Delinea Secret Server Reviews

We use Delinea Secret Server as a PAM solution. It helps us to check, rotate, and store passwords. 

We implemented the product for our privileged identities. We have configured them in check-in/check-out rotation. Delinea Secret Server rotates the password each time a privileged identity is checked in, making the password valid only for some time. 

The tool's most valuable feature is robust audit logging. 

Delinea Secret Server needs to improve its reporting. 

I have been working with the product for three years. 

I rate Delinea Secret Server's stability a nine out of ten. 

I rate the tool's scalability a seven out of ten. 

I have had limited exposure to CyberArk. 

We can see ROI when we use the product to its full capacity. 

The tool's pricing is expensive. 

Delinea Secret Server is superior to CyberArk. I rate it an eight out of ten. 

We are selling this solution. Different customers have different use cases for it, which vary from our own. We do not use it for our organization; rather, we deploy and configure it for our customers to whom we sell it.

I have large-scale clients.

The most valuable feature is the user experience. The platform offers a native user experience, which means that users don't have to change their behavior or install any additional software or agents.

Moreover, Delinea manages the secrets, not the assets.

An area for improvement in Delinea Secret Server is its integration with ICAP servers. This integration would help in scanning for transfers and determining if they are one-way or not, and whether they contain values. Additionally, there is a need to enforce the copy-based policy across all secrets in the Delinea Secret Server platform, instead of having it as a personal configuration.

I have been using this solution for seven years. I am currently working with the latest version.

I would rate stability an eight out of ten.

I would rate scalability a ten out of ten.

The customer service and support was really good. 

Positive

The initial setup is really easy. I would rate it a ten out of ten.

It took one month to deploy. The process was straightforward and only one person was required to deploy the solution.

The pricing model is within the market average. I would rate it a three out of ten, where ten is the most expensive, and zero is very cheap.

I would advise people to use cloud-version because it has more features.

Overall, I would rate the solution a ten out of ten.

We use the solution for automatic password rotation and managing system admin and database access.

The solution's most valuable feature is video recording. It is crucial for evidence and compliance purposes.

The solution's remote support feature needs improvement.

The solution is stable.

We have 30 solution users in our organization. They include system, network, and database administrators.

The solution's technical support is good.

Positive

The solution's initial setup process is easy.

The solution is low-cost than other vendors. We purchase a yearly subscription for it.

The solution has all the essential features to secure any environment. I rate it an eight.

The team password vault is valuable.

The customer service and support team could be improved, and the solution could be more user-friendly.

We have been using the solution for approximately two years.

The solution is stable.

The solution is scalable. Approximately 200 users are using it in our organization.

I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.

Negative

I was not a part of the initial setup process.

I rate the pricing six out of ten.

I rate the solution a four out of ten. The solution is good, but there is a lot of room for improvement. The UI and the customer service and support team could be improved. I advise new users to have patience with support and be careful when purchasing licenses because if they mix up their licenses, it would be challenging to get them fixed, and they may have an outage.

Our clients use this solution to manage privileged accounts, meaning their administrative accounts. Whether it's active directories, co-banking solutions, or databases, the solution will take over all the privileged accounts on the network or in the infrastructure. 

Number one is the password vault; it's very good. It helps our clients avoid having a lot of passwords out there.

Number two, they have a feature for remote desktops that are created on a per session basis, which is very good for security. They also integrate with service providers. Let's say I'm having Microsoft take a look at the active directory or something that went wrong. I can give them one-time access, and once they're done, the session ends and they don't have access to it anymore. These features are very helpful for my customers.

The setup for this solution is complex. I'm not going to lie, you need a specialized system security engineer to deploy it.

I have been working with this solution for about five years.

The solution is stable. 

The solution is scalable. 

Since I'm speaking as a system security engineer, most of the time we're able to solve any problems the customers have, unless there's a software problem that needs to go to the software development team at Thycotic, but most of the time there are no issues.

On a scale of one to five, with one being the worst and five being the best, I would say that the ease of deployment by a novice would be around a one or two, while a skilled engineer could deploy it around a three or four.  

Licensing depends on a lot of factors, but once they do the proper scoping for you I don't think their pricing is that bad. This is a privileged access management solution, so yes it's expensive, but if the scoping is done right, I think you get a return on your internal investment.

Like most of these solutions, it depends on the engineer who comes and sets it up the first time. If it is done correctly and they integrate the different systems correctly, it'll work fine within your environment and you shouldn't have any issues. Administration of the solution is easy once it is set up. 

I prefer Thycotic because of the security, the fact that it is easy to administer, and the features. I think it has very, very good features, so I'd recommend Thycotic over CyberArk and the rest.

