In my company, Delinea Secret Server was primarily used for accessing websites with credentials that were shared among the team.
Consultant
Enhanced security with password rotation and access control
Pros and Cons
- "The ease of granting access to a secret without having to share the actual password and the password rotation were the main features I found effective for password management."
- "Cybersecurity is constantly evolving, so there will be features needed in the future."
What is our primary use case?
How has it helped my organization?
Guaranteeing that the passwords were kept up to date and not known to the users increased the security around the solution and the infrastructure.
What is most valuable?
The ease of granting access to a secret without having to share the actual password and the password rotation were the main features I found effective for password management.
What needs improvement?
Cybersecurity is constantly evolving, so there will be features needed in the future. There is space to use AI in several aspects of the solution, however, I can't pinpoint which ones.
Buyer's Guide
Delinea Secret Server
November 2025
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For how long have I used the solution?
I was using Delinea Secret Server for six years.
What do I think about the stability of the solution?
The stability of the solution was good.
What do I think about the scalability of the solution?
For small companies, the complexity of the solution may be heavy. I would recommend it for medium to large companies due to its complexity versus the rewards.
How are customer service and support?
The technical support by Delinea was good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was fairly straightforward and easy to deploy.
What about the implementation team?
I did not take part in the deployment, so I can't provide details on the implementation team.
What's my experience with pricing, setup cost, and licensing?
The pricing was fair, and maintenance or support was included in the subscription.
Which other solutions did I evaluate?
I was also looking into Keeper to compare features and see how they differ.
What other advice do I have?
I would recommend Delinea Secret Server to medium to large companies, however, for smaller ones, there are likely easier solutions to use.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Has valuable session recording and discovery features, but it could provide ease of handling SSL certificates
Pros and Cons
- "The technical support services are excellent."
- "One of the product areas that could be improved is the ease of handling SSL certificates within the application."
What is our primary use case?
We have implemented the product in our system environment and configured it extensively to manage privileged accounts and enhance security.
What is most valuable?
The solution's session recording and discovery features have been valuable for us in securing our privileged accounts.
What needs improvement?
One of the product areas that could be improved is the ease of handling SSL certificates within the application, as it currently requires manual command-line configurations.
For how long have I used the solution?
I have been working with Delinea Secret Server for one year.
What do I think about the stability of the solution?
I rate the stability as a nine.
What do I think about the scalability of the solution?
I would rate the product scalability as a nine, as it has effectively scaled to meet our growing needs.
Our clients range from small to medium-sized businesses.
How are customer service and support?
The technical support services are excellent.
How was the initial setup?
The initial setup process is easy, around eight on a scale of one to ten. The deployment process took approximately six months.
What was our ROI?
Delinea Secret Server has provided a return on investment by significantly enhancing our security operations, particularly in managing privileged accounts.
What's my experience with pricing, setup cost, and licensing?
Compared to other solutions like Centrify, Delinea Secret Server is competitively priced but on the higher side.
What other advice do I have?
I would rate the platform as a seven.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Delinea Secret Server
November 2025
Learn what your peers think about Delinea Secret Server. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
872,869 professionals have used our research since 2012.
Senior System Analyst at a government with 1,001-5,000 employees
Provides a native user experience and highly scalable
Pros and Cons
- "The product provides a native user experience without requiring users to install additional software or agents."
- "An area for improvement in Delinea Secret Server is its integration with ICAP servers."
What is our primary use case?
We are selling this solution. Different customers have different use cases for it, which vary from our own. We do not use it for our organization; rather, we deploy and configure it for our customers to whom we sell it.
How has it helped my organization?
I have large-scale clients.
What is most valuable?
The most valuable feature is the user experience. The platform offers a native user experience, which means that users don't have to change their behavior or install any additional software or agents.
Moreover, Delinea manages the secrets, not the assets.
What needs improvement?
An area for improvement in Delinea Secret Server is its integration with ICAP servers. This integration would help in scanning for transfers and determining if they are one-way or not, and whether they contain values. Additionally, there is a need to enforce the copy-based policy across all secrets in the Delinea Secret Server platform, instead of having it as a personal configuration.
For how long have I used the solution?
I have been using this solution for seven years. I am currently working with the latest version.
What do I think about the stability of the solution?
I would rate stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate scalability a ten out of ten.
How are customer service and support?
The customer service and support was really good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is really easy. I would rate it a ten out of ten.
What about the implementation team?
It took one month to deploy. The process was straightforward and only one person was required to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
The pricing model is within the market average. I would rate it a three out of ten, where ten is the most expensive, and zero is very cheap.
What other advice do I have?
I would advise people to use cloud-version because it has more features.
Overall, I would rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Identity and Access Management Specialist at Keywords Studios PLC
The solution is not user-friendly, and the UI and technical support is not great
Pros and Cons
- "The solution is scalable."
- "The solution could be more user-friendly."
