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Cyber Security Operations Center Analyst at Vincacyber
Real User
Beautiful dashboard, easy to use, but compliance reports need improvements
Pros and Cons
  • "The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued."
  • "Compliance reports need to improve."

What is most valuable?

The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued. Additionally, the ransomware upgrade provided us with 100% protection.

What needs improvement?

Compliance reports need to improve. However, I think they might be releasing this in an upcoming update. More report customization is also needed. 

For how long have I used the solution?

I have been using the solution for approximately two years.

What do I think about the stability of the solution?

The adoption of Cynet came because it is easy to use. If you look at all other products such as McAfee and Symantec, they have different threat protections which are on the market. McAfee, requires almost three to four servers, to have a similar setup running as this solution. Integration is quite complex when it comes to other solutions. You have four to five components in your network which interact with each other. If one of the servers fails, the interaction would fail, and the threat would not be stopped. With Cynet it works better because it is on a micro-attack framework. If you understand how a system can be affected by a normal virus, worm, or related threat, you would understand.

The solution is stable.

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Cynet
July 2025
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What do I think about the scalability of the solution?

It is scalable, there are 40 people using the product. We have also provided approximately 8000 licenses to our customers. Our customers range in size from small to enterprise companies.

How are customer service and support?

The technical support is good even though their support is from outside of India.

Which solution did I use previously and why did I switch?

We have used McAfee, Symantec, and Trend Micro in the past.

How was the initial setup?

The setup is simple.

What about the implementation team?

The implementation is not complex and you do not have to do complex integration. Get an agent and load it on to a system and you are protected.

What's my experience with pricing, setup cost, and licensing?

The price should not be less than $100 which is quite reasonable for this solution because you are getting multiple components. It is not a single piece of software. You get the UBA, NBA, threat detection, memory scanners, etc. They have added a few more related features as well. In other products, if you want to find out the threat, you need to access the port. The dashboard is very beautiful because it provides everything on a centralized console. 

What other advice do I have?

In the near future, they are doing a lot of upgrades and you will find an altogether separate product.

I rate Cynet a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1348965 - PeerSpot reviewer
Senior Cyberecurity Manager at a financial services firm with 5,001-10,000 employees
Real User
Very user friendly but must expand threat detection for new threats
Pros and Cons
  • "The feature that I have found most valuable is that the configuration and the usage of the product are not so complicated. For people responsible for using this infrastructure for the first line of workstation monitoring, it's quite easy to use."
  • "In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."

What is our primary use case?

Our primary use cases with Cynet are to secure our workstations, to react to some kinds of threats from malware and hostile environments, and to maintain proper activity of our users' functionality.

How has it helped my organization?

Generally, we create the security path which provides the security monitoring of the different points in our infrastructure and our processes. At the end of this path are the workstations, and Cynet is the last point at which we can see proper activity and it helps us check this. In some cases, it is at the end of the path and in other cases at the beginning. We monitor situations like when somebody is receiving emails and uploads some files on the workstation and executes these files. Cynet helps us check this, to see these threats on the workstation, and react in a proper way. In some cases, it help people who council the communication with other host teams in our network. We use it for the reaction and remediation of the end practice.

What is most valuable?

The feature that I have found most valuable is that the configuration and the usage of the product are not so complicated. For people responsible for using this infrastructure for the first line of workstation monitoring, it's quite easy to use.

What needs improvement?

In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken. We don't have information for everything which should be generated by this product. I am referring to the functionality and accuracy of the product. 

We know that this product is probably not on the higher end of available products because the price of the product is lower than some competitors. We are sure that the functionality is also limited. But in some cases, the information is different. Ours generated from some hostile activity on the workstation is not enough information about the incident provided. The visibility and the explanation of an incident which happens on a workstation should be extended.

For how long have I used the solution?

I have been using Cynet for less than three years.

What do I think about the stability of the solution?

