Cynet Reviews

As a reseller I have not used it in my own organization. We have SMB customers in retail and manufacturing, mostly with Microsoft-oriented IT landscapes, but also a few large financials and some (semi-)governmental organizations, all with complex hybrid IT landscapes. Cynet adapts easily to these different scenarios, and this is valid for the XDR software platform as well as for the included CyOps 24/7 SOC service.

The solution's most valuable aspect is the complete coverage as well as automation of protection and response, including its complimentary 24/7 SOC service, CyOps. A well-balanced combination of people, processes and technology. It is very, very hard to go undetected in a Cynet-protected landscape if your intentions are not good.

It's a holistic product and the only one that is, normally, offered with very good SOC services. Other products may be good in some aspects, but so far I have seen no match for the combination of completeness, visibility, and low operational load on the shoulders of your IT and security teams.

Cynet is unique in that it has almost everything included and it was built up from the ground, instead of a bundle of purchased and composed modules. It gives you very good visibility, is easier than other top-level XDR platforms, as well as a lower management effort. Maintenance is done automatically on a daily basis, including monitoring the customer's environment. That's an incredibly valuable proposition since that means that customers can focus on their business, also if they have small teams. Customers have to look into their Cynet logs to see how many attacks were neutralized, and how bad they could have been. Cynet's doing it all the time instead.

Another aspect of being holistic is that Cynet is releasing great new modules in the near future that will prove themselves very valuable. They will all be designed as part of the whole architecture and deliver seamless functionality.

The initial setup is easy and Cynet always stands by to complement the customer's team skill sets.

It's stable.

The pricing is reasonable, one may even call it very competitive.

Cynet 360 Auto XDR is quite complete, but there is always room for improvement. 

SIEM - Although their Centralized Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future.

SOAR - Cynet is calling its product Auto XDR since it is a completely automated platform with out-of-the-box many response playbooks, complemented by their CyOps SOC service. Nevertheless, the idea is to enhance functionality here in order to allow customers even more freedom to define their own playbooks.

Mobile - Cynet is fantastic, but it is not yet available for mobile devices. Up till now, I have not had questions about it from customers, but Cynet is working on mobile as well.

SSPM - Cynet have included the first version of their SaaS security posture management module, and the functionality will be expanded. Companies use many cloud platforms but cannot have the skills available to create the right security settings for all of these. With SSPM, Cynet takes care of that for you - automated.

I've been working with the solution for four years now. 

The solution is stable and reliable. We have not yet come across critical bugs or glitches. It did not crash or freeze. 

I have not seen any limitations in the total landscapes that can be accommodated. I have customers with 250 endpoints and with over 300.000 endpoints.

The technical support is excellent. I have had a bit of trouble in the commercial support as a reseller in a country where we started to sell Cynet. And, I cannot forget that some of the folks in Cynet were just going through a phase of worldwide recognition of inure capabilities of the offering, where some people started getting overworked. At this point in time, Cynet has improved a lot over the last year and now operate very professionally, though keeping their spirit of quality and personal contact.

CyOps - CyOps is the complimentary SOC, and is included in the price per endpoint. CyOps is indeed incredibly good. I continue to be impressed with the knowledge and skill levels and the dedication to their customers security.

Positive

I'm a reseller and have not used the product myself, I only can rely on customers' experiences for answering the questions. I am also aware of Sentinel One and Crowd Strike, which are both similar in their striving: deliver complete and good protection against cybercrime.

Cynet was recognized by MITRE, which is one of the leading security framework makers. They were recognized as one of the three best companies in their 2022 MITRE Enginuity test.

A colleague, a former Sentinel One employee, has told me that Sentinel One was a very good product. However, the big disadvantage is, it is purchased and bundled software, which means there is functional overlap as well as blind spots, and the operations and maintenance burden is heavier than with Cynet. With Cynet, the two big advantages are you have less effort to run it and easier great visibility. The daily workload is almost zero, and you have better visibility.

The initial setup is very easy and for may hard to believe. Installation can be done with an endpoint management solution or method that is in-house, or with the built-in solution if you prefer that. Functionally speaking you start with default settings and discover-only mode, and then you gradually refine and if you are comfortable you with on auto-protection mode. We did an install in a company with 500 people, and it was ready in less than one hour it was installed on all endpoints. Then the process starts in detection mode only and in this case we rapidly could switch to protection mode.

