Cynet Reviews

It is being used for continuous protection. It is used as old standard antivirus and next-generation anti-malware using behavior and analytics. It provides defense against zero-days and living-off-the-land attacks.

I am absolutely up-to-date in terms of its version.

Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool.

I'm quite happy with them. Compared to other tools that I've seen, they're kind of ahead of the curve. So, it is hard to fault an organization that I see as a leader. Other companies spend a lot more money on marketing but don't really do much more in terms of protection.

They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR.

I have used it at a couple of different places I've worked. I started working with it back in 2016.

It is very stable. There were no negative interactions with any of our business applications or users. It has been quite good.

For our needs, scaling is not a big consideration.

They had an onboarding session with us. They walked us through all the features and gave recommendations for a startup versus more mature configurations. Now that we're getting started on a regular basis, I find them to be very responsive. They are available via phone or email and willing to do a shared desktop or video meeting when we need them.

I'm currently with a very small organization. We're using their cloud-based management system. So, there was no setup. We could have had an on-site server if we really wanted to, but we're small. We try to avoid that. 

We were up and running very quickly. It took however long it takes to distribute their endpoint software using a software distribution tool.

It is extremely affordable. I'll give it a five out of five in terms of price. It was half the cost of the next closest competitor, and the competitor didn't provide SOC services.

My head office selected to go with CrowdStrike, and I chose this over CrowdStrike.

Just give it a try. It'll speak for itself. 

I would rate it a 10 out of 10.

The solution is primarily used for classical continuous monitoring of what's happening on the endpoint and identifying unknown threats and new threats. It provides us with a level of security.

The solution is very stable. We are very satisfied with the level of performance we get.

The scalability is quite good.

We have found the installation process to be simple. 

I'd like it to lean more towards an ad-based antivirus engine. We'd like something that makes it easier to manage specific points. 

I've used the solution for years at this point.

The stability of the product is great. There are no bugs or glitches. it doesn't crash or freeze. it's reliable. 

We have found the product to be scalable. It's not an issue if you want to expand it.

We have more than 100 clients on the solution currently.

In terms of technical support, it is very good. We also have a prepared channel with them as we have the biggest signage salary in Italy. Usually, when we ask something, they're very quick and they give us a complete answer.

The initial setup is easy. However, it depends on what we find in the customer environment. Usually, they can't use automatic tools and need to do many things manually.

We have a team of 25 that can handle deployment and maintenance tasks. There are more than ten people on the delivery team.

The bill we manage usually renews after three years. 

I would rate the solution at a nine out of ten. We've been pleased with its capabilities. 

I'd recommend the solution to other users and companies. We've been please with its capabilities. 

My company is using Cynet for endpoint protection. 

Before Cynet, we didn't have a good centralized solution. We had disparate solutions from different manufacturers, so we needed a system that would keep everybody on the same platform. 

It's transparent, so it's not something where every user has to press a button to download or do the thing. It is centralized, in fact. Personally, I use Malwarebytes and other tools, which are fine for home use. Cynet is also relatively silent in terms of operation, except when it's required to act. Another advantage is the way it segregates the data. We had the opportunity to test their deception feature, and it works.

Cynet gives a few false positives. It would also be nice if Cynet added the ability to put comments on each device. I would love to be able to say, "This is a computer in the conference room. This is a computer at the Mac desk." That way, when you have an alarm, you don't have to go to a separate registry to see which device has an alert. We have offices worldwide, so sometimes having an alert inside one building is fine, but sometimes we don't know if it's coming into our office in Morocco or the US.

The inability to add contact information inside the Cynet is also an issue because it makes things more complicated. I would like to have a simple feature to enter a contact name and number for the person taking care of that unit or that server. Then I would know who has access to that server registry and so on. But, on the other hand, I understand why they have not done that because they don't want to ask for private information on who is using what and what phone number.

I can see both sides. I trust Cynet, so I don't have a problem sharing that information. However, some customers may have an issue. At the end of the day, it would be a field that the customer can choose to fill or not. So if there were one feature that I would like to improve, this would be at the top of the list.

I'd like to be able to personalize the device labels so I can say, "This is the IT desk in our Montreal office. This is the IT desk in Saint-Laurent. Patrick is a salesman in Toronto who has had his computer attacked." When it's giving a warning, it isn't always providing notice to the user because it lets us decide whether it's a threat or not. So when it solves a problem automatically, I don't have to call.

But some users are sensitive. And at the very least, we need to advise them that one of their files has been encrypted because the security software thought it might be a threat. So I think it's a valid request there, which will not take a long time. I mean, Cynet is already maintaining a database of the unit. So it's just setting a field that the IT can decide to use or not use. So it's a simple implementation of a modification as they had.

