We are currently testing it. If the testing goes well, we'll purchase the full version, and it will probably be our main monitoring tool. We plan to use it for monitoring our activities and the attacks on our systems or network.
Security Analyst at a tech services company with 11-50 employees
Integrates well with different providers and easy to install, but needs better reporting
Pros and Cons
- "Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc."
- "I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports."
What is our primary use case?
How has it helped my organization?
It is a cloud monitoring tool. I believe it would make things easier for our clients in terms of monitoring.
What is most valuable?
Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc.
What needs improvement?
I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports.
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Datadog
May 2025

Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,823 professionals have used our research since 2012.
For how long have I used the solution?
We started using its trial version just last week.
How are customer service and support?
We have not yet interacted with their technical support.
Which solution did I use previously and why did I switch?
Currently, we're on EventTracker. We are doing research to see if we could get a better monitoring solution. That's why we are trying out Datadog. If we like it, we will buy the full version. We would also recommend it to our other clients.
How was the initial setup?
It is easy to install, and it doesn't have any cumbersome procedures. Its deployment took a couple of hours.
What about the implementation team?
I did it by myself.
Which other solutions did I evaluate?
We evaluated solutions from SolarWinds and IBM.
What other advice do I have?
I would recommend this solution. I am still trying it out, and I haven't encountered any challenges so far. I would rate Datadog a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Senior Software Engineer at a financial services firm with 201-500 employees
A stable network monitoring tool with some great features
Pros and Cons
- "The application performance monitoring is pretty good."
- "The Log Explorer could be better. I don't think it has log manipulation as Splunk does."
What is most valuable?
The application performance monitoring is pretty good.
What needs improvement?
The Log Explorer could be better. I don't think it has log manipulation as Splunk does.
For how long have I used the solution?
I've only been using Datadog for the past one or two months.
What do I think about the stability of the solution?
Datadog is stable.
How was the initial setup?
The initial setup is pretty easy. It's a kind of agent-based application monitoring. It's similar to Splunk and Elastic Stack.
What other advice do I have?
Although I don't have that much experience with it, overall, on a scale from one to ten, I would give Datadog a rating of eight.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Datadog
May 2025

Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,823 professionals have used our research since 2012.
Project Director at a tech services company with 501-1,000 employees
Valuable logs, pretty stable, and provides a single tool for architecture and infrastructure
Pros and Cons
- "Its logs are most valuable."
- "Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert."
What is our primary use case?
We use it for our infrastructure network and servers.
How has it helped my organization?
From our customer's and our perspective, it has not brought much change in terms of the process. Datadog did not change anything about the process. It only provided a single tool instead of having to use multiple tools.
What is most valuable?
Its logs are most valuable.
What needs improvement?
Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in usage. For example, if there is a 20% more increase from one week to another, the customer should get an alert.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It is pretty stable.
What do I think about the scalability of the solution?
The perimeter in which we worked was not big enough to get any information about scalability.
How are customer service and technical support?
Their technical support is fine.
Which solution did I use previously and why did I switch?
One of our customers was using another solution. They switched because of the scalability of the perimeter. Their previous solutions were limited in terms of the kind of servers and virtual machines. They had multiple tools, and Datadog provided them a single tool for architecture and infrastructure.
How was the initial setup?
Its initial setup is complex.
What about the implementation team?
We installed it ourselves.
What's my experience with pricing, setup cost, and licensing?
I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage.
Which other solutions did I evaluate?
We evaluated various in-house and external options.
What other advice do I have?
I would advise others to take a step-by-step approach rather than a from-zero-to-everything approach.
I would rate Datadog an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Tech Lead & Solutions Architect at DXC
Customizable, attractive panel design, and gives broad insight
Pros and Cons
- "I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable."
- "The installation is easy for me. However, if you are new to this solution it might not be so easy."
What is our primary use case?
I implement this solution for clients.
What is most valuable?
I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable. The configuration file was really helpful, we were able to configure the solution in the way we needed. The portability of this solution is more flexible than other competitors, allowing us to change cloud services when we want. We are not locked into a particular one.
What do I think about the scalability of the solution?
The solution is scalable.
Which solution did I use previously and why did I switch?
We have used CloudWatch previously and this solution is better at meeting all our needs.
