Cynet Reviews

We are protecting all our workstations. We have installed Cynet on all the servers as quite a lot of employees are working from home because of the situation.

We tested for a short period without blocking any attacks. But because of cyber security issues here in Israel, after three weeks we made it a full blocking system and it works. It's working fantastic.

One problem is that Linux servers are not supported. We have our sites, but our servers that are in the cloud supporting the sites are not supported. The second problem is they don't have a solution for mobile yet, but it's expected next year. I want to install the solution on mobile devices. We have quite a lot of tablets and phones.

A mobile solution will close the pyramid of all the clients in the data being used in the organization. Also we have outside suppliers and customers, or suppliers that are attached directly to the organization, and we also covered them.

I have been using the latest version of Cynet since March.

The solution is a very good one, very clever. We never know if it will stop all the VOD attacks, but we hope it does the work.

We didn't go forward with this yet. I don't know if we will need to do it. As I said before, the only obstacle was with the Linux-based servers on our site. We are not using a lot of Linux, so we didn't install the EDR. The next stage may be to start engaging with the appliance companies and try to do it.

Customer service and support were very responsive. We called them, and they were really giving the 24/7 solution. We are not working on Saturday, and the date that the attack was done on one of our suppliers was on Saturday. It was at 10 o'clock in the morning. At 3 o'clock we engaged with them; at six o'clock the installation was done.

Ours was straightforward. 

We had an issue with one of our suppliers who was attacked and decided to fully engage with the solution. They deployed it in three hours.

Our licensing agreement with them is a yearly agreement. We signed for one year because we wanted to check the solution. We are still waiting for the mobile solution as part of our agreement. The timeline is next year and the cost includes also 24/7 solution. The pricing was good.

There were three solutions we were talking about: CrowdStrike, Cynet, and Cybereason. They were the shortlist, the companies after we checked a few weeks to determine what solution we were going to take. We looked at three main parameters: the quality of the solution, the pricing, and the ease of deployment. At the end of the day, Cynet got the maximum rating. We did very deep work with consultants. We didn't make a decision in one day. We also checked Palo Alto and others, but on the shortlist, Cynet got the highest score.

I would surely recommend it. It's a very clever solution. In Israel we have competitors; Cybereason is an Israeli company. We also checked them and other companies. One of the main reasons we chose Cynet was because they have their own distribution system for all the computers. That's the reason it was implemented so quickly.

We already bought BigFix. Now it's secondary, but for the first deployment, it was really, from our point of view, a very clever decision because we didn't plan to do it in one day. And we thought that the plans in one day would create a risk for us, for utilization of CPOs and other things. We found out utilization of the CPO is very low for all the endpoints clients. So it was quite a good surprise for us. We didn't face even one problem with any of the clients that were deployed, and we deployed it on around 1,500 clients in sales, including service.

Overall, I would rate Cynet a ten out of ten.

I have limited direct contact with end-users, but as far as I know, customers use Cynet for real-time threat detection and integrate it with other solutions.

In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats.

I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities.

I have been user of Cynet since 1.5 years.

I don't have direct experience with Cynet's tech support, but I assume they are good based on general feedback.

I don't have direct experience with setting up Cynet, but I believe it involves on-premises installation for certain components while the console is in the cloud.

I don't have specific information about integration capabilities or licensing costs.

I cannot personally rate the product, but in general it can be almost eight or seven. I would recommend Cynet to others, especially for integrated MDR solutions. The perceived value of Cynet lies in its effectiveness in saving customers from aggressive attacks and critical situations.

In my company, Cynet is used by those in SOC to detect threats and to use Cynet's functionalities for extended detection and response.

The most valuable feature of the solution stems from the fact that it works well and detects threats that many other solutions cannot detect, improving and ensuring a great workflow. One of the other great features of the product includes the good price at which the solution is offered.

Improvements can be made in the overall functionalities provided by Cynet. There are some shortcomings in Cynet's integration capabilities that need improvement.

I have been using Cynet for two years. I use the solution's latest version. My company is not only an end user of Cynet but also has a partnership with Cynet.

It is a very stable solution.

It is a very scalable solution. I have done dozens of installations for very big customers, and we haven't found any trouble managing the product.

My company caters to around 200 customers who use Cynet.

