Our customers choose the FortiClient as a solution for endpoint security because 90% of them are already using FortiGate as a firewall. FortiClient is interoperable with Fortinet firewalls, so, for them, installation and implementation are easy.
Security Team Lead at Comtrade Group
Reports offer everything in one place to tell you what's happening on the network
Pros and Cons
- "The initial setup is easy. Our clients use the FortiClient EMS, which is the central console for installing FortiClient. It is easy and very user friendly."
- "With Fortinet, some clients have to wait two to four days for a response. That is the biggest complaint from end customer about Fortinet's technical support."
What is our primary use case?
What is most valuable?
The most useful features are the reports that come from the end user's machines and devices. You have everything in one place to tell you what's happening on the network.
It's a unique system and they have unique technical support. If something is wrong with a firewall or FortiClient, the client does not need to call different vendors. Fortinet has only one vendor and one technical support team.
On the other hand, it's easy for the system administrators to use.
What needs improvement?
Fortinet should support older Windows versions. Their competitor, Kaspersky, has an embedded security solution that covers HP and the oldest version of Windows, those before Windows 10 or Windows Vista.
In Eastern Europe, for example, there are a lot of companies that are still using Windows XP on their machines. Their machines, therefore, cannot be properly protected by FortiClient and they can easily end up with a Trojan horse in their system. Basically, anybody can jump into their network through these machines that are not covered and properly secured.
For how long have I used the solution?
I have been using this solution since the beginning.
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What do I think about the stability of the solution?
FortiClient is a stable solution.
What do I think about the scalability of the solution?
It is scalable. However, the scalability depends on a variety of factors.
How are customer service and support?
We have had a few clients complain about Fortinet's tech support because it is not as big as Cisco's. However, Cisco is the biggest company on the market for these kinds of products. They have extensive tech support and they can get back to clients quickly.
With Fortinet, some clients have to wait two to four days for a response. That is the biggest complaint from end customers about Fortinet's technical support.
How was the initial setup?
The initial setup is easy. Our clients use the FortiClient EMS, which is the central console for installing FortiClient. It is easy and very user friendly.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable if you compare it to some other vendors. Of course, you can always get an additional discount from the Fortinet channel and account managers. You can also shop around with different vendors to see who will give you a better price.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor

Senior Network Specialist & Project Manager at Elmec Informatica Spa
Offers excellent scalability and flexible licensing options
Pros and Cons
- "What I find valuable in FortiClient is its patch management capabilities, allowing remote updates efficiently."
- "One area for improvement in FortiClient is the speed of connectivity."
What is our primary use case?
I use Fortinet FortiClient across various scenarios to enhance security.
What is most valuable?
What I find valuable in FortiClient is its patch management capabilities, allowing remote updates efficiently. Additionally, the integration with FortiNAC and FortiGate servers is advantageous for a holistic security approach. The suite's ability to log and report information is user-friendly and effective.
What needs improvement?
One area for improvement in FortiClient is the speed of connectivity.
For how long have I used the solution?
I have been using Fortinet FortiClient for ten years.
What do I think about the scalability of the solution?
Fortinet FortiClient is highly scalable. It can easily handle a significant increase in users, and the scalability is practically seamless. In my company, we currently have around 10,000 users.
How was the initial setup?
Setting up Fortinet FortiClient is straightforward and user-friendly. The app is easily accessible online, and configuring it is a breeze. For enterprise use, FortiManager streamlines infrastructure management with intuitive blade screens. Deployment involves parallel migration, allowing testing of functionalities before a full transition. The process is efficient, and even for firewall installations, it is manageable with minimal disruption.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiClient offers a free version, especially if you only need the VPN service. However, licenses are required for additional features. If you want to use endpoint services for network perimeter control or implement OTP, there are specific licenses for those. The free solution covers basic needs, while licenses are needed for advanced functionalities.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Fortinet FortiClient
October 2025

Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
871,469 professionals have used our research since 2012.
Security architect at ASD
Easy to configure and access in a work from home setup
Pros and Cons
- "I find it very easy to configure and also very stable."
- "An area of improvement could be better integration with the active directory. I did not find it easy to configure."
What is our primary use case?
It's useful to permit users working from home to connect to the internal infrastructure, sort of as an on-prem resource, in a secure way.
What is most valuable?
I find it very easy to configure and also very stable. It integrates well with Windows 10.
What needs improvement?
An area of improvement could be better integration with the active directory. I did not find it easy to configure.
For how long have I used the solution?
I worked with different versions of Fortinet for two years, specifically in 2019 and 2020. I used it to configure the server part of the FortiClient.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It's not very scalable. We don't have a lot of availability. We only have one gateway and the clients connect to it.
It depends on the product you buy based on the performance, but you can start from 200 and above.
How are customer service and support?
The customer service and support are good. Although, the only point I don't like is that they take too much time to escalate the case. You have to do a lot of things yourself, even if it's something that needs their attention, so it's quite difficult to escalate it a little bit.
How was the initial setup?
The initial setup is quite easy. It's not so much about the technical staff as it is about the initial configuration on the firewall side. This includes setting up certificates for secure connections and creating groups for users. It requires understanding what is needed for each group and user and then configuring it accordingly. If it's a new deployment, it's quite easy. However, it could be more difficult if you need to replicate it from other systems.
What about the implementation team?
The deployment process involved several steps to ensure the solution was properly configured and accessible.
First of all, we had to configure the company's firewall to ensure it was deployed correctly. Then we had to configure the interface to connect to the system, set up certificate group user policies, and configure all the necessary steps. After that, we had to install FortiClient and configure it correctly to ensure the resources were accessible.
