We are system integrators for Cynet and we also use this solution ourselves.
Head Delivery & Co-founder at Vincacyber
A feature-rich, all in one security solution with good technical support
Pros and Cons
- "We are using almost all of the features and we find it quite good overall."
- "I would like to see support for mobile protection and some additional reports included."
What is our primary use case?
What is most valuable?
We are using almost all of the features and we find it quite good overall.
What needs improvement?
I would like to see support for mobile protection and some additional reports included.
For how long have I used the solution?
We have been using Cynet for about seven months.
Buyer's Guide
Cynet
August 2025

Learn what your peers think about Cynet. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,985 professionals have used our research since 2012.
What do I think about the stability of the solution?
This product is quite stable.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
The technical support has been excellent. We provide support to our customers and we get support directly from the vendor.
How was the initial setup?
The initial setup is quite easy compared to other products.
What's my experience with pricing, setup cost, and licensing?
Everything is included in this one solution and the pricing is pretty competitive.
What other advice do I have?
Nobody else offers you emergency management or video analysis, and there is a roadmap of features that are coming soon.
This is one of the best technologies that we have had available in many years and it is a solution that I recommend. It is an antivirus solution but it is much more than that.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner

CEO with 201-500 employees
Unique graphical user interface that is different from the others on the market
Pros and Cons
- "The feature I find most valuable, is the reality graphical user interface."
- "I think the technical support could be better."
What is most valuable?
The feature I find most valuable is the reality graphical user interface, which I think is really different from the others on the market. I also like the audit function that is included in the standard version.
What needs improvement?
Something that needs to improve is the mobile support and support for work tablet equipment. The technical support from Cynet could also be better.
For how long have I used the solution?
I've been using Cynet for about eight months now.
What do I think about the stability of the solution?
I think Cynet is a stable solution. So far I didn't have any problems or issues with stability. I haven't had a possibility to check how fast Cynet can crack on a new epic selector on the market, so I do not know how quickly the solution can develop a new version.
What do I think about the scalability of the solution?
I haven't tried to scale, so I am not sure if it is a scalable solution.
How are customer service and technical support?
I think the technical support could be better. When I contacted them, I had to wait a week before getting an answer.
What other advice do I have?
My advice to others about this solution will depend on the type of customer. Small customers don't care about whatever system they use, so my advice would be to undertake it under the control of the Cynet site because it's not necessary to adapt their own security teams who take care about security. When it comes to the efficiency of the system, we can have only one system and be more efficient not having to care about training others for security. So it seems to me that Cynet is really good enough for many customers.
In the next version, I would like to see more support for mobile equipment. On a scale from one to ten, I would rate Cynet a seven.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cynet
August 2025

Learn what your peers think about Cynet. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,985 professionals have used our research since 2012.
Regional account manager at a tech services company with 51-200 employees
Covers endpoints and network data for a comprehensive view of threats
Pros and Cons
- "In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats."
- "I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities."
What is our primary use case?
I have limited direct contact with end-users, but as far as I know, customers use Cynet for real-time threat detection and integrate it with other solutions.
What is most valuable?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats.
What needs improvement?
I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities.
For how long have I used the solution?
I have been user of Cynet since 1.5 years.
How are customer service and support?
I don't have direct experience with Cynet's tech support, but I assume they are good based on general feedback.
How was the initial setup?
I don't have direct experience with setting up Cynet, but I believe it involves on-premises installation for certain components while the console is in the cloud.
What's my experience with pricing, setup cost, and licensing?
I don't have specific information about integration capabilities or licensing costs.
What other advice do I have?
I cannot personally rate the product, but in general it can be almost eight or seven. I would recommend Cynet to others, especially for integrated MDR solutions. The perceived value of Cynet lies in its effectiveness in saving customers from aggressive attacks and critical situations.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
ICT&CyberSecurity Services Team Lead at a comms service provider with 501-1,000 employees
Can be implemented in the managed service portfolio
Pros and Cons
- "I like that you can implement it in the managed service portfolio."
- "Automation could be improved, and orchestration could be added to the features."
What is most valuable?
I like that you can implement it in the managed service portfolio.
What needs improvement?
Automation could be improved, and orchestration could be added to the features.
Easier collaboration, that is, integration, with other tools would be nice as well.
For how long have I used the solution?
I've worked with Cynet for a year now.
It's both on-premises and on the cloud.
How are customer service and support?
Technical support staff were very responsive and very helpful.
How was the initial setup?
The initial setup is pretty straightforward, but you should get assistance from educated staff.
What other advice do I have?
On a scale from one to ten, I would rate Cynet at nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: August 2025
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