We use FortiClient for remote users to connect to office resources. It acts as a VPN client, enabling secure access for employees working from home.
Medical Coder at a tech services company with 1,001-5,000 employees
Enhances security for users working from home.
Pros and Cons
- "Remote users connect to the office using FortiClient, where they can access business URLs through a VPN tunnel configured on the FortiGate firewall."
- "Fortinet frequently releases updates without thorough testing."
- "Fortinet frequently releases updates without thorough testing. We encounter issues due to multiple vulnerabilities, which leads to problems."
What is our primary use case?
How has it helped my organization?
Currently, the version we are using of FortiClient has all the features required for us to run our business. It serves as a VPN client, allows connections to business URLs, and includes SAML authentication and multifactor authentication.
What is most valuable?
Remote users connect to the office using FortiClient, where they can access business URLs through a VPN tunnel configured on the FortiGate firewall. We use family authentication and multifactor authentication via Office 365 email ID, which enhances security for users working from home.
What needs improvement?
Fortinet frequently releases updates without thorough testing. We encounter issues due to multiple vulnerabilities, which leads to problems. Fortinet should focus on better iOS testing before release to avoid these bugs.
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Fortinet FortiClient
June 2025

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For how long have I used the solution?
I have been using Fortinet products for approximately ten years.
What do I think about the stability of the solution?
The stability of FortiClient is excellent. I would rate its stability as ten out of ten.
What do I think about the scalability of the solution?
We can recommend FortiClient for small organizations with 50 to 60 users as well as for larger enterprises due to its extensive features.
How are customer service and support?
The technical support from Fortinet is good. We have not faced any issues. They initiate the troubleshooting process quickly and resolve issues in a timely manner.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is a straightforward process. It is easy to configure with FortiClient.
What's my experience with pricing, setup cost, and licensing?
Recently, Fortinet has increased prices for its products. It could be made more affordable for end-users.
Which other solutions did I evaluate?
The main competitor for FortiClient is Palo Alto Firewall.
What other advice do I have?
I would rate Fortinet overall as nine out of ten. It is a one-stop shop for IT services, offering integration for WiFi, switches, and firewalls in one interface.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 24, 2024
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Infrastructure System's Manager at ICAPP (Americana Group)
Enhance secure remote access with feature-rich VPN and content filtering
Pros and Cons
- "The most valuable features of FortiClient are its VPN capabilities and its use as an anti-malware and anti-spam solution."
- "Improvements are needed in the compatibility between different versions, as sometimes the latest version does not work, requiring a downgrade."
What is our primary use case?
We mainly use FortiClient as a VPN client. Additionally, we use it for anti-malware, anti-spam, and as a content filter. When a user is outside the company, we can use FortiClient as a content filter to control the sites the user can access.
How has it helped my organization?
FortiClient has improved our security posture by providing a secure, encrypted VPN tunnel. It is easy to use, has a friendly user interface, and offers stable performance.
What is most valuable?
The most valuable features of FortiClient are its VPN capabilities and its use as an anti-malware and anti-spam solution. Another key feature is the content filter.
What needs improvement?
Improvements are needed in the compatibility between different versions, as sometimes the latest version does not work, requiring a downgrade. Additionally, performance enhancements are expected as it sometimes takes a while to connect.
For how long have I used the solution?
We have been using FortiClient for about four to five years.
What do I think about the stability of the solution?
FortiClient is stable and very reliable. I would rate its stability as eight out of ten.
What do I think about the scalability of the solution?
Scalability depends on the type of box being used. The solution is scalable with the right infrastructure, and I would rate its scalability as eight out of ten.
How are customer service and support?
We have not used any support for FortiClient, which indicates its stability and ease of use.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Cisco and SonicWall products. We switched to FortiClient since it is easier to use and one of the top-rated products in its category. SonicWall became outdated and more complex than FortiClient.
How was the initial setup?
The initial setup is straightforward and easy, with no need for external assistance.
What about the implementation team?
The installation process involved my colleagues and around 15 engineers across our group.
What other advice do I have?
I strongly recommend FortiClient because it's easy to use, stable, and has no significant operational issues.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 22, 2024
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Fortinet FortiClient
June 2025

Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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IT Manager at a consultancy with 51-200 employees
Efficient remote access enhanced by VPN with room for better connectivity
Pros and Cons
- "It's simple, downloadable, and there's usually no problem."
