What is our primary use case?
The solution is typically installed on endpoints. It offers many use cases. This is the great thing about this solution. We're focused on helping large enterprise systems or larger enterprise organizations that have a small support staff - and small support staff is the common denominator across both of these organizations out here now. Large or small, Cynet provides a lot of capabilities that reduce the need for full-time employees, if you don't have the bandwidth for them.
How has it helped my organization?
Cynet has its alerts out right away to warn clients of dangers. This happened, for example, when there was a big problem with Microsoft. They issued alerts right away so that I could know what's going on and have time to alert my customers.
What is most valuable?
The ability to work with small teams and provide value is its most valuable aspect. They provide so many different value propositions. There are a lot of different things that users can take advantage of.
The support is phenomenal. The global coverage also is great. You have total peace of mind.
The initial setup is very fast and very easy.
The stability has been good.
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I have been asked to expound on my comment.
In this one solution, your endpoint protection not only includes nextgen anti-virus, but the inclusion of User and Enity Behavioral Analysis and Deception tactics IN THE SAME SOLUTION with automated remediation are just 4 value propositions for any size team responsible for information security policy enforcement.
What needs improvement?
I haven't had the solution for that long. So far, I haven't run into issues. I've been very happy with it.
It's my understanding that they're coming out with different additional features that cover different endpoints. These things all take time, so I'm ecstatic with what they have out right now, for what it's able to provide protection. That said, we actually have protection prevention solutions also, however, with Cynet, we augment these. We're the inside, they're the outside. They're outside on the global scale, watching what attackers are doing, and we're inside trying to plug up cybersecurity holes and known vulnerabilities in applications within our customer's IT ecosystems. So far, it's working well.
They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet.
That said, you can't really say, "I wish they'd do this" or "I wish they'd do that." No, they need to keep doing what they're doing and helping me fend off these attacks. It's not about what else they could do, as we don't know what the attackers have planned until they strike.
For how long have I used the solution?
I've been using the solution for three months at this point.
What do I think about the stability of the solution?
So far, the solution is very stable. From the reviews and information we've seen, everyone is happy with its capabilities. And, it gives us insights into other solutions as well. We get to know what to expect.
What do I think about the scalability of the solution?
The scalability is great. We were able to onboard 5,000 devices in an hour. It's highly scalable and can scale fast. I haven't personally experienced any limitations.
How are customer service and technical support?
Technical support is excellent. I'd rate them at a ten out of ten. I have no reason not to. They are helpful and responsive and we are quite satisfied with the level of service we get.
Which solution did I use previously and why did I switch?
We did not previously use another solution.
How was the initial setup?
The initial setup is phenomenal. We did 5,000 devices in one hour. Everything was up and registered within 24, however, technically after eight hours, you're done. It's up and working right away.
Each implementation, of course, is different. Your customers have their own unique situations. You have to cater to your customer. That's what we do. We tailor it to our customers' needs after providing some kind of a cybersecurity assessment and a cybersecurity score. Then we design for them what their risks are and how Cynet and our company can help mitigate those challenges. Each client is customized. No two customers are alike.
What was our ROI?
While clients have seen an ROI, I do not have exact data points that I can share.
What's my experience with pricing, setup cost, and licensing?
We are happy with the licensing. We're able to give out customers a solution at a price point that's very attractive to them and to us. That's without question, compared to some of these prices that we are understanding that some of these competitors are charging. That information is out there too. Software.com, for example, talks about that.
There are no extra costs above the actual licensing fees.
Which other solutions did I evaluate?
We did evaluate other solutions first.
You can't get the protection you used to get from antivirus and signature-based solutions. That doesn't work. Now we have to look inside the actual utilities or solutions that are being used in an attack. Most of them are the normal Windows functions that come with every Windows installation. However, you're seeing these solutions that can go and check all the applications you have running on your network to see what kind of known vulnerabilities they have, and we can alert you and mitigate them.
Cynet does the same thing from the outside when it detects a problem. Not only does it detect it, but it also mitigates it, and then it tells you exactly what happened before you even need to worry about it. We're ecstatic over here with Cynet. It was the right choice.
If potential users are curious about Cynet and other solutions, the MITRE report gives out all the information you need. Solutions such as VMware and Carbon Black simply don't compare to Cynet.
What other advice do I have?
We are resellers of Cynet. We deploy the solution in various manners.
We're learning something new every day. That's why every solution, every organization has to have customized plans, policies, procedures, et cetera, for cybersecurity. It has to be customized. You can't just roll out, stamp it and everybody does the same thing. YOu won't be safe.
My advice for every organization around cybersecurity is just to make sure you understand your requirements. There's a lot of solutions out there. Cynet may not be the one based on your requirements. You need to do the research.
The clients are surprised at the coverage and the peace of mind they get where they don't have to worry about certain things. The teams that we are working with are starting to learn new stuff from working with Cynet - including the new ways that the average attackers are trying to attack. There's skill transferring. There's learning potential. It's been very helpful to teams that are struggling with having in-house talent well versed in these matters.
I'd rate the solution at a ten out of ten. I'm only three months in with it, however, the value proposition of Cynet can't be matched.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller