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CTO2ad3 - PeerSpot reviewer
CTO at a financial services firm with 51-200 employees
Real User
It's given us the ability to remotely access information securely
Pros and Cons
  • "Remote connectivity is its most valuable feature."
  • "The initial setup was probably more complex. The configuration was somewhat unclear."

What is our primary use case?

The primary use case is VPN.

How has it helped my organization?

Being able to work from outside the office, it has given us the ability to remotely access information securely.

What is most valuable?

Remote connectivity is its most valuable feature.

What needs improvement?

I would like simplicity in the being able to configure the software to use it without a lot of effort.

Buyer's Guide
Fortinet FortiClient
September 2025
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
866,744 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's highly stable.

What do I think about the scalability of the solution?

The scalability is limited.

How are customer service and support?

The technical support has been good and helpful.

Which solution did I use previously and why did I switch?

We were previously using Cisco. We switched because we switched the hardware.

We chose this solution because it is part of a bigger product solution and it has flexibility.

How was the initial setup?

The initial setup was probably more complex. The configuration was somewhat unclear.

What about the implementation team?

We used a reseller for the deployment, who was good.

What was our ROI?

The solution has helped increase staff productivity by approximately 15 percent.

What other advice do I have?

It has improved our security posture by having this additional product.

Be open to what is out there. This particular solution is good, but there are other solutions out there that may make more sense for what you are trying to achieve.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user873078 - PeerSpot reviewer
IT Support with 51-200 employees
Real User
Good signatures and protection but the management system changes are unfavorable
Pros and Cons
  • "FortiClient has good signatures, good protection and, up until recently, it integrated really well with our firewall."

    What is our primary use case?

    We're using it for anti-virus, and its performance is okay.

    How has it helped my organization?

    Its benefit is that it provides virus protection.

    What is most valuable?

    FortiClient has good signatures, good protection and, up until recently, it integrated really well with our firewall.

    What needs improvement?

    I'm hoping they change the management system. The management is no longer applicable for us, so I want that to go back to the way it was.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    The stability is excellent.

    What do I think about the scalability of the solution?

    It is definitely scalable.

    How is customer service and technical support?

    I haven't used tech support.

    How was the initial setup?

    The initial setup was straightforward.

    What other advice do I have?

    Our most important criteria when selecting a vendor are going to be price and manageability.

    I would rate this solution as a seven because it worked fine, but things changed.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Fortinet FortiClient
    September 2025
    Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
    866,744 professionals have used our research since 2012.
    Janderson Mira - PeerSpot reviewer
    Diretor Técnico at TND Brasil
    Reseller
    An endpoint security solution with VPN and web filtering capabilities
    Pros and Cons
    • "The integration of VPN services with endpoint security is valuable."
    • "The features for application control and device control must be improved."

    What is most valuable?

    The integration of VPN services with endpoint security is valuable. Web filtering and application control are also valuable.

    What needs improvement?

    The features for application control and device control must be improved.

    For how long have I used the solution?

    We are a reseller, and we have been working with this solution for three years.

    What other advice do I have?

    I would rate it an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Senior Engeneer
    MSP
    High performance, reliable, and simple deployment
    Pros and Cons
    • "The most valuable feature of Fortinet FortiClient is its performance."
    • "Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good."

    What is our primary use case?

    I'm using Fortinet FortiClient to connect to servers on my company while working remotely from home. Additionally, I use it to connect to cloud applications and cloud servers. It's my company's gateway.

    What is most valuable?

    The most valuable feature of Fortinet FortiClient is its performance.

    What needs improvement?

    Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good.

    For how long have I used the solution?

    I have been using Fortinet FortiClient for approximately four years.

    What do I think about the stability of the solution?

    Fortinet FortiClient is stable.

    What do I think about the scalability of the solution?

    We have approximately 4,000 technology employees using this solution.

    How are customer service and support?

    Our internal network team does the support for Fortinet FortiClient. I have not contacted Fortinet FortiClient support.

    Which solution did I use previously and why did I switch?

    I have not used another solution other than Fortinet FortiClient.

    How was the initial setup?

    The initial setup of Fortinet FortiClient is very easy.

    What other advice do I have?

    I would recommend this solution to others because it is very good.

    I rate Fortinet FortiClient an eight out of ten.

    I would rate the solution higher if the solution has better compatibility with the mobile application.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer955431 - PeerSpot reviewer
    Systems Administrator at a international affairs institute with 201-500 employees
    Real User
    Stable, scalable, and good functionality
    Pros and Cons
    • "Overall Fortinet FortiClient has good functionality."
    • "We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit."

    What is our primary use case?

    I use Fortinet FortiClient for a VPN, endpoint protection, and remote access services.

    What is most valuable?

    Overall Fortinet FortiClient has good functionality.

    What needs improvement?

    We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit. 

    For how long have I used the solution?

    I have been using Fortinet FortiClient for approximately two years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    I have found Fortinet FortiClient to be scalable.

    How are customer service and support?

    After everything was implemented, we did not use technical support. We have not needed the support.

    How was the initial setup?

    The setup takes someone with more experience than I have a while, I imagine it is difficult.

    What other advice do I have?

    My advice to those wanting to implement this solution is they have to build the infrastructure for Fortinet rather than only do the endpoint by itself. Use the other Fortinet offerings together if you want to benefit the most.

    I rate Fortinet FortiClient a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2025
    Buyer's Guide
    Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.