What is most valuable?
The team password vault is valuable.
What needs improvement?
The customer service and support team could be improved, and the solution could be more user-friendly.
For how long have I used the solution?
We have been using the solution for approximately two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. Approximately 200 users are using it in our organization.
How are customer service and support?
I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.
How would you rate customer service and support?
Negative
How was the initial setup?
I was not a part of the initial setup process.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing six out of ten.
What other advice do I have?
I rate the solution a four out of ten. The solution is good, but there is a lot of room for improvement. The UI and the customer service and support team could be improved. I advise new users to have patience with support and be careful when purchasing licenses because if they mix up their licenses, it would be challenging to get them fixed, and they may have an outage.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Manager at a consultancy with 10,001+ employees
Quick, and simple to install, but the scalability has limitations
Pros and Cons
- "The privileged access management, which is the Safe Access Model is the most valuable feature."
- "Improvements are needed in session management, behavioral analytics, and the reporting segment."
What is our primary use case?
We provide Thycotic Secret Server as well as use it.
Thycotic Secret Server is used for data security.
What is most valuable?
The privileged access management, which is the Safe Access Model, is the most valuable feature.
What needs improvement?
Some of the features need improvement.
Improvements are needed in session management, behavioral analytics, and the reporting segment.
For how long have I used the solution?
I have been working with Thycotic Secret Server for three or four years.
What do I think about the stability of the solution?
For the most part, Thycotic Secret Server is stable.
What do I think about the scalability of the solution?
Thycotic Secret Server is relatively scalable. Scalability is good, but it does have its limitations. It's scalable to an extent.
How are customer service and support?
Availability of technical support has always been a concern.
Which solution did I use previously and why did I switch?
I have used several products, such as Beyond Trust, and CyberArk.
How was the initial setup?
The initial setup is straightforward.
I can't give you an estimate, as it has been a while since we had an installation, but it was straightforward.
It takes half a day to install.
We have a team of three people to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
Most customers opt for a yearly license. I don't believe that I have seen anyone pays on a monthly basis.
What other advice do I have?
I would recommend this solution if it aligned with their use cases.
I would rate Thycotic Secret Server a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Team Lead, System Infrastructure at GAL
Good stability and an easy initial setup process
Pros and Cons
- "Its technical support is good."
- "Its remote support feature needs improvement."
What is our primary use case?
We use the solution for automatic password rotation and managing system admin and database access.
What is most valuable?
The solution's most valuable feature is video recording. It is crucial for evidence and compliance purposes.
What needs improvement?
The solution's remote support feature needs improvement.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have 30 solution users in our organization. They include system, network, and database administrators.
How are customer service and support?
The solution's technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process is easy.
What's my experience with pricing, setup cost, and licensing?
The solution is low-cost than other vendors. We purchase a yearly subscription for it.
What other advice do I have?
The solution has all the essential features to secure any environment. I rate it an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Server Projects and Operations Administrator at GlobalSign
The solution is good but can be improved by limiting notifications and reducing the number of updates provided
Pros and Cons
- "The solution is good."
- "What needs improvement? The product can be improved by reducing the number of updates provided."
What needs improvement?
The product can be improved by reducing the number of updates provided and limiting notifications to mainly major updates.
How are customer service and support?
I rate customer service and support as six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was a bit complex. I rate the process as six out of ten.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are expensive for this solution. I rate it five out of ten.
What other advice do I have?
I rate the solution seven out of ten. The solution is good but can be improved by reducing the number of updates provided and limiting notifications to mainly major updates.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Quality Analyst at YASH Technologies
Useful secret password management, scalable, and simple implementation
Pros and Cons
- "The most valuable feature of Delinea Secret Server is secret password management."
- "Delinea Secret Server can improve by extending the monitoring policies and making the performance better."
What is our primary use case?
We use Delinea Secret Server for password rotations for end-point access.
What is most valuable?
The most valuable feature of Delinea Secret Server is secret password management.
What needs improvement?
Delinea Secret Server can improve by extending the monitoring policies and making the performance better.
For how long have I used the solution?
I have been using Delinea Secret Server for approximately six months.
What do I think about the stability of the solution?
The stability of the Delinea Secret Server is okay, but other solutions are better, such as BeyondTrust.
What do I think about the scalability of the solution?
Delinea Secret Server is scalable.
We have approximately 1,000 end-users using this solution.
How are customer service and support?
I have not contacted the support from Delinea Secret Server.
How was the initial setup?
The initial setup of the Delinea Secret Server is easy. The installation and other processes take approximately three to four hours.
What's my experience with pricing, setup cost, and licensing?
There is an annual license needed to use Delinea Secret Server.
Which other solutions did I evaluate?
My company decided to use this solution because of its privileged access management.
What other advice do I have?
I recommend this solution to others.
I rate Delinea Secret Server a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
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Updated: November 2025
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