ESET Endpoint Protection Platform Reviews

The client needed to use an antivirus and to change Windows Firewall, so he used ESET Endpoint Security.

If you use ESET Antivirus Security with ESET ERA Server as a middle computer in your network, you can manage all features and updates from one place.

The AV engine doesn't burden the PC.

They need to improve the FW part and, of course, ESET ERA Server.

More than five years.

This ESET environment consists of the ERA Web Console for remote administration of client computers and servers, and Apache HTTP Proxy to distribute updates to client computers. AD environment consists of about 250 client computers and 30 servers, and everything works perfectly for now.

ESET is recognized as one of the best in the security field. It provides a high level of security and the ERA Web Console increases productivity because we can do all we need to do with clients from one central place. And we have plenty of options for those clients.

What is great about ESET is the ERA Web Console through which we can pull various reports, and monitor and administer all clients and servers. In addition, the console is easy to use.

The most valuable feature for us is the ability to create custom reports. Also, they are not exclusively related to antivirus and group synchronization from AD, so we can have the same group structure on AD and ESET. 

Another feature that we like is setting the GUI of ESET Endpoint Security/ESET File Security to silent mode because some servers and clients can have performance issues. For example, the ekrn.exe process, from time to time, consumes a lot of CPU, so it is great that we can put this process on silent mode.

From the Dashboard, we have a quick view of real-time status, and if we are in hurry, the ERA Web Console will send us a notification with the current situation so we don't need to waste time connecting to the console.

They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet.

One to three years.

We haven't encountered any issues with stability.

We haven't encountered any issues with scalability.

I would give technical support a 10 out of 10. It is fast and professional.

Initial setup is simple, there are no undefined options that confuse you and every step is well explained.

Gives you a reliable endpoint security product with high security standards and easy administration from everywhere.

Network security for an organization with around 20 networked computers with all users diving all over the internet for disparate interests. It is easy enough to pick up a bug, and we do not want one.

We have not picked up a bug yet, because we use ESET, which is a tried, proven system. 

We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup. 

It is absolutely invisible once running. It effectively catches unwanted stuff. It has saved our bacon over many years.

You have to buy it.

Trial/evaluations only.

No issues.

No issues.

No, we have not changed.

ESET is perfect, if you can afford it.  

Not really.

The most valuables features are that it is a lightweight antivirus with a lightweight heuristic scan, web filter, bi-directional firewall, and device restriction that works well.

As ESET is a lightweight antivirus and gives us the most useful features that we need on an endpoint, we are comfortable after installing it. You don't need to worry about the machine becoming slow after installing it, and there are other features to protect the user machine as well.

The heuristic of ESET is not so effective in standard mode. We have to implement some policies on it to have good protection against malware like Zero-Day and ransomware. I think that such policies should be implemented by default on the product or by the automatic updates.

ESET is so stable, after you install the ESET Endpoint Security (endpoint) or the ESET Remote Administrator (ERA admin console) you will not have problems with bugs or the like, in the interfaces or features.

I have never needed to do this on an ESET product.

Here in Brazil, the support is not good. But if I contact the support in Argentina, which is the central service desk of Latin America, the support is very good.

Yes, as a software distributor I also work with Sophos for example, and the cost-benefit of ESET is better than Sophos.

The deployment and configuration of ESET Endpoint Security and ESET Remote Administrator are really simple, and easy to manage.

The cost-benefit of ESET, from my point of view, is really good for an antivirus for small and medium business.

Yes, I evaluated Sophos, but I would have to upgrade the machines to install it on all PCs.

It's a good antivirus for small and medium businesses. However, be careful with the policies; implementing best practices of ESET policies is necessary. Also make sure it is updated.

Easy to use security solution, helps to secure connected devices against viruses in the digital world.

iOS compatibility for mobile security and parental control.

Since 2008.

None.

None.

Very good, very prompt responses. So far, frankly speaking, we have had more technical issues on our side than on the ESET side.

ESET is a top Slovak company, renowned in the industry as is their solution. Previously I tried AVG and McAfee solutions, but did not feel my device was really secure.

Straightforward.

Pricing per month, for security services as apps in CEE pricing: up to €2 monthly is OK.

With pricing around €5 per month you have to provide really strong value as it is already at the level of one quarter of a telco bill.

Not really. By the time we started cooperation with ESET, their competitors didn’t even have local support in Slovakia.

We have cooperated with ESET for many years. We resell their products with orange branded versions that help us to create revenue of more than €3 million yearly.

Management console, where you can manage all devices on the network from your PC.

Management console means I don’t have to physically go and update the PCs. I can check their status from my desktop.

Assuring all users that all types of malware/ransomware are covered (this is hard to do, I know).

One and a half years.

No. Assuring all users that all types of malware/ransomware is covered...

No.

An eight out of 10.

Yes, we switched as ESET was easier to use, has management console functions, and the application is cost-friendly for a small business.

Yes. Phone support provided was great and the GUI steps are easy to follow.

If you are running a small business and don’t need an over-the-top product, ESET is a good product. Cost-friendly and easy to manage for a small number of devices on the network. Phone support has been marvelous.

Yes, I looked at McAfee, Norton, and Malwarebytes.

ESET is a good product. Cost-friendly and easy to manage for a small number of devices on the network. Phone support is great, and they always get back to you.

The CLI Scanning is used for scanning our corporate storage (endpoint) for malware that our onboard scanner (MS Endpoint) misses.  

Personal experience with the real-time scanner was excellent and we wanted to create a second layer of detection on our systems, without going through the expense and trouble of running a second AV on our systems.

On notification of a potential malware issue via FireEye, or PaloAlto, we launch a scan against the endpoint C$ share and the user's network drive.  

Automatic cleaning is enabled, and often finds the malware the MSEPP has missed, plus additional malware.  

We use app locker to prevent execution of downloaded malware so ESET is simply used to clean up after the fact.

From our perspective, no real issues with the application.  

Personally, I use it on my desktop/laptop/tablet and have had no issues with signature or application updates.  

I hope to convince our Application team to adopt it over our MSEPP solution but due to the difference in price, it's not likely.

We haven't had any issues with deployment.

We haven't had any issues with stability.

We haven't had any issues with scalability.

The application runs in the background without a noticeable impact on my laptop. In 3 years of use, there have been no infections (as far as I know...). The application is being put to the test, as about once a week I get a notification from ESET of another virus that was detected and quarantined. ESET's operation is in stark contrast to another popular security firewall that I tried 3 years ago before choosing ESET. That 'other' firewall noticeably slowed all other applications, forcing me to remove it.In anycase, my experience with ESET has been good so far.

ESET requires a yearly license fee. That license fee is significant for SOHO users. Users considering a purchase should look at both performance and license pricing of the top vendors before making a decision. The ESET license price is discounted only if one is willing to purchase a 3-year license. That's a long time window for a PC, in my opinion.