Fortinet FortiClient Reviews

We've used the solution to remove legacy AV and replace it with a modern EP.

We worked with Symantec and Kaspersky previously, and they were very cumbersome and exhaustive on the endpoints and supporting teams.

We needed a revamp and we did a very lengthy study of several platforms. Fortinet came to discuss a holistic view and had the right architecture. We actually bought FortiClient in the hope of creating 365-degree connectivity to all-stack on the Fortinet suite, including EDR. We have not been disappointed so far.

It is easy to manage platforms and has intuitive reporting making it a breeze to administer and project future remediation.

We moved through these key phases:

• Study application signatures identification capabilities.
• Get to know the fabric connection to Fortigate/EMS
• Understanding the gain with FortiAnalyser.
• Using the SCCM in conjunction with patching
• Upgrade to Zero Trust with FortiEDR

The idea of a single plane of glass for all security products fits perfectly on our four-man team, and we have a collaborations team independent of Azure Cloud Services and both can easily study, interpret the reports and act on them within five minutes, to be precise.

The most valuable features include:

• Vulnerability Scan
• Integrated VPN
• Real-Time Signature Scan
• Central Intelligence (Fortigate with FortiAnalyser)

EMS central reporting with fabric connectivity to FortiGate and FortiAnalyser is great and has seamless integration which makes managing 3000 devices a breeze and remediation a Hollywood movie.

We can't wait for the ERD integration and get the FortiNAC onboard for a Zero-Trust platform, every day goes by and we rest assured of the decision we made three years ago. 

Thank you Fortinet, we do appreciate your R&D!

The solution could be improved in these areas:

1. Support (If you have the Advanced Support Services you are in heaven) if not you will be in hell for a long time.

2. Licensing Division (They are starting to understand the value of their product and slicing everything to make money)

3. EDR with EMS better integrate them on the same single plane of glass. We will be waiting for it.

4. Working with Distribution sometimes comes at a cost due to a lack of knowledge of the current status of your licensing and products.

5. Advertise needs to be better for the ELA.

We've used the solution for 36 months.

The solution was stable within 24 Months and is 100% stable. 

The product is scalable and adjusts to all needs.

Technical support has been a nightmare. We are about to get a ELA and pay for the Advance Care Support.

It is relative to your internal team competencies, and generally easier than other competitors.

We implemented it with our internal team.

ROI is almost 50% compared to old solutions.

If you have the chance to revamp, ask yourself what is your vision and start designing it on paper and understand what covers betters your needs, and move towards it.

Start with your internal competencies and build on them. 

We also looked into:

• Microsoft
• Checkpoint
• Palo Alto
• Cisco

The solution offers great 365 views, impressive reporting, and good product integration.

Our customers use the product for endpoint protection and VPN. Our clients are mainly focussed on logistics. They also use the tool for remote workforce security management.

Our customers do not have any complaints about the solution. The solution is effective in improving endpoint visibility. The product provides features like URL Filtering for endpoint protection. IPS is an effective feature. We use the VPN, too. We register our endpoints to the management server.

The product supports our client’s remote access needs. The integration capabilities are good. Our clients usually integrate the product with FortiGate. The integration has improved our client’s security posture. So far, we haven’t heard any complaints from users about VPN.

The quality and response time of the support team must be improved.

I have been using the solution for three years.

I rate the tool’s stability a nine out of ten.

I rate the tool’s scalability an eight out of ten. Our clients are small and enterprise-level businesses.

I rate the ease of setup an eight out of ten. The deployment takes two hours.

We are partners. I will recommend the tool to others. It is easy to integrate with FortiGate. We can use policies for endpoint protection. Overall, I rate the solution an eight out of ten.

I use the tool to connect server to an ISP Data Center. 

The product's performance and pricing could be better. 

I am using the product for three to four months. 

The product's connections drop all the time. 

The tool is scalable. We have four users in the company for the product. 

The solution's initial setup is straightforward. The product's deployment tool 20-30 minutes to complete. 

The solution is not worth the investment. 

The product's licensing is yearly and expensive. 

I would rate the product a five out of ten. We plan to discard the product and use OpenVPN. I wouldn't recommend this product to other users. 