I am working at a reseller, so I may be biased. My view is: always work with Cynet and I rate their expertise a 10 out of 10. They designed the architecture (which is something you will keep always using an IT product), they designed the functionality you have and see the environments of all their customers. They will design your future releases. They get all the info of all their customers and for their basis tap into the great Israeli source of security specialists, complemented with top people around the world.

Cynet is very reasonable in terms of pricing. Our customers are really very satisfied with the cost - benefit ratio of Cynet. Some were even astonished. 

One funny anecdote: one customer, a very big one, called me when I sent them our quote, and asked, "We expected a lot more. Are you sure you did not make a mistake?"

My choice was about which brands I would like to work with and take responsibility to my customers, with whom I mostly have very long relationships.

I ran into practical requirements with a very large Swedish customer, and we could not cover their requirements with the portfolio we were selling by then. We discovered Cynet just by co-incidence and found that it held answers to all our questions at the time.

We quickly engaged with Cynet and also in the partnership process they were easy and fun to do business with.

I'm a reseller.

I would always work Cynet. It is a 100% channel company. They used not to be that way. You could deal directly with Cynet and they don't do it anymore. Therefore, I would recommend buying through a reseller. 

My recommendation as well is to always work with technical support from Cynet, don't do it yourself.

There are many service companies that run Cynet and then provide their own people. However, the people that Cynet employs in their security operations center are very good and very competent with their own solution; hard to match.

I'd rate the solution nine out of ten. There is always room for improvement, however, it's pretty good.

I have limited direct contact with end-users, but as far as I know, customers use Cynet for real-time threat detection and integrate it with other solutions.

In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats.

I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities.

I have been user of Cynet since 1.5 years.

I don't have direct experience with Cynet's tech support, but I assume they are good based on general feedback.

I don't have direct experience with setting up Cynet, but I believe it involves on-premises installation for certain components while the console is in the cloud.

I don't have specific information about integration capabilities or licensing costs.

I cannot personally rate the product, but in general it can be almost eight or seven. I would recommend Cynet to others, especially for integrated MDR solutions. The perceived value of Cynet lies in its effectiveness in saving customers from aggressive attacks and critical situations.

In my company, Cynet is used by those in SOC to detect threats and to use Cynet's functionalities for extended detection and response.

The most valuable feature of the solution stems from the fact that it works well and detects threats that many other solutions cannot detect, improving and ensuring a great workflow. One of the other great features of the product includes the good price at which the solution is offered.

Improvements can be made in the overall functionalities provided by Cynet. There are some shortcomings in Cynet's integration capabilities that need improvement.

I have been using Cynet for two years. I use the solution's latest version. My company is not only an end user of Cynet but also has a partnership with Cynet.

It is a very stable solution.

It is a very scalable solution. I have done dozens of installations for very big customers, and we haven't found any trouble managing the product.

My company caters to around 200 customers who use Cynet.

The solution's technical support is good since they are quick to respond and provide the information you need to solve your problems with the solution.

The initial setup of Cynet was easy.

The deployment process of Cynet can take up to three or four days.

The deployment process can be managed with installation scripts by Cynet, software distribution tools that the customer may already have, or with the help of Active Directory.

The solution is deployed on a hybrid cloud. I use the cloud or SaaS version, but I know that there is also an on-premises version available.

For deployment and maintenance, engineers and architects from our company are involved in the installation and management phase of the solution. In general, two technical analysts take care of the solution.

The deployment process was carried out in-house with the help of some consultants.

My company's customers have to make yearly payments towards the licensing costs of the solution. Cynet is not expensive. Price-wise, Cynet cannot be compared to good solutions like SentinelOne, Defender, or HP.

I recommend the solution to those planning to use it.

I rate the overall tool a nine out of ten.

Our use cases are for UBA or EDR, and we use it everywhere; in medical education, commercial residences etc. It is deployed in the cloud, on-prem, and hybrid if needed. 

A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs.

The endpoint client support is great. 

Increased application for SOAR abilities across interconnected devices would be a welcome improvement. 

I've used the solution for almost two years. 

The stability is great; we never had an issue. 

The solution is highly scalable. I have a security team of three staff members, and we support over 6000 endpoints. 

The initial setup was straightforward; it took about five minutes, and we deployed to several thousand endpoints in less than two hours.

We carried out the deployment via an in-house team. 

The solution provided an immediate return on investment. We've stopped several cyberattacks within hours, and we stopped one ongoing cyberattack within one day of deploying to a new client. 

