Cynet Reviews and Pricing

IT infrastructure Specialist at Nok airline public company limited

May 5, 2025

Have effectively managed cybersecurity with valuable features like endpoint detection and automation while potential improvements include support refinement

Pros and Cons

"The EDR, as well as the XDR features, are very valuable."

What is our primary use case?

Currently, we are using Cynet for Endpoint Detection and Response (EDR).

What is most valuable?

The EDR, as well as the XDR features, are very valuable. These features manage our infrastructure's cybersecurity effectively. Cynet provides many visible aspects of our infrastructure, allowing us to see all endpoints and agentless devices. It offers automation capabilities. The vendor manages our infrastructure's cybersecurity through a Security Operations Center (SOC).

What needs improvement?

I have only been using it for one month, so I don't have extensive experience. However, compared to Trend Micro, the price of Trend Micro is high and support from its vendor was inefficient. Cynet offers enough visibility into our infrastructure, showing all endpoints and other agentless devices.

For how long have I used the solution?

I have used the solution for one month.

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What was my experience with deployment of the solution?

We have outsourced the deployment to the vendor. The vendor makes use of its SOC to manage our cybersecurity.

What do I think about the stability of the solution?

Currently, Cynet is a stable solution for us.

How are customer service and support?

Support is provided by our vendor who manages our cybersecurity with Cynet. We have not contacted Cynet directly for support.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Previously, we used Trend Micro. We switched to Cynet primarily because Trend Micro's price was high, and we lacked support from its vendor.

How was the initial setup?

The initial setup was not overly complex because Cynet provides excellent visibility into our infrastructure. It shows all endpoints, networking, and monitors traffic, which includes detecting and analyzing viruses.

What about the implementation team?

Our implementation was handled by an integrator, and we are using Managed Detection and Response (MDR) services.

What's my experience with pricing, setup cost, and licensing?

The price of Cynet is reasonable considering its features and support.

Which other solutions did I evaluate?

We evaluated Trend Micro before switching to Cynet.

What other advice do I have?

After only one month of implementation, an overall rating is premature. The solution isn't bad, and its features are beneficial. With time, perhaps functionalities, vendor support, and design can be refined to make it a ten out of ten. I'll rate the overall solution as NA.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Last updated: May 5, 2025