Another disadvantage I have found so far is the platform has to be based on a desktop PC or server. It does not deploy on a mobile unit, like a cell phone or something like this. But for our primary requirements, it is doing the job.

I haven't been using Cynet for very long, only about five months.

So far, Cynet has been stable. There have been few errors.

I am not concerned about scalability for the moment because we are already deploying the solution countrywide to telecom companies and offering it to 250,000 telecom resellers. We will probably respond to some RFPs in the United States as well. When we initially approached Cynet. It was at the request of a major Canadian law enforcement agency. We also provide security for various government ministers.

So I've spoken often to the personnel at high-level Canadian public safety agencies. We've gotten some good feedback about Cynet from them. I cannot go into detail, but we provide a specialized solution for public safety and can deploy Cynet in that unit. So we got a great reference from them. Not a lot of software companies can get a recommendation from a national law enforcement agency. But, of course, it was only an informal recommendation, not an official endorsement. They tried different solutions. I'm sure they are not exclusively using Cynet, or they may not be using it anymore. I have no idea. 

We have a team that specializes in public safety. The director of this Canadian law enforcement agency can give a special designation to our team that grants us access to privileged information in a case where the investigation is ongoing. I would not say our team is made up of cybersecurity experts, but we provide cybersecurity and cybersecurity video solutions. That's not cybersecurity. We offer live video services over any IP network. So we have some specialized solutions. We developed a platform. And for telecom, we deploy platforms that are big enough to serve a quarter-million users per year for some companies or resellers.

On top of that, we provide about 400 million SIM cards every year. Some of the SIM cards that we manufacture have some interesting features, especially for public safety. For example, the SIM card, not the phone, will recognize the user's video. So the SIM card access or the biometric will verify if the person is an authorized user. If they are an authorized user, they will gain access to secure applications inside the phone. That's why we have some issues with mobility because we sell a lot of SIMs in the mobility field.

Support is one of the reasons we chose Cynet. We were looking for a solution that would help us get our cybersecurity certification in Canada, and there are a lot of solutions on the market. To get a certificate, we have to have a contingency plan for when we are attacked, and our internal experts can't deal with it. So we have to know what to do and who we'll call when this happens. A subscription to Cynet ensures that a CSO-certified actor will intervene in an emergency. So Cynet has an excellent solution from a technical standpoint, but they also have a great support system that extends to the attack itself.

The complexity of Cynet's installation is average. There might not be an easier way to deploy the solution because we are incredibly paranoid, so we don't have a centralized way to install the software. Technically, we have to install it unit by unit on PC, so that's slow. You have to go there. And sometimes, it's behaving erratically when you set it up. So if I restart the installation three times on my PC, I may get three different questions at the setup time. So it could be improved.

Once you have done this and everything works, it's one of the easiest installs. Each instance takes about a minute to install when it works. So you install the software, and after that, it automatically updates itself. It does everything by itself. And it does not ask you difficult questions. It only asks you to install it in administrative mode, which is a pretty common request for security software. The only issue is that, from time to time, you technically have a USB key trying to install the software, and it's trying to scan every user's PC around there. And every time it scans, it cannot access the other computer because we have security sync. So you need to restart two or three times. Eventually, it goes through and works nicely. So if it resolved that glitch, it would be the easiest software in the world to install.

One criticism is that the online documentation does not detail too much. Maybe I was just unable to find what I was looking for, or Cynet isn't trying to give too much information to anybody other than those doing the deployment. But aside from the hangups you encounter from time to time, it's an easy software to deploy.

I rate Cynet eight out of 10. It's decent. It could be improved, but it's a complete solution for us, and they provide excellent technical support, which is a critical requirement for us. I can offer one piece of advice to Cynet that no one else will give them. Our company is based in Canada, but it sells to telecom providers worldwide. We have customers in Western Africa and North Africa where there is a potential market for Cynet. The only problem is that Cynet is known as an Israeli solution. Personally, I have no issues with the high-quality Israeli product, but some of our customers are sensitive in those markets. Suppose we had a separate version that is white label or branded for another market. In that case, we probably could sell a lot of Cynet software there because we have a unique connection with the telecom providers. 

We are already on their list of certified solutions, and we provide about 400 million telecom security solutions in that market. So this is where we are and again. We are happy with the Cynet. We probably could sell a lot — I'm talking tens or even hundreds of thousands of seats — but some of our customers are extremely sensitive. On the one hand, they appreciate the Israeli solution, but on the other, they have to respond to public pressure. 

Our primary use case would be incident response.

Cynet has mostly helped with endpoint protection.

Its ability to revert back from a previous state is quite notable. This feature is particularly valuable because, for maintaining integrity, it can inspect the socket for any firewall modifications. In practice, it allows us to return to a previous configuration when everything was functioning correctly.

I like the integrity of the tool. 

There is room for improvement in terms of support. The support should be faster to respond. 

