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General Manager IT at a retailer with 1,001-5,000 employees
Real User
Feb 22, 2023
Useful two way authentication, reliable, and secure VPN
Pros and Cons
  • "The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure."
  • "The features of Fortinet FortiClient could be improved."

What is our primary use case?

We use Fortinet FortiClient to secure our connection when our team works in different locations worldwide. We needed dual authentication for our user verification. 

What is most valuable?

The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure.

What needs improvement?

The features of Fortinet FortiClient could be improved.

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately two years.

Buyer's Guide
Fortinet FortiClient
January 2026
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What do I think about the stability of the solution?

I rate the scalability of Fortinet FortiClient a nine out of ten.

What do I think about the scalability of the solution?

We have approximately 34 licenses being used in our company.

How are customer service and support?

I have received a high level of support.

I rate the support of Fortinet FortiClient a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Fortinet FortiClient is simple. 

What was our ROI?

The solution is set up on many servers and it has been working very well.

I rate the stability of Fortinet FortiClient a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive. We need more discounted rates in Pakistan. The price of the solution could be reduced to be more affordable for the solution.

I rate the price of Fortinet FortiClient a nine out of ten.

What other advice do I have?

I recommend this solution to others because it is simple and secure, we depend on it.

I rate Fortinet FortiClient a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Network Engineer at a tech vendor with 11-50 employees
Consultant
Top 20
Sep 29, 2022
Helpful support, good reliability, and offers great VPN capabilities
Pros and Cons
  • "It's very stable."
  • "We'd like to see a deployment wizard to help implementation become streamlined."

What is our primary use case?

We primarily use the solution for the VPN.

What is most valuable?

The VPN capabilities are good. 

It's very stable. 

It can scale well.

Techical support has been helpful.

What needs improvement?

We'd like to have a guided config process. We'd like it so that, when you want to configure something or allow new segments or servers, you launch a wizard, which will guide you on how to configure it.

We'd also like to see a deployment wizard to help implementation become streamlined. 

For how long have I used the solution?

I've used the solution for four years. 

What do I think about the stability of the solution?

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. I'd rate the stability five out of five. 

What do I think about the scalability of the solution?

We have about 300 people using the solution right now. 

The scaling is pretty good. I would rate it four out of five in terms of its scaling capabilities. 

How are customer service and support?

I've had a positive experience with technical support. They are very good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution. 

How was the initial setup?

I was in the company when they were refreshing the hardware. I handled the setup. It's not very straightforward in that there are many steps involved. You have to define the separate routing and then deal with the portal for separate applications, and then have a policy for that. It took one or two days to do the deployment. 

We only need two people to maintain the solution internally. 

What about the implementation team?

We had the help of a consultant, a reseller. 

Which other solutions did I evaluate?

We may have compared this solution to Check Point. We found Fortinet to be simpler and had better compatibility.

What other advice do I have?

We are customers and end-users. 

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiClient
January 2026
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,853 professionals have used our research since 2012.
System Engineer at a non-tech company with 51-200 employees
Reseller
Sep 12, 2022
Reliable, easy enough to set up, and is easy to use
Pros and Cons
  • "It's got a very friendly user interface."
  • "We would like Fortinet to add the function or the possibility to use all FortiClient features for free."

What is our primary use case?

I need the FortiClient to connect to the remote sites as I'm a network engineer. With FortiClient, I'm setting the network devices on the remote sites.

In general, it's only used for VPN. I don't use all the functionality and features of FortiClient. I know that it has more features such as endpoint control and secure endpoint modules, however, if anything, I'm using the VPN module only.

What is most valuable?

In my opinion, it's easy to use. It's got a very friendly user interface. The GUI is great. I can see my actual list of VPN connections. There's a feature to save the login password to set the type of the VPN (like IPsec VPN, SSL VPN, and so on). It's enough for me in terms of features.

It is stable. 

What needs improvement?

We would like Fortinet to add the function or the possibility to use all FortiClient features for free.

It has enough features in general for our usage requirements. It doesn't need anything more. 

For how long have I used the solution?

I've used the solution for more than two years.

What do I think about the stability of the solution?

The solution is stable and reliable. I would rate it a five out of five. There are no bugs or glitches. It doesn't crash. It doesn't freeze. 

What do I think about the scalability of the solution?

We don't need to scale the solution. 

In my company, we have other network engineers who also are connecting to the remote site using the FortiClient VPN. There are three people using it directly.

We've never explored increasing usage. 

How are customer service and support?

I've only connected with local Fortinet engineers. I haven't directly reached out to Fortinet's engineers at its central location. We don't really ask for or need assistance.

Which solution did I use previously and why did I switch?

I've previously used Palo Alto.

How was the initial setup?

Two people participated in the deployment and three people handle any daily work and maintenance. 

We are network engineers and found the process to be very simple and straightforward. 

I can't recall how long it took to have everything set up and deployed. It wasn't that long. 

What about the implementation team?

We handled the deployment ourselves. 

All of us are very skilled in deploying. Some of us also have the certificate for NSE 4.

What's my experience with pricing, setup cost, and licensing?

Our company isn't planning to buy the full version as it's not needed now.

What other advice do I have?

We are resellers of Fortinet products. However, we've only resold FortiGate products, not FortiClient. 

The FortiClient VPN is deployed on the machines in Windows. I'm not sure which version we're using. 

I'd rate the solution ten out of ten. So far, everything has been good. It's a great way to connect remotely; people should use it for that. I'd recommend people use it. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Software Analyst at a computer software company with 5,001-10,000 employees
Real User
Top 20
Sep 5, 2022
A very stable solution with room for expansion in its functionality
Pros and Cons
  • "The setup for FortiClient is really straightforward."
  • "As far as I can tell, the solution only has one single function, so they could expand its functionality."