- "There are compatibility issues, and sometimes, especially with macOS, it's difficult to set up properly."
What is our primary use case?
Currently, we are using FortiClient, and there's only a firewall. I am using FortiClient for remote workforce environments. It's used for remote employees.
What is most valuable?
The SSL VPN. Yeah, VPN. These are just the VPN capabilities that are mostly used.
What needs improvement?
There are compatibility issues, and sometimes, especially with macOS, it's difficult to set up properly. Sometimes, it connects, sometimes not. Another improvement is that we need to know if there's a proper setup for both Mac and Windows systems. We disconnect sometimes, and we don't really know the cause. Also, the FortiClient feature should connect seamlessly without manual intervention. Sometimes, there is a need for manual configuration before connecting.
For how long have I used the solution?
Currently, we are working eight or nine years.
What do I think about the stability of the solution?
Stability is still a five out of ten as we don't know the cause of disconnections we face.
What do I think about the scalability of the solution?
In terms of scalability, I'm giving FortiClient a five out of ten since there is room for improvement.
How was the initial setup?
In terms of setting up, there are no issues. It's simple, downloadable, and there's usually no problem.
What's my experience with pricing, setup cost, and licensing?
Currently, since we are deploying it, compared to before, it's a good price and cost. That said, now it has become costly. The rating is seven out of ten in terms of pricing.
What other advice do I have?
Based on requirements, I can recommend the product for other users.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 15, 2024
Flag as inappropriateSr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
Effective firewall control, easy to set up, and good scalability
Pros and Cons
- "FortiClient benefits us by allowing control over internal and external users of the Fortinet network."
- "The user interface is a bit sluggish and needs improvement."
What is our primary use case?
We are using FortiClient to block certain firewall policies for our users.
How has it helped my organization?
FortiClient benefits us by allowing control over internal and external users of the Fortinet network. We can apply the same policies from the physical firewall to the cloud side, which is beneficial for managing both types of users.
What is most valuable?
We primarily use the firewall feature in FortiClient, which is highly valuable to us.
What needs improvement?
We require that the process be simplified more. The user interface is a bit sluggish and needs improvement.
For how long have I used the solution?
I have been working with FortiClient for three years.
What do I think about the stability of the solution?
FortiClient is stable. I don't find any issues regarding its stability.
What do I think about the scalability of the solution?
FortiClient can easily scale up.
How are customer service and support?
The support is sluggish. Sometimes there are delays, and sometimes they do not respond. So, I would not recommend FortiClient for enterprise-level implementation based on their support.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is simple. It is much simpler than the previous version.
What's my experience with pricing, setup cost, and licensing?
The pricing is a bit on the higher side compared to other products.
Which other solutions did I evaluate?
Cyberoam has more of a competitive edge, especially with AWS.
What other advice do I have?
I would recommend FortiClient to other users.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 21, 2024
Flag as inappropriateSenior Technical Support Engineer at SPACE DATA SYSTEMS
Has real-time threat detection for scanning files and antivirus
Pros and Cons
- "We use real-time threat detection for scanning files and antivirus. It's integrated with Fortinet FortiAnalyzer. When an endpoint is compromised, Fortinet FortiClient and FortiGate trigger to block and isolate the user on the network."
- "The tool could use more features, such as improved antivirus scanning with filters and application control to manage users. If you don't have FortiGate for web filtering and application control, you can use these in Fortinet FortiClient EMS. This gives you two options: on-site and off-site."
What is our primary use case?
We use the solution for antivirus and endpoint security.
What is most valuable?
When combined with EMS, Fortinet FortiClient's features are most helpful for endpoint security. It does improve our company's security posture.
We use real-time threat detection for scanning files and antivirus. It's integrated with Fortinet FortiAnalyzer. When an endpoint is compromised, Fortinet FortiClient and FortiGate trigger to block and isolate the user on the network.
This integration isn't difficult—it's part of the Security Fabric when FortiAnalyzer, FortiGate, and Fortinet FortiClient work together.
It with Security Fabric and FortiGate for blacklisting IPs and blocking compromised hosts, and providing VPN connectivity to encrypt traffic.
What needs improvement?
The tool could use more features, such as improved antivirus scanning with filters and application control to manage users. If you don't have FortiGate for web filtering and application control, you can use these in Fortinet FortiClient EMS. This gives you two options: on-site and off-site.
When a user is on-site at the company, you can apply policies to control your network's web filtering and application control. But when the user or PC is outside the company, you don't need to control what they open in their browser.