I have been using Cynet over a year.

I would rate the stability a ten out of ten. It is a very stable solution. 

I would rate the scalability a ten out of ten for Cynet. It is very scalable. We have around five end users using this solution. 

We do plan to increase the further usage of the solution. 

The customer service and support are not very good. 

Neutral

I would rate my experience with the initial setup a ten out of ten, with one being difficult and ten being easy to set up. 

The deployment takes around an hour. 

The deployment is agent-based. You need to install agent servers, sensors, and your candidate.

You would need an IT specialist for the deployment. 

Cynet is cheaper than others, so I would rate the pricing model a two out of ten, where one is the low price, and ten is the high price. 

Cynet is a really good tool, especially for the reports and its ability to outperform other security tools. I would recommend this solution for medium and enterprise businesses. 

Overall, I would rate the solution an eight out of ten. 

Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page. 

An administration feature will be useful for Cynet. 

Cynet is stable and never crashes down. 

The solution is a cloud product and if I need to scale up, I need to buy more licenses. My company has 400 users for the solution. 

I have used SentinelOne. 

The product's setup was easy and we deployed it on the cloud. The tool's maintenance is handled by the partner. 

Cynet has a pay-as-you-go pricing model. 

I would rate the product a nine out of ten. 

I like the Cynet Correlator™ feature. 

Cynet fails to deploy the same technology in mobile devices. 

I have been using the solution for two to three years. 

I would rate the tool's stability a nine point three or nine point five out of ten. During the initial stages, we got some false positives. However, blacklisting and whitelisting them were easy. 

I would rate Cynet's scalability a nine out of ten. We have a few hundred users for the product. 

Technical support is very helpful and supportive. I have no complaints with respect to support. 

Positive

I would rate Cynet's setup a ten out of ten. The tool's deployment got completed in a few minutes. It is very intuitive and you need to connect it to the server. 

I did the deployment myself. 

Cynet is cheap. 

Cynet is the best EDR EPP XDR solution and I would rate it a ten out of ten. 

It is like an antivirus. Cynet agent is installed on our PCs, and we are using its latest version.

If some unusual activity happens on the network, such as I open administrator sessions in a short duration of an hour on many computers in the lab, it sends me an alert about my network saying that one user opened three, four, or five sessions in one hour. Similarly, if I try to play with the disk size on a computer, it will send me an alert, and it will also stop the operation.

Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible.

I have been using this solution for about two years.

It is stable. A user can't see anything. It all happens in the background. It is not really heavy on a system. It is discrete, and a user can't feel it and uninstall it. It is pretty nice, and we like it.

It is scalable. It is used on all computers. We have about 150 PCs.

We used Symantec previously. I like Cynet more. It demands fewer resources. It is not resource-intensive.

It was easy. Most of the agents were installed automatically, but on some of the computers, the agents were installed manually. I had to configure group policies, and in the console, I had to put all the agents in a group.

I take care of its maintenance. It is really simple. When I put the new computer in a domain, it installs by itself and assigns a Group Policy Object (GPO).

I'm not dealing directly with Cynet in terms of administration. There is a security company between me and Cynet. They do cloud administration. I just add the agents in the right groups on the console, but the alerts are sent to me by this intermediate company. It is very simple for me. They just send me alerts on this computer saying that something is wrong with this service and if I can check it. I don't manage it, and we're paying for managing it.

We have definitely seen an ROI because we have very sensitive information, and we never had any viruses. It will be almost two years in autumn, and we never had any viruses.

It costs 18,000 per year, but we have the whole package with not only Cynet but also the Perception Point for emails. There are also some small security courses for our users.

It is an excellent product. I would rate it an eight out of ten.

Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management.

Cynet could improve when a reverse proxy is being used to connect to the servers. There could be an easier configuration because it is not plug-and-play. 

If I compare Cynet with Trend Micro, DDI, and DDA. Cynet does not have a deep investigation in the network. I would like to see DDI and DDA into Cynet.

I used Cynet within the last 12 months.

The stability of Cynet is very good. However, there have been some bugs but in the updates, they improve the issues.

The scalability of Cynet is good.

Technical support is offered 24 hours a day, seven days a week. The support we have received has been very good. They have English and Hebrew support.

I rate the support of Cynet a five out of ten.

I have used other solutions, such as SentinelOne, which is not a bad solution but it has too many bugs. They provide good competition against Cynet. 

The MDR internet response, in Israel, does not have any support in Hebrew. They only have support for Poland, Romania, and England.

The initial installation of Cynet is very easy because we did not do it. It's the same installation on endpoints, such as laptops, and servers, or in virtual machines.

I would rate the implementation difficulty of Cynet a three out of five.

We have the vendor do the implementation of the solution.

There is an extra cost if you want the support of Cynet.

I rate Cynet an eight out of ten.