In terms of stability, if we configure the functionality of the product, there are no breakdowns or anything like that. So the stability is quite good.

What do I think about the scalability of the solution?

I don't think that I can determine the scalability because we had it installed for a dedicated number of endpoints and it has been the same for the whole three years. Generally, it's enough for us and we don't require a bigger scalability to extend it for the next part of the stations.

How are customer service and technical support?

We have a contract with the support and it's quite good.

How was the initial setup?

Cynet is quite easy to use, including the initial configuration installation. Its ease of use is one of the pros of this product.

What's my experience with pricing, setup cost, and licensing?

The cost is rather reasonable.

What other advice do I have?

On a scale of one to ten, I would rate Cynet a six.

To raise the score, it requires better accuracy in covering all required or all available current threats.

Maybe there is more information related to this which generates that information.

My general advice, which is not connected directly to Cynet, is that the products which somebody would want to use depends on their requirements. There are different requirements for installing such types of products and everyone should conduct many tests before their final decision. They should compare the different products and based on this should make the final decision.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Cynet
July 2025
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reviewer1327326 - PeerSpot reviewer
CTO / CISO at a cloud solution provider with 11-50 employees
Real User
Easy to use with great pricing and good stability
Pros and Cons
  • "The product is very easy to use. Customers really appreciate that."
  • "The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes."

What is our primary use case?

The main use case is just dealing with flat bounced zero-day threats. Clients typically migrate to older solutions. They can catch threats better. The solution is easy to manage and protects them. That's really what most of them want. A lot of the clients I deal with them are in the SMB space. Typically, they don't have anything too robust to begin with. They're just looking for something to get them to the next step, and this solution is perfect for that.

What is most valuable?

The general flexibility of the solution is its most valuable aspect.

The product is very easy to use. Customers really appreciate that.

There's 24/7 monitoring, which is nice.

The initial setup is straightforward.

The scalability is very good. It's an acceptable product for organizations of all sizes.

The stability is great.

What needs improvement?

I can't think of anything, in particular, I would like to see changed. For our customers, it covers everything they need.

The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes.

For how long have I used the solution?

I've been dealing with the solution for about a year or so. It hasn't been too long.

What do I think about the stability of the solution?

The solution is very, very stable. I haven't come across any issues in that regard. There aren't bugs or glitches. It doesn't crash or freeze. It's pretty reliable.

What do I think about the scalability of the solution?

It's very scalable. We have clients ranging from a couple of hundred users, to less than a hundred users to a couple of thousand users. It's been used at different scales and always expands to whatever the company needs. It works for all sizes of organizations.

We have over 40,000 clients, some of which may increase usage in the future.

How are customer service and technical support?

I've dealt with their technical support and I would give them an A rating. We've been satisfied with their level of service. They respond and they are quite knowledgeable.

How was the initial setup?

The initial setup isn't too complex. It's pretty easy and straightforward for the most part.

Deployment doesn't take very long. It's quick as well.

You don't need more than one or two internal people to handle the solution in terms of maintenance. The solution handles the backend support and monitors for very little money. It's all part of the package.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite good, compared to the competition.

What other advice do I have?

We're on the cloud, so we typically are using the latest version of the solution.

We have a partnership with Cynet.

The solution isn't as well known as Carbon Black or McAfee or Symantec, however, they really have a sold product. It will save companies a lot of money in licensing costs if they give them a try.

I'd rate them ten out of ten. They're fantastic, and the pricing is great.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1065261 - PeerSpot reviewer
Chief Information Security Officer at a construction company with 10,001+ employees
Real User
Great features; ability to deploy in autonomous mode automatically blocks malware threats
Pros and Cons
  • "It can be deployed in autonomous mode, and then it automatically blocks malware threats."
  • "Could have better integration with other security applications."

What is our primary use case?

We're still getting to know them, doing the proof of concepts of their product, which we're very happy with. It's an EPP/EDR platform and that's our primary use case. I'm the Chief Information Security Officer and we are customers of Cynet.

