We primarily use the solution as anti-malware.
Network Infrastructure Manager at a financial services firm with 5,001-10,000 employees
Good dashboards and customization but needs better AI
Pros and Cons
- "The initial setup is very good."
- "I appreciate Fortinet as one of the industry leaders, and its product portfolio is very extensive."
- "Fortinet needs to cover more areas where threats can come from."
- "The artificial intelligent aspect of it needs improvement."
What is our primary use case?
What is most valuable?
The dashboard is great.
It offers good customization and integration with other software.
The initial setup is very good.
What needs improvement?
The artificial intelligent aspect of it needs improvement. Having worked with Sophos Intercept X before, I found it fascinating, especially the integration between the endpoint agents and the file. The synchronized security in that solution was great.
However, with Fortinet, it's not as easy. Sophos was simpler. With Sophos, when you are securing your assets, you are securing not only the network perimeter but also the endpoints. And the threats are coming from all sorts of directions. They can come from the internet or a USB. Fortinet needs to cover more areas where threats can come from.
For how long have I used the solution?
We've been using the solution for 12 months.
Buyer's Guide
Fortinet FortiClient
July 2026
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
903,147 professionals have used our research since 2012.
What do I think about the stability of the solution?
Currently, we have not had any major issues in stability. I will still say that we are still experimenting with it as the product is very new. That said, in general, it is stable.
What do I think about the scalability of the solution?
The solution can scale, and we can still scale it as well. It could be expanded further and it could be used more extensively used in our organization. We likely will increase usage.
Their products are very highly scalable. They know how to develop products that adapt to the demands that come in the industry. That is why even experimenting on some of their products is very easy for many organizations.
How are customer service and support?
The product is very responsive. We are happy with them.
Which solution did I use previously and why did I switch?
I've also used Sophos, which is a pretty easy, broad solution.
I've also used Kaspersky.
How was the initial setup?
The setup, the design, and the deployment are pretty straightforward.
The deployment can happen in just a matter of hours.
How many people you need for maintenance depends on the organization's size. It can be done by one person.
What about the implementation team?
I used to do the deployment. Right now, I do have a team that is in charge of that.
Which other solutions did I evaluate?
We looked into CrowdStrike, however, we did not go to the point of running a proof of concept. They suggested among the software that we were looking at, of course, Intercept X. Sophos, the endpoint agent, is very, very bulky, however. It tends to make most computers become slow when installed, so that was out of the question.
There is Gartner reporting that informs a lot of decisions when it comes to solutions that organizations choose to go for. The ones that are higher up in the ranking in the Gartner are what most organizations will go for. That said, we like to experiment with different industry solutions to gain insights.
What other advice do I have?
We're a customer and end-user.
We are using the latest version of the product.
I don't interact it on a day-to-day basis. I'm not technical.
I appreciate Fortinet as one of the industry leaders, and its product portfolio is very extensive.
I'd recommend the solution. Fortinet is an industry leader. It is known especially for the FortiGate Firewall.
We have not yet exhausted their entire portfolio. Still, I have a lot of respect for Fortinet. I will highly recommend them, whether it's a cloud solution or it's a network security solution, or an endpoint security solution.
I would rate the solution six out of ten. It's still early days and I haven't looked at it exhaustively.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director Of Information Technology at Banco Millennium Atlântico
Great integrated VPN, real-time signature scans, and central intelligence
Pros and Cons
- "EMS central reporting with fabric connectivity to FortiGate and FortiAnalyser is great and has seamless integration which makes managing 3000 devices a breeze and remediation a Hollywood movie."
- "Working with Distribution sometimes comes at a cost due to a lack of knowledge of the current status of your licensing and products."
- "Technical support has been a nightmare."
What is our primary use case?
We've used the solution to remove legacy AV and replace it with a modern EP.
We worked with Symantec and Kaspersky previously, and they were very cumbersome and exhaustive on the endpoints and supporting teams.
We needed a revamp and we did a very lengthy study of several platforms. Fortinet came to discuss a holistic view and had the right architecture. We actually bought FortiClient in the hope of creating 365-degree connectivity to all-stack on the Fortinet suite, including EDR. We have not been disappointed so far.
It is easy to manage platforms and has intuitive reporting making it a breeze to administer and project future remediation.
How has it helped my organization?
We moved through these key phases:
- Study application signatures identification capabilities.
- Get to know the fabric connection to Fortigate/EMS
- Understanding the gain with FortiAnalyser.