The solution's technical support is good since they are quick to respond and provide the information you need to solve your problems with the solution.

The initial setup of Cynet was easy.

The deployment process of Cynet can take up to three or four days.

The deployment process can be managed with installation scripts by Cynet, software distribution tools that the customer may already have, or with the help of Active Directory.

The solution is deployed on a hybrid cloud. I use the cloud or SaaS version, but I know that there is also an on-premises version available.

For deployment and maintenance, engineers and architects from our company are involved in the installation and management phase of the solution. In general, two technical analysts take care of the solution.

The deployment process was carried out in-house with the help of some consultants.

My company's customers have to make yearly payments towards the licensing costs of the solution. Cynet is not expensive. Price-wise, Cynet cannot be compared to good solutions like SentinelOne, Defender, or HP.

I recommend the solution to those planning to use it.

I rate the overall tool a nine out of ten.

Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page. 

An administration feature will be useful for Cynet. 

Cynet is stable and never crashes down. 

The solution is a cloud product and if I need to scale up, I need to buy more licenses. My company has 400 users for the solution. 

I have used SentinelOne. 

The product's setup was easy and we deployed it on the cloud. The tool's maintenance is handled by the partner. 

Cynet has a pay-as-you-go pricing model. 

I would rate the product a nine out of ten. 

I like the Cynet Correlator™ feature. 

Cynet fails to deploy the same technology in mobile devices. 

I have been using the solution for two to three years. 

I would rate the tool's stability a nine point three or nine point five out of ten. During the initial stages, we got some false positives. However, blacklisting and whitelisting them were easy. 

I would rate Cynet's scalability a nine out of ten. We have a few hundred users for the product. 

Technical support is very helpful and supportive. I have no complaints with respect to support. 

Positive

I would rate Cynet's setup a ten out of ten. The tool's deployment got completed in a few minutes. It is very intuitive and you need to connect it to the server. 

I did the deployment myself. 

Cynet is cheap. 

Cynet is the best EDR EPP XDR solution and I would rate it a ten out of ten. 

With Cynet we are able to real-time monitoring from a SOC remotely.

We have extended real-time support for the product that is available 24 hours a day, seven days a week.

The most valuable feature of this solution is the network part of it because most of the endpoint products in XDS products we find Cynet has networking user behavior analysis and network analysis, for the whole team.

These are the features we like. It is all built-in. Unlike most other technologies, XDR requires the use of third-party network monitoring tools.

Reporting in Cynet needs improving.

It is an excellent product. I would like to see more user-friendly reporting features.

Certain reports are missing, but I am confident that they would work on them.

The only downside of Cynet is the reporting.

If you look at security, I believe it is more about building a data lake with everything in it. That is something that we are talking with Cynet about.

I would like to see more emphasis on building the data lake and storing all endpoint data in the enterprise data lake so that data mining can be performed. CrowdStrike could do the same thing, in my opinion.

I have been using Cynet for approximately 5 years.

I have had no issues with Cynet in the five years that I have used it.

Cynet is a stable solution.

Cynet is a scalable solution.

We have three solutions architects who are involved with Cynet and CrowdStrike.

Personally, I check in with the analyst once a week to ensure that everything is in order.

This solution is appropriate for organizations such as SMBs and Enterprises. The largest enterprise with 34,000 endpoints is a telecommunications company, while the smallest has 500, and another with 2,000.

It's scalable.

It's not really a question of being a more enterprise or SMB product. It is appropriate for everyone.

Real-time support is excellent. As previously stated, they were connected to the systems in real-time. They provide first-line support, whereas we only provide second-line support. Excellent product, with excellent support.

You could look at most of the technologies available to see where they fall short. I believe Cynet's competitive advantage is its 24/7 real-time support.

I would rate their technical support a five out of five, with five being the best.

Positive

We currently provide service to a large number of clients in South Africa and throughout Africa. The primary products we currently use in the endpoint are CrowdStrike and Trend Micro. However, we are gradually moving towards Cynet.

We are a partner of CrowdStrike and we offer it as a service to our clients.

I have 12 years of experience working with CrowdStrike Falcon EDR.

I believe it is more about the after-sales service and support that comes with it, but as I previously stated, we are currently moving away from CrowdStrike. 