How was the initial setup?
The installation is easy for me. However, if you are new to this solution it might not be so easy.
What about the implementation team?
I am an implementor, I did the implantation of the solution.
What other advice do I have?
I rate Datadog a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Digital & Cognitive Services at a tech company with 11-50 employees
Provides seamless monitoring, increases visibility, and optimizes the time spent on monitoring and management activities, but needs an artificial intelligence component
Pros and Cons
- "Its integration definitely stands out. It provides seamless monitoring of all our systems, services, apps, and whatever else we secure and monitor. Visualizations have become simpler with dashboards. We are getting visibility into systems, services, and apps stack through a single pane of glass, which is good. We are able to put logs in context."
- "It can have an artificial intelligence component. Even though I can seamlessly look at end-to-end security, it would be better to have alerts and notifications powered by an AI engine. I am not sure if they have an AI component. We have not reached out to them or looked at it, but this is something that I keep on talking about within our company in terms of features. Such a feature would be good to have, and it would further optimize my Security Ops team's abilities."
What is our primary use case?
We use it for monitoring and instrumentation of security. We secure our databases and servers. It is typically for the security of apps, services, and systems. We are using its latest version.
How has it helped my organization?
It has reduced some challenges, and it has optimized the time spent on monitoring and management activities. It has improved the visualization and the ability to monitor and control.
Datadog increases our visibility. It puts all the data in one log so that we can use that log in a contextual manner. Some operational optimizations definitely have happened with this solution. In general, the user community is happier than before. We are basically asking them every quarter how happy they are on a scale of zero to five. That needle has moved but not significantly. If it was 3 earlier, it is still less than 3.5 now, but the user experience is better than before.
Because of this monitoring, we are empowered to publish certain dashboards for the business folks as well. We have three to five senior business folks who are looking at their investments and operations optimization. They are basically putting money on the table for this.
What is most valuable?
Its integration definitely stands out. It provides seamless monitoring of all our systems, services, apps, and whatever else we secure and monitor.
Visualizations have become simpler with dashboards. We are getting visibility into systems, services, and apps stack through a single pane of glass, which is good. We are able to put logs in context.
What needs improvement?
It can have an artificial intelligence component. Even though I can seamlessly look at end-to-end security, it would be better to have alerts and notifications powered by an AI engine. I am not sure if they have an AI component. We have not reached out to them or looked at it, but this is something that I keep on talking about within our company in terms of features. Such a feature would be good to have, and it would further optimize my Security Ops team's abilities.
For how long have I used the solution?
I have been using this solution for almost six months now.
What do I think about the stability of the solution?
It is stable. There is nothing critical about it. I've not heard of any significant issues in terms of operating this solution in the last six months.
What do I think about the scalability of the solution?
We have only been using it for six months, and we haven't scaled it. Six months are nothing for such a solution.
We do monitoring as a service, and we have a hundred team members in the team. There are between 30 to 50 users who actively use it in some way.
Which solution did I use previously and why did I switch?
We had Carbon Black. We didn't switch from Carbon Black to Datadog. Datadog was something different because of the visualization capability and bringing everything together. We acquired a couple of companies, and Datadog was being purchased. We just validated the purchase specification, features, and assessments. It was not a one-on-one sort of exchange of Carbon Black with Datadog.
How was the initial setup?
It was easier than what we had been using in the past. It is a SaaS-based solution, and it was supposed to be a straightforward setup.
What was our ROI?
It is too early for that. I have not yet seen the impact on my budgetary lines or process optimization. I had ten people in my Security Ops team earlier, and I still have ten people. They are definitely happier as users than before, but what does that give to the organization is not yet clear to me.
What other advice do I have?
I would rate Datadog a seven out of ten. It is too early to say whether we are getting our money's worth, but we have felt the difference in terms of optimization and user experience.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Cloud Security Engineer at a financial services firm with 201-500 employees
Straightforward to integrate and automate; excellent technical support
Pros and Cons
- "Straightforward to integrate and automate."
- "Could be a little more user friendly."
What is our primary use case?
I'm a senior cloud security engineer and we are customers of Datadog.
What is most valuable?