- Using the SCCM in conjunction with patching
- Upgrade to Zero Trust with FortiEDR
The idea of a single plane of glass for all security products fits perfectly on our four-man team, and we have a collaborations team independent of Azure Cloud Services and both can easily study, interpret the reports and act on them within five minutes, to be precise.
What is most valuable?
The most valuable features include:
- Vulnerability Scan
- Integrated VPN
- Real-Time Signature Scan
- Central Intelligence (Fortigate with FortiAnalyser)
EMS central reporting with fabric connectivity to FortiGate and FortiAnalyser is great and has seamless integration which makes managing 3000 devices a breeze and remediation a Hollywood movie.
We can't wait for the ERD integration and get the FortiNAC onboard for a Zero-Trust platform, every day goes by and we rest assured of the decision we made three years ago.
Thank you Fortinet, we do appreciate your R&D!
What needs improvement?
The solution could be improved in these areas:
1. Support (If you have the Advanced Support Services you are in heaven) if not you will be in hell for a long time.
2. Licensing Division (They are starting to understand the value of their product and slicing everything to make money)
3. EDR with EMS better integrate them on the same single plane of glass. We will be waiting for it.
4. Working with Distribution sometimes comes at a cost due to a lack of knowledge of the current status of your licensing and products.
5. Advertise needs to be better for the ELA.
For how long have I used the solution?
We've used the solution for 36 months.
What do I think about the stability of the solution?
The solution was stable within 24 Months and is 100% stable.
What do I think about the scalability of the solution?
The product is scalable and adjusts to all needs.
How are customer service and support?
Technical support has been a nightmare. We are about to get a ELA and pay for the Advance Care Support.
How would you rate customer service and support?
Positive
How was the initial setup?
It is relative to your internal team competencies, and generally easier than other competitors.
What about the implementation team?
We implemented it with our internal team.
What was our ROI?
ROI is almost 50% compared to old solutions.
What's my experience with pricing, setup cost, and licensing?
If you have the chance to revamp, ask yourself what is your vision and start designing it on paper and understand what covers betters your needs, and move towards it.
Start with your internal competencies and build on them.
Which other solutions did I evaluate?
We also looked into:
- Microsoft
- Checkpoint
- Palo Alto
- Cisco
What other advice do I have?
The solution offers great 365 views, impressive reporting, and good product integration.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiClient
July 2026
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
903,147 professionals have used our research since 2012.
Technical Manager at Aeruma
Effective in improving endpoint visibility and has good integration capabilities
Pros and Cons
- "The integration capabilities are good."
- "The quality and response time of the support team must be improved."
What is our primary use case?
Our customers use the product for endpoint protection and VPN. Our clients are mainly focussed on logistics. They also use the tool for remote workforce security management.
What is most valuable?
Our customers do not have any complaints about the solution. The solution is effective in improving endpoint visibility. The product provides features like URL Filtering for endpoint protection. IPS is an effective feature. We use the VPN, too. We register our endpoints to the management server.
The product supports our client’s remote access needs. The integration capabilities are good. Our clients usually integrate the product with FortiGate. The integration has improved our client’s security posture. So far, we haven’t heard any complaints from users about VPN.
What needs improvement?
The quality and response time of the support team must be improved.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten. Our clients are small and enterprise-level businesses.
How was the initial setup?
I rate the ease of setup an eight out of ten. The deployment takes two hours.
What other advice do I have?
We are partners. I will recommend the tool to others. It is easy to integrate with FortiGate. We can use policies for endpoint protection. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT DevOps Engineer at Rpc Data
Helps to connect server to ISP Data Center but needs to improve pricing and performance
Pros and Cons
- "I use the tool to connect server to an ISP Data Center."
- "The product's performance and pricing could be better."
What is our primary use case?
I use the tool to connect server to an ISP Data Center.
What needs improvement?
The product's performance and pricing could be better.
For how long have I used the solution?
I am using the product for three to four months.
What do I think about the stability of the solution?
The product's connections drop all the time.
What do I think about the scalability of the solution?
The tool is scalable. We have four users in the company for the product.
How was the initial setup?
The solution's initial setup is straightforward. The product's deployment tool 20-30 minutes to complete.
What was our ROI?
The solution is not worth the investment.
What's my experience with pricing, setup cost, and licensing?
The product's licensing is yearly and expensive.
What other advice do I have?
I would rate the product a five out of ten. We plan to discard the product and use OpenVPN. I wouldn't recommend this product to other users.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager IT at Chase Up
Useful two way authentication, reliable, and secure VPN
Pros and Cons
- "The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure."