The deployment process took around two weeks to complete, but that was because we had to ensure everything was configured correctly and tested thoroughly before it could be fully implemented.
What's my experience with pricing, setup cost, and licensing?
There are no licensing fees for the VPN.
What other advice do I have?
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager IT at Chase Up
Useful two way authentication, reliable, and secure VPN
Pros and Cons
- "The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure."
- "The features of Fortinet FortiClient could be improved."
What is our primary use case?
We use Fortinet FortiClient to secure our connection when our team works in different locations worldwide. We needed dual authentication for our user verification.
What is most valuable?
The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure.
What needs improvement?
The features of Fortinet FortiClient could be improved.
For how long have I used the solution?
I have been using Fortinet FortiClient for approximately two years.
What do I think about the stability of the solution?
I rate the scalability of Fortinet FortiClient a nine out of ten.
What do I think about the scalability of the solution?
We have approximately 34 licenses being used in our company.
How are customer service and support?
I have received a high level of support.
I rate the support of Fortinet FortiClient a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Fortinet FortiClient is simple.
What was our ROI?
The solution is set up on many servers and it has been working very well.
I rate the stability of Fortinet FortiClient a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The solution is not expensive. We need more discounted rates in Pakistan. The price of the solution could be reduced to be more affordable for the solution.
I rate the price of Fortinet FortiClient a nine out of ten.
What other advice do I have?
I recommend this solution to others because it is simple and secure, we depend on it.
I rate Fortinet FortiClient a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Network Engineer at a tech vendor with 11-50 employees
Helpful support, good reliability, and offers great VPN capabilities
Pros and Cons
- "It's very stable."
- "We'd like to see a deployment wizard to help implementation become streamlined."
What is our primary use case?
We primarily use the solution for the VPN.
What is most valuable?
The VPN capabilities are good.
It's very stable.
It can scale well.
Techical support has been helpful.
What needs improvement?
We'd like to have a guided config process. We'd like it so that, when you want to configure something or allow new segments or servers, you launch a wizard, which will guide you on how to configure it.
We'd also like to see a deployment wizard to help implementation become streamlined.
For how long have I used the solution?
I've used the solution for four years.
What do I think about the stability of the solution?
The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. I'd rate the stability five out of five.
What do I think about the scalability of the solution?
We have about 300 people using the solution right now.
The scaling is pretty good. I would rate it four out of five in terms of its scaling capabilities.
How are customer service and support?
I've had a positive experience with technical support. They are very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
I was in the company when they were refreshing the hardware. I handled the setup. It's not very straightforward in that there are many steps involved. You have to define the separate routing and then deal with the portal for separate applications, and then have a policy for that. It took one or two days to do the deployment.
We only need two people to maintain the solution internally.
What about the implementation team?
We had the help of a consultant, a reseller.
Which other solutions did I evaluate?
We may have compared this solution to Check Point. We found Fortinet to be simpler and had better compatibility.
What other advice do I have?
We are customers and end-users.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Analyst at Altron
A very stable solution with room for expansion in its functionality
Pros and Cons
- "The setup for FortiClient is really straightforward."
- "As far as I can tell, the solution only has one single function, so they could expand its functionality."
What is our primary use case?
We use the solution internally when we need to access something on the network and we are not at the office.
What needs improvement?
As far as I can tell, the solution only has one single function, so they could expand its functionality.
For how long have I used the solution?
My company has been using FortiClient for the last few years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
There are currently about 800-900 employees using this solution at my company.
Which solution did I use previously and why did I switch?
Previously we just used a normal built-in Windows Defender and McAfee, but we don't use them anymore.
How was the initial setup?
The setup for FortiClient is really straightforward.
What about the implementation team?
We implemented it in-house and it only took a few minutes.
What other advice do I have?
The product works fine and I have never had any problems with it.
I would rate this solution as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engeneer at Inatum
Easy to use, simple configuration, but stable need improvement
Pros and Cons
- "The most valuable features of Fortinet FortiClient are ease of use and simple configuration."
- "Fortinet FortiClient could improve the connection because sometimes it drops."
What is our primary use case?
I use Fortinet FortiClient to protect my connection to my company. It is a VPN.
What is most valuable?
The most valuable features of Fortinet FortiClient are ease of use and simple configuration.
What needs improvement?
Fortinet FortiClient could improve the connection because sometimes it drops.
For how long have I used the solution?
I have been using Fortinet FortiClient for approximately one year.
What do I think about the stability of the solution?
Fortinet FortiClient could improve the stability.
What do I think about the scalability of the solution?
We have approximately 800 people using Fortinet FrotiClient in my company.
How are customer service and support?
I have not used the support from Fortinet FortiClient.
Which solution did I use previously and why did I switch?
I previously used Pulse Connect Secure and it was more stable than Fortinet FortiClient.
What other advice do I have?
I rate Fortinet FortiClient a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineering Specialist at ATECH – NEGÓCIOS EM TECNOLOGIA S/A
Fast and safe security solution
Pros and Cons
- "FortiClient's most valuable features are that it's fast and safe."
- "We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one."
What is our primary use case?
I use FortiClient to connect my home office to the company.
What is most valuable?
FortiClient's most valuable features are that it's fast and safe.
What needs improvement?
We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one.
For how long have I used the solution?
I've been using Fortinet FortiClient for four to five years.
Which solution did I use previously and why did I switch?
Previously, I used Check Point but switched to FortiClient as it's much cheaper.
How was the initial setup?
The initial setup was easy.
What other advice do I have?
I would give FortiClient a rating of nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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