We performed a comparison between Field Effect Covalence and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"Binary Defense has a human service department that provides live monitoring for our systems."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"It's running in the background and does a packet-level analysis of everything that comes in. It also has an auto-response feature, so if something gets through and is clicked on, or somehow gets through the network, it gets isolated and quarantined, and we get notified."
"Covalence's cloud protection element has been excellent. A lot of organizations are using 365. It's hard to find a secure solution for protecting accounts. We've gone down the path of trying to utilize other security solutions for that particular area. We've been disappointed and always come back to trying to implement Covalence when we can so we know people are safe."
"It is very user-friendly. We have regular reports to see what is going on."
"The most valuable aspect of Field Effect Covalence is its ability to continuously monitor for and identify potential threats."
"Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention."
"The solution's advanced detection behaviors, automated notifications and responses, and automated remediation behaviors are valuable features."
"I like how comprehensive Field Effect Covalence is."
"It is easy to manage surveillance."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."
"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."
"The product’s most valuable feature is ease of use."
"The product's most valuable feature is its ability to view environmental activities."
"The most valuable feature is threat hunting."
"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."
"The product’s most valuable features are integration and endpoint protection."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"We found a couple of bugs in the user interface."
"The current reporting system could benefit from improvement."
"I would like to see more frequent check-ins with our security status."
"Because this is a security solution, I would recommend that they extend their support hours, and perhaps for emergencies, even to 24/7 or 24/5."
"Covalence should provide a live view of the endpoint because the endpoint view in the portal is 5 to 15 minutes behind the actual status of the endpoint and its vulnerabilities. When it doesn't update with the actual status, it makes managing those things harder because sometimes something gets updated, and one of those vulnerabilities has gone away, but that doesn't appear in the ARO."
"There are tags for security threats, but I only view them. I do not action anything. I just see what is happening. Sometimes, they are a little bit vague, and I am unsure what they mean, so I leave that to the IT experts. Overall, we are quite satisfied with their product and how it is working."
"It would be more effective if it could surgically isolate the specific malicious process instead of deleting the entire machine."
"The area where they can make it better is by giving responses to the end-user. For example, when there is an alert to the administrator, I get it. I have to copy and paste everything to everyone... And then I have to follow up with them, and it's a real pain."
"I'd like improved visibility into the backend data where logs are stored, along with integrations with a wider range of products."
"In terms of improvement, there are instances where the ARO responses are slightly slower than preferred."
"The cost of the solution has room for improvement."
"The product's pricing could be less expensive."
"Once in a great while, an update fails."
"The integration with third-party solutions as an area for slight improvement"
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"Sophos MDR's support and basic training of their devices could be improved."
"The reports should be more comprehensive and easier to organize."
"Threat intelligence is an area for improvement for MDR."
"They should improve XDR and threat protection capabilities for zero-day attacks."
Field Effect Covalence is ranked 6th in Managed Detection and Response (MDR) with 21 reviews while Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 21 reviews. Field Effect Covalence is rated 9.2, while Sophos MDR is rated 8.6. The top reviewer of Field Effect Covalence writes "Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture ". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Field Effect Covalence is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Huntress, Arctic Wolf Managed Detection and Response and Microsoft Defender Experts for Hunting, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Trend Micro Managed XDR and Bitdefender MDR. See our Field Effect Covalence vs. Sophos MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
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