I use Fortinet FortiClient for a VPN, endpoint protection, and remote access services.
Systems Administrator at a international affairs institute with 201-500 employees
Stable, scalable, and good functionality
Pros and Cons
- "Overall Fortinet FortiClient has good functionality."
- "We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit."
What is our primary use case?
What is most valuable?
Overall Fortinet FortiClient has good functionality.
What needs improvement?
We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit.
For how long have I used the solution?
I have been using Fortinet FortiClient for approximately two years.
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found Fortinet FortiClient to be scalable.
How are customer service and support?
After everything was implemented, we did not use technical support. We have not needed the support.
How was the initial setup?
The setup takes someone with more experience than I have a while, I imagine it is difficult.
What other advice do I have?
My advice to those wanting to implement this solution is they have to build the infrastructure for Fortinet rather than only do the endpoint by itself. Use the other Fortinet offerings together if you want to benefit the most.
I rate Fortinet FortiClient a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a comms service provider with 201-500 employees
Easy to scale, reliable, simple to install, and has a good VPN connection
Pros and Cons
- "The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful."
- "It would be extremely useful to have an automatic updating feature."
What is our primary use case?
We primarily use Fortinet FortiClient for their VPN, which provides us with a secure connection and allows people to work from home.
What is most valuable?
The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful. It also reduces the amount of traffic that we use here. When they connect to the internet, they go directly there.
What needs improvement?
It would be extremely useful to have an automatic updating feature.
For how long have I used the solution?
I have been using Fortinet FortiClient for two years.
We are using version 6.4.
What do I think about the stability of the solution?
Fortinet FortiClient is very stable.
What do I think about the scalability of the solution?
We are not a large company which made it easy install to everyone. It was easy to scale.
How are customer service and support?
I have not contacted technical support, and I do not believe there has ever been a discussion about technical support.
How was the initial setup?
The initial setup is straightforward. it was quite simple.
What other advice do I have?
It's a good online solution.
We are using it less now that we're almost back in the office. I don't think there was anything we missed while using it.
It's a very good product, I would rate Fortinet FortiClient a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiClient
January 2026
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,853 professionals have used our research since 2012.
Chief Executive Officer at a tech services company with 1-10 employees
Good support and great stability for secure VPN connectivity
Pros and Cons
- "The solution offers great stability."
- "The solution should have faster turnaround when it comes to new technology."
What is our primary use case?
We use the solution for operational technology and remote maintenance and monitoring.
What is most valuable?
Our typical customer is interested in VPN extension and a zero trust process.
What needs improvement?
The solution should have faster turnaround when it comes to new technology. I'm speaking of next generation technology. For instance, they have a laboratory for investigating new technologies and I work with them towards the goal of releasing these to the industry a bit faster to allow us to start planning.
For how long have I used the solution?
I have been working with Fortinet FortiClient for around two years.
What do I think about the stability of the solution?
The solution offers great stability. Of course, the way we're connecting it relies on the network, but they offer other solutions to help with the stability besides the Network.
What do I think about the scalability of the solution?
The solution can be scaled to Class A.
How are customer service and support?
Their support is very good. I actually had a briefing with them today concerning a very large government project that I'm working on and feel their technical support to be very good.
How was the initial setup?
I would say that the setup and initiation of all the VPN types is pretty simple. The setup depends on what the solution is. They have straightforward solutions for which they had to test a lot of support for matching purposes.
What's my experience with pricing, setup cost, and licensing?
The licensing fee varies with what one is trying to accomplish. It can range from being free to costing several hundred thousand dollars per year.
What other advice do I have?
For one looking for a secure virtual private network that maintains connectivity and has future development for next generations of VPN, the solution is a good place to start.
I rate Fortinet FortiClient as a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Presales Manager at a tech services company with 11-50 employees
Very solid and stable with good basic features
Pros and Cons
- "This is a solid and stable solution."
- "The documentation could be improved."
What is our primary use case?
We supply FortiClient to our customers. In Croatian terms, we supply mid-size companies although in European terms they are probably relatively small organizations. We are partners with Fortinet and I'm the pre-sales manager.
What is most valuable?
We use the basic features and they work well. Our customers are generally looking for a solution that works well and they get it with FortiClient.
What needs improvement?
The documentation of this product could be improved.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The solution is stable, we currently have about 100 people using it.
Which solution did I use previously and why did I switch?
We previously worked with Cisco AnyConnect and before that, with Microsoft, all the PPTP. But that was a long time ago.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
If you ask our customers, they would always want the price to be lower, but I think it's reasonable.
What other advice do I have?
As with every significant installation, you have to plan well and be aware of your needs. A part of that is checking which features are supported and which are not supported.
I rate the solution nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Network Engineer at a tech services company with 1-10 employees
Comprehensive and easy to use
Pros and Cons
- "What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward."
- "I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year."
What is our primary use case?
I'm a system integrator. We're primarily a Cisco shop, but we've been diversifying in recent years.
What is most valuable?
What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward.
What needs improvement?
I'd like the ability to specify when EMS is controlling the client and when it's not because you would have a lot more options were it not for the client. As it stands, you need to edit the XML file on EMS to get those options.