We use Fortinet FortiClient to secure our connection when our team works in different locations worldwide. We needed dual authentication for our user verification. 

The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure.

The features of Fortinet FortiClient could be improved.

I have been using Fortinet FortiClient for approximately two years.

I rate the scalability of Fortinet FortiClient a nine out of ten.

We have approximately 34 licenses being used in our company.

I have received a high level of support.

I rate the support of Fortinet FortiClient a nine out of ten.

Positive

The initial setup of Fortinet FortiClient is simple. 

The solution is set up on many servers and it has been working very well.

I rate the stability of Fortinet FortiClient a nine out of ten.

The solution is not expensive. We need more discounted rates in Pakistan. The price of the solution could be reduced to be more affordable for the solution.

I rate the price of Fortinet FortiClient a nine out of ten.

I recommend this solution to others because it is simple and secure, we depend on it.

I rate Fortinet FortiClient a ten out of ten.

We primarily use the solution support on the customer's network. It's a VPN product. We enter into their network and give support. 

It's good to use the solution with other solutions. There's good connectivity.

It is very powerful. 

The solution is good for scalability. 

If you are knowledgable, it can be set up rather easily.

The solution requires skillful users. 

There are a lot of requirements. It makes it a bit complex to use. 

Security could always be improved. This is true for every VPN provider. We are seeing quantum computers, and it's only a matter of time before we will be using something like this we'll need security to match, including quantum-safe keys for VPNs and so on. 

I've used the solution for two to four years. 

The solution can scale, at least for my purposes. I'm not sure if there is a limit to how large it can scale. It can scale security-wise. Users can move from a simple password to two-factor authentication. 

Technical support has not been used. We don't have any issues with the problem.

I work with a lot of clients and therefore use a lot of VPN solutions. For example, we also use Palo Alto or OpenVPN. OpenVPN is simpler to use. 

I find the solution very easy to set up as I am knowledgeable. 

The solution can be deployed in ten minutes. If you need to configure something, it might take five minutes more on a new computer. 

The deployment is very easy. You simply download the solution from Fortinet, and the installation software is simple to click through, so long as you don't need too many configurations. 

I can't speak to the pricing. The customer handled the costs. 

We're using the latest version of the solution. 

We use the solution personally as our clients use the product. 

I'd rate the solution nine out of ten. I'd recommend the solution to others. It is a very good product. OpenVPN is also quite a good solution as well. 

We are resellers. The solution is deployed on-premises.

Less than 50 people use this solution in my company.

For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful.

With more features, the solution would be more independent from the firewall because some sites don't require a firewall to be installed. FortiClient could be more centralized. The filtering process could be improved.

I have used Fortinet for more than five years.

We haven't had any issues with the stability.

It's scalable.

The setup is straightforward.

We compared FortiClient with Sophos, but we already had FortiGate deployed on those sites, so we went with FortiClient.

I would rate this solution eight out of ten. 

I would recommend this solution to others.

We primarily use the solution for the VPN.

The VPN capabilities are good. 

It's very stable. 

It can scale well.

Techical support has been helpful.

We'd like to have a guided config process. We'd like it so that, when you want to configure something or allow new segments or servers, you launch a wizard, which will guide you on how to configure it.

We'd also like to see a deployment wizard to help implementation become streamlined. 

I've used the solution for four years. 

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. I'd rate the stability five out of five. 

We have about 300 people using the solution right now. 

The scaling is pretty good. I would rate it four out of five in terms of its scaling capabilities. 

I've had a positive experience with technical support. They are very good. 

Positive

I did not previously use a different solution. 

I was in the company when they were refreshing the hardware. I handled the setup. It's not very straightforward in that there are many steps involved. You have to define the separate routing and then deal with the portal for separate applications, and then have a policy for that. It took one or two days to do the deployment. 

We only need two people to maintain the solution internally. 

We had the help of a consultant, a reseller. 

We may have compared this solution to Check Point. We found Fortinet to be simpler and had better compatibility.

We are customers and end-users. 

I'd rate the solution eight out of ten.

I need the FortiClient to connect to the remote sites as I'm a network engineer. With FortiClient, I'm setting the network devices on the remote sites.

In general, it's only used for VPN. I don't use all the functionality and features of FortiClient. I know that it has more features such as endpoint control and secure endpoint modules, however, if anything, I'm using the VPN module only.