When considering a privileged access management solution, I would advise people to do their homework and find out about the features. People get solutions for different reasons, and the plan is not as straightforward as it would be with a firewall where you know what you want to block or control. Do your homework because it's an expensive solution, regardless of who you're buying it from. Find out what features it has, and make sure that the features work for you so you don't buy an expensive solution just to have it parked.

I would rate this solution as an eight out of ten.

Delinea Secret Server is good for multi-platform support and hybrid cloud environment, it supports a mix of Linux and Windows programs.

The secret template, password rotation, and recording sessions are the most valuable.

They could improve the container platform and SPO. The cloud database technologies should be improved. The web browser isolation recording could be improved. When you do anything from the web portal, it cannot record properly. You can only record via remote desktop or secure share. But when the admin performs by web access we cannot record the session.

I have been using Delinea Secret Server for the past five years.

I have found that it is reliable. 

It is easy to scale and they support modular.

They are pretty good when it comes to basic support.  If you have questions or concerns beyond the basic support you have a fee-based professional service that takes over.

The initial setup is straightforward.

I used an in-house implementation.

The licensing costs around seventy thousand dollars annually.

I would rate Delinea Secret Server an eight out of ten.

I use Delinea Secret Server for demonstration purposes while talking to clients, for internet access management, and user monitoring.

I like that it's user-friendly.

Support could be better. I have heard about a lot of problems in the Bangladesh market. People are saying that there are support issues. So, Delinea should focus on support and services.

I have been using Delinea Secret Server for one or two months.

Delinea Secret Server is a stable solution.

Delinea Secret Server is a scalable solution.

Technical support could be better. The support centers can't solve the issues.

On a scale from one to five, I will give technical support a two.

Neutral

The initial setup is straightforward. For demonstration purposes, it does not take much time. But it takes up to four months to go into production.

I would tell potential users that they should focus on local partners with a local support team. This is becasue Delinea can't resolve the issues these days. I have seen a lot of cases in Bangladesh where the OEM can't resolve the issues. The application server is full of logs, and sometimes it needs to clear all the logs and files because it can become slow. 

On a scale from one to ten, I would give Delinea Secret Server a six.

We recently had to reset every company password globally, which I am in the process of undertaking at the moment. 

It seems to be working well for us. While we did encounter several glitches, I believe this owed itself to the solution not having been fully deployed, even though they owned it for some time. We have since deployed it fully and are learning as we go, especially as concerns the various international laws, such as the GDPR. Yet, it works well for us. 

We recently had to do a global reset of every company password, something we are still in the process of doing. While we had a few glitches, this likely attributes itself to them not having fully deployed, even as they owned the solution for a while. Now that we have done so, we find ourselves to be learning as we go, especially as concerns the various international laws, such as the GDPR. This said, it works well for us. 

As I am partial to CyberArk, I rate Thycotic Password Reset Server as a nine out of ten, owing to the minor glitches I mentioned. 

The initial setup was very straightforward for us. However, as it would not deploy easily with our 2019 servers, we were forced to make a few code changes. It continued to deploy for 2012, something I found to be odd, but started working flawlessly only after I made a few code changes. 

My only negative thing to say about Thycotic would involve the servicing not having been written for 2019.

I have, perhaps, a year-and-a-half worth of experience with Thycotic Password Reset Server. 

As I am partial to CyberArk, I rate Thycotic Password Reset Server as a nine out of ten, owing to the minor glitches I mentioned.

This said, the solution's stability is flawless. It's very stable.

We have had dealings with technical support, but have not encountered any problems with them. They helped walk us through so many things that we simply did not know. My only negative thing to say about Thycotic would involve the servicing not having been written for 2019. 

I did a PLC with them while at IQVIA, but when I came over to CNHI, they actually owned 400-license, so I went ahead with its implementation.

We are trying to capture feedback with CyberArk, as well. 

I started my certifications in CyberArk, but I deal with identity and access management. 

As I am partial to CyberArk, I rate Thycotic Password Reset Server as a nine out of ten, owing to the minor glitches I mentioned. I would likely rate it as a ten, but one tends to stick with what he knows. 

The initial setup was very straightforward for us. Since it would not deploy easily with our 2019 servers, we were forced to make a few code changes. It continued to deploy for 2012, something I found to be odd, but, once I went in and made some code changes, it worked flawlessly. It took us about two days to work through this, but we got it done. 

It seems to be working well for us. While we did encounter several glitches, I believe this owed itself to the solution not having been fully deployed, even though they owned it for some time. We have since deployed it fully and are learning as we go, especially as concerns the various international laws, such as the GDPR. Yet, it works well for us.

I am not aware of the licensing costs, as they already owned everything but had not put it in the infrastructure. I am simply unaware at the moment, but will find out, as I am the director of the area. 

At present, the solution is a hybrid, but we plan to put it totally in the cloud. 

I rate Thycotic Password Reset Server as a nine out of ten.