- "The features of Fortinet FortiClient could be improved."
What is our primary use case?
We use Fortinet FortiClient to secure our connection when our team works in different locations worldwide. We needed dual authentication for our user verification.
What is most valuable?
The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure.
What needs improvement?
The features of Fortinet FortiClient could be improved.
For how long have I used the solution?
I have been using Fortinet FortiClient for approximately two years.
What do I think about the stability of the solution?
I rate the scalability of Fortinet FortiClient a nine out of ten.
What do I think about the scalability of the solution?
We have approximately 34 licenses being used in our company.
How are customer service and support?
I have received a high level of support.
I rate the support of Fortinet FortiClient a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Fortinet FortiClient is simple.
What was our ROI?
The solution is set up on many servers and it has been working very well.
I rate the stability of Fortinet FortiClient a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The solution is not expensive. We need more discounted rates in Pakistan. The price of the solution could be reduced to be more affordable for the solution.
I rate the price of Fortinet FortiClient a nine out of ten.
What other advice do I have?
I recommend this solution to others because it is simple and secure, we depend on it.
I rate Fortinet FortiClient a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Enterprise Solutions Consultant at a computer software company with 201-500 employees
Powerful with good connectivity and the ability to expand
Pros and Cons
- "It is very powerful."
- "The solution requires skillful users."
What is our primary use case?
We primarily use the solution support on the customer's network. It's a VPN product. We enter into their network and give support.
What is most valuable?
It's good to use the solution with other solutions. There's good connectivity.
It is very powerful.
The solution is good for scalability.
If you are knowledgable, it can be set up rather easily.
What needs improvement?
The solution requires skillful users.
There are a lot of requirements. It makes it a bit complex to use.
Security could always be improved. This is true for every VPN provider. We are seeing quantum computers, and it's only a matter of time before we will be using something like this we'll need security to match, including quantum-safe keys for VPNs and so on.
For how long have I used the solution?
I've used the solution for two to four years.
What do I think about the scalability of the solution?
The solution can scale, at least for my purposes. I'm not sure if there is a limit to how large it can scale. It can scale security-wise. Users can move from a simple password to two-factor authentication.
How are customer service and support?
Technical support has not been used. We don't have any issues with the problem.
Which solution did I use previously and why did I switch?
I work with a lot of clients and therefore use a lot of VPN solutions. For example, we also use Palo Alto or OpenVPN. OpenVPN is simpler to use.
How was the initial setup?
I find the solution very easy to set up as I am knowledgeable.
The solution can be deployed in ten minutes. If you need to configure something, it might take five minutes more on a new computer.
The deployment is very easy. You simply download the solution from Fortinet, and the installation software is simple to click through, so long as you don't need too many configurations.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the pricing. The customer handled the costs.
What other advice do I have?
We're using the latest version of the solution.
We use the solution personally as our clients use the product.
I'd rate the solution nine out of ten. I'd recommend the solution to others. It is a very good product. OpenVPN is also quite a good solution as well.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technical Director at Kaldera Ltd
Provides helpful filtering and authentication for remote sites with deployed firewalls
Pros and Cons
- "For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful."
- "The filtering process could be improved."
What is our primary use case?
We are resellers. The solution is deployed on-premises.
Less than 50 people use this solution in my company.
What is most valuable?
For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful.
What needs improvement?
With more features, the solution would be more independent from the firewall because some sites don't require a firewall to be installed. FortiClient could be more centralized. The filtering process could be improved.
For how long have I used the solution?
I have used Fortinet for more than five years.
What do I think about the stability of the solution?
We haven't had any issues with the stability.
What do I think about the scalability of the solution?
It's scalable.
How was the initial setup?
The setup is straightforward.
Which other solutions did I evaluate?
We compared FortiClient with Sophos, but we already had FortiGate deployed on those sites, so we went with FortiClient.
What other advice do I have?
I would rate this solution eight out of ten.
I would recommend this solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Senior Network Engineer at a tech vendor with 11-50 employees
Helpful support, good reliability, and offers great VPN capabilities
Pros and Cons
- "It's very stable."
- "The VPN capabilities are good, it's very stable, it can scale well, and technical support has been helpful."
- "We'd like to see a deployment wizard to help implementation become streamlined."
What is our primary use case?
We primarily use the solution for the VPN.
What is most valuable?
The VPN capabilities are good.
It's very stable.
It can scale well.
Techical support has been helpful.
What needs improvement?
