We are using FortiClient for five to six users. Our primary use for this solution is to access a resource in our partner's network. They manage our call center.
Senior Network Engineer at a government with 5,001-10,000 employees
A trouble-free solution that allows us to connect to our partner's FortiGate gateway
Pros and Cons
- "It's pretty stable, and I don't have any problems with it."
- "I haven't found that that solution does anything amazing."
What is our primary use case?
How has it helped my organization?
This allows us to connect with our client who uses the FortiGate Firewall solution.
What is most valuable?
This is a standard VPN client, and it works for our requirements.
What needs improvement?
I haven't found that that solution does anything amazing. There is nothing special about it. It works trouble free just like any other client.
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Fortinet FortiClient
January 2026
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879,853 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's pretty stable, and I don't have any problems with it.
What do I think about the scalability of the solution?
Scalability doesn't apply to the client. It works on a single endpoint. Scalability is something that is relevant to the FortiGate Firewall, and we do not use that product.
How are customer service and support?
Our partner is the one who runs the system, so if we need technical support then it is them that we contact.
Which solution did I use previously and why did I switch?
The other one that we use is AnyConnect, which is for the majority of our remote users. Only one of our partners requires us to use FortiClient.
How was the initial setup?
The setup is straightforward for a VPN client. The deployment takes about ten minutes.
What about the implementation team?
The implementation and deployment were completed in-house.
We just installed the clients and put in the configurations.
What's my experience with pricing, setup cost, and licensing?
Anyone can download this product for free, but you have to have a FortiGate gateway that you are connecting to.
What other advice do I have?
This product is not terrible, but I don't have any basis in which to say that it is good.
Because we don't really have any problems with it, I would rate this product a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cybersecurity Engineer at a media company with 501-1,000 employees
Easy to use, Centralized console that provides visibility
Pros and Cons
- "The return on investment was very reasonable. It was low cost and it functioned, so the return on investment was excellent."
- "Everybody else is doing AI, machine learning, self-healing, next-generation features. It needs more next-generation features. Everybody else is doing AI, machine learning, self-healing, next-generation features. It needs more next-generation features."
What is our primary use case?
The primary use case is for remote access from having encrypted tunnels for our users back into our firewall. It was what was available at that point. We no longer are using a Fortinet firewall, which was the reason we stopped using FortiClient. While it was available, it was a good solution.
What needs improvement?
We had some issues using IPsec as a remote tunnel protocol and we had to change those configurations from IPsec to SSL. That was the only issue we had with FortiClient during the four years we used it.
Everybody else is doing AI, machine learning, self-healing, next-generation features. They should incorporate more next-generation features.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The stability is excellent.
What do I think about the scalability of the solution?
It scaled very well. We had close to a hundred users running the solution without an issue.
How are customer service and technical support?
Technical support was excellent.
Which solution did I use previously and why did I switch?
Before FortiClient we were using Microsoft RAS, Remote Access Server. We moved to FortiClient when we installed the Fortinet firewalls.
How was the initial setup?
The initial setup was very straightforward. It was on demand. We would have our help desk level one technicians do the installation on the end user laptops. The deployment strategy was as needed or on demand. The deployment took half an hour of a level one technician's time.
We didn't have technical staff for this, it was a very simple software to deploy. We had a manual that we would give the users. It was a self-serve. Apart from our installation, it was very simple to use. It had a lot of options which we really didn't use like vulnerability assessment or patching. We just used it for remote access.
What about the implementation team?
We did the implementation ourselves.
What was our ROI?
The return on investment was very reasonable. It was low cost and it functioned, so the return on investment was excellent. The integration was the firewall. Being able to a have firewall log that actually logged my FortiClient information and being able to have a centralized console to give me visibility, was the main reason we used FortiClient, because of its integration with the firewalls.
What's my experience with pricing, setup cost, and licensing?
Licensing was free up to ten users and after that, it was pretty reasonable.
What other advice do I have?
I would advise someone considering this solution to use as much functionality as possible on the endpoint.
I would rate it a seven out of ten. It fills remote access needs. I give it a seven because of the issues we had between IPsec and SSL. I also give it a seven for its cost, which is very low. It was a good product while I had it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiClient
January 2026
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,853 professionals have used our research since 2012.
It's given us the ability to remotely access information securely
Pros and Cons
- "Remote connectivity is its most valuable feature."