What is our primary use case?

We use the solution internally when we need to access something on the network and we are not at the office.

What needs improvement?

As far as I can tell, the solution only has one single function, so they could expand its functionality.

For how long have I used the solution?

My company has been using FortiClient for the last few years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

There are currently about 800-900 employees using this solution at my company. 

Which solution did I use previously and why did I switch?

Previously we just used a normal built-in Windows Defender and McAfee, but we don't use them anymore.

How was the initial setup?

The setup for FortiClient is really straightforward. 

What about the implementation team?

We implemented it in-house and it only took a few minutes. 

What other advice do I have?

The product works fine and I have never had any problems with it. 

I would rate this solution as an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AICARDO Sylvain - PeerSpot reviewer
System Engeneer at a tech services company with 51-200 employees
Real User
Jul 24, 2022
Easy to use, simple configuration, but stable need improvement
Pros and Cons
  • "The most valuable features of Fortinet FortiClient are ease of use and simple configuration."
  • "Fortinet FortiClient could improve the connection because sometimes it drops."

What is our primary use case?

I use Fortinet FortiClient to protect my connection to my company. It is a VPN.

What is most valuable?

The most valuable features of Fortinet FortiClient are ease of use and simple configuration.

What needs improvement?

Fortinet FortiClient could improve the connection because sometimes it drops.

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately one year.

What do I think about the stability of the solution?

Fortinet FortiClient could improve the stability.

What do I think about the scalability of the solution?

We have approximately 800 people using Fortinet FrotiClient in my company.

How are customer service and support?

I have not used the support from Fortinet FortiClient.

Which solution did I use previously and why did I switch?

I previously used Pulse Connect Secure and it was more stable than Fortinet FortiClient.

What other advice do I have?

I rate Fortinet FortiClient a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alessandro Povero - PeerSpot reviewer
Systems Engineering Specialist at a aerospace/defense firm with 501-1,000 employees
Real User
Jun 16, 2022
Fast and safe security solution
Pros and Cons
  • "FortiClient's most valuable features are that it's fast and safe."
  • "We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one."

What is our primary use case?

I use FortiClient to connect my home office to the company.

What is most valuable?

FortiClient's most valuable features are that it's fast and safe.

What needs improvement?

We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one.

For how long have I used the solution?

I've been using Fortinet FortiClient for four to five years.

Which solution did I use previously and why did I switch?

Previously, I used Check Point but switched to FortiClient as it's much cheaper.

How was the initial setup?

The initial setup was easy.

What other advice do I have?

I would give FortiClient a rating of nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Security Analyst at a healthcare company with 11-50 employees
Real User
Jun 12, 2022
Easy to use, straightforward setup and scalable with VeloCloud integration
Pros and Cons
  • "The EMS server gives us good control and central management."
  • "The reports could be easier to set up."

What is our primary use case?

We primarily use FortiClient for our VPN access.

How has it helped my organization?

We were on the free version before, then transitioned to the EMS server. Now that we transitioned to that, it's been extremely helpful.

What is most valuable?

The EMS server gives us good control and central management. The product is easy to use. Integration with VeloCloud allows immediate deployment, rather than having to wait six months for a piece of hardware. 

What needs improvement?

The reports could be easier to set up.

For how long have I used the solution?

We've used it for five or six years.

What do I think about the stability of the solution?

The solution has been stable. It's been good.

What do I think about the scalability of the solution?

Yes, it's scalable.

How are customer service and support?

I had to call them to figure out how I was going to transition from the old unmanaged client, and we had to push out the new managed client. I reached out to them about how we were going to attack that, and they were good. Their engineers really know their product well.


How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We have a network engineer, so he's the one who deals with Fortinet.

What other advice do I have?

I would rate Fortinet FortiClient an eight out of ten. It's so easy to use. I just wish the reports were a little easier to use.

We are going through a growth spurt, buying up many little offices. FortiClient integrated with VeloCloud allows us to convert them fast, and that's our end game.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Specialist at a computer software company with 11-50 employees
Real User
Apr 14, 2022
User friendly with an easy initial setup and good reliability
Pros and Cons
  • "It is a scalable product."
  • "They have an EDR feature for end protection detection and response, and this is actually with an add-on subscription, which is charged separately. What I would like to see is this included with the base cost."

What is our primary use case?

We primarily use the solution for remote access.

What is most valuable?

It's very easy to use. It's nice and much easier to use than other solutions we've seen in action.

The initial setup is simple.

It is a scalable product.

The stability is great.

What needs improvement?

The EDR feature to be included in the basic license.

What do I think about the stability of the solution?

The stability is good. We have never experienced an outage.

What do I think about the scalability of the solution?

I have seen it working before COVID and during COVID. It has scaled up quite easily. There's no problem with expanding it.

Right now, I'm in a small company and there are 50 users. Previously, a year ago, I was in a bigger organization with 300 users that were using FortiClient.

How are customer service and support?

I haven't had any incident or any interaction with the technical support service.

Which solution did I use previously and why did I switch?

I've used other solutions in the past. One main difference is it is light, so it consumes minimum resources. The user does not understand the difference in the performance of the endpoint of the laptop or the PC. 

How was the initial setup?

It's easy to implement. I'd rate it at a five out of five in terms of ease of execution.

What about the implementation team?

We handle the implementations in-house. We do not need any integrators or consultants to assist us. 

What other advice do I have?

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. PARTNER
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.