This is a benefit because I don't care what users access at home - they can open YouTube or Facebook. But when they're at the company, I want to restrict what they can open in the browser. I want to block YouTube and Facebook at work but allow all access at home.
What do I think about the scalability of the solution?
My company has 200 users.
How are customer service and support?
The support is open for 24/7 tickets.
How was the initial setup?
It took about three days to install - one day for server and EMS installation, integrating with the LDAP server, and pushing the Fortinet FortiClient image over group policy.
What other advice do I have?
I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Consultant at Visionet Systems Inc.
Gives us more visibility over our network to see which users are connected to the firewalls and what they're accessing
Pros and Cons
- "It's easy to use, easy to deploy, and I have more visibility over my network that shows which users are connected to the firewalls, which users are connected to the network, and what they're accessing."
- "The connectivity could be improved."
What is our primary use case?
I'm a data network consultant, and some of my clients ask me to provide a remote access solution. In India, many people were working from home because of COVID, so they needed a reliable solution to connect to their network for work. For that reason, I suggested that they use FortiClient and Fortinet firewalls, which were already deployed. I just extended their connectivity and provided them with a remote access solution.
We're using the latest version, which is being updated by my IT team. My organization is also using FortiClient to provide remote access to the internal services. It's being managed by our IT policies and the governance team. For the clients that I'm managing, I recommend Fortinet firewalls to them.
We are using on-premises devices for US-based clients and clients in Europe. We're using on-premises devices 90% of the time.
More than 1,000 users in my organization are using Fortinet FortiClient software.
We are a team of eight to 10 people who manage our own network and our clients' network. We have junior consultants, consultants, and managers who are working together to provide the solution to our customers and organizations for managing the network.
What is most valuable?
It's easy to use, easy to deploy, and I have more visibility over my network to see which users are connected to the firewalls, which users are connected to the network, and what they're accessing.
What needs improvement?
The connectivity could be improved. It should be more user-friendly. For a layman user who doesn't have any information about VPNs, they won't know how it connects.
There's an overhead when we use the solution and deploy users. You need to configure FortiClient for each individual user. Their systems need to be configured to connect to the VPN. It would be better if the process was automated.
Some configuration and VPN features could more user-friendly.
Now, I'm working on a solution from Palo Alto firewall. It's basically an endpoint firewall. When a user opens his laptop, the laptop is already connected to a VPN, so it's secure before the login feature. I would like to see that feature in Fortinet as well. The system connects to the VPN as soon as it starts, no matter if it's connected to a network.
For how long have I used the solution?
I've used FortiClient for more than five years.
What do I think about the stability of the solution?
It's been stable for most of the time that I've used it. I spend nearly 8 to 12 hours on the VPN. It depends on the internet connection, but the VPN itself is stable enough.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and support?
Technical support is helpful and responsive. Whenever we need any support, they are there to help us.
I would rate technical support as four out of five.
Which solution did I use previously and why did I switch?
I've used Cisco AnyConnect and Cisco Meraki. I use this software to connect to the VPN.
How was the initial setup?
Initial setup would be better if it was automated. It will take a couple of minutes to set up a VPN. If there are more than 100 or 1,000 users in an organization, you can multiply that number with the number of employees.
The number of people needed for maintenance depends on the deployment. For our organization, there are 10 people managing it. There are some projects that I'm single-handedly managing, so I am doing the Fortinet firewall's configuration, the VPN configuration, and site to site VPN for the client's VPN. There are some instances where I require more support from my team. It depends on the deployment and the project on which we're working.
What about the implementation team?
The deployment was done by my own team.
We took some assistance from Fortinet support, but we did most of the configurations ourselves. There were some cases in which we required some expert assistance, so we contacted Fortinet support. They were super helpful and useful.
What was our ROI?
There was a return on investment, mainly in terms of security. After COVID, there were a lot of incidents in my country and in the banking sector. Some of our customers lost a lot of data, which was worth a lot for them. After investing in Fortinet, their network has been quite secure. They've been audited from multiple organizations and have achieved their mark.
What other advice do I have?
I would rate this solution as eight out of ten.
If there was an automation feature and it was more secure, I would rate it as 10 out of 10.
I would recommend this solution to others. We had some incidents and were asked to provide solutions to some of our commercial clients. We provided Fortinet. We shortlisted the firewall and gave them a technical solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Project Engineer at CDAC
Acts as an additional layer for the firewall and enables organizations to manage users and traffic
Pros and Cons
- "The product is user-friendly."