We are using a technology known as Cynet, and there are reasons for this. It is not just about the technology, it is the service that is provided to ensure that a customer does not have a breach.

We have worked with a number of endpoint products, including the CrowdStrike EDR product. We are aware of the product features.

CrowdStrike XDR has not yet been released. We use EDR, but what we like about the product right now is the threat hunting and intelligence components, which make things much easier for analysts to hunt.

The initial setup is easy. It's straightforward.

It would take you an hour, or two, to implement a client with 2000 endpoints.

It is a great product, and CrowdStrike is as well. The technology is great.

With one being difficult, and five being easy I would rate the setup a five out of five. It's easy.

Most of our clients are deployed on the cloud, only one client is on-premises. We prefer the Cloud it is easier to maintain and manage.

The product requires no maintenance.

The price is very competitive. However, if I am coming to you, and you are selling me a security product, I should not be looking at the price because I am looking to secure my environment. 

I will not lose anything by securing my environment, and there will be no data breaches.

The cost of implementing something like Cynet or CrowdStrike should not be an issue. 

You are attempting to protect and secure your environment, price should not be an issue.

I don't deal with the pricing, but it is a great product.

The price is lower than CrowdStrike. I would rate the pricing a four out of five.

When compared with other similar solutions, Cynet looks at the network, the host, the files, the directories, and the users, where the others are concerned, you must add them.

This is all combined in one technology, which makes things easier to manage and track.

We are a partner of Cynet.  

We use the product in all of our customers' environments.

We are system integrators of Cynet. We integrate the solution for our customers.

It's a good product, I would rate Cynet a ten out of ten.

It is being used for continuous protection. It is used as old standard antivirus and next-generation anti-malware using behavior and analytics. It provides defense against zero-days and living-off-the-land attacks.

I am absolutely up-to-date in terms of its version.

Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool.

I'm quite happy with them. Compared to other tools that I've seen, they're kind of ahead of the curve. So, it is hard to fault an organization that I see as a leader. Other companies spend a lot more money on marketing but don't really do much more in terms of protection.

They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR.

I have used it at a couple of different places I've worked. I started working with it back in 2016.

It is very stable. There were no negative interactions with any of our business applications or users. It has been quite good.

For our needs, scaling is not a big consideration.

They had an onboarding session with us. They walked us through all the features and gave recommendations for a startup versus more mature configurations. Now that we're getting started on a regular basis, I find them to be very responsive. They are available via phone or email and willing to do a shared desktop or video meeting when we need them.

I'm currently with a very small organization. We're using their cloud-based management system. So, there was no setup. We could have had an on-site server if we really wanted to, but we're small. We try to avoid that. 

We were up and running very quickly. It took however long it takes to distribute their endpoint software using a software distribution tool.

It is extremely affordable. I'll give it a five out of five in terms of price. It was half the cost of the next closest competitor, and the competitor didn't provide SOC services.

My head office selected to go with CrowdStrike, and I chose this over CrowdStrike.

Just give it a try. It'll speak for itself. 

I would rate it a 10 out of 10.

Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management.

Cynet could improve when a reverse proxy is being used to connect to the servers. There could be an easier configuration because it is not plug-and-play. 

If I compare Cynet with Trend Micro, DDI, and DDA. Cynet does not have a deep investigation in the network. I would like to see DDI and DDA into Cynet.

I used Cynet within the last 12 months.

The stability of Cynet is very good. However, there have been some bugs but in the updates, they improve the issues.

The scalability of Cynet is good.

Technical support is offered 24 hours a day, seven days a week. The support we have received has been very good. They have English and Hebrew support.

I rate the support of Cynet a five out of ten.

I have used other solutions, such as SentinelOne, which is not a bad solution but it has too many bugs. They provide good competition against Cynet. 

The MDR internet response, in Israel, does not have any support in Hebrew. They only have support for Poland, Romania, and England.

The initial installation of Cynet is very easy because we did not do it. It's the same installation on endpoints, such as laptops, and servers, or in virtual machines.

I would rate the implementation difficulty of Cynet a three out of five.

We have the vendor do the implementation of the solution.

There is an extra cost if you want the support of Cynet.

I rate Cynet an eight out of ten.

We use it for endpoint detection and response. We also use it as a next-gen antivirus.

We have its latest version.

