Delinea Secret Server Reviews

We primarily use this product for password cycling.

What I like best about this product is the interface.

I think that the main interface should integrate better with non-standard applications and clients, to connect with other systems. This would help to create a safe connection with non-standard systems.

I would like the capability to assign rights directly to the target system. This is a different topic because, at this point, it only handles credentials. However, the goal is to be able to create the account and assign the correct access rights on an application or a system.

I have been working with Thycotic Secret Server for one year.

We have experienced no issues in terms of stability.

It is quite scalable. We are not a big company and we had no issues with scalability.

Technical support helps us regularly. We have not had any big issues, so overall, no problems.

We did not use another solution before this one. It was the first of this type.

I would say that the initial setup is complex because it most requires modifying the company, and it took two years to deploy. The issue in this case is not the product. Rather, it is more the company.

The pricing is standard in this business and we have no complaints about it.

This is a product that I recommend. My advice for anybody who is implementing it is to have full management support and to do good internal marketing so that the solution is accepted by everyone.

I would rate this solution an eight out of ten.

We use Thycotic Secret Server for the lab environment. We have it as a vault for users and in a client project. We have set it as the users' mass login to the secret server so they have access to their SVN. It is for remote access, password changing, etc...

We use it on premise, mostly. I haven't used the cloud version, but we are discussing with the client about using the cloud deployment.

Its most valuables feature are its main purpose - the password changing and the Heartbeat so the user has access to only their SVN and does not have access to any other. Thycotic's access privileged management tool allows you to grant access to users for a specific period of time and with specific attributes and privileges.

In terms of what could be improved, the whole thing with distributed engines, et cetera, is a little bit tricky. Additionally, many clients wanted a more cloud version. I know there is a cloud version of Thycotic Secret Server, but a whole unified platform would be good, not like where you have to set up a connector with the distributed engine and then have the Thycotic Secret Server connect with all these. Making a simpler version of connecting different sites and synchronization of the groups that you already have. Then the secrets and folder templates would follow the current infrastructure pattern that the client has so you don't have to recreate new folders and secrets from scratch. In other words, more interoperability with other systems, for example if a user already has a Microsoft Azure subscription. So, the integration with Microsoft as well would be good.

We have been using Thycotic Secret Server for about a year and a half.

In terms of stability, I would say, yes and no. We had some issues regarding the size of the disk space, which was a Thycotic side issue. There were many log files that they couldn't delete. And then we have another issue with the service account. We have to use another service account for Thycotic, and there was a mix-up with the database. All these issues were from the Thycotic side.

We're logging the tickets and I think there will be a resolution in the future.

Scalability is okay.

We use it for lab environment uses. We have about 20 users, not too many.

It takes one person to deploy in our environment.

We do have plans to increase. We have a live contract and other client requests for Thycotic, including maybe the cloud deployment. I hope it is not as tricky as on premise. Maybe it's easier, I don't know.

The initial setup depends on the client. That's why Isaid earlier that there should be a simpler version where we connect all the different sites, et cetera. Because for client installation and deployment, you have to set up two different servers for high availability, for example, and connect another through your site connectors for the distributed engines, and the client didn't have any load balancers. So, there were many issues and the Thycotic was a little bit tricky at that moment. It wasn't just a simple solution where you set up a server and you have it up and running. 

The other thing is, and I think it's important, there is not much documentation on the internet. Besides the partner portal it would be nice if there was a blog or something that we could use. So for most cases, we have to open a ticket, either us as partners or on the client's side.

Our license is yearly.

Thycotic Secret Server is a good solution for what it does. We are happy for that, but maybe they can improve some features. Let's say the keystrokes function doesn't work. We have reported that to Thycotic, but they still have many improvements to do.

On a scale of one to ten, I think Thycotic Secret Server is an eight - maybe.

We use the most updated version. 

One of our customers wanted automation in respect of the solution. 

I really like the zero trust piece. 

The initial setup and deployment can be cumbersome.

I have been using Thycotic Password Reset Server for about a year.

