Fortinet FortiClient Reviews

We are using an on-site EMS server for this product and our clients install it on their workstations. I'm a security officer and we are customers of Fortinet. 

The valuable features for us are the integration of the vulnerability scan, mobile detection, and VPN client. The advantage of FortiClient for us is the integration with FortiGate and that they support Linux, which most other solutions do not. One-third of our users have Linux workstations.

FortiClient has compatibility issues between different versions, for example, the VPN doesn't work well between FortiClient 6.4 and FortiGate. There are usability issues with vulnerability scanning and with reporting. It's often difficult to interpret and there are inadequate features in management identity. I would appreciate a better explanation of the findings of the malware scanning and of things like real-time protection. The solution is geared toward centralized single sign-on for the workstations, which is something we do not have. From that point of view, it's not a good match. I've also found the SSL VPN very sensitive to network disruptions. The anti-ransomware feature is hard to use because when it finds something, it doesn't provide adequate information and there are false positives that are hard to identify. Generally, it's difficult to access the documentation of the APIs as it requires an invitation via sponsorship from a Fortinet employee. We had some long-running issues, but that's perhaps because our configuration is not mainstream.

I've been using this solution for over a year. 

We haven't had any crashes, so the product is stable. We have problems with the stability of the VPN connection which tends to disconnect, but my impression is that it's just sensitive to network disruptions and is not related to the solution.

It's hard for me to comment on scalability because we are a company of 50 employees. We have one person who deals with maintenance for a minimal amount of time.

The technical support could be improved because it takes time to get through the first level of support, where you have to prove your case. When you get to where you need, it gets better, but just to get to someone who understands the problem can be tedious. We had some technical problems that they were never able to resolve.

The solution can be set up manually which can be quite complex on some operating systems because it requires a lot of manual settings. It can also be set up on Linux but they only support some distributions. 

I believe that licensing costs $500 per year for a 25-seat pack. It's a reasonable price although for small businesses, the disadvantage is that you have to buy a minimum 25 licenses.

I rate this solution six out of 10. 

I use Fortinet FortiClient to protect my connection to my company. It is a VPN.

The most valuable features of Fortinet FortiClient are ease of use and simple configuration.

Fortinet FortiClient could improve the connection because sometimes it drops.

I have been using Fortinet FortiClient for approximately one year.

Fortinet FortiClient could improve the stability.

We have approximately 800 people using Fortinet FrotiClient in my company.

I have not used the support from Fortinet FortiClient.

I previously used Pulse Connect Secure and it was more stable than Fortinet FortiClient.

I rate Fortinet FortiClient a seven out of ten.

We primarily use FortiClient for our VPN access.

We were on the free version before, then transitioned to the EMS server. Now that we transitioned to that, it's been extremely helpful.

The EMS server gives us good control and central management. The product is easy to use. Integration with VeloCloud allows immediate deployment, rather than having to wait six months for a piece of hardware. 

The reports could be easier to set up.

We've used it for five or six years.

The solution has been stable. It's been good.

Yes, it's scalable.

I had to call them to figure out how I was going to transition from the old unmanaged client, and we had to push out the new managed client. I reached out to them about how we were going to attack that, and they were good. Their engineers really know their product well.

Positive

The initial setup was straightforward.

We have a network engineer, so he's the one who deals with Fortinet.

I would rate Fortinet FortiClient an eight out of ten. It's so easy to use. I just wish the reports were a little easier to use.

We are going through a growth spurt, buying up many little offices. FortiClient integrated with VeloCloud allows us to convert them fast, and that's our end game.

We have more than 1200 users.

The connection speed is fast. I can connect quickly at any time, and there are never any interruptions to the FortiClient connection. I could easily code into the client's server with that connection, with no lag.

I would like Fortinet to improve FortiClient's compatibility with macOS.

I've used FortiClient for more than a year. 

FortiClient is stable. 

The setup was managed by the infrastructure team. They just sent me a laptop with FortiClient already installed. 

I rate FortiNet FortiClient eight out of 10.

We are using it for our web filtering and VPN needs. We are one version behind the latest one. 

It was deployed on-prem, but we moved it to the cloud. It is a public cloud provided by Fortinet.

It is a fantastic product. Its overall security is valuable. We are very impressed with the web filtering and the application firewall it provides. 