It is our main cybersecurity solution. It is our EDR as well as our XDR solution. It is also our antivirus system. We have had a lot of benefits. When a user clicks on a wrong link or activates a wrong macro in Excel, it has been able to stop such attacks. It has saved us a lot of recovery time.

We especially like the fact that it can stop any kind of attack. Its performance is also quite fast. There is a specific UI module that also works quite well.

The level of automation is very good because the majority of the time, it blocks the attacks without requiring anything from our side. The technicians don't have to do anything. They are just alerted about what happened. So, the user intelligence works quite well.

It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view.

We have been using Cynet for three years.

Its performance is quite good.

They don't have any problem with scalability. They can manage 100 or 1,000 endpoints without a problem.

In our deployment, we have about 1,200 clients. We have covered all our endpoints.

We are currently using Cynet, but during this year, a lot of things can change. The new company might substitute Cynet with another solution. The new company has acquired another cybersecurity company. So, we might use another solution in the future. There is a high probability that we are going to change Cynet with an internal solution.

From a technical point of view, they have good support. We have a specific SOC service, and they are always ready to understand our situation or respond to our questions. So, their support is quite good.

Before Cynet, we had McAfee Antivirus. We changed because three years ago, we evaluated that McAfee was an old antivirus solution, whereas Cynet was a new EDR solution. It was exactly what we needed to have to improve our cybersecurity posture.

The setup is quite simple. You can have the first deployment in just two hours.

It was implemented in-house. Its maintenance involves patching. They have a new release every four months.

We have, of course, seen an ROI. The management has evaluated this solution in a good way. From the first year, everyone has evaluated its role in a good way.

It costs us 20,000 to 28,000 per year.

It is quite a complete solution. When they started three years ago, the product was not so mature. It was not so great, but last year, they added a lot of extra features. It is now complete.

Its setup is quite easy. In about two hours, you can have the first answers from your endpoint, and you can have the first understanding of your situation very quickly.

I would rate it a nine out of 10 because there is always scope for improvement.

My company is using Cynet for endpoint protection. 

Before Cynet, we didn't have a good centralized solution. We had disparate solutions from different manufacturers, so we needed a system that would keep everybody on the same platform. 

It's transparent, so it's not something where every user has to press a button to download or do the thing. It is centralized, in fact. Personally, I use Malwarebytes and other tools, which are fine for home use. Cynet is also relatively silent in terms of operation, except when it's required to act. Another advantage is the way it segregates the data. We had the opportunity to test their deception feature, and it works.

Cynet gives a few false positives. It would also be nice if Cynet added the ability to put comments on each device. I would love to be able to say, "This is a computer in the conference room. This is a computer at the Mac desk." That way, when you have an alarm, you don't have to go to a separate registry to see which device has an alert. We have offices worldwide, so sometimes having an alert inside one building is fine, but sometimes we don't know if it's coming into our office in Morocco or the US.

The inability to add contact information inside the Cynet is also an issue because it makes things more complicated. I would like to have a simple feature to enter a contact name and number for the person taking care of that unit or that server. Then I would know who has access to that server registry and so on. But, on the other hand, I understand why they have not done that because they don't want to ask for private information on who is using what and what phone number.

I can see both sides. I trust Cynet, so I don't have a problem sharing that information. However, some customers may have an issue. At the end of the day, it would be a field that the customer can choose to fill or not. So if there were one feature that I would like to improve, this would be at the top of the list.

I'd like to be able to personalize the device labels so I can say, "This is the IT desk in our Montreal office. This is the IT desk in Saint-Laurent. Patrick is a salesman in Toronto who has had his computer attacked." When it's giving a warning, it isn't always providing notice to the user because it lets us decide whether it's a threat or not. So when it solves a problem automatically, I don't have to call.

But some users are sensitive. And at the very least, we need to advise them that one of their files has been encrypted because the security software thought it might be a threat. So I think it's a valid request there, which will not take a long time. I mean, Cynet is already maintaining a database of the unit. So it's just setting a field that the IT can decide to use or not use. So it's a simple implementation of a modification as they had.

Another disadvantage I have found so far is the platform has to be based on a desktop PC or server. It does not deploy on a mobile unit, like a cell phone or something like this. But for our primary requirements, it is doing the job.

I haven't been using Cynet for very long, only about five months.