I also think Fortinet could improve the VPN. It's good, but Cisco AnyConnect is a bit better. Fortinet could add split tunneling for the routes, like AnyConnect. Currently, you have to go into the command prompt and then print the route. So someone who's not that knowledgeable of the product will not know how to do it. Fortinet could maybe include some more next-gen AV stuff, but I think that's going to be integrated into the new packages we've got.
For how long have I used the solution?
I've been using FortiClient for more than a year now.
What do I think about the stability of the solution?
I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year. It would bug out while auto-upgrading on this specific version. So, that would be an obvious thing. And bug tracking is bad. FortiClient gives you an internal message that says the bug has been reported, but I cannot find it anywhere online.
How are customer service and support?
Tech support is one of FortiClient's worst areas. Fortinet's firewall support was much faster and better, I would say. Support for FortiClient isn't bad per se, but it takes you a long time for your ticket to get answered and escalated to a higher level of support, like an actual engineer. Unfortunately, FortiClient's support is based on the West Coast of the United States, so that means that I'm going to get a ticket reply at maybe 4:00 a.m. and then have to wait another day.
How was the initial setup?
Setting up Fortinet was quite easy. I would say it took around two hours.
What's my experience with pricing, setup cost, and licensing?
FortiClient is much cheaper than endpoint protection systems made by Cisco and other companies. Pricing is especially important in Bosnia. We were deploying Cisco M, but not too many companies can afford that.
What other advice do I have?
I would give it eight out of 10 with the VPN. Without the VPN, I would maybe rate it a seven. One of the main selling points is that it integrates all that stuff together.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Co-founder at a tech services company with 1-10 employees
Straightforward installation, scalable, and reliable
Pros and Cons
- "Fortinet FortiClient can be used with FortiManager to observe all actions that are happening."
- "The solution could improve by providing analytics or detailed reports."
What is our primary use case?
We are mainly using Fortinet FortiClient as a VPN solution and secure access in a single, modular lightweight clien.
How has it helped my organization?
The use of IoT devices is growing and it is important to manage data assets. We have to follow rules and standards from our organization that FortiClient has been helped with, it is an important tool on the end-users systems.
What is most valuable?
Fortinet FortiClient can be used with Report to the Security Fabric on the status of a device, including applications running and firmware version. It also send suspicious activities to Our Fortinet Security Fabric
What needs improvement?
The solution could improve by providing analytics or more detailed reports.
For how long have I used the solution?
I have been using Fortinet FortiClient for approximately five years.
What do I think about the stability of the solution?
Fortinet FortiClient is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have five endpoints that are using the solution.
How was the initial setup?
Fortinet FortiClient is easy to install for end users.
What about the implementation team?
We only needed one engineer that does the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
FortiClient in standalone mode does not require a license. If there is no EMS license or FortiGate FortiClient Telemetry license, no Fortinet support is provided. A license is required to access Fortinet support.
Which other solutions did I evaluate?
I have evaluated other solutions, such as ZTNA Zero-Trust Network Access.
What other advice do I have?
I rate Fortinet FortiClient a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security and Compliance Officer at a computer software company with 51-200 employees
Stable, scalable and easy to install
Pros and Cons
- "Installation was easy."
- "It would be nice to see more in hand features in terms of the DLP, so that the solution can be integrated with the DLP, as well as more reporting features on the end point."
What is our primary use case?
We are using the latest version.
What is most valuable?
We use the net UTM feature, which synchronizes with our office UTM and allows us to block URLs. It allows us to block the USP.
What needs improvement?
It would be nice to see more in hand features in terms of the DLP, so that the solution can be integrated with the DLP, as well as more reporting features on the end point.
For how long have I used the solution?
We have been using Fortinet FortiClient for the past three to four months.
What do I think about the stability of the solution?
The solution is quite stable.
What do I think about the scalability of the solution?
The solution is quite scalable.
How was the initial setup?
Installation was easy.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Integrates with other solutions, easy to use, and simple installation
Pros and Cons
- "The most valuable features are malware detection, integrates well with other solutions, and ease of use for all users."
- "The current version of this solution does not show the malicious websites that have been visited. They should add this to an upcoming release."
What is our primary use case?
We use FortiClient to protect our assets, such as laptops, from network attacks. If we were to get a malicious attack this solution will detect it and block the site that is making the attack.
What is most valuable?
The most valuable features are malware detection, integrates well with other solutions, and ease of use for all users.
What needs improvement?
The current version of this solution does not show the malicious websites that have been visited. They should add this to an upcoming release.
There should be an automatic bootup scan option easily accessible.
For how long have I used the solution?
I have been using this solution for the past six months.
What do I think about the stability of the solution?
FortiClient is reliable and stable.
What do I think about the scalability of the solution?
I have installed this solution on everyone's device in my organization, everyone is using this solution.
How are customer service and technical support?
The technical support is very responsive.
How was the initial setup?
The setup was simple and is easy to implement for many use cases.
What's my experience with pricing, setup cost, and licensing?
The price of the solution depends on the type of firewall you have from FortiGate. I am satisfied with the price of the solution.
What other advice do I have?
I would recommend this solution to others because it is easy to use and it detects threats well.
I rate Fortinet FortiClient an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros
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Updated: January 2026
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