Cynet is very affordable. 

I rate the solution nine out of ten. 

My advice to those looking to implement Cynet is to do it. 

Cynet is an AutoXDR, and our customers are using it for that. Using one license, end users get all the features to protect the endpoint. The features include NTA, UBA, NGAV, EDR, and MDR, among others.

It's at present divided up into: Protector (Prevention, Detection & Operation); Responder (Automated Investigation & Response) and Correlator (Log Management & Event Correlation) and 24/7 MDR. I'm seeing the Correlator as a move towards offering SIEM capability.

We're currently resellers. However, I've worked with the product before. One of the main benefits of Cynet is the level of visibility it gives, as well as the level of detail it provides. It's like it has eyes all round to see everything happening to the endpoint. A registry change won't escape its notice, and we know hackers like to manipulate the registry to achieve persistence. Seeing everything happening in the environment is important to be able to stop attacks in their tracks.

The dashboard is quite good and easy to follow, in keeping with Cynet's paradigm of cybersimplicity.

The detailed visibility it gives into the endpoint is excellent. We deployed it at a bank recently. So far, it's been great at showing us what has been happening in the environment.

The users found the initial setup to be very simple.

Deception is another great feature (which is the next iteration in the honeypot technology).

The array of remediations as well as the forensics are also a plus. 

One cleint said that they faced an issue with Cynet's vulnerability assessment feature. Not sure if this was resolved. At the time, it showed them that they had some missing patches, which they resolved and yet the tool showed them that the patches were still outstanding.

Otherwise, in terms of everything else, the customers have been happy. 

I would like Nework Access Control and Data Loss Prevention to be two of the main (not just complementary) features in Cynet.

2 Years

The solution is quite stable. There are no bugs or glitches and it doesn't crash or freeze. It's reliable.

From what I've observed so far, it's been easy to scale. The first customer we had needed about 250 licenses, and the recent one, 1000 licenses. The solution handled both requests easily.

Moreover, we are currently working with one account which has a requirement of over 3,000 licenses.

There's no local presence in Zambia other than ourselves. However, the solution comes with a SOC, a security operation center, or managed detection and response services. Access to the technical team is also quick. Sometimes all it takes is an email or a phone call to get attention.

When there's a critical security incident in the environment, normally Cynet will send an email to the client and then follow that up with a phone call and work with the customers to resolve the issues. That's been our experience anyway. 

The SOC team is very responsive. They work 24/7. And that's one of the things that we like about Cynet, the fact that it comes with the SOC. With some of the other XDR solutions, you're basically on your own.

Positive

One of our potential clients in Zambia tried CrowdStrike and they didn't like it.

They support many disparate networks across the country and they were looking for a solution with a dashboard that they could access centrally for all of the facilities under their purview. Now these facilities actually constitute different types of networks and are dotted across the country. The customer stated that they tried CrowdStrike and it didn't work for their use case. We are currently in the process of preparing to do an on-prem deployment of Cynet for them.

I personally have used other products prior to using Cynet. The main reason for switching has been the aforementioned USPs and value Cynet provides that I haven't yet come across.

The initial setup is easy to do. We just show the clients how to do it, and they do the deployment themselves. One of our customers recently actually installed it before we even had our first conversation to show them how to do it. 

Of course, customers have to prepare their environment for the
deployment to be smooth. Certain ports have to be opened, and some .exe
fiels need to be whitelisted.

In terms of the ease of deployment, I would rate them a five out of five.

Our clients find that it is easy enough to handle themselves. Oftentimes they do not even need our help.

The vendor prepares the tenant, usually the same day the customer has confirmed that their environment is ready.

The backend does not take long to prepare.

The licensing is annual and is per endpoint. The pricing is reasonable in my opinion.

As a reseller, we've had to be flexible with our budgeting. First of all, the pricing is reasonable for all the functionalities you get from Cynet. Secondly, often first-time subscribers do not have adequate budget allocated to an XDR system (of which Cynet is one), and the value they see in Cynet motivates them to want to procure it using their existing budget.

We normally find a way to work with current budgets as we await cost-reflective pricing in Year 2.

I've had some bit of exposure to other solutions that would provide fewer features than Cynet and yet, they're normally more expensive. The number of features Cynet has, amalgamates several solutions into one. Procuring those solutions individually would get expensive. That's why I would rate Cynet's pricing at a five out of five in terms of affordability.

I have had exposure to Sophos EDR, Darktrace NDR, and McAfee.