Nothing about technical support gave me room for pause. 

The initial setup and deployment could be simplified.

I do not have knowledge about costs or fees. 

When making a decision about which solution to purchase, it often comes down to a choice between Thycotic and CyberArk. The cost and features one gets with the latter provides a little more value and saves money in the process, although the former is somewhat easier to deploy and to get up and running. 

I rate Thycotic Password Reset Server as a nine out of ten. 

I have found the password management and the secret management features to be the most valuable. Our customers find its ease of integration and the use of power shells really attractive.

We always ask for partner enablement, which is more like a soft requirement rather than a product requirement. It would be great if they can provide us deeper knowledge of their products for integration.

I have been working with Thycotic Secret Server for two to three years.

It is definitely stable.

It is scalable.

Their technical support is good. 

The initial setup is very easy. The installation only takes a few hours. In fact, preparing the customer site takes most of the time, not the software installation.

Its price is okay. We don't compete on pricing. We seldom use price to win over our competitors. We prefer it this way because if we can sustain the price, we make more margin as well. We don't want the price to go down to the bottom where despite the win, there's no margin at all.

We looked at ManageEngine and One Identity. We picked Thycotic Secret Server because it is easy to install and integrate.

Before suggesting or implementing a solution, getting the customer requirements is the most important, for example, whether they have an isolated site or multiple sites and whether the bandwidth between sites is sufficient.

This solution is for big and medium-to-big enterprises. Small enterprises won't require Thycotic Secret Server because you need a certain number of administrators, at least 10, and enough secrets to justify it. I don't think small enterprises can afford it. 

It will be great if they can scale down the cloud version, in terms of the pricing and other things, to accommodate small enterprises. Currently, they are more focused on big enterprises. The Hong Kong market has a lot of small enterprises, so if they can accommodate or maybe cater specifically to the Hong Kong market, it will be great.

I would rate Thycotic Secret Server a nine out of ten. 

Being an administrator, I find it really easy and computer confident, and our experience with the product is really good.

Additionally, customizations are easy.

There are some things that I know are really important to include like A/B version features that are available in Windows. I would say that they should be included in the road map.

I have been doing the POC on Thycotic for a few months.

I would say that this solution is stable.

Thycotic Secret Server is easy to implement.

I would recommend Thycotic. On a scale of one to ten, I would rate this product an 8.

I primarily use the solution for PRAM management, privileged access management, and other similar tasks as well. We submit credentials and replicate and post them directly behind the scenes. There's also some session monitoring and issue recording, etc. that we handle.

The session monitoring and session recording aspects of the solution are valuable to us. The fact that, as a support, you can actually monitor sessions on the fly is really helpful. A lot of sessions are live. Therefore, if anything happens within the session, there is an alert, and the security can terminate the session. 

The fact that you can go back to any other session according to user or sequence, is quite useful. You can get a nice audit of the recording sessions. It's quite deep and quite useful.

Users are able to whitelist commands. It's very helpful.

The solution provides security for certain tasks as well. There's also regression on items like passwords.

The user interface is quite good. It's very straightforward.

The reporting is very powerful.

The solution is very good at improving based on customer feedback. If, for example, a customer asks for updated functionality, the next version will likely fit the requirements or requests. They're very responsive in that sense.

There could be tweaks here and there. For example, instead of going to one main function to do this and another main function to do that, the solution could remap the user interface so that a person only has to go through one function. The way that function branches off should make a bit more sense.

I'd like to see more automation on parts of the solution that cover APIs and disk space. There should be more automation in terms of what's out-of-the-box. It would help some customers as not all of them are knowledgable and well-skilled. It would make it easier for the layman.

I've been using the solution for one year.

The solution is pretty stable.

The solution is highly scalable. The architectural deployment is quite flexible. You can deploy it on multiple sites, you can do your load balancing, you can do your SQL storing, etc. It gives you various architectural deployment and flexibility options. It's very powerful.

We've been in touch with technical support in the past and they've been very helpful. We've been satisfied with their level of support.

