Microsoft 365 Business vs Skype for Business comparison

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577 views|264 comparisons
97% willing to recommend
Microsoft Logo
2,776 views|1,020 comparisons
80% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft 365 Business and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft 365 Business vs. Skype for Business Report (Updated: March 2020).
769,334 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The good feature with the cloud is that you can access Microsoft Office from anywhere. It's integrated with Outlook, so you can edit a file in Excel, Word, or any other application and just attach it in the mail. It makes the business easier.""Microsoft 365 Business is stable.""The stability and reliability are great.""The best thing about 365 Business is its availability.""The solution has been quite stable.""We are satisfied with the technical support, there are no issues.""Great accessibility and file storage.""The flexibility of having a subscription for the Office software, rather than having any upfront costs is the best part of this solution."

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"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy.""I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time.""I have found Skype for Business to be stable.""The most valuable feature is how useful it has been for virtual meetings during the pandemic.""The solution’s video quality is fine.""People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype""The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive.""Scalability-wise, I rate the solution a nine out of ten...Stability-wise, I rate the solution a ten out of ten."

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Cons
"My main pain point concerns the licensing price, which could be lower.""It should have better pricing. It is a monopoly product for Microsoft, and I don't think they will change the pricing. They do not offer any discount.""Lower license options should come embedded with security.""They should improve the screen sharing feature in Microsoft Teams.""For the end-user, it's always nice if the product is cheaper, especially for home use.""There should be less power consumption of the PC resources while using this solution. We have professional systems and Teams can run slow at times. We also need to restart Teams in the middle of the meetings sometimes, this could improve in a future release.""Its pricing plan should be better.""It's a little hard to use. It could also be cheaper."

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"There are issues with the bandwidth, particularly for external meetings,""Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion.""I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes.""Going forward, I would like to see better call quality and reliability.""The integration with Outlook could be improved.""Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage.""Skype's overall connectivity functionality or ability is one area with room for improvement.""We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."

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Pricing and Cost Advice
  • "Depending on which plan you purchase, there are a plethora of applications available to you."
  • "Compared to buying a license, it is much cheaper and a good buy."
  • "We do monthly billing, however, I'm not sure what the exact costs are. We may pay around $1,000/month. We started using the Microsoft Teams and we've started doing the conference call feature, so that's another $4 an account and we have a few accounts using that right now."
  • "USD $1,250 annually for the standard package."
  • "Pricing can vary a lot due to fluctuations in exchange rates and that is not favorable for planning."
  • "Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month."
  • "It works out to be $12.50 per user per month."
  • "Microsoft 365 Business will be good to have if you have a large organization where you have more than 3000 employees. Other cheaper solutions, like Gmail, are easily available in the market."
  • More Microsoft 365 Business Pricing and Cost Advice →

  • "We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
  • "We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
  • "The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
  • "It may be considered costly for certain markets, such as in India."
  • "It may be slightly costly, but the features are awesome."
  • "To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • More Skype for Business Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was straightforward.
    Top Answer:My company places emphasis on the different licenses purchased. The company has P1 and P2 licenses from Microsoft. For certain tasks, you need a Microsoft license. There are additional costs attached… more »
    Top Answer:The solution's technical support team takes time to respond to users, making it an area of the tool's shortcomings where improvements are required.
    Top Answer:The solution’s video quality is fine.
    Top Answer:The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
    Ranking
    Views
    577
    Comparisons
    264
    Reviews
    30
    Average Words per Review
    304
    Rating
    8.3
    4th
    out of 63 in Virtual Meetings
    Views
    2,776
    Comparisons
    1,020
    Reviews
    20
    Average Words per Review
    326
    Rating
    7.8
    Comparisons
    Also Known As
    Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Learn More
    Overview

    Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.

    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
    Sample Customers
    Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Top Industries
    REVIEWERS
    Computer Software Company14%
    Comms Service Provider11%
    Financial Services Firm10%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government7%
    Manufacturing Company7%
    Healthcare Company6%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm20%
    Comms Service Provider13%
    University8%
    VISITORS READING REVIEWS
    Educational Organization87%
    Computer Software Company2%
    Government2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise17%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise16%
    Large Enterprise48%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise8%
    Buyer's Guide
    Microsoft 365 Business vs. Skype for Business
    March 2020
    Find out what your peers are saying about Microsoft 365 Business vs. Skype for Business and other solutions. Updated: March 2020.
    769,334 professionals have used our research since 2012.

    Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Microsoft 365 Business is rated 8.4, while Skype for Business is rated 7.8. The top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and Jamf Pro, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Meeting Server. See our Microsoft 365 Business vs. Skype for Business report.

    We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.