration and backup configuration in Palo Alto. The firmware upgrade is like a baby's toy in Palo Alto.

    İt is not fast to rollback config in SonicWall.

    I used Untangle, pfSense, etc. However, there is no need to talk about them.

    What's my experience with pricing, setup cost, and licensing?

    The pricing and licensing are not as expensive as its competitors. This applies to SonicWall, too.

    Check Point and Palo Alto are very expensive solutions, because of the ownership and renewal costs.

    Which other solutions did I evaluate?

    I evaluated different options before choosing FortiGate. It has four separate modules which give fast reactions when it is analysing. It has an app ID and user ID option, which are the most important.

    What other advice do I have?

    Be aware of your own requirements.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user680427 - PeerSpot reviewer
    BETHEL SCIENCE AND MATH CONTENT COACH with 51-200 employees
    Real User
    Technical support has been super responsive and dedicated to getting any challenges resolved
    Pros and Cons
    • "Use of this product does not require daily interactions."
    • "Operations have been flawless."
    • "Technical support has been super responsive and dedicated to getting any challenges resolved."
    • "There were challenges during setup, and many of them were self-inflicted."

    How has it helped my organization?

    Use of this product does not require daily interactions, like our previous firewall service option.

    What is most valuable?

    Simplicity of daily operations would be my favorite facet of this gem.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    No issues. Operations have been flawless, so far.

    What do I think about the scalability of the solution?

    No issues noted.

    How are customer service and technical support?

    Technical support has been super responsive and dedicated to getting any challenges resolved.

    Which solution did I use previously and why did I switch?

    We had a previous solution and switched due to a corporate decision to eliminate some subscription fees.

    How was the initial setup?

    This product was nearly plug and play. There are some tables and rules to make custom decisions based on our daily workloads and philosophy as an educational setting.

    What's my experience with pricing, setup cost, and licensing?

    I was not involved in that aspect. Therefore, I cannot provide information along these lines.

    Which other solutions did I evaluate?

    I was not involved in the corporate decision-making.

    What other advice do I have?

    Draw out a plan of what traffic to unconditionally allow (whitelist) and what traffic to restrict under what conditions, before you even unwrap the box.

    It has taken me a little while to gain confidence in this product, but I am there now. There were challenges during setup, and many of them were self-inflicted.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Cyber Security Analyst at a tech services company with 501-1,000 employees
    Real User
    The firewall is excellent, but the load balancing is behind other competitors
    Pros and Cons
    • "FortiGate-VM's firewall is excellent."
    • "FortiGate's application load balancing has to be improved. They need to improve a lot on the load balancing and RAF side. They are far behind Citrix in that regard."

    What is most valuable?

    FortiGate-VM's firewall is excellent. 

    What needs improvement?

    FortiGate's application load balancing has to be improved. They need to improve a lot on the load balancing and RAF side. They are far behind Citrix in that regard.

    For how long have I used the solution?

    I've been using FortiGate-VM for around three years. 

    What do I think about the stability of the solution?

    Yeah. It is stable. I don't say it's not a stable product.

    What do I think about the scalability of the solution?

    In terms of scalability, I'd rate it six out of 10.

    What other advice do I have?

    I rate FortiGate-VM six out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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    Updated: April 2024
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    Buyer's Guide
    Download our free Fortinet FortiGate-VM Report and get advice and tips from experienced pros sharing their opinions.