We performed a comparison between JumpCloud and Matrix42 Enterprise Mobility Management based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"At the moment, Autopilot is the most valuable feature."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"The ability to manage devices with different sets of policies is most valuable."
"The technical support of Microsoft Intune is good."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"A great solution for anyone wanting a modern endpoint device management solution."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"Ability to integrate all applications."
"Scalability-wise, I rate the solution a ten out of ten."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The product enables device management."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"Technical support is not that great."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"More integration with monitoring tools is needed."
"It's only good for a Microsoft environment."
"I think there should be a better tracking of the cell phones used on the Intune."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"Support is not good enough."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"They need more straightening of the SSO capabilities."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"I would like to see some support for printers, especially network printers, through the application."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
"In terms of integration, there is still room for improvement in Matrix42."
More Matrix42 Enterprise Mobility Management Pricing and Cost Advice →
JumpCloud is ranked 6th in Single Sign-On (SSO) with 16 reviews while Matrix42 Enterprise Mobility Management is ranked 12th in Enterprise Mobility Management (EMM) with 2 reviews. JumpCloud is rated 8.6, while Matrix42 Enterprise Mobility Management is rated 8.6. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of Matrix42 Enterprise Mobility Management writes "It is a complete and competitive solution with excellent OEM support". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Cisco Duo, Scalefusion and Prisma Access by Palo Alto Networks, whereas Matrix42 Enterprise Mobility Management is most compared with Ivanti Neurons for MDM, ManageEngine Endpoint Central, Jamf Pro and VMware Workspace ONE.
See our list of best Enterprise Mobility Management (EMM) vendors and best ZTNA as a Service vendors.
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