In terms of the public cloud provider integration of AWS, I would say it's very easy and straightforward to integrate. We can automate that way as well, because it also provides the cloud formation template and is a way to have a central place to monitor and visualize metrics in a multi-account structure. It's something we really need because the company has many AWS accounts. Rather than jumping from one account to another, Datadog gives us the functionality of having everything on one platform, in one place.
What needs improvement?
I believe there is room for improvement with this solution. It wasn't easy for me to get a quick understanding of what this tool offers us as opposed to the added tools of AWS. By that, I mean in regards to finding a better way to apply some filters or to create some alarms. I don't get more advanced features in comparison to AWS but at least I get a centralized way of doing things, which can be done on the AWS side as well. It's more complicated because you have to configure some other services to stream their logs from multi accounts to one account. It could be more user friendly and include advanced examples in the documentation showing some use cases or customer case studies, so you can get a clear idea that this functionality provides something extra.
For how long have I used the solution?
I've been using this solution for about a month.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
It's an SaaS solution, so it should be scalable although I don't know the architecture of it.
How are customer service and technical support?
We have support from a technical engineer during the POC, which is still ongoing. It's amazing. Their customization and support during the POC include weekly meetings, with a follow up of any issues through email and Slack.
How was the initial setup?
The initial setup in regards to integration with AWS was very simple.
What other advice do I have?
I would recommend this solution even though I don't have much experience with it yet. The company is currently using New Relic and we are now investigating Datadog for two reasons; the cost and also the integration with microservices and Kubernetes. I feel like this is a good solution.
There is some room for improvement, so I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Architect at a tech services company
Good graphs, dashboards, and user-interface
Pros and Cons
- "This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space."
- "Additional metrics should be included."
What is our primary use case?
We are a solution provider and Datadog is one of the products that I was working on with one of my clients. They are currently evaluating it for use in cloud monitoring.
Specifically, Datadog is used for monitoring cloud applications in terms of performance. The logs come into this solution from AWS and it provides dashboards for various environments.
What is most valuable?
The most valuable features are the graphs, dashboards, metrics, and the interface.
What needs improvement?
Additional metrics should be included.
Better integration with other solutions is needed.
For how long have I used the solution?
I used Datadog in a project that lasted between one and two years.
What do I think about the stability of the solution?
In terms of stability, I have not seen any issues and don't have any complaints.
What do I think about the scalability of the solution?
Datadog is easy to scale.
How are customer service and technical support?
We have not contacted technical support.
How was the initial setup?
The initial setup was okay. I was not part of the implementation team but from my understanding, it was not complex.
What about the implementation team?
Our in-house team handled the deployment.
Which other solutions did I evaluate?
My client is currently evaluating several monitoring tools including Datadog, Dynatrace, and AppDynamics. Compared to Dynatrace, Datadog has some room for improvement.
What other advice do I have?
This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space. My advice to anybody who is researching this solution is to consider it within the top three. That said, there are some features and metrics that are available in other products, such as Dynatrace, that are not available in Datadog.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps Engineer at Spark New Zealand
It has enhanced the performance of my team
Pros and Cons
- "It has enhanced the performance of my team."
- "The product could do better with its notifications."
What is our primary use case?
We use it for notifications, alerting, and capturing most of the information from Amazon, such as EC2 instances.
How has it helped my organization?
It has enhanced the performance of my team.
What needs improvement?
The product could do better with its notifications.
I want more technical support than conferences because technical support helps with setting up the product much easier.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
So far, it has been pretty stable. After we stand up and configure it, it works well.
What do I think about the scalability of the solution?
We have managed to get up to 350 hosts in one of the clusters, and it works fine.
How is customer service and technical support?
Datadog's support is pretty good.
How was the initial setup?
The integration and configuration of the product in our AWS environment was easy. This was one of the many things that I liked about Datadog.
What was our ROI?
I have not seen ROI out.
Which other solutions did I evaluate?
We chose Datadog over the other products that we evaluated because it had better features: notifications, alerting, and metric capture. Also, Datadog had the skill sets that we wanted at the time.
What other advice do I have?
Try out some of the other products in comparison. This is a good product if you are looking for notifications and custom metrics.
We have always used the cloud version of this product.
This product also integrates with Slack and PagerDuty.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: May 2025
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