Fortinet FortiClient Reviews

We have more than 1200 users.

The connection speed is fast. I can connect quickly at any time, and there are never any interruptions to the FortiClient connection. I could easily code into the client's server with that connection, with no lag.

I would like Fortinet to improve FortiClient's compatibility with macOS.

I've used FortiClient for more than a year. 

FortiClient is stable. 

The setup was managed by the infrastructure team. They just sent me a laptop with FortiClient already installed. 

I rate FortiNet FortiClient eight out of 10.

Our customers choose the FortiClient as a solution for endpoint security because 90% of them are already using FortiGate as a firewall. FortiClient is interoperable with Fortinet firewalls, so, for them, installation and implementation are easy.

The most useful features are the reports that come from the end user's machines and devices. You have everything in one place to tell you what's happening on the network. 

It's a unique system and they have unique technical support. If something is wrong with a firewall or FortiClient, the client does not need to call different vendors. Fortinet has only one vendor and one technical support team.

On the other hand, it's easy for the system administrators to use.

Fortinet should support older Windows versions. Their competitor, Kaspersky, has an embedded security solution that covers HP and the oldest version of Windows, those before Windows 10 or Windows Vista.

In Eastern Europe, for example, there are a lot of companies that are still using Windows XP on their machines. Their machines, therefore, cannot be properly protected by FortiClient and they can easily end up with a Trojan horse in their system. Basically, anybody can jump into their network through these machines that are not covered and properly secured.

I have been using this solution since the beginning. 

FortiClient is a stable solution. 

It is scalable. However, the scalability depends on a variety of factors. 

We have had a few clients complain about Fortinet's tech support because it is not as big as Cisco's. However, Cisco is the biggest company on the market for these kinds of products. They have extensive tech support and they can get back to clients quickly. 

With Fortinet, some clients have to wait two to four days for a response. That is the biggest complaint from end customers about Fortinet's technical support.

The initial setup is easy. Our clients use the FortiClient EMS, which is the central console for installing FortiClient. It is easy and very user friendly.

The pricing is reasonable if you compare it to some other vendors. Of course, you can always get an additional discount from the Fortinet channel and account managers. You can also shop around with different vendors to see who will give you a better price. 

We are using Fortinet FortiClient to allow our workers to connect remotely to work. This is mostly because of the lockdown or if they are on vacation.

FortiClient has not given us any ongoing problems. We did have a problem with uninstalling it, but we opened up a service request ticket to resolve it.

The solution can improve by adding new remote console or endpoint features to make the solution easier to use.

In a future release, the web client section could improve by adding more features, such as a firewall.

I have been using Fortinet FortiClient for approximately two months.

The solution is stable, we have not had any issues in the time we have been using it.

The scalability of Fortinet FortiClient has been good.

We have had some problems related to FortiClient and other products, which is related to Fortinet. We have owned other Fortinet solutions which have had a problem connecting with the switch. We have opened a service request ticket on their system, and it has been nearly one month and they are still looking for a solution.

The installation was easy, we did not face any major issues. We had one small issue related to the proxy settings because we did not have a direct connection to the internet. When we applied the license to the FortiClient, we needed to connect through EMS. However, because we do not have a direct connection to the internet, we needed a proxy, but later resolved it. We created a service request ticket and they said that there was no proxy feature, that is why we created a second adapter and it allowed us to have internet. If there were proxy settings on their EMS, it would have been beneficial.

I rate Fortinet FortiClient an eight out of ten.

The solution is good. I like it very much. It has inexpensive scalability, works very well and can communicate with other Fortinet devices.

While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically. 

I currently use Fortinet FortiClient on my computer and have been doing so for around three months. 

The solution is stable. 

The solution is very scalable. It is inexpensive and works very well. 

Based on my past training, I have not yet had need to contact technical support. 

The EMS is very simple to install. The product is very simple. 

For the moment, I only use a fraction of the features offered by the solution and these are very good. For someone like me, who is in Africa and has a small company numbering 500 users, the current features are more than sufficient. I do not use all that is provided by EMS. 

When it comes to the competition, I can only wonder how Fortinet stacks up. I would be interested in knowing if it has the Data Lake feature offered on Palo Alto or machine learning about prevention. 

The solution is on-premises and we have our own server. 

We have a database server and, for the moment, I don't have any issues with its resources. Perhaps, in the future, this will change. 

I would recommend the solution to others without hesitation. It works very well. The EMS is very nice. 

I rate Fortinet FortiClient as an eight out of ten. 

We primarily use the solution for the VPN as well as for end protection. Those are the only two use cases for us. We don't use it for anything else.

The solution has improved our organization as the VPN has allowed us to work from home, which has been quite handy during COVID. We don't need to be at the office to access the VPN. We can work from anywhere. It's made work much more flexible.