What is most valuable?

The most important thing for us is that the solution can be deployed in autonomous mode, and then it automatically blocks malware threats. On top of that, there is a service behind it with real people and they actually help with threat hunting and detection activities. The platform provides more than your normal EDR platform. Aside from the real people behind the product, it gives visibility on the network, on the file level, on the memory level, and it also does user behavior analysis, with a deception capability as well. It is quite feature-rich as far as I have seen and compared with other solutions on the market. We're enjoying that it has a bit more than the other platforms and it also allows us to discover what vulnerabilities we have on our endpoints as well which is more than you get from a typical EPP/EDR.

What needs improvement?

They're a young company and very responsive but they probably need to mature in their processes. For example, I think it should be easier to deal with false positives. Part of the issue could be that we deployed very quickly and we still have to organize training and things like that. Maybe when we've done that and we understand the solution better, there won't be that issue with the false positives. 

It's quite a powerful solution but one feature that they could add would be to have more standardized third-party integrations, then it would be an amazing product. This however can still be achieved with the very comprehensive API.

For how long have I used the solution?

I've been using this solution for less than a year. 

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The scalability is amazing. We've had no issues with deploying on our perimeter and the coverage of OS systems is also very impressive. Especially in the Windows world, it can even run on out of date OS's like XP and it runs on Windows 7, Windows 10. It runs on all the server stuff from 2003 to 2019. We've got amazing coverage on our estate. We haven't noticed that there are any performance issues while running this agent. That is in contrast to Carbon Black, for example, which I know gives blue screens on workstations.

How are customer service and technical support?

The service/technical support is first class.

How was the initial setup?

The initial setup is amazing, it's very easy to deploy. It maybe took a couple of weeks but it could have easily been done in a week. It really is just the deploying agent. Cynet was not the blocking point, it was us because we deployed at holiday time, so some people were not available and their laptops were not available to have the agent deployed on it. 

What other advice do I have?

From what I know of this product at the moment, I would definitely recommend Cynet. The IT world changes very quickly, so there will be other things that I would possibly look at. When we've been running this for a year, I'll look again to see how happy we are and what the competitors are doing. With the experience I have now, I'm pretty happy to recommend it.

I would rate this solution a 9 out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Executive Officer at Vincacyber
Real User
Top 20
Easy to set up and use, good customer support, and can be managed from mobile devices
Pros and Cons
  • "This solution requires less management and is very easy to use."
  • "A support center in Asia is needed."

What is our primary use case?

We are a technical services company and we provide this solution to our customers, as well as use it ourselves.

Cynet is a breach protection platform. 

What is most valuable?

This solution requires less management and is very easy to use.

Cynet can be controlled from a mobile device such as an iPad or an iPhone.

What needs improvement?

They need to create an Android app to support more mobile devices.

A support center in Asia is needed.

For how long have I used the solution?

I have been working with Cynet for the past eight months.

What do I think about the stability of the solution?

This solution is very much stable. The product is very mature and we have not seen any bugs.

What do I think about the scalability of the solution?

Scalability is very good. Our clients who use Cynet are medium-sized and enterprise-level businesses.

How are customer service and technical support?

The customer support is good, although they should have a center for support available in Asia.

Which solution did I use previously and why did I switch?

I have worked with many other solutions including McAfee, Symantec, CrowdStrike, Cylance, and solutions from Microsoft.

Our clients choose Cynet because it is both simple to use and comprehensive. It's a complete solution and you don't have to buy anything else.

How was the initial setup?

The initial setup is extremely easy. It is better than any product on the market.

It will take a few hours to deploy to a huge team of 10,000 to 15,000 people.

What about the implementation team?

We deployed this solution in-house and one person is enough for the task.

We have not more than ten people who maintain this solution. Some of them control it using mobile apps.

What's my experience with pricing, setup cost, and licensing?

It gives you a high level of protection at a very good price.