We'd like to have a guided config process. We'd like it so that, when you want to configure something or allow new segments or servers, you launch a wizard, which will guide you on how to configure it.
We'd also like to see a deployment wizard to help implementation become streamlined.
For how long have I used the solution?
I've used the solution for four years.
What do I think about the stability of the solution?
The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. I'd rate the stability five out of five.
What do I think about the scalability of the solution?
We have about 300 people using the solution right now.
The scaling is pretty good. I would rate it four out of five in terms of its scaling capabilities.
How are customer service and support?
I've had a positive experience with technical support. They are very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
I was in the company when they were refreshing the hardware. I handled the setup. It's not very straightforward in that there are many steps involved. You have to define the separate routing and then deal with the portal for separate applications, and then have a policy for that. It took one or two days to do the deployment.
We only need two people to maintain the solution internally.
What about the implementation team?
We had the help of a consultant, a reseller.
Which other solutions did I evaluate?
We may have compared this solution to Check Point. We found Fortinet to be simpler and had better compatibility.
What other advice do I have?
We are customers and end-users.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at ALLOT
Reliable, easy enough to set up, and is easy to use
Pros and Cons
- "It's got a very friendly user interface."
- "So far, everything has been good; it's a great way to connect remotely; people should use it for that."
- "We would like Fortinet to add the function or the possibility to use all FortiClient features for free."
What is our primary use case?
I need the FortiClient to connect to the remote sites as I'm a network engineer. With FortiClient, I'm setting the network devices on the remote sites.
In general, it's only used for VPN. I don't use all the functionality and features of FortiClient. I know that it has more features such as endpoint control and secure endpoint modules, however, if anything, I'm using the VPN module only.
What is most valuable?
In my opinion, it's easy to use. It's got a very friendly user interface. The GUI is great. I can see my actual list of VPN connections. There's a feature to save the login password to set the type of the VPN (like IPsec VPN, SSL VPN, and so on). It's enough for me in terms of features.
It is stable.
What needs improvement?
We would like Fortinet to add the function or the possibility to use all FortiClient features for free.
It has enough features in general for our usage requirements. It doesn't need anything more.
For how long have I used the solution?
I've used the solution for more than two years.
What do I think about the stability of the solution?
The solution is stable and reliable. I would rate it a five out of five. There are no bugs or glitches. It doesn't crash. It doesn't freeze.
What do I think about the scalability of the solution?
We don't need to scale the solution.
In my company, we have other network engineers who also are connecting to the remote site using the FortiClient VPN. There are three people using it directly.
We've never explored increasing usage.
How are customer service and support?
I've only connected with local Fortinet engineers. I haven't directly reached out to Fortinet's engineers at its central location. We don't really ask for or need assistance.
Which solution did I use previously and why did I switch?
I've previously used Palo Alto.
How was the initial setup?
Two people participated in the deployment and three people handle any daily work and maintenance.
We are network engineers and found the process to be very simple and straightforward.
I can't recall how long it took to have everything set up and deployed. It wasn't that long.
What about the implementation team?
We handled the deployment ourselves.
All of us are very skilled in deploying. Some of us also have the certificate for NSE 4.
What's my experience with pricing, setup cost, and licensing?
Our company isn't planning to buy the full version as it's not needed now.
What other advice do I have?
We are resellers of Fortinet products. However, we've only resold FortiGate products, not FortiClient.
The FortiClient VPN is deployed on the machines in Windows. I'm not sure which version we're using.
I'd rate the solution ten out of ten. So far, everything has been good. It's a great way to connect remotely; people should use it for that. I'd recommend people use it.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Software Analyst at Altron
A very stable solution with room for expansion in its functionality
Pros and Cons
- "The setup for FortiClient is really straightforward."
- "The product works fine and I have never had any problems with it."
- "As far as I can tell, the solution only has one single function, so they could expand its functionality."
What is our primary use case?
We use the solution internally when we need to access something on the network and we are not at the office.
What needs improvement?
As far as I can tell, the solution only has one single function, so they could expand its functionality.
For how long have I used the solution?
My company has been using FortiClient for the last few years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
There are currently about 800-900 employees using this solution at my company.
Which solution did I use previously and why did I switch?
Previously we just used a normal built-in Windows Defender and McAfee, but we don't use them anymore.
How was the initial setup?
The setup for FortiClient is really straightforward.
What about the implementation team?
We implemented it in-house and it only took a few minutes.
What other advice do I have?
The product works fine and I have never had any problems with it.
I would rate this solution as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros
sharing their opinions.
Updated: July 2026
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