- "The tool is expensive."
What is our primary use case?
We use the tool for our internal private network. We have many in-house servers. If we want to connect to the servers from home, we need to use FortiClient to connect to the network and access the virtual machines.
How has it helped my organization?
We cannot access the network without FortiClient. It can be used as an additional layer for the firewall.
What is most valuable?
We can manage users and traffic using the solution. We can use it for personal communications and virtual tunnels. Only authorized employees are allowed to access and use the VPN. Others can’t make any changes. We can create a hierarchy for the employees and allow them to access particular networks. For example, we do not allow any employee to use social media.
We can monitor and restrict some websites. The product is user-friendly. The level of security depends on how well we configure the product. We can enhance the security level by adding proper configuration. We only allow access to limited websites. There is a minimum chance of clicking on any malware links.
What needs improvement?
The tool is expensive.
For how long have I used the solution?
I have been using the solution for more than five years.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten. We are using the enterprise version. We have purchased licenses for 100 users, but our organization has 50 to 70 users.
What's my experience with pricing, setup cost, and licensing?
We pay an annual subscription fee.
What other advice do I have?
Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Administrator at Chase Up
Easy to manage networks and useful to handle cybersecurity threats
Pros and Cons
- "The product's initial setup phase is easy."
- "The licensing feature of the product requires improvement since whenever the license expires, the tool logs out its users automatically, irrespective of whether they are on the network or not, which can be problematic for me."
What is our primary use case?
I use the solution in my company to make use of SSL VPNs during work-from-home setup during COVID-19, specifically for those people and workers who were working from home. The employees working from home were provided with Fortinet FortiClient for VPN connectivity and security purposes since it offers a more secure environment for our company, especially when compared to the other local VPNs in the market. My company also uses IPSec VPN or site-to-site VPN.
What needs improvement?
In Fortinet FortiClient, the syncing features or capabilities of the database are areas of concern where improvements are required.
The licensing feature of the product requires improvement since whenever the license expires, the tool logs out its users automatically, irrespective of whether they are on the network or not, which can be problematic for me.
For how long have I used the solution?
I have been using Fortinet FortiClient for four years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine out of ten.
Before Sangfor NGAF, my company's 30 to 40 people used Fortinet FortiClient.
How was the initial setup?
For our company's remote workforce environment, Fortinet FortiClient is installed on every single laptop of our employee who wants a connection while working from home. My company has deployed the product manually.
Fortinet FortiGate has a library on the internet from where users can see videos of any configuration they want to know about Fortinet products. Fortinet has archived materials that are very easily available on the internet. I viewed the online videos and started the deployment of the tool.
The product's initial setup phase is easy.
For deployment, you have to install and set up the .exe file and connect it with the FortiClient server, after which you configure the server policy. It will then sync the whole antivirus database, and you can use it.
The solution can be deployed in five to ten minutes.
What other advice do I have?
For endpoint protection, I find the vulnerability scanner provided by the tool to be very effective. The web filter and application control filter are very good in the product. The tool offers timely remediation plans. It detects viruses and trojan attacks actively and is very responsive, making it a very good software.
The VPN feature of the tool has increased network security since it helps the tool provide protection whenever users want to access the local network from the internet, and users need to apply only those resources to which they access be provided. It is very easy to handle the tool from the firewall and Fortinet FortiClient VPN, as well as Fortinet FortiClient Endpoint Security. The tool can provide a very comprehensive protection to secure your data and and deal with security breaches.
I recommend the product to those who plan to use it since it is a very good product, especially if you use the firewall products offered by Fortinet. People can go with Fortinet FortiClient Endpoint Security since it is very easy to manage your local PCs, local endpoints, and external and internal networks. The tool single-handedly manages your firewall, making it very easy to manage the network.
The product can handle cybersecurity threats, especially if you have a hold on your endpoints and servers. On a single-click page, the tool allows you to detect vulnerabilities and active threats and block them or quarantine them with a single click.
The product is beneficial if you use the firewall product offered by Fortinet FortiGate since it acts as a centralized tool to handle all the endpoints in your network from a single server. You can see the traffic and see what is going out or what is coming in, and also handle the inventory of your network, like how many PCs are infected, making it a solution that is quite easy to use.
I rate the tool an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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