What other advice do I have?

This is a brilliant solution. I recommend it and my advice is simply to go ahead and implement it.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Rajesh Gawde - PeerSpot reviewer
Head Delivery & Co-founder at Vincacyber
Real User
Top 20
A feature-rich, all in one security solution with good technical support
Pros and Cons
  • "We are using almost all of the features and we find it quite good overall."
  • "I would like to see support for mobile protection and some additional reports included."

What is our primary use case?

We are system integrators for Cynet and we also use this solution ourselves.

What is most valuable?

We are using almost all of the features and we find it quite good overall.

What needs improvement?

I would like to see support for mobile protection and some additional reports included.

For how long have I used the solution?

We have been using Cynet for about seven months.

What do I think about the stability of the solution?

This product is quite stable.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and technical support?

The technical support has been excellent. We provide support to our customers and we get support directly from the vendor.

How was the initial setup?

The initial setup is quite easy compared to other products.

What's my experience with pricing, setup cost, and licensing?

Everything is included in this one solution and the pricing is pretty competitive.

What other advice do I have?

Nobody else offers you emergency management or video analysis, and there is a roadmap of features that are coming soon.

This is one of the best technologies that we have had available in many years and it is a solution that I recommend. It is an antivirus solution but it is much more than that.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1175688 - PeerSpot reviewer
CEO with 201-500 employees
Real User
Unique graphical user interface that is different from the others on the market
Pros and Cons
  • "The feature I find most valuable, is the reality graphical user interface."
  • "I think the technical support could be better."

What is most valuable?

The feature I find most valuable is the reality graphical user interface, which I think is really different from the others on the market. I also like the audit function that is included in the standard version.

What needs improvement?

Something that needs to improve is the mobile support and support for work tablet equipment. The technical support from Cynet could also be better.

For how long have I used the solution?

I've been using Cynet for about eight months now.

What do I think about the stability of the solution?

I think Cynet is a stable solution. So far I didn't have any problems or issues with stability. I haven't had a possibility to check how fast Cynet can crack on a new epic selector on the market, so I do not know how quickly the solution can develop a new version.

What do I think about the scalability of the solution?

I haven't tried to scale, so I am not sure if it is a scalable solution.

How are customer service and technical support?

I think the technical support could be better. When I contacted them, I had to wait a week before getting an answer.

What other advice do I have?

My advice to others about this solution will depend on the type of customer. Small customers don't care about whatever system they use, so my advice would be to undertake it under the control of the Cynet site because it's not necessary to adapt their own security teams who take care about security. When it comes to the efficiency of the system, we can have only one system and be more efficient not having to care about training others for security. So it seems to me that Cynet is really good enough for many customers. 

In the next version, I would like to see more support for mobile equipment. On a scale from one to ten, I would rate Cynet a seven.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2004534 - PeerSpot reviewer
Regional account manager at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Covers endpoints and network data for a comprehensive view of threats
Pros and Cons
  • "In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats."
  • "I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities."

What is our primary use case?

I have limited direct contact with end-users, but as far as I know, customers use Cynet for real-time threat detection and integrate it with other solutions.

What is most valuable?

In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats.

What needs improvement?

I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities.

For how long have I used the solution?

I have been user of Cynet since 1.5 years.

How are customer service and support?

I don't have direct experience with Cynet's tech support, but I assume they are good based on general feedback.

How was the initial setup?

I don't have direct experience with setting up Cynet, but I believe it involves on-premises installation for certain components while the console is in the cloud.

What's my experience with pricing, setup cost, and licensing?

I don't have specific information about integration capabilities or licensing costs.

What other advice do I have?

I cannot personally rate the product, but in general it can be almost eight or seven. I would recommend Cynet to others, especially for integrated MDR solutions. The perceived value of Cynet lies in its effectiveness in saving customers from aggressive attacks and critical situations.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Cynet Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Cynet Report and get advice and tips from experienced pros sharing their opinions.