Datadog Reviews

We are using the solution from a monitoring and management perspective. We use it for alerts.

The solution's real-time user management and session analytics as well as the APM, are the solution's most valuable aspects.

We could easily identify the production box, and we could handle alerts.

The initial setup is very straightforward. 

It's stable. 

They have flag integrations, mail integrations, and other options as well.

We didn't do a deep analysis on this at this moment to identify the disadvantages.

We have noticed that Session Replays are unavailable on the mobile app. We'd like mobile app integrations. They could have better log reporting. That said, almost everything that we require is there. 

We've only used the solution for two months. We just wanted to understand the complexities and the benefits that we might get from this product.

The solution is stable and reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

It may be scalable. However, we haven't actually tested anything. 

We have six or seven people on the solution at any given time. They're there to handle fixes or do an analysis of logs or monitor the infrastructure.

I'm not sure if we plan to increase usage. We are not growing very rapidly. We're just preparing our environment for the upcoming year. 

We've dealt with support. They are helpful and responsive. 

Positive

We have used AWS CloudWatch and AWS inbuilt application of the features, however, we thought that it will be good to have a separate application to do all these kinds of monitoring and to have something for handling alerting mechanisms.

We are looking for the best available platforms on the market, which also would give us better flexibility while having everything come from one place. We found that Datadog is good enough for now, and we are still exploring what it can do and our options. We are not completely in with Datadog. We've been exploring it only for four or five months.

It's an easy product to set up. The integration was very smooth and they have multiple options. It was pretty good integration-wise.

The setup itself only took a day or two. It doesn't take long. 

We handled the setup ourselves in-house. We did not need any outside assistance. 

For some features, it was quite expensive. For example, APM and RAM, and Session Replays. We are using it in a very limited way and are not using it for every microservice. We are using it for a minimal budget. As we are at an exploratory phase and are doing pay-as-you-go. Once we feel confident, we will likely get a yearly license. 

We are customers.

We're working on the latest version. I couldn't recall the version number.

I'd rate the solution six out of ten. I need to evaluate the solution further. 

If our app is up and running, we use it to monitor how many credits the app is using up on each node. We also monitor services by how long each call is taking with the help of EC2s off of application.

If we have a large load for users using our basic Datadog, it will immediately fire off an alert notifying us either something's wrong or not. It provides us insights on our calls to other services, such as how long each call is taking and what is the whole stack trace.

• It is very easy to use.
• It is easy to configure.
• It has a nice UI.
• Datadog provides everything that we need.

Stability is great. It has not come down. It is always up.

We do not put a lot of stress on it. It use for monitoring our app, and it's a pretty great product.

We have an application in AWS running four nodes. It is not too large. Our user base is about 2000 users.

We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer. 

Before Datadog, we had APM monitoring, which is something similar, but it wasn't as nice to use or as easy to configure.

It is easy to configure. You load the Datadog agent into the EC2 instance, then you just follow it. 

I did not participate in the evaluation of the other products.

If you are monitoring the metrics and insights in your application, and need help monitoring, then this is a great application to look into. The app is always available. It has a clean UI and provides the metrics that you will need. It is a good product.

Right now, we only using it on this one application.

Datadog provides us with a solution for data ingesting for all of our application metrics, resource metrics, APM/tracing data etc. 

We use it for use in dashboards, monitoring/alerting, SLO targets, incident response etc. 

We have a lot of applications across multiple languages/frameworks etc., and have deployed in Kubernetes across multiple regions in AWS, along with underlying managed resources such as SQS, Aurora, etc. 

Datadog makes understanding the state of these seamless. We are a company with millions of daily active users, and this level of detail is excellent.

Datadog has allowed us to rapidly spin up alerting and monitoring that helps our incident responders get alerted quickly when our SLOs are in danger and helps to quickly resolve issues. 

It is the single most important tool we have from an SRE perspective. 

It also provides us with an easy way to get information at a glance for all of our services through APM and create unified dashboards that track our underlying resources, such as databases, queues, etc., alongside application data. 

It has been invaluable to our organization.

The management of SLOs and their related burn-rate monitors have allowed us to onboard teams to on-call fast. 

Management of resources using infrastructure-as-code has been a recent game-changer for us. Combining the two has allowed us to provide product teams with a total solution for getting their applications attached to user-focused alerting and monitoring within a matter of days rather than months - and has clearly impacted our ability to discover and respond to significant production incidents.

Managing dashboards as IaC is a bit hard to work out at times. I use custom tools to convert JSON dashboards to Terraform resources. Ideally, I'd like for some sort of building tool for this to be built into the app. For example, a templating system that can easily be exported to IaC would be transformative for us. 

There are also some aspects of the API that can be a bit verbose - especially in the area of new features like SLOs - and take some time to understand. That said, overall, they're well-documented enough to be a minor concern for us.

I've been using the solution for over five years.

I have never seen a major outage that prevented us from using Datadog, although I can't speak for other teams/time zones

This product is massively scalable - I haven't seen any issues as we continue to onboard new technologies and teams

Datadog provides us with a number of direct lines to support, although I haven't personally required their assistance.

We previously used LightStep for APM and switched to Datadog to unify all of our application data.

Most elements are quite simple to set up. However, some types of data collection require organization-wide engineering buy-in.

We handled the initial setup in-house.

The product is primarily used for the DevOps team. 

It has helped us build pipelines for ops review and other functions.

Datadog is providing efficiency in the products we develop for the wireless device engineering department. We had to provide more developer integration tools and also needed to help in creating easy queries that would help in creating efficient toolsets for management to make decisions based on these metrics.

