We performed a comparison between Google Workspace and Zimbra Collaboration based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Google seems to be a more stable environment than our current on-premise Microsoft solution that we're replacing."
"Everything is synchronized across every single device you use to access G Suite. That is why we like it."
"Google Chat is the most valuable feature of the solution."
"The security and privacy policies of G Suite make it efficient, and the organizational data is secure."
"The most valuable features are the speed at which G Suite Enterprise works."
"A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."
"It's easy to control the admin settings, like updating the SDS, NIK, etc. I"
"There are several online forums and a lot of support materials online."
"The product is easy to set up."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"The Zimbra Collaboration's most valuable feature is web access."
"We can control all the data in my IT infrastructure."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"Zimbra Collaboration's sharing features are most valuable."
"The most valuable feature of Zimbra Collaboration is the cost."
"The solution is not user-friendly and it doesn't integrate that well with Microsoft Office, which is one of the bigger business apps on the market, compared to Google Sheets and applications of that sort."
"What needs improvement in Google Workspace is the Google Drive app, in particular, making the process of finding the shared and most used files and folders easier. The first time you get an invite to view a file or folder in Google Drive and you view that folder or file, it's pretty easy, but the next time you try to access it again, sometimes, it's a bit difficult to find what was shared with you. An additional feature I'd like to see in Google Workspace is the option to un-send messages in Gmail. Microsoft has a message recall feature, and this isn't available in Gmail, so it's the feature I'd like to be added to Gmail."
"Google Workspace needs to be more flexible, like Microsoft Excel."
"I found that there is no desktop application for this solution, and that's a major fault of this application."
"G Suite is not as powerful as Microsoft Office Suite, so sometimes we have to change to Excel and PowerPoint."
"When I compare with Office 365, G Suite has fewer features."
"They can maybe improve its graphical user interface. Google is not really known for having a PC interface. It is just a nice-to-have feature."
"The initial setup is not intuitive at all."
"We have had an issue with security."
"It does have a few bugs."
"They should enhance its online meeting features."
"The product must be more customizable."
"There are some security issues."
"Zimbra Collaboration's video conferencing could be improved."
"The installation is not straightforward, it can take two days for the full implementation."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
Google Workspace is ranked 1st in Email Applications with 92 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. Google Workspace is rated 8.2, while Zimbra Collaboration is rated 8.0. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, IceWarp, Google Cloud Storage and Google Drive Enterprise, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. Zimbra Collaboration report.
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