We've done two cloud deployments so far.

I would recommend the solution to others. It's very easy and fast to deploy. You start having visibility into the environment almost immediately after it's installed. It's a pretty good system. I've had good experience with it.

I would rate the solution a ten out of ten.

I also like the fact that Cynet keeps improving. I foresee it having additional cool features in future.

I was skepitcal of it the first time I heard about Cynet, but not anymore.

We are protecting all our workstations. We have installed Cynet on all the servers as quite a lot of employees are working from home because of the situation.

We tested for a short period without blocking any attacks. But because of cyber security issues here in Israel, after three weeks we made it a full blocking system and it works. It's working fantastic.

One problem is that Linux servers are not supported. We have our sites, but our servers that are in the cloud supporting the sites are not supported. The second problem is they don't have a solution for mobile yet, but it's expected next year. I want to install the solution on mobile devices. We have quite a lot of tablets and phones.

A mobile solution will close the pyramid of all the clients in the data being used in the organization. Also we have outside suppliers and customers, or suppliers that are attached directly to the organization, and we also covered them.

I have been using the latest version of Cynet since March.

The solution is a very good one, very clever. We never know if it will stop all the VOD attacks, but we hope it does the work.

We didn't go forward with this yet. I don't know if we will need to do it. As I said before, the only obstacle was with the Linux-based servers on our site. We are not using a lot of Linux, so we didn't install the EDR. The next stage may be to start engaging with the appliance companies and try to do it.

Customer service and support were very responsive. We called them, and they were really giving the 24/7 solution. We are not working on Saturday, and the date that the attack was done on one of our suppliers was on Saturday. It was at 10 o'clock in the morning. At 3 o'clock we engaged with them; at six o'clock the installation was done.

Ours was straightforward. 

We had an issue with one of our suppliers who was attacked and decided to fully engage with the solution. They deployed it in three hours.

Our licensing agreement with them is a yearly agreement. We signed for one year because we wanted to check the solution. We are still waiting for the mobile solution as part of our agreement. The timeline is next year and the cost includes also 24/7 solution. The pricing was good.

There were three solutions we were talking about: CrowdStrike, Cynet, and Cybereason. They were the shortlist, the companies after we checked a few weeks to determine what solution we were going to take. We looked at three main parameters: the quality of the solution, the pricing, and the ease of deployment. At the end of the day, Cynet got the maximum rating. We did very deep work with consultants. We didn't make a decision in one day. We also checked Palo Alto and others, but on the shortlist, Cynet got the highest score.

I would surely recommend it. It's a very clever solution. In Israel we have competitors; Cybereason is an Israeli company. We also checked them and other companies. One of the main reasons we chose Cynet was because they have their own distribution system for all the computers. That's the reason it was implemented so quickly.

We already bought BigFix. Now it's secondary, but for the first deployment, it was really, from our point of view, a very clever decision because we didn't plan to do it in one day. And we thought that the plans in one day would create a risk for us, for utilization of CPOs and other things. We found out utilization of the CPO is very low for all the endpoints clients. So it was quite a good surprise for us. We didn't face even one problem with any of the clients that were deployed, and we deployed it on around 1,500 clients in sales, including service.

Overall, I would rate Cynet a ten out of ten.

I have certain requirements for our customers, like they want to have visibility over their network, and they don't want multiple solutions for agent patching and protecting the endpoints. My customers want a unified solution that meets the aforementioned requirements.

We use Cynet for deception, and it helps us with our customers.

Deception is one good feature of the solution owing to which there would be no impact on the machines. Hence, I like this feature.

The solution lacks URL filtering. There is a need to have URL filtering in the solution.

My company is the partner for Cynet in India, and I have been working on the latest version of Cynet for over six months.

As for stability, Linux systems sometimes face update issues. I rate the stability of the solution an eight out of ten.

The scalability is good, but compared to other solutions, it requires some more features like URL filtering. Also, it needs more network visibility.

The solution is deployed on the cloud and on-premises. One resource can help the customers with the deployment of the network. They can use different sources like ADA and some third-party tools, and they can deploy more than a thousand systems. They do not need more resources.

We do not require technical support because we have our dedicated technical team for Cynet.

The initial setup is simple and user-friendly.

Regarding the deployment, if we can depend on Windows, then it hardly takes two to three minutes. It's a simple process that consists of inserting a package in Windows. Post that, it will take five to ten minutes, depending upon the customer and other factors.