The anti-virus that the product offers is the most valuable aspect of the solution for us.

The VPN has proven to be quite useful. We access the VPN through FortiClient. 

The stability is very good.

Technical support is okay.

The version we have is free to use. It doesn't cost us anything.

We've found the solution to be very user-friendly. It's easy to navigate.

I'm now looking for some sort of option that can maybe be centrally located. We want the IP in our office to centralize the settings and so on. The one that we use, hasn't had that kind of capability to push the settings.

We'd like to be able to properly encrypt the data more effectively. We want them to offer encryption of the hard drive.

The initial setup can sometimes be complex.

I've been using the solution for a while now. It's likely been about five or so years. I've had some time to get to know it.

The stability is pretty good. there are no bugs or glitches. It doesn't crash or freeze. Its performance is reliable. 

We use the solution on every PC right now. We use FortiClient, and we are happy with it, however, we do not have plans to increase the usage as our employee count has remained the same and we haven't added anyone to our team.

Technical support is okay. It's been fine. If we need assistance, we simply create a ticket. It's not hard to get a hold of them. I would say that we are satisfied with the level of support.

We used McAfee previously. It was the standard one that is already installed in the software. It's pre-installed software that was available on the computer. However, we needed to centralize the system. That's why we use FortiClient now instead.

I haven't handled the initial setup personally. Usually, it's handled by my IT team. They are the ones that install it for me. I don't know whether it's complex, or not. However, from my point of view, sometimes I've heard that it has failed, and therefore it's possible it's quite complex.

Since I didn't handle the initial setup, and can't speak to how much time the deployment actually took.

We are currently using the free version of the solution. We don't pay a licensing fee to use the solution.

We are Fortinet partners.

I would recommend the solution to other users and companies. It's a very useful tool and I have enjoyed working with it. It meets our expectations.

I would rate the solution at a nine out of ten.

We use it for securing all of our endpoints as they move behind our firewall and outside our firewall or in and out of our network. We are using its latest version.

Having a centralized console is a valuable feature. The Fortinet fabric is also very valuable where all different pieces talk together to secure our network and track the North, South, East, and West movement of files and data through our network.

Its stability can be improved. It is not as reliable as I would like it to be. There are times when things don't work quite right.

Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. It is related to one of the additional services called FortiGuard. They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox.

I have been using this solution for about eight months.

It is not as reliable as I would like. Its reliability is around 95%. There are times when things don't work quite right.

We're a relatively small company, and we haven't expanded really large. We're in the 500 or less range, and it works fine for our environment. I don't know how scalable it is. We will continue to use it in the foreseeable future.

They have been responsive. Sometimes, it takes them a little while to understand what the issues are. Fortinet right now has a little bit of growing pain. They have acquired a lot of different technologies over the last 18 months, and it hasn't been an absolutely smooth integration between all of those different products, support infrastructures, and developers.

Its deployment was complex and drawn out. It took a long time.

Its pricing is good. One thing that has always attracted us to the Fortinet range of products is that their pricing is very competitive.

Our particular licensing is on a yearly basis. However, as part of this project, we did pre-purchase three years of maintenance and support at a fairly significant discount.

I would recommend this solution. They are developing more EDP as it comes out, and they are staying on track with their development side and current trends. 

I would recommend others to talk to Fortinet Professional Services before using a local professional. What we found as part of our long implementation was that the local professionals generally have a very good grasp of one area but not in bringing the fabric together, where you have the EMS, Folder Manager, Sandbox, all the firewalls, and other things coming together. There may be some out there who are good at it, but we ran into a number that didn't have a grasp across the whole thing, and we ended up talking directly to Fortinet Professional Services.

I would rate Fortinet FortiClient an eight out of ten.

We typically use the solution for remote access. We do not typically use any of the other features.

This solution has improved the way our organization functions.

We find the VPN features valuable.

SAML authentication was newly introduced (Post 6.2) but the free customizable version (Forticlient Configuration tool) from FNDN is still at 6.0.10. I would like to see in an upcoming release the free version of Forticlient Configuration tool supporting authentication and customizable for the customers. This is available in the FortiClient developing networks, but it is only available without SAML authentication. 

Also would like to see more descriptive error messages when authentication fails in Forticlient specially when using forticlient VPN connection from Windows Login with Fortitoken as a 2FA

I have been using the solution for three years.

There are some stability issues with the solution, compared with other solutions such as Cisco. We were having glitches, bugs, and sometimes crashes.

The bugs that I received was on a PC on the client-side, the authentication would almost never provide feedback about what the cause of failure was. This was a usability related issue, it is not built on the actual firewall. We need to look at the application level to see what is really happening on the user level.

The solution is quite scalable, there are approximately 60 people using it.