We need more integration functionality, including certain metrics integration. We should be able to monitor devs and need it to build more monitoring tools and offer leadership metrics.

I've used the solution for almost six months.

We collect all data logs from all operating systems, such as Windows, Linux, VMware, and bare metal data centers. We also automatize the installation of the agent on servers. 

Now we are starting a POC to analyze the APM module. In the feature, the next step is to do a POC of security modules. 

The final idea is to have a unique portal for observability. This will make it easy to troubleshoot and for layer levels 1 and 2. 

We are looking into a lot of modules. We collect all data logs from all operating systems, including Windows, Linux, VMware, and bare metal data centers. We also automatize the installation of the agent on servers. 

We're developing POCs for APM and security modules. We'll also have a unique portal for observability. This will make it easy to troubleshoot. 

The most valuable aspect is for us to have everything in one place.

We're investigating many modules. We collect all data logs from all operating systems (Windows, Linux, VMware, and bare metal data centers). We also automatize the installation of the agent on servers. 

We're doing POCs in APM and security. 

Soon, we'll have a unique portal for observability. This will make troubleshooting easy at levels 1 and 2. 

The most valuable aspect for us is to have everything in the same place.

We need a lot of modules since we collect all data logs from all operating systems. 

The most important module for us is log management. The second is the security module. The third one is the APM.

We've used the solution for one year.

We're moving towards the cloud yet still have several active data center contracts. As we move to the cloud, we are interested in knowing more about our services, and DataDog APM/logs should give us this perspective. 

We currently use the infrastructure monitoring part of DataDog. Still, I've really seen the advantage of moving more data into the cloud for comparison and being able to have one place where we can view all related pieces of information regarding a possible incident or potential issue.

We've been able to glean from the monitors what servers are down, and can alert the team in Slack. Knowing what we need to do next is what we would like to move to, so seeing the power of Notebooks is key. We also have several other services that we are underutilizing (logging, error tracking, etc.) that would be better housed in DataDog since it gives us more visibility into linking all of the things together into one cohesive picture.

Monitoring has been invaluable, and as we start to look to other products, bringing in logs and APM traces will create a full picture of what we need to do to resolve incidents. We're also interested in our users' perspectives and when things are slowing down for them.

Additionally, we are interested in the workflows announced today as an actionable decision tree that will allow our teams to see what is wrong and know what to do based on the connected runbook/notebook. I feel that this is the final piece that will make DataDog so much more valuable than its competition.

I have talked to vendors that mention that DataDog is drawing attention to an issue. However, you'll still need to take action on your own. The more tools that they can build that allow you to run AWX playbooks, or other similar fixes, would benefit clients greatly.

We've used the solution for two years.

We have used this solution primarily for application performance monitoring. To do this, we needed to make sure we had the right data in the system so that people could be able to monitor their applications end-to-end.

The infrastructure monitoring capabilities are really valuable. You can just log on and see everything that is happening within an IT environment.

Their security features could be improved. We looked at their Security Monitoring feature but it was early in its development. Datadog are just getting into the security space so I'm sure this will improve in the future.

This is a stable solution. 

This is a scalable solution. 

To get started with this solution, I would recommend front-loading it with some sort of data or process and filter out to view only the information you need.

I would rate this solution a nine out of ten. 

Log aggregation for us was a key component since we have a fairly old-school app running on VMs on bare metal. We previously didn't have much insight into our logs unless we manually tunneled them into each server.

The solution is reducing manual labor in troubleshooting problems in our environments server by server.

We also needed to monitor our Java app and MySQL database to understand their problems so that we could take action and resolve them.

Our use cases have since expanded to encompass all aspects of monitoring.

Before Datadog, all we had to go on was the gut reaction of the old guard on our team. While useful, the reactions and inherent knowledge only benefited a few folks.

Datadog has allowed us to create comprehensive dashboards and proactively send out alerts. We used the knowledge of people very versed with our products to help set up the platform and have since benefited from that.

The operative word here is visibility, and we've seen a huge improvement in that.

Seeing log trends and patterns and aggregate search was a huge first step for us. We then began using other features of the Datadog platform by enabling APM. After that, we did other integrations.

For us to have visibility into our app stack and the hardware we run has been highly beneficial.

We leverage APM, log management, and at least ten other integrations. Our DB, web servers, network, storage, and other areas are now monitored and hooked up to dashboards.

Dashboarding has also proven useful when information is going to be viewed by anyone in the organization.

Our experience has been overwhelmingly positive so far. That said, there is one area that could benefit from some polish. For example, I want to applaud the efforts in making the UI extremely usable and approachable. My suggestion would be to take another look at how the menu structure is put together, however. Even after using the platform mostly every day for months, I still find myself trying to find a service or feature in the menus.

I've used the solution for around six or eight months. We've had the Datadog agents deployed on our various environments.

So far, we have not had any issues with stability. It should be very stable and easy to update.

The solution is currently deployed on a limited scale. That said, we see the potential and benefits of deploying this in a cloud scenario.

Customer service and the support teams have been very responsive when we need them. They are very professional.

Positive

This was our first solution in this space.

The initial setup steps with the agent are only confusing when using the config files for the first time. The main file includes a lot that you can specify elsewhere and it's not readily apparent which one to use until you dig in more.

We did an in-house implementation.

Our ROI with Datadog has been very high. It's given us the ability to see how we're performing, which we didn't have before.

Ensure you have your ingestion pipelines dialed in, or you'll likely spend more than you were expecting.

We evaluated free and open-source options, however, ultimately, we decided that we didn't have the manpower as a small company to maintain them.

There is nothing that the documentation cannot help with; it's very good.