We didn't previously use a different solution. This is my first foray into PRAM management and enterprise solutions.

The initial setup is pretty straightforward. We didn't find it to be overly complex in any way.

I did look at a few other companies and compared a few different features before choosing this solution. I looked at FireEye, BeyondTrust, and CyberArk.

I have a lot of hands-on experience with the solution and I present it to customers and do all the POCs for them.

I'd recommend the solution and advise others to look at cloud options, as most companies are moving to the cloud anyway right now. It's flexible, so users can deploy it both on-prem or on the cloud. There are lots of great custom features and network monitoring capabilities.

You can also patch the privileged behavior and it will, on the fly, give you nice digital printouts with privileged behavior also. If your system admin or one of your admins suddenly acts strangely, even at 2 AM on a Sunday, it will flag that because that's not normal behavior. That's due to the fact it has a lot of powerful machine learning built into the solution as well.

The endpoint application control of the privileged manager is powerful because of the authorizations, etc. The privileged manager can ensure that you actually are able to manage everything very well - everything from user privileges to admin. You can even escalate items easily.

I'd rate it nine out of ten, just because there's always room for improvement. However, for my purposes, it's a fantastic solution.

We are a system integrator and this is one of the solutions that we implement for our clients.

It is used for privileged access management for networks, servers, applications, databases, and more.

The most valuable feature is session monitoring.

The Password Changer is a useful feature.

The reporting functionality is good.

They need to open a data center in Malaysia so that we can better provide cloud-based services to our customers.

I would like to see more training sessions made available online.

Having more detailed reporting would improve this solution.

We have been working with Thycotic Secret Server for less than one year.

We have had issues with stability in the past, although technical support has always been able to help us to fix them. This type of solution is used on a daily basis.

It is easy to scale. Our clients are generally medium-sized companies.

Technical support is good. There is always somebody available to assist us with issues.

Some of our clients have switched to Thycotic because of the cost.

The initial setup is relatively simple. It can be installed in one day, although for the configuration it may take a few days.

Normally, we do the installation of this solution for our clients. One to two people is sufficient for handling the deployment.

The price of this solution is good.

My advice to anybody who is considering this solution is to first understand their requirements and then define the scope before implementing it. The reason is that once deployed, there is a lot of integration into the existing environment.

This is a product that I would recommend.

I would rate this solution a seven out of ten.

I'm a director/engineer and we partnered with the company. Our primary use case was for a project that we followed from an administrator point of view, not the end-user point of view. My responsibility was to manage the migration-related to the project, installing and configuring the infrastructure, creating policies and so on. Technically speaking, it was at a high level. All of my clients are enterprise companies.

The most valuable aspects were its ease of use because the software is monolithic, so you only have to install the web services and then there's a database, so it's very easy to use and to configure. There are no further modules so installation is simple as is configuration. There are a lot of features out of the box. That was an interesting aspect.

I think the services could be improved by making it more 'friendly.' Documentation could be improved if they were to include more about connectors. Technically speaking, and in comparison to other software such as CyberArk, the documentation was not enough. CyberArk has extensive documentation and I believe Thycotic doesn't have enough.

The same applies for additional features - improved documentation in the next release would be helpful.

I've used the product for five months. 

It's a very stable solution.

It's very easy to scale the solution because it's a web server. If you want to install more than one server then you just have to add the additional server to the database. So it's very, very easy.

Technical support is fine but as I said, it could be a little more friendly.

There is a lot of risk management software around. I decided to switch to Thycotic, first of all, because we were starting a new project and it was a challenge for me and a new software I wanted to try. That was the main reason for the move. 

Being a web server, the initial setup is very straightforward and easy to understand. It's one of the differences between Thycotic and CyberArk. CyberArk requires some study, it's a modular solution. 

I'm a technicial person so I don't know about setup costs. 

In general, I would recommend the product. It's very good and is cheaper than CyberArk. It's something that a team leader or project manager would take into consideration because even the cost of the license is something to keep in mind when planning a project. It really depends on the company's requirements.