As for the deployment process, we follow two processes. With manual deployment, you will share the package and then deploy it. The second process is sharing some scripts with an OS like Linux.

The solution is deployed on the cloud and on-premises.

We need one resource in our organization to deploy and maintain the solution. One can use ADA or some third-party tool for over a thousand deployments.

The licensing for Cynet is yearly. The solution pricing depends on the customer, but it is not very expensive.

I will recommend Cynet if someone wants only EDR protection. If they want any visibility over the network, then Cynet does not have enough compatibility with the network. It does not have enough visibility for all the network devices like firewalls and all.

Overall, I would rate the solution an eight out of ten.

With Cynet we are able to real-time monitoring from a SOC remotely.

We have extended real-time support for the product that is available 24 hours a day, seven days a week.

The most valuable feature of this solution is the network part of it because most of the endpoint products in XDS products we find Cynet has networking user behavior analysis and network analysis, for the whole team.

These are the features we like. It is all built-in. Unlike most other technologies, XDR requires the use of third-party network monitoring tools.

Reporting in Cynet needs improving.

It is an excellent product. I would like to see more user-friendly reporting features.

Certain reports are missing, but I am confident that they would work on them.

The only downside of Cynet is the reporting.

If you look at security, I believe it is more about building a data lake with everything in it. That is something that we are talking with Cynet about.

I would like to see more emphasis on building the data lake and storing all endpoint data in the enterprise data lake so that data mining can be performed. CrowdStrike could do the same thing, in my opinion.

I have been using Cynet for approximately 5 years.

I have had no issues with Cynet in the five years that I have used it.

Cynet is a stable solution.

Cynet is a scalable solution.

We have three solutions architects who are involved with Cynet and CrowdStrike.

Personally, I check in with the analyst once a week to ensure that everything is in order.

This solution is appropriate for organizations such as SMBs and Enterprises. The largest enterprise with 34,000 endpoints is a telecommunications company, while the smallest has 500, and another with 2,000.

It's scalable.

It's not really a question of being a more enterprise or SMB product. It is appropriate for everyone.

Real-time support is excellent. As previously stated, they were connected to the systems in real-time. They provide first-line support, whereas we only provide second-line support. Excellent product, with excellent support.

You could look at most of the technologies available to see where they fall short. I believe Cynet's competitive advantage is its 24/7 real-time support.

I would rate their technical support a five out of five, with five being the best.

Positive

We currently provide service to a large number of clients in South Africa and throughout Africa. The primary products we currently use in the endpoint are CrowdStrike and Trend Micro. However, we are gradually moving towards Cynet.

We are a partner of CrowdStrike and we offer it as a service to our clients.

I have 12 years of experience working with CrowdStrike Falcon EDR.

I believe it is more about the after-sales service and support that comes with it, but as I previously stated, we are currently moving away from CrowdStrike. 

We are using a technology known as Cynet, and there are reasons for this. It is not just about the technology, it is the service that is provided to ensure that a customer does not have a breach.

We have worked with a number of endpoint products, including the CrowdStrike EDR product. We are aware of the product features.

CrowdStrike XDR has not yet been released. We use EDR, but what we like about the product right now is the threat hunting and intelligence components, which make things much easier for analysts to hunt.

The initial setup is easy. It's straightforward.

It would take you an hour, or two, to implement a client with 2000 endpoints.

It is a great product, and CrowdStrike is as well. The technology is great.

With one being difficult, and five being easy I would rate the setup a five out of five. It's easy.

Most of our clients are deployed on the cloud, only one client is on-premises. We prefer the Cloud it is easier to maintain and manage.

The product requires no maintenance.

The price is very competitive. However, if I am coming to you, and you are selling me a security product, I should not be looking at the price because I am looking to secure my environment. 

I will not lose anything by securing my environment, and there will be no data breaches.

The cost of implementing something like Cynet or CrowdStrike should not be an issue. 

You are attempting to protect and secure your environment, price should not be an issue.

I don't deal with the pricing, but it is a great product.

The price is lower than CrowdStrike. I would rate the pricing a four out of five.

When compared with other similar solutions, Cynet looks at the network, the host, the files, the directories, and the users, where the others are concerned, you must add them.

This is all combined in one technology, which makes things easier to manage and track.

We are a partner of Cynet.  

We use the product in all of our customers' environments.

We are system integrators of Cynet. We integrate the solution for our customers.

It's a good product, I would rate Cynet a ten out of ten.