The software inventory part is not yet up-to-date. It doesn't have a great interface, which is a disadvantage. I wish we could leverage it, but we don't use it at all because it's not that reliable.

We deployed it about a year back, and I use it pretty much every day.

We haven't seen any downtime since we deployed it about a year back. It has been pretty good.

We have deployed it across all employee laptops. We have approximately 1,500 users. 

It was easy to scale. We got merged with another company, and it was easily scalable.

Their support is good.

We used Cisco AnyConnect. Because we had FortiGate on the other side, we decided to go with Fortinet.

It was straightforward. 

I did it myself. Their support was also good.

It is not that expensive. It was within the range. A dollar per user per month is nothing.

It definitely fulfills the purpose. It does a lot of things. I'm specifically using it for web filtering and VPN, but it also has other features. The zero-trust network feature is one of them. I haven't yet tried their zero network policies, and that's something that I'm now looking into. They claim to have fantastic features there, and that's the next one for me to try.

They also have an antivirus, but because we already have a Microsoft one, I just didn't give it a try. It is a part of the huge list of its benefits.

I would rate it a nine out of 10.

Our primary use case is when we've set up a Forti VPN or a IPsec VPN Full Mesh of 18 different locations on our FortiGates. It goes hand in hand with the FortiAPs as well.

The most valuable feature is the single pane of glass, single point of management.

One area that could be improved is cost, but you've got to pay for what you get.

The stability of the solution is very good.

Scalability of the solution is very good.

The tech support with Fortinet is phenomenal.

The initial setup is very straightforward.

Return On Investments for the solution would be about a 4 out of 5.We've set up Full Mesh and then we piggybacked on the ability to print anywhere. We have networked our phone systems together so that we can dial any of our locations on a four-digit dial, versus having to dial the 10-digit phone numbers. It's quick, it's easy, and a lot better for the staff.

The biggest lesson I've learned with this solution is just keep the documentation up to date.

I would give this solution a nine out of ten.

Fortinet FortiClient supports SSL VPN.

Not too many releases have been made. The latest concerned version seven. The one before it, six, was around for a long time. From the client's perspective, there has not been released anything which fully stacks up against Cisco. There should be more frequent releases or updates.

The solution can initially be a pain for new users and may take around two weeks for one to properly familiarize himself with it. 

The stability is pretty good. 

The scalability is pretty good. 

I cannot comment on tech support as I have not had dealings with it. 

The initial setup is pretty straightforward, since even Cisco can use a called SDM when it comes to FortiGate supporting a web interface. However, FortiGate is more convenient in some cases. 

In certain scenarios we would simply deploy FortiGate VPN, which we find to be comparatively more convenient, simple and stable than Cisco. I am talking about the FortiClient.

The solution may take new engineers some time to familiarize themselves with it, but it is, fortunately, close to Cisco in its concept. This means that if one has a background with Cisco, he can easily adopt all the functions and configuration procedures to the solution, including the command line from the FortiGate scenario.

The solution can initially be a pain for new users and may take around two weeks for one to properly familiarize himself with it. At this point, one can quickly understand the entire procedure.

The solution is more cost efficient than Cisco, as FortiGate tends not to charge for the client license, which allows one to make free use of whatever is supported on the device.

Not too many releases have been made. The latest involved version seven and the one before it, six, was around for a long time. From the client's perspective, there has not been released anything which fully stacks up against Cisco. There should be more frequent releases or updates.

The initial setup is pretty straightforward, since even Cisco can use a called SDM when it comes to FortiGate supporting a web interface. However, FortiGate is more convenient in some cases.

In certain scenarios we would simply deploy FortiGate VPN, which we find to be comparatively more convenient, simple and stable than Cisco. I am talking about the FortiClient. It is also more cost efficient, as FortiGate tends not to charge for the client license, which allows one to make free use of whatever is supported on the device. 

The solution may take new engineers some time to familiarize themselves with it, but it is, fortunately, close to Cisco in its concept. This means that if one has a background with Cisco, he can easily adopt all the functions and configuration procedures to the solution, including the command line from the FortiGate scenario. 

I would recommend the solution to others, even when it comes to my friend, who has a small business, for which FortiGate compares more favorably than that of Cisco. If having a fancy system is not important to the person, but he is simply looking for a workable and stable solution, then FortiGate is the way to go.

