We compared Sophos Mobile and Microsoft Intune based on our user's reviews in several parameters.
Sophos Mobile is praised for its simplified pricing and setup process, positive ROI, and reliable customer service. On the other hand, Microsoft Intune stands out for its extensive features, compatibility with Microsoft ecosystem, and effective cost management leading to increased productivity. However, users suggest improvements in its user interface and speed performance.
Features: Sophos Mobile is praised for its features such as remote device locating and integration with other Sophos products. On the other hand, Microsoft Intune offers a wide range of features including data wiping, device visibility, policy management, and integration with Microsoft ecosystem.
Pricing and ROI: Users have praised the well-received setup cost of Sophos Mobile, noting the straightforward licensing process. On the other hand, Microsoft Intune is praised for its reasonable pricing and flexible licensing options. Both products offer hassle-free setup processes, with users finding them to be cost-effective and accommodating respectively., Users report positive ROI for both Sophos Mobile and Microsoft Intune. Sophos Mobile excels in extensive security measures and cost savings, while Microsoft Intune showcases efficient device management and time savings.
Room for Improvement: Sophos Mobile users have suggested areas for improvement. Microsoft Intune users, on the other hand, have requested enhancements for the user interface, speed, performance, customization options, and troubleshooting features.
Deployment and customer support: Sophos Mobile generally takes three months for deployment and an additional week for setup, while Microsoft Intune has varied feedback. Some users spent three months on deployment and another week on setup, while others completed both phases within a week, implying they refer to the same period., Customers have found the customer service and support provided by Sophos Mobile to be satisfactory and reliable. In contrast, user feedback on Microsoft Intune praises its highly praised and satisfactory customer service, with prompt assistance, knowledgeable support staff, and a sense of feeling valued and supported throughout interactions.
The summary above is based on 105 interviews we conducted recently with Sophos Mobile and Microsoft Intune users. To access the review's full transcripts, download our report.
"I like the group policy management feature, which performs application monitoring and device enrollment."
"It is a very helpful solution."
"The most valuable feature is the policy CSPs."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"Intune's unified endpoint management platform is invaluable."
"The mobile application management, MAM, is the most useful aspect of the solution."
"Users can make screenshots, and devices only need the minimal version of iOS."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The utmost importance lies in mobile security and its performance."
"The security features work well."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"I like the level of interaction that the product offers with the other products in our company's environment."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"The solution provides us with data protection."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"The Mac integration has room for improvement."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"There are a couple of issues with stability."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"We encounter issues while working with iOS."
"We would like to see graphics showing the use of each device."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"The setup should be made easier."
Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 164 reviews while Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews. Microsoft Intune is rated 8.0, while Sophos Mobile is rated 7.6. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Purview Data Loss Prevention, whereas Sophos Mobile is most compared with ManageEngine Endpoint Central, Jamf Pro, VMware Workspace ONE, Lookout and IBM MaaS360. See our Microsoft Intune vs. Sophos Mobile report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.