In my opinion, it's easy to use. It's got a very friendly user interface. The GUI is great. I can see my actual list of VPN connections. There's a feature to save the login password to set the type of the VPN (like IPsec VPN, SSL VPN, and so on). It's enough for me in terms of features.

It is stable. 

We would like Fortinet to add the function or the possibility to use all FortiClient features for free.

It has enough features in general for our usage requirements. It doesn't need anything more. 

I've used the solution for more than two years.

The solution is stable and reliable. I would rate it a five out of five. There are no bugs or glitches. It doesn't crash. It doesn't freeze. 

We don't need to scale the solution. 

In my company, we have other network engineers who also are connecting to the remote site using the FortiClient VPN. There are three people using it directly.

We've never explored increasing usage. 

I've only connected with local Fortinet engineers. I haven't directly reached out to Fortinet's engineers at its central location. We don't really ask for or need assistance.

I've previously used Palo Alto.

Two people participated in the deployment and three people handle any daily work and maintenance. 

We are network engineers and found the process to be very simple and straightforward. 

I can't recall how long it took to have everything set up and deployed. It wasn't that long. 

We handled the deployment ourselves. 

All of us are very skilled in deploying. Some of us also have the certificate for NSE 4.

Our company isn't planning to buy the full version as it's not needed now.

We are resellers of Fortinet products. However, we've only resold FortiGate products, not FortiClient. 

The FortiClient VPN is deployed on the machines in Windows. I'm not sure which version we're using. 

I'd rate the solution ten out of ten. So far, everything has been good. It's a great way to connect remotely; people should use it for that. I'd recommend people use it. 

We use the solution internally when we need to access something on the network and we are not at the office.

As far as I can tell, the solution only has one single function, so they could expand its functionality.

My company has been using FortiClient for the last few years. 

The solution is very stable. 

There are currently about 800-900 employees using this solution at my company. 

Previously we just used a normal built-in Windows Defender and McAfee, but we don't use them anymore.

The setup for FortiClient is really straightforward. 

We implemented it in-house and it only took a few minutes. 

The product works fine and I have never had any problems with it. 

I would rate this solution as an eight out of ten.

We are using an on-site EMS server for this product and our clients install it on their workstations. I'm a security officer and we are customers of Fortinet. 

The valuable features for us are the integration of the vulnerability scan, mobile detection, and VPN client. The advantage of FortiClient for us is the integration with FortiGate and that they support Linux, which most other solutions do not. One-third of our users have Linux workstations.

FortiClient has compatibility issues between different versions, for example, the VPN doesn't work well between FortiClient 6.4 and FortiGate. There are usability issues with vulnerability scanning and with reporting. It's often difficult to interpret and there are inadequate features in management identity. I would appreciate a better explanation of the findings of the malware scanning and of things like real-time protection. The solution is geared toward centralized single sign-on for the workstations, which is something we do not have. From that point of view, it's not a good match. I've also found the SSL VPN very sensitive to network disruptions. The anti-ransomware feature is hard to use because when it finds something, it doesn't provide adequate information and there are false positives that are hard to identify. Generally, it's difficult to access the documentation of the APIs as it requires an invitation via sponsorship from a Fortinet employee. We had some long-running issues, but that's perhaps because our configuration is not mainstream.

I've been using this solution for over a year. 

We haven't had any crashes, so the product is stable. We have problems with the stability of the VPN connection which tends to disconnect, but my impression is that it's just sensitive to network disruptions and is not related to the solution.

It's hard for me to comment on scalability because we are a company of 50 employees. We have one person who deals with maintenance for a minimal amount of time.

The technical support could be improved because it takes time to get through the first level of support, where you have to prove your case. When you get to where you need, it gets better, but just to get to someone who understands the problem can be tedious. We had some technical problems that they were never able to resolve.

The solution can be set up manually which can be quite complex on some operating systems because it requires a lot of manual settings. It can also be set up on Linux but they only support some distributions. 

I believe that licensing costs $500 per year for a 25-seat pack. It's a reasonable price although for small businesses, the disadvantage is that you have to buy a minimum 25 licenses.

I rate this solution six out of 10.