I would recommend the solution to others, even when it comes to my friend, who has a small business, for which FortiGate compares more favorably than that of Cisco. If having a fancy system is not important to the person, but he is simply looking for a workable and stable solution, then FortiGate is the way to go. 

I rate Fortinet FortiClient as a nine out of ten. 

Our customers choose the FortiClient as a solution for endpoint security because 90% of them are already using FortiGate as a firewall. FortiClient is interoperable with Fortinet firewalls, so, for them, installation and implementation are easy.

The most useful features are the reports that come from the end user's machines and devices. You have everything in one place to tell you what's happening on the network. 

It's a unique system and they have unique technical support. If something is wrong with a firewall or FortiClient, the client does not need to call different vendors. Fortinet has only one vendor and one technical support team.

On the other hand, it's easy for the system administrators to use.

Fortinet should support older Windows versions. Their competitor, Kaspersky, has an embedded security solution that covers HP and the oldest version of Windows, those before Windows 10 or Windows Vista.

In Eastern Europe, for example, there are a lot of companies that are still using Windows XP on their machines. Their machines, therefore, cannot be properly protected by FortiClient and they can easily end up with a Trojan horse in their system. Basically, anybody can jump into their network through these machines that are not covered and properly secured.

I have been using this solution since the beginning. 

FortiClient is a stable solution. 

It is scalable. However, the scalability depends on a variety of factors. 

We have had a few clients complain about Fortinet's tech support because it is not as big as Cisco's. However, Cisco is the biggest company on the market for these kinds of products. They have extensive tech support and they can get back to clients quickly. 

With Fortinet, some clients have to wait two to four days for a response. That is the biggest complaint from end customers about Fortinet's technical support.

The initial setup is easy. Our clients use the FortiClient EMS, which is the central console for installing FortiClient. It is easy and very user friendly.

The pricing is reasonable if you compare it to some other vendors. Of course, you can always get an additional discount from the Fortinet channel and account managers. You can also shop around with different vendors to see who will give you a better price. 

We are using Fortinet FortiClient to allow our workers to connect remotely to work. This is mostly because of the lockdown or if they are on vacation.

FortiClient has not given us any ongoing problems. We did have a problem with uninstalling it, but we opened up a service request ticket to resolve it.

The solution can improve by adding new remote console or endpoint features to make the solution easier to use.

In a future release, the web client section could improve by adding more features, such as a firewall.

I have been using Fortinet FortiClient for approximately two months.

The solution is stable, we have not had any issues in the time we have been using it.

The scalability of Fortinet FortiClient has been good.

We have had some problems related to FortiClient and other products, which is related to Fortinet. We have owned other Fortinet solutions which have had a problem connecting with the switch. We have opened a service request ticket on their system, and it has been nearly one month and they are still looking for a solution.

The installation was easy, we did not face any major issues. We had one small issue related to the proxy settings because we did not have a direct connection to the internet. When we applied the license to the FortiClient, we needed to connect through EMS. However, because we do not have a direct connection to the internet, we needed a proxy, but later resolved it. We created a service request ticket and they said that there was no proxy feature, that is why we created a second adapter and it allowed us to have internet. If there were proxy settings on their EMS, it would have been beneficial.

I rate Fortinet FortiClient an eight out of ten.

The solution is good. I like it very much. It has inexpensive scalability, works very well and can communicate with other Fortinet devices.

While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically. 

I currently use Fortinet FortiClient on my computer and have been doing so for around three months. 

The solution is stable. 

The solution is very scalable. It is inexpensive and works very well. 

Based on my past training, I have not yet had need to contact technical support. 

The EMS is very simple to install. The product is very simple. 

For the moment, I only use a fraction of the features offered by the solution and these are very good. For someone like me, who is in Africa and has a small company numbering 500 users, the current features are more than sufficient. I do not use all that is provided by EMS. 

When it comes to the competition, I can only wonder how Fortinet stacks up. I would be interested in knowing if it has the Data Lake feature offered on Palo Alto or machine learning about prevention. 

The solution is on-premises and we have our own server. 

We have a database server and, for the moment, I don't have any issues with its resources. Perhaps, in the future, this will change. 

I would recommend the solution to others without hesitation. It works very well. The EMS is very nice. 

I rate Fortinet FortiClient as an eight out of ten.