- "The initial setup was probably more complex. The configuration was somewhat unclear."
What is our primary use case?
The primary use case is VPN.
How has it helped my organization?
Being able to work from outside the office, it has given us the ability to remotely access information securely.
What is most valuable?
Remote connectivity is its most valuable feature.
What needs improvement?
I would like simplicity in the being able to configure the software to use it without a lot of effort.
What do I think about the stability of the solution?
It's highly stable.
What do I think about the scalability of the solution?
The scalability is limited.
How are customer service and technical support?
The technical support has been good and helpful.
Which solution did I use previously and why did I switch?
We were previously using Cisco. We switched because we switched the hardware.
We chose this solution because it is part of a bigger product solution and it has flexibility.
How was the initial setup?
The initial setup was probably more complex. The configuration was somewhat unclear.
What about the implementation team?
We used a reseller for the deployment, who was good.
What was our ROI?
The solution has helped increase staff productivity by approximately 15 percent.
What other advice do I have?
It has improved our security posture by having this additional product.
Be open to what is out there. This particular solution is good, but there are other solutions out there that may make more sense for what you are trying to achieve.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Support with 51-200 employees
Good signatures and protection but the management system changes are unfavorable
Pros and Cons
- "FortiClient has good signatures, good protection and, up until recently, it integrated really well with our firewall."
What is our primary use case?
We're using it for anti-virus, and its performance is okay.
How has it helped my organization?
Its benefit is that it provides virus protection.
What is most valuable?
FortiClient has good signatures, good protection and, up until recently, it integrated really well with our firewall.
What needs improvement?
I'm hoping they change the management system. The management is no longer applicable for us, so I want that to go back to the way it was.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is excellent.
What do I think about the scalability of the solution?
It is definitely scalable.
How is customer service and technical support?
I haven't used tech support.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
Our most important criteria when selecting a vendor are going to be price and manageability.
I would rate this solution as a seven because it worked fine, but things changed.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Tech Lead at a consultancy with 11-50 employees
A highly stable and easy-to-use solution that is suitable for small, medium, and enterprise businesses
Pros and Cons
- "Fortinet FortiClient is easy to use, and the single-access managed login is pretty good."
- "The solution's access control could be improved."
What is most valuable?
Fortinet FortiClient is easy to use, and the single-access managed login is pretty good. The solution incorporates the Microsoft portion of things, which is very nice. In terms of VPN, Fortinet FortiClient is a very good solution.
What needs improvement?
The solution's access control could be improved. It's a little difficult to work on access control because a lot of things are grouped under certain access groups in terms of things that go under gambling when sometimes they're not even gambling.
For how long have I used the solution?
I have been working with Fortinet FortiClient for three years.
What do I think about the stability of the solution?
Fortinet FortiClient is a very stable solution.
What do I think about the scalability of the solution?
We recommend Fortinet FortiClient for small, medium, and enterprise businesses.
I rate Fortinet FortiClient an eight out of ten for scalability.
How are customer service and support?
The technical support team's response time is good.
How was the initial setup?
The solution's initial setup is pretty straightforward.
What other advice do I have?
Overall, I rate Fortinet FortiClient an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Engeneer
High performance, reliable, and simple deployment
Pros and Cons
- "The most valuable feature of Fortinet FortiClient is its performance."
- "Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good."
What is our primary use case?
I'm using Fortinet FortiClient to connect to servers on my company while working remotely from home. Additionally, I use it to connect to cloud applications and cloud servers. It's my company's gateway.
What is most valuable?
The most valuable feature of Fortinet FortiClient is its performance.
What needs improvement?
Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good.
For how long have I used the solution?
I have been using Fortinet FortiClient for approximately four years.
What do I think about the stability of the solution?
Fortinet FortiClient is stable.
What do I think about the scalability of the solution?
We have approximately 4,000 technology employees using this solution.
How are customer service and support?
Our internal network team does the support for Fortinet FortiClient. I have not contacted Fortinet FortiClient support.
Which solution did I use previously and why did I switch?
I have not used another solution other than Fortinet FortiClient.
How was the initial setup?
The initial setup of Fortinet FortiClient is very easy.
What other advice do I have?
I would recommend this solution to others because it is very good.
I rate Fortinet FortiClient an eight out of ten.
I would rate the solution higher if the solution has better compatibility with the mobile application.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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