So far, Cynet has been stable. There have been few errors.

I am not concerned about scalability for the moment because we are already deploying the solution countrywide to telecom companies and offering it to 250,000 telecom resellers. We will probably respond to some RFPs in the United States as well. When we initially approached Cynet. It was at the request of a major Canadian law enforcement agency. We also provide security for various government ministers.

So I've spoken often to the personnel at high-level Canadian public safety agencies. We've gotten some good feedback about Cynet from them. I cannot go into detail, but we provide a specialized solution for public safety and can deploy Cynet in that unit. So we got a great reference from them. Not a lot of software companies can get a recommendation from a national law enforcement agency. But, of course, it was only an informal recommendation, not an official endorsement. They tried different solutions. I'm sure they are not exclusively using Cynet, or they may not be using it anymore. I have no idea. 

We have a team that specializes in public safety. The director of this Canadian law enforcement agency can give a special designation to our team that grants us access to privileged information in a case where the investigation is ongoing. I would not say our team is made up of cybersecurity experts, but we provide cybersecurity and cybersecurity video solutions. That's not cybersecurity. We offer live video services over any IP network. So we have some specialized solutions. We developed a platform. And for telecom, we deploy platforms that are big enough to serve a quarter-million users per year for some companies or resellers.

On top of that, we provide about 400 million SIM cards every year. Some of the SIM cards that we manufacture have some interesting features, especially for public safety. For example, the SIM card, not the phone, will recognize the user's video. So the SIM card access or the biometric will verify if the person is an authorized user. If they are an authorized user, they will gain access to secure applications inside the phone. That's why we have some issues with mobility because we sell a lot of SIMs in the mobility field.

Support is one of the reasons we chose Cynet. We were looking for a solution that would help us get our cybersecurity certification in Canada, and there are a lot of solutions on the market. To get a certificate, we have to have a contingency plan for when we are attacked, and our internal experts can't deal with it. So we have to know what to do and who we'll call when this happens. A subscription to Cynet ensures that a CSO-certified actor will intervene in an emergency. So Cynet has an excellent solution from a technical standpoint, but they also have a great support system that extends to the attack itself.

The complexity of Cynet's installation is average. There might not be an easier way to deploy the solution because we are incredibly paranoid, so we don't have a centralized way to install the software. Technically, we have to install it unit by unit on PC, so that's slow. You have to go there. And sometimes, it's behaving erratically when you set it up. So if I restart the installation three times on my PC, I may get three different questions at the setup time. So it could be improved.

Once you have done this and everything works, it's one of the easiest installs. Each instance takes about a minute to install when it works. So you install the software, and after that, it automatically updates itself. It does everything by itself. And it does not ask you difficult questions. It only asks you to install it in administrative mode, which is a pretty common request for security software. The only issue is that, from time to time, you technically have a USB key trying to install the software, and it's trying to scan every user's PC around there. And every time it scans, it cannot access the other computer because we have security sync. So you need to restart two or three times. Eventually, it goes through and works nicely. So if it resolved that glitch, it would be the easiest software in the world to install.

One criticism is that the online documentation does not detail too much. Maybe I was just unable to find what I was looking for, or Cynet isn't trying to give too much information to anybody other than those doing the deployment. But aside from the hangups you encounter from time to time, it's an easy software to deploy.

I rate Cynet eight out of 10. It's decent. It could be improved, but it's a complete solution for us, and they provide excellent technical support, which is a critical requirement for us. I can offer one piece of advice to Cynet that no one else will give them. Our company is based in Canada, but it sells to telecom providers worldwide. We have customers in Western Africa and North Africa where there is a potential market for Cynet. The only problem is that Cynet is known as an Israeli solution. Personally, I have no issues with the high-quality Israeli product, but some of our customers are sensitive in those markets. Suppose we had a separate version that is white label or branded for another market. In that case, we probably could sell a lot of Cynet software there because we have a unique connection with the telecom providers. 

We are already on their list of certified solutions, and we provide about 400 million telecom security solutions in that market. So this is where we are and again. We are happy with the Cynet. We probably could sell a lot — I'm talking tens or even hundreds of thousands of seats — but some of our customers are extremely sensitive. On the one hand, they appreciate the Israeli solution, but on the other, they have to respond to public pressure.