I used technical support for FortiClient and I would say that they are good. They are knowledgeable and responsive. The product quality itself or the way in which it debugs is relatively complex to other solutions. This could be the reason why support is needed.

I rate Fortinet FortiClient technical support an eight out of ten.

We've used OpenVPN and it is quite limiting. However, It is free. We wanted to have a solution that was more scalable towards high-level deployment. In some countries, where we operate as well, OpenVPN is censored. We also used Cisco Anyconnect (As clients only with our customers)

FortiClient is excelling there because they are not censored or have features blocked.

Relatively straightforward 

The install is not straightforward. It was complex and the guidelines are not straightforward. If you want to have something secure and segregated, it is advanced.

The base price should include basic VPN support in addition to Vulnerability scanning, and I think this is beneficial against other solutions. The price is reasonable compared to competitors, it is very good to upgrade to paid EMS + forticlient for the additional features covering Endpoint protection.

OpenVPN was our primary VPN solution for internal usage

I would advise looking into the EMS feature we are considering it right now, it is worth investing into. In the free base solution for FortiClient, you do not get to customize your VPN solution in the with the client. The current versions that are available for FortiClient they are quite old. If you want to use the solution to its potential, get the Enterprise Management System (EMS). Additionally, purchase the customization of the FortiClient tool, it is also beneficial.

I gave this solution a seven out of ten because I would say its stability needs serious improvements, but on the upside it is relatively cheap to implement and free for basic features also well integrated into the Fortinet solution. To get my scoring up to a ten they need to have better stability.

I rate Fortinet FortiClient a seven out of ten.

Our primary use for FortiClient is just for its capability to securely connect VPN users from outside our environment during the lockdown. It has strong authentication.  

We use it for a VPN client for our network users. They just connect to our network in order to get access to our enterprise environment and for the EFT (Electronic File Transfer) system.  

FortiClient is valuable because it is free for us to use to provide VPN services to the people who need to access our network from external locations.  

This product is very good. Graphically, it is okay, but this may be one area where it could be better. It should be more graphically inviting. It is okay as it is, but it could be improved.  

If I compare FortiClient VPN and OpenVPN, FortiClient VPN takes too much time while installing on someone's computer or laptop. I do not know why that is. The installation takes too much time compared to OpenVPN. OpenVPN is a very light software. It is installed in a couple of seconds. It does not make sense that FortiClient takes so long to install. I just feel it is a problem that could be addressed.  

We have been using Fortinet FortiClient since February or March of 2020. So it is a little over six months.  

This solution is definitely stable.  

I think this solution has good scalability. Originally when I installed it I thought maybe 30 or 40 or 50 users could be connected with this extra VPN. It would have been okay if it could just do that. But now, I connected about 200 users and they are able to connect using this VPN software and they can securely access my network from outside our physical location. The performance has not degraded.  

I have had some experience with Fortinet's technical support. If I feel I have the need for some support, I can contact the local Fortinet representative. I can also contact some good local vendors. I can talk with them as well and get support easily. I do sometimes reach out to get support from the local vendors that I have a good relationship with. That is why I can get good support from them as well as from Fortinet. Support is no problem.  

We used another VPN solution before FortiClient VPN. It was called OpenVPN. That is an open-source solution and we still use it.  

Both of these VPN solutions are good. But, also it depends on routing or which kind of traffic I am permitting. With my Fortinet VPN, I grant access to those users who want access to my EFT network. I just connect with them through FortiClient. Other VPN users can connect still with OpenVPN to access the corporate network.  

We were interested in implementing an SD-WAN (Software-defined Wide Area Network) for better access for our employees during the lockdown. We just wanted to implement SD-WAN technology to help remote workers access the office network. We configured the FortiClient VPN just for these users. That is the reason why we took on Fortinet FortiClient.  

We have a long-term plan. We just want to use one firewall in our data centers. At present, our whole network is in our head office. This network will not be there anymore. It will be migrated to one of our data centers.  

There are about 200 users who we have currently given this VPN access to.  

Other than OpenVPN we used Cisco for an internet solution. It was three years back that we were using the Cisco-based system solution. But, this is not exactly the same as what we use Fortinet for now.  

I think FortiClient is very easy to configure, definitely. That is the VPN only. There is also an option to use FortiClient as an antivirus solution and it is also free. Some of my colleagues told me that they are using FortiClient already for an antivirus solution. I have not yet used that or tried to configure it so I do not know if that is more complicated.  

The product we are using is not subscription-based. This is a free version. I just downloaded from the Fortinet website and it is free to use.  

I can definitely encourage other people to use the FortiClient VPN. FortiClient is a pretty great solution for the VPN.  

On a scale from one to ten (where one is the worst and ten is the best), I can rate FortiClient as a seven-out-of-ten from my experience with this product over the past six months.